Total 914 Customer Service job vacancies in Lancashire, PR2 5DB

Receptionist based at Heather Grange, Burnley

Available Hours:

Various hour's available full time - 37.5 hours

Salary £12.13 per hour

Please note we are only accepting candidates currently living within a 45-minute commute of the Care Home

Are you passionate about helping people? Are you warm and compassionate? Are you looking to join a company who cares for their staff? If so, we want to hear from you!

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people. Plus, much more!

In addition to a highly competitive salary, we offer a lot more:

• 20 days holiday (excluding bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Healthcare scheme at competitive rates.

About the role

As a Receptionist at MHA, you will join our team and work within the Home to provide an efficient office service to the Manager and the team.

Duties will be varied and include welcoming Visitors to the Home, handle telephone calls in a friendly and efficient manner and assist the Administrator. Every day will be different, and you will have the opportunity to use your skills to make a real difference.

For more information about the role please review the attached job description.

About you

We are looking for need a team player with good communication skills and respect for older people, who is PC literate and well organised. You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative.

If you want to know more then please apply via our website mha.org.uk

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CVs from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

Team Leader - Underwriting Support

Based in Fulwood, Preston

£29,000 per year

Monday-Friday and fully onsite

Due to continued business growth, we are looking for a customer focused, and results driven Team Leader to join our invaluable underwriting team within more2life.

This role involves managing the underwriting team who are responsible for underwriting property valuations and new applications to offer stage. As part of this role, you will be expected to ensure that all processes, policies and criteria are adhered to and that all 3rd parties receive an exceptional level of customer service at all times.

Production of MI reporting and on-going mentoring/development of the team also form part of this role. We are looking for someone to join and embrace our dynamic working environment and lead by example.

Team Leader Main duties:

• To lead a team of underwriters and underwriting support colleagues.

• Ensure that service levels are achieved on a consistent basis.

• Ensure that clearly defined processes and controls are documented and followed for all of the teams' activities.

• Continuous process improvement, searching for ways to increase the efficiency and quality of all processes and procedures.

• Support the personal performance and career development of all staff.

• Meet and exceed all team targets whilst supporting the wider targets for the business.

• To liaise with solicitors, valuers, brokers and customers to secure documentation required to make responsible lending decisions.

• To keep fully up to date and conversant with lending criteria, products and special schemes.

• To develop and maintain business relationships with key partners.

• To underwrite new business in line with more2life policies.

Skills and experience we look for in a Team Leader:

• Experience of managing or leading a team within a call centre or office environment

• Committed to quality; highly compliant.

• Attention to detail.

• Proactive and confident.

• Highly motivated, accurate, methodical and able to prioritise effectively.

• Outstanding written and verbal communication skills.

• Excellent interpersonal skills.

• Strong sense of responsibility and urgency to deliver results.

• Flexible, approachable and have a positive attitude.

• We seek experience of working in a fast-paced working environment where accuracy is essential. Previous experience of mortgage processing or a similar environment is highly advantageous.

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive. To do that, we're mindful of staying true to the values that make us who we are, and proud of what we do.

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

23 days holiday plus bank holidays

Annual well being day

1 charity day per year

Tier 1 pension (5% employee and 8% employer)

Simply Health

Life Assurance

Description:
We are seeking a dedicated and experienced Qualified Social Worker to join our Duty and Assessment Team in Preston and South Ribble. This is an exciting opportunity to be part of Lancashire's progressive and innovative Children's Services. We are committed to providing a supportive environment where you can make a positive impact on the lives of children and young people. Our service embraces strength-based approaches and is currently embedding a family safeguarding model of practice.

Responsibilities:

• Conducting assessments and gathering crucial information to determine the best course of action for children and families.
• Working collaboratively with families, partner agencies, and other professionals to ensure the safety and well-being of children.
• Managing a manageable caseload of 15-22 cases, depending on the function you are working in.
• Maintaining accurate records and preparing reports for child protection cases.
• Providing timely interventions and support to children and families in crisis situations.
• Contributing to team meetings and participating in training and development opportunities.

Requirements:

• Qualified Social Worker with a minimum of 12 months of experience in a similar role.
• Strong understanding of safeguarding procedures and child protection legislation.
• Ability to manage caseloads effectively while maintaining high standards of care.
• Excellent communication and interpersonal skills.
• A proactive and flexible approach to work, with the ability to work both independently and as part of a team.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Lancashire County Council is seeking an experienced and dedicated Adults Social Worker to join our Integrated Care Community Team, based in Lancaster and surrounding areas. In this role, you will play a key part in supporting hospital discharge, conducting triage and duty work, and carrying out assessments to ensure individuals receive the right care and support. This is an exciting opportunity for a social worker who is passionate about helping adults live independently in their community, working collaboratively with health and social care partners.

Responsibilities:
As an Adults Social Worker in the Integrated Care Community Team, your responsibilities will include:

• Hospital Discharge: Supporting timely and safe discharge from hospital, ensuring all necessary support is in place for individuals transitioning back to their home or community.
• Triage/Duty Work: Responding to urgent cases, assessing needs, and prioritising support to ensure individuals receive the right level of care.
• Continuing Healthcare (CHC) MDT: Working closely with multi-disciplinary teams to assess eligibility for Continuing Healthcare funding and ensure the appropriate care plans are in place.
• Discharge to Assess (D2A) Reviews: Conducting D2A reviews, assessing individuals' care needs at home or in care settings to ensure they receive appropriate ongoing support.
• Collaboration: Working with health professionals, carers, and families to ensure a coordinated approach to care that supports the individual's well-being and independence.

Requirements:
We are looking for candidates who:

• Social work qualification and registered with Social Work England.
• Enhanced DBS.
• Have experience working with adults, particularly in hospital discharge, triage, or Continuing Healthcare (CHC) processes.
• Are flexible and able to balance office-based work with community visits.
• Access to own vehicle.

How to Apply:

If you are interested, please call Chris Richardson on 01772 208964 or email me your CV - Christopher.richardson@servicecare.org.uk

If this role isn't right for you, but you know someone who would fit perfectly to our engaged and devoted team and you refer them, you will receive a referral bonus of £350.

The benefits of working with SCS:

• A specialist dedicated Social Work consultant offering single point of contact.
• Exceptional referral bonuses - £350 per referral placed in to work!
• An extensive & exclusive range of Social Work vacancies across the UK
• Nationwide provider Social Work staff to over 200 local authorities.
• Payroll service twice a week.
• Ltd and PAYE payment options available.
• Annual training budget of up to £250 and continued online CPD training.
• Excellent Annual Loyalty schemes / bonuses.
• DBS disclosures provided via fast-track online services free of charge.

Support Worker Leyland - £11.45 per hour

Typical Shifts are Monday to Sunday, 8:00am-3:00pm & 3:00pm-10:00pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our rehabilitation service ABI (Acquired Brain Injury) service, Calvert House in Leyland is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with an acquired brain injury. We do consider those who are new to care but must be willing to complete our 2 week training programme.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Support Worker Preston - £12.00 ph

Typical Shifts are: Monday - Sunday 8am-3pm, 3pm-10pm, nights when required

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our specialist supported living service in Preston is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support shopping in town or bowling, the next you could be unwinding with them watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude.

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

We are currently seeking a compassionate Night Nurse to join a team within a 14-bedded Locked Rehabilitation Service in Preston. This is a wonderful opportunity to help individuals live as independently as possible while working in a dynamic and rewarding role that makes a positive impact on people's lives.

Salary: £24,061.44 per year or £19.28 per hour (Including paid breaks)

Hours: Part Time, Nights

As a Registered Mental Health Nurse (RMN) or Registered Nurse Learning Disabilities (RNLD), you will play an integral part in promoting recovery and independence for individuals within a structured environment that encourages personal growth and well-being.

What We're Looking For:
Our ideal candidate will have experience in a Mental Health or Rehabilitation setting and an understanding of the importance of a holistic approach to recovery. You will have:

• Active NMC registration
• Experience writing care plans and conducting risk assessments.
• Knowledge of health and safety guidelines and medication administration.
• A commitment to promoting independence and positive outcomes for those in care.

Benefits:
We recognise the hard work and dedication of our team by offering a competitive salary and a wide range of benefits, including:

• Access to learning and development opportunities
• NMC registration fees paid.
• Enrolment into the Company Workplace Pension Scheme
• Health Cash Plan
• Discounted Gym Membership
• Employee Assistance Programme
• Blue Light Card Membership
• Refer a Friend scheme.
• Paid DBS
• Free on-site parking

Interested? Call Carly at Service Care Solutions

Community Support Worker

After securing a new contract in the Blackburn area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Community Support Worker

After securing a new contract in the Rossendale area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Community Support Worker

After securing a new contract in the Burnley area, Precedo Healthcare are recruiting Support Workers to work with people who require daily support in the community.

We are looking to work with Support Workers, with at least six months experience of supporting Service Users in the UK. You will be committed to enabling Services Users to achieve their goals and live a healthy, positive lifestyle.

As an experienced Support Worker, you will be able to;

• Support people using a person centred approach
• Build professional relationships with Service Users, their families and other professionals
• Use communication and language that is meaningful to the individual person
• Provide feedback to others and be an advocate to the individual you are supporting
• Have an holistic approach to the individual you are supporting
• To encourage and guide individuals to access a variety of opportunities

As an employee of Precedo Healthcare, you will have;

• 24/7 access to a member of the Precedo Team
• Flexibility of working hours - you tell us when you are available to work
• Weekly pay
• Competitive pay rates

Precedo Healthcare is a passionate, inclusive, and anti-racist organisation. We actively encourage applications from candidates from all backgrounds and cultures, however we can only accept fully completed applications from those located in and eligible to work within the UK.

Please note we are not accepting applicants who are currently on a Skilled Worker Visa, seeking secondary employment, as we are unable to actively track the hours worked with the primary sponsor.

Precedo Healthcare is an equal opportunities employer and a member of JOBSAWARE

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37.5 hours per week).
• This role is office-based role in West Strand Business Park in Preston, PR1 8UY

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor supporting on the TFC campaign. Tax-Free Childcare (TFC) is a scheme for Government support towards the cost of childcare for working families. In this role you would be supporting families and making a difference by helping them.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37.5 hours per week). Monday - Friday 8am - 6pm. 37.5-hour week

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!