Total 3 job vacancies by 001 Brown & Brown, Inc

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Benefits Technology Sales Coordinator to join our growing Employee Benefits Technology team.

The Benefits Technology Sales Coordinator is a key team member of the National Employee Benefits Technology (EBTech) Department.  The department deploys various software tools to our valued clients and their employees for use in health care reform compliance, automated benefits enrollment, and other needs for automation.  The Coordinator will assist the Business Development Manager with all aspects of department sales processes to support revenue generation.  The incumbent assists with managing ongoing sales development projects for clients and account teams who are exploring technology projects with EBTech. This includes opportunity tracking, analysis, problem solving, working with other team members, and communicating solutions to clients/account teams. The Coordinator must also be very detail and deadline oriented.  The Coordinator works directly with client contacts and account teams.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

General Responsibilities:

• Organize and track business development department leads to support accurate departmental reporting

• Build trusting and professional relationships with clients, account teams, vendors and carriers to improve client sales opportunities.

• Develop leads through the following activities with minimal supervision for small to medium-sized clients:

  • Collect and document information about potential leads

  • Perform discovery calls

  • Research compatibilities of available systems between existing benefit programs, carriers, vendors, and client requirements

  • Provide demonstrations of technology systems

  • Develop proposals

  • Answer account team and client questions timely and in a professional manner

  • Communicate proper implementation timeframes, expectations, and deadlines

  • Diligently following up with account teams or clients on prospective sales

  • Finalize contracts of new sales, including working with corporate legal on special requests

• Support supplemental revenue generating activities through quoting system changes, developing change orders, and diligently following up with account teams and client to complete transactions timely.

• Work closely with Business Development Manager and other team members as necessary to develop and report Key Performance Indicators (KPIs) to leadership

• Support the client cancellation process by requesting and tracking loss details, determining final payment details, coordinating the site shut off with relevant departments.

• Recognize and assign support issues to other department resources that are outside of the scope of business development in a timely manner.

• Accountable for individual quality assurance on business development activities for low to moderate complexity clients.

• Anticipate and respond to customer/account team questions as assigned and working directly with customers and account teams

• Train and mentor future Business Development Analyst and Senior Analyst roles.

• All other duties as assigned.

Required Qualifications:

• Minimum education preferred: Associate’s, or Bachelor’s degree, or equivalent work experience. Ability to readily learn and apply new information/concepts.

• At least 2 years of experience with employee benefits

• At least 2 years of experience with Benefits Administration or Comparable Software (Employee Navigator preferred)

• Proficient with MS Office Suite. Experience working with personal computer database applications.

• Exceptional/professional presentation skills.

• Exceptional telephone demeanor, professional approach to problem-solving

• Willingness to travel when necessary (<5%).

• Ability to maintain a high level of confidentiality.

• Experience with tasks similar to those outlined under essential duties above

What we offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• (paid time off) PTO

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Overview:

We are seeking a highly skilled and experienced Director of Software Development & DevOps to lead our software development and development operations team. This role involves strategic planning, exceptional leadership, and a hands-on approach to software development and operations. You'll be responsible for overseeing the development and deployment of high-quality software solutions, ensuring they meet our business goals and customer needs.

Who We Are Looking For:  

We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

Key Responsibilities:

Strategic Leadership: Develop and implement strategies for software development and DevOps practices that align with the company's goals. Team Management: Lead, mentor, and expand the software development and DevOps teams, fostering a culture of innovation and excellence. Product Development: Oversee the entire software development lifecycle, ensuring timely delivery of robust and scalable solutions. DevOps Integration: Champion the integration of DevOps practices, enhancing collaboration between development and operations teams. Quality Assurance: Ensure the highest standards of quality in software development through effective QA processes and testing strategies. Technical Guidance: Provide technical leadership in resolving complex problems and making decisions that impact the overall direction of the technology platform. Collaboration: Work closely with other departments to understand their needs and provide effective technical solutions. Continuous Improvement: Lead initiatives for continuous improvement in software development and DevOps methodologies. Hands on Implementation: This team will own software products and deliver additional products over time.

Qualifications:

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Minimum of 10 years of experience in software development, with at least 5 years in a leadership role.
• Proven track record in managing software development and DevOps teams.
• Strong understanding of software development methodologies and lifecycle.
• Experience with cloud technologies, microservices architecture, and containerization tools.
• Proficiency in programming languages such as Java, Python, or C#.

Key Performance Indicators (KPIs):

Developer happiness: Make sure developer’s are happy and changes are easy to make. Ease of onboarding: Make the process of setting up an environment quick and painless. Release Frequency: Increase the frequency of software releases while maintaining quality. Deployment Success Rate: Achieve a high success rate in software deployments. Team Growth and Retention: Enhance team size and skill diversity while maintaining high retention rates. Quality Metrics: Improve code quality and reduce the number of post-deployment issues. Operational Efficiency: Streamline DevOps processes for greater efficiency and reduced downtime. Innovation Index: Lead the development of innovative solutions that contribute to business growth.

Skills:

Strategic thinking and problem-solving abilities. Exceptional communication and interpersonal skills. Strong project management and organizational skills. Ability to work in a fast-paced and dynamic environment.

Experience:

Minimum of 10 years in the software development field, with at least 5 years in a leadership role. Experience in managing large-scale IT projects and teams. A track record of implementing successful technology strategies and solutions.

This role offers an exciting opportunity to shape the technological future of our organization while leading a dynamic team of professionals. The ideal candidate will bring a combination of technical expertise, strategic insight, and leadership excellence to drive our technology initiatives forward.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Client Experience Operations Leader to join our growing Benefits Technology team!

The Operations Leader will be responsible for the management of multiple departmental functions and leaders for the national EBTech team. This person will lead their departments forward through leadership and strategic/innovative thinking, always striving to drive higher effectiveness, efficiency, and quality through continuous improvement.  This leader is also responsible for the daily tactical performance of their departments leaders, ensuring that our clients are highly satisfied with their interactions with EBTech and the results we produce for them.  The Leader will play a key role in leading and expanding customer relationships and will have the opportunity to grow their project management, consulting, customer management, leadership, health and welfare knowledge, and business acumen. The Leader will also collaborate with other Brown & Brown lines of business to develop, implement, and maintain technology–based solutions and services that meet customer requirements and EBTech commitments.

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

General Responsibilities:

• Accountable for the overall performance of assigned departments.

• Provide leadership and coordination between assigned departments and with other parts of the EBTech practice.

• Drive exceptional, consistent project management for concurrent projects, and exceptional customer service throughout the client life cycle.

• Develop and maintain systems and metrics (KPIs) to analyze the health of our services and diagnose concerns to be acted on in order to promote the highest quality service delivery.

• Engage in data-driven resource planning to secure needed personnel for both current and future demands.

• Drive results with all parties (EBTech/account team/customer/carriers).

• Serve as a point of escalation for high-value customers and/or account teams.

• Follow organizational and line of business processes, protocols and quality standards in the development and deployment of solutions.

• Represent EBTech in a professional manner in every interaction with outside parties.

• Meet regularly with senior and executive leadership and assigned department leaders to strategize and implement positive changes.

• Oversee timely and accurate completion of all team tasks.

• Continually provide review and feedback to team members.

• Participate in business development calls as needed to help sell new projects.

• Evaluate and utilize technology to drive efficiencies.  Implement best practices with a technology first mindset.

• Other duties may be assigned.

Required Qualifications:

• Bachelor’s degree or equivalent comparable experience.

• 10+ years of experience with team management with a focus on Benefits Administration or Comparable Software implementation and support

• Deep understanding of employee benefits, HRIS, Payroll or equivalent programs and implementation requirements

• Proficient with MS Office Suite

• Exceptional/professional presentation skills

• Proven ability to establish relationships and work collaboratively with team members in other practices and at all levels to effectively sell and deliver on customer needs.

• A professional presence with polished and well developed written and oral communication skills.

• Ability to maintain a high level of confidentiality.

• Licensure in Life and Health Insurance or the ability to obtain producers license within one year of employment.

• Ability to travel up to 15-20% of the time.

What we offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.