Total 3 job vacancies by AccorHotel

The Talent & Culture Manager holds a pivotal position in shaping HR initiatives, in line with business objectives. This position plays a crucial part in cultivating a positive workplace culture and formulating policies consistent with Accor values. The Talent & Culture Manager undertakes responsibilities related to legal compliance, diversity, equity, and inclusion, contributing to the overall success of the organization.

Primary responsibilities:

• Workforce planning, talent acquisition, and succession planning.
• Manage employee relations, address concerns, conflicts, and promote a positive workplace culture.
• Promote and foster a diverse and inclusive workplace culture.
• Ensure compliance with labor laws, regulations, and ethical standards.
• Advocate for the processes, ensuring that leaders comprehend their role in the procedure and uphold fair treatment of employees.
• Mitigate legal risks by staying informed about changes in legislation and advising management accordingly.
• Oversee recruitment and onboarding processes to attract and retain top talent through INES.
• Develops and implements comprehensive L&D strategies to address skill gaps and enhance employee capabilities.

As our Night Manager, your tasks and responsibilities include:

• Provide supervision and support to all department team members
• Be responsible for the reception desk and processing of night audit and nightly reports
• Assist security with monitoring hotel building
• Aid in the operations for the day team to ensure exceptional service is provided around the clock
• Handle all guest queries, effectively managing all types of guest feedback
• Work the unique overnight shifts at our hotel from 11pm - 7am

What you'll be doing

In this role you will be responsible for:

• Responding to client enquiries and contacting clients to determine their meeting and event needs
• Driving new business leads, lead quotation & sales conversion by conducting proactive sales activities
• Designing tailored quotes and proposals and driving conversion of lead through proposal to contracting stage
• Drive sales strategy to ensure conversion targets are achieved and monitor success on a weekly basis, including understanding of the business to manage forecasting
• All aspects of event coordination including being the point of liaison for the client for all their event needs, creating event orders, invoicing, and to ensure the event details are effectively communicated to the client and internal Departments
• Identifying operational challenges and operational work practices to ensure seamless & enjoyable events for both clients and internal team members
• Assisting the Conference & Events sales team to ensure effective performance and pro-active selling of the Hotel’s products
• Liaising with the operations team to ensure high quality, impeccable service and experience is provided