Technical Service Engineer
Full-time
Senior Executive
1 week ago
Responsibilities: Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs. Providing trainings and support to regional service engineers and service partners. Providing rem...
Responsibilities:
- Conducting field services in pre-commissioning, commissioning, maintenance work, fault diagnosis and repairs.
- Providing trainings and support to regional service engineers and service partners.
- Providing remote support to customers through telephone and email.
- Ensuring that the field services comply with the work health and safety requirements.
- Planning and coordinating tasks as well as liaising with other divisions of the business to complete jobs in a timely manner.
Job Requirement:
- Bachelor’s degree or above in electrical engineering.
- Good command of English, both speaking and writing.
- Excellent and professional customer service skills.
- Able to travel overseas regularly in the APAC region (primarily within Southeast Asia).
- Superior time management and organisational skills.
- Be a team player and great attention to detail.
- Ability to multi-task with excellent follow up skills.
- Responsible for the work and your customer.
- Experience in a technical support or customer service role within the solar PV industry.
- Hands-on experience in PV inverter repairs and commissioning.
- Fresh graduates are welcome to apply.
Perks & Benefits
- Allowance (travel stipends, transportation, etc.)
- Casual dress code
- Regular team activities
- Medical insurance
- Personal leave
- Open culture
- Personal development opportunities
Sungrow, a global leader in renewable energy technology, has pioneered sustainable power solutions for over 27 years. As of June 2024, Sungrow has installed 605 GW of power electronic converters worldwide. The Company is recognized as the world's No. 1 on PV inverter shipments (S&P Global Commodity Insights) and the most bankable Asian energy storage company (BloombergNEF). Its innovations power clean energy projects in over 170 countries, supported by a network of 490 service outlets guaranteeing excellent customer experience. At Sungrow, we're committed to bridging to a sustainable future through cutting-edge technology and unparalleled service.
As a leader in innovation in the solar industry, Sungrow possesses a dynamic technical R&D team that represents 40% of the personnel in the Company. The Company has also invested in its own in-house testing center approved by SGS, CSA, and TÜV Rheinland. Sungrow has the world’s largest inverter factory, with a global annual production capacity of 330 GW, including 25 GW outside China, as well as 25 GW currently under construction.
Offering a wide range of solutions and services, Sungrow is committed to providing clean power for all and is steadfast in its efforts to become the global leader in clean power conversion technology. Learn more about Sungrow by visiting www.sungrowpower.com.
