Total 5 Director/C-Level Customer Service job vacancies in preston lancashire

Pay up to £36,545 plus 28.97% employer pension contributions, hybrid working, working, flexible hours, and great work life balance. 

DWP. Digital with Purpose. 

We are looking for a Director's Support Manager to join a busy and complex area of DWP Digital and support our Senior Leadership Team as we deliver a massive transformation of public services.  

DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support some of the most vulnerable people in our society.  

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. 

Diaries. Workflow. Prioritisation.

We have an opportunity for someone with excellent organisational skills and communication skills to join our team as Director's Support Manager. You'll be working with our Head of Application Platforms.

In this role, you are the conduit between the Deputy Director and several senior stakeholders, building relationships by supporting them and keeping them up to date.

You'll quickly develop a good understanding of what we do here, and the strategic priorities across Digital Group.

You'll use that insight to plan and prioritise, and to manage the director's workflow, anticipating any issues before they arise.

You'll have responsibility for diary management as well as inbox management, ensuring that all enquiries and requests are answered in a timely and accurate manner.

Experience as secretariat for meetings, taking notes and actions right through to completion, will also be useful as you cover our Senior Leadership Team meetings. 

What skills and experience do you need? Show us that you have these skills in your application… 

• Experience of providing support services to senior leaders including anticipating issues before they arise and responding to unplanned challenges (ideally within a large digital organisation).
  

• Experience of building effective relationships including the ability to influence senior stakeholders.

• Experience of managing conflicting demands and priorities whilst working in a high profile, fast paced environment, ensuring tasks are prioritised in line with strategic objectives.  
  

• Excellent communication skills with the ability to use varying methods of communication and evidence of summarising key messages and recording and tracking information. 

• Familiar with Agile ways of working and associated IT and collaboration skills required for this role, eg - Office365, Microsoft Word, Teams, Outlook, SharePoint, Loop.
  
  

Details. Wages. Perks. 

Location: You'll join us in our brilliant Digital hub in Blackpool. There is lots of free on site parking and we're accessible from across the North West.

Hybrid Working: We work a hybrid model with a mix of home working and sometime in the office. Your office days will coincide with the Director's diary where possible.

Travel: There will be a requirement to travel to our Manchester office on a quarterly basis, to support the Senior Leadership Team in onsite meetings.

Pay: In return for your skills, we offer a competitive salary of £35,711 to 36,545.

Pension: You'll be eligible for a brilliant civil service pension with employer contributions worth 28.97%, worth up to over £10,500 a year.

Holidays: You'll get a generous leave package starting at 24 days, rising to 26 days after one year, plus all the usual bank holidays, and the option to take extra days off on flexi leave. 

Our broad benefits package is built around your work-life balance and includes: 

• Flexible working and family friendly policies 

• I can be me in DWP. Bring your authentic self to work. 

• Work for a 'Best Place to Work in Digital Award' nominee 

• Volunteering and charitable giving 

• Discounts and savings on shopping, fun days out and more 

• Interest-free loans to buy a bike or a season ticket 

• Professional development, coaching, mentoring and career progression opportunities. 

 

CLICK APPLY for more information and to start your application. 

An exciting opportunity has arisen for a Deputy Director of Nursing & Quality post within the Specialist Network to support the delivery of high quality care and professional practice within the Specialist Network.

Working with the Director of Nursing & Quality, the role focusses on supporting the delivery of the Nursing and Quality objectives within key areas including Clinical and Professional Practice, Clinical Governance, Risk, Performance and Improvement. The successful candidate will have drive and enthusiasm to continue to take this forward at pace in conjunction with the Director of Nursing and Quality and the Professional Practice leads and the wider SLT.

The role will include the operational leadership of a number of key aspects of the Director of Nursing & Quality portfolio and provide visible professional and clinical leadership within the Specialist Network. This is a fast paced role which will require extensive clinical and leadership experience. If you have the passion to drive the delivery of high quality care and continually improve clinical practice then this could be the role for you!

For informal enquiries please contact Jacquie Shenton Director of Nursing and Quality, Jacquie.Shenton@lscft.nhs.uk

Interviews will be taking place on 19th September 2024.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area. Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

For more details on this vacancy please review the attached job description and person specification.


This advert closes on Sunday 1 Sep 2024

Key duties and responsibilities include: You will be the link between gtd Urgent Care Services Face to Face and the Medical Director as the subject matter expert on all things relating to gtd Urgent Care (face to face). You will be the lead clinical link for all our digital innovation developments and work with the Clinical Safety Officer. You would be expected to undertake training to ensure appropriate skills are acquired to support the Clinical safety Officer. You will be part of an Associate Medical Directors Team to ensure that safe and effective patient care is delivered across the gtd footprint. You would be expected to work with the AMD Primary Care, AMD CAS, OOH & Digital Health Services to explore Urgent Care Face to Face and its potential to support all gtd Services. You will be supported in developing your leadership and management skills. You will take medical responsibility for attending relevant governance groups and participate in incident and complaints management. You will support governance agenda ensuring that there is a process in place for clinical audits for Urgent Care Face to Face. You will support the Clinical Effectiveness agenda. You would be responsible for reviewing / auditing Emergency Department interface, Treatment Centre and Urgent Care/Treatment working. You would be responsible for local performance management discussing any performance concerns with clinicians on a 1:1 basis. You would be responsible for the system of clinical performance review that identifies any issues, as well as further targeted measures with individuals who fall below levels in auditing/monitoring performance. This may include, but not exclusively, issues with the productivity of GPs/doctors where concerns had been raised. You would be responsible for escalating to GP Adviser's and the GP Advisors Forum. You will be required to attend specified meetings giving feedback to the Medical Director ad hoc and at 1:1 meetings with Medical Director. You would take responsibility for the Implementation of learning following incidents internally or those shared by partner organisations within the Alliance. You would ensure gtd healthcares representation at the clinical reference group. Working with the Clinical and Senior Operations Team, you would ensure that all requirements for successful CQC reviews are met. You would be required to be part of any recruitment initiative to ensure optimal medical staffing in all our gtd Urgent Care Face to Face service ensuring that our workforce planning agenda is met for this service. You will be responsible for the line management of all gtd Urgent Care Leads and support them in the line management of gtd Urgent Care Face to Face Services and relevant clinical staff. You will provide professional supervision, guidance, and support in the completion of job planning. You would be responsible for working with external agencies e.g. ICB, PCNs etc. Other duties: Any other duties, as agreed with the line manager to meet the needs of the organisation. This may include travel to other sites within the organisation.

If you are looking for an exciting new challenge Lancashire and South Cumbria NHS Foundation Trust (LSCFT) which is a Specialist Mental Health and Community NHS Foundation Trust in the North West, is the place for you.

We are currently looking to recruit a Chief Fire Safety Officer on a permanent basis.

The post holder will oversee the Fire Safety Team and be responsible for ensuring that Trust sites meet all statutory fire requirements. A key feature of this role will be to ensure that fire safety systems are in place to ensure compliance and meet requirements of legislation and that these are supported by suitable policies and procedures linking into Trust Management arrangements. The Chief Fire Safety Officer will oversee completion of Fire Risk Assessments, provide training and provide general support in relation to fire safety.

The Fire Safety Advisor will provide an oversight of the service providers fire safety responsibilities and ensure all their services comply with legislation and good industry practice in order to provide a safe environment for Service Users, Staff and Visitors and assure the Trust where fire safety compliance is concerned.

This role is a fantastic opportunity to join an organisation that is passionate about the services it provides.

Provide the Trust with operational leadership in the field of fire safety and technical fire detection device management. Communicating regularly with key internal and external stakeholders.

Responsible for the reduction of risks relating to fire. Undertake and manage comprehensive fire risk assessments and associated risks identified.

Operational accountability for all fire related matters involving all of our sites across LSCFT ensuring full compliance in relation to fire maintenance, involved in the process of upgrades and providing technical assurance to the Trust.

Lead Team Meetings and audits as required. Complete annual review of systems, process and compliance pertaining to fire safety.

Enable and encourage others to offer suggestions, ideas and views for improving services.

Assess schemes compartmentation status and resolve with the Capital Team.

Responsible for producing and implementing departmental procedures as appropriate, contribute and write Trust Policies.

Complete full review of risk assessments of buildings and full review of fire compartmentation ensuring they meet standards and remain legal and proactive.

Respond to any complaints from external agencies or the public in relation to fire issues raised as a concern.

Participate in and communicate with Trust committees including the provision of reports in relation to Fire Safety department.

Alert managers to resource issues that affect learning, development and performance.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT

Please see attached the job description and person specification for more information about this role.


This advert closes on Sunday 23 Jun 2024

A Vacancy at Lancashire & South Cumbria NHS Foundation Trust.


Locality Network Director of Nursing & Quality – Specialist Services

Lancashire and South Cumbria NHS Foundation Trust (LSCFT) is the major health and wellbeing provider for a population of 1.7 million people across Lancashire and South Cumbria. We are proud to provide a wide range of mental health and learning disability services as well as physical health services in the community, including community nursing, health visiting and a range of therapy services. We employ over 7,000 members of staff operating in more than 400 sites with an annual budget of over £350 million. Our core values represent what we as an organisation, and the individuals who make up that organisation, are about. It is our aim that everything we do fits in with, and reinforces, these values: we are always learning, we are respectful, we are kind, and we are a team.

We are on an exciting journey of improvement, with significant investment being made in mental health and learning disability services and a new leadership structure aligned to our systems' ICPs. We are committed to leading the integration of physical health, mental health, and social care services locally to deliver improved population health and tackle health inequalities.

This is an exciting opportunity to work in an innovative Trust and be at the forefront of mental health and community innovation. Reporting to the Chief Nurse Officer, ourNetwork Director of Nursing & Qualitywill ensure high quality care is delivered within the Network services by providing professional leadership to the Network nursing workforce and supporting the professional leadership of AHPs, Psychologists and Social Workers (SWs). You will play a pivotal role in ensuring the clinical staff have the knowledge, capability, systems and support to embed lessons learned in practice for the improvement of patient care and promote a culture of learning and openness. Working as part of a triumvirate, this post is one of three key leaders with management, medical and nursing expertise who will be working together to provide senior strategic, visible, clinical and professional leadership across the locality.

We are looking for collaborative, driven and adaptable leaders with a strong ability to influence the strategic direction for our services.We are seeking a motivated and influential leader who is partnership led and who has significant experience engaging with stakeholders of all levels.

In return, you could be part of an upward journey, in which there is both permission and support to be innovative, in order to ensure the Trust develops excellent Locality services.

We encourage applications from people of all backgrounds and welcome applications from underrepresented groups. In recruiting to our Trust, we are committed to equality of opportunity for all. We believe that the best organisations are those that reflect the communities they serve. We especially welcome applications from candidates from Black, Asian and Minority Ethnic heritage, LGBTQ+ communities, and from people with lived experience of disability.

Lancashire & South Cumbria NHS Foundation Trust provides a range of services including secondary mental health care across this area. Specialist provision comprises inpatient child and adolescent mental health services, perinatal mental health and forensic services including low and medium secure care.

The Trust also provides a range of physical health and well-being services in the community alongside a range of partners in the Lancashire, Cumbria and Sefton area.

Lancashire & South Cumbria Foundation Trust encourages flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, flexi-time and career breaks. We encourage applicants to state clearly on their application forms this request and discuss these options at interview.

For more information please visit our website via Lancashire & South Cumbria NHS FT.

Please see attached the Job Description and Person Specification for more information about this role.

If you would like a further discussion on the role, in the first instance please contact our Chief Nurse Officer Oliver Soriano via email oliver.soriano@lscft.nhs.uk or via telephone on 01772 695314


This advert closes on Wednesday 15 May 2024