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Professional Protector Plan is seeking a Claims Specialist to join our team. Adjust claims for the Professional Protector Plan® (PPEL) a division of B&B Protector Plans, Inc. and other select professional liability programs. Reports to the Claims Director or Senior Claims Counsel.

This is a remote from home opportunity.

WHAT YOU WILL DO:

• Process assigned primary and excess Professional Liability, Directors & Officers and Employment Practices Liability claims in accordance with established procedures, policy coverages and applicable state laws and regulations regarding claims handling. 

• Conduct and/or coordinate investigations of reported matters to evaluate coverage, liability and damages, secure appropriate documentation pertaining to the reported matter, and prepare the claim/matter for disposition with appropriate regard for cost containment. 

• Maintain diary of upcoming actions/events and take appropriate action in a timely manner. 

• Act as primary liaison to the insured with respect to a claim.

• Establish timely and accurate reserves for each claim file and review and adjust reserves as appropriate.

• Coordinate defense of litigated claims, including retaining defense counsel from approved panel counsel (or obtaining supervisory and/or carrier authority to retain off-panel counsel).  Audit, revise and pay bills related to defense of claims.

• Settle claims within authority granted by the Claims Director, Claims Supervisor and/or insurance carrier, as appropriate.  Follow status of claims to settlement, trial or other disposition.  Attend important trials, arbitrations and mediations as appropriate and as approved by the Claims Director and/or carrier.

• Maintain accurate and complete files with respect to all activities relating to each claim file.   

• Assist and cooperate in all internal and external audits conducted with respect to the Department’s operations.

• Notify the Underwriting Department of questionable risks.  Draft claim summaries to assist Underwriters when requested. 

• Initiate deductible collection activity as appropriate to ensure prompt and sufficient recovery of monies due. 

• If directed, fill in for other Claim personnel absent from the office.

WHAT YOU WILL NEED:

• Four-year college degree. 

• Experience handling primary and excess Professional Liability, Directors & Officers and Employment Practices Liability claims.  Experience handling General Liability claims a plus.

• Working knowledge of insurance claim handling processes and procedures. 

• Working knowledge of legal principles of liability and damages, as well as legal procedures and the workings of legal institutions. 

Must possess appropriate insurance adjusting license(s) as needed.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.