Total 11 workforce administration job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

Job Description

• Assist the Project Manager / Construction Manager on the project site works progress and delivery.
• Liaise with client's representatives with regards to all site matters with proper documentation.
• Coordinate with the main contractor / subcontractors / consultant with the delivery of products and installation works.
• Liaise with suppliers/subcontractors on submission for approval and procurement of materials and products.
• To crosscheck and submit all documents required for materials submission, shop drawings, and as build drawing submission in team binder.
• Review of consultant’s documents for discrepancies.
• To issue correspondence letter regarding for the site works matters.
• Attend site meeting if required.
• Responsible for monitoring the daily process and progress at the project site.
• Carry out inspection of purchased materials delivered to the project site.
• Identify and records quality control problems during production or site work.
• Responsible for determining the cause of the quality problem and initiate corrective action.
• All site administration works
• Other duties to be performed as and when required  

Minimum Education & Experience

• Higher Diploma / Certificate in Building / Architecture Studies or equivalent
• 3 – 5 years working experience in construction field
• Effectively bilingual with good verbal and writing skills
• Proficiency in MS Office application
• Possess CIDB qualification.
• Independent, proactive, technically competent and team player with good interpersonal and communication skills.
• Possess teamwork spirit, problem solving skills and able to work independently.
• Able to speak, read and write in English, Mandarin, Bahasa Malaysia. (in order to liaise with the English & Mandarin speaking officer / vendors)

Skills & Knowledge Required

• Well verse with the use of Microsoft Excel, Words, Autocad, etc.
• Strong analytical and problem solving skills and meticulous.
• Proven experience working as a Project Coordinator, preferably in the ID contractor industry.
• Good knowledge in construction activities processes.
• Ability to work well in a team and independently, managing multiple projects simultaneously.
• Be a team player, proactive and systematic in your approach
• Candidate with ID and facade works knowledge will be an advantage

職位描述

• 協助專案經理/施工經理處理專案現場工程進度和交付。
• 就所有現場事宜與客戶代表聯絡並提供適當的文件。
• 與主承包商/分包商/顧問協調產品交付和安裝工程。
• 與供應商/分包商聯絡，提交材料和產品的批准和採購。
• 交叉檢查並提交團隊活頁夾中提交資料、施工圖和施工圖所需的所有文件。
• 審查顧問文件是否有差異。
• 就工地工程事宜發出信函。
• 如果需要，參加現場會議。
• 負責監控專案現場的日常流程和進度。
• 對運抵工程現場的採購資料進行檢查。
• 識別並記錄生產或現場工作期間的品質控制問題。
• 負責確定品質問題的原因並採取糾正措施。
• 所有網站管理工作
• 其他需要時應履行的職責

最低教育程度和經驗

• 建築/建築研究高級文憑/證書或同等學歷
• 3 – 5年建築領域工作經驗
• 有效的雙語能力，具有良好的口語和寫作能力
• 熟練MS Office應用程式
• 擁有CIDB資質。
• 獨立、積極主動、技術能力強、具備團隊合作精神，具備良好的人際溝通與溝通能力。
• 具有團隊合作精神、解決問題的能力並且能夠獨立工作。
• 能夠說、讀、寫英語、華語、馬來語。 （以便與英語和普通話官員/供應商聯絡）

所需技能和知識

• 熟練使用 Microsoft Excel、Words、Autocad 等。
• 分析解決問題能力強，工作細緻。
• 擁有擔任專案協調員的豐富經驗，最好是在 ID 承包商行業。
• 良好的施工活動流程知識。
• 能夠很好地團隊合作和獨立工作，同時管理多個專案。
• 成為團隊合作者，積極主動且有系統地對待你的方法
• 具有 ID 和外牆工程知識的候選人將優先

DUTIES & RESPONSIBILITIES

• Assist in gathering information and preparing questionnaires for various services;
• Assist in developing a new visa process system and digitalization;
• Dealing with various local authorities, local agencies, and local councils;
• General administrative assistance to the department;
• Communicate with foreign clients in English.
• Undertake any other duties from time to time as assigned by Supervisor

REQUIREMENTS

• Able to commit to full-time internship for at least 4 - 6 months
• Pursuing a degree or equivalent
• Proven ability to appropriately handle sensitive information required
• Excellent interpersonal and communication skills
• Self-motivated, collaborative and strong focus on service delivery, quality and efficiency
• Well-organized with good time management in completing given tasks

Please send us your CV and duration of internship via email to hr@malaysia.ahk.de

Only shortlisted applicants will be notified

Perks & Benefits

• Internship Allowance
• Nearby public transport
• Central location
• Personal leave
• Personal development opportunities
• Open Culture

Reporting to the Senior Associate Director, Client Operations, a list of your responsibilities will include: 

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

This position will have the primary responsibility of managing fund accounting team(s) providing the full range of fund administration services to private equity and hybrid funds. A partial list of responsibilities and skills includes:

• Manage a team of accountants responsible for client deliverables such as NAV production, financial statements and associated reports and assist with the review process.
• Manage client relationships and client queries and help to resolve issues/queries raised by our clients. 
• Ensure the service level agreement and accuracy of client deliverables prepared by their team.
• Ensure that the team is trained, engaged and as efficient and effective as possible in achieving organizational goals.
• Help with the coordination of resources and make sure that appropriate cross training and coverage is in place to meet client and organizational expectations for deliverables.
• Oversea the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in multiple system initiatives and projects and contribute to idea generation for future process or technological improvements. Expected to participate on both a local and global level.
• Perform other duties as assigned and incidental to the work described above.

The Associate primary responsibility will be to provide administrative assistance to the Client Account Management Team and will play a crucial role in delivering exceptional services to our clients. You will be responsible for assisting with various tasks related to client communication, account management, and administrative duties. A partial list of responsibilities and skills includes:

• Provide administrative support to the client account managers, including preparing documents, reports, and presentations.
• Organize and maintain client files, records, and databases.
• Assist in managing client accounts, including updating account information.
• Preparation of key performance indicators reports.
• Coordinate and schedule client meetings and appointments.
• Work closely with the client account managers to ensure all client needs are met efficiently and effectively.
• Identify and highlight opportunities for internal process improvement and increase in efficiency.
• Conducting research and analysis to support the development of client strategies.
• Participate in team meetings and contribute ideas for improving client services and operational efficiency.
• Perform other duties as assigned and incidental to the work described above.

1. Acquire and manage quotation from suppliers.
2. Responsible for purchase order preparation and relevant purchasing processes in M-tech System including goods receiving.
3. Update, maintain and document purchasing records and database in the system and hardcopy.
4. Monitor and coordinate deliveries of items to ensure that all items are delivered on time.
5. Working closely with requestor to enhance product knowledge to ensure specification of the product or items requested meeting requirements as set forth by the  management.
6. Apply new supplier master code for JDE and M-tech system.
7. Chasing payment on behalf of supplier.
8. Assist HQ liaise with supplier pertaining to direct payment matters such as get the bank statement, SSM certificate, GST questionnaire form, direct payment form from supplier.
9. To order printed form such as purchase order form, letter head and requisition order form from HQ.

• Manage a team of fund accountants responsible for client deliverables such as NAV production, financial statements and associated reports;
• Ensure the team is trained, engaged and as efficient as possible in achieving organizational goals.
• Partner with investment managers, brokers and auditors for daily operational issues;
• Work with other teams, such as IO, finance, regulatory reporting and banking to ensure all deliverables are met
• Participate in multiple system improvement projects, global and local plans and identifying and building on efficiency improvements
• Ensure the accuracy of client deliverables prepared by your team while observing service level agreement timelines.
• Maintain responsibility for the audit process, prepare financial statements or review such if prepared by other parties.
• Ensure all processes are performed following operational controls as stipulated in SOC1 and all relevant checklists are completed.
• Ensure all fees are billed on time and collected promptly for their assigned team.
• Participate in different system projects and contribute to idea generation for future process or technological improvements.
• Any other ad-hoc tasks as needed by our clients, organization, or employees on their team.

Who are we seeking?

We are seeking a dynamic and experienced Enterprise Account Manager to oversee key account management, drive lead generation, manage sales operations, and support business development initiatives on a daily basis.

About us:

We are recruiting on behalf of a leading global company at the forefront of electrical and digital infrastructure innovation for over 160 years. This organization delivers cutting-edge solutions for energy efficiency and intelligent building management.

What will you do?

• Build strong client relationships to ensure satisfaction and retention.
• Generate leads and pursue new business opportunities to grow the client base.
• Manage sales operations to hit revenue targets.
• Drive business development and support project-based sales.
• Work with internal teams to align business goals and client needs.

What we are looking for:

• Minimum of 4 years of experience in account management and business development.
• Knowledge of data center solutions and technologies is an advantage.
• Fluent in English and Mandarin
• Proven skills in lead generation and sales.
• Strong experience in sales operations.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced work environment.
• Bachelor's degree in IT, Engineering, or a related field.

What’s in store for you?

Salary: RM5,000 to RM9,000 (inclusive of allowances)

Allowances:

• RM700 (Klang Valley)
• RM50 (Toll)

• Petrol Card
• Company Phone
• Commission structure based on project achievements

As the Workforce Analyst at Keypath Education, you will provide deeper insights to our workforce capacity to respond to our work volumes across multiple functions and media.  You will collaborate with staff across Student Operations to ensure that workforce data will be provided to support both tactical and long-term decisions relating to the workforce.

The role supports the Workforce Manager effectively implementing workforce planning strategies and change, undertake scenario modelling and develop prediction techniques. You will monitor and drive effective contact centre performance across all queues and contact types in real time to deliver outstanding customer service. Your role involves analysing data, adjusting staffing levels, and communicating with team leaders and Keypath student advisors to address any immediate needs or issues

In this role, you will have to ensure that the Contact Centre meets student expectations through effective real time monitoring and strategies and empower them to deliver on driving student advocacy through supporting tools and processes. Provide stakeholders accurate and immediate reporting around drivers behind queue performance challenges through regular forums and comprehensive reporting.

This role will be on a fixed-term 12-month contract with possibility of extension, subject to business requirements.

The successful candidate will be based in Malaysia and will be part of and working with our Australian business directly. Working hours will be 7AM – 3PM daily from Monday to Friday.

Accountabilities: 

• Data Collection & Analysis: Gather and analyse workforce data and performance metrics. Ensure data quality and spot trends to guide strategic workforce planning. Analysis of data and reporting to identify emerging trends and anomalies to add value to the end-to-end workforce management process.
• Rostering: Create and maintain accurate rosters that meet the business needs.
• Real Time Monitoring: Monitor real time call volumes, student advisor availability and service levels across multiple channels.
• Intraday Management: Adjust intraday staffing plans based on actual volume, student advisor availability and absenteeism.
• Performance Reporting: Provide real time performance reporting and updates to Team Leaders and Managers, highlighting any areas of concerns or trends that require attention.
• Coordination and Communication: Work closely with Team Leaders, Managers, and the Workforce Manager to communicate real time performance, identify gaps and recommend actions to improve contact center performance.
• Incident Management: Quickly identify and respond to service disruptions, outages or any other incidents affecting the contact center’s ability to meet contact center targets.
• Ad Hoc Analysis: Conduct ad hoc analysis as needed to investigate and resolve specific issues or to provide insights on operational performance.
• Compliance and Adherence: Ensure all student advisors operations are compliant with company policies and that agents adhere to their schedules.

• Provide general administrative support to the team, including but not limited to managing calendars, coordinating meetings, and handling correspondence.
• Conduct and maintain digital marketing activities via social media platforms such as Facebook, Instagram and LinkedIn. 
• Initiate sales plans and strategies with clients and stakeholders
• Assist in organizing and maintaining company records, documents, and files.
• Conduct research and gather information to support decision-making processes.
• Analyze data and prepare reports or presentations as required.
• Assist in the preparation and execution of company events or meetings.
• Collaborate with team members to ensure smooth operations and efficient workflow.
• Respond to inquiries and provide assistance to internal and external stakeholders.
• Maintain confidentiality and handle sensitive information with professionalism.
• Stay updated on industry trends and best practices in business administration.