Total 5 job vacancies by 02 CACI, INC.-FEDERAL

Are you interested in continuing your career in CJTF HOA/AFRICOM in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement CJTF HOA/AFRICOM’s mission objectives.

What You’ll Get to Do:

CACI has an excellent opportunity for an experienced, self-directed, Service Desk Technician.  This position is in support of a Department of Defense (DoD) organization, CJTF-HOA located OCONUS in DJIBOUTI, Africa.  This position is required to travel OCONUS. 

Performs a variety of difficult assignments associated with monitoring and controlling computer operating systems. Supervises and manages the daily activities of configuration and operation of business systems. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Sets up and maintains more than one type of computer system such as Open VMS Systems/DSM environments, UNIX systems (SCO and SUN), and Windows systems. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems. Evaluates and installs developed software during various phases of testing. Reviews and prepares documentation for systems, tests and installation of software. Investigates and recommends methods and techniques for obtaining solutions. Initiates preventive maintenance on the operating systems as well as repair to system/environment problems. Administers systems/environment solutions for multiple projects with varying schedules. Interfaces with vendors for trouble calls. Supports the planning of system/environment requirements for individual projects.  May provide work direction and guidance to others.

More About the Role:

The successful candidate must be able to communicate clearly and succinctly both written and orally, have a positive customer service attitude, and present products and ideas in a business-like manner.  The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.  The candidate must be experienced in interfacing with both client managers and system users. Specifically, the Help Desk Technician will be responsible for supporting systems and applications on a geographically dispersed Windows 10 Enterprise network with multiple types of servers and server applications. The HD Tech will be responsible for Windows system administrator functions supporting a global Active Directory infrastructure in a mixed Windows environment.  The HD Tech will provide journeyman level knowledge and specialized experience to include management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.  Provide Tier 0/1 support to the customer and their components to include Tier 0/1 infrastructure troubleshooting and support that involves the configuration and administration of servers in their area of operation. 

Additionally, the DH Tech will provide remote support and/or travel to customer servers and sites as required.  The ideal candidate will have experience maintaining and supporting network devices consisting of primarily Cisco routers and switches.  Using this knowledge the system administrator will be successful in providing necessary administration and maintenance support of this system.

You’ll Bring These Qualifications:

• Currently hold an adjudicated Secret Clearance and be able to maintain
• 3+ years of experience in Systems Administration work
• Professional and responsible system administration of Microsoft Windows servers
• Effective communications throughout all levels of operational command
• Experience troubleshooting and administering Microsoft windows 7 desktop systems
• Active directory account creation and administration experience
• Experience with Desktop Support and Troubleshooting
• Experience working with and supporting Cisco Routers and Switches
• Microsoft Certified Systems Administrator (MCSA) Win 10 or Microsoft 365 Certification: Modern Desktop Administrator Associate
• CompTIA Security + (IAT Level II or greater)

These Qualifications Would be Nice to Have:

• ITIL v3 - Foundation
• Automation using Microsoft PowerShell, VBScript, or batch files
• Experience with Microsoft SCCM
• Adaptable to changing circumstances and operational needs
• Experience working in VmWare ESXi environments
• Experience with network storage (SAN/NAS)
• Experience with enterprise backup solutions
• Understanding of Department of Defense Military standards
• Experience working with and supporting Cisco Routers and Switches

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

Are you interested in continuing your career in CJTF HOA/AFRICOM in a mission focused environment? CACI has established and upcoming positions throughout the European theater supporting multiple customers for the Department of Defense. We are looking for experienced, innovative and motivated IT Specialists to support enablement CJTF HOA/AFRICOM’s mission objectives.

What You’ll Get to Do:

CACI has an excellent opportunity for an experienced, self-directed, Service Desk Technician.  This position is in support of a Department of Defense (DoD) organization, CJTF-HOA located OCONUS in DJIBOUTI, Africa.  This position is required to travel OCONUS. 

Performs a variety of difficult assignments associated with monitoring and controlling computer operating systems. Supervises and manages the daily activities of configuration and operation of business systems. Optimizes system operation and resource utilization, and performs system capacity analysis and planning. Provides assistance to users in accessing and using business systems. Sets up and maintains more than one type of computer system such as Open VMS Systems/DSM environments, UNIX systems (SCO and SUN), and Windows systems. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems. Evaluates and installs developed software during various phases of testing. Reviews and prepares documentation for systems, tests and installation of software. Investigates and recommends methods and techniques for obtaining solutions. Initiates preventive maintenance on the operating systems as well as repair to system/environment problems. Administers systems/environment solutions for multiple projects with varying schedules. Interfaces with vendors for trouble calls. Supports the planning of system/environment requirements for individual projects.  May provide work direction and guidance to others.

More About the Role:

The successful candidate must be able to communicate clearly and succinctly both written and orally, have a positive customer service attitude, and present products and ideas in a business-like manner.  The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts.  The candidate must be experienced in interfacing with both client managers and system users. Specifically, the Help Desk Technician will be responsible for supporting systems and applications on a geographically dispersed Windows 10 Enterprise network with multiple types of servers and server applications. The HD Tech will be responsible for Windows system administrator functions supporting a global Active Directory infrastructure in a mixed Windows environment.  The HD Tech will provide journeyman level knowledge and specialized experience to include management of help desks in a multi-user environment, a comprehensive understanding of PC operating systems, a working knowledge of network and electronic mail operations and prior supervision of help desk employees.  Provide Tier 0/1 support to the customer and their components to include Tier 0/1 infrastructure troubleshooting and support that involves the configuration and administration of servers in their area of operation. 

Additionally, the DH Tech will provide remote support and/or travel to customer servers and sites as required.  The ideal candidate will have experience maintaining and supporting network devices consisting of primarily Cisco routers and switches.  Using this knowledge the system administrator will be successful in providing necessary administration and maintenance support of this system.

You’ll Bring These Qualifications:

• Currently hold an adjudicated Secret Clearance and be able to maintain
• 3+ years of experience in Systems Administration work
• Professional and responsible system administration of Microsoft Windows servers
• Effective communications throughout all levels of operational command
• Experience troubleshooting and administering Microsoft windows 7 desktop systems
• Active directory account creation and administration experience
• Experience with Desktop Support and Troubleshooting
• Experience working with and supporting Cisco Routers and Switches
• Microsoft Certified Systems Administrator (MCSA) Win 10 or Microsoft 365 Certification: Modern Desktop Administrator Associate
• CompTIA Security + (IAT Level II or greater)

These Qualifications Would be Nice to Have:

• ITIL v3 - Foundation
• Automation using Microsoft PowerShell, VBScript, or batch files
• Experience with Microsoft SCCM
• Adaptable to changing circumstances and operational needs
• Experience working in VmWare ESXi environments
• Experience with network storage (SAN/NAS)
• Experience with enterprise backup solutions
• Understanding of Department of Defense Military standards
• Experience working with and supporting Cisco Routers and Switches

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

What You’ll Get to Do:

CACI is looking for a Linux support analyst who will be responsible for the support of end user laptops, desktops, and workstations; also, to work cross functional with other team members to develop automation strategies and deployment processes. This position will work with collaborate with project teams, Cyber, Networking, and Systems Engineering to provide a foundation for work across programs using a mix of on-prem and cloud-based technologies. 

More About the Role:

• Responsibilities Support Red Hat and Ubuntu Linux and related systems.

• Resolve second tier end user hardware and software technical issues on laptops and desktop by means of remote support tools and troubleshooting skills.

• Serve as the Red Hat and Ubuntu Linux subject matter expert within the team.

• Leverage Ansible management/patching system to manage Linux systems.

• Leverage Centrify for authentication services.

• Perform Splunk analysis and dashboarding.

• Work with project teams to determine and remediate gaps in current offerings.

• Work with other teams to help resolve complex issues within the enterprise.

• Dell servers and workstations.

• Proficiency with Windows 10/11 operating system.

• Strong Organizational & Customer Service skills.

• Ability to work independently as well as collaboratively with local and remote teams.

• Active Directory and Microsoft configuration Manager.

• You will be part of core Remote Desktop Support team that is responsible for helping project teams design, build, and secure internal and customer facing development and production environments. Enterprise level Linux escalations priority.

• Engage vendors when necessary to resolve issues.

• Train junior staff and provide technical guidance for the service desk as appropriate.

• Participate in general one on one interactions in person, over the phone or in email.

• Have the authority to make decision or suggestions based upon policy and procedure interpretation.

• Make informal presentations to groups of people.

• Once training is complete, these roles will be hybrid work schedule: 3 weeks in office 3 weeks remote.

• Up to 15% Travel.

You’ll Bring These Qualifications:

• University Degree (BA/BS) or equivalent experience and 5+ years of related work experience.

• Industry certification in any of the technologies listed.

• Experience supporting IT infrastructure in large environments.

• Experience working in a zero-trust network.

• Experience building highly secured Linux workstations.

• Experience supporting DevOps.

• Linux Administration LVM (Logical Volume Manager) administration, user management, Security Groups, security hardening etc.

• Knowledge of GitHub, JIRA, and Microsoft tools.

• An understanding of Cloud and Virtualization technologies: Amazon AW, Microsoft Azure, VMware vSphere, Microsoft Hyper V, OpenStack, Acropolis.

These Qualifications Would be Nice to Have:

• Knowledge Articles a plus.

• Strong verbal and written communication skills.

• Willingness to share knowledge/information openly and to learn from other team members.

• Willingness to bring forth new ideas and to constructively challenge the status quo.

• Exceptional Customer Experience skills and Customer obsessed.

• Ability to communicate/collaborate well with other engineer support staff, and management both inside and outside or your immediate team.

• Ability to work well within a team including both leading and following.

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

What You’ll Get to Do:

As the Support Technician, you are responsible for resolving IT hardware and software infrastructure (servers, network, security, etc.) issues using systems analysis techniques and procedures to ensure appropriate function of hardware, software, or system functional specifications.  Analyzes, troubleshoots, and resolves issues with IT infrastructure including user systems, servers, storage, and network connectivity. Provides system administration for assigned infrastructure and establishes and maintains security as it relates to users. Applies security patches and operating system upgrades to ensure the security and integrity of the technical environment.  Supports new infrastructure projects.  Maintains all configuration documentation for assigned infrastructure.

More About the Role:

• Offering desktop computer support to our remote employees including OCONUS.

• Re-image, configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripherals to remote employees.

• Safeguard computer data during all support transactions.

• Troubleshoot hardware and software issues with the use of remote-control tools.

• Support Microsoft Office 365, VDI (VMware) and Active Directory products.

• Work closely with internal and external IT support teams.

• Create, track and document small package shipments (laptops and peripherals).

• Follow customer service best practices during phone and email communications while following information security policies.

• Effectively document support procedures.

• Document support notes and progress in incident management system.

• Adhere to established service level agreements (SLA).

• Train junior staff and provide technical guidance for the service desk as appropriate.

You’ll Bring These Qualifications:

• Typically has a University Degree or equivalent experience and 3+ years of related work experience.

• Experience configuring and administering Microsoft Office 365; exposure to Microsoft Azure AD a plus. Or – Experience with Active Directory, Azure AD, Group Policy, and O365.  

• Knowledge of mobile devices and network technologies of LAN, WAN, VPN, DNS, and TCP/IP.  

• Ability to lift and carry a minimum of 30lbs. 

• Extensive walking may be required.

These Qualifications Would be Nice to Have:

• Strong problem-solving skills and the ability to develop alternative solutions. 

• Ability to establish and maintain effective working relationships with other others, work independently, and experience knowledge base articles.  

• Display a commitment to quality and strong multi-tasking skills.  

•  Excellent hardware troubleshooting experience (Dell) in a Windows environment.  

• Good attention to detail and strong writing skills.  

• Team-oriented and skilled in working within a collaborative environment.  

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is:

What You’ll Get to Do:

As a Service Desk Technician, you are responsible for collection of incident information through customer conversation, and self-service support tools. You will conduct initial assessment, triage, research, and resolution for basic incidents and requests regarding the use of application software products and/or infrastructure components.  Executes against established Service Level Agreements (SLA).  Documents resolutions and updates self-help and staff knowledge bases.  Alerts management to recurring problems and patterns of problems. Provide statistics for the weekly Service Desk report on call trends.

*Once fully trained, this role can be worked in a hybrid situation (partially remote.)**

More About the Role:

• Answers, evaluates, and prioritizes incoming telephone, voice mail, e-mail, and in-person requests for assistance from users experiencing problems with hardware, software, networking, mobile device, and other computer-related technologies.

• Communicates promptly on progress and engage other service desk resources or appropriate service resources to resolve incidents that are beyond the scope of their ability or responsibility by routing incidents, as necessary, to product line, application, or system support specialists. 

• Interviews user to collect information about problem and leads user through diagnostic procedures to determine source of error.

• Troubleshoots problems with operating systems, applications, remote access, email, and telephone and wireless issues.

• Handles problem recognition, research, isolation, resolution and follow-up for routine user problems, referring more complex problems to appropriate team.

• Defines and classifies level, priority and nature of problem, request and/or issue.

• Responsible for opening, tracking and closing trouble tickets.

• Ensures problem ownership and promotes end-user satisfaction. Tracks activities of field engineers to who tickets were assigned.

• Active Directory account management and RSA token provisioning.

You’ll Bring These Qualifications:

• Typically has 3+ years of experience. May require vocational or technical education in addition to related work experience.

• Proficiency with Windows 10 operating system.

• Experience and knowledge of installation, configuration, and troubleshooting of computers.

• Knowledge of help desk call tracking management systems; ServiceNow desired.

These Qualifications Would be Nice to Have:

• Strong verbal and written communication skills

• Excellent customer service skills

What We Can Offer You:

• We’ve been named a Best Place to Work by the Washington Post.

• Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

• We offer competitive benefits and learning and development opportunities.

• We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

• For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.

Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here

The proposed salary range for this position is: