Total 204 customer service job vacancies in Quality Assurance / Control category in Singapore

Senior/Customer Quality Engineer (Automotive/Manufacturing)

Our client is a leading globally recognized technology company specializing in the design and manufacturing of automotive software and hardware components. With a unique standing in the automotive industry, this forward-thinking organization is now seeking a Senior/Customer Quality Engineer to join their dynamic team.

What you will do:

• Serve as the primary liaison between the company and its customers regarding quality-related matters
• Review and analyze customer quality requirements, translating them into internal quality standards and processes
• Timely and effectively address quality concerns and drive improvements using six sigma problem solving tools and 8D
• Coordinate with cross-functional teams to ensure quality control processes are consistently applied.
• Use APQP tools such as Process Flow Diagrams (PFD) and Control Plans to support quality planning
• Track quality deviations, prepare reports and lead meetings to recommend improvements to resolve non-conformance and enhance product reliability.
• Ensure compliance with our Quality Operating System, all relevant industry standards and regulatory requirements.

What you will need:

• Degree in Engineering (Electronics/Mechanical/Computer Engineering/Physics/Material Science)
• Minimum 3 years of relevant customer quality experience from the manufacturing/industrial/automotive industries
• Must possess knowledge in APQP (Advanced Product Quality Planning) process & standards (TS16949, FMEA, Quality Plan, PPAP)

Location: Central-North

Interested candidates kindly forward your CV to yiling.tan@peoplesearch.jobs (Tan Yi Ling, Reg No: R21103172). You may email this great opportunity to someone who would be a great fit for this role.

All information will be kept strictly confidential. We regret to inform that only successful applicants will be contacted.

PeopleSearch Pte Ltd

EA License No: 16S8057

Amagi is a global leader in cloud-managed services for the streaming TV and broadcast TV industry. Amagi enables TV networks and content owners to distribute and monetize their content. Amagi’s clients include premium networks and platforms such as NBCU, CBS, PBS, Samsung TV Plus, Redbox, XUMO, Roku, A+E Networks, Viceland TV, MGM, ShortsTV, Yahoo! Finance, PeopleTV, Tastemade, Turner Corporation, Discovery Networks and more. Amagi pioneered the use of cloud technologies in the broadcast industry, and today manages 3000+ channels with deployments in more than 40 countries. Amagi is an advanced tier partner of Amazon Web Services (AWS), and works on the latest cloud technologies that are shaping the media and entertainment industry. Amagi has sales offices in New York, Los Angeles and London, an operations centre in New Delhi, and an innovation centre in Bangalore. For more information, visit www.amagi.com.

For more information: www.amagi.com 

Work Location: Bengaluru 

Work Mode: In Office, 5 days/week. 

 

Key Responsibilities:

• Writing test cases for complex systems.
• Designing, developing, and maintaining robust automated test frameworks, tools, and infrastructure.
• Writing and executing test plans, test cases, and test scripts for various types of testing including performance and Identifying, reporting, and troubleshooting defects in the product.
• Work on REST API or SDK Integrations.
• Keeping up-to-date with new testing techniques, technologies, and tools, and recommending improvements to the testing process.
• Conducting regular ramp up sessions within the SDET team on latest tools and technologies to keep juniors in the team up to date on testing/technology trends.

 

Skills and Expertise Required:

• Strong Experience in Python, web services, HTML, XML, json, excel
• Experience in designing and building scalable automated test frameworks and test suites, working across technologies and Analyzing the logs for failures and resolving in the shortest time.
• Strong experience in Agile development methodologies and utilizing technologies such as GIT, Maven, Jenkins for Continuous Integration and Continuous Delivery.
• Experience in manual testing, analyzing test logs, creating test reports and keeping the manager updated on the progress on a regular basis.
• Experience with Open Source Performance Testing Tools like Locust or JMeter.
• Prior knowledge on Player validations
• Information on Streaming protocols
• Understanding of SSAI
• Knowledge of AWS & GCP is an added advantage
• Streaming Media Industry Experience or Server Side Ad Insertion.
• Experience Range: 3 - 5 years

Fixed term position until 31/3/24

We are looking for a dynamic thinker to support our local planning of patient journeys. The role involves effectively planning patient journeys to and from home / health care setting using our cleric system and against set key performance indicators.

Our patients have varying clinical and mobility needs, some of our patients travel regularly with us into renal and oncology units. Our patients and staff are our priority, ensuring we show care, compassion and empathy.

You will need a calm approach under pressure, have geographical knowledge of West Essex and outlying areas. Customer service skills are also key as you will be liaising with patients, clinics and our staff, keeping calm under pressure and following the Trust's vision and values.



Responsible for the planning of transport for future dates. Responsible for the control of ambulance service resources for the current day. To ensure all patients on our transport get home as quickly as possible.

Full training is provided, the role will work on a shift basis covering a range of shifts between 0600 - 2200hrs 7 days a week. You will be required to have some flexibility and be reliable.



You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.


This advert closes on Wednesday 20 Nov 2024

Compliance and Quality Assurance Manager for Regulated Service & Resources needed in East London

The rate is £36.05ph PAYE

This is a temporary role

The reference number is: RQ1398469

The successful candidate will be responsible for taking a proactive approach in overseeing Ofsted registration of supported accommodation providers as per The Supported Accommodation Regulation 2023 and quality assuring children’s placement/homes.

The role will monitor, and improving the standards of homes for children by undertaking quality assurance visits and ensuring accommodation providers we use are Ofsted Registered as per the above regulation and monitoring and improving the standards of homes for children and young people.

The post holder will ensure the highest quality of service delivery in terms of the care, support and health & safety within the homes our children reside in that meets Ofsted’s minimum quality standards.

The post holder will contribute in ensuring placement stability for children in our care, as well as ensuring all homes provider’s compliance documents and policies are gathered, reviewed and kept securely.

Due to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Kirsty@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

You can also follow us at Twitter/Facebook/LinkedIn or via our website

Responsibilities:

- Develop test case for new application / service features and IAC release

- Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage

- Execute test cases and test plans to support the quality assurance activities throughout software lifecycle

- Participate in continuous improvement in quality of test pipelines and test process

Key requirements:

- Good knowledge in Python, TypeScript and React

- Good understanding in API (FastAPI), Distributed System (Celery, Kafka, ActiveMQ), Database (PostgreSQL) and CICD (Ansible, GitLab, ArgoCD)

- Hand-on experience in develop test-driven use case and technical documentation

- Hand-on experience in develop DevOps test pipeline for modern applications architecture (i.e. container, microservices, micro-frontend) and blue-green deployment

- In-depth knowledge and experience in analysing software requirement specification and identifying the required test scenarios

- Experience with containers and orchestration tools such as Kubernetes/OpenShift

These positions work in Yosemite National Park performing lead traffic management duties in support of the park wide operations of the Division of Resource and Visitor Protection, law enforcement office. The purpose of the position is to provide guidance and leadership to traffic control aids in the mitigation and management of traffic congestion, facilitation of visitor traffic flow around emergency scenes, controlling parking, and providing information to visitors as necessary.

Duties:

• Serves as shift lead for up to 10 employees. Leads Traffic Control Aids in the monitoring of vehicular traffic levels against pedestrian traffic and leads the control on intersections with regards to safety and the smooth flow of vehicles.
• Personally observes and monitors parking lots, directs buses and motor homes to appropriate parking stalls, close parking lots when full. Reports information to supervisor.
• Drives government vehicles on park roads and or state federal highways including outlying areas of the park.
• Leads staff or personally provides traffic control in and around emergency scenes as directed by park law enforcement personnel.
• Reports to supervisor or law enforcement dispatchers any public use and or traffic violations or visitor use problems or emergencies via radio communications or in person.

Yosemite National Park, California, known worldwide for its spectacular natural beauty is the backdrop for this position. Sitting astride the Sierra Nevada Mountains, the park covers 1,182 square miles of varied wilderness ecosystems, from river valleys to alpine meadows to lofty 13,000-foot-high peaks. Yosemite Valley is located 208 miles from San Francisco, 81 miles from Merced, and 94 miles from Fresno. Shopping, medical, postal and laundry services are available in the park. Elevation at the Valley floor is approximately 4,000 feet and 2,200 feet in El Portal. The park is open year-round with the majority of activities occurring during the busy season March through October.

Physical Demands: The work demands long periods of standing at a fixed post and or walking on paved or uneven dirt surfaces. The employee may be exposed to extreme weather conditions, dust, flying debris requiring sureness of balance and knowledge or personal protective equipment.

Working Conditions: The work is exclusively outdoors on dirt, gravel or pavement during the spring and summer seasons. The ambient temperature during these periods range from 50-110* Fahrenheit, with some variations dependent on the elevation of the assignment. Work assignment elevation ranges from below 4,000 ft to over 10,000 ft. Work is primarily on foot in roadways and parking lots, sidewalks, trails with some work accomplished on bicycle or while operating a government vehicle.

Starting at $19.02 Per Hour (GS 5)

My client an established manufacturing and sub-contract services company are currently looking to recruit a Quality Engineer to take responsibility for ensuring delivery and maintenance of the company's QHSE Management System, associated documentation and overall quality of products to meet customer requirements.

This is a full-time position working 37.5 hours a week over a 4 day week (Monday to Thursday)

*** It is ESSENTIAL that candidates have the ability to work unrestricted in the UK without any CURRENT or FUTURE requirement for employer sponsorship ***

Key Responsibilities:

• Verification / Validation all product specifications have been met during the product manufacturing process
• Processing customer concerns through the Non-Conformance Reporting (NCR / 8D) process to completion
• Identification, Investigation and disposition of non-conforming material through the Non-Conforming Material Report (NCMR) process
• Participate in supplier QBRs with the production of supporting Quality data to aid the monitoring & measurement of supply chain
• Monitor Supplier performance in relation to non-conforming product with regular internal / external communications, reviews and follow-up
• Support and advise on product queries
• Perform Process Failure Mode Effects Analysis (PFMEA) as required
• Reporting of QHSE Metrics / KPI's
• Assist in the production of System Management documentation and reviews
• Support NPI, product development and 'first off' process approval
• Carry out internal process and system audits with action follow-up and progression to closure (ISO9001 / ISO130485 / ISO45001 / ISO14001)
• Calibration management / control, inc. liaising with external providers
• Assist in the implementation of process improvement activities
• Liaise with various stakeholders regarding the processing, evaluation and reporting of customer returns.

Key Qualification / Experience Requirements:

• Hold a relevant HNC or equivalent level qualification in an Engineering/Quality related subject
• Excellent knowledge and awareness of Quality Management Systems
• Ability to carry out Root Cause Analysis, identify corrective and preventative measures and monitor effectiveness
• Ability to conduct audits on Business systems and processes to meet ISO standards
• Ability to prepare, analyse and report quality statistics internally and externally at all levels
• Excellent communication skills, both written and verbal
• An understanding of quality improvement programmes and IPC electronic assembly knowledge would be advantageous
• Strong understanding and knowledge of MRP systems

For further details on this opportunity contact Jason Wallis at Service Care Solutions

Our Client based in Berkshire is currently recruiting for a Customer Safety, Fire Inspector to join their team on an initial fixed term contract until April 2025.

This is a Full time role for at least 4 months with possibility of extension based in Bracknell offering £33,973 per year.

The purpose of the role is to oversee the inspection of communal areas within all buildings, including Fire Door Inspections & testing of fire assets to support compliance with the key requirements of Regulatory Reform Fire Safety Order making sure high levels of customer safety.

Responsibilities:

• Support the Fire, Building Safety & Compliance teams and wider business, with ongoing monitoring and assessment in respect of Fire and Building Safety. Providing on site remedial changes and advice ensuring that suitable controls, processes, and procedures are in place.
• In accordance with the Regulatory Reform Fire Safety Order, ensure high levels of customer safety are achieved through thorough and detailed inspections of communal areas within all buildings, ensuring fire assets are tested and fire safety notice boards & Secure Premises Information boxes are audited/kept up to date.
• Undertake visual monthly checks and/or testing of key firefighting equipment such as fire-fighting lifts, fire-evacuation lifts, inlets and outlets for dry and wet rising mains, smoke control systems, suppression systems, fire detection and fire alarm systems including any linked to ancillary systems such as smoke control systems; evacuation alert systems, automatic door release mechanisms; plus check that all wayfinding signage, fire escape signage, fire action notices and fire door signage are present and correct
• Carry out a Quarterly communal fire door inspections and annual customer flat front door inspections recording defects via Fire Door Inspection app. Carry out on site minor adjustments to minimise any fire risks

Requirements:

• Good knowledge of relevant codes of practice and regulations associated with Fire Safety, Fire Doors and Fire safety equipment and signage.
• Experience working in a customer service role.
• Knowledge and experience of Microsoft applications and similar Housing Management system such as Open Housing.
• Full driving licence and/or the ability to travel in a timely and efficient manner to visit tenants, sites and attend meetings, frequently located in areas not covered by public transport.

If interested please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

We strongly encourage applicants to read the entire announcement before submitting their applications.

As the Director, Identity Assurance you are responsible for providing executive leadership and direction in the establishment and maintenance of a Service-wide strategy that ensures consistent oversight of all authentication and authorization needs across IRS functions and programs, ensuring the establishment of a secure environment for taxpayers to interact with the IRS.

As the Director Identity Assurance your duties and responsibilities include the following:

• Serves as consultant and principal advisor to senior management on all matters relating to identity assurance needs across IRS functions and programs. Provides executive leadership and direction through coordination with top-level heads of office. Formulates short and long-range program policies, strategies, and objectives for identity assurance efforts throughout the IRS. Manages a broad set of activities to enhance identity assurance and digital identity services related to federal tax matters. Coordinates program activities with other top-level IRS executives to prepare Service-wide policies, address cross-functional issues, new identity assurance strategies, and ensure consistency of approach. Provides strategic direction for the development and publication of policies and procedures regarding identity assurance including procedures for initiating new and/or enhanced services and for defining stakeholder roles and responsibilities and governance processes.
• Directs activities to build leveraged partnerships and collaborate with internal and external partners and stakeholders to provide organizational support and strategically deliver value-added, cost-efficient business and technology solutions. Provides executive oversight of the Digital Identity Risk Assessment process that defines the identity level of assurance and risk mitigations for IRS public facing applications. Provides executive leadership to design, develop, and implement the strategic vision for enhanced identity assurance. Collaborates with senior IRS executives to align people, processes, and technology initiatives to achieve this strategic vision and continuously monitor performance, identify risks and weaknesses, while also preserving the IRS's reputation as a premier governmental steward of private taxpayer data. Briefs all levels of IRS management as well as external stakeholders on IRS identity assurance developments. Prepares input to testimony and may participate in Congressional hearings related to IRS identity assurance matters.
• Leads development of business requirements for identity assurance, including the development and prioritization of business justifications and the establishment and monitoring of performance measures for initiatives. Assesses taxpayer needs, capabilities, and expectations to determine appropriate channels for optimal service delivery. Collaborates with the Chief Privacy Officer and other senior IRS executives to generate, develop, prioritize, and execute the portfolio of identity assurance activities/services/mitigations. Manages and chairs Advisory/Executive Steering Committee(s) that are composed of stakeholders from across IRS and responsible for oversight of the development of identity assurance program.
• Partners with other federal agencies, private industry, and international organizations to stay current with new technologies and assess trends and related practices in the identity assurance industry and evolving patterns in taxation. Consults with the Chief Privacy Officer in the design and implementation of security measures (standards and systems) to ensure the measures comply with policy and legal requirements and provides effective protection of taxpayer privacy. Partners with internal organizations, such as Records Management and Disclosure, to coordinate privacy aspects of regulatory adherence to email, instant message and other electronic files management policies and the control of sensitive information. Partners with Information Technology and Cybersecurity to develop and deploy innovative technologies to ensure a secure environment for taxpayers to interact with IRS.
• Ensures Service-wide adherence with identity assurance principles and National Institute of Standards and Technology's (NIST) digital identity guidelines technical requirements through a robust risk assessment process that looks at business processes for risks to identity assurance. Regularly assesses all applicable controls to the current environment identifying gaps and mitigations. Collaborates across IRS business units, functional units, and senior executive leadership to develop and implement identity assurance to increase operational efficiency and reduce taxpayer burden.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Starting at $147,649 Per Year (ES 00)

WHAT IS THE TS- TAXPAYER SERVICES DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: TS - RICS-Return Integrity and Compliance Services; Return Preparer Support.

The following are the duties of this position at the full working level.

• Plans and conducts independent examinations and related investigations of a variety of individual and business taxpayers involving complex tax issues and accounting records and typical methods.
• Classifies and screens individual and business tax returns and allowance cases showing changes in tax liability and selects those which have the highest potential for audit.
• Classifies returns received as the result of transfers, special handling requirements, or collateral requests.
• Reviews collection and criminal investigation referrals for examination potential.
• Provides technical support and training as a coordinator of programs between compliance and other departments within the Internal Revenue Service.

Starting at $72,553 Per Year (GS 11)

• The duties described are for the full-performance level. At developmental grade levels, assignments will be of more limited scope, performed with less independence and limited complexity.
• The duties may include, but are not limited to:
• Schedules, plans, and conducts comprehensive, on-site and virtual reviews of small- to mid-sized FAS cooperators, participants, grant recipients, and private voluntary organizations' financial systems.
• Conducts analysis of the following areas (but not limited to): micro purchase credit card transactions; representation fund expenses; administration of petty cash; unliquidated obligations; travel vouchers; procurement actions and expenses.
• Prepares and submits comprehensive and well-documented review file workpapers to the supervisor or designated senior specialist for review.
• Assists senior level Compliance Review Specialists with conducting special surveys, studies, and reviews of FAS programs, policies, and procedures and prepares recommendations for improvement.
• Assists in reviewing and evaluating existing and proposed legislation and regulations to determine the impact they may have on FAS operational systems, and whether they have adequate safeguards to detect or prevent fraud, waste, and mismanagement.
• Assesses internal controls of the organizations for: adequacy of safeguarding FAS resources; accuracy and reliability of data furnished to FAS; and compliance with laws, regulations, and policies.

Starting at $68,405 Per Year (GS 9-12)

Our Client based in South West England are currently recruiting for a Class 3 Building Control Surveyor to join their team as soon as possible.

This is a full time, permanent role offering £48,710 per year + Car Allowance and Hybrid working / supported relocation.

The purpose of the role is to enforce the Building Regulations and allied legislation in the capacity as a Registered Building inspector under the Building Safety Act 2022.
Manage development proposals through the Building Control process from the pre-application stage through to completion on site of applications deposited to the Local
Authority or as required as part of a multi-disciplinary team for the Building Safety Regulator. Act as technical adviser and decision maker on Building Control and other related issues, whilst acting as lead officer on major Building Regulation applications.

Responsibilities:

• Maintain a detailed knowledge of the building regulations, structural engineering, fire engineering, or other specialism relevant to the team to which the post-holder is allocated, ensuring consistency and accuracy of professional interpretation, and act as professional expert.
• Interpret Central Government guidance & Building Control policy, including the preparation & organisation of the council's case to justify its decision(s) including at appeals & determinations submitted to Central Government & at court proceedings.
• Ensure that Building Control revenues are maximised by maintaining our market share, through efficient invoicing and the determination of applications within prescribed time periods.
• As part of the service planning process for the Building Control Team, explore, devise & present technical justification to management team, for specific project proposals.
• Work in an ethical way, where compliance with regulations is the primary task and winning new work secondary, not bidding for new work on the basis of interpretation
• Provide technical oversight and training of class 2 building control surveyors assisting by working under supervision on complex schemes.

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

These positions work in Yosemite National Park performing traffic management duties in support of the park wide operations of the Division of Resource and Visitor Protection, law enforcement office. The purpose of the position is to mitigate and manage traffic congestion, facilitate visitor traffic flow around emergency scenes, control parking and provide information to visitors as necessary.

Duties:

• Monitors vehicular traffic levels against pedestrian traffic and controls intersections with regards to safety and the smooth flow of vehicles. This includes vehicular and pedestrian direction and/or management on foot, bicycle or government vehicle in and around intersections and parking lots.
• Monitors parking lots, directs buses and motor homes to appropriate parking stalls, closes parking lots when full.
• Explains regulations to park visitors and provides information and advice on park activities and cultural, historical and/or natural resources identification and protection.
• Drives government vehicles on park roads and/or state and federal highways including outlying areas of the park. This activity includes supporting convoy operations of commercial vehicles, visitors and/or employees through construction areas or other hazardous conditions as directed.
• Provides traffic control in and around emergency scenes as directed by park law enforcement personnel. This may include helicopter landing areas, search and rescue operations, fire zones and park closures as assigned.
• Reports to supervisor or law enforcement dispatchers any public use and/or traffic violations or visitor use problems or emergencies via radio communications or in person.
• Performs other duties as assigned.

Yosemite National Park, California, known worldwide for its spectacular natural beauty is the backdrop for this position. Sitting astride the Sierra Nevada Mountains, the park covers 1,182 square miles of varied wilderness ecosystems, from river valleys to alpine meadows to lofty 13,000-foot-high peaks. Yosemite Valley is located 208 miles from San Francisco, 81 miles from Merced, and 94 miles from Fresno. Shopping, medical, postal and laundry services are available in the park. Elevation at the Valley floor is approximately 4,000 feet and 2,200 feet in El Portal. The park is open year-round with the majority of activities occurring during the busy season March through October.

Physical Demands: The work demands long periods of standing at a fixed post and/or walking on paved or uneven dirt surfaces. The employee may be exposed to extreme weather conditions, dust, flying debris requiring sureness of balance and knowledge of personal protective equipment. Employee must be able to maintain concentration and situational awareness during stressful situations and while working at full effort to several uninterrupted hours at a time. The employee may, dependent on assignment, circumstances and/or situation be required to perform these duties for long periods of time without rest of relief. Employee must be able to lift traffic control devices weighing up to 25 pounds.

Working Conditions: The work is exclusively on dirt, gravel or pavement during the spring and summer seasons. The ambient temperature during these periods ranges from 50 to 110-degree Fahrenheit, with some variations dependent on the elevation of the assignment. Work assignment elevation ranges from below 4,000 feet to over 10,000 feet. Work is primarily on foot in roadways and parking lots, sidewalks, trails with some work accomplished on bicycle or while operating a government vehicle.

Starting at $17.36 Per Hour (GS 4)

WHAT IS THE SMALL BUSINESS SELF EMPLOYED(SBSE) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas: Small Business Self-Employed Campus Exam/AUR Ops

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you

• Plans and conducts independent limited examinations and related investigations of a variety of individual and business taxpayers involving complex tax issues and accounting records and typical methods.
• Classifies and screens individual and business tax returns and allowance cases showing changes in tax liability and selects those which have the highest potential for audit.
• Classifies returns received as the result of transfer, special handling requirements, or collateral requests.
• Reviews Collection referrals and Criminal Investigation referrals for examination potential.
• Advises taxpayers of his/her rights as defined in the examination and appeal guidelines, the actual examination procedures, and an explanation of current tax and reporting responsibilities and the importance and benefit of meeting future responsibilities.
• Identifies issues to be pursued based on large, unusual or questionable items that produce a significant tax or compliance effect and utilizes the tax law and facts needed to resolve them. Recognizes indicators of fraudulent activity and develops appropriate referrals.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Starting at $41,226 Per Year (GS 5-9)

About Us
Globally, energy markets are in transition to a net zero future and the entities within these markets are transforming their underlying business models to ensure that they stay relevant, sustainable and profitable. As one of Australias largest energy providers, we are proud of our purpose to lead and accelerate the clean energy transformation for all. 
Our ability to deliver on this Purpose will be dependent on how well we deliver products and services that make the transition to clean energy as simple as possible and above all, by continuing to strengthen the trust our customers have in us.
This is where you come in!
About the Role:
The Manager Group Customer Compliance is a senior retail regulatory specialist who leads the regulatory advisory function for the Customer business unit. The role provides the strategic direction for compliance matters to ensure the best
... Click here to view more detail / apply for Compliance Leader, Customer