Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

 

 

The Supply Chain Manager will oversee the Asia customer services team, ensuring effective collaboration with Account Managers, the Logistics team, and customers for timely and precise communication. This role focuses on fostering long-term customer relationships and enhancing the value of the services provided.

RESPONSIBILITIES

• Participate in regular customer meetings to assess performance, address requirements, and refine processes.
• Monitor order and delivery schedules, coordinating with customers, the customer service team, and vendors to ensure on-time delivery performance.
• Attend quarterly reviews with customers, led by the Account Manager.
• Handle and resolve claims by implementing corrective action plans as needed.
• Consistently maintain high levels of customer satisfaction.
• Develop and nurture long-term relationships with customers.
• Work closely with Account Managers and Logistics Team; coordinate as a one front approach towards customers
• Monthly operational review with Account Managers, Logistics and Customer Service Teams to review and resolve all outstanding issues
• Prepare and organize operations in accordance to company quality guidelines
• Oversees and manage AOG rostering and assignment
• Develop effective strategies that enhance operational work flow and distribution
• Manage individual team member’s performance to targeted standard through combination of feedback, coaching, corrective counselling and discipline, and performance review
• Analyse service operational performance to identify opportunities for improvement including people, processes and technologies
• Support our process of continuous improvement with customers, vendors and providers
• Work in accordance to ISO9001 and AN/EN9120 standards

Requirements:

• Minimum 3-5 years of relevant and related experience in the Aviation and customer service functions
• Previous management or supervisory experience or demonstrated ability to lead team with strong delegation skills is required
• Experience analyzing and determining staffing requirements, work schedules, and resources needs is desirable.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

Responsibilities

Our client is looking for a Manager/Senior Executive, Games Services (Transportation) for an internationally acclaimed event in 2025, you play a pivotal role to support the Deputy Director to ensure the event's success and the safety of all involved. Your responsibilities include managing and coordinating these critical functions to ensure the smooth and secure execution of the event.

In this role, You will,

1. Transportation

● Ensure the efficient and organized movement of athletes, officials, staff, and equipment to and from various venues and locations during the event.

● Manage driver sourcing.

● Liase with vendor on driver management and traffic coordination, working closely with local traffic authorities.

● Execute transportation plan for various client groups with varying service levels.

● Coordinate post-event transport logistics and emergency response.

● Develop and implement contingency plans for transportation-related emergencies.

● Support other Transport Operations when necessary

2. Inter-Venue Transport Operations

● Plan and manage inter-venue transport operations, pickup and drop-off points for Athletes, Officials and media at venues.

● Collaborate with various functional areas for Inter-Venue transport operations.

● Establish shuttle services schedule with vendor.

● Manage inter-venue transport operations incident management

3. Administrative

● Assist National Federations in VISA enquiries

● Processing of Visa Invitation Letter

● Extraction and tabulate of General Management System’s reports or data

● Attend all project, functional-level and team-level meetings

● Prepare or edit transport concept plan in powerpoint

Requirements

We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service to stakeholders and the community. This individual should be a sport advocate through living an active lifestyle and staying active. If you share our vision and want to be part of our dynamic team, join us now!

In addition, an ideal candidate should possess the following:

● A minimum of 3 years of experience in logistics, event management, with a focus on transportation and safety, preferably in sports or large-scale events.

● Diploma, Bachelor's Degree in Hospitality Management, Logistics, Event Management, or a related field.

● Highly organized with the ability to manage multiple priorities simultaneously

● Strong ability to write and engage with stakeholders.

● Ability to work in a fast-paced and dynamic environment under minimal supervision.

● Familiarity with the aquatic sports industry is an advantage.

● Flexibility to work irregular hours and travel as needed during the event, including weekends and holidays.

• Lead and oversee the team responsible for establishing supplier agreements, considering sales and operational requirements.
• Provide the Asia Pacific regional organization with a comprehensive portfolio of service providers offering sea freight and intermodal services.
• Conduct research on market developments, suppliers used by competitors, and market rates, and take action based on findings.
• Develop and strengthen relationships with existing and new suppliers at various levels within the assigned area.
• Collaborate closely with various parties (suppliers, other offices, forwarders, and agents) in rate offers and negotiations.
• Organize and maintain supplier information, rates, and surcharges within our Internal Vendor System.
• Monitor and manage the expiration of various rates in the Vendor System.
• Execute and oversee all rate negotiations with suppliers in the designated area.
• Identify opportunities to optimize the supplier portfolio.
• Manage, support, and facilitate the regional procurement team in their daily activities.
• Assist the superior with additional procurement duties as required.

Requirements:

• More than 5 years of experience in procurement in Logistics Business
• Diploma in Logistics and Supply Chain Management or related discipline

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: gs1@talenttradersg.com

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

ROLES & RESPONSIBILITIES

• Handle SG spares RFQ-sales processes from start to end.
• Develop and execute strategies to effectively market and sell spare parts.
• Draft and submit detailed proposals, including both technical specifications and commercial terms.
• Communicate with clients, negotiate terms, and ensure their needs are met throughout the sales process.
• Collaborate closely with HQ in China for technical support and training.
• Build and maintain strong customer relationships through high-quality and frequent interactions.
• Manage ongoing project activities and provide post-sales support to ensure customer satisfaction.
• Identify growth areas and take proactive actions to expand the spares business in Singapore.

WORKING REQUIREMENTS

• Tertiary qualification in Mechanical, Industrial Engineering, or a related field.
• Minimum of 5 years of experience in roles related to sales, purchasing, or project management, preferably within the spare parts.
• Strong maritime technical acumen, with the ability to interpret technical drawings and specifications.
• Experience in managing RFQ-sales processes and preparing detailed proposals.
• Proven track record of establishing and maintaining customer relationships.
• Self-motivated, able to work independently, and comfortable with remote work arrangements.
• Excellent communication, negotiation, and interpersonal skills.
• Willingness to travel and spend approximately 1 month in China for initial training.
• Ability to act on initiative in a proactive manner and manage time effectively.
• Candidates who can communicate in Mandarin will be highly preferred, as many of our customers and colleagues speak Chinese as their mother tongue.

Supply Assurance Manager

Location: London

Contract: Temporary (2 month initial)

Rate: £32 Per Hour Umbrella (PAYE Inc. £28.69, PAYE Exc. £25.60)

Start date: ASAP

*Hybrid Working*

Contact: miraj.hussen@servicecare.org.uk

Job Description

Service Care Solutions is recruiting on behalf of a prominent local authority in London for a dedicated and skilled Supply Assurance Manager. This role will focus on managing the local authority's supply chain assurance, financial systems, and complex data analytics to support high-level operational production. The successful candidate will play a pivotal role in driving strategic decision-making, identifying cost efficiencies, and ensuring compliance with regulatory and governance standards. As a key contributor to community wealth-building initiatives, this role also involves delivering training, insights, and reports across procurement and supply functions to promote best practices and align with the authority's progressive procurement strategy.

Main responsibilities

• Conduct and manage supply chain assurance, financial systems analysis, and analytics for high-level operational production. Oversee data-driven insights and complex supply maintenance activities, flagging any operational concerns in a business partner approach.
• Generate, analyse, and present key metrics, performance indicators, and reports across procurement, contracts, risk assessments, and spend analysis. Ensure data is accurate, secure, and accessible, leveraging digital tools to present user-friendly insights for organisational stakeholders.
• Track budgets, spending, and variances while identifying opportunities for cost reduction and efficiency improvements. Support strategic decision-making through financial appraisals, savings analysis, and total cost of ownership evaluations.
• Ensure adherence to regulatory, legislative, and governance standards in supply management. Maintain compliance with data protection, confidentiality, and community-focused initiatives.
• Design and deliver guidance, training, and presentations for users on procurement and supply functions. Tailor materials to ensure alignment with governance, audit requirements, and organizational policies, promoting best practices across the procurement field.

Candidate Requirements

• Relevant qualification at Ofqual Level 5 (e.g., HND or higher) or equivalent professional accreditation. Desirable qualifications include personnel or project management certification from CMI, ILM, APM, or similar.
• Proven experience in financial management and e-invoicing systems within a large organisation, with hands-on work in supply assurance, analytics, and fraud management.
• Advanced skills in data analysis, dashboard creation, and managing systems/databases to drive innovation and support corporate objectives.
• Demonstrated success in managing dispersed teams, delivering complex projects on time, and motivating staff to achieve performance targets.
• Strong ability to address and resolve complex issues diplomatically, ensuring policy implementation and effective communication with stakeholders.

If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk

Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.

Responsibilities:

• Responsible for daily customer service operations.
• Work closely with Company Airfreight department to streamline processes and reduce wastage.
• Responsible for new business implementation.
• Understand customer requirements and take lead for business implementation.
• Promotes a continuous learning culture and partner with stakeholders to ensure employees are trained on the needed skills to successfully perform their jobs to attain operations excellence.
• Responsible for team’s yearly appraisal.
• Maintain of team’s training records.

Requirements:

• Minimum Diploma or Degree in Logistics and Supply Chain Management or related discipline
• Minimum 3 years relevant of Customer Service experience in Air Freight
• Experience in managing a team
• Strong Export Airfreight Customer fronting/engagement experience preferred.
• Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to xinyuan.tan@cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion!

R22103985 | EA License 16C7883

Suit proven manager with automotive industry background
Strong leader with excellent people skills required
Excellent remuneration package NEG (circa $175K)



About the role


Manage the daily operations of a large, busy service department, including to plan, control and increase department efficiencies; therefore meeting strategic financial and operational performance targets.


Key result areas



Leadership and team building
Strategic financial and operational targets
Continuous business improvement, planning and implementation
Customer service and relationship management
Workplace health and safety



Required skills and attributes



Strong leadership ability
High level organisation and time management
Excellent verbal and written communication
Proven commercial acumen and marketing knowledge
Sound computer and administrative skills











... Click here to view more detail / apply for Automotive Service Department Manager ? Adelaide

The Operations Manager – Transport Operations will be responsible for managing the daily logistics, transportation, and distribution functions of the company. This includes optimising routing, managing delivery vehicles and personnel, coordinating with third-party carriers, and ensuring on-time delivery. The ideal candidate will have strong leadership skills, extensive experience in transport operations, and a proactive approach to problem-solving.

Key Responsibilities:

• Manage all aspects of the transport operations, including route planning, fleet management, and carrier coordination.

• Oversee the scheduling and timely delivery of products to customers, distribution centers, and retail partners.

• Develop and implement strategies to improve delivery efficiency, reduce transportation costs, and improve customer satisfaction.

• Monitor and ensure compliance with safety regulations, transportation laws, and company policies.

• Negotiate contracts and manage relationships with third-party logistics (3PL) providers, freight companies, and other transport partners.

• Implement and monitor KPIs related to delivery performance, cost control, and service quality.

• Ensure the maintenance and availability of the company’s fleet, including scheduling regular vehicle inspections and repairs.

• Analyze and report on transport costs, identifying opportunities for savings and operational improvements.

• Collaborate with internal teams such as warehouse management, procurement, and customer service to ensure seamless supply chain operations.

• Implement technology solutions, such as route optimization software or GPS tracking, to improve operational efficiency.

• Troubleshoot delivery issues, delays, and customer complaints, resolving problems quickly and efficiently.

Qualifications:

• Bachelor’s degree

• Strong knowledge of transportation regulations, fleet management, and logistics software

• Proven experience managing third-party carriers and in-house fleet operations.

• Strong analytical skills with the ability to interpret transport metrics and drive improvements.

• Experience in negotiating with carriers and logistics service providers.

• Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.

• Strong problem-solving abilities with a focus on process improvement.

• Ability to work under pressure, handle multiple priorities, and meet tight deadlines.

A client within the Public Sector based in Bedfordshire is currently recruiting for an Transport Manager to join their highways team as soon as possible. The client is offering a full time, permanent position with the ideal candidate having experience of working within the public sector within a traffic management environment.

The Role

Key purpose of the role is to lead projects delivered by the client and be responsible for all aspects of service delivery from inception to completion.

Key responsibilities will include but not be limited to:

• Lead the Council's Integrated Transport Team safely, effectively and sustainably including provision of technical expertise.
• Be an advocate for continuous improvement, ensure best practice is utilised and excellent service provided
• Ensure the team are working efficiently and delivering their roles whilst providing specialist/expert advice for the service in line with corporate aspirations.
• Be accountable for the team's capital budget ensuring that the Council receives best value.
• Represent the authority at regional meetings, developing and maintaining effective supplier

The Candidate

To be considered for this role you will require a qualification appropriate to the level of the role as well as experience in a similar role, ideally with a traffic engineering/management background.

The below skills would be beneficial for the role:

• organised and have significant in-depth knowledge of highway and traffic legislation and regulations including the Highways Act, the Traffic Signs Regulations and General Directions and the Traffic Management Act.
• analyse statistical data, write policy and strategy documents, and enjoy completing tasks in a complex environment

The client is looking to move quickly with this role and as such are offering £52,547 - £55,929 per annum including various other benefits.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

A client within the Public Sector based in Lancashire is currently recruiting for a Passenger Transport Manager to join their team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within a local authority within a transportation environment.

The Role

Key purpose of the role is to work with all transport operators and stakeholders, develop public transport schemes and bids for funding and develop our Enhanced Partnership approach.

Key responsibilities will include but not be limited to:

• contracted bus service provision, mainstream school transport, public transport developments, bus stations and interchanges, managing the English concessionary travel scheme, ticketing initiatives and rail developments.
• lead a diverse team and will work closely with colleagues, councillors and key stakeholders to help shape the council's public transport offer against the Highway and Transport Strategy, Bus Service Improvement Plan and emerging Local Transport Plan.
• work with neighbouring authorities to align activity and manage the joint Concessionary Travel Scheme.

The Candidate

To be considered for this role you will require experience in Passenger Transport ideally operational experience in transporting with bus and rail.

The below skills would be beneficial for the role:

• experience in a similar role
• management experience

The client is looking to move quickly with this role and as such are offering £30 - £35 per hour Umbrella LTD Inside IR35.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Transport Customer Service Team Leader

Menzies Distribution are currently looking for a Transport Customer Service Team Leader to join our busy team based in our Wakefield. The successful candidate will be responsible for the day to day management of a team of customer service advisers dealing with enquiries to agreed performance standards.

***Please note we are looking for someone with a minimum of 1 years experience in the Transport Industry***

The Details:

• Shift Pattern: Monday to Friday
• Salary: £27,999.96k Per Annum
• 28 Days Annual Leave inclusive of bank holidays
• Monthly Pay
• Parking Onsite

Key Duties

• Responsible for the management, organisation and advisers in the day to day
• Work as part of a team of Customer Service Co-ordinators to deliver the highest standards of services to customers.
• Ensure the customer service team is adequately resourced by liaising with relevant staff and planning resources effectively.
• Ensure that customer enquiries are dealt with in accordance with the performance and service standards. Personally deal with more complex enquiries.
• Maintain effective relationships with service colleagues, key stakeholders to ensure the effective delivery of customer services.
• Challenge current methods of service delivery and identify, recommend and implement improvements. Keep up to date with customer services best practice to improve customer satisfaction and reduce costs.
• Maintain and develop a thorough and up-to-date working knowledge of Menzies services including procedures, guidance and legislation to deal with customer enquiries
• Implement any changes to procedures, business processes, technology and legislation.
• Continually assess the effectiveness of the team, especially in terms of quality of service, for example abandoned calls, and make any necessary adjustments.
• Monitor and co-ordinate financial and other management information relating to the work of the teams.
• Critically analyse information, monitor performance and make recommendations for continuous improvement to meet targets.
• Prepare and present KPI reports and management information relating to performance, budgets and any other aspect of the team’s work.
• Ensure that customer service advisers achieve the required performance targets and standards in accordance with the business plan. Monitor and report progress and performance, provide feedback and take appropriate corrective action.
• Monitor, track and analyse complaints making recommendations on trends and improvements that will reduce volume and pattern of complaints and improve quality of service.
• Motivate, develop, coach, train, induct and formally appraise employees to set performance standards, recognise achievement and deal with performance issues.
• Use information collected from all customer interactions to inform future strategies and plans.

Key Experience and Qualifications:

• Good communication skills are essential with the ability to express empathy with customers
• Excellent written and verbal skills are essential.
• Experience resolving disputes in a fair and calm manner and be able to identify issues, which could potentially become problematic and avoid situations arising.
• Report writing on Customer Service activity and proposed recommendations on how improvements could be made for the benefit of the company and its customers.
• Familiar with Microsoft Word, Excel and Powerpoint

Technical skills and behavioural competencies

• Good spoken and written communication skills
• Strong analytical and numeracy skills
• Good level of financial understanding
• Confidence, tact and a persuasive manner
• Good organizational and time management skills
• Good ‘people skills’ for working with a range of colleagues and customers.
• A professional manner
• Develop a level of trust and support with all colleagues to ensure conflict situations do not arise

Additional Benefits:

• Pension Scheme
• Cycle2Work scheme
• Employee Assistance Program
• SPIRIT Awards - Peer to Peer recognition

INCLUSION

Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud and valued. We encourage ways of working that treat everyone fairly and with respect, and we look to create opportunities to improve the diversity of our workforce across all areas of the business. We seek to attract and recruit people from the widest talent pool, who reflect the society in which we work. And we aim to encourage an inclusive culture where people can feel empowered to be the very best they can be, and to reach their full potential creating value through diversity is what makes us strong as a business and as an organisation with an increasingly agile workforce, we're open to flexible working arrangements where appropriate.

Welcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. See below for a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you...

• Assistant Transportation Manager

  Location: Aberdeen, Maryland

  Gordon Food Service delivers daily to restaurants, healthcare operations, and schools so our customers depend on us- and we depend on our transportation team for excellence! Join our team as an Assistant Transportation Manager and help ensure the efficient and economical delivery of Gordon Food Service products

   

  As an Assistant Transportation Manager, no two days are the same, but typically you'll be involved in the following: 

  • Leadership - driver meetings, mentoring, motivating, ride-along/coaching trips, and training

  • Team Management -  participation in interviewing, hiring, training, performance assessments, and recognition

  • Operational Management - route balancing, dispatch, equipment assignments, backhaul scheduling

  • Regulatory Oversight - DOT, Federal, State, and Local regulations

  • Route Coverage - during vacations and absences 

  Schedule:

  Thursday through Sunday, start at 6 am Thurs and Fri

  Sat and Sun start time dependent on business needs

  OR Monday to Friday 10 am start

  Total Rewards at GFS

  • Affordable benefits plans start on day one!

  • Weekly pay 

  • Wellness reimbursement 

  • Profit sharing & 401(k) with company match 

  • Emergency child and elder care 

  • 95% of leadership is hired from within GFS - start your career here!

  Does this look like you?

  • At least 21 years of age 

  • High school diploma or GED equivalent 

  • Class A Commercial Drivers License

  • CDL-T certification preferred

  • Two to three years of previous transportation experience and/or an equivalent combination of education, training, and experience

  • Clean driving record; as required by DOT and Gordon Food Service standards 

  • Successfully passing a drug test that will assess drug usage and a background check

  • Must have knowledge of DOT, OSHA, Smith System (Keys to Safe Driving), and dispatch procedures

  • Note - effective, Jan. 6th, 2020, you must be registered through the Department of Transportation Drug and Alcohol Clearinghouse and provide electronic consent in order to be considered for employment with us. If you have not registered through the Clearinghouse, click here to register

  Gordon Food Service encourages veterans and active military members to apply

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Developing customer satisfaction and retention

• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving - customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Willingness to continue education and remain current in automotive repair issues
• Must have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
• Must have valid automotive driver's license at all times in order to test drive customer's vehicles

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $3 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

 

Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate, and part of our larger mission to “Serve Society with Superior Quality.” We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full-time and part-time employees, and a 401k plan to help build towards your future.
 

We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you’re made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. 

Retail

Combining your in-depth automotive repair knowledge with your exceptional people skills, you'll manage customer relationships and frequently serve as a liaison between technicians and customers. You'll also select, coach, lead, train and supervise vehicle technicians while assisting with the purchase of parts, materials and equipment.

• Assign and schedule work duties to auto service staff according to individual skill level
• Serving all automotive service needs of customers
• Oversee the hiring and training of an effective auto service team
• Ensuring high teammate retention
• Maintain compliance with quality standards
• Developing customer satisfaction and retention

• High School Diploma or equivalent
• 4 years of auto service technical experience
• 1 year of service manager or service writer experience
• Problem solving - customer complaints
• Aptitude to manage inventory, scheduling, equipment maintenance, etc.
• Capacity to lead and coach others
• Teammate and customer/communication skills
• Ability to recruit and select technicians and general service teammates successfully according to store requirements
• Willingness to continue education and remain current in automotive repair issues
• Must have completed all the current and required Firestone Complete Auto Care store education courses & modules required for this position.
• Must have valid automotive driver's license at all times in order to test drive customer's vehicles

Our Crew Knows Benefits

Health benefits that start on day one of employment, for all of our full-time teammates:

• Paid vacation and holidays
• On-the-job training and company-funded ASE certifications
• Tuition reimbursement program
• 401(k) match
• Vision and Dental Coverage
• On demand pay (daily pay) program available

Our Values Give Back To You

• Professional Development: No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community & Involvement: We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork: Part of what makes our teams different is our family-like mentality and drive to do things right, always.

Bridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer.  It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.

Employment Eligibility

If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.