Total 210 customer service job vacancies in Human Resources category in Singapore

Job Summary

As a Senior Human Resource Manager in the Healthcare/Social Service sector, you will play a pivotal role in aligning human capital strategies with organizational goals. Your responsibilities will span from recruitment and talent management to employee relations and compliance within the unique context of healthcare or social service environments. You will be instrumental in fostering a positive workplace culture, ensuring regulatory compliance, and driving initiatives to attract, retain, and develop top talent.

Key Responsibilities:

1. Talent Acquisition:Develop and implement recruitment strategies to attract qualified professionals, including physicians, nurses, social workers, therapists, and administrative staff.
   Collaborate with department heads to forecast staffing needs and plan recruitment initiatives accordingly.
   Oversee the recruitment process, from job posting to candidate selection, ensuring a smooth and efficient experience for both candidates and hiring managers.
   Utilize innovative sourcing methods, such as social media recruitment, networking events, and partnerships with educational institutions.
   
2. Employee Relations and Engagement:Serve as a trusted advisor and mediator in employee relations matters, fostering a positive and inclusive work environment.
   Implement strategies to boost employee morale, satisfaction, and retention.
   Lead initiatives to recognize and reward employee contributions and achievements.
   Address employee concerns and conflicts promptly and impartially, promoting open communication and resolution.
   
3. Performance Management and Development:Develop and implement performance management systems to evaluate employee performance and facilitate professional growth.
   Provide guidance and support to managers in conducting performance evaluations, setting goals, and creating development plans.
   Identify training and development needs across the organization and coordinate relevant programs and initiatives.
   Foster a culture of continuous learning and skill enhancement to support employee career advancement.
   
4. Compliance and Regulatory Affairs:Stay abreast of relevant laws, regulations, and industry standards pertaining to healthcare or social service employment practices.
   Ensure compliance with federal, state, and local employment laws, including those related to equal employment opportunity, wage and hour, and workplace safety.
   Develop and implement policies and procedures to maintain compliance and mitigate legal risks.
   Conduct regular audits and assessments to monitor compliance and address any identified issues proactively.
   
5. Strategic Planning and Leadership:Collaborate with senior leadership to develop and execute human resource strategies aligned with organizational goals and objectives.
   Provide insights and recommendations on workforce planning, organizational structure, and talent management strategies.
   Participate in strategic planning sessions and contribute to the development of long-term business plans.
   Lead and mentor a team of HR professionals, fostering their growth and development.
   

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field; Master's degree preferred.
• Relevant experiences in Healthcare / Social Service Preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

HR Manager – Integrated Contract Centres

Permanent Full Time Position



North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport. Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed. Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.



We are looking to recruit a forward-thinkingHR professionalwho thrives working in a fast-paced, high-pressured environment and who can adapt quickly to changing priorities.

This role leads a HR advisory team who work together to support our colleagues within the integrated contract centre division (ICC) - this includes the 999 and 111 call centres across our trust.



Assessments and professional discussions will be held w/c 19.08.2024.

The successful candidate should have noticeable experience already gained at senior HR advisor/manager level can experience in managing the day-to-day operations of a HR function which provides advice and support on a range of t matters which include; employee relations, organisational change, performance management, recruitment and employee experience and cultural.



This role will involve working in collaboration with internal and external partners so strong interpersonal communication skills are essential. Alongside this you will possess a strong working knowledge of UK employment law and have a solution focused, positive, and pragmatic approach that supports our teams to deliver their best.



The ideal candidate will be self-motivated and complement our experienced and talented team and be willing to travel to any of the trusts sites within the north west area which covers the regions of Cumbria, Lancashire, Greater Manchester, Merseyside, Cheshire.

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.
We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Please ensure that you have read the full Job Description and Person Specification before applying for this role.


This advert closes on Thursday 1 Aug 2024

Recruitment and Customer Success Coordinator

Location: Glasgow, G4 9TG
Salary: £22K - £27K per annum
Contract: Full time, Permanent
Benefits: with Exceptional Training, Career Progression, Quarterly nights out, Fruit, Tea, Coffee provided, showers, pool table etc, and Free parking, 10 minutes' walk from the city centre!

We are TribePost Ltd, the number 1 Flat Fee Recruiter in the UK and we are recruiting!

Based from Spiers Wharf in Glasgow, we have a new and fresh approach to the recruitment industry working in partnership with the UK's largest online job boards, providing a first-class service to our clients.

Just check out our reviews!

We are now recruiting for a true people person, a candidate to blossom into a long-term role with us following industry-leading training.

You will be employed to support our incredibly successful Customer Success team initially, you will provide support in everything between administration and client meetings.

You will be what allows us to keep succeeding.

Once you are fully trained, we would be looking to advance you into a Customer Success Manager role and let you lose on your own clients, contributing directly to our success!

This is not a sales role, this role is about building relationships and influencing recruitment strategies!

As our Recruitment and Customer Success Coordinator you will be supporting us to:

- Manage a portfolio of clients including client engagement and progress updates.

- Shape recruitment strategies and best practices.

- Leverage and supporting our clients with the use of our Applicant Tracking System (ATS).

- Craft compelling job advertisements and releasing them to a number of job boards.

- Engage in proactive candidate sourcing and headhunting, using Boolean searching.

- Generate insightful reports to influence recruitment strategy.

We are looking for:

- Experience in a position either within recruitment, digital marketing or customer success, a lot of our role is to advertise effectively!

- Experience in customer service / client management and engagement.

- A natural affinity for building meaningful connections quickly.

- Proficiency in Microsoft programs - Outlook, Word, Excel, etc.

- CRM experience is an advantage.

We're after relationship builders, not salespeople!

Please note, knowledge of the recruitment industry is beneficial, not essential for this role as full training will be provided.

Why not apply now? Nothing ventured, nothing gained!

HR Service Executive | Recruiter | Talent Acquisition | Associate | Office Hour / CEI | 180 Degree | Tanjong Pagar - 4769

• Accessible to MRT Station
• Shenton Way / Downtown / Tanjong Pagar / Raffles Place
• 5 Working days
• Career Progression Opportunity
• Training provided

Job Responsibilities:

• Engage in full cycle of recruitment process
• Accountable for sourcing, conducting interviews and assess job applicants in accordance to clients' needs and requirements
• Coordinate interviews between clients and candidates
• Managing job offer process and negotiating salary package
• Deliver positive candidate experience and act as career advisor to candidates
• Other administrative duties

Job Requirements

• Training provided
• Posses CEI cert is an advantage

One of the most rewarding commission and incentive scheme in recruitment industry. No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

We provide comprehensive training and mentorship program. So come join and grow with us!

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

travys_ong@thesupremehr.com | 88824667

Senior Recruitment Consultant

• Correspond to Japanese employees’ concerns related to C&B.
• Input, update and maintain employee database in HR system of Japan.
• Provide timely and accurate calculation of payroll, allowance, tax, health insurance fee for all Japanese employees.
• Other related duties as assigned.

Job Title: Principal HR Advisor
Location: London, SE18
Hybrid: 2 days in the office, 3 days from home
Contract: Temporary ongoing
Hours: Full Time 35 hours - 9 - 5
Start Date: ASAP

Job Purpose

This company is seeking a highly experienced Principal HR Advisor to join their team. As a Principal HR Advisor, you will be responsible for providing robust and professional HR support. You will need to quickly build positive and effective relationships to deliver the best outcomes across the employee life-cycle including resourcing, performance management, dismissal appeals and complex employee relations cases.

Responsibilities

• Provide thorough and technically comprehensive advice to internal and external customers on a range of human resource and workforce development issues.
• Working in partnership with managers at a senior level to establish an excellent understanding of their service and the challenges they face to proactively identify opportunities for operational and strategic intervention.
• Lead and provide final advice and support on complex casework in order to support service managers in resolving issues within reasonable timescales e.g. investigations, disciplinary, performance and absence cases taking account of employment legislation and organisational precedent.
• Advising managers at all levels in respect of appeals in respect of the full range of employment policies and procedures.
• Align HR professional practice to the company's workforce plan.

Candidate Requirements

• Fully CIPD qualified.
• Experience of the management of complex casework including re-organisations and TUPE.
• Experience of management all aspects of Human Resources within Local Government.
• Up to date knowledge of employment legislation, its legal implications and HR best practice.
• Excellent written and oral communication and presentation skills, effective management of staff and resources.

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk

Working with our Head of HR Operations and Analytics in the UK, this role will: -

• Create regular and bespoke reporting e.g. attrition, holiday and diversity reporting
• Provide analysis for reporting e.g. any positive or negative trends
• Ensure that data captured in the HR system is accurate
• Ensuring that all employees files have the correct and compliant documentation 
• Supporting with reference and backgrounds checks

Job title - Recruitment and Resourcing Manager

Location - London E1 (50% office based)

Contract - Temporary basis for up to 6 months

Start Date - Asap

The Role Summary

We are seeking a Recruitment and Resourcing Manager to join our clients team on a temporary basis for up to 6 months. The successful candidate will be responsible for managing a team of eight recruitment professionals and ensuring the delivery of a customer-focused advisory and transactionl operational service throughout the employee life-cycle.

Your key duties within the role will include:

• Lead and manage the Recruitment and Resourcing Team, covering engagement, performance, setting expectations, driving improvement and change, and allocation of work in a fair and equitable way
• Provide a proactive, consultative recruitment service, advising and supporting on attraction strategies to fill volume and hard-to-fill roles, maximising the power of social media and advocacy, upskilling managers on the ATS, providing best-in-class candidate experience, and ultimately being accountable for the delivery of talent to meet demand
• Define and introduce recruitment KPIs to allow the team to create a baseline and then track progress and improvement throughout the journey of change and transformation
• Manage senior and specialist recruitment campaigns, support in defining a specification and process to deliver a new ATS, implementing direct sourcing tools and capabilities, identifying and implementing strategic relationships with advertising/job board partners, and helping to define and launch EVP and Employer branding
• Support the strategic review and design of the team to deliver fit for purpose structures within time and budgetary constraints

Key requirements

• CIPD qualified to current level 7 and MCIPD
• Significant experience of managing a recruitment and resourcing service that is customer and solution focused
• Experience of developing and implementing attraction strategies and policies to encourage a diverse range of applicants
• Experience of developing services, systems and processes that are customer-focused and achieve defined organisation/service outcomes
• Experience working in partnership with all levels of management with HR colleagues and internal and external agencies to effectively recruit the best talent

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk

Do want you to be part of a team where you feel valued and celebrate ongoing success?

Service Care Solutions have an exciting opportunity for a recruitment consultant to join our well-established Qualified Social Work desk, centred around the growth of the team. You will receive one to one support to grow your market share across the north of the UK, where we currently supply into every single Local Authority.

Within this opportunity, a high billing consultant has a massive opportunity to build a team of their own and shape this accordingly. You will be a market leader for candidate care and customer satisfaction and have the drive to place the highest quality social worker candidates into very demanding and rewarding positions. This ensures that our candidates deliver positive outcomes for vulnerable adults and young people.

This is a well-established desk, so the ability to build relationships within the social care sector is key, with both Clients and potential candidates.

About You:

• You're driven to achieve results.
• You're ambitious and looking for a way to accelerate your career.
• You want an employer who is as committed to you as you are to them.
• You want to work in a challenging environment with a fun and family-orientated culture.
• You don't need recruitment experience, just a real drive to succeed.
• Customer service experience in a Call Centre/Retail environment is desirable but not essential.

The Serious Details:

• Basic Salary of £28,000 with great commission structure
• Flexible & Hybrid working after initial probation period, plus early finish on a Friday.
• Lancashire MIND well-being coaching sessions
• 30 days annual leave, increasing by 1 day per each year of service up to 5 years.
• In-house Training Academy with access to tailored courses.
• We offer limitless progression opportunities.

The Sociable stuff:

• Monthly breakfast events to celebrate good performance for all colleagues.
• Off-site Quarterly awards ceremonies for all colleagues, celebrating success and achievements.
• Black tie annual awards ceremony, including a 3-course meal and entertainment.
• Team nights out, competitions and incentives.
• New recreational break out area with pool table and car simulator

If you fancy joining BIBA's medium business of the year and Red Rose Employer of the year, hit the apply button and start your application today.

Due to continuous growth, we're currently recruiting for a Senior Finance Recruitment Consultant to join us at Service Care Solutions.

In the role, you will be supplying candidates into the public sector, private practice, and in-house roles on both a temporary or permanent basis, across the Midlands and North of England.

With an existing client base, there is work to come in and hit the ground running alongside Business Development. You will be driven and resilient, with a real passion for success.

As a finance recruitment consultant, you will be liaising with senior-level professionals daily, so strong communication skills would be required. Given the size of the market and the scope for progression, this position would also suit someone who is competitive and ambitious and have a real passion for delivering high quality service. There is real scope in this position to grow your own team and develop into a management position within the business.

Requirements:

• You're driven to achieve results.
• You're ambitious and looking for a way to accelerate your career.
• You want an employer who is as committed to you as you are to them.
• Recruitment experience with a proven billing/business development track record.
• Good communication skills, both written and verbal.

The Serious Details:

• Basic Salary £28,000 - £30,000 based on experience, with a great commission structure.
• Flexible & Hybrid working after initial probationary period, plus early finish on a Friday.
• Lancashire MIND well-being coaching sessions.
• 30 days annual leave, increasing by 1 day per each year of service up to 5 years.
• In-house Training Academy with access to tailored courses.
• We offer limitless progression opportunities.

The Sociable stuff:

• Monthly breakfast events to celebrate good performance for all colleagues.
• Off-site quarterly awards ceremonies for all colleagues, celebrating success and achievements.
• Black tie annual awards ceremony, including a 3-course meal and entertainment.
• Team nights out, competitions and incentives.
• New recreational break out area with pool table and car simulator

If you fancy joining BIBA's medium business of the year and Red Rose Employer of the year, hit the apply button and start your application today.

Job Title: Assistant Resource Manager

Locations: London E20

Contract Type: 6 months temporary

Work Pattern: Monday-Friday 35 hours per week

Start Date: ASAP

The Role Summary

We are recruiting for an Assistant Resource Manager to join their Resourcing & Capability Team. The successful candidate will be responsible for day-to-day resource management processes, with a focus on supporting the contracting process in line with governance to support business requirements. The role also includes supporting headcount forecasting and controls; approval and implementation of requested HR changes and supporting senior stakeholders with the use of SmartCore to ensure records of current staff allocation are maintained.

Your key duties within the role will include:

• Support and maintain a strategic workforce plan for relevant business unit to forecast demand and supply requirements for the short, medium and longer term
• Assist in the coordination of resourcing plans with other resource managers to ensure the effective utilisation of labour and skills across the Engineering Directorate
• Assist in the identification of trends in workforce composition, liaising with HR Business Partners to develop action plans to mitigate any risks to the delivery of services
• Monitor metrics and key performance indicators in collaboration with the Analytics & Information Manager to enable the continuous improvement of resource management capability
• Support the development of discipline-specific training needs analysis and associated development plan on behalf of the relevant Profession Head
• Support the management of all associated SAP records and change approvals for own area
• Support the management of all staff competency records to ensure compliance with the needs of the company Engineering Governance and external regulatory requirements
• Act as a SAP Gatekeeper for the appropriate delivery area, managing organisation structure changes and maintaining accurate and consistent organisation charts
• Administer the recruitment process on behalf of Engineering, providing progress updates to managers

Key requirements

• Demonstrable experience of resource management and planning in a matrix environment
• Experience of administering staff recruitment processes
• Experience of using Visio for creation of org charts
• Experience of using Excel for recording, running queries and reporting of information
• Advanced Excel skills
• SAP experience
• Ability to understand and read contracts
• Cost management experience
• Excellent problem-solving skills with a proactive approach
• Attention to detail and ability to work with figures and spreadsheets

If you are interested in this position and meet the above criteria, please send your CV now for consideration.

If you require any additional information regarding the position, please call Lewis at Service Care Solutions on 01772 208 966 or send an E-Mail to lewis.hodson@servicecare.org.uk

We are an ambulance company with 110-120 employees to date. Our company has been established since 2007, and we provide emergency and non-emergency medical transport within Singapore. We also provide medical coverage for events. Our company's philosophy is to provide good service for our clients while maintaining a supportive environment to develop the skills and talents of our employees. We are looking for dedicated, motivated individuals looking to work in a friendly and fast-paced environment.

Your responsibilities:

1) Human Resource

• Daily data-entry of all employees' timesheets, overtime, and leave
• Application, renewal, and cancellation of foreign worker passes
• Assist in the recruitment of new workers
• Prepare all employment-related documents
• Processing of all leave and claims, such as Maternity Leave, Childcare leave, Medical Leave, Annual Leave, NS leave, etc
• Payroll (Knowlege of Frontier HR Software)

2) Administrative

• Processing of employees' registration for courses and claims for eligible grants and schemes
• Recording and monitoring of employee certificates, and performing timely renewal as needed
• Issuance of receipt books, billing books, casualty record books, etc
• Ad-hoc duties as assigned by management
• Application, disbursement, and monitoring of petrol cards that are assigned to the drivers by management
• Handling of company's vehicle-related matters, such as yearly inspection and insurance renewal

We are looking for the following qualities in applicants:

• Positive attitude and willingness to learn
• We do not need applicants with previous employment in medical-related companies, but you will need to be adaptable to learn the requirements of our industry
• Ability to perform under pressure
• Be able to work well in a team with the office administrators and management staff
• Good command of Microsoft Word and Excel (including use of Pivot tables)
• Familiarity with the Singapore Employment Act and manpower regulations
• Ability to start immediately or within 2 weeks of acceptance of job offer
• Able to communicate with Chinese Speaking staff

Are you looking for work over Christmas?

Angard Staffing is the dedicated provider to Royal Mail’s contact centres across the UK. Due to an increase in workload volumes, we are looking for candidates who have a passion for customer service to join the team on a temporary basis over Christmas at our site in Sheffield.

You will support our customers through the delivery of our Christmas recruitment campaign, working to an agreed service standard to process and support our candidates through their application journey, while ensuring all legislative standards are met.

Pay rate: £13.41 per hour
Location: Sheffield S98 6HR
Temporary Contract: 02/09/2024 - 29/11/2024
Working Hours: 35 hours per week, Monday to Friday (between 09.00 – 17.00)

About the role

• Effectively manage very high volumes of candidates through the end to end application process, utilising our recruitment, compliance and payroll systems
• Interpret and analyse reports effectively to enable you to prioritise your workload
• Process candidate applications in line with operational resource demand
• Support and engage candidates throughout the application process, using various methods of communication
• Establish and maintain excellent working relationships with your colleagues, the wider Christmas Team and key customers
• Support and respond to internal queries from site contacts and the wider business, quickly and efficiently
• Support other team members and processes when required

What experience/skillset do you need?

• Analyse and interpret data, using Excel spreadsheets
• Great attention to detail is required, to cross reference various data sources
• Previous experience of ucheck platform and SuccessFactors recruitment system, desired but not essential
• Working across various tasks such as document checking, job offering, joining to payroll and ownership of customer queries
• Ability to multitask and manage repetitive high-volume workload
• Must be able to identify errors, escalate accordingly in a timely manner
• Ability to learn new systems and processes quickly
• An organised administrator with excellent computer skills
• High level of experience using MS Excel, MS Word, MS Teams, Outlook and smart phones
• Excellent organisational and time management skills
• Customer service experience required
• Be flexible and adapt quickly to changes in work volumes

Proud member of the Disability Confident employer scheme

Job Responsibility

• Lead a HR shared service team to deliver operational support to all organisation institutions, ensuring adherence to service level agreements (SLAs) and key performance indicators (KPIs).
• Oversee the data management, HR payment (non-payroll), and claims administration functions within HR Shared Services.
• Act as the Data Steward for HR systems (Employee Central, Onboarding & Claims) to ensure data accuracy and integrity.
• Serve as the Product Owner for Pfile Digitalization, managing vendors, payments, and Pfile server-related matters.
• Manage the employee lifecycle administration post-onboarding, focusing on contract management services such as probation confirmation, employee transfers, contract term conversions, retirement, and re-employment.
• Drive projects leveraging technology to enhance departmental efficiency.
• Manage, coach, and develop team members to enhance their operational competencies and handle complex issues, aiming to elevate overall service quality.
• Ensure compliance of work processes with HR policies and governmental regulations.
• Design, review, and implement improvements in work processes and system enhancements.
• Actively engage and collaborate with multiple stakeholders
  

Job Requirement

• Possess Bachelor Degree in any relevant field.
• Minimum of 8 years of HR experience, with at least 5 years in HR Operations and comprehensive knowledge of employee lifecycle administration.
• Demonstrated strong planning, organizing, and decision-making skills to handle complex issues independently.
• Exceptional communication, interpersonal, and stakeholder management skills.
• Proven track record in people management, with the ability to motivate and develop teams effectively.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

Under the revised Employment Agencies Licence Condition 5(b), employment agencies (EAs) are required to collect the personal data (e.g. NRIC, FIN) of applicants referred to employers for permanent or contract job positions of at least 6 months with a fixed monthly salary of $3,300 and above.PDPA requirements on collection, use and disclosure of personal data are not applicable to EAs that are collecting such information, as it is a regulatory requirement.

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data We regret that only short-listed applicants will be notified.

Damien Sim Zheng Hao

Registration No: R23115938

EA License No: 12C6253

Job Title: HR Shared Service Manager
Location: Onsite Wolverhampton
Job Summary:

The HR Shared Service Manager is responsible for overseeing the day-to-day HR administrative operations within the shared services environment. This role requires a high level of expertise in HR administration, exceptional organizational skills, and a proactive approach to problem-solving. The ideal candidate will lead a team of HR administrators, ensuring efficient and accurate processing of HR transactions, compliance with company policies, and continuous improvement of HR processes.

Key Responsibilities:
Leadership and Team Management:
Lead, mentor, and manage a team of HR administrators.
Coordinate workload distribution and ensure timely completion of tasks.
Conduct regular team meetings to communicate goals, updates, and best practices.

HR Administration:
Oversee and ensure the accuracy and efficiency of HR administrative processes including employee records, onboarding, offboarding, and employee data management.
Manage HRIS data entry and maintenance, ensuring data integrity and confidentiality.
Coordinate with payroll to ensure accurate and timely processing of employee compensation.
Process Improvement:
Identify and implement opportunities for process improvements and efficiencies within HR operations.
Develop and maintain standard operating procedures (SOPs) for HR administrative tasks.
Collaborate with HR leadership to optimize the use of HR technology and systems.
Compliance and Reporting:
Ensure compliance with all relevant employment laws and company policies.
Prepare and analyse HR reports to provide insights into HR metrics and trends.
Manage internal and external audits related to HR administration.


Employee Support:
Act as a point of escalation for HR administrative issues.
Provide guidance and support to employees and managers on HR policies and procedures.
Foster a positive and collaborative work environment with the wider HR team, Employee Relations, Talent, Learning & Development and Payroll.

Project Management:
Lead HR administrative projects and initiatives, ensuring alignment with overall HR strategy.
Coordinate with cross-functional teams to achieve project goals.

Qualifications:

5+ years of experience in HR administration, with at least 2 years in a supervisory or lead role.
Strong knowledge of HR processes, policies, and employment laws.
Proficiency in HRIS systems and Microsoft Office Suite.
Excellent organizational and time management skills.
Strong analytical and problem-solving abilities.
Exceptional communication and interpersonal skills.
Ability to maintain confidentiality and handle sensitive information.

What We Offer:
We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package.
· Competitive salaries
· Annual salary reviews every April
· 33 days holiday (including bank holidays). We also reward Team Members with the chance to earn extra holiday days based on length of service with the company as a way of showing our appreciation for their loyalty
· Eligibility to join our Electric Vehicle Scheme
· Financial Wellbeing is an important part of taking care of your mental health. With that in mind all our Team Members have access to our financial wellbeing portal provided by Salary Finance. This includes Personalised loans, advances and share schemes.
· Peace of mind that if the worst should happen, GSF will look after your loved ones with our Life Assurance scheme which pays out a tax-free lump sum equivalent to 2 x your annual salary
· Perks at Work – access to Discounts from 100’s of household names including Asda, Nike & John Lewis
· Health & wellbeing tools
· Access to our Accelerate programme, where you will be able to gain qualifications that are nationally recognised.