Main Duties & Responsibilities Of The Post: Provide a complete secretarial and administrative service to the Dietetics team at Southmead to include audio-typing, digital transcription, maintenance of patient record files and other office filing systems, photocopying and the composition of letters. Co-ordinate referrals liaising with the centralised booking team regarding outpatient bookings. To work in a team, providing cover as necessary and liaising with other hospital departments on issues such as booking meetings and maintaining the material fabric and cleanliness of the department facilities. Sort, distribute and prioritise incoming mail, using judgement and experience to decide which documents should be passed to the Clinical Lead and which may be passed directly to other areas for action and information. Provide the first point of contact in the department for all telephone calls and personal callers to the department. Such contacts may include patients, members of the public, dietitians, medical and nursing staff,other NHS / professional associations. Use developed customer service skills to obtain and give information as well as message taking. Use judgement gained by experience to respond sensitively to patient enquiries or to recognise limits of knowledge and refer more complex queries to the appropriate dietitian. Operate the answerphone and ensure it is functioning whenever there are no admin staff present in the department. Receive written patient referrals and pass them to the appropriate dietitian. Assist with administrative aspects of the clinical placement programme for student dietitians on behalf of the Dietetics Team. Order non-stock items via EROS as required and check delivery notes against invoices. Participate and attend admin team meetings, pro-actively making suggestions for service improvement and contributing to other events within the department. Identify own training and development needs and undertake mandatory training as required Other duties appropriate to the grade as agreed between the post-holder and manager from time to time.

Job title: Administrator/Technical Clerk
Job Type: Contract
Start date: ASAP - Subject to clearance
Duration: 24 months
Salary: Competitive
Location: Bristol
Hours of work: 37 hours per week
Applicants must have experience of the following:
- Experience as an administrator or performing administrative duties
- Proficient with Microsoft Office packages
- Good stakeholder management skills
- Able to multitask
- Experience creating action plans, agendas, minute taking and travel and accommodation booking

Ideally applicants should also have:
- Nuclear or engineering industry experience

Role information:

- Handle and resolve customer queries
- Draft correspondence to support task progression
- Process expenses, arrange travel, organise meetings
- Ensure databases are updated accordingly
- Develop and maintain effective filing and retrieval systems
- Take minutes and prepare agendas where required
- Undertake additional administrative duties when required

Interested in this position? please click "apply now"
We try to respond to all applicants, but sometimes this is not possible due to high volumes of applications; if you have not heard from us within 14 days, regrettably it means you have been unsuccessful on this occasion.
This contract vacancy is being advertised by Rullion Ltd
Since 1978, Rullion has been securing exceptional candidates for a range of clients; from large well-known brands, to SMEs and start-ups. As a family-owned business, Rullion's approach is credible and honest, focused on building long-lasting relationships with both clients and candidates.

Rullion is a forward-thinking recruitment company that specialises in providing a wide range of talent consultancy services to a diverse client base; from small start-ups to large household names.
We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.

Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants.

Personal Assistant
----------------------------------------------------


Ref- PER 512162


Job Description
Job Purpose and work duties



Job purpose:
----------------------------------------------------


To assist a 34-year-old man who lives in his own house, with the day to day activities enabling myself, as the employer, to maintain an independent and fulfilling life that meets my chosen lifestyle.

You will be directly employed by my mother as I can sometime struggle with paperwork and responsibility.



Hours and rate of pay
----------------------------------------------------


5 hours per week at £ 12.00 per hour

(Please complete preferred times)
Monday
Friday.


There could also be flexibility on the days. Work Duties may include: Helping with


Hygienic clean, changing bedding and some laundry
Support with household paperwork, correspondence and housing bids

Supporting



Support with household recycling
Support with day planning
Social support inc clothes shopping, visiting friends, going for food or visiting the bank
With social support within the home.
Going to the gym.
Undertaking activities for employer
Ensuring employers home is hygienic and safe

Other requirements
----------------------------------------------------


Working in a safe way and highlighting health and safety concerns
Assisting with management of employers health risks
Establish and maintain effective communication
Maintaining confidentiality.
Non-smoker.



Location
----------------------------------------------------


Within the employers home in Bradley stoke area of Bristol.
Requirements for applicant


Experience of providing personal care
Driver required, with access to motor vehicle
Good sense of humor
Patience
Ability to understand and deliver the needs of the employer
Ability to undertake domestic activities
Flexible, reliable and honest
Good general fitness
An enhanced DBS check will be required

Please note that this advert has been placed on behalf of one of our customers. Should your application be successful, and you are offered the position, you will be directly employed by the customer and not by PeoplePlus

Are you looking for an exciting and challenging role that combines the hustle of sales with the organisation of administrative tasks? Do you have a genuine interest in the Water Hygiene industry and a proactive attitude towards business development? Then we have the perfect job for you!

Acorn by Synergie is seeking a passionate and driven Sales & Sales Admin Executive to join their client in Thornbury. As a leading provider of Water Hygiene services, our client is dedicated to preventing Legionella and ensuring the safety of their clients' buildings. We are looking for someone who shares our clients enthusiasm and can help them drive their business forward.

In this role, you will be responsible for generating new sales opportunities by actively reaching out to potential clients and building relationships. You will also be in charge of preparing, sending, and following up on quotes. Your team-oriented mindset, combined with your competitive and entrepreneurial spirit, will help you excel in this position.

If you have an outgoing and energetic personality, as well as a genuine curiosity for both our clients and the Water Hygiene industry, then you are the type of person we are looking for. Your solution-oriented approach to problem-solving will be invaluable in this role.

Key responsibilities:

- Actively seek out new business development opportunities

- Prepare and send quotes to potential clients

- Follow up on quotes and negotiate deals

- Build and maintain strong relationships with clients

- Work closely with the team to strategise and achieve sales goals

- Handle administrative tasks related to sales, such as data entry and reporting

- Keep up-to-date with industry trends and developments

Qualifications:

- Previous experience in a B2B sales role, preferably in a service environment

- Comfortable engaging in phone conversations

- Strong communication and negotiation skills

- Proven track record of achieving sales targets

- Excellent organisational and time management skills

- Proficient in Microsoft Office and CRM software

- A proactive and enthusiastic attitude

- Prior experience in an administrative role is a plus

What we offer:

- Salary £26,000 to £28,000 per annum + bonus + company profit related bonus scheme

- Opportunities for career advancement and development

- A supportive and inclusive work environment, including full and ongoing technical training

- 37.5 hours per week - office based in Thornbury

- Onsite free parking

- 28 days holiday per year (including bank holidays), increasing with service and a holiday buyback scheme.

If you are looking for a dynamic, challenging, and rewarding opportunity to showcase your sales and administrative skills, then we want to hear from you! Apply now, by sending your CV to coral.jenkins@acornpeople.com or call 01454 414921

Acorn by Synergie acts as an employment agency for permanent recruitment.

Proud member of the Disability Confident employer scheme

We are looking for a Medical Secretary to join our team at Cygnet Brunel.

Cygnet Brunel in Bristol offers an extensive Neuropsychiatric treatment, care and rehabilitation pathway which is unique in its ability to provide a dedicated pathway to meet the complex needs of service users within their care.

The individually designed wards facilitate a clear and distinctive care and treatment pathway for those affected by an Acquired Brain Injury (ABI) or Traumatic Brain Injury (TBI); where behaviours that challenge are the overarching impairment to recovery and rehabilitation.

With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.

Your day-to-day...

• Provide a high standard of secretarial support to members of the medical team
• Maintain a good working relationship with clinicians & caring professionals
• Attend & take minutes at a variety of clinical meetings, hearings & tribunals
• Produce high quality admission & discharge summaries & tribunal reports
• Type minutes, care plan approach reports & care plan outcomes
• Create & maintain patient records & paper files

Why Cygnet? We’ll offer you…

• An opening to undertake further learning with our excellent apprenticeship scheme
• Expert supervision & support
• Employee referral scheme
• Free Health Cash plan
• 24 hours free GP support line
• Free life assurance cover
• Free eye tests
• Car lease discounts
• Discounted gym membership
• Free mortgage broker and Insurance cover
• Pension scheme
• Employee NHS - discount savings & “Cycle to Work” scheme
• Smart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checks

We are looking for someone who is...

• Service orientated, with Medical Secretary experience & knowledge of mental health
• Flexible, adaptable, organised & responsible
• An excellent typist, preferably to RSA 2 level & with audio transcription skills
• Calm under pressure & able to work independently & as part of a team
• A strong written & verbal communicator with excellent interpersonal skills
• Highly proficient in Microsoft Office programs, including Excel, Word and databases

Successful candidates will be required to undergo an enhanced DBS check.

Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.

Proud member of the Disability Confident employer scheme

Please see full job description and person specification attached for a full list of responsibilities and requirements for this position. We are unable to provide sponsorship for this role and can only accept applications from UK based applicants

Safeguarding Adults Note Taker / Admin (Hybrid) needed in Bristol, £12.80ph PAYE - Reference: RQ1345292

As an Administrator for the Business Support Team, you will provide detailed and accurate administration support to the Adult Safeguarding Team within the People department. You will be responsible for arranging meetings, taking minutes and notes at confidential and sensitive meetings, and distributing them.

You will be part of a small, experienced team, who are friendly and welcoming and training, and support will be given.

The team are currently hybrid working, mixture of working remotely at home and working in the office.

What will you be doing?

• You will provide administrative support, prepare for, and arrange statutory Adult Safeguarding meetings.
• You will attend meetings either virtually or in person at venues across South Gloucestershire
• Essential that you provide accurate notes, making sure they are clear and precise.
• You will accurately record information into the central computerised system and distribute minutes within required timescales.
• You will be required to monitor and prioritise the flow of incoming work via either a shared mailbox or internal computerised system and ensure documentation is correct and input accurately.
• You will deal with enquiries and information requests, interacting with customers, colleagues and partners to maintain strong working relationships.

This is a full time role on a temporary contract basis.

If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.

Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.

All our roles may be subject to pre-employment checks including references so please be prepared.

Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.

You can also follow us at Twitter/Facebook/LinkedIn or via our website www.essentialemploy.co.uk.

Contract: Fixed Term contract, term time only (to incl. INSET days) Hours: 37 per week Salary: G10, £24,702 - £25,979 FTE (£21,246-£22,344 pro rata)The RoleWe are seeking to appoint a full time Administrative Assistant to work within a busy team at Abbeywood Community School, starting as soon as possible, on a 3 month fixed term contract (which may be extended).The successful candidate will possess excellent communication and organisational skills with the ability to work with Databases, Excel and Word. The successful candidate will: • be educated to a good standard, evidenced by 5 or more GCSE's (including Mathematics and English) at grade C or above (or equivalent qualifications) • have recent and relevant school based admin/reception experience • Willing to obtain a First Aid qualification. • be competent in the use of MS Office. • have a good telephone manner and have excellent customer service skills • be a confident communicator building professional relationships with stakeholders. • have high standards and attention to detail. • have the ability to work independently or in a team. • have the ability to remain calm and professional working under pressure.Our Philosophy as an Employer Our overarching aim and vision is for our schools to deliver an exceptional education for children and young people, ensuring that students have access to the highest standards of teaching, resources and learning opportunities. We are ambitious for our academies. We live in a demanding educational landscape that brings with it challenges, but also opportunities. We are excited by the opportunities for talented and inspirational educators to make an impact and create a powerful legacy. We seek applicants for our roles who can align with our vision and have the talent, drive and determination to deliver that vision successfully. We support all our schools with our leadership and management, school improvement, legal, financial, administrative, admissions, marketing, premises, safeguarding and HR expertise. We think our roles are tremendously exciting ones to perform supported by the expert Olympus team. We are inspired by our academies’ journey and consider it a great privilege to design and develop a 21st century school education. We will be very interested to hear your ideas and aspirations too. We are looking for staff who will deliver an exceptional education for the young people in our care. Benefits • Pension Scheme • Annual pay progression opportunities • Cycle to Work Scheme • Corporate membership of Bristol Zoo Project at reduced rates • Free onsite parking • Coaching/Counselling services • Termly and annual staff recognition and awards scheme • Employee Assistance Programme
Closing date: Monday 9th September 2024Interview date: As soon as possible following closing dateThe Olympus Academy Trust - Abbeywood Community School is committed to safeguarding and promoting the welfare of children, and applicants will be required to undergo security and vetting processes appropriate to the post, including checks with past employers and an enhanced disclosure through the Disclosure & Barring Service. We have a suite of safeguarding procedures, policies and guidance for all of our staff and volunteers to ensure we actively promote children and young people’s welfare and safety. Moreover, as part of the safer recruitment process we will carry out online searches as part of the recruitment process. Details of online accounts will be requested at application stage. We apply Equal, Diversity and Inclusion at all stages of recruitment and selection. We carry out shortlisting, interviewing and selection without regard to age, disability, gender reassignment status, marriage or civil partnership status, pregnancy or maternity, race or nationality, religion or belief, sex or sexual orientation. Those with disabilities meeting the minimum requirements for the post will be shortlisted and will make reasonable adjustments to ensure they are not disadvantaged during the interview process. We particularly welcome applications from Black, Asian and Minority Ethnic candidates, as they are under-represented within the Trust. We offer the opportunity of flexible working patterns where possible to assist with a work/life balance and welcome applications from people wishing to work on a part-time or job share basis for all roles including full time. We are happy to discuss flexible working from day one.

Personal care assistants required employed or self employed

Apply at UKCIL.com. Reference: 7f692b3c

Personal Care Assistants required to support an active and outgoing 34 year old lady who has cerebral palsy and is a full time wheelchair user.

A variety of DAY shifts and days available -Weekdays and Weekends
Hours can be discussed and negotiated.

Due to the nature of the role, I require Female only carers.
Must be Fluent in English due to my communication needs.

Based in Bristol BS11 area.
Part time /full time posts availableNo previous experience necessary, all training provided. £11.44 per hour employed
£15 per hour self employed
*Example Available shifts*-- Flexible and possible 10 hour shifts available or slightly less if required.

Tuesday 9:30 am – 6 pm
Thursday 9:30 am until 6 pm
Friday 930 – 6 pm
Saturday 10:30 am – 6 pm
Sunday 10:30 am – 5 pm
*What does the job involve?*
Main duties, but not limited to; is to provide me with daily personal care and support within my own home and out and about in the community.
• Day to day personal care, assisting me with hoisting, washing/ bathing, dressing, female hygiene, toileting and support with eating and drinking, administering medication etc (guidance provided)
• All domestic tasks, general upkeep of my home, including cooking, cleaning, laundry etc.
•Driving a medium sized wheelchair accessible vehicle for trips out
• Full training provided•Nest pension scheme optional
• Blue light Discount

*About Me*I am an independent, active and friendly, young woman
You will work with me on a 1-1 basis, as I require physical help with ALL day- to-day tasks,I have many interests including swimming , gym, Zumba, days out, music, concerts and shows.I take pride in taking care of myself and of my home. I consider myself to be very friendly and have a great sense of humour.
If you are a genuine caring person looking to make a real difference to someone’s life, this may be the job for you.
*Essential requirements*
• A full UK driving licence- must be able to drive a Manual vehicle
(I have my own wheelchair accessible vehicle - Citroen space tourer, that I require you to drive, with me clamped in)

• Non/smoker due to my asthma

•Ideally available for occasional later evening shifts if I am attending a concert or other- (notice given in advance)

•References & DBS checks are required
*Other requirements*

• Have a Caring nature and interest of working in the care sector
• Able to use your own initiative• Have excellent time keeping and organisational skills• Be reliable, patient and trustworthy• Honesty and a good sense of humour are essential!


If you meet the essential requirements please get in touch

Key Responsibilities

Services

• Meal Preparation
• Personal Care
• Domestic Care
• Social + Leisure activities
• Support to remain independent

Training

• Moving & Handling

Transportation

• Full UK driving license
• Can drive a motability equipped car

Please apply by clicking above or at ukcil.com

For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.

A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.


This is an opportunity for an enthusiastic, flexible and hardworking individual to join the Dermatology Reception Team at Bristol Royal Infirmary UHBW

The successful applicant will be working within our reception team to ensure a welcoming and efficient service as the patient’s first point of contact within the hospital. This will include greeting and signposting patients and relatives, processing patients using the hospitals Careflow computer system and liaising with staff and colleagues to facilitate a smooth and timely flow of patients through the hospital.

We are looking for staff with a “can do” attitude and excellent communication skills, both verbal and written. A flexible approach to work is essential as you will be working in a constantly developing and changing environment. We are looking for highly motivated, enthusiastic and hard-working individuals, to provide comprehensive administrative support.

For further details please view the job description

Communication:
• To liaise with wards, clinical staff, GPs and Trust support staff in person, via telephone and email as and when necessary
• To show a caring and professional approach towards patients and visitors when carrying out reception and appointment duties
• Escalate patient queries, capacity problems and general issues to the role’s line manager or relevant clinical staff as appropriate

Patient Care:

• To show a caring and professional approach towards patients, relatives and carers. This may require acting with resilience to deal with sometimes distressed patients and relatives in an empathetic manner

Organising and Planning:

• To carry out associated clerical duties, for example maintaining accurate filing systems, receiving post, diary management and scanning patient notes if required
• To keep waiting areas tidy and patient information materials up to date
• To undertake the role’s duties in the case of a major incident in your department (E.g. the ED Major Incident Process)
• Attend appropriate meetings as required by the role’s line manager

Service Development and Research:

• Attend training courses as required to support personal development and the needs of the service
• Assist in training of new members of the team
• To take part in departmental audits and associated duties

University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England.

UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact.

Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.



For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.


This advert closes on Wednesday 4 Sep 2024

Proud member of the Disability Confident employer scheme

Hours: Monday-Friday, 37.5 hours a week, with additional weekend on call Location: Bristol and Weston - covering both CDCs Closing Date: Sunday 8th September- you will then be contacted regarding your application the week commencing the 9th September Introduction: InHealth sees more than 4 million patients each year and diagnostic imaging is one of the busiest services that we provide. Following the Michael Richards report, in which it was highlighted that diagnostic services should be delivered taking a new approach to provide more accessibility to people in the community away from acute settings, we at InHealth are excited to be partnering with the NHS to develop new Community Diagnostic Centres to support this vison. Following this we are delighted to have recently opened new Community Diagnostic Centres in Bristol and Weston. Right now, we are looking to recruit an Administration Manager, to work closely alongside the Service Manager. What you will do: Support the Service Manager with the day to day running of the service, and support in overseeing the Clinic Support team as required, to ensure the smooth running of the service and that KPI and Audit data is readily available for the service manager, to know all contractual requirements are being achieved alongside our partnership with the NHS What you are responsible for: Monthly KPI reports Overseeing and ensuring regular audits take place Induct, support and train clinical support staff Support with Rotas as required Work with the clinical leads to gather information as needed for reports Support the clinical support team where needed Understand the NHS partnership contractual agreements- and the information required to report on this to the Service Manger Understand internal compliance and policies Support in the recruitment of clinical support staff Respecting and working within patient's and service users' customs, values and spiritual beliefs, making sure their views are sought and taken into account Supporting patient bookings and making sure patient information systems are maintained with accurate and up-to-date information We are looking for someone who has: A high level of professionalism and technical standard of work Aptitude towards improving quality The ability to work in a multidisciplinary team Understanding of the implications of the Data Protection Act, Caldicott Principles and GDPR A strong team player attitude, being supportive, caring, reliable and trustworthy The ability to be calm when working under pressure and in a busy environment A positive attitude, taking pride in their work and is passionate about the service they provide. Proven leadership skills Ability to prioritise and work independently You should apply if you have experience: In a role of a similar nature, or ready to take the next step in your career. Healthcare industry experience would be desirable Proficiently working with word, powerpoint and excel Supporting other members of the team their development and training. Producing regular reports for senior management

Temporary admin officer vacancies at Bristol Civil Justice Court £11.88 per hour to start ASAP
Our client HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice. HMCTS provides administrative support for the legal system across England and Wales, ensuring justice works for everyone.
Temporary admin officer positions for 6 months to start ASAP; contract likely to be extended.
Full time, Monday to Friday 37 hours per week.
£11.88 per hour.
Full training will be given.
Brook Street are recruiting admin officers for our public sector client who is part of the MOJ family based in Bristol.
Are you enthusiastic and enjoy working as part of a busy team, do you have a passion for providing excellent admin and customer service support, if so we want to hear from you.
As an admin officer you will provide general admin support within the team, you will need to be flexible, hardworking and have the ability to provide good customer service to a variety of users.
Duties may include, but not be limited to:
" Data inputting of civil, family or employment tribunal cases
" General administration of civil, family or tribunal work
" Preparing accurate paper records and electronic files for court hearings
" Producing court documentation and orders
" Dealing with queries, these could be by email, phone or face to face
" Postal Duties
" Liaising with members of the public, court users and judiciary
" Undertake listing and rota management duties
" Creating and updating records using in-house computer systems and Office 365
" Maintaining of manual and electronic records
" Recording of attended hearings
" Courtroom management
" Sitting in courtrooms and supporting the members of the judiciary

Required skills:
" Previous admin experience
" Good accurate typing/data entry skills
" Excellent communication skills both verbal and written
" Good strong working knowledge of Microsoft packages
" Ability to follow instructions
" Ability to work as part of a team but also able to work independently
" Attention to detail and ability to prioritise workload
The role is subject to 3 years` referencing and a basic DBS check.
Please apply online with your current CV in WORD format only. Due to the high number of applications we receive, it may not be possible to respond to all applications. Any questions, please contact Bristol PSR team on 0117 948 6317.
Contact Aleya Ahmed in our Bristol office for more information.
At Brook Street, we believe that by harnessing diversity of thought and experience across our company, exceptional things happen. We continually strive for a highly diverse workforce and an inclusive culture where everyone feels valued, listened to and able to discover their personal best.
Brook Street is a Disability Confident Leader, and we have also hold Gold Award status from the Defence Employer Recognition Scheme.
Our supply of Contingent Workers to the Public Sector Resourcing Framework (PSR) has driven us to take further steps in supporting candidates with disabilities or veterans. Through our Guaranteed Interview Scheme, we offer candidates with disabilities and veteran who meet the stipulated criteria for the role, a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability or as a veteran, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and the role that you are interested in. We are committed to engaging with you.
Throughout the application process we will discuss any reasonable adjustments needed. Your comfort and accessibility are of utmost importance to us, and we are eager to ensure a seamless communication journey.

Liaise with patients, making and taking phone calls to book and change patients appointments. Provide information to patient regarding their appointments. Liaise with medical, nursing, secretaries, physiologists and outpatients booking team. Undertake all administration required for the patients appointments including coordination of consultant and physiology appointments, confirmation of appointments, responding to queries. Maintaining and updating the Access Plans for outpatient appointments and patients awaiting results. Undertake general office and clerical tasks to support the department. Book patients according to agreed booking rules in line with the Trust and government targets (RTT, DM01, etc.), escalating to the Support Manager with any issues. Cross-cover other administrative staff as required for any periods of sickness and annual leave. Support the performance of the department through daily work to optimise the utilisation of clinics, reduce DNAs, and manage resources effectively. Work using own initiative Book patient transport if required Manage clinic setups and cancellation by following the standard process. Feedback results of investigations to the appropriate clinicians through their secretaries.

Monitor the teams general communication email inbox, responding to routine enquiries and requests for information within specified timescales, signposting and escalating to midwives. Answer the telephone in a timely and appropriate manner resolving issues under guidance and escalating to another member of the team when appropriate. Support the team with administration tasks such as diary management, scheduling meetings, the making up of files, filing and general tidiness of the workplace, Support the creation, maintenance, and promotion of yearly calendar. Including setting up of clinics, daily activity/communications forward planner to include discharges, visits, cancellations and rescheduling of clinics. Set up and support electronic file management of all file types. Ordering of supplies, equipment, and monitoring of repairs. To maintain the addition of data to spreadsheets, other databases, and electronic systems where appropriate for assessment by senior team members. Liaise closely with managers regarding uploaded information in a timely manner, indicating where anomalies may occur. Cover team members as appropriate ensuring that documentation is completed as necessary referring to line managers for guidance and sign off of work. To undertake photocopying, word processing, compiling information/ packs at the request of line managers to ensure appropriate administration support is always available. Ensure that filing is kept up to date and accurate. Any duties commensurate with the grade, which may be regular or ad hoc tasks and as directed by the line manager. Please note, from time to time you may be expected to take on other tasks and duties, as reasonably requested which are not explicitly outlined in this role profile Car driver essential as will be required to work across teams with the community midwifery area covered in NBT.