An exciting opportunity has arisen to join our forward thinking and friendly Homecare team at Manchester Foundation Trust. Our homecare service is one of the largest in the country with over 13,000 patients across the trust. Our service continues to expand, with an annual turnover of approximately £90m and a savings contribution of over £18m a year.
You will support the delivery of a patient focused Homecare Service and assist with the promotion of cost effective use of medicines.You will work closely with the multidisciplinary teams across various specialties. Dealing with patients and carers on a regular basis you must be able to conduct conversations tactfully and sensitively. You must always act with professionalism and engage firmly but diplomatically with Homecare providers, ensuring collaborative working to deliver a safe and effective service.
We are looking for an excellent team player who is flexible and self-motivated to enhance our team. A working knowledge of hospital pharmacy and or homecare is desirable but not essential as a full training program is available.
The ideal candidate will possess:
• The ability to work accurately and methodically
• Excellent communication skills both via telephone and email.
• Good IT skills
• The ability to work under pressure and use their own initiative to meet deadlines
Your primary base will be at Oxford Road Campus (ORC) but you may be asked to work at other sites on occasion.
• Processing Homecare prescriptions
• Dealing with queries from patients, carers and homecare providers via emails and telephones
• Liaising with clinical teams to ensure the homecare service is working as it should
• Logging complaints and incidents
• Investigating invoice queries and checking supplier statements
MFT is one of the largest NHS Trust In England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.
Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 28,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.
We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.
We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.
At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.
To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description attachment under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’that sits with the Job Description. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team atresourcing@mft.nhs.uk.
We’re looking forward to hearing from you!
This advert closes on Monday 25 Nov 2024
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