A Vacancy at Wirral University Teaching Hospital NHS Foundation Trust.
Please note there is a requirement for out of hours on call support in this post.
We are looking for a highly motivated, enthusiastic and technically capable individual to join the 3rd line Team within IT Services as IT Senior Support Technician working within the Server & Security team.
This is an exciting opportunity for a dynamic individual with a background in Windows, Linux Servers and Physical/Virtual Infrastructure with a passion for implementing and developing key infrastructure improvements to the trust.
The successful post holder will have a key role in the delivery and support of Server Infrastructure, Desktop Environments and Cyber Security Prevention across the Trust during a period of increased upgrade programmes throughout the trust at both Arrowe Park and Clatterbridge Hospitals.
Ability to drive and access to a vehicle is required with this position as support will cover multi-site in / out of hours.
• Provide practical advice and support to users of IT systems.
• Provide support and advise of Server and Infrastructure systems.
• Provide project support for Infrastructure projects.
• Installation of Hardware, Server, Infrastructure and Software.
• Repairs and maintenance of end user IT equipment.
• Documentation of procedures and all activity.
• IT Project Management support.
• Administrate clinical and non-clinical applications and clinical network integrated devices.
• Provide specialist IT Relationship management with departments and wards.
• Take the lead on specific project tasks under the management of Senior Support Specialists and other senior Digital Healthcare personal such as project managers or senior team.
• Take the day-to-day lead with regards to communication and escalation for defined clinical or administrative locations.
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Please see Job overview & attached Job description for further information about the IT Senior Support Technician position available with WUTH.
This advert closes on Monday 13 May 2024
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