Total 19 Senior Executive job vacancies in brickfields federal territory of kuala lumpur

一、工作總結

為所有項目/投標提供成本核算並管理採購

2. 報告對象

商務總監/商務經理

3. 教育、技能要求

至少四到五年 (4-5) 年工料測量經驗，或相關學科的文憑/學位

4、職責

4.1 參與包乾和BQ合約的招標和報價

4.2 參加現場巡展並協助收集標書

4.3 測量、詢價、報價評估、檢查是否符合要求的招標規格（或同等規格）、成本檢查招標文件的完整性、提出招標查詢和相關文件

4.4 招標策略審查

4.5 代表公司參加入圍計畫招標面試

4.6 確保報價和投標按時執行並符合公司規定的規格

4.7 依照投標規定的時間範圍加快提交數據和費用

4.8 準備報價單、投標和合約文件並管理專案的財務方面

4.9 專案開工準備

4.10 合適的分包商、材料和設備供應商的來源

4.11 發出工單、採購訂單及物料申請

4.12 與供應商和分包商談判，取得最優惠的價格，同時考慮專案的損益

4.13 執行合約管理和成本控制

4.14 檢查分包商是否依照圖面和約定的合約履行和進度

4.15 根據圖紙和成本變化進行計算

5. 能力

5.1 理解與解釋室內設計圖紙

5.2 能夠清晰簡潔地進行溝通

5.3 合約管理知識

5.4 電腦知識

5.5 溝通技巧

津貼和福利

• 津貼（旅費、交通費等）
• 事假

1. Job Summary

Provide costing & manage procurement for all projects/tenders

2. Reporting to

Commercial Director/Commercial Manager

3. Educational, Skills Requirements

At least Four to Five (4-5) years of quantity surveying experience, or a Diploma/Degree in relevant disciplines

4. Responsibilities

4.1 Involved in tendering and quotation of Lump Sum and BQ contracts

4.2 To attend site show rounds and assist in collection of tenders

4.3 Measurements, calls for quotation, quotation evaluation, checks for compliance to the tender specifications called for (or equivalent), costing checks for completeness in tender documents, raising tender queries and related documentation

4.4 Review of tender strategy

4.5 Attend tender interviews to represent company for short-listed projects

4.6 Ensure quotations and tender bids are executed on time and within the specifications set by the company

4.7 Expedite submission of data and cost in accordance with time frame as specified in bids

4.8 Prepare quotations, tender and contract documents and manage the financial aspect of the project

4.9 Prepare for the commencement of the project

4.10 Source for suitable subcontractors, material and equipment suppliers

4.11 Issue work orders, purchase orders and material requisitions

4.12 Negotiate with suppliers and sub-contractors fetching the best prices keeping in mind the profit and loss of the project

4.13 Perform contract administration and cost control

4.14 Check whether subcontractors are performing and progressing in accordance with the drawings and the agreed contracts

4.15 Perform taking off from drawings and cost variations

5. Competencies

5.1 Understand and Interpret Interior Design Drawings

5.2 Able to Communicate Clearly and Concisely

5.3 Contract Administration Knowledge

5.4 Computer Literate

5.5 Communication Skills

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Personal leave

Job Title: Credit Control Executive

Company: Aim Coffee (M) Sdn Bhd

Job Description:

Aim Coffee (M) Sdn Bhd is seeking a proactive and detail-oriented Credit Control Executive to join our dynamic team. The successful candidate will play a key role in managing customer accounts, ensuring timely payments, and maintaining strong client relationships to support our growing business in premium coffee roasting and distribution.

Key Responsibilities:

1. Credit Management:

•⁠ ⁠Assess and approve credit applications for new and existing customers based on company policies.

•⁠ ⁠Set appropriate credit limits and monitor accounts to minimize financial risks.

2. Payment Monitoring:

•⁠ ⁠Track and follow up on overdue accounts through phone calls, emails, or site visits.

•⁠ ⁠Prepare and distribute customer account statements and payment reminders.

3. Customer Relationship Management:

•⁠ ⁠Build strong relationships with customers to address payment concerns and negotiate payment plans when necessary.

•⁠ ⁠Provide support and resolve customer inquiries regarding invoicing and account balances.

4. Reporting and Analysis:

•⁠ ⁠Generate regular credit control and debtor reports for management review.

•⁠ ⁠Identify trends or patterns in late payments and recommend strategies for improvement.

5. Collaboration:

•⁠ ⁠Work closely with the sales and finance teams to align on customer account statuses and payment issues.

•⁠ ⁠Support the finance team in reconciling accounts and resolving discrepancies.

6. Compliance:

•⁠ ⁠Ensure compliance with internal credit control policies and industry regulations.

•⁠ ⁠Maintain accurate and up-to-date records of customer transactions and communications.

7. Administrative Tasks

•⁠ ⁠Perform general administrative tasks on an ad-hoc basis to support the finance and operations teams.

Requirements:

•⁠ ⁠Diploma or Degree in Finance, Accounting, Business Administration, or a related field.

•⁠ ⁠Proven experience (2+ years) in credit control, accounts receivable, or a similar role.

•⁠ ⁠Strong negotiation and communication skills, with the ability to handle sensitive customer situations professionally.

•⁠ ⁠Proficiency in Microsoft Office, particularly Excel, and familiarity with accounting software.

•⁠ ⁠Detail-oriented with strong problem-solving and analytical skills.

•⁠ ⁠Knowledge of ISO standards or experience in the fo

Perks & Benefits:

• Miscellaneous allowance
• Parking
• Regular hours
• Mondays - Fridays
• Business (e.g. Shirts)

Execute exceptional vendor management in accordance with best practices and related governance by assisting the head of department in effective planning, reviewing, monitoring, and coordinating activities of overall procurement plan within the agreed timeline including but not limited to.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

• Develop and implement strategies to acquire new clients and expand existing accounts.
• Reach out to potential clients in target markets, focusing on recruitment and HR sectors.
• Conduct product demos and presentations to prospective clients.
• Build and maintain relationships with key stakeholders and clients.
• Meet and exceed sales targets and KPIs.

• Nearby public transport
• Central location
• Flexible working hours
• Personal leave
• Personal development opportunities

Responsibilities:

a) Plan delivery schedules and monitor daily job order progress.

b) Propose effective solutions for customers’ needs and address challenges.

c) Conduct regular customer visits to identify and seize business opportunities.

d) Handle sales processes, including quotations, gathering drawings, and customer details.

e) Collaborate with the design team to meet design requirements and provide input on criteria.

f) Calculate costs and ensure profitable margins for parts and services.

g) Strategize and plan market expansion initiatives.

h) Work closely with production teams to maintain quality control and share technical knowledge.

i) Track sales figures and prepare monthly sales trend reports.

Requirements:

a) Minimum SPM or Diploma in Marketing or Engineering.

b) Experience or knowledge in the metal precision fabrication industry is preferred.

c) Proficiency in English, Malay, or Mandarin (verbal and written).

d) Ability to work independently with a dynamic and proactive approach.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Epf & socso

Responsibilities:

• Lead the development and execution of the company's e-commerce strategy
• Manage the e-commerce budget and ensure efficient use of resources
• Analyze e-commerce data and identify opportunities for improvement
• Work with cross-functional teams to improve the customer experience
• Stay up to date on the latest e-commerce trends and technologies
• Implement new technologies and solutions to improve e-commerce operations
• Monitor competitor activity and identify opportunities for differentiation
• Stay informed about industry best practices and regulations related to e-commerce
• Manage the e-commerce team and provide feedback for improvement
• Develop and implement strategies to increase customer engagement and retention
• Manage the e-commerce website and ensure its functionality and security
• Conduct regular performance reviews of the e-commerce team and provide feedback for improvement

Additional Job Scopes:

Media Buyer:

• Develop and implement media buying strategies to reach target audiences
• Negotiate and manage media contracts
• Track and analyze media campaign performance
• Identify and implement new media buying opportunities

Digital Content Coordinator:

• Develop and manage digital content strategy
• Initiate, execute and publish engaging digital content with cross-functional teams
• Manage and maintain the company's website and social media channels
• Collaborate with cross-functional teams to create integrated marketing campaigns

Perks & Benefits

• Nearby public transport
• Casual dress code
• Medical insurance
• Personal development opportunities
• Dental insurance

職責：

a) 規劃交付時間表並監控每日作業訂單進度。

b) 針對客戶需求提出有效的解決方案並因應挑戰。

c) 定期拜訪客戶，發現並抓住商機。

d) 處理銷售流程，包括報價、收集圖面和客戶詳細資料。

e) 與設計團隊合作以滿足設計要求並提供標準輸入。

f) 計算成本並確保零件和服務的利潤率。

g) 制定市場拓展計畫並制定策略。

h) 與生產團隊密切合作，保持品質控制並分享技術知識。

i) 追蹤銷售數據並準備每月銷售趨勢報告。

要求：

a) 最低 SPM 或行銷或工程文憑。

b) 有金屬精密製造業經驗或知識者優先。

c) 精通英語、馬來語或普通話（口頭和書面）。

d) 能夠以動態和主動的方式獨立工作。

津貼和福利

• 事假
• 開放文化
• 個人發展機會
• 公積金和社會保險

職責：

• 領導公司電子商務策略的製定與執行
• 管理電子商務預算並確保資源的有效利用
• 分析電子商務數據並發現改進機會
• 與跨職能團隊合作，改善客戶體驗
• 了解最新的電子商務趨勢和技術
• 實施新技術和解決方案以改善電子商務運營
• 監控競爭對手的活動並發現差異化機會
• 隨時了解與電子商務相關的行業最佳實踐和法規
• 管理電子商務團隊並提供改進回饋
• 制定並實施策略以提高客戶參與度和保留率
• 管理電子商務網站並確保其功能和安全
• 定期對電商團隊進行績效評估並提供改進回饋

其他工作範圍：

媒體買家：

• 制定並實施媒體購買策略以覆蓋目標受眾
• 談判和管理媒體合約
• 追蹤與分析媒體活動績效
• 識別並實施新媒體購買機會

數位內容協調員：

• 制定和管理數位內容策略
• 與跨職能團隊發起、執行和發布引人入勝的數位內容
• 管理和維護公司網站和社群媒體管道
• 與跨職能團隊合作創建整合行銷活動

津貼和福利

• 附近的公共交通
• 休閒著裝要求
• 醫療保險
• 個人發展機會
• 牙科保險

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

WHAT YOU WILL OWN:

● To provide resolution to foodpanda’s partners in regards to finance (payment & billing), account management (contractual) and
transmission (device / apps) related topics based on the operational perspective
● To maintain business relationship between partners by providing resolution in a timely manner as per agreed SLA
● To gather feedback to better understand partner's pain point and providing quality resolution to maximise partner’s experience
● To share knowledge or best practices to partners based on guidelines from the SOP to ensure smooth operational
● To share insights or informations received in regards to partner’s concern to the relevant department(s) when deemed necessary
● To achieve individual monthly target set by the company as per the bonus scheme

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● Candidates must possess at least a Diploma qualification in any field
● A minimum of 1-year prior experience in a contact centre, preferably performing outbound calls
● Required language(s): English (compulsory) and Malay/ Cantonese/ Mandarin/ Tagalog (based on market covered)
● Good interpersonal skills and able to work in a fast paced, high-intensity work environment
● Good analytical skills with a “think outside of the box” attitude
● Flexible and the ability to quickly and successfully embrace change and adapt effectively in response
● Must be able to work on Weekends & Public Holiday
● Preferably with strong computer navigation skills, intermediate in Microsoft Office tools is an added advantage
● Able to join 4 weeks training

1. To ensure stores activities are operated smoothly and according to the Standard Operating Procedures. 

   • Manage to handling product quality, stores cleanliness and quality staffs and hygiene.
   • Check bank-in reports of stores to ensure daily sales takings are banked in on time.
   • Monitor and ensure smooth daily operation at the stores assigned.
   • Verification of stores requisitions which includes stock take report, petty cash, claim, payroll, hiring of part time.
   • Ensure Store Opening, Closing and sales transactions are in line with the SOP.
   • Conduct ROR (Review of Operations Risks) on food safety, SOPs, product quality and health risks to ensure compliance to required standards.

2. To train, guide & coach service staff on performance & discipline and plan work shift for store staff. 

3. Responsible in renewing stores license with local council.

4. Ensure overall retail outlets operations are managed effectively to achieve sales targets, maximize profitability and productivity, increase customer satisfaction, and ensure continuous business growth. It also including the monitoring and execution of marketing program.

5. Manage customer complaints promptly and take effective action to prevent a recurrence of such complaints.

6. Monitor and control the operational expenses and budgets.

7. Able to plan sales promotion & marketing initiative.

8. Ensures identification of obsolete/slow moving stock and obtain management approval on markdowns and product discounts to ensure stock is liquidated as per retail /brand/category guidelines.

9. To ensure all orders issued are delivered on time and ensure the highest delivery ratio.

10. To conduct competitor surveys on the product's features, prices, and the activities that are taking place in other surrounding outlets.

11. Any other ad-hoc duties assigned by Management.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

• Respond to technical queries in relation to professional and regulatory standards.
• Plan and conduct internal and external training relating to professional and regulatory standards.
• Keep updated with the professional and regulatory standards including conduct of research and studies from time to time.
• Monitor and report on the operating effectiveness of the Firm’s level of quality control.
• Assist to implement changes to the audit methodology in order to maintain compliance with the applicable approved accounting and auditing standards in Malaysia.
• Ensure the quality of audit engagements carried out within the Firm are in compliance with professional standards and the Firm’s requirement.
• Liaise with various global/local professional bodies and regulators on the current development issues in the industry.
• Assist in any other ad-hoc projects or assignments which may be assigned from time to time.

Job Requirement:

• A Bachelor's Degree or equivalent in Accountancy, Finance, or a related field is required.
• Preferably a member of a recognised accounting body (i.e., MIA / MICPA / ACCA / ICAEW or equivalent).
• Minimum 8 years of working experience in related fields, including audit experience, in well-established professional services firms will be an added advantage.
• Have sound knowledge of international and local accounting as well as auditing standards.
• Excellent written and verbal communication skills.
• Strong interpersonal skills besides the ability to learn and adapt quickly.
• Able to work independently, with strong attention to detail and the ability to generate high-quality deliverables.
• Strong analytical skills and problem-solving

Primary Responsibilities

Marketing Management

• Develops a public relations program for the hotel based on its marketing goals. Liaises with Marketing in targeting specific markets and developing the public relations strategies to reach these markets
• Develops media contacts, plans press conferences and other press activities. Acts as hotel’s liaison with media to promote good publicity and counteract bad publicity.
• Develops and organizes promotional activities, coordinates with departments concerned; invites VIPs and media to promotional activities; prepares and issues press releases
• Establishes sales leads from the study of magazines, newspapers and form personal contacts; coordinates sales leads with Banqueting and Sales Departments
• Disseminates corporate press releases to appropriate local trade and consumer media
• Establishes a program for sending promotional news to trade publications on a regular basis releases covering special events, promotions, etc.
• Prepares promotional press releases on personalities among guests and employees of the hotel and on newsworthy events in the hotel
• Provides information to other departments on activities within and outside the hotel which may be useful when dealing with guests
• Accepts clients and media complaints, requests, and inquiries and coordinates handling with departments concerned
• Coordinates all activities with the Sales Manager
• Maintains good public relations by extending personalized service to VIPs. e.g. following up on reservations for VIPs, assisting in greeting VIPs and groups upon their arrival, sending welcome letter to VIP guests
• Coordinates guest lists and invitations for VIP receptions, luncheons, dinners, etc.
• Maintains clipping files pertaining to the hotel(s) based on daily perusal of the media and provides same to General Manager, other departments, other hotels, corporate public relations, as appropriate
• Maintains mailing list/contact file
• Maintains hotel photo file
• Liaises with Human Resource Manager on matters affecting corporate image
• Develop hotel gifts and giveaways
• Builds profile within local market place through attendance at various events and local market place
• Co-ordinates hotel photography when required
• Monitors awareness of competitor activities and use information when developing strategies
• Plans and coordinates sponsorship activities.
• To supervise the maintenance of a mailing list consisting of a record of former and existing clients of the hotel.
• To organize regular visits by professional persons from the media and members of the trade to the hotel.
• To present a summary of visits to the General Manager and Director of Sales & marketing on a regular basis.
• To attend all official functions as a representative of the hotel.
• To greet all VIP guests of the hotel.
• To ensure that stationary and printed items are standardized and conforms to the MERCURE standards.
• To closely coordinate social events in the hotel.
• To closely observe matters pertaining to PR activities of the hotel and other hotels (competitors) on a regular basis.

Team Management

• Interview, select and recruit direct reports  
• Identify and develop team members with potential
• Conduct performance review with the team
• Constantly monitor team members’ appearance, attitude and degree of professionalism
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

Other Responsibilities

• Attend all briefings, meetings and trainings as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Be aware of the hotel fire & life safety/emergency procedures
• Perform other reasonable duties assigned by the assigned by the Management

Main Complexity/Critical issues in the Job

• Defines precise guest requirements and ensures that the guest services offered corresponds effectively to their requests

Job Brief:

The Senior Analyst of Planning & Performance Management provides supporting roles for engaging and coordinating across functions and levels in the capacity of Business Planning and Performance Management within MRANTI and external stakeholders, i.e. MOSTI, MOF and other ministries as and when required. This includes supporting functions in the strategic planning process; review of strategic partnership; evaluating business opportunities; providing insight and direction in new market development; preparing strategic reports, recommendations and presentations; and gathering market and competitive intelligence.

Job Responsibilities:

• Strategic Orientation – Support the generation of a strategic plan that integrates numerous business issues, functions and resources for effective action. Identify potential strategic partners, alliances and relationships to expand core product lines or bring new product lines to the organisation.
• Communication – Develop, communicate, & support implementation & execution of business development growth strategies & processes to meet both market share & revenue goals. Communicate the Business Development strategy to CEO and Senior Management.
• Market Knowledge – Develop & grow business relationships in all market segments vital to the success of the Company. Able to anticipate, to capitalise on and possibly drive changes in the market.
• Result Orientation – Liaise with members of staff to ensure top level client experience in all cases of client interactions from follow up to delivery and needs assessment.
• Collaboration & Influence – Build and strengthen networks and relationships with key stakeholders such as ministries, government agencies, industry players and private companies across various sectors.
• People and Organisation Development – Identify and develop resources relevant to business development and sales goals. Oversee the organisational effectiveness, transformation execution management, and leadership development of the organisation towards improving the core competency of the company.

Job Requirements:

• Candidate must have a Bachelor’s degree in Business Administration, Business Information System, Finance and other relevant disciplines that is equivalent.
• Possesses a minimum of 6 to 8 years of professional work experience in Strategic Planning and Performance Management.
• Well versed with Strategic and Business Planning tools or methodology, i.e. Strategy Map.
• Possesses the experience and knowledge in the following:

1. Understanding of the technology and innovation ecosystem.
2. Designing and executing Performance Management and Reporting framework.
3. Google Suite applications and MS Office (Excel and PowerPoint).

• Ability to work with recent technological applications relating to daily tasks.

Quality Assurance analysts audit interactions to measure adherence to prescribed company policies and processes. The analyst is a flag bearer for the foodpanda brand and evaluations interactions with an objective of improving overall customer and rider experience through providing feedback on SOP, Process and agent behavior

1. Auditing a team of front line agents across channels like Chat, Call & Email for transaction quality and SOP adherence for Customer service

2. To maintain desired levels of  productivity &  accuracy on audits performed by self

3.To coach front line agents on overall SOP, Process and new changes 

4.Perform analysis to identify the root cause of potential issues. Partner with internal stakeholders to drive CSAT improvement  projects

DUTIES AND RESPONSIBILITIES :

• Performs chat & call monitoring and provides trend data to the site management team.

• Uses a quality monitoring data management system to compile and track performance at team and individual level.

• Participates in call listening/ interaction deep dive programs to identify rider needs and expectations.

• Analyse CSAT ratings for the country/ BPO to identify customer pain points. 

• Flag non performing agents & support performance with coaching & feedback interventions via team leader

• Participate in weekly calibrations/ performance review calls with BPO partner to measure/track or implement improvement initiatives 

• Participate in  calibration calls to improve overall understanding & usage of QA Scorecard

REQUIREMENTS:

•  Ability to speak, read & write Lao & English Is mandatory

• Good customer service skills and dedication to providing exceptional customer care

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?