Total 2,235 customer service job vacancies in nsw sydney western sydney nepean

Customer Service Manager


$90,000- $110,000 Super | Chatswood NSW (Close to train station & Parking onsite)
Great leadership opportunity - lead a high performing and collaborative customer service team
Ongoing career and development opportunities


Join this fast growing & now market leading FMCG and ensure superior customer service is delivered by managing the Customer Service Team!



The Benefits


Social Team with great culture who work together in a collaborative office environment
Strong focus on wellness including complimentary Gym Membership
Social Team with great culture who work together in a collaborative office environment
Long-term career prospects and training on offer
Great opportunities for progression into different departments within the organisation
Great exposure for your CV to work with this leading FMCG business
Onsite Parking and close


... Click here to view more detail / apply for Customer Service Manager

Your New Company:
This is your unique opportunity to join a multinational FMCG brand in the Food and Beverage industry, providing their highly regarded products and machinery to restaurants, major hotels and retailers.
Your New Role:
In your role as the Customer Service Order Processor, you will report to a supportive Customer Service Manager, with a primary focus on product education, logistics support and providing a 5 star customer experience.
Your Main Duties:

Order processing via phone and email
Handling customer enquiries
Coordinating 3PL and order ETA's
Facilitating logistics and distribution requirements
Offering support and educating existing customers
Data entry in SAP for credit notes and returns

Benefits to You:

Staff discount on products
Diverse and inclusive culture
Social events and activities
Ongoing training and development
Close to public transport

About You:

Experience in a similar Order Processing role essential
Excellent communication and organisational skills
Experienced in SAP
Must hold Citizenship or Permanent Residency

Next Steps:
If this Customer Service role sounds like the role for you, press APPLY NOW, or, send your CV to Rebecca.lloyd@randstad.com.au

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.

Please click here to apply.

PERSOLKELLY are in partnership with our client based in Alexandria who are a innovative homewares wholesaler, specialising in all homeware and dcor.
Due to expansion, the team are now looking for an experienced Customer Service Manager to report directly to the Director and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Manager role is primarily responsible for contributing to the continuous improvement of staff capability and improvement of the customer experience.
Key Responsibilities:

Provide coaching to team members to ensure the team provides a consistently high standard of customers and stakeholders.
Conduct regular side-by-side call & order management observation.
Subject matter expert, & compliance, to the business policies and procedures
Utilize knowledge to monitor, coach and continuously improve team performance.
Subject matter expert, and multi-skilled, across all B2B customer
... Click here to view more detail / apply for Customer Service Manager

Skin Body Rescue Clinic The Customer Service Manager at Skin Body Rescue Clinic will play a vital role in delivering exceptional client experiences and ensuring operational excellence. This position is centered on fostering a welcoming environment, overseeing customer interactions, and streamlining service processes. The ideal candidate will manage reports from our platforms, Monday.com and Mindbody, client inquiries and feedback, maintain service quality standards, and collaborate with the team to enhance client satisfaction. Additionally, this role involves training staff on customer service protocols and utilizing our management systems to monitor performance and implement improvements effectively.   Key Responsibilities   Platform Management and Reporting Generate and monitor reports from Monday.com and Mindbody to analyze client feedback and service quality. Track client scheduling and service delivery metrics to ensure workflow accuracy and efficiency across platforms. Client Interaction and Experience Management Regularly check client satisfaction levels to ensure positive experiences across all touchpoints. Handle appointment management and respond to service-related inquiries, ensuring all client interactions are welcoming, professional, and efficient. Address client inquiries and feedback promptly, maintaining high service standards. Team Leadership and Training Lead and motivate the customer service team to achieve performance targets. Conduct regular training sessions to enhance staff skills and knowledge on customer service best practices. Performance Metrics and Analysis Monitor key performance indicators (KPIs) related to customer service and report on team performance. Analyze data to assess service effectiveness and drive continuous improvement initiatives. Inventory and Order Control Coordinate with inventory management to ensure availability of products and supplies for customer service needs. Assist in managing stock levels and reordering processes as necessary. Budget Management Assist in monitoring departmental budgets and expenditures related to customer service initiatives. Implement cost-effective solutions without compromising service quality. Customer Feedback and Surveys Design and implement customer satisfaction surveys to gather feedback and insights. Analyze survey results to inform service enhancements and address client needs.   Qualifications   Strong organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Basic understanding of financial tasks, such as cash handling and expense tracking. Good communication skills, with a client-focused approach. About Company Skin Body Rescue Clinic in Double Bay is a dedicated aesthetic clinic known for quality skincare treatments and a client-centered approach. We’re seeking a skilled and proactive Costumer Service Manager to ensure our clinic’s daily operations run smoothly, supporting both our team and clients. Job Publish: 06-11-2024 Job Expire: 06-12-2024 Please click to View more detail / apply .

Permanent Full Time | Hazelmere Location | Free On-site Parking
Inclusive Team Culture | Professional Development Opportunity
Attractive Employee Benefits Corporate Discounts Wellbeing Initiatives

The Opportunity   
Based in Hazelmere, our close-knit, diverse and dynamic team is currently seeking an energetic individual to provide exceptional customer service and administrative support to our day-to-day operations at Envirotechnics.
In this role, you will liaise directly with residential and commercial clients, youll manage bookings and showcase your problem-solving skills while delivering great customer service. You will have the opportunity to learn and grow your professional skills to further your career!
About the Role


Receive and manage booking requests
Raise and prepare job orders
Creating quotes and scheduling work orders
Distribute plans and work orders to Technicians, and follow up on incomplete jobs
Keeping data and workflow


... Click here to view more detail / apply for Customer Service Officer

Homebush location
Monday ? Friday | 10 am- 6 pm
ASAP Start
Are you an experienced Customer Service professional ready for your next challenge? Due to continual growth, we have an exciting opportunity to work with a Global leader in a fast-paced, high-performing customer service team. 
  
About the role:


Deliver top-tier customer service by managing urgent calls and a busy inbox of inquiries
Process orders efficiently
Meet critical deadlines for product despatch to support client needs
Track and update delivery statuses, ensuring systems are always up-to-date
Liaise with transport hubs and operational teams for smooth logistics coordination
About You:


Proven experience in a fast-paced customer service role, ideally in warehousing, distribution, or logistics
Proficient with Oracle/SAP or similar systems, plus strong Excel skills
A customer-focused, results-driven individual who thrives under pressure and values
... Click here to view more detail / apply for Customer Service Officer ? Technology

23rd October,

UniLodge @ Western Sydney University - Campbelltown, NSW
Access real opportunities for career growth and development
Fixed Term Full Time Position (Maternity Leave Coverage)
  
UniLodge specialise in student accommodation and have been an industry market leader since . The UniLodge Group manages a diverse portfolio of close to 140 properties and hotels with a footprint in every city in mainland Australia and New Zealand. We employ a team of over people who are dedicated to our vision, To build inclusive communities for inspired living.
  
NEW OPPORTUNITY
  
Were seeking a passionate customer focused professional to join our team as a Customer Service Coordinator (CSC), on a Fixed Term Full Time basis until September . If you enjoy a role that offers a bit of variety, can be both quiet and busy, and youre okay to be on your feet,
... Click here to view more detail / apply for Customer Service Coordinator

We are looking to grow our team with people who can help give our customers a fantastic experience!
We offer an exciting role in a positive workplace culture with a friendly & supportive team.
Your new company
At Compass, our mission is to reduce the inconvenience for our customers, clients, and also for each other. We show care and passion towards our work, our goals, by caring for you and for each other. We care that you will strive to improve, with a focus on the why instead of the what. Building trust and rapport with mutual respect is what drives us. We live our values every day.
Your new role

Drive vehicles to customers.
Use GPS apps to plan the best route.
Be up to date on traffic conditions.
Collect vehicles from customers.
Clean vehicles inside and out within
... Click here to view more detail / apply for Customer Service Representative (Driver)

12th November,
This role is perfect for a service-oriented professional who excels in managing customer inquiries, processing orders, and supporting a collaborative team environment.   Role Overview As a Customer Service Representative, the selected candidate will act as a primary liaison between the company, its customers, and the Sales Team. This role involves handling a variety of tasks, from order processing and inventory updates to addressing inquiries and supporting cross-departmental needs. Its an ideal opportunity for someone who takes pride in providing outstanding customer service and is skilled at multitasking in a fast-paced environment.   Customer Service and Order Processing

Respond to customer inquiries via phone, answering machine, email, and facsimile.
Process incoming customer orders through various channels.
Conduct daily outreach to customers regarding out-of-stock items and follow up as needed.
Manage over-the-counter sales and process orders from major clients.
File orders,

... Click here to view more detail / apply for Customer Service Representative

Location:  Perth Office - CBD, WA, AU







11 Nov







Customer Service Officer: Permanent Full Time/ Perth Office CBD We are seeking a Customer Service Officer to serve as the first point of contact for both internal and external customers, providing efficient advice and information. This role involves utilizing various corporate systems to ensure that agreed SLA targets are met consistently. By applying strong communication skills and a customer-focused approach, you will enhance customer satisfaction and support the overall success of our service delivery. If you are passionate about delivering exceptional customer experiences, we want to hear from you! Your Role in Action   

Efficient handling of general and





... Click here to view more detail / apply for Customer Service Officer

CSBP Fertilisers | Kwinana, WA


Closing date: 30/11/



JOB REF: FER

Fast paced customer facing position where you will play an important role within our business
Great opportunity for experienced individuals who enjoy working with others
Fixed term, full time role based in Kwinana

CSBP Fertilisers - We are here for better growth
At CSBP Fertilisers, we strive to create a sustainable environment that encourages better growth for our people, growers, and communities.
Agriculture has come a long way, over 120 years, and CSBP Fertilisers have been there every step of the way. As industry leaders in soil nutrition, we proactively invest in cutting-edge research, technology, and digital solutions to promote sustainable nutrient management practices, ensuring safer and more sustainable food production while supporting growers and local communities.
CSBP Fertilisers is proud to be a

... Click here to view more detail / apply for Customer Service Officer

PERSOLKELLY are in partnership with our client based in Prestons & Smithfield looking for an experienced Customer Service Specialist.
Due to expansion, the team are now looking for an experienced Customer Service Specialist to report directly to the Customer Service Manager and be a vital addition to their clients, customers, and project teams.
About the role
The Customer Service Specialist role is primarily responsible to provide support in the sales and marketing functions of the company, to ensure that customers' needs are met in a timely, efficient, and effective manner. In this role you will need to be driven, accountable and advocating for our customers are essential. We pride ourselves on the service we offer our clientele and are looking to expand and strengthen our team.
Your responsibilities include but aren't limited to:

Providing phone-based customer support calls per day)
Data
... Click here to view more detail / apply for Customer Service Officer

At Singleton Council, our employee promise is simple: ADD VALUE. BE VALUED.    As an employee of Singleton Council, you will join an engaged, safe, sustainable and performing (ESSP) workforce who work collectively to create community. 
Singleton Council has a long and proud history. From our agricultural foundations to our abundant natural resources, we are more than just New South Wales? largest producer of coal. Singleton has developed into the economic beating heart of the State and a centre of industry, heritage, tourism and community.
Here at Council, we offer a wide range of services, supporting our community vision to be vibrant, progressive, connected, sustainable and resilient.
We?re committed to providing an environment where everyone has the opportunity to contribute their unique skills and expertise to make a meaningful impact, while also recognising and appreciating your valuable contributions and ensuring you feel




... Click here to view more detail / apply for Customer Service Officer

On behalf of our client, we are looking for a full-time experienced Customer Service Manager.

The role will be responsible for overseeing the administration of the company’s operations, supporting with establishing, and building a new and growing venture in a new market.

The daily duties and responsibilities include:
• Provide strategic planning and management for company’s operations, including staffing, facilities, IT and internal processes/ operational procedures
• Provide high level operation support to develop and maintain the organisation’s resources, including staff, administration and finance.
• Spearhead the successful launch within Australian market and developing and implementing growth strategies.
• Improve and develop financial efficiencies, control costs and maximize productivity through the implementation of effective methods and standard processes/tools. Manage working capital in accounts receivable and inventory.
• Provide financial reports and to Senior executives
• Responsible for working in partnership with key stakeholders to build brand awareness, roll out marketing strategies, build competitive cost proposals to secure customer base.
• Attract top talent to build the Australian team in country in line with job roles and responsibilities
• Develop and lead the Team, ensure adequate upskilling, training and development is rolled out to support our new team and set our team up for success
• Successfully build, coach and develop team members in line with culture and values.
• Manage functions including sales, customer success, and development, to ensure a best in class customer experience including creating formal procedures aligned with business strategy and planning
• Identifies areas of opportunity within the Australian market, building client base and securing market share.
• Developing implementation timelines, managing towards project milestones, addressing client concerns, meeting and exceeding client expectations through the go-live of a project, and managing relationships on an on-going basis to ensure retention.

Education – Bachelor degree or higher qualification desirable. Industry experience may substitute.

Experience & Skills
• 5+ years of experience implementing solutions and/or managing the strategic overall operation of a business
• Strong client relationships with a strong understanding for what makes a product a success for clients.
• Solid track record of working is a very fast paced environment
• Solid experience managing cross-functional teams with a strong ability to interact with business clients and internal teams simultaneously to bridge gaps and manage communications.
• Proficiency at managing and prioritizing multiple priorities simultaneously coupled with the ability to anticipate/resolve implementation bottlenecks/issues before they happen.
• Strong communication skills with the ability to present information in verbal, written or visual form to a variety of audiences, from the internal team to client executives.
• The ability to quickly establish trust and credibility with clients coupled with strong communication and client relationship management skills, with the ability to manage high profile client stakeholders;
• Experience in an agile development, startup software, or new product environment
• Experience in SaaS product platform
• Experience in building operational procedures, brand awareness, and building teams for success in new markets.

Salary: $100,000.00 – $130,000.00 per year

APPLY HERE: https://hire.xemplo.com/public/69b514fc-0b49-4663-8e38-be0777f9b67a/fc9d5c28-b339-447e-867a-bfb78af61463

$60k - $65k per year Super and bonus


Permanent fully office-based role


Social?events - including fortnightly team BBQ?s


Alexandria location close to public transport
WOW Recruitment are proud to be an exclusive recruitment partner for this international business providing?skylights and roof windows to Australia for over 30 years. Due to continued growth, they now require an additional Customer Service Officer, who will be responsible in assisting customers with general queries. 
 
Main duties/Responsibilities:


Attend to general enquiries received by way of phone, email & mail. Recommend combinations and feasibility of products to the individual situations and assist customer with placing the correct order.


Handle enquiries from end users and advise benefits of the company?s products and assist with any relevant enquiries. Receive requests for measure & quotes and service calls and
... Click here to view more detail / apply for Customer Service Officer