My client is a family run specialist commercial cleaning company, who operate across the country. They provide a wide range of so.....
My client is a family run specialist commercial cleaning company, who operate across the country. They provide a wide range of soft FM services for a broad portfolio of clients including organisations in the healthcare, retail and commercial sectors. They have grown impressively over the last few years and currently have a turnover in excess of £8m. I am currently working in partnership with them to find an Area Manager to oversee a mixed portfolio of contracts in the area that covers Bristol Birmingham, Gloucester and Cardiff. The successful candidate will be responsible for leading and driving performance across key accounts as well as various commercial cleaning sectors, including healthcare, retail and office, with the aim of delivering the best service possible to their customers. Reporting into the Operations Director the Area Contracts Manager role will have the following duties
• To carry out structured site visits that ensure specifications are met and customer expectations are positively managed
• Responsible for completing monthly audits
• Responsible for meeting monthly KPIs
• Issue and control of staff uniforms
• Control of materials and equipment, including repairs, stock control and ordering within an assigned monthly budget
• Ensuring contract COSHH assessments sheets and Risk Assessments are completed.
• Completing and using Company administration procedures.
• To provide cover and support within the region as required.
• Line Management responsibilities for Supervisors and operative team
• To ensure on-site teams understand their roles, responsibilities and what is expected of them.
• Assisting and overseeing performance management
• Assisting with HR practices, such as wellbeing meetings and managing staff welfare
• Ensuring that employees have been trained to standards and identify training needs to support career development
• Responsible for guiding Site Managers / supervisors to maximise both contract KPIs and their team’s personal performances. Also involved in setting standards, monitoring performance and managing budgets
• Team Building and promoting a harmonious working environment
• To support recruitment procedures efficiently.
• Ensure that employees are adhering to H&S policies
• Comply with current Health and Safety Legislation.
• Report H&S concerns through the appropriate channels within a timely manner
• Being a Health and Safety ambassador and to take a proactive approach to Health and Safety Management, promote good habits and methods of work
• Deliver safe working practices with a region
• Responsible for completing weekly timesheets for the key accounts
• Manage weekly Payroll report
Area Contracts Manager candidate requirements
• Ideally five years management experience in the contract cleaning sector
• Possess a full UK driving license
• Reside ideally in the Bristol area
• Proficient in Microsoft Office
A company car plus fuel card, iPhone, tablet and laptop are provided
Salary circa £35k, 20 days holiday (plus bank holidays) and Nest pension, with 3% employer contribution
We do try to reply to each application personally, however as you can appreciate, we receive a high number of applications for each role we handle and it is not always possible to do this. Therefore, if we do not contact you within seven days your application for this particular role has not been successful. However, we have retained your CV and we will advise you of future roles that may be of interest. Fairford Associates operates as an Employment Agency introducing work-seekers to client employers for direct employment by those employers.
