Total 3 fb tourism hospitality job vacancies in Others category in hamilton south lanarkshire

MAIN RESPONSIBILITIES

Customer Relations

• Provides a friendly and personalized welcome for guests.
• Offers attentive service and adapts to any constraints guests may have.
• Heeds any remarks made by guests and ensures follow-up.
• Establishes good relations with guests, offering advice and fostering customer loyalty.

 

Professional Techniques / Production

Completes the following tasks:

• Prepare the point of sale and preparation areas.
• Welcomes guests and provides waiter service.
• Cleans and tidies the restaurant and prepares areas after closing.

• Before every work shift, learn about dish composition and any shortages.
• Organizes his/her work to suit fluctuations in numbers, events, and guests.
• Ensures the equipment used remains in good condition. 

 

Team management and cross-departmental responsibilities

Communicates and cooperates closely with the other departments (kitchens, bars, lobby, banquet, etc)

 

Commercial / Sales

• Is attentive to and respects guests' needs.
• Helps increase customer loyalty through quality of service.
• Conveys an attitude in tune with the brand, contributing to the friendly atmosphere of the restaurant and dining rooms.
• Recommends and promotes the F&B and bar offers. In a wider context, is familiar with the hotel's services and latest offers.

Porter House Hospitality Group is a company run by a young and vibrant team of culinary professionals working with different clubs across NSW. We mainly aim to offer modern Australian dining experience however we are continuously evolving and strive to extend our offerings.

We are seeking an experienced restaurant manager to join our team . In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

As a manager, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.

Responsibilities:

* Assist in the hiring and training of new employees as well as the continuous training of existing staff
* Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
* Maintain high-quality food standards
* Oversee our kitchen staff compliance with all health code and sanitation requirements
* Provide exceptional customer service and lead staff to do the same
* Respond to customer complaints quickly and resolve them effectively
* Develop strategies for improving our customers’ dining experience
* Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
* Maintain inventory of all needed supplies
* Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
* Manage the work schedules of our restaurant’s staff

Restaurant Manager Requirements:

* Minimum Diploma Level Qualifications ( Hospitality )
* Previous supervisory experience in the hospitality industry preferred.
*Proven ability to work in a fast-paced setting.
* Minimum 2- 3 years work experience in hospitality service sector.
* Strong multi-tasking skills
* The physical ability to remain standing for long periods of time
* Exceptional organisational, communication, and customer service skills
* Strong managerial skills

Please include a current resume and supporting documents to your application. Three current referees would be required.
Email your CV to admin@porterhousegroup.com.au

The Reward

You will be joining a company that wants you to succeed, we offer:
• Highly competitive pay plus superannuation
• Very cooperative and motivated team to work with
• Career and development opportunities, learning from the best

Job Type: Full-time

Salary: $70,000.00 – $80,000.00 per year

Porter House Hospitality Group is a company run by a young and vibrant team of culinary professionals working with different clubs across NSW. We mainly aim to offer modern Australian dining experience however we are continuously evolving and strive to extend our offerings.

We are seeking an experienced restaurant manager to join our team . In this role, you will be asked to perform a variety of managerial functions. This starts with providing our guests with a consistently high-quality dining experience. To do this, you will need to motivate our staff and demonstrate superior customer service skills.

As a manager, you will also help our team meet its standards for quality and profitability. This will involve ensuring that all food health and safety requirements are met. Your job may also require you to hire new staff, train them, and create schedules that reflect the dynamic needs of the restaurant.

Responsibilities:

* Assist in the hiring and training of new employees as well as the continuous training of existing staff
* Oversee both front and back of house operations, including wait staff, kitchen crew, and bussing staff
* Maintain high-quality food standards
* Oversee our kitchen staff compliance with all health code and sanitation requirements
* Provide exceptional customer service and lead staff to do the same
* Respond to customer complaints quickly and resolve them effectively
* Develop strategies for improving our customers’ dining experience
* Work with staff to project future needs for kitchen supplies, goods, and cleaning products.
* Maintain inventory of all needed supplies
* Identify methods our restaurant can use to cut waste, decrease costs, and improve profits
* Manage the work schedules of our restaurant’s staff

Restaurant Supervisor Requirements:

* High school diploma or GED
* Previous supervisory experience in the hospitality industry preferred.
*Proven ability to work in a fast-paced setting.
* Minimum 3/4 years work experience in hospitality service sector.
* Strong multi-tasking skills
* The physical ability to remain standing for long periods of time
* Exceptional organisational, communication, and customer service skills
* Strong managerial skills

Please include a current resume and supporting documents to your application. Three current referees would be required.
Email your CV to admin@porterhousegroup.com.au

The Reward

You will be joining a company that wants you to succeed, we offer:
• Highly competitive pay plus superannuation
• Very cooperative and motivated team to work with
• Career and development opportunities, learning from the best

Job Type: Full-time

Salary: $70,000.00 – $80,000.00 per year