Total 2 Manager job vacancies in Fulwood, PR2 9HT

Lancashire Hospitals Services (Pharmacy) Ltd is delighted to be able to offer a vacancy for a Pharmacy Operations Manager. Part of the role will require providing strategic leadership to our fantastic team. If you like variety, then this is the role for you. We are continually developing our services and are currently looking into opportunities to expand. It really is an exciting time for the company.

Whilst having experience of working in an outpatient pharmacy setting would be advantageous, please do not be discouraged from applying if you haven't.

You will need to be enthusiastic, motivated and demonstrate a desire towards developing our services.

If all of the above applies to you and you would like to know more or come for a visit, please feel free to contact us to discuss further.

Please note full time hours are 37.5 hours per week worked over five days days. Whilst having a visible leadership presence is an essential part of the role, there may be the opportunity to work from home one day a week. This can be discussed and agreed as part of the interview process.

Please note the interviews for this post are expected to be held the week commencing the 9th of December.

Providing managerial and strategic leadership for the pharmacy outpatient service.

Ensuring that contractual KPIs are met.

Ensuring compliance with GPhC Standards for Registered Pharmacies in conjunction with the Superintendent Pharmacist.

Ensuring safe and effective working practices with SOPs that are in date and fit for purpose.

Developing services to maximise company profitability; working closely with the Finance Manager.

Lancashire Hospitals Services (Pharmacy) Ltd is a wholly owned subsidiary of Lancashire Teaching Hospitals NHS Trust.

We provide the NHS Trust with the outpatient dispensing service at Royal Preston Hospital, Rosemere Centre (within Royal Preston Hospital) and Chorley and South Ribble District General Hospital.



Provide leadership and act as a role model for the staff of LHS Ltd.

Stock is always managed appropriately and accurately.

SOPs are in place to cover all activities.

Robust recruitment processes are in place including induction programmes and probationary reviews.

Training packages are in place to cover all core activities and are used to ensure that all team members are trained to the appropriate standards.

To ensure pharmacy stock is handled appropriately in terms of it being safe and secure.

To ensure that the pharmacy is developed and operated as a profitable business tailoring staffing and services as appropriate.

Work closely with the Finance Manager to have full financial oversight

Pharmacy rosters are managed appropriately in line with budgeted costs.

To be responsible for ensuring effective leadership and management of the dispensary teams including:-

Regular team meetings with minutes circulated.

Promptly enacting and following all policies and procedures, ensuring standards are upheld including those related to workforce.

Effectively communicating with individual members of the team as required including dealing with more sensitive topics and having difficult conversations.

Treating individuals equitably, fairly and consistently at all times

Compliance with LTHTr mandatory training requirements

Quarterly 121s are in place for all team members

Annual Appraisals are in place for all team members

(This list is intended as an illustration and is not exhaustive)

To ensure that workload and resources are effectively managed across all three branches.

To lead (or provide support to the team leaders) on service development.

Systems are in place where incidents are investigated including those reported by Datix or through PALs and appropriate actions plans developed/corrective action taken when required and Lessons Learnt are shared with the team.

To ensure all relevant risk assessments are in place and reviewed regularly.

LHS Single Improvement Plan is maintained, actions progressed and where applicable updated with further improvements when they are identified.

In conjunction with the Finance Manager, prepare corporate and annual business plans and monitor progress against these to ensure that the company attains it's objectives as cost-effectively and efficiently as possible.

To provide strategic advice and guidance to the chair and members of the board, to keep them aware of developments within the industry and ensure that appropriate policies are developed to meet the company's mission and objectives and to comply with all relevant statutory and other regulations.

To establish and maintain effective formal and informal links with LTHTr (and future clients), key decision-makers and other stakeholders, to exchange information and views and to ensure that the company is providing the appropriate range and quality of services.

To provide direction and coordinate the work and resources of the dispensary teams ensuring robust recruitment and retention processes are in place.

Represent the company in negotiations with customers, suppliers and other key contacts to reach the desired outcome.

The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the post.






This advert closes on Sunday 1 Dec 2024

Team Leader - Underwriting Support

Based in Fulwood, Preston

£29,000 per year

Monday-Friday and fully onsite

Due to continued business growth, we are looking for a customer focused, and results driven Team Leader to join our invaluable underwriting team within more2life.

This role involves managing the underwriting team who are responsible for underwriting property valuations and new applications to offer stage. As part of this role, you will be expected to ensure that all processes, policies and criteria are adhered to and that all 3rd parties receive an exceptional level of customer service at all times.

Production of MI reporting and on-going mentoring/development of the team also form part of this role. We are looking for someone to join and embrace our dynamic working environment and lead by example.

Team Leader Main duties:

• To lead a team of underwriters and underwriting support colleagues.

• Ensure that service levels are achieved on a consistent basis.

• Ensure that clearly defined processes and controls are documented and followed for all of the teams' activities.

• Continuous process improvement, searching for ways to increase the efficiency and quality of all processes and procedures.

• Support the personal performance and career development of all staff.

• Meet and exceed all team targets whilst supporting the wider targets for the business.

• To liaise with solicitors, valuers, brokers and customers to secure documentation required to make responsible lending decisions.

• To keep fully up to date and conversant with lending criteria, products and special schemes.

• To develop and maintain business relationships with key partners.

• To underwrite new business in line with more2life policies.

Skills and experience we look for in a Team Leader:

• Experience of managing or leading a team within a call centre or office environment

• Committed to quality; highly compliant.

• Attention to detail.

• Proactive and confident.

• Highly motivated, accurate, methodical and able to prioritise effectively.

• Outstanding written and verbal communication skills.

• Excellent interpersonal skills.

• Strong sense of responsibility and urgency to deliver results.

• Flexible, approachable and have a positive attitude.

• We seek experience of working in a fast-paced working environment where accuracy is essential. Previous experience of mortgage processing or a similar environment is highly advantageous.

We believe that helping people unlock a better retirement starts with helping everyone in our organisation unlock their true potential, and thrive. To do that, we're mindful of staying true to the values that make us who we are, and proud of what we do.

Ambitious - to break ground to help our customers enjoy a better retirement.
Supportive - relationships are key to everything we do.
Personal - going above and beyond to offer exceptional service.
Integrity - honest, true and transparent in all of our relationships.
Responsive - whatever the challenge we'll deliver the right result.
Expert - experts in our field, our thirst for knowledge never stops

23 days holiday plus bank holidays

Annual well being day

1 charity day per year

Tier 1 pension (5% employee and 8% employer)

Simply Health

Life Assurance