Total 114 Manager level Customer Service job vacancies in Bolton, Lancashire, BL1 1BU

Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary



About ICare Group:

At ICare Group, we are more than just a care provider—we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Home Care (Domiciliary Care) services offer essential support to individuals in the comfort of their own homes. As an Assistant Care Manager, you will be instrumental in ensuring our clients receive exceptional care, while supporting the operational efficiency and growth of our services. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you!



Why Work with ICare Group?


£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).
Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).
Quarterly and Annual Carer Awards: Be recognised and rewarded for your commitment with our Carer Awards.
Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!
Employee Assistance Programme: Access free, practical, and impartial support for you and your family.
Mileage Allowance: We offer a mileage allowance to cover the costs of travel during your visits.
Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.
Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
Comprehensive Training: Receive fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.
Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.
Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.
Make a Real Difference: Your leadership will directly impact the quality of care provided, enhancing the lives of our clients.
Weekly or Fortnightly Pay and Pension: Enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.
Toll/Bridge/Tunnel Costs Covered: We cover costs incurred if you need to take a toll road, bridge, or tunnel route to and from your ICare place of work (terms and conditions apply).




What You Will Do:


Support Management: Assist the Registered Care Manager with the day-to-day management and coordination of the branch to ensure it operates efficiently, profitably, and delivers the highest standard of domiciliary care.
Record Keeping and Reporting: Maintain accurate records, produce reports, and investigate complaints from service users and employees.
Recruitment and Staffing: Maintain and grow the team by actively recruiting new care staff, guiding them through the recruitment process, and producing weekly staffing rotas.
Business Development: Actively seek new business opportunities and support the commercial growth of the branch.
Operational Compliance: Stay informed about up-to-date operational issues and methods. Ensure compliance with health and safety, emergency regulations, and operational policies.
Emergency Duties: Undertake out-of-office duties as necessary, including providing emergency hands-on care, undertaking on-call duties, attending social events when required, and offering emergency telephone assistance to care staff.
Liaison and Coordination: Effectively liaise with other departments, employees, key stakeholders such as commissioners and customers, and the public at large.




What We Are Looking For:


Experience in Care Management: Previous experience in a managerial or supervisory capacity in the domiciliary care sector is essential.
Qualifications: NVQ/QCF Level 3 in Health and Social Care required. Level 5 in Health and Social Care is desirable or working towards.
Leadership Skills: Proven ability to effectively lead, delegate, and mentor staff.
Communication Skills: Excellent communication skills and a compassionate, empathetic nature.
Organisational Skills: High level of organisational skills with the ability to produce staffing rotas and manage multiple responsibilities.
Flexibility: Ability to work flexibly, including extended hours where necessary, and provide hands-on care during staff shortages.
Driving License: A valid driving license and access to a vehicle are required.
Work Related Car Insurance: Hold or willing to obtain work related car insurance.




Ready to Make a Difference?

If you are passionate about leading a team and making a positive impact in the domiciliary care sector, ICare Group offers a supportive and rewarding environment to grow your career. Apply now by visiting our careers page at careers.icaregroup.co.uk. Join us at ICare Group and help us make a difference in the lives of our clients!



Equal Opportunities:

ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic.

If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion.

Job title: Group Tax Manager

Location: Bolton (Hybrid)

Salary: up to £75,000 per annum

Hours: 9-5 Monday-Friday

UK applicants only. This role does not offer sponsorship.

Job Purpose: The Group Tax Manager is responsible for overseeing and managing the tax strategy, compliance, reporting, and planning for the group. This role ensures the business adheres to relevant tax laws while optimizing its tax position in alignment with business objectives.

Key Responsibilities:

Tax Compliance & Reporting:

Oversee and manage the preparation, filing, and submission of tax returns for the group, including corporate income tax, VAT, and other applicable taxes.
Ensure timely and accurate tax reporting, including VAT compliance, tax provisions, and tax disclosures for financial statements.
Review and ensure proper tax documentation and record-keeping for VAT and other taxes in compliance with local, regional, and international tax laws.
Collaborate with external tax advisors and auditors to ensure accurate reporting and resolve any issues related to tax filings.
VAT Management:

Oversee the group's VAT compliance and reporting processes ensuring adherence to local VAT laws, rates, and compliance timelines.
Provide strategic guidance on VAT matters including recovery opportunities, intercompany VAT flows, and Capital Goods Scheme.
Work closely with finance and operations teams to optimize VAT positions, particularly focusing on VAT recovery and ensuring that VAT liabilities are minimized.
Ensure that VAT treatments of goods and services are correctly applied, considering applicable exemptions, reduced rates, and special schemes.
Advise the business on VAT issues arising from any potential cross-border transactions, supply chains and customs duties.
Corporate Tax Strategy & Planning:

Develop and implement tax planning strategies to minimize the group’s tax exposure while ensuring compliance with all applicable corporate tax laws.
Lead the group’s tax forecasting, budgeting, and tax provision processes, providing insights on expected tax liabilities and opportunities for tax savings.
Transfer Pricing:

Oversee the group’s transfer pricing policy and documentation, ensuring compliance with local and international regulations.
Coordinate the preparation of transfer pricing documentation, including reports, intercompany agreements, and benchmarking studies.
Tax Risk Management:

Identify and manage tax risks across the group, including VAT, income tax, customs duties, and other tax types.
Lead and manage tax audits, disputes, and negotiations with tax authorities, including VAT audits and VAT-related inquiries.
Stay updated on changes in tax legislation (including VAT and other indirect taxes) and assess their potential impact on the organization, advising on necessary adjustments.
Stakeholder Management & External Relations:
Act as a trusted advisor to senior management on a wide range of tax issues, including corporate tax, VAT, customs duties, and employee taxes.
Develop and maintain a strong internal network with key stakeholders in finance, legal, and operations to ensure the tax function supports business objectives.
Support the business in evaluating and managing the tax implications of new business initiatives, contracts, and projects.
Collaborate with external tax advisors, legal counsel, and auditors to manage complex tax issues, including VAT planning, compliance, and audits.
Represent the company in dealings with tax authorities, ensuring compliance and managing any disputes or audits.
Required Skills and Qualifications:

Education: Bachelor’s degree in Accounting, Finance, or Law; ACA, ACCA, CTA, or equivalent tax qualification is highly preferred.
Experience: At least 5-7 years of experience in a tax role, with a strong background in VAT and corporate tax.
Technical Expertise: In-depth knowledge of VAT laws, corporate tax regulations, transfer pricing, and indirect tax compliance.
Project Management: Ability to manage multiple priorities and complex tax issues in a fast-paced environment.
Analytical Skills: Strong analytical and problem-solving abilities, with the capacity to interpret complex tax legislation and provide actionable advice to the business.
Other: Proven ability to prioritise and manage workload to deliver results to key deadlines. Drive to continually review and improve processes
Desirable Attributes:

Proven ability to work under pressure and handle complex tax matters.
Experience in the tax implications of mergers, acquisitions, and reorganizations.
Experience with VAT-related systems and ERP platforms (e.g., SAP, Oracle) to streamline VAT compliance and reporting.
Experience with international tax matters
Strong communication skills, with the ability to explain complex tax concepts to non-tax stakeholders in an accessible and practical way.
Standard responsibilities:

Benefits

Your health and wellbeing are important to us, so you’ll get an exceptional reward package including:

Life Assurance
Pension scheme with options to increase your contributions
“Your Wellbeing Matters” – access to a wide range of first-class mental health support services and physical health checks
Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support.
And a market-leading benefit offering through our Flexible Benefits Platform, Vista, enables you to choose the package that’s right for you, including:

Electric Car Purchase Scheme
Critical illness cover
And that’s not all, we place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you’ll wake every day in the knowledge that your role will have a significant positive impact on the lives of others.

Team Leader - Underwriting Support

Based in Fulwood, Preston

£29,000 per year

Monday-Friday and fully onsite

Due to continued business growth, we are looking for a customer focused, and results driven Team Leader to join our invaluable underwriting team within more2life.

This role involves managing the underwriting team who are responsible for underwriting property valuations and new applications to offer stage. As part of this role, you will be expected to ensure that all processes, policies and criteria are adhered to and that all 3rd parties receive an exceptional level of customer service at all times.

Production of MI reporting and on-going mentoring/development of the team also form part of this role. We are looking for someone to join and embrace our dynamic working environment and lead by example.

Team Leader Main duties:

• To lead a team of underwriters and underwriting support colleagues.

• Ensure that service levels are achieved on a consistent basis.

• Ensure that clearly defined processes and controls are documented and followed for all of the teams' activities.

• Continuous process improvement, searching for ways to increase the efficiency and quality of all processes and procedures.

• Support the personal performance and career development of all staff.

• Meet and exceed all team targets whilst supporting the wider targets for the business.

• To liaise with solicitors, valuers, brokers and customers to secure documentation required to make responsible lending decisions.

• To keep fully up to date and conversant with lending criteria, products and special schemes.

• To develop and maintain business relationships with key partners.

• To underwrite new business in line with more2life policies.

Skills and experience we look for in a Team Leader:

• Experience of managing or leading a team within a call centre or office environment

• Committed to quality; highly compliant.

• Attention to detail.

• Proactive and confident.

• Highly motivated, accurate, methodical and able to prioritise effectively.

• Outstanding written and verbal communication skills.

• Excellent interpersonal skills.

• Strong sense of responsibility and urgency to deliver results.

• Flexible, approachable and have a positive attitude.

• We seek experience of working in a fast-paced working environment where accuracy is essential. Previous experience of mortgage processing or a similar environment is highly advantageous.

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive. To do that, we're mindful of staying true to the values that make us who we are, and proud of what we do.

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

23 days holiday plus bank holidays

Annual well being day

1 charity day per year

Tier 1 pension (5% employee and 8% employer)

Simply Health

Life Assurance

Procurement Manager, Permanent, Full Time 37.5 hours per week.

The North West Ambulance Service NHS Trust (NWAS) is one of the largest ambulance services in the country providing 999 emergency response, non-emergency patient transport services, 111 services and emergency planning and resilience for seven million people across 5400 square miles.

The North West Ambulance Service NHS Trust is looking to recruit a Procurement Manager to join the existing procurement team; we are looking to recruit a pro-active, self-motivated and ambitious individual to join our team.

You will act as a lead expert in all aspects of procurement and supply, providing professional advice to internal and external customers to the Trust. You will play a key role in the effective delivery of a portfolio of projects across a wide range of categories both clinical and non-clinical, including Find a Tender requirements and following best practice tools and techniques to achieve contract compliance, cost reductions and savings whilst ensuring continuous improvement in quality.

You should be CIPS qualifiedor working towards the qualification, will have at least 3 years procurement experience, have a good understanding of current procurement guidance and legislation (including Public Procurement Regulations).

A positive, proactive and committed approach is essential, together with the ability to analyse, innovate, motivate and manage a busy and changing workload against tight deadlines.

You should have excellent interpersonal and communication skills including the ability to deliver high quality documentation.It is expected that you will have effective team leadership skills and will be a natural team player as the role will may require some supervision of operational procurement staff.

You must have strong IT skills including MS Office and e-Procurement systemsparticularly as we look to continually optimise e-procurement systems across the Trust.



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

The role requires working from Ladybridge Hall, Bolton and Home location with flexibility to meet the demands of the role and department. This policy is flexible and will be discussed in detail at interview stage.

Please refer to the Job Description and Person Specification for more information, for an informal chat regarding the position, contactLinda Sutcliffe on 01204 498400 or 07812304703.

“NWAS is an inclusive employer and welcomes applications from all underrepresented groups to ensure our workforces reflects the diversity of the communities we serve”

The key dates for the stages of recruitment are:

Advert closes – 25 November 2024

Situational Judgement Tool issued w/c 2 December 2024

Simulation Assessment Centre (if required) w/c 16 December 2024

Professional Discussion w/c 16 December 2024


This advert closes on Monday 25 Nov 2024

Please download a copy of the job description for full details. Recruitment selection processes are based on competence (see Person specification) and values. CWP recruits people that can demonstrate the Trusts Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking aValues Based Interview/Assessment,which explores not only what you do but how and why you do it. Before applying, we encourage you to review the Trusts Values and Behaviours which are the 6 Cs Communication, Competence, Courage, Care, Compassion and Commitment. The supporting information section in your application should therefore reflect your understanding of the Trusts Values and associated behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour. An applicant guide to help and support you through your recruitment journey can be accessed at the bottom of this page. Further help and support for completing your application can be accessed via our website https://www.cwp.nhs.uk/completing-application-guidance. If you need any further guidance to help you complete your application, contact our recruitment team via email cwp.recruitment@nhs.net or by calling 01244 393100. If you have a disability that meets the definition set out in the Equality Act 2010, and you can show that you meet the essential criteria described in the person specification for an available position, please answer YES to the question: Do you wish to be considered under the Guaranteed Interview Scheme? Please inform the team if you have any special support needs to be considered as part of the interview and selection processes. CWP is proud to be an accredited Veteran Aware organisation helping to provide and share best practice in NHS care for our armed forces community. As a veteran aware organisation, CWP is committed to delivering on the principles of the Armed Force Covenant and has a Silver award with the MOD Defence Employer Recognition Scheme (DERS). The trust offers a Guaranteed Interview Scheme to any armed forces community applicants who meet the essential criteria for the post and encourages applications from armed forces reservists or cadet force adult volunteers. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment.You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. New entrants to the NHS will commence on the minimum of the scale stated above. Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date. If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100. Good luck with your application. We hope to welcome you to Team CWP very soon.

Head of IT Service Management Preston(Warton)Hybrid working £75k-£85k+ Excellent Benefits

My client are a multinational aerospace, defence and information security company.

What you'll be doing:

• Define and implement a comprehensive IT service management strategy aligned with business goals
• Lead and manage a team of service management professionals, including service desk, incident, problem, service design, and transition specialists
• Oversee service operations, ensuring efficient incident and problem resolution, high service availability, and user satisfaction
• Select, implement, and manage IT service management tools to optimise processes and workflows
• Drive continuous improvement initiatives to enhance the maturity and effectiveness of service management practices
• Establish and maintain service level agreements (SLAs) with internal and external stakeholders
• Provide expert guidance and recommendations on service management best practices to product teams as they design, build, and implement new or updated products to the IT environment

Your skills and experiences:

• Proven experience in IT service management, ideally with a recognised certification (ITIL, ITSM, SIAM)
• Knowledge of industry best practices and emerging technologies in IT service management
• Strategic thinking: Aligning IT service management with business goals
• Leadership: Building and motivating a high-performing service management team
• IT Service Management (ITSM) and Service Integration and Management (SIAM) knowledge
• Deep understanding of frameworks like ITIL and ITSM best practices
• IT and business stakeholders engagement and management

For an immediate interview please send your cv to Peter Bibby on the email address below...

This is a short-term opportunity to join an award-winning team working across the NHS and blue light services. The successful individual must be able to commence work by mid-December 2024.

We are looking for an enthusiastic, experienced and committed professional with excellent communication skills to help us improve relationships with underrepresented communities. The role will specifically help to increase feedback from diverse communities on their experience of using ambulance servicesas well as increasing our awareness and understanding of cultural issues and potential barriers.

We provide 24/7 urgent and emergency care for people across the North West as well as the NHS 111 service and patient transport. You will be joining a friendly and busy team atthe North West Ambulance Service NHS Trust, based at our Ladybridge headquarters in Bolton. We benefit from a hybrid working arrangement, working both in the office and at home. This is a band 7 role, working 37.5 hours a week, currently funded until 31stMarch 2025.



Working with the Head of Communications and Engagement and the Patient Engagement Team you will be responsible for co-ordinating our approach to our accessibility, equality, diversity and inclusion priorities and improving the experience of care and services for patients and service users.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

To ensure that we invest in developing a nurturing, positive and thriving culture, it is important to us to recruit leaders who demonstrate the right behaviours. As part of this recruitment process, if you are successfully shortlisted you will be invited to take part in a Be Think Do assessment. This may include completion of a psychometric assessment and/or completion of group and individual activities, followed by an interview (this will be confirmed if you are shortlisted).



The closing date for this position is 20th November 2024 (may be earlier depending on interest).



Interviews and associated recruitment activities for this position will be held the week commencing 25thNovember 2024.




This advert closes on Wednesday 20 Nov 2024

Head of Finance

Local Authority Blackburn

Monday to Friday 09:00-17:00

3 Days required in the office (2 Days Remote)

Salary Negotiable - (£500-£700pd) Dependent on Experience

Job Purpose

You will take responsibility for our finance teams and performance monitoring team developing the plans necessary to deliver excellent services to our residents. You will have the opportunity to influence the direction of the services and support our staff to make the continuous improvements needed to enable our services to flourish.

The successful applicant will play a vital role in supporting the development of our social care and public health services, offering inspiring leadership to our teams and influencing the strategic direction of our services linked to regulatory and business plan requirements. We are on an improvement journey and have brought together a range of services including for example commissioning, finance and performance, which with your expertise, will support the Directorate to operate within budgets and evidence compliance with a range of regulated activities.

Main responsibilities

• Collaborate with internal and external partners to design and deliver integrated services, ensuring efficient budget use.
• Develop and improve financial, performance, and business systems for managing contracts, focusing on outcomes and quality.
• Ensure commissioned services are high-quality, cost-effective, and people-centered with ongoing quality assurance.
• Lead Adult Social Care Finance, Performance, Direct Payments, and Complex Care teams to drive service improvements and align with public health strategies.
• Ensure compliance with Local Authority systems, including risk management, performance monitoring, and workforce planning.
• Manage multiple Council budgets and funding streams effectively.
• Represent the council in key meetings and with health sector partners to ensure collaborative service delivery.
• Drive innovation and continuous improvement to achieve positive outcomes for citizens.
• Provide leadership, fostering employee development, wellbeing, and proactive health management.
• Provide timely information to stakeholders to monitor performance and progress towards strategic goals.

Requirements for the role

• Must be able to attend the office 3 days per week (Flexibility on the days)
• Must be a Qualified Accountant (ACA, ACCA, CIPFA)
• Must have significant experience within Adult Social care at a Senior Level
• Or similar significant NHS experience

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

If this role is of interest, please just respond to this advert with an up to date copy of your CV or call Jake on 01772 208969

Job Description

Service Care Solutions has a new and exciting opportunity which has become available working as a Children's Home Deputy Manager in the South Ribble area of Preston.

The company are currently looking for someone who is happy to work 37 hours per week.

Are you ready to take the next step in your career within children's residential services? We're looking for a dedicated and compassionate Deputy Manager to join our team in South Ribble! This is a unique developmental role designed for a motivated leader who's eager to step into a Registered Manager position.

Position Overview:
As Deputy Manager, you'll play a vital role in ensuring exceptional care and support for young people, creating a safe, nurturing environment where they can thrive. You'll work closely with the Registered Manager, gaining hands-on experience and developing the leadership skills needed to ultimately take on the Registered Manager role.

Key Requirements:

• Level 4 Diploma in Residential Childcare or an equivalent qualification (completed or nearing completion).
• Strong desire to pursue and complete the Level 5 Diploma.
• Proven experience within children's residential care settings.
• Leadership skills with a passion for mentoring and developing a team.

Salary & Benefits:

• £35,000 - £40,000 per annum, depending on experience.
• Ongoing support and training for career development.
• Opportunity to lead a team and make a lasting impact in the lives of young people.

This role is perfect for an experienced and ambitious professional who's ready to advance their career in a supportive environment. If you're passionate about making a difference and ready to grow into a Registered Manager position, we want to hear from you!

APPLY NOW - Send your CV to John… John.deane@servicecare.org.uk

Why Service Care Solutions?

• A Dedicated consultant specific to your area of work with up to date knowledge on markets and new positions.
• We operate nationwide working with both public and private domains.
• All Compliance paid for including DBS and Social Work registration.
• We operate 3 payrolls per week
• Bring your Job to us bonus of £250
• Refer a friend Bonus of £250

Grade H £37,035 - £40,476 per annum plus essential car user allowance.

Contract: Full time 6 months fixed term contract.

Role specifics Full, current and valid driving licence and a vehicle with a current valid MOT certificate. Level 3 qualification in management or equivalent. Enhanced DBS check required.

The Role

Alongside other Service Managers, you’ll be managing and supporting the Home Support Reablement team to provide a boroughwide, short-term service that supports people to regain lost skills, and learn new skills; adapting to the challenges that living independently can present. You will work with the management team to help regain the “good” CQC rating; liaising with teams across Bolton Council and FT (NHS) to do so.

You will be office based, however you will need to travel across the borough depending on service need.

About You

With experience of working in a care, home support or reablement service, and excellent communication skills, you’ll support and manage a staff team of coordinators, resource planners and support workers. You’ll need well-developed networking skills to build relationships with other service managers, in order to improve service delivery. You’ll be computer literate and able to use a variety of applications across the service. You will hold a full driving licence, and access to a vehicle to use for work purposes. You will have a Level 3 Qualification in management, or equivalent.

About Us

This is your opportunity to join us at an exciting time as we have strong ambitions for the borough.

Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents.

As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services.

Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too.

Ready to apply? Then please click Apply and explain how you meet the points on the person specification.

Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply.

We are committed to safeguarding and promoting the welfare of vulnerable adults and young people and expect all staff and volunteers to share this commitment. An Enhanced DBS with check of relevant barred list is therefore required for this post.

This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification.

This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or ‘unbroken’ service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information.

For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact recruitment@bolton.gov.uk

Job Description
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Top Tips
Our Values & Behaviours

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Location: Preston

Since 1989, we've supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation's most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we're now looking for Registered Care Managers who are as passionate about what they do as we are to join our team.

Working for Helping Hands is like owning your own Domiciliary Care company but with the support of a nationally recognised and well-respected brand. As a Registered Care Manager you will have the flexibility to make decisions that put the quality of life of your customers and Carers first

Main Responsibilities

• Day-to-day management of the branch to ensure that it is efficient, profitable and provides the highest standard of care to all customers.
• Holding the CQC/CIW registration for the branch and ensure that it operates within CQC/CIW guidelines.
• Maintain and grow carer numbers by actively recruiting new team members and guiding them through the recruitment process.
• Actively seek new business opportunities and support the commercial growth of the branch.
• Regularly review the operation of the branch to ensure that all customer needs are met.
• Ensure that all policies and procedures are communicated and implemented effectively within the branch.
• Support branch staff and carers with their training and development.

About You

To be successful in this role you'll need to have a level 5 NVQ in Management in care or be willing to work towards achieving this. Additionally, you'll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at management level. You'll also need to have a full UK driving licence and access to your own vehicle.

Benefits

• Career progression opportunities
• 23 days annual leave, rising to 25 after 2 years of service
• Blue Light Card offering discounts from business and services
• Access to our employee assistance programme
• Support to complete nationally recognised qualifications
• Refer a friend scheme
• Bonus scheme
• Annual salary review

Helping Hands is committed to promoting a diverse and inclusive workforce as we believe this develops a comfortable working environment for all our staff. All applications will be treated fairly in line with our Equality and Diversity Policy.

Job Title: Catering Unit Manager
Location: Preston
Job Description:
Service Care Solutions is recruiting for a Catering Unit Manager on behalf of a police force in Lancashire. The role involves overseeing the daily operations of the catering unit, including meal preparation, stock management, and ensuring compliance with food hygiene regulations. The Catering Unit Manager will also be responsible for planning seasonal menus, managing staff, and ensuring high standards of cleanliness.
Key Responsibilities:

• Oversee the catering function within the facility
• Plan and design seasonal menus in conjunction with the Catering Services Manager
• Manage stock ordering, food preparation, and batch cooking
• Ensure compliance with food hygiene regulations and maintain cleanliness in the kitchen
• Supervise Food Service Assistants
• Handle cash and maintain records of food purchases and sales
• Promote the catering facility and participate in training as required

Requirements:

• Food Hygiene and Safety qualification (Level 2)
• Experience working in a busy kitchen environment
• Knowledge of food hygiene and health and safety legislation
• Experience designing and preparing food menus to meet quality, nutrition, and cost
• Excellent communication skills and the ability to work in a fast-paced environment

To apply or for more information, contact:
Lewis Ashcroft
Email: Lewis.Ashcroft@servicecare.org.uk or call 01772 208962.

Service Manager - Bolton

Salary - Up to £45,000 Basic + Bonus

Days - Monday - Friday, 8:30am - 5pm

Ref - OC19034

We have a new job vacancy available for a Service Manager / Aftersales Manager in Bolton. This role suits a confident, driven and proven Service Manager, who is looking for a long-term career filled with progression opportunities and fantastic earning potential. My client is one of the UK's leading main dealer groups and they're rapidly growing, making it the perfect time to join. If you're a Service / Aftersales manager currently on the lookout, then apply now!

Service Manager Benefits:

• Excellent Bonus opportunities
• Career progression and development opportunities
• Employee Discounts
• Company Pension

Service Manager Role:

• You will be managing a Service department with a team of experienced Vehicle Technicians, Service Advisors, Administration, Parts department and drivers.
• Smooth and efficient running of the service department
• Controlling spend and overseeing department budgets
• Drive customer service
• Monitoring KPIs
• Driving the team, support and training
  

Service Manager Requirements:

• Must have atleast 2+ years experience as a Service / Aftersales Manager
• Strong Management & Interpesonal skills
• Full UK driving license

Octane Recruitment

Consultant - Al-amin Abiru

INDAS

Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.

What skills and experience we're looking for

Who we’re looking for

We’re looking for a talented individual to help foster a caring and supportive learning environment for our young people. Your experience of pastoral care will place our learners’ welfare at the heart of the school.

The successful candidate will be a committed team player with excellent organisational and technical skills. You will have the ability to problem solve and provide excellent customer service to our community.

You will have:

• Level 3 qualification (NVQ Level 3 or A Level).
• Proven track record of securing a successful and positive culture.
• Experience of leading behaviour.
• Up to date knowledge in behaviour management including national policy, behaviour management strategies, inspection findings and statutory requirements.
• The ability to embrace, adopt and put in to practice the Trust’s approach to behaviour management.

What the school offers its staff

Highfield Leadership Academy is a state-of-the-art secondary school for 11 to 16 year olds in Blackpool. We joined Star Academies in 2016 and, like all Star schools, we have a leadership specialism.

We are a rapidly improving school with high ambitions and expectations for all of our pupils. We provide a knowledge-based academic curriculum alongside a rich and diverse leadership programme that grows character and inspires charitable and social action. Our pursuit of educational excellence is based upon our fundamental belief that every pupil has the capacity to become a successful and inspirational leader.

Commitment to safeguarding

Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Bonus: £2500 based on Ofsted rating of Outstanding for each home.
Annual Leave: 36 days annual leave (Inc bank holidays)
Additional Benefits:
• A deputy manager who works the same hours and shares on call responsibility
• Pension
• Statutory sick and maternity pay
• Food Provided
• Long Service Awards
• Christmas bonus / Christmas meal
• Full autonomy of staffing
• Full autonomy of referrals

About our service:
Outbound Care is a family run business, we have predominantly based in the North-West, but due to continued success are now expanding into the North-East as we have proven track record with Ofsted of “Outstanding” and “Good” gradings.
We are seeking to appoint a manager to oversee this home which is registered with Ofsted.

The home is for two young children, which is fun, vibrant and comprises of a passionate driven staff team.

We are ideally looking for home manager who have held registration with Ofsted and have a proven track record of effectively running a children’s home. Although we will consider candidates with experience of deputising children’s homes looking to make the next step in their residential childcare career.


If you feel this could be a new start for yourself, message or email me at hr@outboundcare.co.uk

JOB PURPOSE AND ROLE
To deliver the maximum quality of care in our Children’s Homes, within Outbound Care’s model of an integrated therapeutic approach. To ensure that a therapeutic / Nurturing environment is developed in accordance with the Company’s core values. To ensure efficient and effective service delivery with a view to supporting the positive development of the staff, service and organisation and improved outcomes for every young person. To ensure the management of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and attains consistently ‘good’ and ‘outstanding’ Ofsted gradings.

Key Duties and Responsibilities

• Actively safeguard and promote the welfare of the children and young people in our care.
• Promote a safe, structured and nurturing environment and address any unsafe practices, conditions or concerns.
• Maintain high standards of childcare and be flexible in adapting to meet young people’s needs.
• Ensure all staff practice is in line with care and placement plans, taking into account the views of the young person.
• Ensure that young people’s needs, development and progress are assessed and recorded.
• Ensure that the young people are encouraged and supported to make decisions about their lives and influence the way the home is run.
• Take responsibility for the implementation, monitoring and review of the practices and systems in the home.
• Oversee the overall running of the home and ensure that it complies with and exceeds Ofsted standards.
• Ensure the operation of the home meets and exceeds the requirements of the Quality Standards for Children’s Homes and adheres to the company’s policies and procedures.
• Ensure adequate staffing levels and allocate duties consistent with conditions of employment.
• Induct, supervise and appraise staff within an agreed framework, and ensure regular staff meetings occur.
• Develop the skills and potential of the staff team, including identifying relevant training needs.
• Assist with the recruitment, selection and appointment of care staff in line with safer recruitment guidelines.
• Be aware of health and safety regulations and be responsible for their enforcement within the home.
• Develop and maintain professional working relationships with local authorities, external agencies, children and families.
• Work in line with the ‘Statement of Purpose’ of the service, and input into the strategic planning for the development of the home.
• Always promote anti-discriminatory practice at all times.
• To adhere to budgets and apply control over all financial matters pertaining to the operation of the home.

Other Requirements
• Undertake all relevant training as and when required.
• To act as on call manager and when rostered for the home.
• Cover shifts in an emergency when no staff are available.

General Statement
The above duties and responsibilities do not include or define all tasks that may be required by the post holder. The Company reserves the right to vary duties and responsibilities at any time providing they do not change the general character of the duties or the level of responsibility entailed.

Equal Opportunities
The company supports Equal Opportunities in employment and opposes all forms of unlawful discrimination on grounds such as colour, race, nationality, ethnic or national origin, sex, marital status, disability, sexual orientation, religion or belief and age.