Total 115 Manager level Education / Training job vacancies in anson road

About the job

As a member of the Education Division, this person will direct activities of the Education sales team to produce a healthy pipeline, drive sales, build brand recognition for training products and services, and meet or exceed revenue targets.

Responsibilities include:

• Achievement of the Education revenue target
• Assigns appropriate sales goals and assignments to sales staff; determines optimal utilization of staff and resources to achieve sales goals
• Manages pipeline and monitors progress towards sales goals
• Provides timely and accurate forecasting
• Drives development and implementation of account plans by sales staff
• Maintains professional knowledge of SAS products and solutions and Education offerings
• Attends customer meetings with sales representative on a regular basis to ensure highest quality delivery of sales and service
• Responsible for management of the sales team including hiring, performance management, coaching, professional skills development, career progression, and retaining talent
• Identifies revenue growth opportunities and implements sales strategies to support them
• Recommends sales pricing and promotions
• Oversees leads management and conversion reporting
• Delivers sales performance reporting to business operations for validation and to finance for processing
• Provides sales support for sales representatives while serving as escalation point of contact for customers
• Formulates all sales policies, practices, and procedures
• Partners closely with the other SAS departments.

Required Qualifications

• Bachelor's degree
• Experience in Education Sales Management, preferably in the technology industry
• Demonstrated experience in successfully achieving a sales target
• Excellent written and verbal communication skills
• Public speaking experience to all levels of corporate executive leadership
• Ability to communicate visually, verbally and in a written capacity for internal corporate stakeholders and external customers
• Ability to travel
• You’re curious, passionate, authentic and accountable. These are our values and influence everything we do.

Preferred Qualifications

• Demonstrated ability to lead a team
• Demonstrated ability to develop a strategic plan for growing revenue
• Proficient in conflict and negotiation management
• Experience with developing and managing contracts
• Demonstrated success with selling or managing educational consulting services as a revenue stream
• Experience with the technical training industry
• Familiarity with SAS solutions and offerings

Jobscope:

• Ensuring strategic alignment of the training department with business goals
• Evaluating individual and organizational performance to ensure training is meeting business needs and improving performance
• Identifying training needs by consulting with stakeholders and using needs assessments
• Developing and delivering training solutions that meet business needs
• Optimizing training processes for efficiency
• Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
• Managing the technologies and technical personnel required to develop, manage and deliver training

Requirements:

• Knowledge of learning and development best practices
• A proven track record of training program development and management
• Excellent leadership skills
• Excellent written and oral communication skills
• At least a bachelor’s degree in education, or a related discipline and equivalent in Professional certification

At Chong Sin Education, we’re proud to offer innovative products that meet the needs of our customers. To help us continue expanding our offerings, we’re in search of a product manager to lead a multi-disciplinary team in our drive to digitise our company and our service offerings. The ideal candidate should be a highly skilled market analyst with an eye for details. We’re looking for a product leader who can guide cross-functional teams in the creation of products that improve customer experience and grow our market share.

Objectives of this role

• Drive the product and business planning processes for cross-functional teams.
• Analyze customer needs, current market trends, and potential partnerships from an ROI and build vs buy perspective.
• Assess current competitor offerings and seek opportunities for differentiation.
• Analyze product requirements and develop appropriate programmes to ensure they are met.
• Develop, implement, and maintain production timelines across multiple departments.
• Appraise new product ideas and strategise appropriate go-to-market plans.

Responsibilities

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
• Create product strategy documents that describe business cases, high-level use cases, technical requirements, revenue, and ROI.
• Analyse market data to develop sales strategies, and define product objectives for effective marketing communications.
• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organisation.
• Develop product positioning and messaging that differentiates the Company across primary market segments.

Requirements:

• At least 3 years experience handling product management role;
• Effectively bilingual in English and Chinese (ALL OUR CUSTOMERS ARE CHINESE);
• Degree from a world class institution, Master's degree preferred;
• Excellent interpersonal, communication, presentation and organisational skills;
• Highly motivated, good working attitude and strong sense of responsibility;
• Experience in working in a multilingual and Chinese environment (ALL OUR CUSTOMERS ARE CHINESE).

We offer an attractive package with excellent employee benefits, conducive working environment and career growth potential. Remuneration and benefits will commensurate with qualifications and experience. Interested candidates are invited to apply online stating your current and expected salary and date of availability.

Role title - Marketing Communications Senior Manager

Location – Flexible

Remote from Singapore, Malaysia, Hong Kong or India

Do you believe that business and finance must change to address sustainability and climate issues? Does your personal purpose include driving that change? ARE is looking for people who can work with investors to influence private sector decision makers across Asia. We not only search for relevant knowledge and experience, but most of all a dedication to positive impact.

Asia Research and Engagement (ARE) brings the voice of investors in support of solutions to Asia’s sustainable development challenges. We assemble coalitions of investors to address strategic sustainability issues, using dialogue and shareholder escalation tools to shift the mindsets of senior decision-makers across finance and industry.

ARE has a team of highly motivated professionals across a range of backgrounds and disciplines. Our expertise includes running investor backed engagement programmes and producing high grade research on sustainability themes and management by Asian listed companies. We work on energy, food, and financial systems, setting out the case for change at a range of banks, power, steel and food companies across South-East Asia, China, Japan and India.

The new role of Marketing Communications Senior Manager will be responsible for shaping and executing communication strategies that represent the organisation's voice and mission to key stakeholders. This role involves managing multiple external communication channels; ensuring compelling and timely communication to stakeholders such as industry, funders, governments, and civil society; supporting the Investor Liaison team’s communication with investors; supporting program teams in their communication initiatives; and enhancing the organisation’s visibility and reputation.

Key Responsibilities:

· Develop and implement effective marketing communication strategies to build company relationships, brand awareness and stakeholder engagement across Asia.

· Ensure effective dissemination of published reports and industry insights through various channels such as press releases, media placements, marketing materials, digital and social media, email campaigns, newsletters, etc to our stakeholders.

· Tailor key messages and broaden our stakeholder engagement with emphasis on companies, capital market bodies, regulators, and media.

· Oversee the creation and maintenance of marketing collateral, branding materials, and company templates, ensuring consistency in design and messaging across all communication channels.

· Develop and execute public and media relations campaigns including supporting events and partnership activities.

· Lead and develop calendars and content strategies that align with organisational goals such as newsletters and external communications.

· Collaborate with and manage the Design team (internal and/or outsourced) to develop visually engaging collaterals that support both company communications and program team outputs, ensuring alignment with branding and strategic goals.

· Manage the organisation’s external communication platforms such as Website design and updating, company presentations, external (and some internal) meeting planning, ensuring timely and effective content delivery.

· Collaborate with the Research Editor and Program teams to promote research findings and insights effectively.

· Assist the Investor Liaison team with materials development and event support.

· Draft, edit, and design materials for internal stakeholders including PowerPoint presentations and one-off marketing collaterals.

· Monitor and analyse marketing and communication channels output, performance and metrics to optimise engagement in outreach strategies and set benchmarks for improvements.

· Monitor similar organisations market presence to ensure we are competitive with our peers and recommend improvements for increased effectiveness.

· Manage team members across Asia to ensure brand and message integrity and delivery to local markets.

Qualifications:

· Bachelor’s degree in Communications, Marketing, Public Relations, or a related field, with at least 5-7 years of experience in a Senior communications or marketing management role.

· Proven track record in developing and executing communication strategies across various channels, including social media, email campaigns, and digital platforms.

· Experience managing external communications for diverse stakeholder groups, such as investors, corporates, funders, and government agencies.

· Strong leadership and project management skills, with the ability to collaborate with cross-functional teams, including content creators and designers, to meet organisational goals.

· Proficiency in branding, content creation, and maintaining brand consistency, with hands-on experience overseeing the production of marketing collateral and managing design processes.

· Regional experience in Asian countries, especially in India, Japan and China.

· Excellent English language spoken and written.

· Proficient in using communication systems such as Microsoft, Google Docs, SharePoint, PowerPoint, Canva etc.

Required attributes:

· Tenacious, collaborative and intellectually curious

· Work in a multi-cultural context

· High attention to detail and able to manage multiple deadlines

· Identify constructive solutions in addition to recognising issues

· Excellent communication, presentation skills and editorial view in written formats

ARE Values:

· Operate with Balance

· Foster Collaboration

· Always Learning

· Engage with Compassion

· Act Sustainably

What ARE offers you:

• Trusting environment where you can express, learn and teach
• Dynamic team with exciting conversations
• Established company with a start-up spirit
• Being part of a global network of institutional investors
• Flexible work life blend

Please check the ARE website and Asia Transition Platform for more company information

www.asiareengage.com

www.asiareengage.com/asia-transition-platform

Administrative Manager for a Chinese tuition centre in Parkway Parade

Jobscope

i. pick up calls

ii. class scheduling

ii. arrange for replacement classes if the students miss a lesson

iii. take attendance

iv. send out invoices and update our database

v. chase for payment

vi. light cleaning duties twice a week

vii. Must be able to work on weekends

5 day work week

20 days company block leave (10 days in June, 10 days in December)

Job Description:

• Manage the planning and running of assigned of assigned research programme and projects.
• Coordinate with internal and external stakeholder to ensure project meet within the timeline.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of research activities and outcomes and prepare relevant reports.
• Any other duties assigned by Senior Manager/ Director

Requirements:

• Minimum Bachelor Degree in Life Science Biological Science or equivalent
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

About the role

The Sales & Business Development Manager is to focus on 2 key areas

First, responsible to assist in the develop and implement the sale plan to build the corporate training and in particular, the executive education for B2C,B2B & B2U leading to B2B.

Second, he/she is responsible is assisting with developing, communicating, executing, and sustaining business/corporate strategic initiatives regionally.

We are looking for an experienced Sales and Business development Manager to assist in the business Sales and business growth.

He/She must have a good track record of the his/her achievement in the education line.

Responsibilities

Own and hit/exceed monthly company sales targets

Determine annual unit and gross-profit plans by implementing Sales and business strategies; analyzing trends and results

Develop and execute strategic plan to achieve sales targets and expand customer base (Locally and Oversea)

Present products to clients

Job description

Achieves and Manage individual Sales target.

Lead a sales team

Plan and execute Sales and business development initiatives .

Promote, create and achieves Sales and business development objectives by contributing to Sales and business development efforts and providing recommendations to strategic plans and review effectively.

Preparing and completing action plans; Aims to service product quality; High level of customer-service standards; Resolving problems; Identifying trends.

Responsible for leads generating application, monitor the lead pipeline and provide weekly report to Director

To work with Director on business development budget and develop cost- effective sales plan.

Perform Road Show.

Tel Sales and Tel-calling .

Attend corporate meetings and exhibitions when required.

Work Experiences

Must have at least 2 years of experience in sales and business development

Working Conditions

Must be prepared to work beyond the normal work hours whenever required.

Must be prepared to travel overseas when the COVID-19 situation is permitted.

General Skills

Must possess exceptional strategic thinking and problem-solving skills.

Must be confident in public speaking and communicating both verbally and in writing.

Must be willing to challenge standard thinking with new ideas, new approaches, and new solutions.

Must have strong decision-making skills and project management skills.

Demonstrated skills in influencing and networking with key decision makers.

Demonstrated skills in leadership, management, and collaboration.

Must be self-directed and able to work independently.

Attitude expectation

Can DO spirit – Always willing to take the initiative to work first and say yes later.

Integrity – Being honest and ethical

Dependability – Being reliable, responsible, and fulfilling obligations

Independence – Develop own ways to get things done and guide oneself with little or no supervision

Persistence – Job requires persistence in the face of obstacles

Adaptability/Flexibility – Being open to changes (positive or negative) and adjusting to variety in the work environment

Basic + Commission

Job Description:

• Manage the planning and running of assigned of assigned research programme and projects.
• Coordinate with internal and external stakeholder to ensure project meet within the timeline.
• Manage approved funding and expenditure, including corresponding with funder, handling purchases and tracking the utilization of budget.
• Monitor progress of research activities and outcomes and prepare relevant reports.
• Any other duties assigned by Senior Manager/ Director

Requirements:

• Minimum Bachelor Degree in Life Science Biological Science or equivalent
• Minimum 5 years of experience in supervisory, operations and administrative work in a healthcare organisation will be an advantage

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams. **

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

We ensure that teams across Product Support Operations and Risk Operations have the knowledge they need to master our products, provide gold standard support, and safeguard both Stripe and our users. We aspire to elevate the way our learners perceive us, positioning ourselves as a critical resource on their journey to growth through quality training that resonates with, and empowers, every individual.

What you’ll do

As a Training Program Manager within the Support Enablement team, your role will be to develop training initiatives that enhance the capabilities of our Operations teams, specifically Product Support and Risk Operations. Our team takes pride in refining the Stripe experience for both our users and our global network of support specialists. By owning the strategic direction and execution of training programs, you'll play a crucial role in equipping support specialists with the knowledge and skills necessary for exceptional service delivery.

Responsibilities

• Design learning curricula to help deliver the vision and strategy for the Stripe Operations training program:Convert business requirements into comprehensive training curricula and supportive content, tailored to the needs of our teams
  Ensure the application of adult learning principles and systematic instructional design to create effective learning solutions, including online, classroom, virtual, and blended learning modalities
  Design assessment methodologies aligned with leading accreditation frameworks and practices
  
• Partner with business leaders across Operations to develop relevant training programs in accordance with the strategy you set out
• Analyze metric data to evaluate high-priority topics that would benefit from the development of new training modules and measure training impact post-launch
• Efficiently partner with cross-functional stakeholders on high-priority projects and initiatives, adapting swiftly to emerging needs and dedicating focused effort to ensure success
• Proactively assess and respond to training demands in cases where there may be significant ambiguity or unknowns
• Harmonize our training efforts across global locations in partnership with external service providers

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 6+ years of experience in instructional design, technical training programs or operations program management
• Experience designing and developing training materials and content to include online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio), and other training materials
• Experience using data collection, research, and analysis to evaluate project outcomes and improve individual and organizational performance
• Ability to manage multiple stakeholders with varying priorities and drive creative solutions and commitment to a shared goal
• Experience in identifying recurring issues faced by customers and specialists, and developing scalable training solutions
• The ability to distill complex information into clear, concise deliverables

Preferred qualifications

• Experience leveraging learning management systems and/or other content delivery platforms
• An inquisitive approach to learning about new technologies, with a keen sense in identifying user and agent issues
• Strong written and verbal communication skills with experience giving presentations
• Ability to understand Stripe’s API in the context of what our specialists need to answer users questions

Suntory is a global leader in consumer-packaged goods, renowned for producing and distributing a uniquely diverse portfolio of beverages, premium spirits, beer, wine, and wellness products throughout the world. With a history dating back to 1899, we are driven by a profound purpose: To inspire the brilliance of life, by creating rich experiences for people, in harmony with nature. At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company, always together with Seikatsusha – you are an important part of this and here’s how your role helps us win.

We are seeking an inquisitive and tenacious Assistant Manager, Scientific Research to join our Scientific Research team at Suntory Beverage & Food Asia Pacific. In this role, you will be conducting commercial research to contribute to business. Commercial research refers to developing and validating the efficacies of new functional ingredients for new product development; investigating the efficacies of existing products as well as to discover bioactive compounds or markers that can be used for communication.

Job Responsibilities

• Propose, design and manage biological studies to demonstrate the efficacy and safety of food and/or health supplement products.
• Assess existing science, identify research gaps, and propose studies for new ingredient development for New Product Development (NPD) with deep understanding of consumer needs, health and ingredient trends.
• Assess existing science, identify research gaps and propose studies to support communication of benefits of health supplements and/or to meet health claim regulatory requirements.
• Work with external scientist/professionals/key opinion leaders on research collaborations.
• Manage various aspect of studies, including proposal of research topics, protocol design, budget management, timeline management, statistical analysis results review, manuscript writing, etc.
• Collaborate with cross-functional project teams including regional and local marketing, regulatory affairs and product development teams for business direction alignment and execution of biological studies.

Skills & Experience

• Doctor of Philosophy (PhD), Master, Bachelor Degree in Science, Life Science, Biology or Biochemistry. Other doctorate or Master’s Degree with relevant working experience will be considered.
• Commercial experience in food industry or nutritional products and industrial collaborations is highly advantageous.
• Possess common biological technical skills such as cell culture, western blotting, ELISA, real time PCR, microscopy, etc.
• Experience with cell culture work & screening platform using human/animal cells.
• Possess commercial acumen to link the research to business output
• Strong communication skills - able to explain the science in simple laymen’s terms to non-scientist stakeholders.
• Possess consumer-centric mindset.
• Chemistry skills such as fractionation, peptide isolation and identification highly advantageous.
• Having an understanding of the regulatory environment (especially in Asia Pacific) and health claim requirements for food and health supplements would be advantageous.

The Administration Manager plays a role in many parts of a business’s operations. This is a top-level role, meaning the Administration Manager works with other leaders and team members in each of the business’ departments. Administration Manager has a lot of duties to perform on a daily basis, including:

• Guiding the company’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring the company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting line managers in compiling annual budget information and reports
• Maintaining all policies and procedures manuals
• Hiring and training administrative staff
• Delegating tasks to administrative assistants
• Creating personnel folders for new hires
• Monitoring and projecting staffing needs
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

Marketing Manager – Chinese Marketing and Event

About the Role

We are seeking an innovative and proactive Marketing Manager to lead our Chinese marketing initiatives and support international student recruitment efforts. This role demands expertise in event planning, content creation, and managing digital platforms in both Chinese and English. The ideal candidate will be fluent in Chinese, with a deep understanding of Chinese social media and marketing strategies, including platforms like WeChat, Weibo, Zhihu, and Xiaohongshu (RED).

As a key member of the marketing team, you will take charge of creating engaging content, driving online event organisation, and executing marketing campaigns tailored to the Chinese market. Your responsibilities will include managing social media, overseeing public relations efforts, and designing marketing materials for both Chinese and international audiences.

Key Responsibilities

• Develop and implement targeted marketing strategies for reaching Chinese audiences across various platforms.
• Generate innovative ideas for social media campaigns, digital storytelling, and content with a focus on transnational education.
• Deliver visual storytelling with a creative writing approach across multiple mediums, including video, photography, and design.
• Collaborate with internal teams and external partners to coordinate video production, photography, and marketing collateral.
• Manage social media content for platforms including WeChat, Weibo, Xiaohongshu, Zhihu, Douyin, TikTok, LinkedIn, Instagram, and Facebook.
• Assist in developing marketing campaign materials such as social media ads, brochures, posters, and event resources.
• Stay informed on trends in education, social media, and the job market to influence marketing strategies for both traditional and digital platforms.

Job Requirements

• Bachelor’s or Master’s degree in marketing, communications, event planning, journalism, digital media, or related fields.
• Fluent in both spoken and written Chinese and English, with the ability to create original content and liaise with Chinese-speaking vendors.
• Proven experience in event planning and project management, with strong skills in marketing communications, branding, or media relations.
• Familiarity with video editing, digital storytelling, and presentation software is a plus.
• Excellent interpersonal and communication skills, with a strong ability to work collaboratively across teams and build relationships with stakeholders at all levels.
• A keen eye for detail and a proactive, results-driven mindset.

Mosaic Play Academy

Reporting to the Director of Mosaic Academy on administration and operational matters, this role is a dedicated to working closely with the team at Mosaic Play Academy to run the daily operations of the academy, be involved with parental engagement, and manage delivery and quality of the programmes on a day-to-day basis.

Operations Management:

• Oversee daily operations of the academy including monitoring and managing staff schedules to ensure adequate coverage and compliance with operational requirements.
• Implement and enforce operational policies and procedures.
• Ensure the quality of student care services, including academic support, recreational activities, and meal services.
• Manage the academy's facilities, ensuring they are well-maintained, safe, and conducive for all activities.

Parent Engagement:

• Foster, maintain regular and positive communication with parents or guardians, and addressing concerns, fostering a positive and collaborative relationship.
• Plan and organise parent engagement events, workshops, and meetings to enhance parental involvement in the student care community.
• Collaborate with parents to address their feedback and suggestions.
• Use feedback to make continuous improvements and enhance parent satisfaction.

Administration Task:

• Recruit, train, and supervise academy staff.
• Conduct regular performance evaluations and provide constructive feedback.
• Manage the budget for the academy, including expenses related to staffing, supplies, and facilities.
• Maintain accurate and up-to-date records of student attendance, enrolment, and other relevant data.
• Oversee the enrolment process, including admissions, registration, and orientation for new students.
• Collaborate with the marketing team to promote the academy and attract new enrolment.

Qualifications and Requirements:

1. A degree from a respective institution or equivalent.
2. At least 2 – 3 years of relevant working experience in a similar role within an organisation, bonus if it’s within the education industry
3. Proficient in basic productivity tools i.e., MS Office (Word, Excel and PowerPoint)
4. Ability to work effectively in a cross-functional and unstructured environment.
5. Committed to fostering a culture of continuous improvement and excellence.
6. Excellent interpersonal and communication skills, with the ability to engage with parents, staff, and the broader community.
7. Knowledge of relevant regulations and standards governing student care centres.
8. Good communication, interpersonal skills and classroom management skills
9. Organised, detailed and proactive.

Working hours:
Mondays – Fridays
8am – 6pm

Find out more about Mosaic Play Academy:
Linkedin: https://www.linkedin.com/showcase/mosaic-play-academy-mpa/
Instagram: https://www.instagram.com/mosaicplayacademy/
Website: https://mosaicplayacademy.sg/

We are looking for MBA/PHD Recipient who have a technical/software/analytical/Research background to lead a Financial services Unit. The goal is train you to be future director leading one of key financial service Units.

- You need 3 to 5 years of technical/software/analytical/Research background.

- Demonstrate leadership qualities.

- Achieve Top scores in Finance modules

Ideally, you are a recent MBA Recipient with drive to build businesses methodologically. As Phillip leaders, you need to have the right cultural fit. We are looking for Future Directors with a mission to build a team to serve the wider community not just serve themselves. As Directors in training, you will be mentored by CEO and Directors. The Vision is to spin off this Financial Service Unit as a standalone.

About the role

The Senior Research Manager (SRM) is the primary contact for the clients allocated to his / her portfolio. The Senior Research Manager is responsible for all aspects of project delivery, project team management, handling relevant client communications and general queries, and bringing in subject matter experts where appropriate.

What you will do

Client Services

• Responsible for overall client relationship for dedicated accounts allocated to him / her.
• Demonstrates in depth understanding of client’s product, service and strategy and their competitive market to build and grow Ipsos credibility and business with client.
• Works closely with the Research Director and Head of CX to ensure retention and growth across his / her accounts and overall CX.

Business Management

• Demonstrates extensive knowledge or Ipsos-Insights products and services, including competitive marketplace offerings, to identify and propose potential opportunities with existing and new clients.
• Works with the Research Director and Head of CX to prepare proposals that deliver key thinking on business challenges.
• Ensures all projects are delivered on time, within budget and billing is up to date.
• Supports the Research Director to develop skills and coach junior team members to provide expertise in CX solutions and methodologies.
• Contributes to the overall wider CX team collaboration and culture.

Execution and Delivery Management

• Responsible for the overall research design of their client projects. Including all elements from setup i.e. sample design, questionnaire design through to delivery of results.
• Oversee the supporting teams to ensure flawless execution of all market research projects from design to delivery
• Responsible for the analysis, insights and recommendations on research projects.
• Presents compelling insights through storytelling to client in a way that evokes confidence and expertise to deliver actionable insights for client business impact.

People Management

• Responsible for the management of direct reports.
• Develops, manages and mentors staff to build client understanding across all disciplines to work process vs. just project orientation, strategic insight and presentation skills.
• Work in partnership with the team and ensure that everyone understand what is expected of them in contributing to the goals of the organization.

Thought Leadership

• Contributes to company and CX strategic activation plans and thought leadership initiatives.

Who you are

• At least 5 years of strong Market Research Experience (preferred CX experience)
• Strong innovative research and analytic skills
• Quantitative and Qualitative experience
• Strong client industry knowledge
• CX solutions and skills (preferred)
• Advanced analytical skills
• Proficiency with the MS Office package
• CX Technology experience (an advantage)
• Ability to learn other software packages