Total 3,332 Customer Service job vacancies in Anson Road

Job Title:Care Support Worker Mental Health Trust:Torbay and South Devon NHS Foundation Trust Location:Torbay Hospital, Totnes community hospital, Brixham community hospital, Newton Abbot community hospital, Teignmouth community hospital, Dawlish community hospital. Pay Rates:£11.45- £20.95 band 2. £12.45 to £21.03 Band 3 and based on experience Shift Pattern: Flexible About the Trust: We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham. We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season. We are passionate about creating a fairer and more inclusive NHS for everyone. We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances. Why might this job interest you? This role as a Care Support Worker Mental Health for NHS Professionals offers a unique blend of professional fulfilment and adaptable scheduling. This position allows nurses to provide vital healthcare services within the community, making a significant impact on patients' lives while having the freedom to choose their working hours. The flexibility of a bank role enables community nurses to balance their professional duties with personal commitments, fostering a healthy work-life balance. Additionally, working in diverse community settings provides opportunities for skill development, autonomy, and meaningful interactions with patients from various backgrounds. The chance to deliver compassionate care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Assessing and monitoring patient conditions and arranging diagnostic tests Recognising deterioration in the physical or mental condition of a patient and taking appropriate action / escalation Recognising, responding to, and managing emergency situations Displaying excellent analytical ability and sound decision making in changing clinical situations Recognising limitations and escalating concerns. The role will involve, but not be limited to you performing the above. What you'll need: A car and valid UK driving license A minimum of 6 months paid experience in a community environment within the last 2 years Comply with NMC Professional Registration and keep up to date with current nursing practices *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return:- Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help - access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means youll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

Please read the attached Applicant Pack prior to completing your application form to find out more information. Please download a copy of the Job Description and Person Specification located under the Supporting documents heading to read more about the advertised role. As part of making your application we encourage you to review the Trusts Careers webpage www.careersateastcheshire.nhs.uk for more information about working for East Cheshire NHS Trust. We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident Leader and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). Applicants are advised to apply early as we reserve the right to close the advert prior to the advertised closing date should we receive a large number of applications. We look forward to receiving your application.

Job Title: Care Support Worker Trust:Torbay and South Devon NHS Foundation Trust Location:Torbay Hospital, Totnes community hospital, Brixham community hospital, Newton Abbot community hospital, Teignmouth community hospital, Dawlish community hospital. Pay Rates:£11.45- £20.95 band 2. £12.45 to £21.03 Band 3 and based on experience Shift Pattern: Flexible About the Trust: We provide health and social care services to our people in their own homes or in their local community. We also run Torbay Hospital (providing acute hospital services) as well as five community hospitals, stretching from Dawlish to Brixham. We support around 500,000 face-to-face contacts with patients in their homes and communities each year and see over 78,000 people in our A&E department annually. We serve a resident population of approximately 286,000 people, plus about 100,000 visitors at any one time during the summer holiday season. We are passionate about creating a fairer and more inclusive NHS for everyone. We employ over 6,500 staff, including doctors, nurses, social workers, consultants, and allied health professionals, as well as highly skilled managers, administrators, and technical experts. Our people work in a wide range of settings and locations across our communities, depending on their individual role or circumstances. Why might this job interest you? This position allows you to make a significant impact on patients' lives by providing essential support and compassionate care, all while having the freedom to choose your own working hours. The flexibility of a bank role enables care assistants to balance your professional responsibilities with personal commitments, promoting a healthy work-life balance. The ability to contribute to patient care on a flexible schedule makes this role both rewarding and accommodating. What you can add: Monitoring patients' conditions by taking temperatures, pulse, respirations and weight Assisting in the delivery of patient care as directed by the Registered Nurse Ensuring that the patient is the prime focus when making decisions about their care and well being Assisting patients with compassion when undertaking normal activities of daily living whilst ensuring that privacy, dignity, and human rights are respected. The role will involve, but not be limited to you performing the above. What you'll need: Minimum of 6 months Acute HCSW UK (Private, NHS or Armed Forces) hospital/hospice experience within the last 2 years OR Currently studying General/Adult Nursing (Student Nurse) and completed a minimum of 12 weeks clinical placements.* *Depending on the Trust, you may require variable additional certification and skills. The benefits we can offer you in return: Putting People in Places to Care be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life. Weekly pay to give you access to your wages more quickly. Blue Light Card NHS Discount Provider First choice of shifts/placements at the Trust of your choice over agencies. Our team is always happy to help- access our support line any time. Working options to suit your lifestyle being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements. Training and development opportunities via the Trust and NHSPs own academy. Explore different wards, keep your skills up to date whilst gaining vital experience. Being part of the NHSP Community means you'll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more. Who are NHS Professionals? NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements. Apply Today By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

At Wandle we pride ourselves in delivering safe and affordable homes along with low cost, dependable, localised services to our customers. Working as part of our customer service team you will have the opportunity to provide a high quality, efficient and effective service to our customers across a range of contact channels. Our customer service advisers handle a full range of enquiries from tenancy management to repairs and maintenance concerns and aim to resolve these at first point of contact whenever possible.

A day in the life:
You will:
Be in a position to make a real difference to the service we offer our customers. The customer service team has the most contact with our customers and no day is ever the same. You will handle a range of enquiries including:

Proven ability to work in a fast paced contact centre environment
With the ability to respond professionally to a high volume of inbound calls and emails
Diagnosing and requesting repairs
Taking payments and providing advice and information about customer accounts
Advising customers about their housing options
Providing information and advice about customer tenancy concerns
Record customer complaints and, whenever possible, resolving them at first point of contact

We are looking for someone who is resilient, capable and resolution focused. Someone who mix empathy with efficiency, to find good outcomes for our customers.
Our customer services team are expected to be great listeners and problem solvers, record accurate notes, follow our policies and processes and use our IT systems proficiently. Don’t worry, we can give you training on how we do things, what we need you to bring is a can-do, positive attitude, empathy and a desire to work hard and champion the customer at Wandle.

What you will need to have:

Experience of working in an inbound housing contact centre environment
Experience in diagnosing, prioritising and booking housing repairs is essential
Experience with assisting customers with Repairs, Income, Tenancy, ASB, Domestic abuse, Estate and Leasehold enquiries
Experience of working in an environment where team working is fundamental to success
Great communication and customer service skills
Strong numeracy, literacy and IT skills
Able to mix empathy with efficiency, to find good outcomes for our customers
Good attention to detail
Excellent listening skills
Commitment to Wandle values


What next?
If you want to be at the heart of Wandle’s transformation and believe you have the skills and experience to be successful in this role we would love to hear from you.
Please apply with your CV and supporting statement ensuring you address the role requirements set out in this document by Friday 22 November 2024.
Please also note that ahead of the final stage interviews you will be asked to undertake online tests/scenario-based assessments as part of the selection process.
For more information on our Corporate Strategy click here Corporate-Strategy-2022-25.pdf (wandle.com).

Package Description: At Avery Healthcare we believe in caring for those who care for our residents; we recognise and celebrate our hard-working colleagues, support your career development with a variety of apprenticeships, and provide you with access to a range of leisure and retail discounts. We are now seeking a compassionate, enthusiastic, and dedicated individual to join our friendly, award-winning team as Care Assistant. ABOUT THE ROLE Your focus as Care Assistant will be to deliver high standards of personal care, contributing fully to the care team to ensure continuity of services to residents. Other responsibilities will include: Assisting residents in all their personal hygiene care ensuring optimum independence, dignity and respect of individuals at all times. Recognising and understanding clinical risk areas in residents such as weight loss, pressure sores, risk of falls, sign of infections and escalate any identified risks in a timely manner. Acting courteously towards residents and their visitors, respecting the dignity and individuality of each resident. Practicing safe systems of work across the range of task. ABOUT YOU To be successful in your application, you will live our values of caring, supportive,honest, respectful, and accountable in all that you do. Experience is not required as we are proud to offer a thorough induction and training programme to ensure confidence within your role. Our ideal candidate must: Have the ability to communicate effectively both verbally and in writing. Demonstrate initiative and be respectful towards the residents and other people in the home. Be an efficient worker who can carry reasonable instructions from other team members. Be able to be adaptive and flexible to cover a range of responsibilities at short notice. ABOUT AVERY As one of the largest providers of luxury elderly care homes in the UK, we believe that the later years of our residents' lives should be as enriching as any other. Our vision of creating meaningful lives together is reached by the exceptional care and experience we proudly offer throughout our growing portfolio of over 100 care homes whilst establishing ourselves as the preferred choice for residents and employees. Please note this role will require: A DBS Disclosure check, the cost of which will be met by Avery Healthcare. Proof of eligibility to work in the UK.This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs.

We are looking for a skilled Full Stack Software Engineer with extensive experience in developing Customer Relationship Management (CRM) systems for credit card companies. This role requires expertise in Java and a background in creating, enhancing, and maintaining CRM systems with a focus on collections and settlements. You will work closely with cross-functional teams to ensure the CRM system supports credit card-specific workflows and meets high standards for security, scalability, and efficiency.

Responsibilities

1. Credit Card CRM Development

• Design, develop, and maintain CRM system features tailored to credit card operations,
• including customer data management, collections, and settlement processes.
• Work with stakeholders to understand the specific needs of credit card customers and integrate those requirements into the CRM system.
• Develop secure, high-performance solutions that meet regulatory requirements and ensure data integrity across CRM modules.

2. Collections and Settlements Module Development

• Build and enhance collections workflows within the CRM, including automated reminders, tracking, and escalation processes.
• Develop settlement features to support financial reconciliation and reporting, with integrations for third-party and in-house payment processing.
• Implement logic for credit card transaction lifecycle management, including tracking balances, fees, and repayment schedules.
• 
  

3. Backend Development

• Use Java frameworks (e.g., Spring Boot) to build robust, scalable backend services that support CRM functions.
• Design and manage databases (e.g., MySQL, PostgreSQL, MongoDB) optimized for handling customer, collections, and transaction data.
• Implement data privacy, encryption, and security best practices to ensure compliance with financial regulations.

4. Testing, Deployment, and Maintenance

• Conduct thorough testing for collections and settlement modules to ensure reliability and efficiency.
• Monitor CRM system performance, troubleshoot issues, and apply updates or enhancements as needed.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• Experience in developing and optimizing collections and settlement workflows within a CRM system.
• Understanding of compliance, data security, and privacy requirements specific to the financial industry.

Preferred Skills

• 5+ years of experience as a Full Stack Developer, with a focus on CRM development for financial services, particularly in credit card operations.
• Strong expertise in Java and Java frameworks such as Spring Boot.
• Proficiency in front-end technologies (HTML, CSS, JavaScript) and front-end frameworks (React, Angular, or Vue).
• Knowledge of databases and data management best practices, including SQL and NoSQL databases.
• Familiarity with RESTful API design, microservices architecture, and integration for credit card workflows.

How you will create an impact

• Establishing business relationship and act as a single point of contact for handling support escalations.
• IT vendor management and SLA monitoring.
• Work with the team on the Service Improvement Planning.
• Assisting in application rollout, performing validation post implementation.
• Disaster Recovery and Business Continuity planning (and associated testing) as well as the maintenance.
• Work with Infrastructure Services and other IT teams in handling the downstream, infra related items.
• Focus on the security of the applications, periodic Software Security Assessment refresh, Security Architecture Review refresh etc.
• Ensuring the security framework and controls are followed for the applications (Hammer).

What you’ll need to succeed

• Bachelors or Masters in Computer Science/IT.
• Proven experience in Application support – preferably in BFSI industry.
• Good knowledge or solid experience in Enterprise monitoring and observability domain; preferably in BFSI industry.
• Enterprise logging platforms - Splunk, Elasticsearch, etc.
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow.
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence).
• Highly desirable - exposure to Cloud Technologies, SRE, and DevOps concepts with focus on automation.
• Self-directed and self-learner, displays resilience and discipline.
• Excellent analytical and communication skills.
• Good planning and organizing skills with structured thinking and innovative solutions.
• Strategic forward-thinking approach to challenges.
• Strong in influencing / negotiating and leveraging strong professional relationship to drive and deliver the right business outcomes.
• Ability to look at issues from multiple angles and appreciate diverse perspectives and complexity.

Responsibilities:

• Provide administrative support to the sales team by creating and managing sales opportunities.
• Assist in the preparation and follow-up of sales contracts.
• Collaborate with the sales team to develop and maintain customer relationships.
• Handle customer inquiries and provide product information.
• Coordinate with other departments such as products, finance, compliance and technical support to ensure smooth sales processes.
• Stay updated on product knowledge and industry trends to provide effective support to the sales team.

At TeleClick, we are committed to creating exceptional employee experiences where everyone is provided with equal opportunities for individual professional growth.

Job overview

Your primary responsibility is to achieve customer satisfaction and ensure long term partnerships with existing and new customers. If you are hardworking and sales-driven, we are looking for you!

Job description

-Achieve and exceed sales target assigned

-Attend to customers’ enquiries on timely basis

-Provide excellent customer service and handle feedback and complaints

-Maintain and develop customer relationships through an individual approach

-Engage in telemarketing to make appointments with potential leads

-Be proactively engaged in maximizing sales opportunity

-Process and arrange sales of product and liaising with internal department

-Consistent follow up after-sales and handle related paperwork

-Prepare for meeting and document sales activities

-Upkeep knowledge of sales, promotions, policies and product

-Perform other duties as assigned

Job requirements

-Highly responsible and reliable

-Has initiatives to problem solve, positive attitude, fast learner

-Outgoing with strong sales skills

-Excellent communication and interpersonal skills

-Result and customer oriented

-Hardworking and good physique

-Desire to thrive in a collaborative environment where team work is the key to success

-Min. Diploma or Fresh grad, willing to learn

We are expanding and welcome all service-oriented individuals to join us.

If interested, please send resume to tele-click@accountant.com

*Only shortlisted candidates would be notified*

Job Summary

We are seeking a detail-oriented Data Analyst to support daily operational reporting, data extraction for various business needs, and audit-related tasks. This role is integral to ensuring data accuracy, providing actionable insights, and supporting compliance within our credit card operations. The ideal candidate should have a strong analytical background, experience with SQL, and an understanding of financial data relevant to the credit card industry.

Responsibilities

1.Daily Operational Reporting

• Generate, review, and distribute daily, weekly, and monthly reports related to credit card transaction volumes, financial performance, and other OKRs.
• Ensure the accuracy, reliability, and timeliness of all reporting outputs.
• Collaborate with different departments to customize reports to meet operational needs.

2. Data Extraction for Business Operations

• Use SQL or other query tools to extract data as needed for ad-hoc analysis,performance tracking, and business operations.
• Work with cross-functional teams to understand data needs, design queries, and ensure data integrity.
• Identify data trends and provide recommendations based on analysis.

3. Audit and Compliance Support

• Support internal and external audit activities by retrieving and validating required datasets.
• Document data sources, extraction methodologies, and calculations to ensure data transparency.
• Collaborate with compliance and risk management teams to ensure data reporting aligns with regulatory requirements.

4. Data Management and Quality Assurance

• Conduct regular quality checks on datasets and reports to ensure consistency andaccuracy.
• Participate in data cleansing and enrichment initiatives to improve data quality.
• Maintain data documentation and ensure adherence to data governance policies.

5. Continuous Improvement

• Identify opportunities to automate data processes and reporting workflows.
• Develop and enhance analytical tools and dashboards to support decision-making.
• Stay updated on industry trends and best practices in data analytics for financial services.

Qualifications

• Bachelor’s degree in Data Science, Finance, Economics, Statistics, or a related field.
• Proven experience as a Data Analyst, preferably within the financial or credit card industry.
• Proficiency in SQL and experience with data visualization tools (e.g., Tableau, Power BI)
• Strong analytical and problem-solving skills with a keen eye for detail.
• Familiarity with audit processes and regulatory compliance requirements.
• Ability to communicate insights effectively to both technical and non-technical stakeholders.

Preferred Skills

• Knowledge of data warehousing and ETL processes.
• Understanding of credit card operations and financial transaction data.
• Experience with statistical tools (e.g., Python, R) is a plus.

Lunch Service Crew or Kitchen Helpers (Monday - Friday)

Working Schedule: Mon to Fri, 9am to 4.30pm

Salary: SGD 1600 - 2000 per month

Job Description:

• Assist with serving customers drinks and lunch set

• Daily housekeeping

• Preparation of food items/ingredients before lunch hour

• Assist with customer general enquiries

• Ensure operations run smooth

Interested applicants please WhatsApp to Wa.me/6590100921

Toh Jun Xian

Senior Consultant

R1879771

Revup Proservices Pte Ltd

EA.24C2366

• Assist in conceptualize, organize, schedule, promote and execute events and programmes for the elderly and children in the community.
• Logistics setup for the running of activities on daily basis.
• Facilitate or conduct daily activities for the elderly.
• Record attendance of participants for the various activities, monitor the safety of the participants, assist the instructor during the session.
• Assist and facilitate the billing, accounting and tracking of transactions arising from the programmes.
• Assist in preparation of activities materials and bulletins.
• Collate data and statistics for reporting.
• Assist to attend to walk in enquiries, phone call, grocery ration distribution onsite/delivery to clients' homes.

Responsibilities:

• Assist in office facilities and maintenance requirements by scheduling, assigning and follow up with vendor/contactors on work progress
• Undertake and oversee office renovation projects and work with various vendors/ contractors to ensure completion
• Assist in enhancing office efficiency by planning and implementing office systems, layouts, and safety equipment’s procurement
• Recommend any improvements to reduce cost or increase efficiency of the facilities services
• Responsible in the general office management like yearly carpet and office cleaning service
• Assist with Building Management FSM to conduct and coordinate fire drill - CERT exercise
• Support Production and Engineering departments on facilities maintenance, not limited to yearly disposal of expired chemical and damaged equipment under the compliance procedure
• Track and update planned preventive maintenance schedule. Manage quarterly/ yearly renewal and compliance of necessary building and facilities permits and inspections
• Organize and maintain proper facilities management documentation and records
• Provide Office Admin support

Requirements:

• GCE ‘N’ Level or above
• At least 2 years of relevant working experience in Singapore
• Proficient in MS Office software
• Bilingual in both English and Mandarin to liaise with Chinese counterpart
• Possess good interaction skills and able to communicate with people at all levels
• Strong coordination and multi-tasking skills
• Able to work fast-paced environment and complete assigned tasks within schedules
• Willing to do hands-on work such as packing, checking and organizing stock items
• Responsible, committed, and independent
• Positive work attitude and keen to acquire new knowledge for self-improvement

HOW TO APPLY

Interested applicants, kindly click on “APPLY NOW” or send your resume in MS WORD format to hestia.wong(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Wong Ying Huan (Hestia)

EA Personnel Reg No: R24122431

Job Responsibilities: • Answer high-volume inbound calls and respond to inquiries related to imaging services. • Manage all dial in booking and WhatsApp/online scheduling. • Schedule appointments and manage patient records accurately. • Educate patients on MRI examinations and address their concerns with empathy • Collaborate with medical staff to resolve issues efficiently. • Maintain confidentiality in compliance with PDPA regulations. • Administration: Compile statistics, support marketing activities and other duties as assigned.

Job Requirements: • Minimum GCE O Levels • Previous experience in a customer support role • Strong phone and verbal communication skills along with active listening • Customer focus and adaptability to different personality types • Ability to multi-task, set priorities and manage time effectively

Please submit resumes to john@oaktree.com.sg with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

What you'll be doing

• Provide personalized, specialised, and cost-effective patient services within the designated area, adhering to established hospital policies, procedures, and standards of practice
• Evaluate patients for mental health issues and provide case formulation along with treatment recommendations
• Deliver appropriate counseling and psychotherapy to both inpatients and outpatients as identified
• Collaborate with an interdisciplinary team to contribute to the overall care plan and facilitate the transition to adult care for patients
• Develop workflows for improved patient care, initiate new psychosocial programs, assist in creating teaching materials, and provide in-service training for departmental staff as needed

What we're looking for

• Degree holder in Social Work
• Preferably 2 - 3 years of related work experience in clinical service will be advantageous

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

**We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

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JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Stephanie Toh

EA Personnel Reg No: R1217674