Total 10 Manager customer service job vacancies in Legal / Public / Security category in Singapore

JOB PURPOSE The post holder isresponsible for the delivery of high-quality public health nursing services for Children Young People & Families (CYP&F) through the management and deployment of resources within a defined budget. The post holder will lead on designated projects, ensure recommendations from Child Safeguarding Practice Reviews(CSPRs), near misses, complaints and other incidents are implemented, deliver the contract and Healthy Child Programme and facilitate clinicians involvement in service planning and decision making. Please see complete job description in supporting files.

Security Partner Manager

SNSW Grade 11/12
1 x ongoing Full-Time
Headquarter location is McKell, Sydney

As the Security Partner Manager, you will collaborate with digital product teams to enhance people, processes, and practices through capability uplift, secure by design practices and implementation of initiatives to ensure security compliance and reduce the cyber risk to the citizen and Service NSW.
Responsibilities include developing high-level architecture diagrams, process sequence diagrams, and data flows to improve visibility of product architecture, conducting thorough threat modelling exercises to identify and assess potential risks, prioritising   and addressing areas of risk,   identifying   opportunities for enhancing security integration   and   contributing to the gathering and presentation of metrics and Key Performance Indicators (KPI) to demonstrate the performance of the portfolio.
The security partners are a pivotal role in cyber, acting as the conduit for our digital colleagues, ensuring that communication and collaboration across
... Click here to view more detail / apply for Security Partner Manager ? Service NSW

About Our client

Our client is a non-profit organisation, headquartered in Singapore. Their mission is to improve public sector capabilities and governance around the world. We believe that when governments are effective and responsive, they will earn the trust of citizens and businesses, which in turn encourages investment and work, and supports national development and prosperity.

They partner with governments in Africa, Asia, Latin America, and the Middle East to build public sector capability and leadership through training programmes, technical projects, and practical knowledge creation and sharing. Examples of these training programmes include programmes that impart critical knowledge and skills, and share good practices in national governance.

The opportunity

They are currently seeking to hire a qualified talent for a Senior Manager/Manager (Programmes) to design, manage and deliver training programmes for the Academy which is the training arm of the organization.

The right candidate will have notable qualifications and a well-rounded understanding of the public sector landscape. They should be well-versed in programme design and implementation, able to lead engagements with government clients, and deliver training in diverse international settings.

Some of the specific job responsibilities are listed below Key Responsibilities:

Key Responsibilities:

• Work with the Deputy Dean (Programmes) and Dean of the Academy to engage external stakeholders, including government clients and a network of subject matter experts, to design and deliver impactful training programmes
• Develop and manage learning interventions (e.g., identifying learning needs, designing curriculum, and evaluating learning interventions) based on CIG’s curriculum framework
• Scope, design and execute projects related to institution building and strengthening of National Schools of Government (e.g. strategic planning and review, organisational design, and internal capability development)
• Identify, engage, and work with subject matter experts and trainers to shape the content, curriculum and learning outcomes of the learning interventions
• Independently manage client engagements, understanding their learning needs, and contextualising learning interventions to suit local public sector environments
• Facilitate workshops and programmes in the countries where our client operates
• Lead and coordinate programme organisation and administration, which includes but is not restricted to management of programme logistics and provision of learner support
• Undertake any other responsibilities related to the establishment and operations of the Academy, as may be reasonably expected given the candidate’s experience and capabilities.

Experience and Qualifications

• Possessed a Humanity Degree or Masters from a recognised university
• For the Senior Manager position, at least 7-8 years’ progressive experience in government and public policy
• For the Manager position, at least 5-6 years’ progressive experience in government and public policy
• Good track record of designing and developing learning interventions targeted at adult learners including blended and online learning

Skillsets & Aptitudes

The ideal candidate should excel in:

• A commitment to excellence and willingness to learn. You should be proactive about ensuring that work is completed to a high standard and within deadlines. You will need to be willing and able to learn through hands-on experience and take on board feedback constructively to improve.
• A strong belief in our mission and goals, with the willingness to learn and grow alongside the organisation.
• Adaptability and resourcefulness, able to find creative solutions to new challenges and opportunities, even if these extend beyond your specific job scope
• Multitasking and managing several concurrent projects with different partners, while maintaining attention to detail

Advantages:

• Love for frequent international travel
• Familiarity in leading and coordinating cross-border, multi-cultural stakeholders across time zones
• Familiarity in working in countries other than Singapore
• Written and spoken proficiency in languages other than English

Work Arrangement

• Our client adopts a hybrid working arrangement which allows for a mix of in-office work and telecommuting.

Interested applicants may email updated CV to Daniel Yuan (R1102385): daniel.yuan@reddothunters.com

We regret only shortlisted will be notify

Service Care Legal are currently recruiting for a housing association who are seeking a skilled and experienced Legal Services Manager to oversee their Litigation team, specifically focusing on Anti-Social Behaviour (ASB) matters. Please find below further details regarding this position.

Role: Legal Services Manager (ASB)
Location: Central London
Salary: £40.30 to £44.48 per hour LTD
Contract Type: Initial 3-month contract with a view to permanent

Please note that this role would require initial office attendance 4 days per week, with further hybrid working further down the line.

About the Role

Working closely with the Head of Legal Services (Litigation) to enhance the ASB workstream, ensuring high standards of service delivery.

As an integral member of the in-house legal team, your expertise will shape the provision of legal services, tackling the complexities associated with ASB cases, including those influenced by recent legislative changes and high-profile cases.

Key Responsibilities

• Leadership and Management: Inspire and manage a dedicated Legal Services team, embodying Southern Housing's HEART values while fostering an environment focused on resident satisfaction.
• Expertise Development: Become a subject matter expert in ASB law and ensure that the team applies best practices and stays updated with relevant legal developments.
• Caseload Management: Handle a personal caseload of housing management litigation, providing comprehensive legal advice on matters including disrepair, tenancy fraud, and injunctions.
• Training and Development: Develop and deliver training sessions for team members and other stakeholders, ensuring high levels of legal competence across the organization.

Candidate Profile

• Qualifications: You are a Qualified Solicitor, Barrister, or Chartered Legal Executive with demonstrable experience in housing management litigation, preferably within the social housing sector.
• Skills: Strong drafting abilities and meticulous attention to detail are essential, along with proficiency in legal research and advocacy.
• IT Competence: Familiarity with Microsoft Office and Case Management Systems is required.

If this Legal Services Manager role sounds like an opportunity of interest, please feel free to reach out to Lloyd Stanley on 01772 208969 , or email lloyd.stanley@servicecare.org.uk. We also welcome referrals for this position, where a successful recommendation would be worth £250 each.

A client within the Public Sector based in the Lincolnshire is currently recruiting for an Environmental Team Manager to join their enforcement team as soon as possible. The client is offering a full time, temporary position on an ongoing basis with the ideal candidate having experience of working within the public sector.

The Role

Key purpose of the role is to lead a busy Environmental Enforcement Team as well as mentor and support staff in the delivery of a range of issues including statutory nuisance fly tipping, waste duty of care, stray dogs and abandoned vehicle investigations.

Key responsibilities will include but not be limited to:

• manage officers with a range of technical and regulatory experience ensuring a customer focussed approach.
• manage a team of Environmental Enforcement Officers delivering across a range of community and environmental issues including environmental protection, environmental crime and other matters affecting the street scene and amenities of our community.
• offer advice and respond to appropriate service requests and use necessary enforcement powers as appropriate and co-ordinate specific projects.
• work as part of a team to deliver operational and enforcement activities as detailed in relevant service plans and Councils outcome framework.

The Candidate

To be considered for this role you will required have a degree or equivalent work experience in Environmental Health and a sound working knowledge of the relevant regulatory frameworks as well as a full driving licence is essential.

It will be essential to have an extensive level of knowledge of the below:

• Experience of conducting environmental permit inspections and processing of permit applications is also desirable.
• review and shape service improvements to both policy and operating processes.

The client is looking to move quickly with this role and as such are offering between £300 - £325 per day Umbrella Ltd.

How to Apply

If this position sounds of interest, email a copy of your up-to-date CV to amy.dhawan@servicecare.org.uk or call Amy at Service Care Construction on 01772 208967 to discuss the vacancy in more detail.

Also, if this role is not of interest to you, but you are looking for new opportunities, please still get in touch as we cover all construction-related vacancies across the region.

Referral Bonus

If this role is not suitable for yourself, but you know someone who may be interested, please pass on their details, or forward these details to them. If they are successful in applying, you will receive a £250 referral bonus upon completion of an initial probationary period.

Job title: Public Health & Diagnostics Service Manager Reports to: Operations Director Working Location: Agile Worker Job Purpose The Public Health & Diagnostic Services Manager will be responsible for the safe, smooth, and effective operational oversight and management of the Public Health & Diagnostic Services, which includes: Cervical Screening, Cardiology, Ultrasound and NHS Health checks ensuring the management support is highly effective, visible, and responsive. This role will work closely with the Clinical Leads in order to combine clinical and managerial expertise to drive the services forward. The postholder will be responsible for the development and delivery of high-quality patient-focused and cost-effective pathways, meeting the requirements of our Commissioners and Fed strategy. The postholder will develop and provide a working environment and open culture which fosters high morale and commitment among staff and promotes their wellbeing, professional and personal development. As the Public Health & Diagnostics Service Manager, the post holder will take ownership for the budgeting, service development and workforce planning of the services. The post holder will provide advice and support at a senior level for the specialist leads, and will work closely with the Head of Federation Services and other Service Managers to maintain clinical excellence and improve services. Main Duties & Responsibilities To be accountable for the operational management and running of the Federations Public Health & Diagnostic Services. To manage, monitor and be accountable for budgets for the service to ensure financial balance at the end of the year, and to ensure that monthly positions are reviewed and actioned alongside support from the Federation Finance team. To manage and monitor performance, in partnership with the Operations Director so that the services meet financial targets Please see attached job description for full version.

Provide strategic leadership for a portfolio of public health programmes to improve health and tackle complex health inequalities, in line with evidence and best practice and based on an understanding of local need. Provide specialist advice on public health knowledge, standards and practice in relation to your areas of responsibility. Lead, facilitate and influence multi-agency partnerships to effectively drive improvements in health outcomes and reduce health inequalities for our residents. Work with partner agencies, community organisations and the public to build community involvement and engagement approaches to health and wellbeing, using asset-based approaches. Strategically influence and act on the broad determinants and behaviours influencing health at a system, community and individual level. This will include transforming and redesigning population health programmes to enhance health & wellbeing outcomes for our residents. Job specification Be a member of the Public Health senior leadership team with responsibility for ensuring delivery of relevant priorities within the Public Health Business Plan and corporate priorities relating to the improvement of health and wellbeing. Lead, manage and supervise projects that consist of cross directorate colleagues and multi agency partners to solve complex public health challenges. This requires responsibility for supervising work areas and progress against key milestones and challenging timeframes. Be responsible for commissioning of multiple and concurrent activities in relation to your areas of responsibility, working with local, national and regional partners. Deputise for the Assistant Director of Public Health/Consultant in Public Health and represent the service at strategic level in both internal and external settings. Influence and inform budget planning for the service and effectively manage delegated budgets for your areas of responsibility. Contribute to training and development of the public health workforce. Ensure you operate within GDPR guidelines by regularly reviewing data held and destroying information in line with retention schedules

Marine Rescue Queensland (MRQ) is a marine emergency service dedicated to protecting the safety of the Queensland boating community. Marine Rescue Queensland, established in 2024 is Queensland's first single integrated state-wide service, serving the state's coastline and waterways.
This position will provide management and leadership to the Training function in the MRQ. You will manage and oversee the development, coordination, and evaluation of training and supporting functions across the state, assisting with strategies, planning and implementation to align with training, operational and program priorities. You will work collaboratively across MRQ, with external parties (such as ASQA, AMSA, and QPS RTO), and with volunteers to deliver standardised training into operational areas. You will perform training needs analysis and provide strategic advice across MRQ to facilitate the successful delivery of training and support the operational capability of a new integrated marine rescue service.
Your key accountabilities
The core
... Click here to view more detail / apply for Manager (State Operations), Queensland Police Service

Job Summary

We are seeking a skilled and experienced Security Surveillance Service and Maintenance Manager to oversee the maintenance and servicing of security surveillance systems. The ideal candidate will be responsible for ensuring the optimal functioning and reliability of surveillance equipment, coordinating maintenance schedules, and supervising a team of technicians. Additionally, the candidate will be tasked with identifying and implementing improvements to enhance system performance and efficiency.

Key Responsibilities

· Manage the maintenance and servicing of security surveillance systems, including CCTV cameras, access control systems, and alarm systems

· Develop and implement maintenance schedules to ensure timely inspections, repairs and upgrades of surveillance equipment

· Supervise a team of technicians responsible for conducting routine maintenance, troubleshooting issues, and performing repairs as needed

· Coordinate with vendors and service providers to procure necessary parts, tools, and equipment for maintenance activities

· Conduct regular inspections of surveillance equipment to identify potential issues or areas for improvement

· Analyse system performance data and user feedback to identify trends and recommend enhancements to optimize system functionality

· Develop and maintain documentation, including maintenance logs, service records, and equipment manuals

· Ensure compliance with industry standards, regulations, and best practices related to security surveillance systems

· Collaborate with other departments, such as IT and facilities management, to integrate surveillance systems with existing infrastructure and address cross-functional requirements

· Stay informed about advancements in surveillance technology and recommend upgrades or enhancements to improve system capabilities

Required Skills & Abilities:

· Bachelor's degree in electrical engineering, computer science, or a related field. A relevant technical certification may be considered in lieu of a degree

· Proven experience in managing security surveillance systems, including installation, maintenance, and troubleshooting

· Strong technical proficiency in CCTV systems, access control systems, and alarm systems

· Excellent leadership and communication skills, with the ability to effectively supervise a team and collaborate with cross-functional stakeholders

· Detail-oriented with strong analytical and problem-solving abilities

· Knowledge of industry regulations and standards related to security surveillance, such as GDPR and ISO 27001

· Ability to work effectively under pressure and prioritize tasks in a fast-paced environment

· Experience with project management methodologies and tools is a plus

The Joint Maritime Security Centre (JMSC) is the UK government’s centre of excellence for maritime security. Its mission is to increase awareness and understanding of maritime security threats and enable cross-government coordination to deliver a whole-system response to mitigate them.

JMSC is a multi-agency, fused military-civil organisation with staff drawn from a host of agencies including Border Force, the Royal Navy, Counter Terrorism Policing, National Crime Agency, HM Revenue and Customs, Home Office Intelligence, the Maritime Management Organisation, and HM Coast Guard. It’s responsible for ensuring the UK maintains its understanding of the maritime domain and develops the cross-government coordination frameworks to respond to threats to security, law and order, trade and commerce, and the marine environment.

JMSC offers government departments and agencies a central point of UK maritime expertise and understanding to assist policy and decision making. JMSC works internationally - with states and with key international organisations - to support information sharing, relationship development and capacity building efforts.

The key elements of JMSC are:

The National Maritime Information Centre (NMIC), which since 2010 has provided a mechanism for the UK’s civilian and military maritime and law enforcement focused organisations to fuse intelligence, data, and capabilities. This maximises operational impact at home and abroad.
Joint Maritime Security Centre - Operations, which utilises cutting edge technology to provide 24/7 monitoring of UK waters. It can swiftly identify maritime security incidents and enable the effective coordination of the UK’s aerial and at-sea assets to respond, ensuring the safety and security of all those who use our seas.
The new JMSC Assessment capability, which will produce global strategic maritime security assessments to inform UK government and other stakeholders of threats within or emanating from the maritime domain. This also provides support to the UK sanctions regimes.
These functions are supported by the JMSC Strategy team, which includes workforce planning, programme management, financial planning and controls, and policy development.
Job description
The Joint Maritime Security Centre (JMSC) Strategy and Policy (Strat Pol) team form the core enabling function within the JMSC, providing critical services to the Operational elements of the organisation. JMSC Strat Pol is formed of three distinct sub teams:

Policy and Business Resilience (P&BR)
Security and Data Compliance (S&DC)
Project Management Office and Finance (PMO&F)
The Information Managers will be responsible for ensuring that all JMSC information and data is stored and managed in line with the relevant regulations. You will be part of the Security and Data Compliance team, working to the JMSC STRAPSO, but will provide an enabling function to the whole organisation.

Working Pattern

Please Note: Not all work patterns can be supported within this role. You are encouraged to contact the vacancy holder as soon as a provisional offer of employment is made (if not earlier) to explore whether your preferred working pattern can be accommodated. The types of flexible working that may be supported are part-time working and compressed hours.

Person specification
Duties will include but are not limited to:

Collation of project and programme information.
Ensuring storage of information follows all relevant regulations and procedures, depending on the classification of the information in question.
Ensuring processes and procedures are in place to enable teams to easily access their required information without breaching information security, including sharing best practice regarding the use of JMSC templates and naming conventions etc.
Identifying breaches in information handling and escalating to the JMSC STRAPSO for reporting to the Data Compliance Team Lead.
Logging, investigating, and risk assessing breaches in information handling via the relevant procedures and reporting back into the Data Protection Assurance team.
Disseminating information on behalf of function leads, as required.
Archiving or destroying documents, in line with relevant procedures and as advised by members of the team.
Essential Criteria

Candidates are expected to demonstrate and/or have experience of:

Sound judgement and decision making, utilising all available information.
A willingness to follow processes and procedures, identifying efficiencies and opportunities to improve the relevant working practices.
Self-motivated, highly organised, efficient, and able to manage many competing priorities in a calm and appropriate manner.
An ability to work with a wide range of individuals from across JMSC, to ensure that records are maintained and stored/disseminated/destroyed as required.

Desirable Criteria

Experience of working in a fast-paced environment, preferably with an operational background.
Experience of Information Management or other equivalent skills.