Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the role:
As a Call Center operator, you will provide technical support and telephone service to clients of Acquirer services.
Be a part of a team where you will:
- Monitor the telephone for clients of acquirer services
- Provide online technical support for product buyers
- Online management and support of various Acquirer service procedures.
About you:
- High School diploma or equivalent
- Typically no relevant experience required
- Management of administrative and technical support calls.
- Basic level of Excel
- Basic knowledge of Call Center operational metrics.
- A High School diploma or higher
- Work well under pressure
- Teamwork
- Service attitude
- Active listening
- Effective and structured communication
- Availability of schedule rotation
- Good articulation
- Proactivity
- Empathy
Global Payments Inc. is an equal opportunity employer.
Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the Human Resources Department.
