Total 2,260 customer service job vacancies in nsw sydney western sydney nepean

CSBP Fertilisers | Kwinana, WA


Closing date: 30/11/



JOB REF: FER

Fast paced customer facing position where you will play an important role within our business
Great opportunity for experienced individuals who enjoy working with others
Fixed term, full time role based in Kwinana

CSBP Fertilisers - We are here for better growth
At CSBP Fertilisers, we strive to create a sustainable environment that encourages better growth for our people, growers, and communities.
Agriculture has come a long way, over 120 years, and CSBP Fertilisers have been there every step of the way. As industry leaders in soil nutrition, we proactively invest in cutting-edge research, technology, and digital solutions to promote sustainable nutrient management practices, ensuring safer and more sustainable food production while supporting growers and local communities.
CSBP Fertilisers is proud to be a

... Click here to view more detail / apply for Customer Service Officer

PERSOLKELLY are in partnership with our client based in Prestons & Smithfield looking for an experienced Customer Service Specialist.
Due to expansion, the team are now looking for an experienced Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Specialist role is primarily responsible to provide support in the sales and marketing functions of the company, to ensure that customers' needs are met in a timely, efficient, and effective manner. In this role you will need to be driven, accountable and advocating for our customers are essential. We pride ourselves on the service we offer our clientele and are looking to expand and strengthen our team.
Your responsibilities include but aren't limited to:

Providing phone-based customer support calls per day)
Data
... Click here to view more detail / apply for Customer Service Officer

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.    As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. 
Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales? largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.
Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.
We?re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel




... Click here to view more detail / apply for Customer Service Officer

$60k - $65k per year Super and bonus


Permanent fully office-based role


Social?events - including fortnightly team BBQ?s


Alexandria location close to public transport
WOW Recruitment are proud to be an exclusive recruitment partner for this international business providing?skylights and roof windows to Australia for over 30 years. Due to continued growth, they now require an additional Customer Service Officer, who will be responsible in assisting customers with general queries. 
 
Main duties/Responsibilities:


Attend to general enquiries received by way of phone, email & mail. Recommend combinations and feasibility of products to the individual situations and assist customer with placing the correct order.


Handle enquiries from end users and advise benefits of the company?s products and assist with any relevant enquiries. Receive requests for measure & quotes and service calls and
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Your new company
Join a recognised leader in the sporting equipment industry.
Your new role Join the team as a Customer Service Representative, where you'll engage with customers across various channels to resolve issues efficiently, aiming for first-call resolution.

Actively listen to customer enquiries, demonstrate empathy, and ensure their needs are met.
Manage customer orders, adjust to specific ordering processes, and ensure accurate freight charges.
Stay updated on product features and promotions, upsell products, and communicate with the Demand Planner on stock issues.
Organise warranty item returns, liaise with the Production Manager, process credit notes, and rectify consignment errors.
Work with Customer Service reps, Sales, Accounts, Warehouse, and offshore factories to ensure smooth operations.

What you'll need to succeed

Excellent communication skills
Proven performance in internal sales/customer service
Ability to follow processes and procedures
Competent computer skills in Excel and Word with a high level of accuracy
Ability to work in a team environment
SAP experience desirable
Previous experience in the sporting industry is desirable

What you'll get in return

65-70k + super
Company-wide bonuses (depending on company performance)
Full training provided
Onsite parking
Supportive and fun environment

What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to kristina.neves@hays.com.au If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Please click here to apply.

Temporary to Permanent Opportunity for the Right Candidate
South Granville Location with Onsite Parking




About Our Client

Our client is a distinguished Australian manufacturer and distributor specialising in fire safety, access solutions, and safe storage products, proudly serving customers throughout Australia and New Zealand. With a commitment to quality and innovation, they have established a strong reputation in the industry. Their head office, conveniently located in South Granville, Western Sydney, serves as the hub for a dedicated team focused on delivering exceptional service and support.



Job Description

The key responsibilities of the Customer Care Representative position include: Managing Customer Inquiries: Handle phone calls, emails, and trade counter inquiries with professionalism and friendliness.
Understanding Customer Needs: Engage with customers to identify their requirements and recommend suitable products or solutions.
Collaboration: Work


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We currently have a number of amazing opportunities for Customer Service Specialists to join our Records Management Team in Bankwest Retail Lending Operations team. Please note due to the requirement to process physical documentation, this is an office-based role in Perth CBD.
Do work that matters
The Chief Operations Office (COO) supports the CBA Group in achieving business imperatives through the delivery of effective, efficient and continually improving operational processes. Core to the functions of the COO is a focus on customer. Every process that we execute has a significant impact on customer experience. The COO includes Retail Operations, Business & Institutional Operations, Market Operations and Financial Crime Operations.   
See yourself in our Team
The Bankwest Retail Lending Operations team (under Retail Operations) is dedicated to running, improving and transforming the processes that deliver products, services and productivity benefits to the Bankwest retail customers. Together, ... Click here to view more detail / apply for Customer Service Specialist

It is a very exciting time to join an expanding team with new positions available. We are looking for an experienced leader that is motivated, enthusiastic, and has a passion for health, fitness, and leisure to join this growing team and to contribute to the new offerings to the community of Wagga Wagga!
This position is responsible for providing efficient and effective financial administration and customer service for Council?s fitness and leisure facilities.
Have you thought about a career in Wagga Wagga at Wagga City Council? Click here:

Working with Wagga Wagga City Council - Why work in Wagga?

We offer:

Permanent full time, thirty-eight (38) hours per week.
Commencing salary of $2, gross per fortnight with the opportunity to progress to $3, gross per fortnight plus superannuation (11.5%).
Generous leave entitlements including four (4) weeks annual leave.
Access
... Click here to view more detail / apply for Oasis Customer Service Team Leader

06th November,
About us Lawrence & Hanson is Australias most recognised electrical wholesaler. Our heritage is strong. Since we have been supplying electrical products to customers across multiple market sectors, including residential, commercial and industrial. We have a national network of over 150 branches providing quality products, backed by expert advice, technical & logistical support, and e-commerce solutions. We are part of Sonepar, a family owned business and the global leaders in electrical wholesaling. About the role Be a proud member of our team, support our customers by building value and getting it done.    What you would do in this role

Serve customers on the counter, answer phones and email enquiries
Prepare timely quotes for customers
Develop relationships with customers & suppliers
Be a product knowledge expert to help customers find products they need well train you on products
Collaboratively work

... Click here to view more detail / apply for Customer Service & Sales ? Tighes Hill

WHY join Schindler?
At Schindler, we are  all about our culture ! We focus on  supporting our employees  to meet their full potential through careful selection and  constant development  to make them a leader in their area. You will have the opportunity to  grow and develop both personally and professionally  whilst working with a great bunch of people. We offer job stability to our employees as we focus on  promoting from within  and foresee a growth trajectory of our business in the coming years.
About the role:
An opportunity has arisen for a Customer Service Representative, with  a genuine enthusiasm for excellence in customer service  to join our organisation based in our National Call Centre in  Mascot . Reporting to a  supporting and experienced  Customer Service Manager, the primary function of this role is to receive service requests from customers and to dispatch these requests to
... Click here to view more detail / apply for Customer Service Representative ? HO Sydney

Do Work That Matters. CommBank's Chief Operations Office (COO) is looking for a Customer Service Specialist to join our Dispute Operations business. Our COO business keeps the Bank running and powers our customer obsession. We process and execute the majority of processes across the Bank supporting the Retail, Business, CommSec and Institutional businesses with banking, lending and markets operations. COO also runs regulatory operations and Group regulatory projects.
Disputes Operations is responsible for assisting CBA and Bankwest customers with the investigation and processing of disputed transactions raised on Credit Cards, Linked Scheme Debit Cards and Travel Money Cards as well as in relation to transactions via EFTPOS, ATM?s, IDM?s and Bpay.
The Role.
As a Customer Service Specialist within the Disputes Operations Team, you will manage and resolve transaction disputes raised by customers across Bankwest and CBA across multiple card products including Credit Cards, Debit Cards, Travel ... Click here to view more detail / apply for Customer Service Specialist ? Dispute Operations

MAYDAY Recruitment is excited to work with one of Australia's largest healthcare companies looking for  Customer Service/Call centre officers  for a permanent role in North Ryde. 
No previous experience required!
This role offers a great opportunity for candidates to kick start their career and gain invaluable experience within a corporate setting.
In this role, you will be taking a high volume of inbound calls and providing strong customer service to patients, doctors and other stakeholders. 
What?s in it for you:

Gain invaluable experience within a call centre environment.
Permanent role, with opportunity to grow and develop with the company
No shift work! Work Monday - Friday 08:30am - 5pm.
Full time in the office in North Ryde (close to Macquarie Park Station, no onsite parking available)
Work for a leading healthcare company with great company culture.
Onsite training provided to set you up
... Click here to view more detail / apply for Customer Service Officer ? Multiple Opportunities

Developing and reviewing policies, programs and procedures concerning customer
relations and goods and services provided

Control resources and utilise assets to achieve qualitative and quantitative targets

The CSM supervises the reception staff to ensure that all patient interactions, both in-
person and over the phone, are handled professionally and compassionately.

Collaborate with clinical staff to streamline patient check-in, appointment scheduling,
and follow-up processes, ensuring minimal wait times and a smooth patient journey.

Organize and deliver ongoing training programs for receptionists and administrative
staff to enhance their communication skills, empathy, and overall service delivery.

Regularly assess staff performance, providing constructive feedback and support to
ensure high standards of customer service are consistently met.

Act as a liaison between administrative, clinical, and management teams to ensure
smooth operations and consistent messaging across the practice.

Develop and manage patient satisfaction surveys to gather insights and implement
service enhancements based on patient feedback.

Identify and implement process improvements to enhance the efficiency and
effectiveness of patient service operations.

Generate regular reports on patient satisfaction, service quality, and staff
performance for the management team, highlighting areas of success and those
requiring attention.

Administration & Customer Service Officer
Programmed have an opportunity with one of our national clients are for an Administration & Customer Service Officer in the Coffs Harbour area.
About the role:

Working with an industry leader in steel and roofing manufacturer
Award pay and conditions with excellent incentives
Opportunity for growth
Scope to develop your skill set in an ever-changing admin environment

Essential Skills / Experience for this position:

Demonstrated administration experience and knowledge
A strong commitment to excellence in customer service
Demonstrated experience with telephone orders and customer enquiries
Previous data entry experience
An exceptional eye for detail
Previous Word, Excel and Outlook experience
Willingness to learn systems and procedures
Current Drivers Licence
Current references
Available to start ASAP
Willingness to under a pre-employment medical, alcohol and urine
... Click here to view more detail / apply for Customer Service Representative