Total 150 Customer Service job vacancies in Bolton, Greater Manchester

Learning Support Assistant Role - January 2025

Hays Education are seeking a Learning Support Assistant for an SEN School in Manchester to join their provision team in January 2025. This individual must be passionate and committed to supporting children with Special Educational Needs and Disabilities (SEND). This is a temporary role with the potential to become permanent.

Why Hays?

Hays Education works with an extensive network of schools, providing Learning Support and Teaching Assistants to SEND schools in Manchester and surrounding areas for over 25 years. We offer competitive daily rates of £95 - £115 and access to free online professional development training. You will also join our Hays Refer a Friend Scheme where you could receive £350 for every successful referral. We provide full holiday entitlement and access to exclusive jobs which are not advertised in the public domain.

About You

• Experience working with children and young people with SEND
• A compassionate, nurturing and patient individual
• Strong differentiated communication techniques
• Able to provide tailored support and give structure to students
• The ability to work both independently and effectively in a team
• Enhanced DBS certificate (or be happy to obtain one)
• Overseas Police Clearances (if applicable) and professional reference checks

If you are looking for your next learning support assistant role in January 2025, please contact Amy Fitzgerald at Hays Education to discuss this opportunity further.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Service Care Solutions is working alongside a growing Local authority based in Greater Manchester. They are seeking a Legal Officer for its Economies & Environment Legal Team. This role could be the perfect opportunity for you to progress in your legal career. Please find further details below with regard to this position.

This role pays a competitive rate of £20 an hour umbrella depending on experience.

Responsibilities:

• Handling a caseload including sales under Right to Buy legislation, enfranchisement and leases.
• Able to work under pressure and complete all duties as a legal officer.
• Deal with cases from start to completion.

About you:

• Good communication skills verbal and written
• Good understanding in Right to buy legislation, enfranchisement and leases as a legal officer.
• Ability to work with some supervision and to display initiative

Benefits:

• Hybrid working
• Weekly Pay
• Flexible working

If you are interested in this Economies & Environment Legal Officer role then don't hesitate to contact Aanisah Khan. Please send your CV to Aanisah.khan@servicecare.org.uk, or call via phone on 01772208969.

We also offer a referral bonus of up to £250 if you know someone looking for work.

Job title: Group Tax Manager

Location: Bolton (Hybrid)

Salary: up to £75,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

Job Purpose: The Group Tax Manager is responsible for overseeing and managing the tax strategy, compliance, reporting, and planning for the group. This role ensures the business adheres to relevant tax laws while optimizing its tax position in alignment with business objectives.

Key Responsibilities:

Tax Compliance & Reporting:

Oversee and manage the preparation, filing, and submission of tax returns for the group, including corporate income tax, VAT, and other applicable taxes.
Ensure timely and accurate tax reporting, including VAT compliance, tax provisions, and tax disclosures for financial statements.
Review and ensure proper tax documentation and record-keeping for VAT and other taxes in compliance with local, regional, and international tax laws.
Collaborate with external tax advisors and auditors to ensure accurate reporting and resolve any issues related to tax filings.
VAT Management:

Oversee the group's VAT compliance and reporting processes ensuring adherence to local VAT laws, rates, and compliance timelines.
Provide strategic guidance on VAT matters including recovery opportunities, intercompany VAT flows, and Capital Goods Scheme.
Work closely with finance and operations teams to optimize VAT positions, particularly focusing on VAT recovery and ensuring that VAT liabilities are minimized.
Ensure that VAT treatments of goods and services are correctly applied, considering applicable exemptions, reduced rates, and special schemes.
Advise the business on VAT issues arising from any potential cross-border transactions, supply chains and customs duties.
Corporate Tax Strategy & Planning:

Develop and implement tax planning strategies to minimize the group’s tax exposure while ensuring compliance with all applicable corporate tax laws.
Lead the group’s tax forecasting, budgeting, and tax provision processes, providing insights on expected tax liabilities and opportunities for tax savings.
Transfer Pricing:

Oversee the group’s transfer pricing policy and documentation, ensuring compliance with local and international regulations.
Coordinate the preparation of transfer pricing documentation, including reports, intercompany agreements, and benchmarking studies.
Tax Risk Management:

Identify and manage tax risks across the group, including VAT, income tax, customs duties, and other tax types.
Lead and manage tax audits, disputes, and negotiations with tax authorities, including VAT audits and VAT-related inquiries.
Stay updated on changes in tax legislation (including VAT and other indirect taxes) and assess their potential impact on the organization, advising on necessary adjustments.
Stakeholder Management & External Relations:
Act as a trusted advisor to senior management on a wide range of tax issues, including corporate tax, VAT, customs duties, and employee taxes.
Develop and maintain a strong internal network with key stakeholders in finance, legal, and operations to ensure the tax function supports business objectives.
Support the business in evaluating and managing the tax implications of new business initiatives, contracts, and projects.
Collaborate with external tax advisors, legal counsel, and auditors to manage complex tax issues, including VAT planning, compliance, and audits.
Represent the company in dealings with tax authorities, ensuring compliance and managing any disputes or audits.
Required Skills and Qualifications:

Education: Bachelor’s degree in Accounting, Finance, or Law; ACA, ACCA, CTA, or equivalent tax qualification is highly preferred.
Experience: At least 5-7 years of experience in a tax role, with a strong background in VAT and corporate tax.
Technical Expertise: In-depth knowledge of VAT laws, corporate tax regulations, transfer pricing, and indirect tax compliance.
Project Management: Ability to manage multiple priorities and complex tax issues in a fast-paced environment.
Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to interpret complex tax legislation and provide actionable advice to the business.
Other: Proven ability to prioritise and manage workload to deliver results to key deadlines. Drive to continually review and improve processes
Desirable Attributes:

Proven ability to work under pressure and handle complex tax matters.
Experience in the tax implications of mergers, acquisitions, and reorganizations.
Experience with VAT-related systems and ERP platforms (e.g., SAP, Oracle) to streamline VAT compliance and reporting.
Experience with international tax matters
Strong communication skills, with the ability to explain complex tax concepts to non-tax stakeholders in an accessible and practical way.
Standard responsibilities:

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

Area Student Support & SEND Coordinator - Yorkshire Area Student Support & SEND Coordinator - Yorkshire Salary: £28,038 - £30,326 per annum Location: Yorkshire - Travel required between Leeds & Sheffield Education Job type: Full time/Permanent Hours: 40 hrs (plus 5 hours paid lunch breaks) Mon-Fri 8:30am - 4:30pm We are Nacro. We see your future, whatever the past. At Nacro we educate, nurture and transform lives, we are committed to employing outstanding professionals who really care about making a positive impact on society. We achieve this by offering a range of vocational and academic learning routes at our Education Centre's across the UK, which supports our learners in becoming independent, socially inclusive and economically active citizens, who can lead meaningful and prosperous lives. The Area Student Support & SEND Coordinator role is responsible for the key areas of Student Support including SEND and safeguarding across the two Education Centres and Supported Internship Programme in the region. This will include identifying students' needs and coordinating the planning and delivery of comprehensive student support. The role holder will develop and nurture relationships with internal stakeholders, external agencies, and support networks to ensure the provision of inclusive and personalised support for student with diverse needs and disabilities. They will also play a pivotal role in creating an inclusive learning environment that fosters equality, maximises engagement and achievement, and promotes positive student outcomes, progression and independence. This is a people management and delivery support role. You will be line managing a team of 5 Learning Support Assistants. There will also be the opportunity for hybrid working when not travelling to our centres
Essential Skills, Knowledge and Experience • In-depth knowledge of different types of learning needs and disabilities, assessment processes, and appropriate support strategies for students with diverse needs • Experience of working with students with SEND • Understanding of safeguarding policies and procedures, and the ability to apply these to ensure the safety and wellbeing of students, particularly, those who may be vulnerable or at risk. • Knowledge of the legal requirements and statutory guidance of the SEND Code of Practice; experience in contributing to annual EHCP review meetings. • Experience in developing and implementing support plans and for students with SEND, in collaboration with teaching staff and external agencies. • Knowledge of the Further Education and Skills sector and the related funding and regulatory frameworks Personal Attributes • A genuine passion for supporting students with diverse needs and disabilities, and a strong belief in the transformative power of education. • A collaborative mindset, fostering effective teamwork, and building strong relationships with colleagues, partners, students, families, support networks and external stakeholders. • The ability to communicate clearly and effectively both verbally and in writing, with a range of stakeholders, including students, parents and external partners. • The ability

Learning Support Assistant

Learning Support Assistant



Contract type- Permanent, Full Time

Hours - 40 hrs , (including 5 hours paid lunch)

Salary- £23,795 per annum

Location- Nacro Education Centre -Chatham

We are Nacro. We see your future, whatever the past.

We believe that everyone deserves a good education, a safe and secure place to live, the right to be heard, and the chance to start again, with support from someone on their side.

That's why our housing, education, justice and health and wellbeing services work alongside people to give them the support and skills they need to succeed. And it's why we fight for their voices to be heard and campaign together to create lasting change.

What do we offer?


Small class sizes.

Administration is included as part of the working week, so little need to take work home.

An alternative route to gaining teaching experience.

Learning and development - Nacro offers all staff the opportunity to develop within their role, and progress through the organisation, via different platforms, through the organisation.

Supportive, experienced staff on site, to assist with training, development, and mentoring.

A solid, achievable, demonstrable career path.


Who are we looking for?

We are in search of a Learning Support Assistant to join our Education Centre Based in Chatham. The role is to assist and support teaching staff delivering a broad spectrum of academic and vocational subject areas within the classroom and around the centre.

We are a supportive and friendly team, who work together to ensure quality of our provision, within the local community to support the needs of the locality.

What will I be doing as a Learning Support Assistant?

A Learning Support Assistant plays a critical role in creating a positive learning environment to support learners in achieve their goals. You will ensure that learners receive high quality support to enable them to make good progress from their starting points.

Duties include (but are not limited to):

Identify and maintain focus on achievement of desired outcomes for learners across all subject areas looking at a variety of progression destinations to ensure they are preparing for and participating in suitable opportunities.


Have a good understanding of all learners' needs, including LDD/SEND and supportive strategies that are included in the group profile and initial assessment.

Actively engage and motivate learners in decisions that affect them whilst supporting the delivery of tailored programmes that cater for the specific needs, interests, and abilities of each individual learner

Provide feedback to teaching staff on progress of learners, against targets set, including qualifications and pastoral support needs.

Develop relationships and liaise with appropriate external agencies in support of learner's needs and work collaboratively in a multi-agency setting as required.


Requirements for this role:


Previous experience in supporting young people in an education setting is desirable

Experience of working with LLDD students with a SEN is desirable.

L2 English & Maths is essential.

An Enhanced with Barred Lists DBS check is essential.


We are looking for the following skills/attribute:

Staff Support Worker - Construction Reference: SCCG2810 | Closing Date: 1st December 2024 | Interview Date: W/C 9th December 2024 Salary: £26,190 - £29,760 (Pro rata salary £8,382 - £9,525). Incremental progression throughout the band is available Contract Type: Fixed Term until 30th June 2027, Term Time Only | Hours per Week: 13 | Location: City Skills, Lissadel Street, Salford, M6 6AP About the Role We are looking to recruit a dedicated individual to work closely with one of our construction technicians, who requires additional support with their day-to-day work activities in the classroom, workshops and other settings. The ideal candidate will be a supportive, well organised and nurturing individual who has natural people skills and a basic knowledge of construction activities. You will work closely with our team of 10 Construction technicians but specifically with one individual with neurodiversity and physical disabilities and will be required to undertake physical elements of the role including working at heights and using electrical power tools. You will support our technician by sharing ideas and methods to help them organise their workload and carrying out basic practical tasks. The successful candidate will be passionate about helping people achieve their full potential and will assist our technician to support our staff and students to provide a high-quality teaching and learning experience across the department. Experience of working in a support capacity and a knowledge of construction are preferable. Be a part of a dynamic, supportive experienced team who are focussed on helping our students learn and progress! How to Apply For more information and to apply for this job, please complete the registration and online application form via our website.
Reason to Join Us: • We have Generous Terms and Conditions (Sixth Form College’s Association style terms and conditions) including 13 weeks not in college (195 days in College). • We have a 2.30pm finish on Fridays, Free on-site parking and various health and wellbeing resources and benefit schemes including two Staff Wellbeing days per year. • We offer automatic enrolment to the Local Government Pension Scheme with 20.70% employer pension contribution. • Our College is an incredible community, there is a lot that staff and their families can get involved with • We have family friendly policies and we are happy to talk about flexible working. • We invest in our people and offer a range of training & career opportunities for all staff as part of our Be Outstanding Development programme • We have an amazing Staff Benefits Package with discounts and savings for supermarkets, petrol, high-street retailers, holidays, cinemas and other leisure. • Our shared purpose: We believe in the value of education for a successful future and we want the best for our learners and our staff. • Our core values are at the heart of everything we do. Staff and students behave with respect, integrity and kindness. Commitment to Safeguarding This post is exempt from the Rehabilitation of Offenders Act 1974 and as part of our safeguarding commitment we undertake DBS checks as part of our pre-employment procedures on all potential new employees The College strives to be a diverse and inclusive community and welcomes applications from people from all backgrounds.

An exciting opportunity has arisen at Capel Manor College and we are now seeking to appoint a Hybrid Technology Support Technician.
The post holder will assist with daily operations, deliver prompt and effective technical support and help manage system issues, ensuring that technical issues or requests are resolved swiftly and within designated service level agreements (SLAs), minimizing disruptions to technology services. They will support helpdesk tickets, and ensure data integrity across our systems. The post holder will play a critical role in maintaining the smooth operation of campus technology systems.
The ideal candidate would have a strong passion for technology and a keen interest in IT support. They will demonstrate excellent problem-solving skills, strong communication abilities, and an organised approach to tasks and documentation. The ideal candidate will have basic knowledge of DNS and DHCP. They will hold the ability to work effectively within a team and coordinate with various departments is essential, as is an ability to work flexibly with job tasks and working hours, work under little supervision and use initiative and own judgement in making decisions.

The Integrated Community Paediatric Service (ICPS) is looking for enthusiastic, flexible and motivated Healthcare Support Worker's (HCSW) to support the Children's Care Package Service. Candidates must have excellent communication skills and demonstrate empathetic sensitive and compassionate approach to all children, young people families and carers.

The Care Package Service supports children and young people with complex health needs and their families across all community settings- home, school and social activities. There may be times when this support is also required within the hospital or hospice setting. Care is delivered as commissioned by the Integrated Care Board throughout a 24 hour period, 7 days a week.

Upon appointment, a 6 week induction period will be offered, with training and competence assessments to prepare staff for this role. Upon completion of induction period and training, HCSW's will expected to work with children and young people as part of a team as well as autonomously as a lone workers, indirectly supervised by registered nurses, following care plans and trust policies and procedures.

Please note that Interviews will be held face to face on site.

Previous applicants need not apply.

Work in partnership with the family, professionals and other agencies in providing holistic care for the child. Follow individualised plan of care provided by a registered children’s nurse to children with complex and continuing health care needs, some of which may be life limiting.

To undertake training and competency based assessment of clinical skills to enable the delivery care to children with complex health needs including: mechanical ventilation, tracheostomy care, airway management, oxygen therapy, suctioning, gastrostomy feeding and medication administration. The development of these competencies and skills will be supported by the services training team. Administer prescribed medication working within Bolton FT medicines management policy.

Provide personal care, continence management and assistance with mobility on an individual basis, ensuring at all times infection control and safe moving and handling practices are adhered to.

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of care and are guided by our trust values.

The aims of the Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development. We are keen to reflect our local population and therefore applications from all sectors of the community are welcomed.

Work in partnership with the family, professionals and other agencies in providing holistic care for the child.

Act autonomously within clinical competencies, with the ability to respond to the immediate needs of the child and escalate any concerns to registered nursing staff and parents.

Communicate effectively with the Team Leader and Children’s Community Nurses to ensure the needs of the child are maintained and that families are directly involved in the decision-making processes.



Please see full job description attached.


This advert closes on Sunday 17 Nov 2024

Proud member of the Disability Confident employer scheme

IT Service Desk Technician - Band 3

An exciting opportunity has arisen for a dynamic individual who is keen to be at the forefront of IT innovation within the NHS. You will be part of a dedicated, hardworking team delivering first point of contact for all Bolton Hospital issues and queries, providing excellent customer services and first time fixes.

As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to thegov.ukwebsite Skilled Worker visa: Overview -GOV.UK(www.gov.uk)

Here at Bolton NHS Foundation Trust our non-clinical and clinical teams work hand-in-hand to ensure the best care for the people of Bolton. This includes our dedicated in-house IT team and we have an opportunity for someone, with the right technical skills, and a real passion for innovation and brilliant customer service, to join that team as IT Systems Engineer.

Based at the Royal Bolton Hospital site, you will help provide technical support services to 7,500 users over 25 sites, ensuring that those services are efficient and responsive to the needs of the Trust. This is a busy service giving you exposure to a wide range of technical infrastructure and advanced technologies; building on that exposure we will ensure that the role provides you with a comprehensive and structured career path and development plan.

The requirements for the role are outlined in the attached Job Description and Person Specification and we would ask you to consider these before applying for the role. Most importantly you will be a great communicator and team player; and someone who fits in really well with our established team who are seen as subject experts providing a helpful and friendly service.

We hope the above has encouraged you to join a high-performing IT team in an equally high-performing Trust! We look forward to hearing from you.

An inclusive, supportive environment with a friendly atmosphere.

This is the perfect way to start your career in IT.

The Trust is a great place to work, evidenced by the most recently NHS Staff Survey results where our staff ranked us as the best NHS place to work in Greater Manchester. We are really proud of this and ensure that everyone in the Trust is both seen and heard. It has been a challenging time for the NHS with the national pandemic response at the forefront of our minds and activities, but we are coming out of pandemic pressures with renewed energy and it is a truly exciting time for the Trust with investment and development of the IT Infrastructure of which this role will be a key part.

For detailed job description and main responsibilities please see attached job description and person specification for any other information please see below contact details.


This advert closes on Wednesday 27 Nov 2024

Proud member of the Disability Confident employer scheme

Contract Type: Permanent, Term Time Only Working Hours: Full Time, 35 hours per week, Mon - Fri 8:15 to 15:45 Number of positions: 1
Qualifications Required: GCSE including Maths and English
Start Date: January 2025 Salary: £24,404 - £25,183 per annum

The governors wish to appoint an enthusiastic, highly motivated Administration Support Officer to join the staff of our friendly Roman Catholic schools

The successful candidate will:

• Preferably be a practising member of the Catholic Church
• Preferably have experience of working within an office environment
• Be someone who works methodically and pays attention to detail
• Have English & Maths skills to Grade C/4 GCSE (or at a level equivalent to NQF Level 2 or higher)

We can offer:

• A caring Catholic ethos
• Friendly children and staff
• A strong, supportive and hard-working team
• Excellent opportunities for CPD

To apply for this job role, please complete the application form and email it to: personnel@st-edmunds.manchester.sch.uk If you are viewing this job on our Greater Jobs site then please click on the apply now button to view the full advertisement details and relevant attachments.

We are fully committed to safeguarding and promoting the welfare of children, younger learners and vulnerable adults and we expect all staff and volunteers to share the same commitment. The above post will be subject to enhanced DBS checks, satisfactory references and will be exempt from the provisions of the Rehabilitation of Offenders Act 1974. DBS Code of Practice which can be viewed here.

This post is also subject to satisfactory references, proof of right to work in the UK in accordance with the Asylum and Immigration Act 1996 and other pre-employment checks where applicable.

We strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy, and maternity, race, religion or belief, sex and sexual orientation

Calculate your take home pay

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Working Hours: 35 Hours Per Week

Contract Type: 3 x Permanent, Full-Time

Closing Date: 27 November 2024

Interview Method: In Person (Face to Face)

This role is subject to -

Proof of Manchester Residency – to check if you fall under the Manchester City Council boundary please visit - https://www.gov.uk/find-local-council

Manchester Equipment and Adaptations Partnership is seeking a Business Support Officer for its community equipment service.

Manchester Equipment and Adaptation Partnership (MEAP) is a city-wide service, providing a co-ordinated, comprehensive service to children and adults, to maximise independence, choice, safety and quality of life.

The service works in collaboration with Health and other key stakeholders to develop effective partnerships, linkages and greater coordinated working with other services, key agencies and organisations to ensure that teams contribute to the development and delivery of the city’s priorities.

This is an exciting opportunity for someone to play a key part in the running of a busy, high performing team.

The role provides a unique opportunity to work over multiple sectors, developing relationships and influencing processes.

This is a rewarding role and an opportunity for someone to make a real difference to Manchester residents through the effective delivery of a service that helps our citizens come home from hospital and avoid admissions to hospital.

We are looking for a dedicated and passionate person who wants to be part of a team whose main priorities are promoting quality of life and independence for our disabled citizens across Manchester

MEAP is a fast paced and extremely busy service so we need someone who is able to meet these demands, who can prioritise their tasks, work on their own initiative and who is passionate about Manchester and wants to deliver a high quality service.

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion.

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here.

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing jobs@manchester.gov.uk. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work.

We’ve also included some useful tips on how to submit the best application.

What we will need from you if you’re successful

If you are successfully offered a position with us, the pre-employment checks you will be asked to undertake will depend on the role you've applied for. As a guide, these may include:

• Passport/ID: You will be required to provide documentary proof of your right to work in the UK – please note that visa sponsorship is not guaranteed for this role
• References (Current and Previous employer)
• Proof of Manchester residency (that you are a resident within the boundaries of Manchester City Council)

When you join us

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

Other relevant information

Why work for us
Who we are - Manchester City Council
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Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Leaving Care Personal Advisor with Oldham Council.

Oldham Council are currently looking for someone who is happy to work 37 hours per week.

Key Responsibilities:

• Pathway Planning: Work closely with young people to create and review personalized Pathway Plans, ensuring their voices are heard.
• Advocacy and Support: Act as an advocate for care leavers, promoting equality of opportunity, and supporting them in housing, education, employment, and health.
• Relationship Building: Develop strong, trusting relationships with young people, and engage with partners and external organizations to foster independence and positive outcomes.
• Case Management: Manage a varied caseload, maintaining accurate records and working collaboratively to deliver high-quality support.
• Team Contribution: Support colleagues, participate in team meetings, and help develop services for care leavers.

What You'll Need:

• Qualifications: NVQ Level III in Child Care, Health & Social Care, or equivalent.
• Experience: Proven experience working with young people, ideally in a post-16 or leaving care setting.
• Skills: Excellent interpersonal, communication, and organizational skills, with the ability to prioritize and adapt to diverse needs.
• Knowledge: Strong understanding of relevant legislation (e.g., Children's Act 1989 and 2000, Leaving Care Act).
• Flexibility: Willingness to travel and occasionally work outside regular office hours.

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Customer Service Advisor

• Location: Manchester City Centre
• Salary: £24,735 basic
• Bonus: Uncapped (Expected earnings of £30,000 with bonus)
• Hours: Monday to Thursday 10am - 5:30pm, Friday 10am - 4pm
• Contract: Full time, permanent contract
• Holidays: 25 days holidays + bank holidays (option to purchase / sell 5 holidays per year) + additional leave during other international celebrated holidays
• + Excellent training and progression opportunities

A growing business based in Manchester City Centre are looking to recruit a number of enthusiastic Customer Service / Sales Agents to join their expanding team.

The role is paying a starting basic salary of £24,735 per annum plus bonus schemes taking your expected overall earnings to be around £30,000.

This role also offers Monday to Friday working hours including a late start / early finish every Friday!

This is an excellent opportunity for anyone with experience within a customer focused role or graduates who are looking for Monday to Friday office work.

The main duties of the role are:

• You will be checking in on customers who have requested a call through the company's website to gather more information (warm leads!). You will need to take a consultative approach with their customers to help them to make an informed decision.
• Query handling in response to customer requests with the support of clear information and providing professional customer service
• Ensure every time you interact with a customer you are determined to provide the customer with the best possible experience.
• Have the customer at the heart of everything you do.

To be considered for the role of Customer Service Advisor you must possess the following;

• Have experience within a previous customer service focused role (call centre, retail, hospitality etc.)
• Excellent written and verbal communication skills
• Professional attitude and telephone manner
• Have basic IT skills

This is an amazing opportunity for a customer focused Customer Service Advisor to join a reputable, successful expanding company with clear opportunities for progression and development.

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Company Description

Title: Service Supervisor

Location: 1 Hardman Square, Manchester M3 3EB

Salary: £28,350

Benefits:

• 28 Days holiday including bank holidays
• Monday - Friday
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Do you have a passion for co-ordinating impeccable service? Are you supportive, organised and articulate? Do you have what it takes to drive for continuous improvement? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Service Supervisor who supports their team, enabling them to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Service Supervisor who thrives on delivering extraordinary experiences, and loves to cultivate a harmonious and collaborative team, we would love to hear from you!

Job Description

• Supervision and Training - recruit, train, and supervise catering team, including servers, chefs, and support personnel. Set clear expectations and provide ongoing feedback to maintain a high level of performance
• Quality Control - monitor food quality, presentation, and service standards to ensure they meet or exceed customer expectations. Address and resolve any issues or concerns promptly to ensure customer satisfaction
• Logistics Management - coordinate delivery, setup, and breakdown of catering equipment and supplies. Oversee the flow of events, including food service, beverage distribution, and guest interactions. Manage inventory and order supplies as needed to maintain adequate stock levels
• Customer Service - foster positive relationships with clients and guests, addressing their needs and concerns. Handle customer inquiries, requests, and special dietary requirements with professionalism and courtesy. Be curious, solicit feedback from clients to continuously improve catering services

Qualifications

• Previous experience commensurate with role
• Have a contagious passion for food and customer service
• You draw satisfaction from supervising, training, and supporting a team
• Understanding of delegation and influencing skills
• Excellent organisational abilities; high attention to detail
• Concise and effective verbal and written communication
• Ability to adapt to challenges and opportunities with a solution-oriented perspective
• Works according to the BaxterStorey core values

Additional Information

For almost 20 years, for every client, in every location (whether that’s an office, stadium, cathedral or university), we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer can have the hospitality experience they deserve.

We need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us.

Join us, and be part of the food revolution!

BaxterStorey Values:

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we’d like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.

We are proud to be an inclusive employer and welcome applications from candidates of all backgrounds. We celebrate individuality and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, abilities, gender identities, sexual orientations, races, religions, and socio-economic backgrounds.

BaxterStorey is committed to encouraging equity, diversity, and inclusion (ED&I) among our workforce and aim for our workforce to be truly representative of all sections of society, and for each employee to feel respected and able to give their best. To support our commitment to this we have set ourselves an ambition to ‘set the standard and to be recognised for having the most inclusive culture in hospitality’.

Join us and bring your unique perspective to our team.

Proud member of the Disability Confident employer scheme

Customer Service Team Leader

Hybrid – travel to Manchester office required

£30,000 - £33,000 plus bonus + benefits

40 hour per week, over 5 of 7 days. 9-hour shifts between 8am and 7pm Monday – Friday and 8.30am – 5.30pm Saturday – Sunday. Shift pattern to be determined.

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we’re part of a family including cinch and WeBuyAnyCar.com. We’re growing rapidly and are on a key digital transformation journey.

Constellation Automotive Group is the largest vertically integrated digital used car marketplace in Europe, combining the leading digital brands across the segments of consumer to business, business to business and business to consumer. We offer competitive salaries plus attractive benefits, unrivalled support to progress and flexible remote working.

We are looking for a Customer Service Team Leader to join us on a 12-month fixed term contract. As a Team Leader in the Customer Claims department, you will be responsible for managing the day-to-day activities of the team, guiding and supporting Claims Advisors to meet performance targets while ensuring exceptional customer service standards. You'll be a key player in developing your team, managing performance, and driving continuous improvements to the claims process.

Key Responsibilities


Allocate and prioritise workflow for the team, ensuring KPIs and service levels are met
Motivate, coach, and support the team daily to achieve and exceed individual and team target
Conduct regular 1-2-1s and appraisals, providing constructive feedback and identifying development needs. Address performance issues swiftly and effectively to maintain high standards
Resolve customer-related issues and complaints, ensuring a positive experience for both customers and the company
Use customer feedback to inform team improvements and implement action plans.
Provide operational feedback to the Claims Team Manager, contribute to the implementation of new processes, and be actively involved in the recruitment and selection process for new team members
Build and maintain strong relationships with internal and external stakeholders, ensuring seamless communication and improving the overall customer experience
Manage team performance and manage absence in line with company policies to ensure consistency and maintain a productive environment
Assist in training, development, and performance management to ensure your team is always performing at their best


Key Skills


Proven experience in leading and motivating a team, ideally within a claims or contact centre environment
Strong ability to coach and develop others to achieve their full potential
A track record of successfully achieving targets and managing performance
Excellent communication and interpersonal skills, with the ability to build rapport with both customers and colleagues
Ability to work under pressure and manage multiple priorities to meet deadlines.
A strong understanding of customer service principles and the ability to lead by example in delivering exceptional service


We are proud to be Level 1 Disability Confident and committed to ensuring our recruitment process is inclusive and accessible.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.

INDLP