Total 903 Others level Customer Service job vacancies in Bristol, BS48 3QD

The Customer Service/Technical Support Agent will be responsible for ensuring a high level of customer satisfaction by efficiently managing customer inquiries, bookings, and technical support related to EDExams. This role also involves invigilation, exam administration, and assisting in the creation and reporting of examinations. You will work closely with candidates, educational centres, and internal teams to facilitate a smooth exam experience, while maintaining a customer-centric and solutions-focused approach.
Key Responsibilities:
• Prioritise and process customer exam bookings and requests submitted via the online booking system.
• Maintain thorough and accurate customer service records, ensuring data privacy and security at all times.
• Use database systems and technology to provide exceptional customer care and technical support via telephone, email, live chat, and screen-sharing software.
• Assist customers with the installation and setup of the EDExams application and troubleshoot basic technical issues.
• Liaise with candidates and exam centres to arrange examination sittings and manage correspondence as needed.
• Check and confirm exam availability for customer sittings.
• Communicate exam results to customers and provide any necessary follow-up support.
• Manage and coordinate all aspects of the exam administration process, including maintaining the examination management system.
• Invigilate exams in accordance with guidelines, identifying and reporting any suspected malpractice to the examination officer or senior management.
• Brief candidates, staff, parents, and carers on examination regulations and requirements.
• Manage conflicts of interest and resolve them efficiently.
• Oversee the conduct of examinations to ensure compliance with guidelines and manage unexpected issues or irregularities.
• Maintain the confidentiality and security of candidate responses and other sensitive information.
• Conduct weekly QA reviews of invigilation recordings to ensure adherence to guidelines.
• Assist in investigating and reporting suspected malpractice when needed.
• Perform any other duties as required by the business or as requested by your Line Manager or Senior Leadership Team.
• Collaborate with the sales team to drive positive sales results when necessary.
• Assist in the online creation of examinations and ensure their accuracy.
• Generate and create reports on examinations to be shared with awarding bodies.
• Maintain a positive, empathetic, and professional attitude toward customers at all times, especially in challenging situations.
• Meet or exceed performance metrics, including response time, customer satisfaction ratings, and resolution time for technical support issues.
• Contribute to continuous improvement initiatives to enhance the customer experience and streamline exam processes.
Personal Skills & Knowledge Required:
• Experience working with or knowledge of Awarding Organisations, EPAOs, Universities, and Training Providers.
• Understanding of current Ofqual legislation and examination standards.
• Strong time management skills with the ability to prioritise and manage multiple tasks.
• Ability to work effectively as part of a team, collaborating with colleagues across all areas of the business.
• High level of confidentiality and discretion, especially when dealing with sensitive information.
• Excellent communication skills, both written and verbal, with a strong customer focus.
• Strong problem-solving skills, with the ability to think on your feet and resolve issues promptly.
• High level of self-motivation and initiative to work independently where required.
• Adaptable and flexible approach to working, with the ability to handle change effectively.
• Basic understanding of software installation, troubleshooting, and resolving technical issues, particularly in a remote support environment.
• Strong interpersonal skills and emotional intelligence, with the ability to handle difficult situations with empathy and professionalism.
Qualifications Required:
• English and Maths GCSE (A-C) or equivalent – Essential
• Proficient in the use of ICT systems for various purposes – Essential
• Customer Service Level 2 NVQ or equivalent – Desirable

Hours: 30.42 hours, five days a week 8.45am to 3.20pm, including a 30-minute lunchbreak and a 30-minute (paid) lunch duty
Contract: Fixed term until 31st August 2025 Start Date: As soon as possible Salary: JG3 SCP 5-6 £24,790 - £25,183 Actual salary: £17,667.55 - £17,947.64 An opportunity has arisen for a caring and dedicated colleague to join our family of schools as a Learning Support Assistant, working alongside class teachers to support pupils with some additional needs within the classroom. At the Whiteoak Academies of Hannah More Infants & Grove Juniors, we are proud of our inclusive ethos, vision and values and have exciting plans for the future, including the development of a new Speech and Language Resource Base. We offer beautiful outside spaces for learning in a natural setting and a forward thinking and supportive leadership team with high aspirations for all. We are passionate about working together to make a difference to the lives of all our young people and are proud to be at the heart of our community, enjoying excellent relationships with parents and governors. We are also proud to be active members of the Lighthouse Schools Partnership (LSP). Support staff play a vital role in supporting learning and pupil engagement. This role will be very diverse and rewarding and includes:Supporting children’s learning inside and outside of the classroom.Providing specific and helpful feedback to pupils, informing them of what they are doing well and supporting them to overcome any barriers to learning or misconceptions they might have.Working alongside other members of support staff.Delivering specific interventions to support children’s next steps in learning and social and emotional development.Supporting with daily routines, pastoral care and pupil engagement.Establishing trusting relationships with pupils, colleagues and parents.Creating and maintaining an orderly and supportive environment by implementing our behaviour policy with consistency and care.Upholding policies and procedures relating to child protection and data protection.Ideally, applicants would:Have previous experience of working with children with additional needs and / or SEND.Have the ability to form positive relationships with children, staff and parents.Be able to demonstrate strategies to manage behaviour calmly and effectively.Have high expectations of all children and themselves.Be organised, self-motivated and able to use own initiative, including the ability to plan and prepare work.Be reflective and fully committed to continued professional development.Be prepared to accompany children on school visits.Be supportive of the school’s ethos, vision and values. In return we can offer:Enthusiastic, happy children.A friendly and caring staff team.Excellent care and support.Highly supportive parents/carers and governors.Good opportunities for individual growth and development.A reflective and forward-thinking environment.If you would like to apply, please follow the link to fill in an application form online. You are also very welcome to come and view the school. Please contact the school office to arrange. Closing Date: 25th November 2024 Interview Date: TBC

Live-in carer
Up to £140 per day*

Join our team of live-in carers working across Somerset, Devon and Cornwall. At The Good Care Group, we think there’s nowhere better for those who want to make a real difference. Here, we value your skills, respect your choices, and are committed to supporting you. Together, we’re improving the lives of those in your local area, one meaningful step at a time, by delivering outstanding care to our clients living in their own homes across the South West of England.

We will offer you:
- A choice of work pattern, so you can choose the rota that works best for you
- All UK travel expenses covered whilst in placement
- Annual salary review
- We aim to place you with a client within a 50 mile radius of your home to avoid travel disrupting your time off
- Pay based on your care experience, plus bank holiday enhancements and a workplace pension scheme
- Funded Blue Light Card - giving you access to discounts
- Ongoing training and development, including level 2 diploma in working in care services and a level 3 award in awareness of dementia
- Peer to peer support as part of our buddy scheme
- Employee Assistance Programme offering confidential advice and support
- An online Carer Community to stay connected, share advice and best practice
24/7/365 support from our central team
- 96% would recommend working with us to others (source: Glassdoor)
- CQC ‘outstanding’ team supporting you, 24/7, 365 days a year
- Free DBS for England
- Face to face induction training (with hotel accommodation and contributions to your travel included)

What does a live-in carer do?
As a professional live-in carer in the South West of England, you’ll provide personalised care that enables clients to stay in their own homes. We offer flexible rota patterns to help you balance work and personal life, and we welcome carers with at least six months of professional experience. You’ll stay with your client during your chosen rota pattern, caring for one person (or sometimes a couple) and following a tailored care plan. Duties include daily activities, personal care, condition management, and household tasks. You’ll typically work an average of 8–10 hours per day, with daily rates based on hours worked.

About you:
You’ll be someone who’s happy to talk, laugh and enjoy time with our clients, assisting them in their activities and encouraging them to live life to the full.
You might already be working as a live-in care assistant, or you might have professional experience as a support worker, care assistant in a residential or domiciliary care setting, or you might be a HCA working with the NHS. If you share our passion for quality care, we’d love to hear from you.

We’re looking for the following skills and experience:
- At least 6 months’ professional care experience gained in any care setting
- You must be able to provide us with proof of your right to work in the UK. We cannot assist with any sponsorship or visa requests – including those applying for a health and social care visa.
- You must be flexible to travel to your client placement (UK travel expenses covered)

*Pay will vary depending on your experience, the average daily hours worked and your chosen rota pattern.

The Good Care Group is part of a family of home care brands in the UK, including Oxford Aunts, Prestige Nursing & Care and Comfort Keepers (Ireland).

Please note any successful applicants for this role will be required to complete an
Enhanced DBS check for working with adults. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

Procurement Specialist

Duration: Initially 3 months
Hours: 37 hours a week
Rate: £28 umbrella an hour (£23 PAYE an hour)
Working arrangement: Predominantly working from home with a mandatory day in the office

Bristol City Council are looking for a Procurement Specialist to join their Social Care Service. As a Procurement Specialist you will:

• Provide professional, legally compliant advice and support leading to robust procurement processes and commercial outcomes for designated categories which allows the achievement of value for money, high stakeholder satisfaction and supports the delivery of objectives
• Utilise market knowledge, data and procurement expertise to identify and deliver commercial opportunities and solutions
• Provide advice and support in managing strategic aspects of category related contract management, including engagement at supplier meetings, performance reviews, coordination of management information and negotiation approaches

Requirements

• MCIPS qualified
• Experience in public sector social care procurement
• Good working knowledge of UK public procurement regulations and EU Procurement Directives
• Analytical and research skills

Our Client based in South West England are currently recruiting for a Class 3 Building Control Surveyor to join their team as soon as possible.

This is a full time, permanent role offering £48,710 per year + Car Allowance and Hybrid working / supported relocation.

The purpose of the role is to enforce the Building Regulations and allied legislation in the capacity as a Registered Building inspector under the Building Safety Act 2022.
Manage development proposals through the Building Control process from the pre-application stage through to completion on site of applications deposited to the Local
Authority or as required as part of a multi-disciplinary team for the Building Safety Regulator. Act as technical adviser and decision maker on Building Control and other related issues, whilst acting as lead officer on major Building Regulation applications.

Responsibilities:

• Maintain a detailed knowledge of the building regulations, structural engineering, fire engineering, or other specialism relevant to the team to which the post-holder is allocated, ensuring consistency and accuracy of professional interpretation, and act as professional expert.
• Interpret Central Government guidance & Building Control policy, including the preparation & organisation of the council's case to justify its decision(s) including at appeals & determinations submitted to Central Government & at court proceedings.
• Ensure that Building Control revenues are maximised by maintaining our market share, through efficient invoicing and the determination of applications within prescribed time periods.
• As part of the service planning process for the Building Control Team, explore, devise & present technical justification to management team, for specific project proposals.
• Work in an ethical way, where compliance with regulations is the primary task and winning new work secondary, not bidding for new work on the basis of interpretation
• Provide technical oversight and training of class 2 building control surveyors assisting by working under supervision on complex schemes.

If interested or have any questions, please feel free to get in touch on 01772 208967 or via email at james.glover@servicecare.org.uk

Support Worker

Town Cambridge CB1 £11.78ph

Typical Shifts are : Every 7.30am-2.30pm and 2.30pm-9.30pm

Join Voyage Care and Feel Valued, we reward your dedication with:
Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply)
Premium overtime rates at an additional £1 per hour (Ts & Cs apply)
Wagestream giving you the flexibility to draw upon up to 40% of your pay, as it is earned.
Funded Blue Light Card hundreds of discounts at high street retailers etc.
24/7/365 doctor line for our colleagues and their families
Access to cash plans for our colleagues, which also covers their families
Enhanced retirement leave
Long service awards

We’re on the hunt for genuinely caring, hands-on Male* Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people!

Our Suez Rd supported living service in Cambridge CB1 area is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in the community, the next you could be unwinding with them playing video games, watching films or going to the cinema.

This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday.

We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals with autism, acquired brain injury, complex individuals with mental health needs, traumatic backgrounds and challenging behaviours.

Why choose us?

We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career.

We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation.

We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting!

All applicants and subsequent job offers will be subject to satisfactory DBS checks and references.

* Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Care Assistant
Make a Real Difference. Join Our Team Today!

Are you a compassionate and caring individual looking for a rewarding career where you can truly make a positive impact on people’s lives? As a Care Assistant, you’ll be providing personal care and support to clients in their own homes, helping them maintain independence, and enhancing their quality of life.

What We Offer:

• Competitive pay rate, travel time and mileage paid as well
• No experience required—we’ll provide full training to set you up for success.
• Opportunities for career growth and development—we’re invested in your future!
• A truly rewarding job where every day you’ll know you’ve made a real difference in someone’s life.

What We’re Looking For:

• A passion for helping others—you genuinely care about making a difference in people’s lives.
• Strong communication skills and the ability to approach tasks with empathy and respect.
• Willingness to learn—we’ll provide you with all the training you need, including First Aid and DBS checks.

Essential Requirements:

• Full UK driving licence and access to your own vehicle (you’ll be travelling within your local community).
• Sponsorship is not available for this role—applicants must have the legal right to work in the UK.

Ready to Start Your Journey?

If you’re ready to begin a career where you can impact lives, learn new skills, and build a fulfilling future, we’d love to hear from you!

Apply today and take the first step towards a rewarding career as a Care Assistant.

Senior Project Manager (Adult Social Care Transformation)
Contract Duration: 6 months
Location: Bristol (hybrid working with some on-site requirements)
Hours: 37 hours per week
Rate: £500 per day (Outside IR35)

Bristol City Council is looking for an experienced Senior Project Manager to join them for a high-impact 6-month contract within the Adult Social Care Transformation Programme. This is an exciting opportunity to play a pivotal role in leading and managing change across Adult Social Care, delivering meaningful outcomes for residents of Bristol.

Role Overview

In the next phase of the Adult Social Care Transformation Programme, the successful candidate will be responsible for overseeing key project activities, ensuring alignment with council priorities, and ensuring robust delivery of complex change initiatives. You will manage resources, develop business cases, and support senior stakeholders in driving transformation.

Required Skills & Experience

• Experience in Adult Social Care: A strong understanding of Adult Social Care systems and current ASC-related legislation.
• Change Management Expertise: Proven track record in delivering transformation initiatives within the public sector, particularly in the context of Adult Social Care.
• Excellent Communication Skills: Ability to communicate effectively with a wide range of stakeholders, including senior executives, elected officials, staff, and the public. Experience in managing public consultations and other project communications.
• Business Case Development: Significant experience in options appraisal and developing business cases that are robust, persuasive, and aligned with organisational strategy.
• Procurement Knowledge: Familiarity with public sector procurement processes, including preparing tender documentation and delivering Social Value outcomes.
• Financial Acumen: Strong experience in managing budgets and delivering projects within financial targets, including forecasting and risk management.
• Stakeholder & Regulatory Management: Ability to secure necessary approvals and manage interactions with statutory and regulatory bodies.

Working Arrangements

This role will involve some on-site work in Bristol, particularly for key consultations and team planning sessions. We offer flexibility around hybrid working, with some remote working permitted depending on project needs.

How to Apply

To apply for this exciting opportunity, please submit your CV and a cover letter outlining your relevant experience and why you are the right fit for this role.

Please review attached Job Description for details of service, role purpose and key responsibilities. Sirona care & health currently recruit overseas nursing and therapy staff through an NHS Trust Supplier and we adhere to the NHSE Code of Practice in relation to applicants from Red List countries. We are therefore, unable to accept any direct applications to this advert from candidates who are not already based in the UK.

Young Adult Support Worker, job vacancy Redland, Bristol (Social Care Experience needed)

Salary: £11.83 - £12.78 per hour / £24,600 - £26,600 per annum, DOE
Welcome: Enjoy a £1500 Welcome Bonus to thank you for joining our team!
Contract Type: Full Time, Permanent
Hours: 40 Hours per week, Working a 2-Week Rota Pattern including every other weekend. Overtime available if required.

Benefits:

£1500 Welcome Bonus
Opportunity to gain a fully funded Level 3 Diploma in Health & Social Care
Pension, Life Assurance, Health Plan
High Street Discounts
Continuous Professional Development

About the Employer: Join one of the UK's leading providers of Specialist Education Schools & Colleges (SEND) for Children, Young People, and Adults. We offer dedicated support across a wide range of needs including Autism (ASD), ADHD, social, emotional, mental health issues, learning disabilities, and complex needs. Our services aim to create an inclusive environment that promotes the well-being and development of our individuals.


Role Overview: As a Support Worker, you will work in a Supported Living and Learning Environment with young adults aged 19+ who have severe learning difficulties and challenging behavior. Your key responsibilities will include:

Developing and implementing social activities to enhance quality of life
Assisting with all aspects of daily living and promoting independence
Establishing warm, caring, and supportive relationships with individuals
Encouraging and guiding supportive independence

Criteria: We are seeking proactive, compassionate individuals who demonstrate:

Previous care experience
Ability to work to a rota pattern including every other weekend
Exceptional communication skills, empathy, and understanding
Motivation to learn and go the extra mile
Ability to guide and encourage supportive independence
Good interpersonal, communication, and team-working skills
An active approach to the role

Safeguarding: Successful applicants will undergo pre-employment safeguarding checks, including an enhanced Disclosure and Barring Service (DBS) check. The post is exempt from the Rehabilitation of Offenders Act 1974, and applicants will need to declare all convictions and cautions (including those which are "spent" unless "protected" under DBS filtering rules) to assess their suitability.


Equal Opportunities: Our employer is committed to safeguarding and promoting the welfare of children and young adults in our care. We are a disability confident and equal opportunities employer.


Recruitment Partner: Social Care & Education Jobs is a national recruitment agency specializing in the Adult Social Care, Children's Social Care, and Specialist Education sectors. With over 20 years of experience, we are passionate about supporting both candidates and providers in this vital sector.


Apply Today: If you are dedicated to making a difference and meet the above criteria, we encourage you to apply for the Support Worker position in Bishopston, Bristol. Be a part of a supportive and dynamic team, and contribute to the positive impact on young adults' lives.

Your new company
Hays are working with a public sector organisation to support with the recruitment of a permanent Application Support Engineer. The role is hybrid working out of the office in North Bristol and will pay c£40,000 - c£50,000 depending on experience. The organisation has a fantastic culture & work environment.
Your new role & what you'll need to succeed
In the role, you'll work in the IT directorate in a technical team to support maintaining and enhancing the organisations Microsoft platform and applications. You'll ideally come from an application support / IT system administration background with experience supporting internal bespoke applications. Some experience across the following will be beneficial: database design and management, Power Platform, D365, Azure, ITIL, Agile Delivery, SQL Server, Power BI, DevOps principals.
What you'll get in return
In return, you will receive a very competitive benefit package regarding annual leave & pension. You'll be able to work remotely, going into the office once or twice a week (could be more flexible). You'll have exposure to a lot of training and development alongside a salary depending on experience between £40,000 - £50,000pa.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are seeking a dedicated and compassionate Support Worker to join our team in Bristol, Somerset. We are looking for a support worker to work a mix of days and waking nights with a young individual who has cerebral palsy. Our client is a bubbly individual that loves engaging with books, playing games and getting outside. For this role you must be able to drive as well as have access to your own vehicle. Working Hours: You will be a part of a team delivering care – this role will be 3-4 shifts per week. 8:30pm - 7:30am (Waking Nights) Day shift - 3 days per week (Monday - Sunday) (Flexible on days) 4pm -8pm Key Responsibilities: Engaging with personalised routines. Assisting with care programme. Assisting with household cleaning. Providing emotional support and companionship. Maintaining accurate records of care provided and reporting any changes in clients’ conditions. Collaborating with a range of healthcare professionals and family members to ensure comprehensive care. Requirements: Previous experience in a similar role. Excellent communication and interpersonal skills. Compassionate, patient, and empathetic nature. Ability to work independently and as part of a team. Flexibility to work the specified hours. Benefits: Supportive and friendly working environment. Opportunities for professional development and training. Regular supervisions and Check Ins Both online and In-person training Training & Background Checks: An enhanced DBS check & full training will be provided prior to commencing work with our client and you will also be supported by our clinical lead nurse for the area. Our Safeguarding Commitment: Libertatem Healthcare Group recognise the benefits of people and organisations working together to prevent and stop both the risks and experience of abuse or neglect, whilst balancing the right to be safe with the right to make informed choices. At the same time, making sure that adult’s and children’s wellbeing is promoted including taking into consideration their views, wishes, feelings and beliefs in deciding on any action. With this in mind, we will work to adhere to the six key principles that underpin all safeguarding work. #Libertatem Libertatem Healthcare The Libertatem Healthcare Group, part of Sonderwell, was established to provide the very best levels of care and support for clients who have sustained Personal Injuries or suffered from Medical Negligence.Operating on a national basis, Libertatem Healthcare Group can provide your clients with care and support wherever they are located. Our care and support packages put our client’s independence at the very centre of everything we do. The Libertatem Healthcare Group is rated OUTSTANDING with the Care Quality Commission and is a registered provider with CIW in Wales.

Redfield Educate Together Primary School is looking for an enthusiastic Learning Support Assistant to join our team delivering classroom, group and 1:1 learning support across our fantastic school.. Learning Support Assistants are an integral part of the teaching and learning at our school. LSAs receive high-quality training and CPD and play a full and active part in the decision-making and communication systems across the school.We are an Equal Opportunity Employer and do not tolerate discrimination or harassment. Of any kind. We are committed to the principle of equal employment opportunity for all employees. We serve a diverse community and representation matters. We actively encourage applications from black and minority ethnic communities and other under-represented groups.Our ethos at Educate Together Academy Trust is: Equity-based - Through being equitable in our work, all children and staff will have equal access to their rights and, regardless of background, all will be equally respected. Aspirational - All of our children have the right to a holistic world class education. All of our work aims to ensure that every child can make progress and achieve well in every aspect of their education Child – centred - Children are at the heart of every decision and activity. Their voices are actively sought and listened to. They play a lead role in shaping their education. Collaborative - Our schools aim to be central to the communities they serve.Hours are 8am -3:30pm Monday to Friday with one day a week (Wednesday ) to 4:30 for staff meetings. ( 36 hours per week).The first part of each day will be spent supporting in our breakfast club. Salary is NJC SP5 which is currently £24,7900 pro rata. The actual salary is £21,093Closing date 25th November at 9am.Interviews will be held shortly afterwards and the ideal candidate will be available to start as soon as possible afterwards.

Job Title: SEND Support AssistantLocation: Venturers’ Academy, Bristol
E-ACT Venturers’ Academy | Where everything’s possible
Venturers’ Academy is a stimulating, caring and orderly environment in which to learn and grow, where each individual has respect for themselves and for others. We expect the highest standards and work with our young people at Venturers’ Academy where everything’s possible.
Want to make a difference to young people?
Are you ready to embark on a rewarding journey within an educational community that values diversity, encourages collaboration, and celebrates excellence? We are looking to appoint a passionate and dedicated teaching assistant join our academy, to support pupils with SEND and to ensure that every child succeeds.
Key responsibilities:
· Assist in the preparation and maintenance of basic classroom resources and equipment
· Assist in the display of students work as directed by the Teacher and provide students with practical assistance in the classroom
· Assist with the general pastoral care of the students
· Support students in the use of ICT in learning activities
· Attend to the day to day needs of children, inside and outside the classroom including provision of personal, social, hygiene, welfare and behaviour support for students
Pay range: NJC, SP5-SP7 (FTE £24,790 to £25,584 per annum) actual salary £21,803 to £22,501 per annum.
Qualifications and Skills:
o Educated to a good standard
o Experience of effectively supporting children in a learning environment
o Commitment to continuing personal and professional development
o Effective communication and interpersonal skills.
o Energy, patience, a good sense of humour and enthusiasm.
What are we about? Outstanding Teaching and Learning:
We strongly believe that outstanding teaching and learning are the keys to unlocking exceptional outcomes for our children. You will play a pivotal role in delivering high-quality education that nurtures the minds of our students.
Advocacy and inclusion:
At our academy, every child matters, regardless of their background. Your role will involve providing each child with a fantastic, inspiring, and inclusive education that recognises and celebrates their individuality.
People-First Culture:
We proudly celebrate the diversity of our academy and our community. Join us in co-constructing the essence of an extraordinary workplace and learning environment where both staff and students feel valued and included.
Collaborative Excellence:
Our exceptional staff collaborate across our 38 academies to share ideas and problem solve. You will have the opportunity to share your skills, hear from experts and work with staff across the country to develop your practice.
About E-ACT:
Join a trust that is going places!
Having recently won MAT of the Year 2023 at both the MAT Excellence Awards and National School Awards, this is a very exciting time to join us! Why do we feel we have been recognised as a strong MAT? It is down to our dedicated, talented staff that are committed in delivering nothing but excellence for all of our children and young people. We all pride ourselves in fostering a people-first culture, which extends to all our pupils, staff, and stakeholders. We are proud to lead a community of 38 academies, educating of over 25,000 pupils across our five core hubs. Our staff satisfaction is above national benchmarks and we run a range of projects and programmes to address key topics such as workload and wellbeing. Our Opening Minds, Opening Doors strategy is at the forefront of everything we do, we don’t just prepare our pupils for the world; we equip them to thrive and succeed within it. Through our collaborative approach to education, we aim too pen doors to a world of opportunities, where every child can pursue their dreams.
Want to be a part of something extraordinary? Benefits:
Collaborative Working: Thrive in an environment
that values teamwork and collaboration, fostering a culture of shared knowledge and collective success.
Support System of 38 Academies: Be part of a network of 38 academies, providing a dedicated support system and opportunities for professional growth and collaboration.
Employee Assistance Program (EAP): Access to confidential counselling services, providing emotional support and guidance when needed.
Cycle to Work: Enjoy a healthy commute with our cycle-to-work programme, making bicycles more affordable.
Generous Pension: Secure your future with a robust pension plan, ensuring financial well-being during retirement.
How to apply:
Please follow the apply now button which will redirect you to our recruitment platform 'Face-ed', where you will be able to submit your application. Please read the supporting documentation carefully before completing and returning our application and equal opportunities form.
E-ACT is committed to safeguarding and promoting the welfare of young people and vulnerable adults, and all appointments are subject to enhanced Disclosure & Barring Service (DBS) checks and satisfactory references.

Cathedral Primary School Class & SEND Learning Support Assistant
Full time: 8am to 4pm, 5 days per week, term time only (37.5 hours 0.8192FTE)Required: January 2024 or as soon as thereafter. Fixed term until 31st August 2025 in the first instance
Applications are invited from committed, enthusiastic and experienced LSAs, providing a combination of individual support, small group intervention and class-based LSA work in KS1 or KS2.Cathedral Primary School (CPS) is a unique two-form entry primary school, based in the heart of Bristol in the lower floors of the historic Central Library building. With links to Bristol Cathedral and sharing outdoors space with our partner secondary school, Bristol Cathedral Choir School (BCCS), CPS offers extensive musical opportunities to pupils and is proud of its strong emphasis on music and maths. CPS is a Church of England faith designation school, reflecting the school’s strong links with the Cathedral, whilst continuing to welcome pupils and staff of all faiths or none. From September 2024 the school will be operating from two sites for at least one academic year; the main school building on College Square and also a newly refurbished building nearby, at the bottom of Brandon Hill for our Reception classes (EYFS). The move will accommodate some refurbishment work on the listed flooring in the main school building. The two sites are just 5 minutes walk from one another. The Head Teacher is looking to recruit an outstanding LSA who shares the vision for Cathedral Primary School as a centre of excellence for primary education, committed to inclusion and grounded in a strong musical tradition. The Head Teacher wishes to appoint individuals: Who are committed to supporting high quality learning and experiences for all children; With an excellent understanding of Primary provision and who is able to work closely with the Class Teacher and SENCo to support the learning of an individual child, adapting learning tasks as required; Ideally, with experience of working with children with either ASC, Social, Emotional and Mental Health Needs or ADHD and associated needs; With experience of running small group interventions; Who are thoughtful and creative, with the ability to motivate children to give their very best; Who are patient, positive and resilient; Who are Team Teach / Positive Handling trained, or willing to undergo this training. Candidates are very welcome to contact the school to discuss a visit. In addition, there is a virtual tour of the school building available on the homepage of our website. Staff at CPS work in close partnership with other primary and secondary schools within Cathedral Schools Trust. The Trust is committed to providing staff with opportunities for personal and professional development, providing candidates with the opportunity to work alongside a group of committed professionals. Salary CST Payscale: Points 13 to 17 Gross full time equivalent range: £23,788 - £25,018 Actual term time salary range: £19,487 - £20,494
Application Deadline Applications should be received as soon as possible and by midnight on Sunday 24thNovember 2024 at the latest. Interviews will be held on Friday 6th December 2024.Cathedral Schools Trust is an equal opportunities employer and recognises the strength in diversity. Our schools have a wide range of cultural, socio economic and religious influences and we use this to ensure that we broaden our understanding of each other and the world. Applications are welcome from all suitably qualified candidates regardless of race, colour, nationality, ethnic or national origin, religion or religious belief, sex or sexual orientation, gender reassignment, disability or age, and maternity, marital or civil partner status. We particularly encourage applications from under-represented groups. Please note that all posts at the School are subject to initial and periodic checks with the Disclosure and Barring Service as the school takes every measure possible to ensure the safeguarding of its students.
Safeguarding Statement Cathedral Primary School is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We particularly welcome applications from under-represented groups including ethnicity, gender, transgender, age, disability, sexual orientation or religion.