Total 16 Finance / Banking / Insurance job vacancies in Jacksonville, Florida

As a National Bank Examiner/Bank Examiner (Enterprise Governance and Operational Risk), you will:

• Lead and participate in the following activities: Examination of complex governance, operational risk, and payments issues within the MCBS including leading horizontal reviews of financial institution practices. Horizontal reviews targeting corporate governance, enterprise risk, operational risk, and payments risk management practices.
• Serve as an enterprise governance and operational risk examiner, with payments focus, subject matter expert within the MCBS. Provide supervision and program support on corporate governance and operational risk matters.
• Establish effective working relationships regarding corporate governance, operational risk, and payments systems.
• Coordinate with others and other subject matter experts to identify operational risk and payments risk issues across OCC specialty areas.
• Take the Initiative In developing other examiners as well as participating in outreach to trade and banking groups. Demonstrate a strong commitment to training through mentoring or OCC instructor assignments.

Supervisory Medical Technologists must have advanced knowledge of specialized and complex subject matter extending beyond the duties of test performance. Supervisory MTs have wide latitude for exercising independent judgement. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and range of variety, and be performed by the incumbent at least 25% of the time.

Duties may include but are not limited to:

• Plans and schedules on-going work. Set short and/or long term goals for the section and conduct studies on technical and administrative problems, including personnel shortages, organizational structure, new technology, etc.
• Chooses methods for achieving work goals. objectives, and management strategies.
• Responsible for the day-to-day supervision of highly complex test performance.
• Is responsible for monitoring test analyses and specimen examinations to ensure acceptable levels of performance.
• Uses advanced computer skills with computer applications to generate work-related information for supervisor.
• Assures corrective action is initiated when test performance deviates from established performance specifications.
• Assures orientation, performance plan. training and competency assessment of staff is completed timely within the established time frame for each.
• Implements and monitors quality management activities.
• Performs the full range of supervisory duties. Recommends appointment, plans and assigns work, gives advice and counsel. and evaluates work of subordinates.
• Performs other duties as assigned.

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for reviewing complex products for the prevention and detection of possible fraud. Key responsibilities include researching and analyzing of account activity to assess levels of risk and fraud. Job expectations include completing inbound and outbound calls, taking appropriate action based on transaction characteristics of greater complexity, performing functions related to research, and resolving fraudulent activity and service support.

Class Start Date - 5/6/2024

Schedule:  Monday-Friday 9:00am5:30pm ET

Responsibilities:

• Services banking products with high-risk activity to maximize approval of legitimate transactions, minimize client impact at the point of sale, identify fraudulent activity, and restrict account activity
• Makes decisions based on judgment, research, and extensive job experience, following established procedures and guidelines while leveraging multiple systems
• Assesses the level of risk and makes decisions which directly affect the customer experience and risk to the bank
• Reviews and analyzes accounts and relationships that may require differentiated treatment or specialized resolution
• Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls
• Records data captured during client interactions accurately

Skills:

• Analytical Thinking
• Client Experience Branding
• Customer and Client Focus
• Due Diligence
• Research
• Attention to Detail
• Data Collection and Entry
• Policies, Procedures, and Guidelines
• Referral Management
• Written Communications
• Adaptability
• Business Intelligence
• Investigation Management
• Issue Management
• Relationship Building

Required Qualifications:

You’re a person who

• Has strong analytical and organizational skills and demonstrates the ability to solve complex problems by reviewing related information.

• Is able to multi-task, including researching information through multiple systems, in order to make judgmental decisions based on the data reviewed.

• Demonstrates a strong sense of urgency and is able to work in a fast-paced, ever-changing environment with a strong focus on risk mitigation and client experience.

• Is comfortable taking inbound or making outbound calls to clients in a high production focused environment.

• Communicates effectively and confidently and is comfortable engaging all clients.

• Has the ability to learn and adapt to new information and technology platforms.

• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.

• Efficiently manages your time and capacity.

• Can be flexible to work weekends and/or extended hours as needed.

* 1 year of client facing/customer service experience

​Desired Qualifications:

You’ll be better prepared if you have

• Prior experience in Retail Fraud Servicing, Claims or Fraud Detection.

• Experience working in an environment where both individual and team goals are met or exceeded routinely.

We’re a culture that

• Is committed to building a workplace where every employee is welcomed and given the support and resources to build and advance their careers. Along with taking care of our clients, we want to be a great place for people to work, and we strive to create an environment where all employees have the opportunity to achieve their goals.

• Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world.

• Provides continuous training and developmental opportunities to help employees achieve their goals, whatever their backgrounds or experiences.

• Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs.

• Believes in responsible growth and is dedicated to supporting the communities around the world by connecting them to the lending, investing and giving they need to remain vibrant and vital.     

Shift:

Hours Per Week: 

Candidate must reside in Orlando, FL, Lakeland, FL, or the surrounding area. This role requires visiting clinics within the greater Orlanda, Lakeland, FL area on a regular basis.

This role is 90% remote and 10% travel. Travel to our DaVita clinics to provide education and guidance to DaVita patients about health insurance and the implications of different insurance options is required.

This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options. This position helps patients understand their insurance options and make informed employment and insurance decisions. The Insurance Counselor will help alleviate the stress that dialysis patients often experience in navigating complicated insurance options and employment decisions while also managing their health care needs. 

To be successful, the Insurance Counselor must have a passion for customer service and the ability to build trust and rapport with patients and teammates. Teammates in this role will gain expertise in motivational interviewing as well as expert knowledge of commercial and government health insurance benefits, financial assistance programs, and work leave options.

ESSENTIAL DUTIES & RESPONSIBILITIES:

The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive. The scope of the Insurance Counselor is primarily supporting patients who have existing commercial insurance coverage or who are uninsured.

• Conducts patient insurance education while operating within established compliance parameters of the company
• Identifies and effectively communicates opportunities to better the insurance status of the patient to help reduce or alleviate financial risk and burden
• Provides information to patients to help them find and/or secure options for insurance coverage and other financial assistance programs as necessary
• Provides a high-level of customer service to patients across multiple DaVita Dialysis facilities to ensure educational needs are met and to ensure patient questions or issues are addressed effectively
• Completes insurance assessments/evaluations for patients to accurately document patient education sessions
• Acts as a liaison between patients, facility teammates, billing office and the corporate office to resolve patient insurance issues and/or concerns
• Builds and maintains relationships with field partners (e.g. Home Program Departments, Facility Administrators, Social Workers, Administrative Assistants etc.) to ensure seamless patient support
• Works closely with supervisor/manager to meet objectives, deadlines, and reporting/measurement requirements as they pertain to patient education.
• Provides monthly reporting and analysis on key metrics related to patient education and advocacy as well as actively participates in monthly operations reviews on assigned patient portfolio
• Seeks to find opportunities for continued process improvement and reviews ideas with team and operational leadership
• Attends team meetings, phone conferences, and trainings as needed; may assist with onboarding and training of new teammates or other duties as assigned

EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS

• Full vaccination against COVID-19 or a medical/religious exemption is required.
• High School Diploma or equivalent is required
• 90% remote work; 10% travel to local facilities  education and guidance to DaVita patients about health insurance is required
• This role requires basic computer skills, high speed internet (minimum of 40 GB) and a private workspace, and secure transportation to DaVita facilities to perform the duties of the job
• Minimum of two (1) years' experience working with Medicare and Medicaid insurance as well as commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) strongly preferred
• Minimum of two (1) years’ experience in a healthcare organization working with clinical staff and patients preferred
• Intermediate computer skills and proficiency in MS Word, Excel, PowerPoint, and Outlook required Power Point preferred
• Bilingual/Spanish Speaking strongly preferred

What We’ll Provide:

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

• Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
• Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more

• Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits  

Job Description:

Enterprise Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description Summary:

Manages a group of team leaders and analysts that are responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting/ analysis and operational performance. This position requires Fraud specific end to end financial analytics, Fraud workflow analytics, Fraud data mining, Fraud ecosystem knowledge, and interaction across multiple business partners to aide in determining key priorities and project direction for their team. Key functions involve coordinating asset quality monitoring for senior management, identifying trends based on economic and portfolio conditions, and recommending strategic enhancements to maximize the risk vs. reward tradeoff for the business unit. Establishes department-wide vision and oversees the analysis of criteria margins, model score development, forecasting, portfolio trends, and demographic performance. Integrates the analysis with other corporate units to ensure alignment with business and corporate objectives. Responsible for making hiring decisions and training Analysts and Managers. Creates business partnerships across the enterprise and demonstrates an aptitude of assessing financial performance and interpreting analytics.

Responsibilities include:

- Design & execution of end-to-end Fraud financial reporting and capabilities roadmap with focus on Total cost of Fraud insights.

- Develop compelling vision and data driven business cases for transformation initiatives. Lead efforts to prioritize investments in digital ID verification capabilities for new applications.

- Partner across organizational lines, build and maintain a coalition of executive leaders and process owners, to develop and drive the digital agendas.

- Facilitate regular routines for stakeholders and senior executives.

- Partner across organization to drive prioritization and support funding of key ID verification initiatives in new accounts space.

- Review / approve proposed policy and process changes (in line with broader enterprise and channel governance processes).

- Stay current on industry trends and new, emerging technology to support seamless transitions, with stronger controls.

Required Skills:

- 10-15 Years of leadership experience specializing in Fraud Financial Planning, Fraud reporting management, Fraud risk analytics, Fraud Data Management, Business Intelligence, strategies, and initiative development.

- Proven track record of being able to drive projects from idea to execution in digital fraud space

- Strong strategic thinking and problem-solving skills (ability to frame a complex problem, evaluate options, and develop a plan to address)

- Ability to work and communicate across organizational and Regional (India) lines to drive results

- Ability to influence effectively at executive levels

Desired Skills:

- Master of Computer Science degree

- Bachelor of Mathematics degree

• Analytical Thinking
• Business Analytics
• Data Mining
• Fraud Management
• Business Process Analysis
• Critical Thinking
• Influence
• Relationship Building
• Strategy Planning and Development
• Business Case Analysis
• Issue Management
• Leadership Development
• Process Performance Measurement
• Recruiting

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Skills:

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Minimum Education Requirement: Null

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for standard transaction processing, reconciliation, and resolution of research requests supporting the wealth management business. Key responsibilities include providing quality service and effective and efficient operations support for internal business partners and/or external clients. Job expectations include operating with some independence and referring more complex issues and escalations to the team lead or manager.

Responsibilities:

• Performs standard transaction processing and reconciliation according to the established guidelines and procedures
• Responds to client inquiries through numerous channels to support operational efficiency and quality client service
• Performs basic research, follow-ups, and resolution of routine research requests
• Identifies potential issues in daily operational tasks and escalates risk concerns, as appropriate
• Provides general operational support including handling inbound calls, mail sorting, and mail distribution

Skills:

• Business Operations Management
• Customer Service Management
• Prioritization
• Reporting
• Trade Operations Management
• Data Collection and Entry
• Data and Trend Analysis
• Organizational Effectiveness
• Process Management
• Quality Assurance
• Customer and Client Focus
• Oral Communications
• Research Analysis
• Written Communications

Minimum Education Requirement: Null

Banking Onboarding & Maintenance serves as a “virtual financial center" for Merrill and Private Bank clients with Bank of America bank accounts. Our department strives to offer the best possible client service to our internal and external clients and assists in the enablement of banking capabilities in Merrill Lynch branch offices.
Role responsibilities include processing/researching new bank accounts and account maintenance service requests. Individuals at this level are expected to use some independence of thought and proven research ability, as well as have a strong focus on client service.  Generally, one year or more experience is preferred.

Required Skills:

​Knowledge of Microsoft applications (Word, Excel)

Effective communications skills

General PC knowledge and typing ability

Desired Skills: ​Proficient PC skills including Microsoft Office applications – ability to type proficiently is a must

Communicate effectively including excellent listening skills and professional phone/email etiquette

Ability to manage outbound calls to internal and external clients as a part of the problem resolution and New Accounts process

Demonstrate a proven ability to navigate multiple systems simultaneously

Capable of multitasking and working efficiently in a high productivity environment

Excellent organization skills; ability to prioritize and handle multiple client requests always exercising sound judgment

Proven history of effective ownership and accuracy

Possess the ability to work independently while effectively managing and finding resolution to complex situations

Strong problem solving skills/analytical skills

Maintain current knowledge of Bank of America products, policies, and services while keeping abreast of regulations and mitigating risk

Exhibit professionalism in all situations

Proven in-depth research skills

Service minded with a strong focus on providing a differentiated service experience for Merrill Lynch and Private Bank clients​​
 

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for connecting clients with the breadth of solutions that the bank offers to help achieve financial goals. Key responsibilities include balancing service requests and sales opportunities, providing subject matter expertise on financial solutions, asking clients probing questions to understand life and financial goals, and pairing new solutions and services to meet client needs.

Responsibilities:

• Works with clients to build and deepen relationships by uncovering financial needs and recommending the best products, services, and solutions to meet those needs
• Responds to customer inquiries and concerns, creating customized solutions
• Sells and fulfills banking products including checking and savings accounts, credit cards, Certificate of Deposits (CDs), Individual Retirement Accounts (IRAs), and loans
• Identifies client needs for licensed sales functions, making referrals to Line of Business partners
• Quotes rates, terms, and programs for banking solutions
• Manages risk in every business, product, and service transaction leveraging available tools

Required Qualifications:

Desired Qualifications:

Skills:

• Attention to Detail
• Client Solutions Advisory
• Customer and Client Focus
• Interpret Relevant Laws, Rules, and Regulations
• Adaptability
• Client Experience Branding
• Customer Service Management
• Issue Management
• Problem Solving
• Active Listening
• Business Development
• Consulting
• Referral Identification
• Research

Minimum Education Requirement: Null

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
 
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals.

Responsibilities:
• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

Required Qualifications:
• Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
• Collaborates effectively to get things done, building and nurturing strong relationships.
• Displays passion, commitment and drive to deliver an experience that improves our clients’ financial lives.
• Is confident in identifying solutions for new and existing clients based on their needs.
• Communicates effectively and confidently, and is comfortable engaging all clients.
• Has the ability to learn and adapt to new information and technology platforms.
• Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking).
• Applies strong critical thinking and problem-solving skills to meet clients’ needs.
• Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Efficiently manages time and capacity.
• Focuses on results, while acting in the best interest of the client.
• Can be flexible to work weekends and/or extended hours as needed.

Desired Qualifications:
• Experience in financial services and knowledge of financial services industry, products and solutions.
• One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business relevant associate degree such as business management, business administration, or finance.

Skills:
• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

Shift:

Hours Per Week: 

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

     Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.  Join us!

Job Description:

The Global Credit AML & Onboarding Operations (GCAOO) organization is a central control function which governs, facilitates and oversees the global end-to-end GCAOO program across all GB&GM businesses and jurisdictions through the implementation of processes and controls to effectively manage AML and economic sanctions risks. The team performs AML Know Your Customer/Client Due Diligence (KYC/CDD) and covers refresh (periodic review) as its core activity.

This role is within the GCAOO Business Controls Team and will support the team in mitigating risk, monthly control execution, and with execution and management of the ILQA Program through various initiatives to drive process improvements and control performance sustainability.

The candidate will be responsible for supporting GCAOO Business Controls operational functions and programs through automation of existing processes, routine ad-hoc data analysis, reporting, presentations, as well as providing general initiative support for the GCAOO Business Controls team. Will work closely with operational, reporting teams, Project Management Office and Technology to support existing automation, analytics and reporting capabilities while supporting the creation of new capabilities.

Responsibilities may include:

• Managing an initiative from end-to-end starting with understanding the business need, gathering requirements, setting expectations, analyzing the data, and delivering the final solution; with transparency throughout
• Navigating multiple data environments and utilizing different analytics tools in order to transform data into actionable, data-driven solutions
• Understanding relational databases containing customer, associate, product, and transaction data
• Analyzing problems and identifying both tactical and strategic solutions in support of operational processes and performance to the business controls organization
• Turning data into insights in order to ‘tell the story’ and present findings to various levels of the organization, including senior management and risk leaders
• Monitoring and testing the effectiveness of key controls and status of mitigation and/or action plans to remove bottlenecks and identify root cause of issues
• Adherence to a strong risk culture, including champion/challenger roles, peer reviews, change management discipline, standardization of processes, and rigorous documentation
• Striving for continuous process improvement through standardization and automation to reduce errors and increase efficiency
• Provide project management support for various transformational and reporting initiatives, including operational metrics and presentation materials

Required Skills:

• 2-5+ years of relevant work experience with automation, analytics, business controls, or combination of similar experience
• Demonstrated proficiency in utilizing data and analytic tools like Toad, Microsoft SQL, SAS, Oracle, Power Query
• Ability to organize data for executive level reporting
• Strong organizational skills and high attention to detail
• Competent at adapting to changing business needs, applying critical thinking and demonstrating initiative
• Well versed in business automation and analysis via Excel-based analytics using;
  • External data source Links (Power Query)
  • V-Lookups and advanced formula’s
  • Pivot Tables
  • Visual Basic for Applications (VBA) / automation
  • Macros
• Strong interpersonal and overall communication skills (written and verbal)
• Highly motivated, proactive and a self-starter; strong sense of ownership & ability to create and execute plans without daily oversight
• Must be flexible and have experience working in a fast paced & high pressure environment; managing multiple projects at once
• Demonstrated proficiency in Microsoft Office applications:
  • Excel, Word, PowerPoint, Access
• Solid understanding and proficiency in the following BI / Automation tools
  • Tableau
  • Alteryx
  • Toad for Data Point
  • Toad for Oracle
  • Structure Query Languages (TSQL, PL/SQL, HQL)
  • Sharepoint (Maintenance & Advanced Features)
  • DFFS knowledge

Desired Skills:

• Bachelor’s degree in a quantitative field (e.g. Statistics, Engineering, Mathematics or Technology)
• Knowledge of AML and/or GBAM businesses
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Shift:

Hours Per Week: 

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Professional Protector Plan is seeking a Claims Specialist to join our team. Adjust claims for the Professional Protector Plan® (PPEL) a division of B&B Protector Plans, Inc. and other select professional liability programs. Reports to the Claims Director or Senior Claims Counsel.

This is a remote from home opportunity.

WHAT YOU WILL DO:

• Process assigned primary and excess Professional Liability, Directors & Officers and Employment Practices Liability claims in accordance with established procedures, policy coverages and applicable state laws and regulations regarding claims handling. 

• Conduct and/or coordinate investigations of reported matters to evaluate coverage, liability and damages, secure appropriate documentation pertaining to the reported matter, and prepare the claim/matter for disposition with appropriate regard for cost containment. 

• Maintain diary of upcoming actions/events and take appropriate action in a timely manner. 

• Act as primary liaison to the insured with respect to a claim.

• Establish timely and accurate reserves for each claim file and review and adjust reserves as appropriate.

• Coordinate defense of litigated claims, including retaining defense counsel from approved panel counsel (or obtaining supervisory and/or carrier authority to retain off-panel counsel).  Audit, revise and pay bills related to defense of claims.

• Settle claims within authority granted by the Claims Director, Claims Supervisor and/or insurance carrier, as appropriate.  Follow status of claims to settlement, trial or other disposition.  Attend important trials, arbitrations and mediations as appropriate and as approved by the Claims Director and/or carrier.

• Maintain accurate and complete files with respect to all activities relating to each claim file.   

• Assist and cooperate in all internal and external audits conducted with respect to the Department’s operations.

• Notify the Underwriting Department of questionable risks.  Draft claim summaries to assist Underwriters when requested. 

• Initiate deductible collection activity as appropriate to ensure prompt and sufficient recovery of monies due. 

• If directed, fill in for other Claim personnel absent from the office.

WHAT YOU WILL NEED:

• Four-year college degree. 

• Experience handling primary and excess Professional Liability, Directors & Officers and Employment Practices Liability claims.  Experience handling General Liability claims a plus.

• Working knowledge of insurance claim handling processes and procedures. 

• Working knowledge of legal principles of liability and damages, as well as legal procedures and the workings of legal institutions. 

Must possess appropriate insurance adjusting license(s) as needed.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Career Category

Job Description

HOW MIGHT YOU DEFY IMAGINATION?

If you feel like you’re part of something bigger, it’s because you are. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing, and delivering ever-better products that reach over 10 million patients worldwide. It’s time for a career you can be proud of.

The Benefits Senior Manager, (Leave, Life Insurance and Disability)

Live

What you will do

Let’s do this. Let’s change the world. In this vital role the Benefits Senior Manager, (Leave, Life Insurance and Disability) will be responsible for oversight, operations, and delivery of all U.S. Leave of Absence (LOA) and Paid Time Off, Life Insurance and Disability, and Compliance programs.

Primary Responsibilities:

• Manage LOA, Life and Disability vendors to ensure delivery of accurate and timely benefits, in accordance with governing laws and company policies to eligible staff. Develop metrics to ensure vendor performance meets Amgen requirements.

• Provide management oversight and guide direct reports to resolve escalations/errors. Guide direct reports to provide appropriate and timely Return to Work information to Amgen's Occ Health.

• Subject matter expert on Federal, state, and local regulations to ensure compliance with mandatory leave and disability benefits. Ensure delivery of required LOA benefits is operationally sound, administratively feasible, and coordinates with Amgen's policies.

• Develop metrics to monitor the accurate delivery of LOA benefits, to audit and rectify any abuse of policies, if any, and to assist in refining LOA and disability benefit provisions to best support Amgen employees

• Support integration activities such as policy training for newly acquired staff and transition of active disability benefits, where required, to Amgen U.S. plans.

• Stays current on federal and state employment laws as it relates to leaves.

• Works with leave administration vendor to recommend process and technology improvements, draft communications.

• Coordinates with Benefits leadership, Staff Relations and Legal for leaves and/or leaves ending termination that result in litigation.

• Manages other activities as assigned.

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The Benefits professional we seek will possess these qualifications.

Basic Qualifications:

Doctorate degree and 2 years of benefits or finance experience

Or

Master’s degree and 4 years of benefits or finance experience

Or

Bachelor’s degree and 6 years of benefits or finance experience

Or

Associate’s degree and 10 years of benefits or finance experience

Or

High school diploma / GED and 12 years of benefits or finance experience

Preferred Qualifications:

• Experience with large employer benefit plans with participants in multiple U.S. states.

• Strong critical-thinking and problem-solving skills – investigate and understand the underlying cause of an issue as opposed to fixing the matter at-hand.

• Strong working knowledge of federal and state laws affecting benefit programs and the associated regulatory filing and compliance requirements, including federal, Internal Revenue Service, COBRA, Family Medical Leave, and privacy laws.

• Ability to handle confidential employee information with discretion and sound judgment.

• Proactive, collaborative team member with excellent attention to detail and a strong sense of urgency and follow-through.

• Excellent communication, influencing, and interpersonal skills with the ability to work both independently and on teams.

• Strategic Vision

• Vendor management skills

• Working knowledge of HR business systems, such as WorkDay.

Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

• Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans and bi-annual company-wide shutdowns

• Flexible work models, including remote work arrangements, where possible

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

careers.amgen.com

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Salary Range

Compensation may vary based on the job level and your geographic work location.

The Florida Trial Attorney provides legal representation, either personally or by retaining and supervising outside counsel that handles moderately complex litigation involving either us or our insured within established corporate guidelines and the applicable code of professional responsibility. Litigation includes all aspects of civil litigation, including trials and proceedings in all forums, whether at the local, state or federal level, mediation, arbitration, workers' compensation, and administrative proceedings, and any necessary appellate work. You will provide legal advice to assist the disposition of claims in a fair manner consistent with relevant statutes and within the guidelines of the company. You will report to the Legal Manager.

Primary Accountabilities

• You will handle litigation involving either us and our insured within established corporate guidelines and the applicable code of professional responsibility.
• You will analyze the file as litigation progresses. You will analyze risk to insured and us and evaluate cases and seek settlement.
• You will conduct discovery (e.g. written interrogatories, requests for production of documents, and depositions).
• You will conduct motion practice.
• You will draft all necessary pleadings, papers and briefs to advance litigation activities at the trial or appellate level.
• You will conduct necessary legal research.
• You will advocate client position in all forums (state and federal court, alternative dispute resolution, administrative tribunals and regulatory hearings) and circumstances.
• You will stay current on state statutes and court decisions and analyzes how statutes and court decisions affect the interpretation and enforceability of the policy provisions.

Qualifications:

• This is a remote position.
• Three (3)+ years of insurance defense litigation experience
• Trial experience
• Able to handle full-time high volume case load
• Prior experience in a claims department or staff counsel organization beneficial
• Insurance defense background, with specific experience in personal lines and commercial (auto and premises)
• Insurance defense background in construction defect beneficial
• Must be licensed to practice law in State of Florida

Locations for this role include Orlando, Jacksonville, Miami or Tampa.

We encourage you to apply even if you do not meet all of the requirements listed above. Skills can be used in many different ways, and your life and professional experience may be relevant beyond what a list of requirements will capture. We encourage those who are passionate about what we do to apply!

We provide benefits that support your physical, emotional, and financial wellbeing. You will have access to comprehensive medical, dental, vision and wellbeing benefits that enable you to take care of your health. We also offer a competitive 401(k) contribution, a pension plan, an annual incentive, 9 paid holidays and a paid time off program (23 days accrued annually for full-time employees). In addition, our student loan repayment program and paid-family leave are available to support our employees and their families. Interns and contingent workers are not eligible for American Family Insurance Group benefits.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Job Description:

Job Description:

• Demonstrate comprehensive understanding of Enterprise and Regional AML policy and standards; Global Banking and Markets products / business and operations processes.
• Independently drive impact assessment and implementation of system; people; processes and control infrastructure for complex high volume AML Onboarding AMRS region.
• Facilitate communication of impact and changes to AMRS Regional business  stakeholders.
• Be a subject matter expert for Anti Money Laundering issues within AMRS region, engage and collaborate closely with regional and global stakeholders within GFCC; Operations and Front Line Units to drive solutions with a 360 view.
• Act as a point of contact and backup support in the region for AMRS:
• Key AML technology and process-control projects and initiatives;
• Management support of AML Self-Identified Audit Issues (SIAI) & Compliance Identified Audit Issues (CIAI)
• Any other business matters related to AML that may arise during course of usual business

Responsibilities:

• Responsible for design and management of internal control disciplines and proactively identify AML risk across GBGM
• Responsible for Front Office AML escalations on behalf of GBAM to drive adherence to GBGM AML Standards
• Support the QA processes across GBGM through ongoing review, remediation and partnership with QA team
• Identify issues and/or control improvements for AML Onboarding across GBGM for AMRS and LATAM
• Support team members liaising with sales/ client outreach teams to obtain and validate correct documentation to fulfill KYC requirements
• Point of Contact for client escalations/complaints handling sensitive information during the onboarding journey
• White Glove approach to support our AML KYC client outreach, and the ability to apply pragmatic thinking for complex questions and concerns

Requirements/Other Qualifications:

• Highly Proficient with the MS Word Suite of tools to include Excel
• Able to Conceptualize, lead and drive projects to completion
• Influence change across multiple operational processes ​
• Able to execute in a decentralized environment
• High level of interpersonal skills
• Strives to bring new thoughts and ideas to teams to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect, and meet the diverse needs of our clients and employees around the world

Shift:

Hours Per Week: