Job Description: ICT Trainer (Contractor)
Rate: £450 per day
Vetting Level: SC Clearance required before applying
IntroductionService Care Solutions is assisting with the recruitment of a security-cleared ICT Trainer for a national role that plays a crucial part in shaping the technological capabilities of over 2,000 staff across the country. We are looking for an IT training professional who is passionate about leveraging technology to improve efficiency, safety, and collaboration within the organisation.
Role Overview
As an ICT Trainer, you will join a growing ICT Training Team responsible for designing and delivering customised IT training for projects implemented nationally by the ICT Delivery stream. Your role will be critical in ensuring that all training, both current and historical, meets exceptional quality standards and aligns with project and business objectives.
You will report directly to the ICT Training Manager and will be expected to work closely with various stakeholders, including project teams, developers, business units, and the national training function, to understand and fulfill their training requirements.
Key Responsibilities - Collaborative Training Development: Work with stakeholders to understand their needs and design bespoke technology-based training courses, including lesson plans, exercise workbooks, and support guides.
- Training Delivery: Schedule and deliver training sessions to agreed user groups using a variety of methods, such as classroom settings, one-on-one coaching, and remote training.
- Quality Assurance: Maintain high standards in training quality, design, and delivery, ensuring that all materials and sessions meet the organisation's objectives.
- Project Participation: Attend meetings and working groups to report on training progress, gain sign-off on documentation, and confirm project deliverables.
- Transition to BAU: Work closely with stakeholders to ensure a smooth transition from project-based training to business-as-usual (BAU) operations.
Required Knowledge, Skills, and Experience - Educational Background: Degree or equivalent qualification in IT and Business Process Training. Must hold a valid, nationally recognised teaching or training qualification (e.g., Level 4 Certificate in Education and Training, Level 5 Diploma in Education and Training, or equivalent).
- Experience: At least 5 years of experience in training design and delivery, with a proven track record of developing high-quality training materials for bespoke courses.
- Project Environment: Experience working in a project/program environment as part of a delivery team.
- Security Clearance: Candidates must have appropriate SC clearance before applying.
Skills and Personal Attributes - Strong interpersonal and communication skills, both verbal and written.
- Exceptional facilitation, training delivery, and presentation abilities.
- Ability to work under pressure and meet tight deadlines while maintaining meticulous attention to detail.
- Strong IT skills and a passion for learning and teaching new technology.
Interested?
To apply or for more information, please contact Lewis on 01772 208962 or email Lewis.Ashcroft@Servicecare.org.uk.
