Total 1,029 Customer Service job vacancies in FXO/USA/FK04301431/Ft Wayne IN Illinois Rd

• Designs, develops, and delivers innovative training curriculum to enable compliance with mandated certification programs for the Acquisition Workforce (AWF).
• Provides oversight and direction to the Acquisition staff in preparing responses to audits, inspections and Administrative inquiries (FOIA’s) that come into the Portfolio.
• Participates in conducting training for the AWF to improve acquisition practices and in the formation and implementation of Center level strategies. Initiatives are developed and tailored for AWF implementation.
• Monitors and controls transactions, prepares special reports and recommends suggestions on modifying existing programs. Ensures acquisition policies and operating instructions are followed by the AWF.
• Assesses the skills, performance, productivity and talents of employees and preparing written evaluations with supporting advice for improvement and knowledge.
• Manages a team of students and the associated workload; trains junior contract specialists, works with peers to provide a consistent training experience to include both technical acquisition training and guidance, as well as a more broad introduction to GSA, healthy workplace practices such as team building, and soft-skills training.
• Ensures that the organization’s strategic plan, mission, vision and values are communicated to the team and integrated into the team’s strategies, goals, objectives, work plans and work products and services.
• Leads the team in identifying, distributing and balancing workload ensuring tasks are in accordance with established workflow, skill level and/or occupational specialization; making adjustments to accomplish the workload in accordance with established priorities to ensure timely accomplishment of assigned team tasks; and ensuring that each employee has an integral role in developing the final team product.

Starting at $103,409 Per Year (GS 13)

The Advanced MSA (AMSA) utilizes numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model.

Duties include, but are not limited to:

- Coordinates with the patient care team to review clinic appointment availability.
- Schedules new and established patient appointments.
- Tracks and facilitates completion of encounters and consults.
- Participates in team huddles and team meetings to manage and plan patient care.
- Sets priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs.
- Works with the team to reinforce the plan of care and self-help solutions and entering appropriate information into the electronic record.
- Monitoring pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work).
- Manages electronic wait list to verify and validate accuracy and resolve issues.
- Participates and provides input in problem solving on operational issues or procedures in team meetings.
- Performs administrative follow up actions.
- Participates in and independently following up on team huddles by sharing information and collaborating with the medical team to assure continuity of care.
- Evaluates patient information and clinic schedule lists to determine whether patient is vested.- Gathers information and collects/compiles data to meet the needs of the service.
- Educates providers about shared patients (those who receive their care at multiple VAs or those who have care in the community) and brings to the attention of the providers.
- Takes care of inventories, supplies, and office supplies.

Work Schedule: Monday- Friday 8:30AM-5:00PM. Work schedule will be discussed at interview.
Telework: Ad-hoc
Functional Statement #: 000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Starting at $49,249 Per Year (GS 6)

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Plans, schedules, and controls the processing of tax data on major corporate and departmental computer systems.
• Analyzes and evaluates requirements for computer processing by identifying work flow and sequence equipment and capacity requirements, and job interrelationships.
• Reviews system reports and logs to identify scheduling conflicts, processing problems, or job failures and determines corrective action. Ensures correct restoration of data files and data bases at the proper restart point.
• Receives program additions, deletions and changes from programmers and various external sources. Evaluates systems change requests to determine modifications to existing set-ups, schedules, run streams, and dependencies with other systems and programs.
• May serve as OJT or formal classroom instructor.
• Performs other duties as assigned.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Starting at $54,292 Per Year (GS 8-9)

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education

The following are the duties of this position at the full working level.

• Plans, schedules, and controls the processing of tax data on major corporate and departmental computer systems.
• Analyzes and evaluates requirements for computer processing by identifying work flow and sequence equipment and capacity requirements, and job interrelationships.
• Reviews system reports and logs to identify scheduling conflicts, processing problems, or job failures and determines corrective action. Ensures correct restoration of data files and data bases at the proper restart point.
• Receives program additions, deletions and changes from programmers and various external sources. Evaluates systems change requests to determine modifications to existing set-ups, schedules, run streams, and dependencies with other systems and programs.
• May serve as OJT or formal classroom instructor.
• Performs other duties as assigned

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Starting at $49,025 Per Year (GS 7)

WHAT IS THE TAXPAYER ADVOCATE SERVICE (TAS) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Advocate Service (TAS), Executive Director Case Advocacy (EDCA)

The following are the duties of this position at the full working level.

• Communicates TAS mission, vision, strategic plan, and values to team members and ensures the integration of all the team's goals, objectives, strategies, work plans, and work products and services.
• Elevates procedural/policy issues and provides technical recommendations through TAS Systemic Advocacy leadership channels to identify taxpayer issue trends and improve case processing methods.
• Articulates work assignments, projects, problem areas, significant issues, deadlines, and time frames for completion to the team. Leads the team in identifying, distributing, and balancing workload among employees in accordance with skill level in coordination with the manager and suggesting adjustments in the workload to ensure timely completion of the case work. Ensures that each team member has an integral role in achieving the final team product.
• Serves as a classroom instructor, On-The-Job Instructor and coach as well as Subject Matter Expert as needed in development of training material and training classes. Works with each employee to develop individual technical training plans and tailor existing training to meet the needs of the group or the individual. Applies creativity in exploring different training methods and coordinates all training in the group with other groups and offices as needed.
• Performs individual reviews and provides feedback to employees on accuracy, timeliness, advocacy and professionalism and coach employees on advocacy and resolving a case or cases accurately and efficiently. Such reviews may include but are not limited to, early intervention reviews, OAR reviews, 100 day case reviews, OJI reviews, inventory management reviews, and pre-closure reviews. Case guidance is documented on TAMIS.

Starting at $86,962 Per Year (GS 12)

The incumbent serves as an Advanced Medical Support Assistant (AMSA) assigned to a Patient Aligned Care Team (PACT) model or a Specialty Care setting involved in a PACT model within the Marion VA Healthcare System. The Advanced MSA provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model. Work involves specialized administrative judgment and the flexible use of a wide range of clinical flow processes relating to access to care across multiple clinics, specialties, and/or care in the community resources. Recommends changes to existing clinic procedures based on current administrative guidelines. Expertise in utilizing numerous advanced patient systems in support of multiple clinics involved in an interdisciplinary coordinated care delivery model. Coordinates with the patient care team to review clinic appointment availability (utilization) to ensure that clinic schedules are closely monitored to effectively support the needs of the clinics and makes adjustments as necessary. MSAs at this level develop and/or maintain effective and efficient communication with the patient, interdisciplinary coordinated care delivery model teams, VA medical centers, and other agencies (e.g., assist with communications during the inpatient to outpatient discharge; communicate with non-VA medical facilities; prepare correspondence to notify patients of normal lab results; manage a system for follow-up care such as consults, tests, etc.). Other assignments at this level include, but are not limited to: processes incoming patient secure messaging through MyHealthyVet and coordinates with care team as appropriate; participates in team huddles and team meetings to manage, plan, problem solve, and follow-up with patient care by sharing information and collaborating with the interdisciplinary team; setting priorities and deadlines, adjusting the flow and sequencing of the work to meet team and patient needs; identifies incomplete encounters and communicates findings to providers; as needed; assists the team to reinforce the plan of care and self-help solutions; enters appropriate information into the electronic record; monitors pre appointment information and/or requirements to assure readiness for patient visit/ procedure; manages patient systems to verify and validate accuracy and resolve issues; evaluates patient information and clinic schedule lists to determine whether the patient requires an immediate appointment; informs team members about shared patients (i.e., those who receive their care at multiple VA centers or those who receive care in the community). For all assignments above the full performance level, the higher-level duties must consist of significant scope, administrative independence, complexity (difficulty), and range of variety as described in this standard at the specified grade level and be performed by the incumbent at least 25% of the time.

Work Schedule: Mon - Fri, 8:00 a.m. - 4:30 p.m., excluding weekends and Federal Holidays.
Telework: Not Available
Virtual: This is not a virtual position.
Functional Statement #:
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized

Starting at $50,983 Per Year (GS 6)

WHAT IS THE TAXPAYER SERVICESDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

Vacancies will be filled in the following specialty areas:
Taxpayer Services Customer Assistance, Relationship and Education: Correspondence Production Services - Technical Support Section

The following are the duties of this position at the full working level.

• Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinating the implementation of security programs across platforms (Tier I, II and III) and establishing vulnerability reporting criteria.

• Reviewing proposed new systems, networks, and software designs for potential security risks, recommending mitigation or countermeasures, and resolving integration issues related to the implementation of new systems within the existing infrastructure.

• Assessing new systems design methodologies to improve software quality, accurately representing customer requirements, effectively measuring software development risk, presenting recommendations for adoption of new methodologies to senior management officials, and leading implementation.

• Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment, and developing best practices guides for use by other applications software specialists.

• Providing authoritative advice to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and operating systems security, and developing and implementing agency guidelines.

Starting at $103,409 Per Year (GS 13)

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

What you will be doing: This role is to support our male client with a spinal cord injury within his own home You will move into the client’s home and support him with personal care (including washing, dressing and toileting), moving and handling, domestic tasks and social activities Supporting the client to use local amenities such as shops and leisure facilities and attend community events Follow the service user plan as documented for the client Maintain accurate and confidential records Participate in manual handling procedures as specified for the client What to look forward to: Salary £138 up to £162 per day depending on UK experience and qualifications Regular consistent work with set rolling rotas Accrued holiday pay A Nest Personal Pension account We recognise outstanding Active Behaviours via the Active Awards programme Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know ……and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group

Role: Pharmacy Technician (Community Mental Health Services)

Band: 5

Posts available: 1wte (37.5hours/week)

Location: Barrow-in-Furness (Duddon House and Dane Garth)

Due to a review of the staff skill mix and internal staff movement, we are excited to be able to offer a post for a Pharmacy Technician to work across inpatient and community mental health based in Barrow-in-Furness. The role offers the opportunity to work amongst various professionals and be a key member of the multidisciplinary team working across these sectors to support seamless transfer of care. The community team is based at Duddon House and the inpatient unit is Dane Garth in Barrow.

The successful applicant will be expected to work closely with the clinical team, which also includes a Clinical Pharmacist, to address the care needs of patients and service users. The post will also involve close liaison with, patients, carers, primary care, in-patient mental health services and local acute trusts.

There will also be a requirement to ensure safe and effective medicines management processes within the service. This will include compliance with regulatory medicines management standards and implementation of medicines safety alerts. As a valued member of the pharmacy team, you will also have the opportunity to contribute to broader Trust initiatives and priorities. Due to the location of various units, an ability and willingness to travel around Trust locations on occasion may be required.

You should be enthusiastic and self -motivated with excellent communication and interpersonal skills and an ability to prioritise own workload. You will provide a high level of pharmaceutical care as part of the wider multi-disciplinary team. In line with the rest of the trust The Bay will be implementing Clozapine One-Stop clinics and you would be instrumental in the development and delivery of this service.

Your time within the inpatient unit will enable the support and development of your role and your personal development, this will be especially useful for individuals with mental health experience.

There is no bank holiday or weekend working. We can also offer flexible working hours and are committed to improving working lives.

The Pharmacy Service within Lancashire and South Cumbria Foundation Trust is a well-established team with a wealth of expertise in both Mental Health and Community services and continues to provide high quality clinical input into all aspects of the health provision delivered by the organisation. We are a supportive team committed to the education and development of our expanding service.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the job description and person specification for more information about this role.


This advert closes on Thursday 28 Nov 2024

• The duties may include, but are not limited to:
• Primary source of advice to the APHIS Administrator and senior leaders regarding economic and policy analyses.
• APHIS liaison for economic analyses with various policy staffs of the Department and with the Office of Management and Budget (OMB).
• Primary source of expertise on benefit-cost analysis and other economic methodologies in support of policy development and planning.
• Plans and directs economic and/or benefit-cost analyses of APHIS policy changes in support of rulemaking.
• Leads RIAs as required by Executive Orders 13563 and 12866 for significant or economically significant rules.
• Analyzes the impacts of APHIS regulations on agricultural products, affected industries, consumers and the U.S. economy as a whole.
• Plans and directs the conduct of short- and long-term analyses of APHIS issues, programs, and policies using benefit-cost analysis, econometric analysis and other analytical techniques.
• Provides guidance to other APHIS Staffs on analytical techniques for analyzing potential socio-economic and trade impacts of APHIS policy issues.
• Directly supervises EPAS staff in facilitating Agency economic and policy analyses and ensures these analyses use the most current data and the economic analytical frameworks available for the task.

Starting at $143,736 Per Year (GS 15)

The major duties of the Contracting Specialist position include, but are not limited to, the following:

• Provides procurement direction, guidance and requirement/policy interpretation on Federal, Department and Bureau regulations. Serves as lead contracting member on project teams; analyzes difficult issues and identifies alternative or new courses of action.
• Oversees acquisition planning and pre-award activities and requirements; serves as source selection authority. Awards and obligates contracts.
• Prepares government decisions in response to contractor requests for equitable adjustments and claims.
• Oversees contract administration; negotiates contract changes, modifications and terminations.
• Ensures contractor compliance throughout contract performance period.

Starting at $103,409 Per Year (GS 13)

Note: This is a DETAIL/TEMPORARY appointment (not to exceed 120 days). Supervisor approval in writing is required before starting if selected and you will return to you position at the conclusion of the detail/temporary assignment.

This announcement will close on 11/18/2024. The initial application review cut-off for this job announcement is 50 applications. The first 50 applications received will be considered first. Applications received after the initial cut-off number (50 applications) may not receive consideration unless otherwise requested by management.

Duties

• Incumbent serves as a member of the VACO General Post Fund Review Committee which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to Central Office, regional offices and medical center directors to maintain a high level of program activity.
• Supervises research and special projects directed towards utilizing information and data from the system to maintain and expand the program.
• Develops, coordinates and evaluates the training program required to operate the program successfully.
• Identifies the training needs and develops appropriate training experiences; and determines to what extent training improves performance.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as the principal representative, staff advisor and points of contact with Veterans Service Officers (VSOs) for the Under Secretary for Health.
• Develops, administers and coordinates a variety of organizational and operational issues that impact the work of the Voluntary Service Office.
• Develops guidelines and resource material to support institutionalizing methods in which VA can receive and act on VSO resolutions and other Issues in an expeditious and organized fashion.
• Serves as a member of the VA Central Office (VACO) General Post Fund Review Committee, which reviews and approves the distribution of available resources to the field facilities.
• Provides program and technical support to VACO, regional offices and medical center directors to maintain a high level of program activity.
• Other duties as assigned.

Work Schedule: Monday-Friday, 7:30 am - 4:00 pm
Compressed/Flexible: May be available at management's discretion.
Virtual: This is not a virtual position.
Position Description/PD#: Director of Voluntary Service Program/PD009990
Relocation/Recruitment Incentives: Not authorized.
Critical Skills Incentive (CSI): Not approved.
Permanent Change of Station (PCS): Not authorized.

Starting at $143,737 Per Year (GS 15)

• Performs pre-award and post-award functions involving highly specialized procurements of significant importance to the agency. Requirements typically involve systems or programs such as those involving research, development and production of extensive, specialized equipment or systems; state-of-the-art Information technology products, equipment and/or services impacting customers throughout the nation and/or world; or similarly complex commodities and/or services integral to national defense or security.
• Performs procurement planning. Identifies those large-scale systems, components, equipment, and services to be acquired by contract. Develops procurement objectives and strategies in terms of competition and price range and constructs the contractual vehicle including use of pricing arrangements, subcontracting policy, set-aside policies and similar considerations. Prepares and maintains current acquisition plans, appropriate milestone charts, and related schedules.
• Serves as an advisor to program officials in procurement planning meetings, identifying the procurement objectives and methodologies to be used and assists in the preparation of statements of work and acquisition plans. Prepares determinations and findings and solicitation documents. Performs detailed analyses of all elements of cost in contractor proposals and makes competitive range determinations. Conducts pre-proposal conferences with prospective contractors to arrive at a clear understanding of what is required under the proposed contract. Obtains appropriate data from business and technical officials. Issues necessary modifications to clarify questions concerning such topics as specification changes, language ambiguities or clarification of contract clauses. As required by the lack of meaningful cost and price information, incumbent explores new or innovative contracting approaches to arrive at an equitable contractual arrangement.
• Plans a comprehensive negotiation strategy, coordinates strategy with others technical experts involved and leads negotiations which are conducted with contractors to develop the contract prices and terms. Awards the contract. Performs contract administration, including incremental funding, preparation of rate and cost adjustments, redirection of effort, coordination of time extensions, incorporation of change orders, issuance of stop work orders, issuance of cure notices or show cause letters, monitoring of Government property reporting, approval of progress payments, final payment and contract close out. Terminates contracts for the convenience of the Government or default by the contractor.

Starting at $103,409 Per Year (GS 13)

• The duties may include, but are not limited to:
• Provides expert advice for all pre-award and post-award functions and is involved with the planning and development of purchase and financial assistance programs and procedures.
• Determines both financial and technical responsibility of potential new vendors and assists those vendors through the process to become an approved vendor.
• Reviews and analyzes relevant production and price data and, where applicable, makes recommendations concerning the need for surplus removal purchase programs.
• Responsible for reviewing announcements, invitations to bid, requests for information, requests for proposals, and related contractual documents in the administration of contracts.
• Reviews, analyzes, and makes recommendations concerning various factors affecting ongoing purchase and other financial assistance operations.
• Works closely with minority business firms, small businesses, the Small Business Administration and the Office of Small and Disadvantaged Business Utilization.
• Recommends purchase and financial assistance programs relative to the full range of agricultural commodities.
• Examines Instrument and Notices of Assignment, invoices, claims, and other requests for payment for commodities provided to the Government.
• Develops procedures and overall contracting strategies to effectively accomplish unique acquisition programs including making independent decisions on complex problems.

Starting at $103,409 Per Year (GS 13)