DUTIES INCLUDE, BUT NOT LIMITED TOO :This position is responsible for planning and directing the work of the Medical Support Assistants (MSA), Advanced Medical Support Assistants (AMSAs), and Lead Medical Support Assistants assigned to their area of supervision. The supervisor assigns and evaluates the work of subordinate staff, resolves complex issues when problems arise, identifies educational and training needs, and makes recommendations for improved operations. The supervisor participates in the interview process and takes the appropriate corrective employee actions when needed. Other duties may require:
- Coordinates a measurement system and quality improvement efforts within the parameters of the teams.
- Systematically review all activities to assure that the highest quality of care is delivered in the most cost possible.
- Recommends changes in existing programs, using productivity, cost effectiveness s and clinical outcome criteria.
- Periodically works with other managers to assess the effectiveness of the HAS operation and to make recommendations concerning resources, patient flow, etc.
- Responds to Congressional inquiries, conducts administrative investigations and prepares reports response with concurrence of team leaders for signature of the Chief Medical Officer.
Work Schedule: Monday-Friday, 8:00am - 4:30pm
Telework: VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Virtual: This is not a virtual position.
Position Description/PD#: Supervisor Medical Administrative Specialist
/PD06314A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Starting at $59,966 Per Year (GS 9)