Total 20 Senior Executive job vacancies in Bandar Sunway, Selangor

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across.
• Ensure the adequacy of sales-related equipments or materials.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team's progress, identify shortcomings, and propose improvements.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (MS Office).
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.
• Possess at least a Bachelor's Degree in Business Administration or relevant field; certification in sales or marketing will be an asset.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across.
• Ensure the adequacy of sales-related equipments or materials.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team's progress, identify shortcomings, and propose improvements.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (MS Office).
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.
• Possess at least a Bachelor's Degree in Business Administration or relevant field; certification in sales or marketing will be an asset.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development

職責：

• 透過管理日程、歸檔重要文件以及溝通相關資訊來協調銷售團隊。
• 確保銷售相關設備或材料的充足性。
• 回應客戶的投訴並根據要求提供售後支援。
• 以電子形式儲存和分類財務和非財務數據並呈現報告。
• 準確、及時地處理所有訂單。
• 通知客戶不可預見的延誤或問題。
• 監控團隊的進展，找出不足，並提出改善建議。
• 協助準備和組織宣傳品或活動。
• 確保遵守法律和政策。

要求：

• 豐富的銷售經驗；擔任銷售協調員或其他行政職位的經驗將被視為優先；。
• 優秀的電腦技能（MS Office）。
• 精通英語。
• 組織良好，責任感強，有解決問題的能力。
• 較強的口頭和書面溝通能力。
• 具有高度奉獻精神的團隊合作者。
• 至少擁有工商管理或相關領域的學士學位；銷售或行銷方面的認證將是一項資產。

津貼和福利

• 佣金和獎金
• 休閒著裝要求
• 有薪培訓和發展

Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information across.
• Ensure the adequacy of sales-related equipments or materials.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present reports.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team's progress, identify shortcomings, and propose improvements.
• Assist in the preparation and organising of promotional material or events.
• Ensure adherence to laws and policies.

Requirements:

• Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;.
• Excellent computer skills (MS Office).
• Proficiency in English.
• Well-organized and responsible with an aptitude in problem-solving.
• Strong verbal and written communication skills.
• A team player with high level of dedication.
• Possess at least a Bachelor's Degree in Business Administration or relevant field; certification in sales or marketing will be an asset.

Perks & Benefits

• Commission and bonus
• Casual dress code
• Paid training and development

Job Scope

-To provide professional suggestions on treatments and products to customers

-Provide personalized treatment plans, recommending suitable treatment and products to customers.

-Establish and maintain good customer relationships, regularly following up on customers' treatment results and satisfaction.

-Achieve sales targets and enhance the outlet’s performance. 

Job Requirements:

-Excellent communication skills and good service attitude

-Sales background and strong closing ability

-Passion in beauty

-Preferably experience in beauty-related industry

What we will offer:

-Trainings provided 

-Good working environment

-Excellent career advancement 

What we will offer:

-Commission and EPF

-Monthly off day (6 days) included weekends

-Public Holidays OFF

Interested candidates can WhatsApp your application to 016-223 8282

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Mental health coverage
• Disability benefits

Consultant / Beautician

My Clinic

Hair & Beauty Services (Trades & Services)

Full time

RM 5,000 – RM 7,500 per month

Responsibilities (Beauty Therapist/ Aesthetician)

• Perform various skin treatment according to clients’ need such as Facial, Laser, Body, Hair Removal Treatment and etc.
• Assist Doctor in Aesthetics procedures.
• To provide professional treatments and high quality services.
• Conduct skin analysis and consultation.
• Recommend and advise clients on suitable package, products, treatments and body care.
• Manage appointments, payment billing and collection.
• Update and maintain client records including personal details, treatment and medical history, patient notes, before and after photos, session claimed and etc into system.
• Follow up customer treatment and condition as required.
• Prepare treatment rooms, maintain cleanliness and hygiene work environment.
• Practice safety when using products and machinery.
• Build customer relationship and handle customer enquiries and complaints.
• Achieving and exceeding sales target/ KPI sets by the management.
• Perform any other related duties as assigned.

Available Branches: Damansara Utama, Puchong, Cheras, Melawati, Bangi, Shah Alam,

Johor (Austin/ Sutera), Kelantan, Kuala Terengganu, Putrajaya, Penang

Requirements

• Minimum 1 years experiences in Beauty Industry.
• Able to speak Malay, English. Mandarin will be preferred.
• Willing to work retails hour.

Benefits

• Attractive salary with Basic and Allowances
• Group and Personal Commission
• Monthly Incentives
• Uniform Provided
• Professional training and career development opportunities
• Bonus / Yearly Increment / Company Trip
• Early confirmation based on performance
• Annual Leave, Medical Leave, Child Care Leave and etc
• KWSP , SOCSO & EIS
• Monthly Celebration
• Attendance Allowance
• Company Insurances

"We're seeking a results-driven individual. If you can drive team success and business

growth, welcome to join us."

欢迎加入我们

Company Profile

MY Clinic

Hair & Beauty Services

51-150 employees

My Clinic,Beauty & Medispa is a registered aesthetic clinic located at damansara

utama/uptown. We are dealing with large range of medical aesthetic machines,

professional skincare products, facial and spa for ladies. We are newly opened and

there is a huge potential and steep growth in success at our company. With

business expansion plan, we are seeking creative, ambitious and energatic

individuals to join our team.

Perks and benefits

• Medical

• Miscellaneous allowance

• Education support

• Parking

Company information

Registration No.

1092451-T

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities
• Paid training and development

We are seeking a dynamic and results-oriented Sales / Business Development Executive to join our

team specializing in printing labels. The ideal candidate will have a strong background in sales,

excellent communication skills, and a deep understanding of the printing label industry. This role

involves identifying and pursuing new business opportunities, maintaining and nurturing client

relationships, and achieving sales targets.

Working 5 days in a week

Company phone + Sim

Basic + Car Allowance+ Petrol Allowance+ Commission = can up to RM4k– 8K

**We also encourage fresh graduates who are willing to grow with us

Key Responsibilities:

• You will need generate leads through various channels, including online research, cold calls, networking events, and referrals.
• Identify and research potential clients in the target market
• Prepare and deliver persuasive sales presentations to potential clients, showcasing our label printing capabilities.
• Build and maintain strong, long-lasting relationships with existing clients.
• Provide product knowledge and technical information to clients, helping them understand our offerings.
• Understand clients needs and requirements, offering tailored solutions and ensuring client satisfaction.
• Regularly follow up with clients to address inquiries, resolve issues, and upsell additional products and services.

Qualifications / Requirement:

• Bachelors degree in Business, Marketing, or a related field is preferred.
• Proven experience in sales, preferably in the printing or labeling industry.
• Strong communication and interpersonal skills.
• Excellent negotiation and closing skills.
• Ability to work independently and as part of a team.
• Knowledge of printing processes, label materials, and industry trends is a plus.
• A valid driver license and access to transportation may be required for client visits.
• Able to communicate is Chinese.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture

We are seeking a dynamic and results-oriented Sales / Business Development Executive to join our

team specializing in printing labels. The ideal candidate will have a strong background in sales,

excellent communication skills, and a deep understanding of the printing label industry. This role

involves identifying and pursuing new business opportunities, maintaining and nurturing client

relationships, and achieving sales targets.

Working 5 days in a week

Company phone + Sim

Basic + Car Allowance+ Petrol Allowance+ Commission = can up to RM4k– 8K

**We also encourage fresh graduates who are willing to grow with us

Key Responsibilities:

• You will need generate leads through various channels, including online research, cold calls, networking events, and referrals.
• Identify and research potential clients in the target market
• Prepare and deliver persuasive sales presentations to potential clients, showcasing our label printing capabilities.
• Build and maintain strong, long-lasting relationships with existing clients.
• Provide product knowledge and technical information to clients, helping them understand our offerings.
• Understand clients needs and requirements, offering tailored solutions and ensuring client satisfaction.
• Regularly follow up with clients to address inquiries, resolve issues, and upsell additional products and services.

Qualifications / Requirement:

• Bachelors degree in Business, Marketing, or a related field is preferred.
• Proven experience in sales, preferably in the printing or labeling industry.
• Strong communication and interpersonal skills.
• Excellent negotiation and closing skills.
• Ability to work independently and as part of a team.
• Knowledge of printing processes, label materials, and industry trends is a plus.
• A valid driver license and access to transportation may be required for client visits.
• Able to communicate is Chinese.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Open culture

工作範圍

-為客戶提供專業的治療和產品建議

-提供個人化治療方案，向客戶推薦合適的治療方法和產品。

-建立並維持良好的客戶關係，定期跟進客戶的治療結果和滿意度。

-完成銷售目標並提升門市業績。

職位要求：

-優秀的溝通能力和良好的服務態度

-銷售背景及較強的成交能力

-對美麗的熱情

-有美容相關行業經驗者優先

我們將提供什麼：

-提供培訓

-良好的工作環境

- 優秀的職涯發展

我們將提供什麼：

- 佣金和EPF

- 每月休息日（6天），包括週末

- 公共假期休息

有興趣的候選人可以WhatsApp您的申請至016-223 8282

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 定期團隊活動
• 事假
• 開放文化
• 個人發展機會
• 心理健康保險
• 殘障福利

Job Scope

-To provide professional suggestions on treatments and products to customers

-Provide personalized treatment plans, recommending suitable treatment and products to customers.

-Establish and maintain good customer relationships, regularly following up on customers' treatment results and satisfaction.

-Achieve sales targets and enhance the outlet’s performance. 

Job Requirements:

-Excellent communication skills and good service attitude

-Sales background and strong closing ability

-Passion in beauty

-Preferably experience in beauty-related industry

What we will offer:

-Trainings provided 

-Good working environment

-Excellent career advancement 

What we will offer:

-Commission and EPF

-Monthly off day (6 days) included weekends

-Public Holidays OFF

Interested candidates can WhatsApp your application to 016-223 8282

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Regular team activities
• Personal leave
• Open culture
• Personal development opportunities
• Mental health coverage
• Disability benefits

Responsibilities:

- Leverage your existing customer base to promote and sell our range of hardware products.

- Conduct regular visits to potential and existing customers to present our hardware products and grow sales.

- Identify and pursue new business opportunities to increase sales and market share.

- Build and maintain strong relationships with clients, understanding their needs and providing personalized solutions.

- Travel to different locations as required to meet with customers, including occasional overnight stays.

Requirements:

- Proven experience as a Sales Representative, preferably in the hardware industry.

- Own a customer base that can be leveraged to drive additional sales.

- Excellent communication and interpersonal skills to build rapport with customers.

- A valid driver's license and access to reliable transportation.

- Proficiency in using sales management tools and software.

Perks & Benefits

• Commission and bonus
• Personal leave
• Remote work flexibility

Python Developer

We are looking for a passionate and hardworking Python Developer who has the following skills:

Responsibilities:

• Customize, develop and deploy Odoo applications to optimize business processes.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Integrate third-party services and APls to extend Odoo's functionality.
• Write clean, maintainable, and well-documented Python code.
• Troubleshoot and resolve issues, ensuring smooth functionality and integration of Odoo modules.
• Test and debug customizations, new features, and updates to existing Odoo applications
• Assist in training and support for end-users to ensure effective use of the customized Odoo system.
• Continuously learn and stay updated on the latest Odoo versions and best practices.

Requirements:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• 2+ years of experience in Python development, specifically in Odoo customization.
• Strong understanding of Odoo framework and ORM API.
• Experience in database management (PostgreSQL is preferred).
• Proficient in front-end technologies like HTML, CSS, and JavaScript.E
• Familiarity with version control systems such as Git.
• Strong analytical and problem-solving skills with attention to detail.
• Someone who is able to think outside the box and learn things quickly . Alert, driven and can speak up

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities
• Season Parking
• Panel Doctor

Responsibilities:

• Compares prices amongst various vendors in order to make sound purchasing decisions.
• Manage within a given budget to purchase goods and services for an organization.
• Guarantees that products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
• Negotiate with contractors on price, mode of shipping, and delivery time.
• Purchase goods such as office supplies on a continuing basis in order to maintain certain inventory levels.
• Monitor invoices for accuracy, and authorizes the accounts payable department to issue payment.
• Analyse the performance of certain vendors in order to decide whether or not to continue buying from them.
• Input data concerning inventory and order amounts into a computer database.

Requirements:

• Proven working experience as a procurement specialist.
• Knowledge of sourcing and procurement techniques as well as a dexterity in 'reading' the market.
• Talent in negotiations and networking.
• Thorough knowledge of supplier or third party management software.
• Excel in decision-making and working with numbers.
• Familiarity in collecting and analyzing data.
• Possess at least a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration.

Perks & Benefits

• Annual leaves, medical leave & hospitalization leave.
• EPF, Socso & EIS contribution.
• Five Days Work

Responsibilities:

• Compares prices amongst various vendors in order to make sound purchasing decisions.
• Manage within a given budget to purchase goods and services for an organization.
• Guarantees that products are delivered in a timely manner, and that the quality of the goods received is satisfactory.
• Negotiate with contractors on price, mode of shipping, and delivery time.
• Purchase goods such as office supplies on a continuing basis in order to maintain certain inventory levels.
• Monitor invoices for accuracy, and authorizes the accounts payable department to issue payment.
• Analyse the performance of certain vendors in order to decide whether or not to continue buying from them.
• Input data concerning inventory and order amounts into a computer database.

Requirements:

• Proven working experience as a procurement specialist.
• Knowledge of sourcing and procurement techniques as well as a dexterity in 'reading' the market.
• Talent in negotiations and networking.
• Thorough knowledge of supplier or third party management software.
• Excel in decision-making and working with numbers.
• Familiarity in collecting and analyzing data.
• Possess at least a Bachelor's Degree in Supply Chain Management, Logistics or Business Administration.

Perks & Benefits

• Annual leaves, medical leave & hospitalization leave.
• EPF, Socso & EIS contribution.
• Five Days Work

Location : Georgetown (Penang), Johor Bahru and TTDI

As a Site Reliability Engineer (SRE), your job is to keep important systems running smoothly and efficiently. You'll work between the development and operations teams to ensure the systems are reliable, fast, and can handle growth. You'll use tools, automate tasks, and follow best practices to make the systems better and easier to manage.

Key Tasks:

• Build systems that can handle heavy use and rarely fail.
• Create tools to automate tasks and reduce manual work.
• Track and improve system performance using specific goals and metrics (like SLOs and SLIs).
• Investigate problems, find causes, and fix them to prevent future issues.
• Work with different teams to set up reliable systems and handle problems when they arise.
• Solve issues with databases, networks, and system platforms (like Kubernetes).
• Ensure problems are fixed within agreed timelines.
• Find and fix performance issues in systems.
• Keep clear documentation of processes and fixes for easy sharing and compliance.

Skills Needed:

• Know programming languages like Python, Golang, or Java.
• Experience in designing reliable and scalable systems.
• Understanding of SRE principles (e.g., SLOs, SLIs, and reducing manual work).
• Familiar with cloud services (like AWS, Azure, or Google Cloud).
• Strong Linux system administration and troubleshooting skills.
• Good at solving problems and working independently or in a team.

Bonus Skills:

• Familiarity with monitoring tools and system performance optimisation.
• Experience in automation and scripting for system management.
• Knowledge of DevOps practices (like CI/CD and containerisation).

This role is ideal for someone who loves solving technical challenges and improving systems to make them run better every day.

• Competitive remuneration package
• Hybrid working mode
• Offices in Penang Georgetown, Johor Bahru, and Petaling Jaya

Job Responsibilities

1.      Review consultant drawings to identify opportunities for value engineering, ensuring cost-effective and efficient project solutions.

2.      Collaborate with consultants and contractors to monitor project progression, expedite drawings, and ensure timely project delivery.

3.      Assess design, tender, and construction drawings to ensure accurate interpretation and alignment with the original design intent.

4.      Work closely with other departments to keep time and cost plans updated, ensuring cohesive project management.

5.      Provide expert technical support to resolve construction-related challenges, ensuring project standards and quality are maintained.

6.      Implement and oversee quality assurance procedures to ensure all project deliverables meet the required standards and specifications.

7.      Ensure all projects comply with relevant local laws, building codes, and industry standards, maintaining high standards of safety and legality.

8.      Stay updated with the latest industry trends, technologies, and best practices, integrating innovative solutions into project execution.

Qualifications

1.      Education: Bachelor’s degree in civil engineering

2.      Experience: 4-5 years of experience in a consultant role within the civil and structural engineering field.

Skills and Competencies

1.      Technical Proficiency: Proficient in Microsoft Office Suite, AutoCAD, and other relevant engineering software.

2.      Soft Skills: Strong teamwork, problem-solving, and decision-making abilities.

3.      Communication: Excellent verbal and written communication skills to effectively liaise with team members, consultants, and contractors.

4.      Project Management: Ability to manage multiple projects simultaneously, ensuring deadlines and quality standards are met.

5.      Analytical Skills: Strong analytical and critical thinking skills to assess complex engineering challenges and develop effective solutions.

• Develop a detailed project plan that includes timelines, budgets, resources, and risk assessments.
• Coordinate with various teams, including design, manufacturing, construction, and maintenance teams, to ensure project goals are met
• Ensure the project adheres to quality standards and regulations
• Maintain accurate project documentation, including progress reports, technical specifications, and change orders
• Maintain effective communication with stakeholders, including clients, contractors, and vendors.
• Identify and resolve technical issues and problems that arise during the project
• Review engineering design and conduct value engineering to minimize project cost

• Bachelor degree in electrical engineering or equivalent (Preferably electrical engineering)
• Minimum 3 years of working experience in project management
• Able to be relocated to outstation for project execution
• Strong capability in planning and coordination with good resource management skills
• Good communication and interpersonal skills
• Competent in Autocad & Microsoft office (project, excel, power point etc.)
• Proficient in english & malay. Having mandarin proficiency will be a plus point.

At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich the society through constant innovation and development of solution driven tools.

Job Descriptions:

• Responsible for the daily branch operations management and branch sales revenues, profitability and branch KPIs.
• Ensure central control system and standardize branch operations are maintain at all times.
• Oversee, coordinate and assist Sales Manager in controlling the work of the sales personnel and ensure the achievement of sales targets and objectives which may consist of one or several places within a specified geographic district. 
• Analyze Branch sales revenues, profitability, expenditures, AR and collections, manpower development and to put in place actions plan for Branch’s staff to execute accordingly.
• Conduct monthly Branch Operations Meeting with the sales, service and administrative staff to be completed with meeting minutes documented and submit to BOD for record and analysis.
• Responsible for the overall administration of branch affairs from work processes to staff relations to ensure work ethics, team work, responsibility and cooperation.
• Ensure and monitor all branch staff comply with all ISO procedures and processes, and work in liaison with ISO/internal control auditors’ to improve Branch processes.
• Ensure and monitor all Branch staff adhere to the rules and authorization compliancy and support/assist HOD on risk management and crisis management when required.
• Oversees the technical operations and ensure efficiency of service and repairs. Maintain close liaison with technical manager/supervisor with regards  technical problems and  ensure they are  attended to promptly  and efficiently.
• Ensure and monitor all Branch’s service personnel to complete at least expert level in the outward e-learning program and motivate them to achieve Master level.
• Ensure and monitor the progress of CRSC installation of the new and existing MIF and the utilization of CSRC as diagnostic tools for the service supervisor and technical officer 
• Ensure all solutions, IT services, CSRC and networking are fully supported by the regional BSE/branch’s BSSSO, and to maintain summary records of their activities. 
• Ensure that all PP customers are fully supported by the post-sales team with urgency and maintain sound working relationship with customers and PP users. 
• Identify and coach potential staff for career advancement as part of our human resource development plan.
• Ensure reports are appropriately updated and submitted on time.
• Meet and promote good business relationship with Branch top customer accounts.
• This position is available for Alor Setar, Kota Bharu & Kuching

Job Requirement:

• Candidate should possess a Bachelor Degree, Diploma / Advanced Diploma or equivalent in All Business Field,Business Studies / Administration / Management,Marketing
• Preferably at least 3 years of related working experience.
• Preferably Executive specializing in Management or equivalent.
• Good communication skills in English,Malay,Chinese language for both spoken and written
• 4 positions available

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.my, helps millions find the insurance policy with the best value and highest coverage for them.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service. We are seeking a Customer Service Representative to join our passionate team and help us maintain our commitment to excellence.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently

Responsibilities

• Own customer communications (chat and calls mainly) from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• This role is open only to locals.
• Fully Work from Office - Office Location: 1 Tech Park, Bandar Utama
• 4 Shift timings: 7am - 4pm, 9am - 6pm, 11 am - 8pm, 3pm - 12am (weekdays and weekend)
• Possess own transportation is encouraged
• Open to fresh graduates
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• A positive attitude and a commitment to delivering outstanding service
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.

• International work environment and flat organization
• Team culture - highly practical and results oriented.
• Free training and development, constantly improve yourself.
• Fast moving, challenging and unique business problems.
• Competitive salary.
• Casual work attire