Total 2 Customer Service job vacancies in seksyen 16

Job Advert

Vehicle Valeter




Salary: £31,200 per annum (Hourly Paid)




Hours: 7am – 5pm Monday to Friday and 1 in 2 Saturdays 7am – 12pm depending on business needs (paid as extra hours)




Halo ARC Attleborough




Halo is the industry leading UK-based accident repair group, with 32 established accident repair centres across the UK and we
are still growing.




Partnered with IRS (Intelligent Repair Services) based in Germany, who are the largest provider of accident claim services in
Europe, this partnership provides Halo with an unrivalled platform and the resource for excellent training, development and
employee packages!







To support our Bodyshop we are looking for a Vehicle Valeter who is self-motivated, has brilliant customer service skills and
excellent computer literacy.







We are creating the next generation of repair centres, driven by a passion for service, quality, and customer focus, and we want
you to be a part of it!







This role will include, but is not limited to the following:

* Cleaning vehicles inside and out to a high standard
* Tidy and clean the workshop to a high standard including the wash bays
* Willingness to collect parts and help the team as required during busy periods
* Some driving will be required depending on business needs



What are we looking for?

* Self-motivated, enthusiastic, and organised with a keen eye for detail
* Keen to support others and be a cooperative team player
* Excellent computer literacy
* Brilliant customer skills service
* A full UK Driving Licence




Halo is extremely well known within the insurance industry for having extraordinarily high performing people and since we are a
people thinking business, we know that it’s our teams and centres that provide extraordinary results. Therefore, you can expect an
excellent package and environment.



* Accredited Living Wage Employer
* Employee assistance programme for you and your family
* Health and wellbeing apps
* Cycle scheme
* Gym discounts
* Retail and restaurant discount and cashback
* Life Insurance
* Health Insurance
* virtualGP
* Enhanced family friendly pay such as maternity and paternity
* Free fruit and pizza
* Refer a friend bonus incentive
* Employee recognition rewards
* Team Event Budget (do something fun together!)
* Discounted LV insurance
* Get appreciated for your time with paid breaks
* 25 days holiday plus public holidays
* We invest in YOU with opportunities for career progression
* Pension contributions
* Work within a modern and clean working environment
* And we are always open to hearing what our people want!




We are committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all
candidates to be at their best. We are an inclusive workplace, where staff respect one another, feel valued for their differences
and can be themselves.



To discuss this position or any of our positions in more detail feel free to contact our recruitment team via
vacancies@haloarc.co.uk [vacancies@haloarc.co.uk] or call 01243 546185, we aim to respond to all enquiries within 24 hours.

As a growing electronics company, we are in search of a candidate who can demonstrate their expertise in establishing a solid foundation for our service team, particularly in the areas of product refurbishment and cannibalization. This role also involves serving as the go-to technical resource for our customer service team, aiding them in delivering top-notch troubleshooting solutions for our customers to ensure a seamless and speedy resolution.

This individual will serve as the cornerstone of technical hands-on knowledge for PRISM+ products. They will be responsible for offering technical assistance, guidance, and support to both individual consumers and businesses encountering issues with our technical, hardware, and software systems. The selected candidate will play a pivotal role within PRISM+ Malaysia and will report directly to the Technical Support Lead.

Responsibilities of Technical Support Specialist but are not limited to:

• Hands-on troubleshooting, restoration and repair of PRISM+ products range with tools in the RMA office.
• Be on-site to conduct diagnosis on PRISM+ product issues and provide technical resolutions for customers in a professional manner as and when required.
• Supporting other departments and partners on product technical issues/guidelines – by proper process of problem identification, investigation and/or troubleshooting to provide the required solution(s).
• Maintaining records of repairs and fixes in the system per Company’s requirement.
• Participating in audit stock count in the warehouse, product certification, retrofit and parts identification activities.
• Coaching and mentoring new hires in terms of product knowledge and technical support skills.
• Setting up, maintaining and resolving issues of general IT asset/equipment and peripheral devices in Company offices and retail outlets.
• Assisting delivery team in the office during products delivery and pick up.
• Keeping workstation and tools in orderly manner.
• Participating in ad hoc projects or tasks as required by the Company.

• Diploma in Electronics/Computer Engineering, or any relevant course of studies.
• MUST have at least 3 years’ experience of on-site or in office hands on service/repair of electronic products or appliances role in fields relevant to this position.
• No sustained past or current bodily injuries that would prevent from daily lifting or relocating certain standard consumer appliances within the office or on-site workspace.
• Strong understanding of technical and product global specification standards in PRISM+ product range.
• Able to keep up with the fast pace and sustain productivity goals with minimal supervision.
• Team player attitude and passionate to achieve department and Company goals.
• Hands-on installation and repair experience of broader range of appliances is an added advantage.
• Possess own transport and valid driving license. (for on-site tasks)

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment