Total 64 job vacancies in subang hi tech industrial park

ABOUT ECRI

ECRI, a non-profit organization, is a global, independent authority on healthcare technology and safety, dedicated to advancing cost-effective, safe, quality healthcare across the continuum of care. We fulfil our mission through independent research on healthcare technologies and patient safety, providing access to our extensive database, customized consultation, and delivery of specialized training programs.

ABOUT THE ROLE

The HR Manager is responsible for overseeing all aspects of human resources management within the organization. This role will play a critical part in developing and implementing effective HR strategies that align with the company's overall business objectives, while ensuring the day-to-day HR operations run smoothly.

RESPONSIBILITIES

• Strategic HR Leadership: Develop and execute HR strategies that aligns with ECRI’s mission and business objectives.
• Talent Management: Lead workforce planning and talent development initiatives, ensuring the attraction, development, and retention of top talent across all levels of the organization.
• Employee Relations: Foster a positive and inclusive workplace environment, handling all employee relations issues and providing guidance to managers and employees on HR-related matters.
• Organizational Development: Implement organizational change initiatives, working closely with leadership to manage transitions, improve business processes, and support company growth.
• Learning and Development: Develop, implement and execute a comprehensive L&D strategy aligned with the organization's business objectives.
• Performance Management: Oversee the performance management cycle, ensuring clear communication of objectives, continuous feedback, and robust development plans for employees.
• Compliance and Policy Management: Ensure compliance with all local labor laws and regulations, reviewing and updating HR policies and procedures as needed.
• Culture and Engagement: Drive engagement programs and initiatives that support a strong, positive workplace environment.
• HR Operations: Lead HR operations, including payroll, compensation, and benefits management, ensuring efficiency and alignment with company policies.

REQUIREMENTS

• Bachelor's degree in Human Resources Management or Business Administration with a specialization in HR)
• Minimum 5 years of managerial experience in a HR function.
• Strong knowledge of labor laws and regulations.
• Strong experience in Employee Relations and best practices.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong relationships with employees and management.
• Proven ability to manage multiple projects and prioritize tasks effectively.

Perks & Benefits

• Nearby public transport
• Medical insurance

職責

• 有效操作各種生產機械和設備，同時遵循安全準則和標準作業程序。
• 根據生產規格和品質要求組裝產品或組件。
• 定期進行品質檢查和檢驗，確保成品符合品質標準。向主管報告任何問題或缺陷。
• 在生產線上裝載和卸載材料並保持有組織的工作區域。
• 監控生產過程並進行調整以保持品質和效率。通知維護人員任何設備故障。
• 完成必要的生產記錄，包括工單、日誌和檢驗報告。
• 遵守安全協議並配戴適當的防護設備，以確保安全的工作環境。
• 對機器和工作空間進行日常清潔和基本維護，以保持工作區域整潔和安全。

要求：

• 最低 SPM 水準。
• 具製造或生產環境經驗者優先。
• 能夠操作機械並了解技術流程。對細節的高度關注和對品質的承諾。
• 身體健康，能承擔重複性工作。
• 有效的溝通技巧和團隊合作的能力。
• 能夠輪班工作

津貼和福利

• 年度獎金
• 定期團隊活動
• 事假
• 醫療福利

Responsibilities

• Develop and write CNC programs using CAD/CAM software based on engineering drawings or customer specifications.
• Optimize machine operations by selecting the appropriate cutting tools, speeds, and feeds for various materials.
• Make necessary adjustments to programs for efficiency and accuracy, ensuring minimal
• Set up CNC milling/lathe machines, including tool selection, tool setting, fixture setup, and material loading.
• Calibrate machines, ensuring proper alignment and positioning before production.
• Conduct first-off inspections to verify part dimensions meet tolerances.
• Operate CNC milling/lathe machines and monitor production processes.
• Ensure parts are produced to the required specifications and within given tolerances.
• Make adjustments to machine settings or programs during production as necessary to maintain quality.
• Supervise and assist in the machining of parts as required.
• Inspect finished parts using precision measuring tools such as calipers, micrometers, and etc.
• Ensure compliance with quality standards and troubleshoot any defects or deviations.
• Record and maintain accurate documentation of production results and quality checks.
• Perform routine machine maintenance to ensure optimal performance and prevent breakdowns.
• Troubleshoot machine malfunctions and coordinate repairs when necessary.
• Follow safety protocols and ensure the machine area is clean, organized, and free of hazards.
• Adhere to company policies, safety regulations, and industry standards

Requirements:

• Diploma or Certificate in Mechanical Engineering, CNC Programming, or a related field.
• Proven experience as a CNC Milling/Lathe Programmer, Setter, and Machinist.
• Proficiency in reading and interpreting technical drawings and CAD files.
• Strong knowledge of CNC programming languages (e.g., G-code, M-code).
• Hands-on experience with CNC milling and lathe machines, including setup and operation.
• Familiarity with precision measuring instruments and quality inspection techniques.
• Experience with CAD/CAM software (e.g., Mastercam, SolidWorks).
• Knowledge of machine tool maintenance and troubleshooting
• Able to work night shift

Perks & Benefits

• Annual Bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Paid training and development
• Medical Benefits

職責

• 根據工程圖或客戶規格，使用 CAD/CAM 軟體開發和編寫 CNC 程式。
• 透過為各種材料選擇合適的切削刀具、速度和進給來優化機器操作。
• 對程序進行必要的調整以提高效率和準確性，確保最小
• 設定 CNC 銑床/車床，包括刀具選擇、刀具設定、夾具設定和材料裝載。
• 校準機器，確保生產前正確對齊和定位。
• 進行首次檢查以驗證零件尺寸是否符合公差。
• 操作CNC銑床/車床並監控生產過程。
• 確保零件生產符合要求的規格並在給定的公差範圍內。
• 在生產過程中根據需要調整機器設定或程序以保持品質。
• 根據需要監督和協助零件加工。
• 使用卡尺、千分尺等精密測量工具檢查成品零件。
• 確保符合品質標準並解決任何缺陷或偏差。
• 記錄並維護生產結果和品質檢查的準確文件。
• 執行日常機器維護，以確保最佳效能並防止故障。
• 必要時排除機器故障並協調維修。
• 遵守安全協議並確保機器區域清潔、有序且無危險。
• 遵守公司政策、安全法規和行業標準

要求：

• 機械工程、數控程式設計或相關領域的文憑或證書。
• 擁有豐富作為 CNC 銑床/車床程式設計師、安裝員和機械師的經驗。
• 熟練閱讀和解釋技術圖和 CAD 檔案。
• 精通 CNC 程式語言（例如 G 代碼、M 代碼）。
• 擁有數控銑床和車床的實務經驗，包括設定和操作。
• 熟悉精密測量儀器及品質檢驗技術。
• 使用 CAD/CAM 軟體（例如 Mastercam、SolidWorks）的經驗。
• 工具機維護及故障排除知識
• 能適應夜班工作

津貼和福利

• 年度獎金
• 津貼（旅費、交通費等）
• 定期團隊活動
• 事假
• 有薪培訓和發展
• 醫療福利

• 銀行事務（chq 中的銀行等）
• 確保發票、借項單、貸項單等以及帳戶報表正確及時
• 透過日常交易更新財務記錄
• 追款及回覆郵件
• 在輸入記錄之前檢查發票、帳單、憑證或文件以進行更正
• 確保所有財務交易均正確編碼和記錄
• 協助更新系統中的會計
• 協助按照格式開立發票。
• 協助更新 Excel 報表中的發票
• 協助列印所有發票。
• 協助影印所有正式收據
• 協助附上正式收據和發票。
• 協助填寫所有發票並附上號碼。
• 檢查所有技術人員手冊以確保所有發票均已開立。
• 根據收據付款檢查所有仿製發票
• 檢查 Excel 報表中的所有收據編號更新。
• 協助銀行對帳
• 協助審計提交
• 根據公司上級/董事的要求，履行可能不時分配給您的職責。處理管理階層交辦的臨時工作。
• 負責日常交易/行政任務，以確保業務順利運作。
• 不時向 HOD 報告工作追蹤/專案進度
• 協助日常帳戶管理任務，包括文件、填寫、通信、協調和跟進未決事項
• 及時維護、管理和更新所有客戶資料庫
• 根據公司上級/董事的要求，履行可能不時分配給您的職責
• 所需語言：馬來語、英語（排名不分先後）
• 鼓勵應屆畢業生申請。具有相關工作經驗的候選人將有更多優勢。
• 銷售/硬體方面的經驗可能會更有利。
• 具備電腦知識並精通 Microsoft Office（Excel 和 Work）
• 良好的工作態度，能夠在最少的監督下獨立工作以及多任務處理能力
• 準時、遵守紀律、注重細節、能夠自我檢查輸入並驗證其正確性
• 良好的口頭和書面溝通

津貼和福利

• 休閒著裝要求
• 開放式辦公理念
• 某些情況下免費用餐，但並非總是如此
• 8 鋁
• 14 MC
• PH值

職責：

• 規劃和實施行銷活動，以線上和線下推廣產品和服務。
• 為各種平台產生引人入勝的內容，包括社群媒體、網站、電子郵件通訊和宣傳資料。
• 進行研究以確定市場趨勢、目標客戶和競爭對手策略。使用調查結果為行銷計劃提供資訊。
• 確保所有行銷管道的品牌訊息一致且具影響力。
• 管理公司的線上形象，包括社群媒體廣告。
• 分析績效指標並優化策略。
• 組織和管理促銷活動、貿易展覽或社區活動。
• 與媒體、合作夥伴和其他相關利害關係人建立並維持關係。
• 監控行銷活動的績效並準備詳細的報告以評估活動的有效性。
• 在分配的預算範圍內工作並確保具有成本效益的行銷策略。
• 與銷售和產品團隊協調，使行銷工作與業務目標保持一致。

要求：

• 最好是商業或相關學科的文憑或學位或同等經驗。
• 至少1-3年行銷領域工作經驗。
• 必須能夠用英語和馬來語溝通。
• 行銷概念和原理的基本知識。
• 具有較強的文案、編輯、校對能力。
• 精通 Microsoft Office 套件，包括 Word、PowerPoint 和 Excel。
• 出色的口頭和書面溝通技巧，具有建立關係的技巧。
• 優秀的組織和時間管理能力，能夠有效處理多個專案。
• 對數位和社群媒體行銷最佳實踐有深入的了解。

津貼和福利

• 年度獎金
• 津貼（旅費、交通費等）
• 定期團隊活動
• 事假
• 有薪培訓和發展
• 醫療福利

Responsibilities:

• Plan and implement marketing campaigns to promote products and services, both online and offline.
• Generate engaging content for various platforms, including social media, websites, email newsletters, and promotional materials.
• Conduct research to identify market trends, target customers, and competitor strategies. Use findings to inform marketing plans.
• Ensure consistent and impactful brand messaging across all marketing channels.
• Manage the company's online presence, including social media advertising.
• Analyse performance metrics and optimize strategies.
• Organize and manage promotional events, trade shows, or community initiatives.
• Build and maintain relationships with media outlets, partners, and other relevant stakeholders.
• Monitor the performance of marketing initiatives and prepare detailed reports to evaluate the effectiveness of campaigns.
• Work within allocated budgets and ensure cost-effective marketing strategies.
• Coordinate with sales and product teams to align marketing efforts with business objectives.

Requirements:

• Preferably Diploma or Degree in Business or in related discipline or equivalent experience.
• Minimum 1-3 years working in marketing field.
• Must be able to communicate in English and Bahasa Malaysia.
• Basic knowledge of marketing concepts and principles.
• Strong skills in copywriting, editing, and proofreading.
• Proficient in Microsoft Office Suite, including Word, PowerPoint, and Excel.
• Excellent verbal and written communication skills, with a knack for building relationships.
• Exceptional organizational and time management skills, capable of handling multiple projects efficiently.
• Solid understanding of digital and social media marketing best practices.

Perks & Benefits

• Annual Bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Paid training and development
• Medical Benefits

We’re looking for an Accounts Assistant to help manage financial tasks and support our team.

What You’ll Do:

• Process invoices, debit/credit notes, and statements accurately and on time.
• Update daily financial transactions and make sure records are correct.
• Help with bank reconciliation and audit work.
• Chase payments and respond to customer emails.
• Check invoices, bills, and receipts for accuracy before entering them into the system.
• Create and update invoices, manage reports in Excel, print and copy receipts, and file documents.
• Support the team with daily tasks like documentation, coordination, and follow-ups.
• Keep customer information up to date.
• Help with other tasks as needed by management.

What We’re Looking For:

• Fresh graduates are welcome to apply (experience is a plus).
• Basic knowledge of Microsoft Office (Excel & Word).
• Can speak and write in Bahasa Malaysia and English.
• Detail-oriented, reliable, and able to work with minimal supervision.
• Good communication skills.
• Experience in sales or hardware is an advantage.

Perks & Benefits

• Casual dress code and open office environment.
• Free meals occasionally.
• 8 Annual Leave (AL), 14 Medical Leave (MC), and Public Holidays (PH).

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations.

About the role

With growing customer accounts and demands in Aerospace, we are assembling a team of Customer Service Executives to deliver visibility, proactivity, optimization and high level of customer satisfaction to our major Aerospace account. Based in our Subang Jaya 4PL hub, the team of Customer Service Executives will be rostered in 4 shifts to ensure 24/7 availability to meet our customers' needs.

• Process customer’s orders/inquiries timely and accurately.
• Ensure customer’s orders are dispatched in the best route (transport plan) to optimize freight cost.

• Liaison with multiple parties including customers, overseas agents, etc for freight handling and/or other matters

• Handle shipping documentation (import/export / BL / documentation).

• Ensure compliance with customer’s Standard Operating Procedure.

• Communicate discrepancies/issues to team supervisor/manager when necessary.

• Consistently monitor emails and respond in a timely and professional manner to Customers and Appointed Service providers to provide full visibility to Customers.

• Responsible and familiarize with track & trace systems (LINK).

• Continuous update through communications on current statuses from Bollore network, international carriers, and subcontractors, troubleshooting any irregularities, and well well-prepared to construct information flows smoothly and timely to customers.

• Proactively request service failure reasons from the service providers' network and update Customers in the event of any service deviation from standard transport mapping.

• Ensure that contractual rates and agreed plans are always closely followed and aligned with Customers’ expectations.

• Work closely with OPM/RCM in preparing business review materials on a periodic basis (monthly & and quarterly).

• Lead periodic conference calls with the Customer's Control Tower or Key Contacts in reviewing the Dashboard Reports and time-critical shipments.
• Active participation in business reviews together with OPM/RCM to present our contractual performance and identify common service issues.
• With the support of peers, able to relate to the customer in transposing recurrence service issues.
• Carrying out any other ad-hoc work instruction requests made by the supervisor/manager.

The successful candidate

• Experience in transport management / freight forwarding (air operations)
• Knowledge in flow management/control tower / IFF contract operations management / key accounts
• Knowledge in freight forwarding, AOG and oversize cargo will be an advantage
• Excellent command of written and spoken English
• Must be willing to work on a 24/7 rotational shift
• Customer centric mindset

Description

Now part of the logistics division of the CMA CGM Group, PRISM is an independent next generation 4PL company designed to meet the specific needs of customers in transforming their supply chain. PRISM has integrated offer of services and advice based on its robust expertise in Transport, Customs and digital solutions which can be customized and interfaced through its own 4PL management system or through reversible solutions available in the market. Globally, PRISM works with operational hubs in America, Europe, Asia and across its network centres of expertise in France and Switzerland. PRISM offers coverage across 3 time zones for 24/7 availability and greater customer proximity.

A central theme of its operational excellence approach, PRISM objectively selects the best supplies in the market, contribute to the freight purchasing strategy and provide end-to-end flow management, while seeking to optimize, time to market and reduce the carbon footprint of transport operations

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors…)

• Ensure the targets (performance, quality, cost) are reached by the team who is responsible for
• Lead the team by bringing team spirit, encouraging continuous improvement initiatives
• Coach the team by sharing his/her experience and bringing trust and self-confidence
• Organize the daily team attendance and involvement (hybrid management, back-ups…)
• Alert his/her direct Manager in case of dysfunction internal to the team
• Escalate any related topics to the upper level of hierarchy, as per the agreed escalation matrix

Supervise and Monitor the Operational Workflow to Ensure a Full Supply Chain Visibility to the Customer

• Receive and control customer bookings according to the processes in place
• Contribute to the continuous improvements and savings for the customer (optimization, consolidations…)
• ensure the data quality and assign customer booking to a selection of 3PLs
• monitor shipments on regular basis (3PL shipment confirmation, milestones completion, etc.)
• drive corrective actions when required (missing event, missing document etc.)
• monitor delays and deliveries events using the dedicated IT solutions (TMS, collaborative platform, BI…)
• alert the customer team pro-actively in case of deviation and propose alternative solutions
• communicate with internal (regional and overseas) and external organizations
• ensure that all communications generated in the related IT solution (chat, tasks etc.) are handled in a timely manner.
• create the reports and analysis to give a consolidated vision of the flows for a single customer
• track and provide corrective actions for the customer complaints

Deliver Customer Satisfaction

• manage and supports order management to ensure the best possible service level

• meet deadlines and ensure completion of customer service tasks within the expected time frames
• ensure a consistent and pro-active communication flow with the customer
• act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution
• prioritizes, resolves and/or escalates issues to secure the customer’s interest
• represent PRISM internally and externally
• Use the tools and communication to react to customer requests
• Act as Single point of contact for the customer
• Report saving initiatives to the dedicated department
• provide his/her expertise in transportation management
• Use of the technologies to be more efficient and work with the Customer Business Solution (I.T representative)

Contribute to improve Partner and Vendor performance

• monitor the 3PLs service quality and give feedback to the Hub manager
• monitor the good deployment and efficiency of new operational practices with the 3PLs
• Contribute to formalize the SOP
• provide 1st level of support to the 3PL (operational inquiries, data matters etc.)
• set up and monitor corrective action plans in agreement with the Hub manager

Others

• Other tasks as assigned by the Manager

• Proven track record in a similar role, ideally in a 4PL environment

• Minimum of 3 years of transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight)
• Excellent in verbal and written English
• Experience in AOG (Aircraft on Ground)

a)    Monitor Data Quality Dashboards for Customers

• Monitor data quality dashboards for customers and the immediate implementation of corrective actions within the operations, including:

• Training/retraining

• Formalizing/clarifying SOP content

• Identifying and implementing solutions to facilitate the capture of customer

• Ensure customer referential data is well maintained.

• Ensure all necessary Data Created are error free and accurate.

b)    Escalate to Management

• Handle escalations to management (country or local) for reasons of failure of customer KPI performance e.g. SOP non-compliant with local context, HR – management issues, system limitation, external factor etc.

c)    Conduct Gap Analysis

• Conduct gap analysis on standard operation process and specified customer operation process for fine tuning

d)     Follow Customer’s SOP

• Integration of customer SOP requirements and implementation of requests with International Freight Forwarding Operators (IFFO) and monitoring of data performance (accuracy/completeness/timeliness)

e)    Others

• Carrying out any other request made by their manager.

• Currently pursuing Bachelor's Degree/ Diploma in Computer Science, Information Technology, or any related field.
• Proficiency in MS Office applications/ Power BI
• Excellent communication and interpersonal skills
• Excellent command of written and spoken English

The Operation Manager shall be responsible to assist on the matters pertaining to either Air & Sea Import or Export Operations for the branch assigned.

a) Coach and develop a team

• Able to structure a huge team (40+ people).
• Ensure that nominated people have the relevant skills.
• Ensure that the use of tools and processes is properly mastered by his/her teams.
• Implement the strategy for assigned perimeter.
• Actively encourage the training, personal and career development of the departmental team through the annual Performance Appraisal process and regular review of industry training and certification regulations.
• Maintain up to date industry knowledge and ensuring employees are kept informed of company, industry and branch news.

b) Operations

• Act as mediator between customer and customs officer in case of dispute.
• To attend and solve any custom related issue. Ensure all freight forwarding operations and processes are carried out in accordance to Company’s objectives.
• Ensure that all documentation and assignments are carried out in a timely manner.
• Ensure business flow and work processes are as per ISO9001 and requirements.
• Ensure operations departments provide quality service at all times.
• Maintain high standards of customer care and ensure that the clients are professionally served.
• Ensuring strict adherence by the departmental team to company procedures.
• Produce monthly, quarterly and ad-hoc reports, as required by national / branch management, including operational and productivity KPIs.
• Actively reviewing operational procedures, identifying opportunities for improvement, and promoting continuous improvement within the team.
• Act as the first point of escalation for the sea freight/air freight export, import and customs team for commercial and operational issues.
• Management of all employee relations matters: Timekeeping, Absence, Disciplinary and Grievance etc.

c) Billing

• Ensure billing is done accurately and timely.

d) Transformation & improvement

• Active participation in business reviews together with Regional Contract Manager/ Management to present contractual performance and identify common service issues.
• Solve customer’s recurrence service issues
• Monitor the good deployment and efficiency of new operational practices with the 3PLs

e) Specific Activities

• Carrying out any other request made by their manager.

• Proven track record in a similar role, ideally in a 4PL environment
• Experience in transport management / freight forwarding experience (Air operations)
• Transport Operations Management (Airfreight, Seafreight, Rodafreight)
• Team spirit and leadership
• Well organized and able to structure a huge team (40+ people)
• Service minded personality
• Hands-on approach and curiosity, can-do and positive attitude
• Problem solving ability
• At ease with Web application and MS Office pack (MS Outlook).
• Ability to work under pressure
• Fluent in English + local language