Total 25 Finance / Banking / Insurance job vacancies in Across East Lancashire Sites, BB2 3HH

A Vacancy at Kent and Medway NHS and Social Care Partnership Trust.


This post offers the opportunity to show clinical expertise in a variety of different areas. It is a well supported role with a cohesive team of nurses, OTs, Psychologists, Assistant Psychologists and Mental Health Wellbeing Practitioners. There are opportunities for teaching, management and QI.

Staff are currently being trained in Open Dialogue which is a new way of working and has so far brought a refreshing change of perspective for staff working in the CMHT. This new approach is likely to lead to improved wellbeing for both staff and patients.

Kent is a large county with a strong rural history. Its strategic position has left its mark with many important historical sites. It has close links with London. This backdrop is the perfect setting to develop one’s personal and professional life.
• Provide medical input as required to patients under care of the Community Mental Health Team and will attend CPAs for enhanced patients and provide urgent assessment/advice as required.
• Lead regularly on screening of new referrals to the team (rotational responsibility between the Consultants).
• The post holder would be expected to actively participate in service/team evaluation and the planning of future service developments.
• Empowers the team to resolve local issues on a daily basis using the tools and method of quality improvement without staff having to seek permission.
• To manage, appraise and give professional supervision to junior medical staff as agreed between consultant colleagues and the medical director and in accordance with the Trust’s personnel policies and procedures. This may include assessing competences under the Modernising Medical Careers framework.
• To participate in service and business planning activity for the locality and, as appropriate, for the whole mental health service.
• The postholder will join the Consultant on-call rota. This is currently 1:30 (non residential) and is remunerated with a 3% category A supplement and 0.5 PA in addition to 10 PA sessions.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing vital mental health, learning disability, and specialist services to a population of 1.8 million people across Kent and Medway.

Join our extensive network of medical professionals and contribute to making a positive impact. We offer exceptional professional development opportunities, allowing you to hone your skills while enjoying the high quality of life in the picturesque Garden of England.

Collaborate with the prestigious Kent and Medway Medical School, be at the forefront of integrated care, and prioritise individual well-being. If you're passionate about research, join our internationally recognised team and contribute to shaping the future of healthcare.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing brilliant care through brilliant people.

For detailed information regarding the role, please refer to the attached job description and person specification or search ‘KMPT Careers Job ref: 380-MED-24-012-PERM’. The job description will provide you with the main duties and responsibilities of the role. The person specifications will detail the qualifications, knowledge, skills and experience required for the role.

Part time or job-share applications are welcome.

For immediate consideration, please email your CV to tracey.durling@nhs.net

Our Benefits

Here are just some of our Benefits:
• A Recruitment Bonus of £15,000
• Financial support for relocation of up to £8,000*
• Easy access to inhouse research team and academic opportunity through Kent’s own Medical school
• Generous annual leave and study leave entitlement and access to the fantastic NHS pension scheme
• Holiday of a Lifetime Scheme – Bank your annual leave to save up for that all important extended break
• Flexible working - just ask and we will try to help
• Excellent Learning and Development opportunities - We offer doctors at all grades the chance to engage in leadership, educational, research, quality improvement development and seek growth opportunities tailored to their areas of interest
• Free access to an independent counselling service
• Blue Light Card - A discount service for the NHS, with thousands of amazing discounts
• Car lease scheme
• A variety of staff network forums which empower, support and encourage network members and allies, to reflect KMPT values and promote equality and diversity.

*If you would like further information, or to know the full terms of the Recruitment Bonus and/or Relocation Allowance, then please contact our Medical Staffing Team: kmpt.medical-recruitment@nhs.net


This advert closes on Sunday 5 Jan 2025

Proud member of the Disability Confident employer scheme

Your new companyOne of our clients are looking to add a credit controller to their team in Brighton.

Your new role
Oversee all facets of the credit control process, ensuring timely collection of outstanding debts and maintaining accurate records.

• Collaborate with solicitors to escalate overdue accounts to legal action when necessary, ensuring compliance with legal procedures and company policies.
• Maintain regular communication with customers to address payment issues and updates. Coordinate with other teams to ensure seamless information flow and support.
• Generate detailed debt reports upon request, providing insights and data to assist in financial decision-making and strategy.
• Accurately code financial transactions and updates in the system, ensuring data integrity and consistency.
• Handle card receipts and cash inputs efficiently, ensuring all transactions are recorded accurately and promptly.
• Provide general support to other teams as needed, assisting with various tasks to ensure smooth operations and collaboration.

What you'll need to succeed

• Proven credit control experience
• Strong communication stills.
• Confident on the computer

What you'll get in return

• Monday to Friday, 9am - 5:30pm (36.25 hours per week).
• 22 days starting holiday entitlement plus statutory bank holidays
• Day off for your birthday
• Employee Assistance Programme.
• Season Loan.
• Company Events.
• Pension Scheme.

What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Description

Provide direct supervision and support to service users who have been issued with unpaid work orders ensuring individuals are fully aware of their responsibility to comply with the order and the standards of work performance to be maintained In order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Health & Social Care Partnership Plan and the Community Plan.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Responsibilities

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

The Individual

This is an "as and when" required post to cover annual leave and sickness.

Post can be based across the authority depending where the cover is required.

Hourly rate for the post is £15.14

Please Note a full current driving licence (with no more than 6 penalty points) and able to achieve the ‘permit to drive’ for Council vehicles is essential for this post.

Proud member of the Disability Confident employer scheme

Job Description

Attend to the physical and emotional needs of children and young people, provide a safe environment and create positive developmental experiences for them in a residential setting in order to assist with the promotion, delivery and integration of the key objectives in relation to those identified within the Health and Social Care Partnership Plan and the Community Plan.

Requirements

The duties of the post involve Regulated Work with children and/or protected adults, as specified in the Protection of Vulnerable Groups (Scotland) Act 2007. Successful applicants for such posts will be required to become a Protecting Vulnerable Groups (PVG) Scheme member in respect of Regulated Work with either or both of these groups as appropriate, or if they are already a Scheme member, be subject to a PVG Scheme Record Update, before any formal offer of employment can be made by East Ayrshire Council.

Please note:- PVG members' records are constantly updated with any new vetting information that arises. Any information that is disclosed on a PVG Scheme Record or Scheme Record Update, if relevant to the post being applied for, will be discussed with the applicant prior to any formal offer of employment being made.

Employment References

We follow the national guidance in relation to pre-employment checks namely “Safer Recruitment Through Better Recruitment”. With regards to requests for references and in line with this guidance, during your application process you should provide details of a minimum of two appropriate and relevant references, one of which should be from your current or most recent employer. It is also a requirement that the reference from your current or most recent employer is from an appropriate senior manager and it is not a reference from a former peer operating at the same level.

Additional Information

Due to the nature of the post you could be asked to work between all 3 children's houses - Sunnyside - Auchinleck, Benrig - Kilmarnock and Montgomery - Kilmarnock.

As & When Required

Rate of pay - £16.58

If you apply for this post, please add the following email address to your safe sender list to ensure that any MyJobScotland related e-mails go directly to your inbox - noreply@myjobscotland.gov.uk.

Proud member of the Disability Confident employer scheme

Title: New Homes Sales Associate – Chorley
Contract type: 12 month fixed term contract
Hours: Full time
Working pattern: Tuesday to Saturday
Sales suite standard hours are 10am - 5pm
Persona: site based at Saxon Fields, Chorley
Salary: circa £30,000 plus commission


Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated

Are you a hardworking, self- motivated and tenacious salesperson with sound experience in residential house sales.

Reporting to the Regional Sales Manager, the successful candidate will be an ambitious individual with a track- record of meeting targets in a demanding sales environment. You will have experience as a sales associate for a house builder/ housing association or estate agency. Your ability to demonstrate high levels of customer service is essential, as this is key to everything we do. You will be a team player, whilst being a self-motivated and dynamic individual with a target-driven attitude.

Essential skills:

First-class negotiation skills
Proven track record of property sales experience
Ability to meet and exceed targets
Excellent written and oral communication skills
Confident using computer systems including Microsoft Excel, Teams and In House CRM
Customer-focused and attention to detail
Organisation skills

Duties will include, but are not limited to:

• Advising customers on the sales journey and progressing sales
• Ensuring the sales suite is presentable
• Manage sales database and ensure it is kept up to date
• Meeting and greeting customers on site
• Taking customers details and qualifying their requirements
• Dealing with incoming sales enquiries
• Conducting viewings
• Stock unit maintenance

Key requirements:

• Ability to troubleshoot
• Be a team player but also able to work independently/remotely
• Be available to work weekends and flexibility surrounding working days / hours

Why choose L&Q?

• Strong family friendly policies
• Committed Learning & Development
• Annual leave starting from 28 plus bank holidays
• Westfield Health cash plan
• Generous non-contributory life Assurance
• An Employee Assistance Programme
• Employee discount scheme
• Up to 21 volunteer hours per year
• Excellent Pension Scheme – double contribution up to 5%
• Great places to work certified 2023
• Best Workplaces for Women – ranked 23 in the UK

*We are a multi-site organisation, so roles will require occasional travel between offices, but expenses will be covered.

If you believe you have the skills and experience for this role and are interested in working for an organisation that can really make a difference to people’s lives, then please apply without delay!

Our commitments:

At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success.

We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you’re interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it’s feasible then we’ll make it happen.

We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace.

We are looking to recruit a Ward Clerk to the Acute Medical Unit.

We admit patients medically unwell patients direct from GP's or the Emergency Department /clinics. The patients are seen, assessed and treated, then transferred or discharged.

This is an opportunity to become part of a dynamic team in a demanding fast paced environment with a high turnover of patients that is committed to delivering the best quality care.

The candidates we are looking for must work well within a team, be efficient with computer systems, be able to communicate effectively over the telephone and be competent is general admin duties.

The main responsibilities include assisting nursing staff in the admitting and welcoming of patients and relatives to the ward. Ensure case notes are efficiently obtained, distributed and maintained. Clerical duties associated with the admission, transfer and discharge of patients. Using the hospital computer systems.

Communicate and consult with other departments, internal and external to the Trust, in furtherance of the service provided to patients. Make follow-up appointments for patients when necessary. Order and maintain levels of stock stationery, etc. Collect and distribute mail. General office duties e.g., filing photocopying etc. Keeping the ward and reception areas clean and tidy.

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom have won awards for their work.

Main duties:
1. Assist in the reception of patients and relatives to the unit.
2. Clerical duties associated with the admission, transfer and discharge of patients.
3. Enter patient information on a computerised Patient Administration System (P.A.S.) and obtain relevant electronic wristband.
4. Communicate with patients, visitors and colleagues by telephone, face-to-face or in writing, in furtherance of the effective running of the unit.
5. Ensure case notes are efficiently maintained, including:-
6. Filing episodic clinical and nursing notes.
7. Filing investigation reports. Then send for coding.
8. Request x-rays, pathology reports from the appropriate departments.
9. Communicate/consult with other departments, internal and external to the Trust e.g., Patient Services, Community Matrons, Social Workers, Health Visitors and Ambulance service in furtherance of the service provided to patients.
10. Make follow-up appointments for patients when necessary,request outpatient diagnostics as requested.
11. Collect and distribute mail for patients and staff.
12. General office duties e.g., filing photocopying, use of facsimile and errands.


This advert closes on Sunday 24 Nov 2024

Claims Team Leader
Locations: Leicester or Bexhill-on-Sea (Hybrid)

Welcome to Hastings Direct - From our Group HR Director Pam Angel


We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.


We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


We understand some people may not apply for jobs unless they feel they tick every box. If you are excited about joining us and think you have some of what we are looking for, even if you're not 100% sure we would love to hear from you.



Job Details

• Setting and managing colleagues annual and monthly objectives, ensuring each colleagues receives a monthly 121 to address performance and offer support
  
• Ensuring that annual PDRs (performance development reviews) are conducted within timeframes expected by the business
  
• Managing all HR related issues in line with our best practices
  
• Supporting colleagues with monthly coaching and development plans and deliver effective monthly team meetings
  
• Ensuring colleagues are accurately reserved in-line with our reserving philosophy and ensuring payments are authorised in-line with our departmental SLA's
  
• Managing adherence to departmental work condition reporting and ensuring colleagues adhere to departmental SLA's
  

Skills we would love you to have

• Strong background/experience in leading and developing a team in an operational environment
  
• Track record of driving results and meeting/exceeding targets whilst keeping the customer at the heart of everything you do
  
• Good communication skills with strong attention to detail and committed to own self development as well as that of the team
  
  
  

What we offer


Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.

Regrettably, we are unable to offer sponsorship for this role.



Reward


Salary - Attractive salary based on experience (pay reviews also completed each year)


Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.


Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.


Physical Wellbeing - We like to help our colleagues take a proactive approach in keeping themselves well, that's why we fund our colleagues to be able to claim against everyday health care through our healthcare cash plan.


Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.


Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs


There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.



Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

I am currently recruiting for a fantastic local business with big plans. They are continuing to expand and, as a result, are looking to recruit a Credit Controller to join the team.
Based in West Hull, you will benefit from flexible working hours, hybrid working options following probation, modern offices and a friendly working environment with a family team feel.
The role will involve supporting the Finance Manager with day to day credit control duties including, contacting customers to chase payment of invoices, liaising with customers via email and telephone, allocating incoming payments, handling and resolving invoice queries and assisting with cashflow forecasting.
This is a varied role and would suit an individual with a strong background in credit control work.
If you would like more information or to apply, please click apply now to submit your CV and I will contact you for a confidential conversation.
What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

I am currently recruiting for a fantastic local business with big plans. They are continuing to expand and, as a result, are looking to recruit a Finance Manager to join the team.
Based in West Hull, you will benefit from flexible working hours, hybrid working options following probation, modern offices and a friendly working environment with a family team feel.
General responsibilities -

• Supervise the AP/Billing functions.

• Implement new systems to improve efficiency.

• Support the Aged Payables assistant with processing invoices.

• Responsible for the AP payment runs.

• Support the Billing Clerks with processing of invoices.

• Supporting the month end close with Billing/ AP

• Reconciling, producing month end reports.

• Oversea the month end processes, accruals, prepayments, and balance sheet reconciliations.

• Consult with the external auditors.

• Work closely with the Credit Control function to identify and analyse root causes for delays in collection of debt.

• Ensuring audit / statutory compliance

• Co-operate with all staff and consult with clients, maintaining good relationships with outside agencies and the legal community to uphold the Group's image and gain increased support for its work.

• Actively support and promote the Group and all its policies.

• Perform any other duties as are within the scope, spirit and purpose of the job and role.

What you'll get in return
Flexible working options available.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Your new company
I am working with a thriving organisation based in Nelson, who are dedicated to providing outstanding quality, value, and service to both their internal and external customers. Due to upcoming maternity leave, they are looking for an experienced Purchase Ledger Clerk to join their team on a full time basis, for a minimum of 12 months.

Your new role
As a Purchase Ledger Clerk, you will play a crucial role in supporting the Purchase Ledger Manager with various financial and administrative tasks. This full-time, fixed-term contract role involves processing weekly payment runs, handling a high volume of invoices, and assisting with month-end duties. You will also be responsible for processing European invoices, managing employee expenses, and ensuring intercompany accounts balance each month. Additionally, you will run weekly and monthly reports, assist with GRNI reviews, and monitor invoices in query. Your role will also include process improvement initiatives, setting up new suppliers, posting bank payments to the ledger, and addressing queries on the PO system.

What you'll need to succeed
To excel in this role, you must have proven experience in purchase ledger or a similar position. Proficiency in accounting software (Dynamics 365 experience is a plus) and MS Office, particularly Excel, is essential. You should possess excellent analytical, negotiation, and communication skills, with a high attention to detail and accuracy in financial reporting. Strong organisational and time management skills are crucial, along with the ability to work independently and as part of a team. You should be proactive, with a positive outlook and a collaborative approach to working with stakeholders. Strong problem-solving skills and the ability to adapt to changing business needs are also important.

What you'll get in return
In return for your hard work and dedication, you will be part of a supportive and innovative team that values integrity, trust, and personal responsibility. You will be offered a salary up to £27,500 per annum, with 33 days holiday. You will have the opportunity to develop your skills and grow within a fast-paced and dynamic organisation. They offer a hybrid working model, with a minimum of three days on-site, allowing for flexibility and work-life balance. You will also benefit from a positive and inclusive work culture that embraces diversity and encourages effective communication and teamwork.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

What the Role Involves

1. Keep track of receiving Ocean Freight Forwarding Division., Supplier through email or by post.
2. Register Supplier invoice date and number before sending the invoices for verification and approval to PIC of Ocean Freight Forwarding Division.
3. Follow up with chaser emails for return of Supplier Invoices after deadline of submission by Ocean Freight Forwarding Division.
4. Check and post Supplier invoices into YUNAS
5. Prepare cheque/GIRO payment to Suppliers on monthly basis.
6. To reconcile Account Payable on monthly basis
7. To complete analysis of long outstanding Accrual Report
8. Back up PIC for daily payment request by Ocean Freight Forwarding Division to Co-loader to clear cargoes on behalf of Yusen Logistics Singapore

Job Requirements

• Minimum 'O' Level
• Competent in MS office especially Microsoft Excel
• At least 2 years of relevant working experience
• Good spoken and written communications

Working Location

2 CHANGI SOUTH AVE 2

We have an opening for a Consultant Anaesthetist to join our Trust.

The successful candidate will have experience of plastic, maxillofacial surgery and ophthalmic surgery, and will have an interest in peri-operative medicine and/or critical care management of major burns and head and neck surgery. Current growth areas at QVH include Head and Neck surgery, including ENT cancer treatment and limb trauma. Assessment and optimisation of patients referred through clinical network pathways will benefit from new approaches to clinical and patient data management. Candidates will be expected to actively contribute to the management, teaching, audit, IT and research activities of the department.

Interviews will be held on the 8th January 2025.



Based at the Queen Victoria Hospital, East Grinstead. The ten programmed activities will include 8.5 PAs of direct clinical care time to be worked flexibly to meet the needs of the department and 1.5 SPAs for supporting professional activities and administration. Any additional PAs will be assessed at job planning. The Trust is moving towards national seven-day working objectives and flexible use of theatre time; consultants will work together to ensure an equitable and reasonable distribution of clinical responsibilities outside the hours of the traditional working week. This may involve occasional flexibility to accommodate temporary or short notice changes.

Rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.

A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.

At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.

Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

For full details on the job description and essential requirements for the role please see the attached job description.


This advert closes on Monday 2 Dec 2024

Salary: £26,500- £28,675- Depending on experience
Hours: 37.5 Hours (Monday-Friday)
Location: Bexhill (Hybrid Working - 1 day a week in the office)
Start Date: 13th of January



Welcome to Hastings Direct - From our Group HR Director Pam Angel

We're a digital insurance provider with ambitious plans to become The Best and Biggest in the UK market. We've made huge investments in our data and tech capabilities over the past few years, along with nurturing our 4Cs culture. We're proud of the journey we're on as a company and know that our continued success will rely on the contribution of our talented colleagues.

We provide insurance for over three million customers, but we know there's even bigger opportunity out there. The fact you're now reading this job advert means we've tempted you to find out more about #lifeatHD - we really hope you like what you see, and you'll join us to share in the success of the exciting chapter that lies ahead.


Role Purpose:
As a Third-Party Property Damage Claims Handler, you'll play a crucial role in our claims team, responsible for investigating and resolving third-party property damage claims. You'll utilize your expertise in liability assessments and negotiations to ensure fair and accurate settlements while maintaining excellent customer service.



Job Details

• Investigate and assess third-party property damage claims, gathering relevant information and evidence.
• Liaise with external parties, such as claimants, solicitors, and other insurance companies, to negotiate and settle claims.
• Analyse policy documentation to determine coverage and applicability.
• Evaluate liability and quantum to determine accurate settlement amounts.
• Manage a caseload of claims while ensuring adherence to company guidelines and regulatory standards.
• Collaborate with internal teams to gather insights and share knowledge for continuous improvement.
• Keep accurate and up-to-date records of claims activities using the company's systems.

Skills we would love you to have

• Prior experience in liability investigations and negotiations, ideally within an insurance or legal context.
• Strong analytical skills to assess claims and determine liability and settlement amounts.
• Excellent communication and negotiation abilities, with the capability to engage with external stakeholders professionally and empathetically.
• Exceptional organizational skills to manage multiple claims simultaneously while meeting deadlines.
• A proactive and self-motivated approach to work, with the ability to adapt to changing priorities.
• Proficiency in using computer systems and relevant software applications.
• A commitment to delivering exceptional customer service and representing our values.

What we offer

Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.





Reward

Salary - Attractive salary based on experience

Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.

Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.

Mental Wellbeing Programme - At Hastings Direct we understand that mental health cannot not be scheduled, that's why we have a range of support to help you keep yourself well. We have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs.

There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.


Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve



We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart



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Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Working Hours: Monday - Friday 09:00 - 17:30 Salary: £26,500 - £30,050 (Dependant on experience)
Contract: Hybrid
Start date: 20th of January


As a Credit Hire handler , you'll be responsible for managing credit hire and repair claims with a value of up to £10k. Your role will involve managing a portfolio of newly reported fault claims and ensuring they are managed in line with our business expectations. You will be responsible for managing and controlling hire spends through robust negotiation, investigation, and provision of services.

As part of this exciting role, you'll be responsible for protecting the company against credit hire claims by using third party interviews, credit hire evidence gathering, and challenging inbound hire and repair invoices.

You'll also be responsible for servicing inbound phone calls from Customers/Garages/ Third Party representatives and other suppliers.



Job Details

• Managing a workload of hire/repair claims from notification through to settlement, including the provision of services and challenging the need for a vehicle where required
  
• Making correct and timely liability and indemnity decisions
  
• Minimising the financial exposure to incoming credit hire and repair claims through investigation and negotiation skills
  
• Protecting the company against credit hire claims by gathering evidence, utilising case law and other resources to achieve the best possible outcome in line with business strategy
  
• Servicing inbound calls from third parties, customers, garages, representative and other suppliers
  
• Meeting monthly targets and responsible for ensuring hire spend across the claims department is reduced
  
• Ownership of any complaints with a focus on providing a resolution on day one
  
  
  
  Skills we would love you to have
  
  
• Previous Credit Hire or technical experience essential
  
• Outstanding communication skills and attention to detail
  
• Strong customer focus
  
• Good commercial awareness
  
• Drive for self-development
  
• Strong decision making skills
  
  
  
  What we offer
  
  
  Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company, and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.
  
  
  
  Reward
  
  Salary - Attractive salary based on experience (pay reviews also completed each year)
  
  Flexible Working - We champion a flexible and hybrid working approach so please speak to your recruiter to discuss in more detail, including days in the office and at home.
  
  Competitive Bonus Scheme - All colleagues are eligible for our annual 4Cs performance bonus, which is usually paid in March. The scheme is based on Hastings' performance against our business goals and your own personal performance.
  
  Financial Wellbeing - As well as providing you with 4x your salary with our life assurance cover and income protection at no extra cost, pension contribution match up to 10%, we are proud to provide you with an AWARD WINNING package which includes - discounts and cashback at everyday retailers and on our own products, fee free independent mortgage advice, and free access to financial wellbeing support.
  
  There's more! - 25 days annual leave +bank holidays, with the option to buy or sell one of your contracted weeks, access to private healthcare, dental plans, discounted health assessments, cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more. Most of our benefits and wellbeing resources are available to colleagues from their first day whilst some optional benefits, which involve committing to a 12-month payment schedule, are available as soon as you have completed your probationary period.
  
  Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve
  
  We deliver good outcomes for our customers every time by providing great products at the right price with our simple and straightforward service. We treat customers like we want to be treated - fairly, respectfully and with their best interests at heart
  
  
  
  
  
  -
  

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

Proud to be winner of the 2023 National Care Awards Large Care Home Group

About the Home

• Southlands Place, Bexhill on Sea, East Sussex, TN40 2HJ
• 71 beds - providing nursing, dementia and residential care
• Rated 9.7 out of 10 on Carehome.co.uk
• CQC Rating - Good

About the role

• Care Assistant
• Bank Role
• £12.20 per hour