Total 802 Customer Service job vacancies in Burnley, Lancashire

Join our Customer Service Team!

Pay - £11.44 per hour and after 12 weeks this will rise to £12.30 per hour.

• The role is full-time (37 hours per week).
• This role is office-based role in Ribble House, Ballam Road, Lytham, FY8 4TS

We are looking for a positive, flexible, and customer-focused individual to join our busy call centre as a Customer Service Advisor.

In this role, you will be responsible for providing excellent customer service to our customers, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time (37 hours per week). There are part time shift options available (27.5 hours per week). Shift Pattern to cover the following working hours: 5 days out of 7, between 8am-8pm Monday- Friday and between 8am- 6pm Saturday-Sunday. Weekend working is required, and shift pattern will be discussed during your video interview.

What we offer:

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• We offer a pre-12-week arrangement of 25 days annual leave per annum, which will increase to 33 days post 12 week arrangement.
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What we are looking for:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• A positive attitude and a can-do spirit
• Flexibility and the ability to adapt to new situations
• Excellent communication skills, both written and verbal
• The ability to work independently and as part of a team
• A passion for providing excellent customer service

If you love helping people and are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!

Manpower UK is acting as an Employment Business in relation to this vacancy.

Centre Operative (Lifeguard)
YMCA Fleetwood
Full-Time – 37.5 hours per week; Permanent
Meets National Minimum Wage requirements - Up to 20 years – National Minimum Wage Rate of £ 11.00 / hour – 21 years and over – National Living Wage Rate of £11.44 / hour
Job Reference – 801FLEET

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

As a Centre Operative (Lifeguard) what does the role entail:

Your day will consist of …
• Maintain a high profile `shop floor` presence and a high level of interaction with fellow staff and customers.
• To assist on Reception as required and/or carry out duties of other members of staff as necessary, e.g. cover for breaks, holiday, sickness etc.
• To comply with the Pool Safe Operating Procedures at all times.
• To be responsible at all times for security of the building and its contents.
• To ensure the prompt preparation of all activity areas including the safe setting up, dismantling and storage of the equipment.
• To attend regular Lifeguard training sessions to ensure ongoing personal development and compliance of the requirements of the National Pool Lifeguard Qualification

This job is for you, if…
• You have experience in working as a Lifeguard or in a Leisure facility.
• You have a National Pool Lifeguard Qualification or willing to attend the course.
• You are able to follow routine verbal and written instructions.
• You have a firm commitment to providing excellence in customer service
• You understand the need for confidentiality with a professional and caring approach to work.
• You have a commitment to team-working and respect and consideration for the skills of others.
• You enjoy working in a busy, fast paced environment.
• You are a friendly, enthusiastic, hardworking individual who are keen to learn new skills.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

For further information and to complete an application form for the above role, please visit https://www.ymca-fyldecoast.org/about-ymca-fylde-coast/careers-at-ymca-fylde-coast/

Job Reference – 801FLEET

Closing date for the role is Tuesday 5th November 2024 by 9:00am. Applications submitted and/or received after this time will not be considered.

Job Title: Support Worker
Location: Lancashire - Clitheroe
Contract: Permanent
Hours: Full Time or Part Time
Salary: £12 per hour
Additional Information: Female Only and Driver
Reference: 070591

Are you seeking a new career in Social Care, with a regular monthly salary and job security? Maybe you have worked in Social Care before and are looking for a new challenge or perhaps you have always wanted to make a positive difference in people lives? We are extremely proud of the work we do, the people that work with us and the training we offer.

Thera North are seeking enthusiastic support workers to join our inclusive team supporting adults with a learning disability. You will help create innovative ways to support individuals achieve their own personal goals, aims and ambitions. The support you provide will change with everyone you work with because everyone is different. Supporting people in their daily lives is varied and could include helping someone develop new skills, providing personal and emotional support, helping people plan and manage their own home, support with leisure, employment, individual interests, and travel. This can be a fun and rewarding but also at times challenging and demanding role.
You maybe be supporting people in their own home or out and about in their community.
Thera is unique we are led by people with a learning disability.
Our vision is to promote that people with a learning disability can be leaders in society.
Using a person-centred approach, you will empower people with a learning disability to live the lives they choose.
Who are we looking for?
No previous experience or qualifications required as full training will be provided, however,
You must be comfortable with lone working & supporting individuals with Mental Health Needs
Compassionate, Caring and Confident
Excellent communication and interpersonal skills
Self-starter, with a high level of motivation
Excellent written and verbal communication skills. Confident, articulate, and professional
Keenness to learn in a fast-paced environment and creatively solve problems
Desire to embrace our values and vision and have fun!
What are the Benefits?
Annualised Hours - guaranteed monthly salary for full and part-time roles regardless of shift patterns, plus overtime opportunities
Flexible working hours for work life balance
Immediate interview and quick start date (subject to pre-employment checks)
28 days Annual Leave including bank Holidays (pro Rata)
Employee support line to support you and your family
Free nationally accredited training, and the opportunity to earn a qualification and progress your career
Contributory Pension Scheme
Free DBS check
Refer a friend and earn up to £300
Cycle to Work Scheme
Well-being initiatives
Access to Thousands of Retail Discounts including discounted Health Cash Plan
An Employee Council that represents the views of staff about matters relating to work

If you have a passion for making a difference to peoples lives, consider a career with Thera Group. For further information or to learn more about being a support worker in Thera, contact our friendly talent team on 01476 513934 or send an email newtalent@thera.co.uk
We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate. We are an equal opportunities employer.

This role is exempt from the Rehabilitation of Offenders act 1974. For the purpose of this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to a relevant DBS check should you be offered the position.
Thera follows government guidance around vaccines and believe they are an effective way so support everyones safety. We would encourage you to take part in any vaccination programme recommended if you are working in Social Care.
Female only qualifies under Paragraph 1, Schedule 9 of the Equality Act.
Access to Early Pay (T&C's apply, excludes relief workers)
Unfortunately, we are unable to offer sponsorships for international applicants, or candidates currently working in the UK on a sponsored visa as we are unable to assist with renewal upon expiry.

‘If you have previously transferred over on TUPE terms and conditions, please contact your manager or HR to see how this may affect your terms and conditions’

We are recruiting a Senior Support Worker for our supported living and outreach service in Blackpool which provides person centred support to adults with learning disabilities, some of whom have autism spectrum conditions and complex needs.

We are looking for an experienced carer to help lead a team of staff and provide care and support to individuals at our Blackpool service. This is a great opportunity to take on a leadership role, receiving ongoing training to help you further your personal and professional development.

Your role as Senior Support Worker will include:
• Providing respectful personal care, emotional and practical support to service users
• Collaborating with service users, families and the multi-disciplinary team to maximise service user outcomes
• Implementing Creative Support principles, policies, procedures and guidelines and ensuring that the service fulfils CQC requirements
• Supervising and supporting staff to best meet service user needs and preferences
• Supporting the service user to have the opportunity for a full and happy life and to be safe and well.

Experience of supporting individuals with learning disabilities is essential for this Senior Support Worker role. A clean valid driving licence and access to a car is desirable for this role but not essential.

You will be expected to work flexibly to meet the needs of the service, including evenings and weekends.

Vacancy Reference Number: 72811
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number – Gender is considered to be an occupational requirement – Equality Act 2010

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship.

Job Title: Catering Unit Manager
Location: Preston
Job Description:
Service Care Solutions is recruiting for a Catering Unit Manager on behalf of a police force in Lancashire. The role involves overseeing the daily operations of the catering unit, including meal preparation, stock management, and ensuring compliance with food hygiene regulations. The Catering Unit Manager will also be responsible for planning seasonal menus, managing staff, and ensuring high standards of cleanliness.
Key Responsibilities:

• Oversee the catering function within the facility
• Plan and design seasonal menus in conjunction with the Catering Services Manager
• Manage stock ordering, food preparation, and batch cooking
• Ensure compliance with food hygiene regulations and maintain cleanliness in the kitchen
• Supervise Food Service Assistants
• Handle cash and maintain records of food purchases and sales
• Promote the catering facility and participate in training as required

Requirements:

• Food Hygiene and Safety qualification (Level 2)
• Experience working in a busy kitchen environment
• Knowledge of food hygiene and health and safety legislation
• Experience designing and preparing food menus to meet quality, nutrition, and cost
• Excellent communication skills and the ability to work in a fast-paced environment

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.

Job Title: Procurement Officer (LC6)
Location: Preston
Salary:

• CIPS Level 5: £15.48 - £17.57 per hour
• CIPS Level 6: £17.57 - £19.70 per hour

Job Category: Financial
Description:
Service Care Solutions is assisting a police force in Lancashire with the recruitment of a skilled Procurement Officer. We are looking for candidates who are part or fully qualified in Level 5 or Level 6 of the Chartered Institute of Procurement and Supply (CIPS). The role involves managing procurement processes, tendering, and contract negotiations within public sector frameworks.
Requirements:

• CIPS Level 5 or Level 6 qualification
• Experience in public sector procurement
• Strong knowledge of procurement regulations and contract management
• NPPV3 Vetting required

Responsibilities Include:

• Undertaking procurement projects in line with public contract regulations
• Managing high-value tenders and contracts
• Providing procurement advice to senior managers
• Ensuring compliance with procurement laws and achieving value for money

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk OR call 01772 208962

Job Title: Food Service Assistant
Location: Hutton, Preston
Salary: £12 per hour
Hours: 32 hours per week (Monday to Thursday: 11:45 - 19:00, Friday: 11:45 - 17:45)

Job Description:
Service Care Solutions is recruiting for a Food Service Assistant to support the catering team at a police force in Lancashire. The role involves assisting with food preparation, serving meals, maintaining kitchen hygiene, and supporting stock management and other general catering duties.

Key Responsibilities:
Assist in basic food preparation, including breakfasts, vegetables, salads, and cold buffets
Ensure food quality, portion control, and compliance with food hygiene standards
Serve meals and beverages in a courteous manner, maintaining a friendly atmosphere
Clean kitchen utensils, equipment, and maintain a tidy kitchen area
Support stock taking and manage deliveries
Handle payments and respond to food-related queries
Monitor vending machines and assist with out-of-hours catering if needed

Requirements:
Food Hygiene and Safety qualification (Level 2)
Experience in a busy kitchen environment
Knowledge of food hygiene regulations and health & safety standards
Good communication skills and ability to work as part of a team

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk

Phone: 01772 208962

To follow the policies and procedures of Blackburn Home Care Services Limited at all times; To portray a professional image and represent the company in line with the Company’s high
standards at all times; The duties will include personal care such as assistance with personal hygiene, grooming, the management of continence and rising & retiring; Contribute to the ongoing support of people who use our services and their informal carers; Contribute to the movement and handling of people who use our services to maximise their physical abilities and mobility; Enable people who use our services to maintain their personal hygiene and appearance ; and Enable people who use our services to achieve physical comfort.

Company: Service Care Solutions
Trust: Lancashire Teaching Hospitals Trust
Location: Sharoe Green Lane, Fulwood, PR2

Position: Diagnostic Radiographer
Specialisation: X-RAY

Shift Pattern: Full-time
Pay Rate: Day £21

About Us: Service Care Solutions is a leading healthcare recruitment agency specialising in connecting dedicated healthcare professionals with enriching opportunities.

Responsibilities:

• Conduct diagnostic imaging examinations such as X-rays, CT (computed tomography) scans, MRI (magnetic resonance imaging), and ultrasound to capture images of the body's internal structures.
• Operate complex imaging equipment safely and efficiently, ensuring the correct protocols are followed to produce high-quality images.
• Assess the quality of the images produced, ensuring they are clear, accurate, and suitable for diagnostic review by radiologists or physicians.

Qualifications and Requirements:

• Fully enhanced valid DBS
• Must be able to work in theatres and x-ray

Benefits:

• Weekly pay
• Free training
• Fully enhanced DBS check provided free of charge.
• Competitive pay rates
• Exceptional referral bonuses
• Specialist consultants offering single point of contact.

Rate Breakdown
£21ph LTD | £19.02 PAYE Inclusive | £16.97 Exclusive

We offer a £250 bonus for starting a contract with SCS.

Furthermore, if you know anyone looking for work and you refer them across, we offer a £250 referral bonus per person.

If this role is of interest to you, please respond to this advert with an up-to-date copy of your CV, contacting Chloe on 01772 208963 or chloe.akeroyd@servicecare.org.uk

We have a fun, new, vacancy for a support worker within our Morecambe Learning Disability Services.

Our tenants have a wide range of interests and hobbies including volunteering, walking and membership of the Rollercoaster Association!

Join our committed staff team at our supported living service in Morecambe to provide person-centred support to adults with learning disabilities and autism. As a valued support worker you will help our service users to enjoy an excellent quality of life.

You will provide person-centred care and support to tenants to take part in all aspects of every day life and to enjoy a wide range of activities. We are looking for the right person to share their passions and interest.

Support Worker Duties:

• Collaborating with colleagues, families and involved professionals to ensure a coordinated and consistent service
• Providing respectful personal care, practical and emotional support
• Ability to work flexibly in shifts over the weekend and bank holidays
• Develop and sustain warm and trusting relationships with service users
• Shifts are available during the day and for waking nights

Prior experience in this field of work is beneficial, although not a substitute for an engaging, creative and person centred approach.

Creative Support is a high quality provider of support to individuals with a wide range of care needs including individuals with a learning disability and other needs. We employ over 5,000 staff and have been a not for profit care provider for over 30 years.

Vacancy Reference Number: 79241

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.

We can only accept applications from candidates who are located in and eligible to work within the UK. – This post will not be open to Sponsorship under the UKVI scheme

To be an integral part of the medical receptionist team and provide a friendly and professional service to the patients of the practice. Please see job description for the full duties and responsibilities.

Senior Care Assistant (Nights) based at Heather Grange, Burnley

Available Hours:

Permanent- Full Time- 44 hours per week.

About the role

As a Senior Care Assistant at MHA you will lead and inspire a team of committed care assistants to provide the highest quality of care to our residents enabling them to live later life well. Duties will be varied and include supporting our residents with personal care needs and helping them to take part in a wide range of activities that support their health and wellbeing. In addition, you will administer medication and maintain clear and accurate records. Every day will be different and you'll have the opportunity to use your leadership and people skills to make a real difference.

About you

As a Senior Care Assistant, you will be passionate about caring for older people, have previous care experience and, as a minimum, hold an NVQ level 2 or equivalent in health and social care and be willing to complete level 3. In addition, you will have experience leading, coaching and motivating a team to deliver high quality care.

You will have a kind, warm and caring nature and be able to work well as part of a team but also use your own initiative. Patience, communication and listening skills are equally important. Maintaining accurate records, time management and prioritising tasks will also be strengths. So, if you have the ability to lead by example, form positive relationships and energise colleagues to deliver exceptional care then we'd love to hear from you.

For more information about the role please review the attached job description.

Pension, 28 days holiday (inc. bank holidays), Life Assurance, Discount Scheme, free uniform and DBS provided

Why join?

You will be joining an organisation with strong values, a highly supportive culture and a commitment to the safety and wellbeing of employees. In addition, you will work alongside highly motivated colleagues in an environment of strong teamwork whilst also having fun. This is a hugely rewarding role and a career to be proud of where every day you will go home knowing you made a positive difference to the lives of older people.

In addition to a highly competitive salary, we offer a lot more:

• 28 days holiday (including bank holidays) and an option to buy annual leave.
• Life assurance.
• A discount scheme which includes savings with retail stores and online purchases.
• Access to a number of nationally recognised training courses and qualifications.
• Genuine career progression and development opportunities.
• Employee assistance programme including free counselling and legal advice.
• Access to chaplaincy and pastoral support.
• Access to wellbeing resources.
• Recommend a friend scheme.
• Family friendly policies.
• Long service awards.
• Free uniform and DBS check.
• Cycle2Work salary sacrifice scheme.
• Healthcare scheme at competitive rates.

About us

MHA is the UK's largest charity care provider and our mission is to 'enable people to live later life well'. Through 90 specialist care homes, 70 thriving retirement living schemes and 62 vibrant community services and befriending, we inspire the best care and wellbeing at every stage of later life. We have over 7,600 dedicated colleagues and are supported by over 4,000 generous volunteers. All our donations and any surplus we generate is invested into the services we provide for our 18,500 residents and members. Our values underpin our entire approach: we nurture mind body and spirit; we respect every person, treating them with dignity; and we inspire the best in each other.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire. In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Recruitment agencies: please note, MHA do not accept unsolicited CV's from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). We only accept CV's from agencies that have been appointed and briefed by MHA's Talent Acquisition Team.

A client within the private sector based in Lancashire is currently recruiting for an Assistant Quantity Surveyor to join their team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within a construction environment.

The Role

Key purpose of the role is to assist in the provision of quantity surveying services under the direction of the Directors and senior staff.

Key responsibilities will include but not be limited to:

• Comply with the clients internal quality assurance management procedures and governance;
• Prepare estimates, cost plans, undertake interim valuations, cost reports and value for money reports;
• Preparation of interim valuations, contract instructions and final accounts;
• Contract administration and cost control;
• Tender document preparation; Tender reporting;

The Candidate

To be considered for this role you will require to be educated to a to NVQ Level 4 in a construction related discipline as well as a minimum of 2 years' experience for a construction related organisation.

It will be essential to be in experiences in the below:

• Experience of developing and managing contracts;
• Proven track record of assisting in a high quality, high volume customer led service;
• Demonstrate competence in a housing or technical construction discipline;

The client is looking to move quickly with this role and as such are offering between up to £30,000 p/a.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

An exciting opportunity has arisen to join our maternity team; we are looking for enthusiastic motivated and caring individuals who want to enhance the experience of the families who use our services. Working across inpatient and outpatient services alongside Midwives and Doctors to deliver women centred, holistic and personalised care.
The scope of the role and the job description for the post is aligned with the national maternity support worker competency, education and career framework and enables opportunities to develop on an exciting career pathway.

Whilst the post attracts remuneration at band 3, a band 2 salary scale will be applied until successful completion of the band 3 competencies has been achieved. It is anticipated this would be completed in the first 12 months in post.


The successful applicant will support the maternity teams, undertaking a range of clinical skills such as maternal and neonatal observations and providing care to women and babies. Be responsible for the stocking and cleanliness of the area with particular reference to infection control, health and safety and audit. This includes bed spaces or consultation rooms and also attending to the nutritional needs of the woman and her baby. This will also include offering infant feeding support for which mandatory training will be given.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

Part of your working day may also include working within, IT and ELHT Pas systems and will involve covering some clerical duties, tracking case notes, filing, answering calls, inputting data and notes scanning. The candidate must display excellent communication skills at all times and must be keen to learn and display the correct attributes.


This advert closes on Friday 1 Nov 2024

SEN Teaching assistant
Location: Preston, Lancashire
Hours: Full time
On-going contract
Pay rate: £15 - £17 per hour Ltd.

Main Purpose of the role
The SEN Teaching Assistant role is crucial in supporting the learning and development of pupils with special educational needs and disabilities (SEND) The role will be working with a child on a one-to-one basis and also working with SEND pupils in class.

Key Responsibilities and Duties

• Work 1-to-1 with a child requiring a highly personalised curriculum
• Plan visual and tactile continuous provision opportunities for a child who has limited receptive and expressive language capacity
• Provide a safe and secure environment where a sense of belonging can be fostered for the child
• Assist in the delivery of tailored, evidence-based interventions to support the learning and development of pupils with SEND
• Contribute to the monitoring and assessment of pupils' progress, feeding back information to the teacher and SENCO

Skills and Competencies

• Excellent communication and interpersonal skills, with the ability to build positive relationships with pupils, parents/carers, and colleagues
• Empathy, patience, and a genuine commitment to supporting the learning and development of pupils with SEND
• Knowledge and understanding of SEND, including specific areas such as communication and interaction, sensory and/or physical needs, and social, emotional, and mental health difficulties

**All candidates will be subject to standard vetting checks. Including:**
An Enhanced DBS within 12 months
Employment references that covers 3 years.
Right to work checks