Total 48 Finance / Banking / Insurance job vacancies in US - California - Thousand Oaks

• Develop, implement, and maintain operational requirements, including standard operating procedures, as well as databases to manage and analyze programmatic information such as routine and ad hoc report, deliverables, and programmatic documentation.
• Gather and analyze information, conduct various reviews and studies to assess ongoing operations, program vulnerabilities and initiating/ recommending improvements or appropriate action.
• Respond to inquiries regarding program oversight activities to a variety of internal and external stakeholders.
• Establish and maintain contacts and working relationships with both internal and external stakeholders required to plan and execute tasks.
• Respond to inquiries regarding program activities to a variety of internal and external stakeholders.

• Assists attorneys in all aspects of the investigation and litigation of claims, including in connection with preparing and taking discovery, researching and drafting pleadings, motions and briefs, preparing for settlement, and preparing and participating in trials.
• Supports attorneys in drafting, reviewing, analyzing, or responding to legislative proposals or implementing rules and regulations.
• Prepares legal memoranda and other written documents in accordance with legal standards of practice involving interpretation of certain provisions of the Federal Deposit Insurance Act, FDIC Bylaws and Resolutions, and FDIC Rules and Regulations, and other laws or regulations relative to the FDIC’s operations.
• Contributes in the preparation of legal opinions as well as briefs and other documents for judicial and administrative proceedings.

APPLICATION LIMIT: This vacancy announcement is limited to the first 150 applications received and will close at 11:59PM Eastern Time on the day that we receive the 150th application, or at 11:59PM Eastern Time on the listed closing date, whichever occurs first.  

We encourage you to read this entire vacancy announcement prior to submitting your application.

As a Lead Human Resources Specialist, GS-201-13, you will be responsible for:

•  Division to include, direction, integration, management, and supervision of recruitment, selection and placement programs, and classification programs.  
•  Providing advice and direction to management on Human Resources issues, practices, and processes using expert knowledge of governing laws, merit systems principles, and Office of Personnel Management (OPM) rules and policy requirements.  
•  Articulating and communicating to the team the assignment, project, problems to be solved, actionable events, milestones, and/or program issues under review.  

• Develop, implement, and maintain program oversight strategy and processes, maintain operational requirements, including standard operating procedures and processes for overseeing entities that provide health care and prescription drug services.
• Monitor entities processes to identify program vulnerabilities and ensure continuing compliance with Agency agreements/contracts and all statutory, regulatory and sub-regulatory requirements are met.
• Gather and analyze information, conduct various reviews and studies to assess ongoing operations, program vulnerabilities, and initiate/recommend improvements or appropriate action.
• Develop, evaluate, and refine regulations, manuals, program guidelines, program memoranda, policy letters and instructions to effectively communicate policy to Agency stakeholders regarding compliance, audit and oversight programs.

As an Information Technology (IT) Risk Specialist, you will:

• Develop risk-based institution-specific examination plans (for large, complex, or high-concern institutions) that comply with all applicable guidelines and include procedures for testing an institution's unique risks.
• Conduct IT examinations in accordance with generally accepted IT audit standards and guidelines to ensure that the institution's information technology and business systems are adequately controlled, monitored, and assessed.
• Provide support and technical assistance to OE examiners and management in conducting IT examination activities.
• Maintain responsibility for planning IT examination activities for low to moderate to highly-complex institutions.
• Recommend new or improved IT examination techniques or methods to enhance future examinations.
• Conduct related conferences and communicates with institution officials, as appropriate, to obtain feedback and reactions to examination findings and to convey information concerning corrective action or regulatory guidance.
• Write examination entrance and report transmittal letters to board members, internal and external correspondence related to examinations or projects, Enforcement Action Memoranda as necessary, and other materials that are essential to complete the reporting process and maintain ongoing communication with institution personnel.

As an Information Technology (IT) Risk Specialist, you will:

• Develop risk-based institution-specific examination plans (for large, complex, or high-concern institutions) that comply with all applicable guidelines and include procedures for testing an institution's unique risks.
• Conduct IT examinations in accordance with generally accepted IT audit standards and guidelines to ensure that the institution's information technology and business systems are adequately controlled, monitored, and assessed.
• Provide support and technical assistance to OE examiners and management in conducting IT examination activities.
• Maintain responsibility for planning IT examination activities for low to moderate to highly-complex institutions.
• Recommend new or improved IT examination techniques or methods to enhance future examinations.
• Conduct related conferences and communicates with institution officials, as appropriate, to obtain feedback and reactions to examination findings and to convey information concerning corrective action or regulatory guidance.
• Write examination entrance and report transmittal letters to board members, internal and external correspondence related to examinations or projects, Enforcement Action Memoranda as necessary, and other materials that are essential to complete the reporting process and maintain ongoing communication with institution personnel.

• Lead projects to develop and implement health insurance programs such as Medicare, CHIP, and private plans.
• Establish and maintain strong relationships with outside partners to ensure successful planning and execution of these projects.
• Develop operational requirements for overseeing health care and prescription drug services.
• Recommend improvement actions based on your assessments and monitor entities to ensure compliance with agency agreements and all relevant laws and regulations
• Collaborate with the CMS Office of Legislation and Congressional committees to conduct impact analyses or mark-ups of various legislative option

What will I do in this position if hired?

In this Insurance Specialist position, you will serve as an Insurance Specialist at a Public Assistance (PA) Consolidated Resource Center (CRC). Typical duties include:

Typical assignments include:

• Reviewing and interpreting coverage of all lines of commercial insurance, including but not limited to policies providing coverage against flood, wind, and earthquake.
• Adjusting a wide range of insurance claims based on disaster related damage to avoid duplication of benefits.
• Interpreting National Flood Insurance Program claims.
• Communicating effectively orally and in writing for the purposes of exchanging information with stakeholders in meetings, by telephone, and email.
• Working with teammates and partners to address insurance matters as required by statute, regulation, and policy.

What else do I need to know?

At FEMA, our mission is to help people before, during and after disasters, and every employee at FEMA has a role in emergency management. Every FEMA employee has regular and recurring emergency management responsibilities, though not every position requires routine deployment to disaster sites. All positions are subject to recall around the clock for emergency management operations, which may require irregular work hours, work at locations other than the official duty station, and may include duties other than those specified in the employee's official position description. Travel requirements in support of emergency operations may be extensive in nature (weeks to months), with little advance notice, and may require employees to relocate to emergency sites with physically austere and operationally challenging conditions.

This announcement is for a position as a CORE (Cadre of On-Call Response/Recovery Employee). CORE employees are full-time employees hired to directly support the response and recovery efforts related to disasters. Employees are hired under the Robert T. Stafford Act and are excluded from the provisions of title 5, United States Code, governing jobs in the competitive service. They can be hired under a streamlined process instead of a competitive process. After three years of continuous service, Stafford Act employees may be granted competitive eligibility to apply for permanent full-time positions at FEMA.

This position will be hired into a temporary 4-year, excepted service appointment. Appointments may be renewed based on workload, funding, and supervisory approval.

This position has promotion potential to the IC-1101-12. Promotions are dependent on your ability to perform the duties at a higher level, successful performance review displaying at least one year of experience at the lower grade, the continuing need for an employee assigned to the higher level, and management approval.

FEMA is committed to ensuring that its workforce reflects the diversity of the nation. At FEMA, our workforce includes the many identities, races, ethnicities, backgrounds, abilities, ages, cultures, and beliefs of the people we serve. To learn about FEMA's ongoing diversity and inclusion efforts, reasonable accommodation process, and the FEMA Core Values, please visit www.fema.gov.

At the full performance level, major duties include:

• Makes technical and administrative decisions on reasonable accommodation requests; provides consultative services to managers, employees, and applicants and develops appropriate interventions for management involving the full spectrum of the Reasonable Accommodation Program.
• Reviews accommodation case files for accuracy, appropriateness and completeness. Monitors the status of accommodation requests at all stages in the process and provides reports, as necessary.
• Prepares, evaluates and presents quantitative and qualitative analytical reports for management to determine the extent to which reasonable accommodation policies and programs meet corporate objectives and are effective making recommendations for program improvements where appropriate.
• Reviews dashboards, analyzes data and employment practices, and prepares metrics to enhance understanding of organizational performance and client service delivery as well as drive policy and program decisions to eliminate barriers to full reasonable accommodation of affected groups.
• Provides guidance and education to supervisors, managers, and employees on the reasonable accommodation process; conducts training and or/provides training resources, such as workshops, seminars, webinars, and meetings for managers, supervisors, employees, and staff involved in programs and activities related accessibility for individuals with disabilities.

Hybrid role in Palo Alto, CA

The Enterprise Applications - IT team is a strategic business partner to our organization delivering effective and innovative technology solutions. We partner with groups across the company including sales, marketing and finance to deliver and maintain high quality scalable technology solutions.

We are looking for a Senior Business Systems Analyst/Product Manager who will be responsible for leading the solution design and delivery for our finance processes. The successful candidate will understand and own all finance processes associated with quote to cash. Procure to pay as well as record to report functionality. She/he will provide structure and leadership to projects, understand the Intapp business requirements, provide guidance on best practices and standard functionality and translate needs into technical solutions.   Additionally, this position will oversee the delivery of IT services and projects and ensure internal client satisfaction.

What you will do:

• Become an expert in Intapp’s finance processes and systems and bring strong functional knowledge about finance processes to the table.
• Work with business stakeholders to understand their goals and needs and help define the solutions.
• Act as a solution consultant that deeply understands current state business processes, challenges, and their supporting tech stack
• Responsible for owning finance system configuration - configure fields, workflows, roles/permissions, custom rules, reports, and dashboards.
• Pair understanding of business with your deep systems expertise to provide strategic technical roadmaps
• Look ahead to identify delivery needs based on roadmap and work with all management to address them.
• Work with development and project teams to deliver finance process improvements in terms of enhancement as well as projects.
• Anticipate blockers and identify creative solutions to unblock team and keep delivery on track.
• Translate desired business outcomes into an MVP feature set that can be delivered iteratively
• Establish and bring new efficiencies and insights through systematic solutions
• Document business process requirements and partner with system administrators to design thoughtful solutions
• Effectively negotiate scope and timeline with business leads to achieve high value business outcomes
• Facilitate implementation of new functionality through communications, demos, and the development of appropriate documentation
• Provide day-to-day administration and maintenance of critical business systems including NetSuite. Triaging and resolving production support issues and implementing small enhancement requests

What you will need:

• Strong analytical and problem-solving skills with 8+ years Business Analyst experience
• Experience with finance processes – AR/GL/ revenue accounting and Order, contract management and billing, financial consolidation and reporting, month/quarter/year end close 
• Prior experience with ERP systems especially NetSuite and integration with CRM (Saleforce), NetSuite ARM, Billing solutions (like Salesforce Billing, NetSuite or Zone billing), FP&A tools like Adaptive, Anaplan etc.
• Best practices are your best friend
• Strong verbal and writing skills
• Bachelor’s Degree with 8+ year of experience
• 8+ years of relevant BSA experience in ERP, QTC, P2P and R2R Space
• Hands on experience with NetSuite
• OpenAir experience is plus

What you will gain at Intapp:

Our culture at Intapp emphasizes accountability, responsibility, and growth.  We support each other in a positive, open atmosphere that fosters creativity, approachability, and teamwork. We’re committed to creating a modern work environment that’s connected yet flexible, supporting both professional success and work-life balance. In return for your passion, commitment, and collaborative approach, we offer:

• Competitive base salary plus variable compensation and equity
• Generous paid parental leave, including adoptive leave
• Traditional comprehensive benefits, plus:
  • Generous Paid Time Off
  • Tuition reimbursement plan
  • Family Formation benefit offered by Carrot
  • Wellness programs and benefits provided by Modern Health
  • Paid volunteer time off and donation matching for the causes you care about
  • Home office stipend
• Opportunities for personal growth and professional development supported by a community of talented professionals
• An open, collaborative environment where your background and contributions are valued
• Experience at a growing public company where you can make an impact and achieve your goals
• Open offices and kitchens stocked with beverages and snacks

For California based roles, Base Pay Range is $1650000/yr - $180,000/yr.  Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity.  In addition to base salary, variable compensation and equity may also be included.

#LI-JS2

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws. All offers are contingent upon passing a criminal history and other background checks if applicable to the position.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

Be visionary

Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research.​

We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.

Job Description

Position Summary and Responsibilities:

This Finance Director/Senior Manager will oversee all finance activities for Teledyne LeCroy’s Test and Measurement Group. Primary activities include providing financial analysis and counsel to multiple vice presidents and general managers regarding business results and actual performance against plans and forecasts in a multi-facility/multi-division global environment.

• This individual will have overall responsibility for preparing financial statements, reports and analysis for our business. This individual will prepare and maintain a complete set of financial statements which includes a balance sheet and related financial reporting information including a profit and loss statement, summary of cash flows and supplemental financial information.
• Additionally, this individual will be responsible for preparing the annual business plans, monthly forecasts and capital budgeting, as well as oversee the financial statements prepared for other affiliates within Teledyne’s T&M Group.
• Works closely with assigned vice presidents and general managers in the areas of financial and business reporting to include: proactive analysis of business trends, forecasting and budgeting, government proposals and reporting requirements and working capital management.  Partner with VPs and General Managers in developing, monitoring and evaluating overall corporate strategy with emphasis on top and bottom line performance and maximizing working capital and cash flows. 
• Prepare quarterly finance and business updates alongside Teledyne LeCroy Management; participates in the quarterly OPS Review with Teledyne’s executive management.
• Identify, analyze, and implement initiatives in support of 80/20 metrics and goals.
• Actively participate in the ERP/IT system implementation project. T&M is consolidating several IT systems into one IT system. Additionally, drive the change management of the business processes to support this initiative.
• Establish, maintain and document strong internal control processes meeting Sarbanes-Oxley 404 compliance requirements. Ensure internal controls are functioning effectively across the group.  Communicate with internal and external auditors as required.
• Develop and train financial staff to ensure accounting records and financial reporting is prompt, accurate and meets business requirements. Motivate and lead a high performance Finance Team; attract, recruit and retain required members of the management and finance team; provide mentoring as a cornerstone to their management career development program.  Foster a success-oriented, accountable environment. 
• Establish and maintain a set of key financial performance indicators for prompt decision-making.
• Act as a liaison to appropriate corporate executives regarding the understanding our goals and objectives.
• Manage strategic/business planning process and effectively oversee the multi-location/multi-currency accounting and treasury Finance Teams.  Ensure proper global consolidation and accounting supports key management initiatives.
• Manage information gathering process for federal, state, local and international tax compliance obligations.

Qualifications:

• Accounting/Finance degree required
• Knowledge of accounting, budgeting, forecasting and cost control principles including generally accepted accounting principles
• Experience in a manufacturing environment
• Strong knowledge of GAAP
• Solid supervisory skills
• Participation in ERP system implementation/upgrade
• Public accounting, internal audit experience strongly preferred
• Minimum of 15 years experience in Accounting
• Minimum of 5 years in a managerial role
• Contracts & negotiation experience.
• Some international trade experience.
• Experience in merger and acquisition and integration environment a plus.
• CPA with Big 4 experience highly desirable
• Solid leadership and interpersonal skills. Capable of developing and sustaining effective peer and corporate relationships.
• Good technical/systems and process thinking skills. Able to develop and continually improve the financial management systems.
• Ability to manage across a multi-facility environment.
• Highly computer literate; excellent Excel.
• Broad business perspective with strong learning record and potential for advancement.
• Hands-on personality with the ability and proven track record for problem solving.

Salary Range:

Pay Transparency

The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.

Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.

Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ​

What Finance Operations contributes to Cardinal Health

Finance oversees the accounting, tax, financial plans and policies of the organization, establishes and maintains fiscal controls, prepares and interprets financial reports, oversees financial systems and safeguards the organization's assets.

Finance Operations is responsible for the oversight and overall performance of the following core financial processes. This includes pricing administration, rebates, cash application, chargebacks, billing, accounts payable and employee travel & expense.

This position is a remote role.

Responsibilities

• Process Customer Credit Card payments via Phone, SharePoint and through reports
• Attention to detail: Update customer’s accounts/orders with credit card information, including card maintenance in a timely manner that is compliant with established policies and procedures
• Provide phone and task coverage 11:30 am- 8 pm EST.  
• Assists with other duties and projects as assigned and deemed necessary to meet the business need
• Payment processing and research
   

Skills:

• Customer Service Phone experience 
• Maintain service levels and productions goals
• Attention to Detail / high quality of work and accuracy
• Great organization and time management skills
• SAP is a benefit, not required

Qualifications

• 1-3 years of experience, preferred
• High School Diploma, GED or equivalent work experience, preferred

What is expected of you and others at this level

• Applies acquired job skills and company policies and procedures to complete standard tasks
• Works on routine assignments that require basic problem resolution
• Refers to policies and past practices for guidance
• Receives general direction on standard work; receives detailed instruction on new assignments
• Consults with supervisor or senior peers on complex and unusual problems

Anticipated hourly range: $15per hour - $21 per hour

Bonus eligible: No

Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.

• Medical, dental and vision coverage
• Paid time off plan
• Health savings account (HSA)
• 401k savings plan
• Access to wages before pay day with myFlexPay
• Flexible spending accounts (FSAs)
• Short- and long-term disability coverage
• Work-Life resources
• Paid parental leave
• Healthy lifestyle programs

Application window anticipated to close:  03/25/2024 *if interested in opportunity, please submit application as soon as possible.

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

To read and review this privacy notice click here

Address:

Job Family Group:

Provides efficient and accurate handling of customer requests and transactions in a professional and timely manner. Ensures all required policies, guidelines and standards are met as they provide service to BMO customers. Includes a mix of customer service and customer fulfillment activities.

• Addresses customer services issues according to established parameters, escalating as required.
• Acts as a subject matter expert and first contact for escalation.
• Processes customer application to fulfill customer requests from set up to settlement in accordance with policies and standards.
• Assists in processing more complex customer application/requests.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Provides input into the planning and implementation of operational programs.
• Resolves problems as required to support effective business operations.
• Supports the development of tools and delivery of training focused on delivering business results.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Provides customer service by responding to general questions via phone, mail or fax in a timely and professional manner; includes acting as a main point of contact for certain customer requests.
• Refers more complex and specific requests, questions or issues as required.
• Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.
• Recommends workflow improvements to deliver a more efficient operation.
• Manages customer documentation to ensure that records are maintained in a proper manner.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Address:

Job Family Group:

This role is a hybrid role for Omaha, NE, Tempe, AZ or Brookfield, WI

Provides efficient and accurate handling of customer requests and transactions in a professional and timely manner. Ensures all required policies, guidelines and standards are met as they provide service to BMO customers. Includes a mix of customer service and customer fulfillment activities.

• Addresses customer services issues according to established parameters, escalating as required.
• Acts as a subject matter expert and first contact for escalation.
• Processes customer application to fulfill customer requests from set up to settlement in accordance with policies and standards.
• Assists in processing more complex customer application/requests.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
• Provides input into the planning and implementation of operational programs.
• Resolves problems as required to support effective business operations.
• Supports the development of tools and delivery of training focused on delivering business results.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Provides customer service by responding to general questions via phone, mail or fax in a timely and professional manner; includes acting as a main point of contact for certain customer requests.
• Refers more complex and specific requests, questions or issues as required.
• Gathers additional documentation from the customer and/ or internal/external stakeholders to ensure all required information is available to fulfill client requests.
• Recommends workflow improvements to deliver a more efficient operation.
• Manages customer documentation to ensure that records are maintained in a proper manner.
• Focus may be on a business/group.
• Thinks creatively and proposes new solutions.
• Exercises judgment to identify, diagnose, and solve problems within given rules.
• Works mostly independently.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically between 3 - 5 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Specialized knowledge from education and/or business experience.
• Verbal & written communication skills - In-depth.
• Collaboration & team skills - In-depth.
• Analytical and problem solving skills - In-depth.
• Influence skills - In-depth.

Compensation and Benefits:

Pay Type:

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact.  We strive to help you make an impact from day one – for yourself and our customers.  We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at http://jobs.bmo.com/us/en

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. BMO is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Candidate must reside in Sacramento, CA, or the surrounding area. This role requires visiting clinics within the greater Sacramento County area on a regular basis.

This role is 90% remote and 10% travel. Travel to our DaVita clinics to provide education and guidance to DaVita patients about health insurance and the implications of different insurance options is required.

This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their healthcare needs. 

To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured.

• Conducts patient insurance education while operating within established compliance parameters of the company
• Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden
• Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
• Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
• Completes insurance assessments/evaluations for patients to accurately document patient education sessions
• Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
• Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support
• Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education.
• Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio
• Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership
• Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned

EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Full vaccination against COVID-19 or a medical/religious exemption is required.
• High School Diploma or equivalent is required
• 90% remote work; 10% travel to local facilities  education and guidance to DaVita patients about health insurance is required
• This role requires basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job
• Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred
• Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred
• Bilingual/Spanish Speaking strongly preferred

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

#LI-RH1

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits