Total 246 fb tourism hospitality job vacancies in Sales / Marketing category in Singapore

Job responsibilities:

• Create and manage engaging content for various channels, including website, social media, email marketing, online and offline marketing collaterals.
• Develop digital assets such as GIFs, eDMs, digital banners and websites etc
• Gatekeeper for contents for social media accounts and SEO campaigns
• Identifying trends, insights and creating new & creative growth strategies
• Website development

Requirements:

• Bachelor’s Degree in Digital Marketing, Marketing, Communication or related fields.
• Min 2 years of relevant experience
• Strong understanding of SEO best practices and proven experience with online advertising platforms

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

Wee Hur Holdings Ltd (Group) is a listed company on the Singapore Exchange, with businesses in property development, construction, worker’s dormitory, fund management and purpose-built student accommodation (PBSA). We are seeking a driven, motivated and passionate Sales Admin Support as we embark upon our exciting new phase of growth and expansion in the PBSA sector in several major cities in Australia.

You will be employed under Y Suites by Wee Hur Hospitality Pte Ltd (Company), a wholly owned subsidiary of the Group, which is the entity that is responsible for the success of our PBSA management brand. You will report directly to the Assistant Manager, Sales & Reservations and Regional Senior Manager, Business Development. You will be required to work closely with our Sales team in Singapore and BD team in China.

This role is designed for professionals with robust track record in sales admin support, excellent interpersonal and communication abilities, strong detail-oriented mindset and deep motivation to learn and grow. Experience in Sales support, Reservations or Admin coordinator within the hospitality industry are added advantage. Proficiency in Mandarin Chinese is preferred.

You will assist the sales team to retrieve and collate reports, check room availabilities, and make changes to existing reservations. You will need to manage 2 key software systems, namely a sales CRM and an enterprise property management software, so experience and track record in data retrieval and software system utilisation is strongly preferred. You are also expected to respond to sales team request for information or changes at a high frequency and due to the time-sensitive nature of sales closure, we require somebody who is agile, responsive, and highly communicative on chat channels, with a strong bias for action.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To have a good grasp of the property management system (PMS) to check room availabilities and provide fast response to the China BD team when required.
2. To have a deep and robust understanding of our product.
3. Provide reliable and consistent support on data input and churn out for reporting purpose.
4. Provide weekly room occupancy data from PMS, Competitor Pricing checklist report and other sales admin reports required by the Assistant Manager, Sales & Reservations.
5. To be able to configure changes in the student booking in PMS correctly as and when required by the Booking team.

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 3-5 years of experience and proven track record as a sales admin or admin support an advantage
3. Exceptional verbal, reading and written skills are a must
4. Robust interpersonal, communication and relationship skills
5. Familiarity with CRM & PMS best practices, experience with CRM leads management software (SalesForce or Fresh Sales) an advantage.
6. Experience in working with enterprise software systems an advantage
7. Strong Microsoft Excel Skills desirable
8. Have a detail-oriented mindset and an acumen for understanding
9. Excellent time management and organisational skills
10. Dependable and proactive in follow up
11. Team player and highly independent and able to work under stressful situations

Key Performance Indicators:

• Timely and proactive respond to request from China BD team on room availability
• Accurate data input and churn out for reports requested by Assistant Manager, Sales & Reservations
• Accurate and timely changes in reservation details and ensuring all amendments are done correctly
• Agile, timely and swift response to business request pertaining to lease closure, lease amendments, offer drafting, information required for offer.
• High visibility and timely reporting on weekly reports.
• Strong stakeholder engagement in accordance with best practices, SOP training and brand guidelines
• Strong product knowledge, demonstrate professionalism and competence in task assigned.

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef.

We are hiring for multiple positions across Sydney, Melbourne, and Brisbane!

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Do you thrive in the kitchen? We are hiring for multiple chef roles to share their creative flair with our kitchen team.

We currently have positions available for Demi Chef, Chef de Partie, and Head Chef - Across a range of Australian regional locations outside of Sydney, Melbourne, & Brisbane.

As our next Demi Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Maintain strong product knowledge of menu items and seasonal ingredients
• Ensures adequate support, leadership and training is provided to kitchen Team Members of a lower level.
• Facilitate open communication with Management to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties, including cleaning of equipment and preparing service

As our next Chef de Partie, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Oversees training, growth and development of kitchen Team Members of a lower level, ensuring consistent leadership is demonstrated in the kitchen during service periods.
• Oversee prep of food items during non-service periods – ensure that prep is stocked to appropriate levels and that service areas are set up for efficiency.
• Keep up to date with industry changes by actively networking with industry peers and venues
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards
• Ensure all food items are rotated to provide continually fresh produce - keep cool rooms and dry stores clean and tidy at all times.
• Ensures supplies and resources are maintained to within par levels
• Ensures completion of daily mise-en-place lists
• Oversees ordering and stock control
• Minimise wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times
• Undertaking of kitchen duties when required, including cleaning of equipment and preparing service areas

As our next Head Chef, you will:
• Ensure high quality and presentation of food provided to Guests, according to Property standard and within a reasonable timeframe of service.
• Responsible for achieving set profit targets for the outlet.
• Demonstrates superior product knowledge of menu items and seasonal ingredients and ensures this knowledge is filtered down to the wider kitchen team.
• Keep up to date with industry changes by actively networking with industry peers and venues.
• Foster and promote a harmonious working environment within the kitchen and wider outlet team, encouraging open communication during service periods.
• Facilitate open communication within the kitchen team to ensure understanding of cuisine standards.
• Seasonal a-la-carte menu design and costing with expectation to capture both in-house and local markets.
• Implement daily/weekly specials
• Banquet menu design to achieve a quality, easily marketed product that is cost effective.
• Assist in achieving set targets on cost of food.
• Monthly accurate stock takes of all consumables.
• Ensures supplies and resources are maintained to within par levels – overseeing ordering and stock control where necessary.
• Ensures completion of daily mise-en-place lists.
• Minimises wastage at all times, whilst also ensuring other kitchen Team Members are trained on efficient cooking techniques to minimise wastage.
• Maintain equipment - ensure all care is taken to prolong equipment life by keeping clean and handling with care at all times.

What we are looking for:
• Leadership experience within a professional kitchen environment
• Demonstrated experience with dietary requirements including creating menus to suit those requirements
• Demonstrated experience and understanding of adhering to local regulations concerning health, safety, or other compliance requirements & an understanding of HACCP management
• With culture at the core of this business, you will be a leader invested in your staff, their development and productivity
• A food Safety Supervisor certificate is desired
• High levels of organisation & time management skills

Demi Chef Base Hourly Rate: $27.83
Chef de Partie Base Hourly Rate: $28.57
For Chef various levels above, equivalent to $54,992.08 - $65,000 based on working days and penalties applicable as per the Hospitality Industry General Award;

$71,000 - $95,000 (gross) Head Chef Salary Band based on experience and qualifications

Why work for Accor?

• With over 400 hotels in Australia and New Zealand, and over 5000 globally, Accor offers limitless opportunities to grow your career within a supportive network of likeminded professionals.
• Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun.
• Take advantage of special team member rates from as little as $60 per night and experience our properties as a guest.

Apply now to begin your journey!

Job Title:

Food & Beverage (F&B) Sales Manager

Location:

Akasa, 79 Robinson Road CapitaSky, Singapore

Reports To:

General Manager

Job Summary:

The Food & Beverage (F&B) Sales Manager is responsible for driving sales and revenue growth for the restaurant through the development and implementation of strategic sales plans. This role involves building and maintaining relationships with clients, managing sales activities, and collaborating with the marketing team to ensure the success of promotional events and campaigns.

Key Responsibilities:

• Sales Strategy and Planning:Develop and implement sales strategies to achieve revenue targets.
  Conduct market research to identify potential clients and new business opportunities.
  Create and maintain a sales plan, including setting targets and identifying key performance indicators (KPIs).
  
• Client Relationship Management:Build and maintain strong relationships with existing and prospective clients.
  Conduct client meetings and presentations to promote restaurant services and offerings.
  Handle client inquiries, provide information on products and services, and resolve any issues or concerns.
  
• Sales Activities:Identify and target potential clients, including corporate accounts, event planners, and local businesses.
  Conduct sales calls, site visits, and presentations to showcase the restaurant’s capabilities.
  Negotiate contracts and agreements with clients to secure bookings and events.
  
• Collaboration and Coordination:Work closely with the marketing team to develop and execute promotional campaigns and events.
  Collaborate with the operations team to ensure seamless execution of events and services.
  Coordinate with the culinary team to understand menu offerings and tailor proposals to client needs.
  
• Reporting and Analysis:Monitor and analyze sales performance, providing regular reports to management.
  Track sales metrics, including revenue, client acquisition, and customer satisfaction.
  Use data to identify trends, opportunities, and areas for improvement.
  

Qualifications:

• Education and Experience:Bachelor’s degree in Business Administration, Hospitality Management, or related field.
  Minimum of 3-5 years of experience in sales, preferably within the hospitality or F&B industry.
  Proven track record of achieving sales targets and driving revenue growth.
  
• Skills and Abilities:Excellent communication and interpersonal skills.
  Strong negotiation and presentation abilities.
  Ability to build and maintain client relationships.
  Proficiency in using CRM software and other sales tools.
  Strong organizational and time management skills.
  

Personal Attributes:

• Professionalism:Maintain a high level of professionalism in all interactions with clients and colleagues.
  Represent the restaurant with integrity and uphold its reputation.
  
• Customer Focus:Demonstrate a strong commitment to customer satisfaction.
  Anticipate and address client needs proactively.
  
• Team Player:Work collaboratively with colleagues across different departments.
  Contribute to a positive and supportive team environment.
  

Compensation:

• Competitive salary based on experience
• Performance-based incentives and bonuses.

Job Responsibilities:

• Develop and implement comprehensive marketing strategies to promote the cocktail club.
• Manage digital marketing campaigns, including social media, email marketing, and website content.
• Create and oversee the production of marketing materials such as flyers, posters, and online graphics.
• Analyse market trends and customer behaviour to refine marketing tactics.
• Monitor and report on the effectiveness of marketing campaigns and initiatives.
• Identify and establish partnerships with local businesses, influencers, and brands that align with the club's image.
• Negotiate and manage partnership agreements to maximise mutual benefits.
• Collaborate with partners on co-branded events and marketing efforts.
• Develop and manage corporate event partnerships to host corporate gatherings, team-building events, and networking functions at the cocktail club.
• Create tailored marketing packages for corporate clients, highlighting the club's unique offerings and event capabilities.
• Ensure high standards of service and experience for corporate clients, maintaining strong relationships for repeat business.
• Monitor the success of corporate events and seek feedback to continuously improve offerings and customer satisfaction.
• Maintain relationships with key stakeholders to foster long-term collaborations.
• Plan and execute in-house and external events to attract new customers and retain existing ones.
• Coordinate all aspects of event management, including logistics, budgeting, and vendor negotiations.
• Work with the operations team to ensure seamless event execution.
• Promote events through various marketing channels to maximise attendance and engagement.
• Collect and analyse feedback from events to improve future experiences.

Job Requirements:

• Bachelor’s degree in Marketing, Business, Hospitality, or a related field.
• 3-5 years of experience in marketing, preferably within the hospitality or entertainment industry.
• Proven track record in managing successful marketing campaigns and partnerships.
• Excellent communication and interpersonal skills.
• Strong project management and organisational skills.

Curriculum Manager – Hospitality, Travel and Tourism

Salary: £43,511 per annum

Hours: 37 hours per week / 52 weeks per year (331 teaching hours per annum)

Are you looking for a new challenge and an opportunity to become an integral part of a brilliant education business making a real impact on the lives and opportunities of young people? This could be the role for you!

Blackburn College has nearly 700 people employed in a vast range of roles and feels more like a community than a workplace, and this sense of collaboration is just one of the benefits of working here.

Blackburn College ensures its students have the latest skills, knowledge, and experience to excel in these fast-paced sectors. This is a really exciting time to join the department as the College embarks on an ambitious investment programme providing state-of-the-art facilities using low-carbon technologies and revitalising its renowned training restaurant, Scholars, which serves as a hub of experiential learning for both students and the public alike. We ensure our students are work-ready and gain credible industry insight through our extensive enrichment and work experience programmes with leading players in the sector.

We believe that attending college is about more than achieving a qualification and aim to give all learners an opportunity to develop their full potential in a friendly and supportive environment. There has never been a better time to join us!

The Role

As a member of the school management team, you will be responsible for leading and supporting the successful planning, implementation and delivery of all aspects of the Hospitality, Travel and Tourism curriculum and commercial activity. This position involves extensive knowledge and understanding of the curriculum and will require subject specialism to ensure the successful implementation of quality assurance and standards. The role will include operational management of staff and students to achieve the curriculum, school and college key performance indicators.

You will provide academic planning and operational support at curriculum level and have specific responsibility for developing and overseeing student progress and achievement practice, including supporting the Head of School: Customer Services Industries in staffing, timetabling, curriculum planning and sequencing, alongside quality assurance practices within the colleges Quality Cycle.

As part of this post you will be required deliver teaching hours, utilisation hours will be agreed with the Head of School: Customer Services Industries

What we are looking for

Applications are invited from candidates who have an up-to-date knowledge and experience of the curriculum area. This must include understanding of curriculum structures, sequencing and quality assurance processes.

You must be qualified to degree level or have a relevant professional qualification at level 4 or above as well as a recognised teaching qualification at Level 4 or above. Ideally you will also have a Hospitality related qualification at level 3 or above. Successful experience of managing people, ideally in the Hospitality sector is also desirable.

What makes Blackburn College an Employer of choice?

You'll have access to a wide range of benefits and support, including, but not limited to:

• Employee Assistance Programme with a 24/7/365 helpline for advice and support
• Regular Staff Physical Activity Sessions and reduced-price gym membership
• Cycle to Work Scheme
• Family-friendly policies
• Free eye tests and contribution to VDU-use-only glasses
• Several food outlets with a variety of menu choices
• A full range of discounted professional Hair & Beauty services provided by the Academy Salon
• Professional bakery offering a variety of fresh breads, cakes, and ready meals.

Closing Date: 9am Thursday 15 August 2024
Assessment Centre Date: Tuesday 27 August 2024

Please click apply and we will email you the full JD, PS & application form. Please demonstrate clearly on your application form how you meet the criteria detailed in the person specification.

Hyatt Place London City East, is now recruiting for a proactive Sales Manager.

Up to £50,000.00 per year + 10% Bonus + Travel Allowance + Career Growth

Hyatt Place - London City East

The 280-bedroom Hyatt Place London City East – is managed by the award winning Cycas Hospitality, ours is the first property under the Hyatt Place brand in Central London. Occupying a prime position in the bustling district of Aldgate on Whitechapel, close to brick lane and Shoreditch, and just minutes from the heart of London’s Financial district.

The hotel has a stunning destination rooftop bar, that overlooks The Gherkin and Canary Wharf, ‘PocketSquare – Skyline Bar & Terrace’, with an unashamedly and eccentrically–local flavour. East London’s most exclusive skyline destination seamlessly weaves artistic décor, outrageous views, smooth beats and distinctive cocktail and food–paired menus.

Our bar is complimented by our destination Sicilian restaurant, 'Sotto Cucina ', a contemporary and colourful dining experience, inspired by the food and culture of the island of Sicily. The restaurant has its own orangery private dining room and external Terraza courtyard. Local artistic influences combined throughout the property to give culinary expression to our East London neighbourhood.

We are looking for a star in direct sales, who wants to join a growing company and join Cycas Hospitalities largest hotel in London and enjoy the commercial benefits of working within one the fastest growing global hotel brands.

About the role – A Day in the life of our Sales Manager.

This role contributes to the Cycas Hospitality vision, goals and values and is responsible for supporting the overall revenue and performance throughout the property. Our Sales Manager reports directly to the Hotel Director of Sales, works closely with the Area Director of Sales and the General Manager to determine appropriate sales strategies in key market segments maximising all opportunity supporting revenue objectives.

You will be adept at sourcing new leads and business opportunities. This role will be focused on all market segments and geographical areas to include national and local corporate companies and various industry sectors through focused research, utilising local knowledge and contacts, intelligence tools and social media platforms.

The Sales Manager will use their experience in proactive sales, ideally within the hospitality sector, to leverage new accounts whilst managing an existing portfolio of clients. The candidate will exude great customer service skills, with a natural passion and enthusiasm for sales and relationship building. The Sales Manager is highly driven, tenacious and will be motivated by success. A good, professional manner is essential. Working directly with the Director of Sales, General Manager, and other key stakeholders in the business, you'll be fundamental in ensuring all key business opportunities are identified and exploited.

About You - Competencies & Skills


Proactively solicits and qualifies new business to achieve team’s target and hotel revenue goals through telephone solicitation.
Acknowledged Sales experience within the Hospitality Industry.
Understanding of sales within a Global Brand
Strong leadership, negotiation, and relationship skills.
Team player with strong interpersonal skills.
Confident in handling outbound sales calls, site tour inspections, and written communication.
Analytical approach to sales and ability to “think outside the box”.
Effective ability to supervise, motivate, coach, and develop teams.
Ability to develop and deliver effective presentations.
Demonstrate initiative, energy, enthusiasm and be a motivator.
Ability to adapt to a frequently changing market environment.
Ability to work under pressure & meet deadlines.
Desire to coach selling techniques to the team on property.
Excellent organisational and planning skills


Company Benefits


Competitive salary and package
Annual Incentive Bonus
Exclusive employee discounted rates to Hyatt and Cycas hotels
F&B Discounts of up to 50% in Hyatt UK Restaurants & Bars
Continuous Learning & Development opportunities
Free Healthcare plan, with optional enhancements
Workplace pension scheme
Meals on duty


INTERESTED?? CLICK APPLY NOW

About Cycas Hospitality

At Cycas Hospitality, we look for people who are self-starters, dynamic, confident, and ambitious; people who excel in their role and help our guests succeed too. Our focus is to put PEOPLE at the heart of everything we do. We believe in hiring the smile and training and developing talent to create genuine and caring teams who come to work to have fun.

Cycas Hospitality is a gift for any hospitality professional. Over the past +14 years we’ve created an innovative pan European hotel management company. Join us at an exciting time as we grow and develop not only our portfolio but also our people. At Cycas we work hard, and we make working hard look fun. This is your opportunity to shine and be a part of something great. If you believe you have what it takes and want to be a part of our team, then we want to hear from you!

Please apply in writing by email attaching your CV along with your current salary and notice period. We are waiting to hear from you.

***All offers of employment is conditional on the receipt of two satisfactory references being obtained from the referees provided to us on your application and proof of your eligibility to work in the United Kingdom.***

Responsibilities

• Responsible for sales in the B2B Hospitality segment (Hotels and Serviced Apartments).
• Conduct sales visits and build strong rapport with potential and existing clients.
• Meet sales targets through presentations, quotations, tender submissions, project coordination, and managing accounts receivables.
• Collaborate with procurement, logistics, and customer service teams for timely project delivery and customer satisfaction.
• Address customer queries and concerns promptly.
• Stay updated on industry trends, competitor activities, and new products.

Requirements:

• Proven success in B2B sales
• Self-motivated, driven, and determined to succeed.
• Outgoing and cheerful personality.
• Excellent communication, presentation, and interpersonal skills.
• Diploma in any discipline, with at least 1 year of experience in business development and relationship building.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to ken.ng@peopleprofilers.com

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L64R74W5

WhatsApp: +65 90820021 (Kyler)

Email: kylergan.supreme@gmail.com

Working Place: People's Park Complex, Singapore 059108

Working Days: 5 days per week

Salary: $2300 - $3000 + Commission

Sales Executive Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Executive Requirements:

• Minimum 1-2 years of sales or relevant working experience in tourism industry.
• Any sales experience
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Sales Executive

Working Place: Chinatown

Working Days: 5 days per week

Salary: $2300 - $3000 + Commission

Sales Executive Responsibilities:

• Helping the sales team to improve their productivity
• Handling urgent calls, emails, and answering customer queries.
• Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.
• Making the company's products and services as attractive to potential customers as possible.
• Ensuring adherence to laws, regulations, and policies.

Sales Executive Requirements:

• Minimum 1-2 years of sales or relevant working experience in tourism industry.
• Any sales experience
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Executive (Corporate Sales) – GeBiz

Working Place: People's Park Complex, Singapore 059108

Working Time: 5 days

Salary: $2300 - $3000 + commission

Sales Executive Responsibilities:

• Close monitoring of the day-to-day sales operations.
• Manage the calling of Quotations and Tenders.
• Provide advice to project teams on post contract management.
• Implement policies and process and review process with outsourced vendor and internal stakeholders to enhance efficiency and achieve value-for-money procurement.
• Manage and ensure timely execution of all the following GeBIZ procurement processes for Quotations and Tenders.
• Main tasks include sales and manpower monitoring, resolve problems and conflict, effective communication channel and gather important up-to-date market feedback from the customers.
• Enhance good relationship between customers and company.
• Constantly motivate to stimulate their sales activities.
• Handle customer enquiries whenever necessary.
• Participate as an action team on any company event.
• Prepare group's sales performance report as up-to date tracking tool on daily and regular basis.
• Proper coordination with other departments.
• Any other jobs assigned by HOD/superior from time to time.
• Pricing of products.
• Handle monthly/quarterly/annually promotions & incentive for agents/customers.
• Preparation of Sales Reports.
• Assist to prepare performance report
• Performance review materials.

Sales Executive Requirements:

• Minimum 1-2 years of relevant working experience.
• Experience in GeBIZ would be advantageous.
• Experience as a salesperson
• Computer literacy.
• Current knowledge of tourism industry trends and regulations.

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Sales Prospecting and Lead Generation:

• Identify and research potential clients in the travel and event industry and develop targeted outreach strategies to generate new business leads, drive new business and revenue growth.
• Attend industry events, conferences, and networking opportunities to expand the company's and team’s outreach and network.

Client, Partners, Key Accounts Relationship Management:

• Cultivate network and client loyalty, build strong relationships with clients, and to encourage repeat business.
• Serve as the primary point of contact for client sales inquiries, requests, and feedback.
• Ensure a seamless customer experience from initial inquiry through post-event follow-up.

Sales Strategy and Execution:

• Craft winning sales proposals to achieve revenue targets and business objectives.
• Prepare and deliver compelling sales presentations and proposals to prospective clients to close and finalise contracts and deals.
• Identify cross-selling opportunities and maximize revenue potential

Process & Product Sales Performance Review:

• Analyse market trends and competitors’ activities.
• Track and optimize performance, maintain sales records, generate reports, and identify gaps, areas for improvement, and to implement action plans for sales growth and improvement.
• Review and improve the current sales processes that may include product & pricing management, guest purchase journey, order execution, billing accuracy, sales dashboarding & analysis to drive maximum revenue realization.

Sales Channel Management:

• Provide administrative support and sales coordination to ensure smooth operations of sales transactions across multi-channels such as B2C (online platforms), B2B, OTC (over the counter) and Corporate Sales Channels.
• Support cross channels product and pricing management to facilitate sales activities.

Other New Business & Sales Development:

• Collaborate with other internal functions and act as bridge between Sales and those functions to materialise new products or business development initiatives.
• May be required to support the team lead from time to time on new business development opportunities for sales channels expansions to drive visitorship growth.

Requirements:

• Degree/Diploma in Sales & Marketing, Hotel Management, Hospitality, or related field.
• Minimum 2-3 years of experience in the field of MICE, Catering and Event Services preferred.
• Willingness to work on weekends or odd hours (will be compensated with off-in-lieu).
• Proven MICE sales record exceeding targets based in Singapore or around the region.
• Deep MICE and travel industry knowledge (trends, players, best practices)
• Proactive, motivated, and self-driven in a fast-moving environment.
• Strong business agility and able to curate experiences by packaging events and relevant products together.
• Creative problem solver, resourceful, team player, and adaptable to situations and ever-changing demands
• Strong communication, negotiation, presentation, and relationship-building skills
• Excellent organisation, time management, and ability to meet deadlines.

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Heeton Hospitality operates a portfolio of Hilton, IHG, Accor and Heeton Concept branded hotels and a serviced office site

A fantastic opportunity for a Cluster Sales/Sales Executive to drive sales performance within their assigned hotel or hotel cluster, with a primary focus on the Corporate and Meetings & Events segments as directed by the Cluster Sales Manager. This is a pro-active sales role, responsible for managing an existing portfolio of Accounts and driving new business for themselves and their team in line with the hotel/s strategies and budgets. They will be specifically researching and targeting business in competitor hotels and venues both locally and nationally. Delivery of assigned KPIs through the setting of strategic and measurable sales actions, throughout the Cluster.

Why work for us:
We offer market-appropriate salary, bonus potential based on agreed objectives/targets plus access to our extensive benefits package, which includes:

• Service-based annual leave (increasing up to a maximum of 5 extra days)
• Employee & Friends/Family discounted rates at Heeton-operated hotels and Hilton GO
• Referral scheme
• Numerous voluntary benefits, including buy holiday scheme, Cycle to Work and many more
• Heeton is an expanding company which offers excellent career opportunities
• Exclusive access to the employee recognition & reward scheme - Heeton Rewards

What will you be doing?

• Develop an in-depth understanding of your hotels' local markets based on intelligence and knowledge of competitor activity and rates, resulting in increased revenue generation through focused sales activities for Local and National Accounts.
• Ensure we maintain and grow revenue and market share via existing and new customers, developing a network of contacts to help to cross sell the group
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximise profits.
• Forecast and track key account metrics (e.g., monthly sales results and annual forecasts).
• Produce accurate and timely, weekly, monthly and annual reporting that meets the needs of Cluster Sales Manager and Head of Sales
• Complete and execute hotel sales plan, review and update in line with strategy and hotel business needs.
• Involvement in RFP’s both local and national ensuring all stakeholders are consulted during negotiations.
• Managing a portfolio of local accounts
• Achieve 8 face to face appointments per week.
• Using data and market research conduct telesales and campaigns to identify opportunities for hotels.
• Support the conversion of key business Group and M&E Enquiries.
• Maintain an up-to-date pipeline of target accounts.
• Attend any Hotel/brand Team Meetings, Sales Meetings, Blitzes and organising FAM Trips (familiarisation trips for travel agents) as requested.
• Adhoc reporting as neccessary, including data for Head Office.

What we need from you
To succeed in this role, you’ll need to be a proactive self-starter who is able to proactively drive business, maintain or grow market share from existing accounts and delivery of any potential new business. There will be a significant reliance on the individual to understand and analyse market data to identify opportunities for new business wins. In addition, the role requires:

• Effective selling skills.
• Excellent relationship-building skills.
• Ambitious and driven, with a desire to understand the hotel sector.
• Results-driven, self-motivated, flexible and resilient.
• Previous experience as a Sales Executive achieved within a UK market, with a good understanding of hotel business mix needs of transient and corporate business.
• Excellent communication, organisational skills, and negotiation skills with a good working knowledge of Microsoft Office (Word, Excel & PowerPoint) are essential.
• Experience of Delphi and reservations Systems (Cvent/OnQ) would be highly desirable.
  
• The ability to represent the hotels, brands and wider group in a compelling manner to influence new business acquisition.
• Numerate and the ability to identify opportunities.

Heeton is all about building a workplace for the future, we believe in equal opportunities and celebrate diversity. We are an inclusive workplace, where everyone is welcome, and everyone can be natural, and be the best versions of themselves.

We recognise that we are on a journey regarding diversity and inclusion and would welcome applications for candidates from underrepresented backgrounds.

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.