Total 1,108 job vacancies in Malaysia

Job Brief:

Provide comprehensive analysis and evaluation of technologies to support strategic decision-making for commercialisation and funding initiatives. The position exists to conduct technical assessments, market feasibility studies, and risk analysis, guiding the development and market potential of local R&D innovations.

Job Responsibilities:

1. Conduct detailed technology assessments, including viability, scalability, and potential impact of R&D products.
2. Perform market research and analysis to evaluate the commercial feasibility of technologies.
3. Develop recommendation reports for project’s fit, highlighting potential challenges and mitigation strategies for commercialisation.
4. Support the tech assessment team in structuring and implementing evaluation frameworks for diverse R&D projects.
5. Collaborate with cross-functional teams to gather inputs on technical requirements and industry standards.
6. Contribute to the preparation of presentations and reports for internal and external stakeholders.
7. Monitor industry trends and innovations to provide insights into emerging technologies and market shifts.
8. Ensure compliance with all relevant policies and guidelines in technology assessments and recommendations.

Job Requirements:

1. Bachelor’s degree in Engineering, Technology Management and Business Management or other relevant field
2. Professional certification in Technology Assessment, Innovation Management, or other equivalent qualification would be an advantage
3. Possesses at least 2 to 3 years of experience in technology assessment, market research, or innovation management.
4. Displays familiarity with research and development (R&D) of technology commercialisation processes or possesses the experience of working in a similar environment.
5. Possesses experience in market research and data analysis with the ability to balance technical and market feasibility assessments to support commercialisation goals
6. Knowledgeable in technology R&D and innovation ecosystems
7. Keep up with the rapid and ever changing technology trends and industry standards

You will play an important role to:

• Coordinate, direct and control the work of the sales personnel and ensure the achievement of sales targets and objectives.

• Ensure good knowledge of the market and monitor competitors' activities and provide any marketing data for management's information.

• Communicate with the field sales force on the company policies, product development, sales programs.

• Appraise the performance and assist in the training and development of sales personnel.

• Ensure all relevant market/business information relating to the credit worthiness and/or financial standing of any sales prospects are communicated earliest to all sales personnel and take necessary business protection action immediately.

• Ensure Company stated credit terms are adhered to and be responsible for all collection of debts from customers in a timely manner.

• Ensure leasing arrangements for customers are adhered to strictly and complete all relevant documentation in the shortest possible time.

• Reviews market analyses to determine customer needs, price schedules, and discount rates.

• Monitors and evaluates the activities and products of the competition.

• Maintains good relations with customers, advise them of Company's services and provide product and pricing information.

• Close liaison with technical team on any technical problems and ensure they are attended to immediately.

To be successful in this role, you will need to have:

• Handling corporate account with good presentation skill

• Strong passion in helping customers in their business digitization journey and have established a comprehensive client base through your past & current sales roles.

• Passionate about sales and derive satisfaction in being able to articulate the business benefits of Konica Minolta’s IT offerings and deliver positive outcomes that enhances & improves your client’s business.

• A strong team player and have demonstrated the ability to collaborate effectively with different internal supporting business units such as Support, Engineering, Operations & Marketing.

Job description

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Responsibilities:

• Efficiently and effectively maintain all Konica Minolta products in the field at optimum operational level at all times.
• Ensure the proper service, maintenance and repair of all Konica Minolta products in the designated areas and such service to be carried out promptly, efficiently and courteously.
• Be ready to assist other area / branch when needs arise.
• Ensure all service jobs are properly recorded in Service Reports with all relevant information as requested and such reports must be submitted to Superior same day of service or latest next morning.
• Ensure all parts required are properly recorded in Spare Parts Requisition Form and to sign for receipt of all such parts at all times. Unused parts/spoilt parts must be returned to Spare Parts Division same day or latest next morning.
• To call the office upon arriving at customer's site and after completion of service calls and as directed to do so.
• Attend all Konica Minolta products' service training and any refresher course as may be considered necessary from time to time and/or as directed, and keep up-to-date all technical service bulletins, manuals, modification kits etc as given/taught from time to time.
• Ensure all Company information – spare parts price list, service manuals, technical service bulletins etc are kept confidential and not fall into unauthorized hands.
• Not to service, maintain or repair any competitor models unless instructed to do so by Superior, and not to reveal/discuss with any outsiders/customers any problems/information relating to Konica Minolta products except in the strict performance of your job functions.
• As and when directed, you may be assigned higher level of authority to meet operational requirement.
• Perform other related duties as and when directed by Superior.



Job Requirement:

• Candidate should possess a Diploma / Advanced Diploma, Professional Certificates, Bachelor Degree or equivalent in Engineering (Mechanical),Engineering (Industrial),Engineering (Electrical / Electronic)
• Preferably at least 3 years of related working experience.
• Good communication skills in English,Malay,Chinese,Mandarin language for both spoken and written
• 1 undefined positions available

Sales Manager
Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.
What’s in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability

What you will be doing:

• Ensure accurate and timely reporting on the market and competitor information. ​

• Responsible to ensure accurate and timely reporting in sales activities, sales pipelines and all other assigned reports and tasks.​

• Identify and develop potential clients in specified offline segments and incorporate into the sales pipelines.​

• Promote all the hotel products and services.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Ensuring store & products are clean, tidy, fully stocked and correctly priced.
• Ensure efficient checkout process for customer.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• Actively approach customers who you see require additional help. Identify their needs by asking the right questions and advise them on the best solutions for their homes in order to exceed their expectations.
• Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
• Understand the store and department action plans. Responsibility for your department goals and know how you contribute.
• Lead/support the implementation of planned commercial activities involving your department throughout the store.
• Ensure your maximise sales whilst maintaining profitability by knowing and actively steering towards the top-selling and prioritised products (e.g. overstock/over tag).
• Demonstrate the ability to analyse and adjust sales space capacities based on system parameters (sales location management) to secure high stock availability.
• Be familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
• Ensuring store & products are clean, tidy, fully stocked and correctly priced.
• Ensure efficient checkout process for customer.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

• You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed.
• You have the knowledge, confidence, and desire to make customer payment easy.
• You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation.
• You pass on the relevant information to deal effectively and efficiently with the customer.
• You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You use the till to accurately register products and register payment from customers according to given routines.
• You ensure our store is a safe and secure environment at all times for visitors and colleagues
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.
• Follow cash handling procedures to ensure the security of money handling
• Ensure that customers are guided to the appropriate way of payment and secure proper payments from customers.

• Maximizing sales and profitability by ensuring your area of responsibility is clean, tidy, fully stocked and correctly priced. You also ensure your products are in perfect condition at all times.
• Being passionate about the products you sell and actively learning about their features and benefits. You then want to share this knowledge with customers and colleagues.
• Actively approaching customers who you see need additional help, and advising them on the best solutions
• for their homes in order to sell more.
• Preparing your area of responsibility for stock replenishment and next day’s business.
• Understanding your department’s action plans, and supporting the goals and targets set by your manager.

Our Evaluation Services department produces independent, trusted and actionable ratings and insights that empower all companies to continuously improve their sustainable business practices, ultimately contributing to a positive change at a global scale.

As a Sustainability Analyst you will assess and report on the quality and robustness of the sustainability management systems of companies from all over the world.

Data analysis will be primarily qualitative, centered around the analysis of a company’s management system documentation. You will become an expert in applying the EcoVadis methodology, built on the most rigorous international Corporate social responsibility (CSR) standards and frameworks (for example: GRI, ISO 26000), already 15 years in evolution. In a state of virtuous advancement, the methodology continues to be driven forward by strong market forces, societal expectations and emerging regulation.

In this role, you will bring your unique skills to add value to our approach. Quality is a non-negotiable part of our work, all our analysts follow a set of analysis guidelines to ensure we're working in concision. Attention to detail, being adaptable to change and acquiring new skills quickly are key to your success in the rating process. We are a team of sustainability changemakers rallying together to drive positive impact to business practices across the world and we can’t wait to have you join us!

Day to day activity of the role

• Assess a company’s management system documentation, applying the EcoVadis methodology during the entire analysis process
• Understanding of sustainability management system documentation provided by rated companies, extraction and synthesis of material sustainability data related to environmental, social, ethics and supply chain
• Follow up with rated companies when needed, to clarify specific issues related to their assessment 
• Review regularly updates regarding Ecovadis methodology and apply them to assessment process
• Complete quality checks during assessment process
• Working on daily targets
• Confirm the implementation of a rated company’s sustainability management system components using the EcoVadis methodology guidelines. 
• Additional responsibilities related to the function may be required.

How you will grow

When you join the team you will be welcomed into a robust training program designed to master the topics of sustainability, including the EcoVadis methodology, and assess a company’s sustainability management system with confidence. You will have training coordinators dedicated to your professional growth in the first month, supported by senior analysts providing feedback and suggestions on your work. Once your training is completed, you will begin working on a greater diversity of companies, increasingly complex with a variety of unique contexts.

In addition, you will also have the opportunity to gradually pivot some of your time to work on development projects to grow other aspects of your career. These projects often include colleagues from our international team of analysts.

KEY RESPONSIBILITIES

• To assist HOD with the FM budget and expenses (OPEX & CAPEX)
• Responsible for administrative works, document systemization and upkeep.
• To attend POI meeting and discussion with the respective department when it deems necessary.
• Maintain / update reports, files and records.
• To assist the FM team as and when it deems necessary.
• To perform any data entry such as HR TimeTec & attendance and to ensure timely submission.
• To assist in preparing monthly / weekly / yearly report.
• To initiate, track and follow up on insurance claims.
• To assist in preparing pre-liminary contracts and agreements renewal and coordinate with legal department.
• To manage the FM storeroom and stocks when needed.
• Arranging meetings, preparing agendas, and taking minutes.
• Maintain and order office supplies.
• Receive invoices and review for accuracy.
• To carry out any other duties instructed by the management from time to time.

Your responsibilities as Affiliate Marketing Executive will include but not limited to:

Affiliate Marketing

• Manage and optimize the affiliate program, including recruiting and supporting new brand ambassadors.
• Provide affiliates with best practices, guidelines, and tools to drive product promotion and sales.
• Monitor affiliate performance, run test-and-learn initiatives, and optimize for higher ROI.
• Track commissions and campaign results, ensuring alignment with business objectives.
• Support other marketing initiatives as required by the immediate supervisor.
• Stay updated on industry trends and competitor activities to inform strategies.

KOL Marketing

• Develop KOL marketing strategies to meet campaign objectives, focusing on reach, engagement, and UGC.
• Identify and source relevant KOLs (macro to nano influencers) for brand campaigns and events.
• Coordinate product seeding and influencer participation in events such as press conferences, store openings, and community activities.
• Build and maintain long-term relationships with KOLs for ongoing collaboration.

Partnership Management

• Develop and manage partnerships for events, membership programs and promotional activations.
• Build and maintain strong relationships with partners including banks, F&B brands, retailers, universities, and other brands.
• Identify new partnership opportunities and negotiate deals that align with business goals.
• Oversee and track partnership performance to ensure alignment with objectives and deliver ROI.

We are seeking a motivated and dynamic HR Intern to join our Human Resources team. The HR Intern will assist with various HR functions, including recruitment, employee onboarding, performance management, and employee engagement activities. This internship offers an excellent opportunity to gain hands-on experience in HR operations and contribute to the success of our HR initiatives.

Key Responsibilities:

1. Recruitment & Talent Acquisition:

   • Assist in posting job advertisements on job boards and social media platforms.
   • Screen resumes and conduct initial phone interviews.
   • Coordinate interview schedules and assist in the hiring process.

2. Onboarding:

   • Help prepare and organize onboarding materials for new employees.
   • Assist in coordinating the new hire orientation process.

3. Employee Records & Documentation:

   • Maintain employee files and ensure compliance with HR policies.
   • Assist with documentation related to employee leaves, benefits, and other HR-related processes.

4. Training & Development:

   • Support in organizing training sessions and workshops.
   • Help track employee participation and feedback for training programs.

5. Employee Engagement:

   • Assist with employee engagement initiatives, such as surveys, team-building activities, and wellness programs.
   • Participate in brainstorming and planning for HR events and activities.

6. HR Administrative Support:

   • Provide administrative support for HR projects and initiatives.
   • Assist with preparing HR reports and presentations for management.

Job description

If we sound like the type of organisation you might like to work for, we currently have an opportunity for a Digital Procurement Developer to join our Global Digital Procurement team. The Digital Procurement Developer will play an essential role in supporting our procurement operations by developing workflows, reporting routines, and automation solutions within the Ironclad CLM tool. With foundational skills in Ironclad, SAP Ariba, or other CLM systems, the individual will provide critical technical support. Strong knowledge of Python for programming, Tableau or Power BI for dashboards, and tools like Power Automate or Automation Anywhere for process automation is required. Additionally, the individual in this role will collaborate with cross-functional teams, proactively identifying opportunities for improvement in procurement processes. They will work closely with stakeholders to design data-driven solutions, creating interactive dashboards and automating repetitive processes. Furthermore, they will deliver training sessions on technical tools and workflows to enhance team capabilities. Overall, the Digital Procurement Developer will play a crucial role in enabling efficient, data-driven procurement practices globally, ensuring stakeholder satisfaction and improving operational performance. Strong problem-solving skills and the ability to manage complex tasks are essential for this role.

We are looking for a highly driven and motivated Specialist, Picker Operations to join our fast-growing Marketplace team based in Bangsar South, Kuala Lumpur. The ideal candidate will have a strong operational background and be responsible for managing picker operations for selected supermarket vendors on foodpanda shops (Marketplace), ensuring seamless coordination and efficiency.

As a key member of the team, you will act as the advocate between our pickers, partners, and internal teams, ensuring smooth operations and clear communication. Additionally, you will optimise picker performance by multitasking effectively, resolving operational challenges, and continuously enhancing vendor partnerships.

Responsibilities
Responsibilities include, but are not limited to:

• Manage job posting, screening & training of new picker staff.
• Schedule management to ensure high shift take up rates.
• Monitor compliance metrics to ensure operational excellence and intervene to improve processes when necessary.
• Work with different teams in the company (Account Management, Logistics etc.) to enable good operations and customer experience.
• Troubleshoot foodpanda device and other technical issues.
• Implement operational improvement projects.

Backend Equipment Technician perform electrical or mechanical troubleshooting to determine problems in non-functioning equipment used in Backend Process.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides Manufacturing and Equipment support needs in a rapidly changing development and high volume manufacturing environment.
• Dismantles, adjusts, repairs, and assembles equipment according to schematics, repair manuals, or specifications.
• Performs  preventive maintenance, repairs, and troubleshooting diagnosis on production equipment.
• Resolves non-standard problems, works with minimal supervision, and can adjust to rapidly changing priorities.
• Must be a self-starter capable of managing own activities as well as supporting team activities.
• Works with Engineering to support new equipment installations and improvement initiatives.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

• Responsible for total cost management of projects delivering positive outcomes for our clients, demonstrating leadership and coaching to Graduate CM, and innovation of service and knowledge.
• Carry out cost management and contract administration duties with reasonable supervision and guidance
• To provide all work outputs in an accurate and timely manner
• Provide Documentation including Tender Document, Tender Report, Pre-contract correspondence, LOA and contract documents. 
• To monitor and verifying VO, Claims, Payment, Final Account and attending project meetings.
• To produce monthly cost reports
• Provide CM role pro-actively and professionally and interfacing with the client and other consultants, at all project stages

• Liaise with Project Team Members about project matters such as commits and invoicing.
• Partner with Corporate Service (CS) operation and procurement team in supporting the sustaining construction projects to ensure adherence to standardized business policies. 
• Assist in pre-construction & post-construction finance activities such as cost reporting, claim review & validation, budget validation and data retrieval from finance tool (SAP, CPM), package preparation based on inputs received from various parties including but not limited to ops partners, cost consultants, cost estimators, procurement, accounting etc.
• Assist to prepare project cost report, analyzing variances and trend
• Assist in monthly claim validation and reporting & ensure timeliness and accuracy in PO issuance.
• This position required active participation and assistance to CS capital finance engaged in driving competitive spending through cost reduction initiatives and strategy optimization.
• Assist in project management including but not limited to change management activities based on budget available and inputs on validity from cost estimator/cost consultants, inputs on monthly reporting, cash flow implications based on updated developments and related adhoc analysis.
• Effective communication to customers on financial implications and opportunities based on strategic initiatives.
• Assist in/identify process improvements, standardization, data analysis and reporting.
• Attend to adhoc as required

Job Brief:

To manage the General Ledger and Account Payable function effectively and efficiently

Job Responsibilities:

• Maintenance of Accounts Payables Module. Ensure Account Payable Module is updated on timely basis.
• Perform creditors reconciliation
• Perform purchases cut-off
• Check and perform data entry for accounting transaction in related to Account Payable Module
• Reviewed payment detail for consistency and unusual items
• Maintenance of standard operating procedures in relation to the Accounts department
• Maintenance of General Ledger and ensure timely filing
• Raise routine Journal Voucher ie accrual, prepayment and etc
• Reviewed GL for consistency and unusual items
• Perform audit check on Custom Declaration form
• Assist in stock count and Fixed Asset sighting
• Assist in preparation of tax and audit schedules
• Assist in monthly, quarterly and yearly report and analysis
• Other job as assigned.

Job Requirements:

• Qualification : Degree in accounting or equivalent
• Experience : At least with 1 year of relevant working experience or fresh graduate
• Skill : • Computer literate • Analytical and hardworking • Proficient in Microsoft Office applications and accounting system i.e SAP • Awareness on FRS, Income Tax Act and Companies Act
• Language : Be effectively bilingual in English and Malay

We are looking for a highly motivated Associate, AP Service Delivery (Direct) to join our growing team in Finance based in our shared service centre in our Malaysia Office.

Responsibilities: 

• Perform day to day invoices processing, 3-way matching for all incoming invoices and related documentation
• Review and verify the accuracy and completeness of all incoming invoices and related documentation received
• Ensure that all data is accurately input during processing
• Verify vendor accounts by reconciling monthly statements and related transactions
• Maintain accurate and organized records of all processed invoices and all related documentation
• Address discrepancies, errors, or issues with processing, and communicate with stakeholders  to resolve problems promptly
• Maintain positive relationships with all stakeholders and respond in a professional and timely manner
• Collaborate with various departments to obtain necessary approvals for non-standard invoices and all related documentation processing
• Adhere to company policies, accounting standards, and legal requirements in all accounts payable processes
• Stay informed about changes in regulations and contribute to compliance efforts
• Ad-hoc finance requests, projects or administrative support to the finance team

• Supports the implementation of both traditional media and social media strategies.
• Support teams on the development and execution of PR and marketing campaigns.
• Assist team members to prepare for media/marketing events and be on-site during the events for facilitations.
• Develop communications and press materials such as media invites, press releases, corporate backgrounders/factsheets, case studies, and other collaterals that are relevant for various channels (print, digital, broadcast).
• Engage and manage industry KOLs for brand exposure.
• Monitor the media, including newspapers, magazines, journals, broadcasts, newswires, social media sites and blogs.
• Create and curate engaging social media and blog content under the guidance of team members.
• Source and liaise with 3rd party partners for potential collaboration with brands.

• Bachelor's degree in public relations/journalism/mass communications/advertising/media studies.
• A self-starter and independent innovator, able to maximize use of resources on hand and think out of the box.
• To be efficient at work with high level of attention to detail, able to organise and time manage, meet deadlines, and ad hoc request.
• Experience in graphic design, video editing, social media, copywriting and event management
• CGPA 3.0 and above.
• Active in co-curriculum, passionate in writing and reading.
• Fluent in multi languages such as English and Malay. Language skill in Chinese and Cantonese will be an advantage.
• Fresh graduates or experienced candidates are welcomed.

1. Project Planning and Execution:

• Assist the Project Manager in developing the overall project execution plan, schedules, and milestones.
• Define project scope, objectives, and deliverables in collaboration with stakeholders.
• Ensure engineering, procurement, construction, and commissioning activities are aligned with project objectives and timelines.

2. Engineering Coordination:

• Oversee and coordinate multi-disciplinary engineering activities to ensure deliverables are on time and meet project requirements.
• Review and approve engineering documents, designs, and drawings for compliance with project specifications, codes, and standards.
• Resolve technical issues, provide guidance, and interface with design teams and consultants.

3. Procurement and Vendor Management:

• Collaborate with procurement teams to specify material and equipment requirements.
• Review vendor/subcontractor proposals and technical documentation for compliance with project needs.
• Ensure timely delivery of equipment and materials as per project timelines.

4. Construction Oversight:

• Monitor and coordinate construction activities to ensure they adhere to SHE plan, project plans, drawings, and specifications.
• Address site technical queries, resolve issues, and provide necessary approvals to maintain progress.
• Conduct site visits and inspections to ensure work quality, compliance, and safety.

5. Budget and Cost Control:

• Assist in preparing and monitoring the project budget and controlling costs.
• Identify potential cost overruns, changes, or additional works, and ensure timely approval through change management processes.
• Provide regular updates and reports on cost performance to stakeholders.

6. Stakeholder Communication:

• Act as the primary liaison between the client, TNB, project teams, vendors, and subcontractors.
• Attend project meetings, present updates, and resolve conflicts among stakeholders.
• Ensure timely communication and reporting to all relevant parties on project status and key issues.

7. Risk Management:

• Identify and assess project risks during all phases and develop mitigation plans.
• Monitor risks throughout the project and ensure prompt action to minimize impacts.

8. Quality Assurance and Safety:

• Ensure all engineering and construction activities comply with QA/QC procedures and safety standards.
• Address non-conformities and ensure corrective actions are implemented effectively.
• Promote a culture of safety and quality across the project team and contractors.

9. Commissioning and Handover:

• Prepare, review all the testing procedure and program as per specifications.
• Oversee the commissioning phase, ensuring all systems are tested and operational as per specifications.
• Prepare and review final documentation for project handover, including as-built drawings, O&M manuals, and certificates.
• Support client training and operational readiness as required.

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering or working related to electrical)
• Minimum 3 years of working experience in project management or construction field
• Able to be relocated to outstation during project execution
• Strong capability in planning and coordination with good resource management skills
• Team player and guidance to junior engineer
• Proactive communication and interpersonal skills
• Timely proactive reporting to superior
• Competent in AutoCAD & Microsoft office (project, excel, power point etc.)
• Proficient in English & Malay. Having mandarin proficiency will be a plus point.

About Zeal Group

Zeal Group is an award-winning FinTech organisation offering a variety of products. Founded in 2017, we have grown to a tam of 700+ employees across the globe. Headquartered in London, UK, our offices and presence are spread across Europe, Asia, North & South Africa, Middle East and South America, with our Technology hub located in Cyprus and Global Hub Customer Service in Kuala Lumpur, Malaysia. We are a product and people focused company who are passionate about growth, innovative technology, and collaboration.

Role

Our Customer Service department at Zeal Group are the supportive function that helps our clients with products/ services. Ultimately they are here to fill in the gaps/ frictions within our product. Our product is self-explanatory. We would love for our client journey to become as smooth as possible, but as we are not entirely there yet so we are looking for a Customer Service Associate come onboard and bridge any gaps visible between our customers and products. Our end goal is to have a seamless experience whilst continuously improving as the days go by. We are looking to continuously exceed customer expectations

What you will be doing :

• Compliance to customer care policies, procedures and regulations to ensure a satisfied customer base.
• Communicate with customers to identify their need/expectations and make appropriate adjustments to meet those needs.
• Handle tough or complex customer issues by analysing complaint root causes to come up with solution effective in addressing customer complaints
• Resolve complaints by adhering to complaints management policy and methodology, within the agreed turnaround time.
• Maintain proper record of all customer care operation and activities for reference purposes.
• Support survey implementation to determine the opinion of customers regarding their satisfaction on customer complaint management.
• Strong products and services knowledge and understanding of SOPs/ manuals to assist on escalated complaints.
• Work closely with cross departmental stakeholders to gather information or solution to resolve complaints.
• Communicate key learnings to relevant parties to fix the process and to avoid repeat of similar complaints
• Ability to empathize with customers and listen to customers patiently during escalation case management.
• Assist Customer Service to respond to customer enquiries during peak volume and when needed.

Experience & Skills:

• Candidate must possess at least a Diploma/Degree.
• At least 5 years of relevant experience on managing complaints in customer service / contact centre environment.
• Experience gained in Forex/Trading industry will be an added advantage.
• Able to multi-task, patience, great sense of urgency, empathize with customers, good follow through, problem solving skill, investigative mind, customer relations, resourceful and proactive mindset.
• Fluency in English, Mandarin (verbal and written) is a must.
• Must be able to work on shifts.

• Medical Benefit
• Optical Benefit
• Life Insurance
• Meal Allowance
• Travel Allowance
• Health & Fitness Subsidy
• Staff Referral Bonus Program
• Long Service Rewards
• Employment Pass and Visa Sponsorship *for Non- Malaysian
• Relocation Benefits *for Non-Malaysian

*NOTE : Successful candidates hired, will need to complete Probationary Period before Relocation exercise can take place.

Interview process :

• Virtual Session with TA team – 30-minutes
• First interview with Hiring Manager – 1-hour
• Final interview with Head of Dept – 45-mins

ABOUT US:

PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia. With a network of over 40 providers, we offer a comprehensive range of products, including embedded insurance, customised employee benefits, car insurance renewals, financial advisory, and digital solutions – making insurance straightforward, for everyone. Through our regional group of companies, we serve more than 5 million customers with over US$ 10 billion in sum insured.

WHAT YOU’LL DO:

• Design high-fidelity user interfaces that align with the company's brand, ensuring consistency and a seamless experience across the platform.
• Create wireframes, user flows, and interactive prototypes to communicate design concepts clearly.
• Assist in conducting user research to gather insights into user needs and pain points.
• Work closely with the product manager, project manager, developers, and other stakeholders to ensure designs are functional and aligned with business goals.
• Create and maintain design assets, style guides, and UI kits to ensure design consistency across the platform.
• Continuous learning with design trends, best practices, and emerging tools to bring fresh ideas and innovation to the team.

WHAT WE EXPECT OF YOU:

• A strong portfolio showcasing thoughtful design processes and impactful solutions.
• Proficiency in Figma (a must), with experience in Adobe Illustrator, Adobe Photoshop, or similar tools.
• Solid understanding of UIUX principles and a passion for designing solutions that address real user needs.
• Enthusiastic about exploring new ideas and embracing a culture of innovation.
• Ability to explain design decisions clearly and work effectively with cross-functional teams.
• Critical and creative thinking skills to tackle design challenges, especially for complex domains like insurance.
• Eager to learn and adapt in a fast-paced, evolving industry.
• Awareness of insurance or financial technology processes (preferred but not required).
• Experience in creating designs optimized for responsiveness and mobile-first approaches.
• Understanding of accessibility standards and best practices in UI/UX design.
• Basic knowledge of HTML/CSS (a plus but not mandatory).

Join Our Team in Shaping the Future of Insurance

As a homegrown startup that seeks to innovate how we use and think of insurance, we value teammates who think big, challenge the old ways, and take extreme ownership.

In PolicyStreet, we aim to do better, to serve people better. We are committed to pushing boundaries of innovation and to develop Purposeful and Simple insurance solutions for businesses and consumers, narrowing the protection gap and improving financial inclusivity in the region.

If you are driven to make change, keen to be at the forefront of insurance innovation, and grow with a team of talented and motivated people, we’d be just as excited to get to know you too!

At PolicyStreet, we uphold the principles of equal opportunity and embrace diversity. We are committed to a workplace free from discrimination based on race, religion, colour, gender, sexual orientation, age, marital status, veteran status, or disability status.

ABOUT US

As Southeast Asia’s #1 integrated logistics provider, Teleport is all about making logistics fast, affordable and reliable. 

Our mission? To move things across Southeast Asia better than anyone else. We’re focused on making next-day delivery a reality for all.

#TeamTeleport is guided by our values: Move with urgency — because time is crucial; Aim to pioneer — constantly innovating to stay ahead; Do it with intent — delivering with purpose and precision; and Keep it real — maintaining authenticity and transparency in all we do.

Learn more about Teleport here: https://www.teleport.it/ 

SUMMARY

We are looking for an entrepreneur minded person, analytical and meticulous Capacity Manager. As a Capacity Manager, you will be working with a team of 2-5 and will be based out of our office in RedQ. You will be expected to be performing this role on a full-time basis. The role reports to the Head of Revenue.

You will fit perfectly if you enjoy managing the business like your own, deep dive into data and process to make sense of things and a bird eye view of the business. Having a strong people skill will also help you to manage your team and the stakeholders around you.

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Identifying the key revenue drivers of our business by sector and available capacity (both by point to point or flythru opportunities);
• Preplan ahead to forecast demand on our available flights;
• Proactively respond to unpredictable situations affecting our ability to carry cargo as planned;
• Perform the planning function in coordination with the CTO operator, to ensure the build-up process will transport all (or more) of the cargo booked on each flight;
• Find clever ways to route cargo through our network and partners’ network (interline arrangements) to the intended destination that includes but not limited to a network algorithm plan to clearly identify available capacity, routing and delivery time
• Work closely with airline’s network team for cost, flight induction (additional capacity, new routes and etc);
• Ensure data accuracy of flights and cargo that is transported with us.

REQUIREMENTS

These are minimum-requirement skills and a ‘must-have’ for the role: 

• Bachelor’s degree in Business, Logistics, Supply Chain, Data Analytics, or a related field.
• Proven experience in capacity planning, revenue management, or logistics, with familiarity in airline operations or cargo logistics being a plus.
• Proficiency in data analysis tools (e.g., Excel, SQL) and experience in route optimization or network algorithm planning.
• Ability to address unpredictable situations and develop efficient routing solutions.
• Strong interpersonal and communication skills to manage teams and collaborate effectively with stakeholders.
• Detail-oriented, and adaptable to a fast-paced, startup-like environment.

At Teleport, we’re all about creating a diverse and inclusive team where everyone feels valued. We believe that different perspectives make us stronger and help us do logistics better across Southeast Asia. We welcome people from all walks of life and celebrate what makes each of us unique. If you’re passionate about making a difference, we’d love to hear from you!