Total 5 Customer Service job vacancies in Chichester, PO19 1EE

To work within the policies, protocols and clinical procedures of Lincolnshire Partnership NHS Trust and to promote competent working practice within an integrated multi-disciplinary team. To liaise with the nurses, and carry out assigned duties as a member of the multi- disciplinary mental health team. To be prepared to work on own initiative as necessary and report to the Nurses. Promote equality for all patients and understand their health needs. Demonstrate an awareness of service user and carer perspectives on the provision of treatment and continuing care. Participate regularly in clinical supervision sessions. Liaise with representatives from associated voluntary and statutory organisations and facilitate good communication processes. Attend in-service training and other study / refresher days to meet individual, statutory and service needs. Participate in performance reviews. To work with service users to promote independence, maximising daily living skills. Assist in maintaining general and specific patient observations under the supervision of registered nursing staff. Facilitate and participate in recreational and physical activities in the provision of health and social care to service users. Demonstrate an understanding of the responsibilities in relation to patients property and valuables, respecting cultural values. Always act in a manner as to promote and safeguard the interests and wellbeing of patients. Actively promote a responsible caring attitude at all times, treating all patients with dignity and respect. Always act in a manner that ensures no patient is the subject of any form of abuse. To report any incident which does not comply with Trust policy regarding incident reporting. Participate in the escorting of patients as per the Unit procedures. Accompany patients and participate, as needed, in recreational activities. Maintain good order and cleanliness on the Unit

Our Culture:

Outstanding Care’ starts with Outstanding Staff - Nyton is committed to recruiting, retaining and developing the best staff. Our team are committed to delivering responsive, high-quality care that meets the needs of each resident.

To support outstanding care, we invest in industry-leading carer ratios and aim for everyone to play a role in continual improvement. We also highly value innovation, adopting new processes and technologies to improve safety and responsiveness. ‘

We remain family-owned and run and committed to the standards and values of our founder.

Our Expectations

Nyton House is looking for a full time Night Care Assistant (waking nights) to join our team committed to outstanding care.

Working as part of a team to support our residents in their Night Time Routines. Your role will include Personal Care, Night Medication Dispensing, Turns, Night Checks and provide companionship and reassurance. The role is a 12hr waking Night Duty 20:00 – 08:00 and will include additional housekeeping tasks during quiet periods.

We’re looking for people who are passionate about care and share our values of compassion, dignity and teamwork. Working at Nyton will give you a competitive salary, career development opportunities, a supportive team and a sense of pride.

Our Rewards:

·Paid Training

·Medicash – Health Scheme

·Orka Pay – Salary advance system

·Free Blue Card

·Enhanced rates for extra hours, weekends and bank holidays

·Inclusive meals when working a 12hrs shift

·Company pension

·Opportunities for Training and Development

·On-site parking

·Free Uniform

Job Types: Full-time, Permanent

Pay: £11.50-£13.50 per hour

Additional pay:
Bonus scheme
Signing bonus

Benefits:
Company pension
Health & wellbeing programme
On-site parking
Referral programme

Sally Lewis - 01243 543228

Our Culture:

Outstanding Care’ starts with Outstanding Staff - Nyton is committed to recruiting, retaining and developing the best staff. Our team are committed to delivering responsive, high-quality care that meets the needs of each resident.

To support outstanding care, we invest in industry-leading carer ratios and aim for everyone to play a role in continual improvement. We also highly value innovation, adopting new processes and technologies to improve safety and responsiveness. ‘

We remain family-owned and run and committed to the standards and values of our founder.

Our Expectations:

You should have a Care Certificate and ideally, experience of working within elderly care. Dedicated and compassionate, you’ll pride yourself on a person-centred, thoughtful approach to care.

Be confident with computerised systems and in delivering the highest quality day to day care and support to our residents.

Both full time and part time positions available.

Our Rewards:

·Paid Training

·Medicash – Health Scheme

·Orka Pay – Salary advance system

·Free Blue Card

·Enhanced rates for extra hours, weekends and bank holidays

·Inclusive meals when working a 12hrs shift

·Company pension

·Opportunities for Training and Development

·On-site parking

·Free Uniform

To be considered for the role of care assistant please click below to submit a copy of your CV

Job Types: Full-time, Part-time, Permanent

Pay: £11.50-£13.50 per hour

Expected hours: 18 – 36 per week

Benefits:
Company pension
Health & wellbeing programme
On-site parking
Referral programme

Sally Lewis - 01243 543228

Maintain good communication, liaison and working arrangements with ward staff, own team and other hospital departments.Communicate effectively with patients and their relatives to ensure their food and beverage requirements are met.To communicate in a courteous, co-operative and sympathetic manner with due regard for privacy, dignity and confidentiality at all times.To read and understand written and verbal instructions, and complete HACCP records accurately.Take instruction and direction from catering team leaders and senior staff on the ward.Ensure daily orders are communicated in a timely manner, to enable the Catering Department to prepare and deliver food items on time. Please see JD and PS for full details

To actively take part in meeting the needs of the patients under the supervision of a qualified midwife, working within the Trust's policies and procedures and the philosophy of the department. To be an effective member of a multidisciplinary team under the direction and supervision of a Registered Midwife (RM). Where appropriate, to continue to develop own capabilities in nursing tasks in order to deliver a high standard of care under the supervision of a RM. To participate in ensuring effective use of resources and reduction of wastage within the department. The post holder will have direct contact with patients in their capacity as an MCA/receptionist within the outpatient setting, under the supervision of a RM. To participate in the reception of patients attending as outpatients to ensure that they experience a smooth and effective journey through the department, this will include working closely with all staff in this area. To ensure that all patients are received and processed efficiently into clinics in a helpful and understanding manner. To book outpatient appointments within the timescales required by the clinician ensuring that the Clinic capacity is strictly adhered to. Checking doctors leave requests and enter onto spreadsheet, blocking clinics as required. To co-ordinate the input of demographic, personal and scheduling details of patients hospital attendances and outcomes using the computerised administration system to provide the Trust with an up to date record of patient activity and information. To ensure Secondary Outcomes are entered into the patient record to enable tracking through the health care pathway. To track in all patients case notes using the electronic Patient Document Tracking System to ensure that current location is recorded at all times on the system. Ensuring notes available for consultant clinics and previous notes are requested from medical records and maternity repository. To implement Trust policies and departmental procedures for own area and propose changes to administrative policies. To handle all enquiries in an efficient, polite and courteous manner providing a caring and helpful service to NHS patients