Total 85 technical support job vacancies in Malaysia

About the role

We are seeking a talented Technical Veterinarian cum Product Specialist to join our team in Shah Alam, Selangor. This full-time position will play a crucial role in providing technical support and product expertise to our livestock, feed, and companion animal customers.

What you'll be doing

• • Provide technical support and advice to clients on the use of our animal health and nutrition products
  • Conduct training and education sessions for customers on product features, usage, and best practices
  • Assist in the development and testing of new animal health and nutrition products
  • Stay up-to-date with the latest industry trends, regulations, and best practices in veterinary medicine and animal care
  • Collaborate with the sales and marketing teams to support product launches and promotional activities
  • Liaise with regulatory bodies and industry associations to ensure compliance with relevant laws and regulations

What we're looking for

• • A qualified veterinarian with a degree in DVM Veterinary Medicine or MSc.
  • At least 3-5 years of experience working in the animal health / livestock industry or animal clinics
  • Strong technical knowledge and understanding of animal health, nutrition, and care
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and stakeholders
  • Proficiency in problem-solving, analytical thinking, and critical decision-making
  • A passion for staying up-to-date with the latest industry trends and innovations

What we offer

• • Competitive salary 
  • Company car will be provided

Interested candidates are invited to write-in or email the application stating comprehensive details of qualification, expected salary, contact telephone number.

Gladron Chemicals Sdn Bhd (93253-W)

No. 7, Jalan TP 7, UEP Industrial Park, 40400 Shah Alam, Selangor, Malaysia

Tel : 03 5191 8989

Email :howard@gladron.com

What we offer

• • Competitive salary 
  • Company car will be provided

工作亮點：

我們在現場體驗方面提供不斷發展的平台，

成長技術改進指南和技能增強培訓

更少的層級，更少的辦公室政治

我們正在招募多個工作地點，請申請進一步討論。

職位描述：

• 制定時間表，確保所分配項目的完美執行。
• 使專案按計劃、按預算、按規範進行。
• 透過足智多謀的想法或建議為指定的投標制定成本核算。
• 與供應商/供應商/承包商聯絡，並得到直接上級的認可
• 確保材料按目標日期到達現場
• 顧問、客戶、供應商、供應商和承包商之間的現場協調
• 透過解釋客戶/所有者/最終用戶的需求和要求，以正確的理解方式與他們進行有效的溝通。
• 與客戶/設計師/顧問/承包商一起規劃、協調和編制工程設計工作
• 工程製圖準備
• 根據工程要求準備現場進度報告。
• 準備施工工作報表方法
• 規劃和安排項目的測試和調試，以滿足規格和要求。
• 確保專案的各個方面順利進行，同時遵守公司內部標準作業程序以及外部法規和法律
• 項目完成後準備移交文件。

職位要求：

• 擁有電氣/機械或土木工程或同等學歷學位證書
• 有1-2年以上施工第一線工作經驗者優先
• 有專案現場經驗
• 能夠在最少的監督下工作

好處 ：

• 津貼（旅費、交通費等）
• 醫療保險
• 個人發展機會

職責：

• 跟進專案或維護工作，確保按時交付產品、設備、文件、安全和服務支援。
• 確定解決問題的技術問題，並提前規劃製造、產品交付和維修工作。
• 與供應商和承包商協調進行現場考察、技術評估，並確保高水準的產品和服務交付。
• 為客戶提供工程/技術支援。
• 協助準備技術文件和報告。
• 展現基本技術問題的實際操作技能

要求：

• 任何技術相關領域的最低證書。
• 有火災警報系統、弱電或相關經驗者優先。
• 個性主動、有上進心、充滿活力。

工作福利

• 公積金+社險
• 年度獎金
• 每年增量
• 激勵獎勵

Roles

• Customers engagement, engage new customers/channel and maintain services to existing customers.
• Work with Manager and Senior Management on Sales Strategy to achieve business goal.
• Maintain product knowledge and to provide technical solution to customers.
• Builds solutions that leverage technology to meet our customers’ business needs.
• Works with the project, service team to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical evaluations, implementation, and ongoing technical account management.
• Engage with potential customers to understand their technical requirements and provide solutions that meet their needs.
• Prepare technical proposals and quotations for customers.
• Provide ongoing technical support and addressing customers’ inquiries, concerns and technical issues.
• Gather customers feedback and market insights for service and product development and improvement.
• Monitor and measure product sales target according to the tracking plan.

Qualifications

1. Diploma or Bachelor’s degree in any related engineering field.

2. Fresh graduate or 2 years of experience in technical sales.

3. Strong interpersonal skill and confidence.

4. Results-oriented, self-motivated, energetic, professional, reliable, and a team player.

5. Excellent verbal and written communication skills to work comfortably with people at all levels.

6. Problem solving skill.

7. Technical minded, attentive learner and detail-oriented.

8. Able to travel locally and overseas.

Perks & Benefits

• Personal leave
• Personal development opportunities

JOB RESPONSIBILITIES :

• Advise customers in application and choice of the right product range.
• Attend to enquiries and develop new customers from sales lead
• Developing quotes and business proposals for presentation
• Attending and participating trade fairs, conferences and conducting customers/markets
• visits.
• Align to customers’ needs and company capabilities in terms of product innovation,
• extension, existing product improvement, market trends and solutions.
• Maintain up to date information on food trends and technology and contributes new
• products ideas/concepts for various food applications.

JOB REQUIREMENTS :

• Qualification Required: Candidate must possess at least a Degree in food science, food
• technology, nutrition or relevant disciplines.
• Industrial Background Preferred: Minimum 5 years of relevant experience in food
• industry. Strong knowledge in food technology and application is an added advantage.
• Industrial Background Preferred: Manufacturing
• Result oriented, able to plan and execute sales growth in meeting individual and
• company sales target
• Strong desire to seek opportunities for new business development in the industrial
• ingredients market
• Fast learner, creative and willingness to explore ideas and act on it.
• Team player with good interpersonal skills, capable of building conductive relationships
• with colleagues and business partners.
• Possess own transport and willing to travel as and when necessary.
• Proficient in Microsoft Office (MS Excel, MS Word, MS PowerPoint)
• 01 Full-Time position available.

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in IT field

- Chinese Candidates Preferred

- Own Transportation

Tasks & Responsibilities:

Customer Support

- Provide first-line support to customers via phone, email, or chat.

- Diagnose and resolve technical issues related to POS &Accounting systems, including hardware, software, and network connectivity problems.

- Escalate unresolved issues to higher-level support or specialized teams as necessary.

Technical Assistance

- Assist in the installation and setup of POS & Accounting systems at customer locations.

- Configure POS & Accounting software according to client requirements, ensuring compatibility with existing systems and hardware.

- Provide training to end-users on the proper use and maintenance of the POS & Accounting system.

Maintenance and Updates

- Perform regular system maintenance and updates to ensure optimal performance and security.

- Monitor system performance and proactively address potential issues.

- Manage software updates and patches, ensuring minimal disruption to business operations.

Documentation and Reporting

- Maintain detailed records of support requests, solutions provided, and other customer interactions.

- Create and update user manuals, FAQ documents, and technical support documentation.

- Generate reports on common issues, system performance, and customer feedback to inform improvements.

Team Collaboration

- Coordination with Senior Staff : Work closely with senior technical support specialists and other team members to resolve complex issues and improve support processes.

- Feedback and Suggestions: Provide feedback and suggestions to improve software features and customer support services based on customer interactions and issues encountered.

Learning and Development

- Continuous Learning: Stay updated with the latest software features, updates, and industry trends to provide knowledgeable support to customers.

- Training Participation: Participate in internal training sessions to enhance your technical skills and product knowledge.

Compliance and Security

- Data Security: Ensure that customer data is handled securely and in compliance with company policies and relevant regulations.

- Policy Adherence: Follow company policies and procedures in all customer interactions and technical support activities.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

Job Responsibilities:

• To coordinate with sales team for customers’ enquiry, order, and payment collection.
• To assist in preparing marketing tools include brochures, catalogues, flyers, as well as online marketing materials.
• Prepare documentation such as Quotation, Invoice and Delivery Order (DO) and other relevant documents after received Sales Order.
• Working closely with sales team as well as supporting them to meet customers' requirements.
• Assist with colleagues for stock take to ensure stock being controlled and reconciled with data storage system.
• To perform administrative work and maintain proper filing.
• To perform any ad-hoc duties assigned by superior from time to time.

Job Requirements:

• Candidates must possess at least Diploma or Degree in any field of studies.
• Fresh graduates or candidate with less than 2 years working experiences are encouraged to apply.
• Required language(s): English, Bahasa Malaysia and Mandarin.
• Proficient in Microsoft Office (Excel, Words & Power Point).
• Willing to support weekend when is needed.
• Multi-tasking, responsible, minimum supervision is required and attentive to details.
• Possess strong passion on career’s growth
• Positive attitude and good coordination skill.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Company trips
• Personal development opportunities
• Paid training and development
• Remote work flexibility

角色描述

我們正在馬來西亞尋找一名初級技術專家加入我們充滿活力的團隊。

作為技術專家，您將在向潛在客戶展示和推廣我們的產品功能、優勢和頂級品質方面發揮關鍵作用。您將成為尋求專家協助、解決技術疑問並對客戶可能遇到的任何問題進行故障排除的首選人員。

為了成功地完成這項工作，個人必須具有高能量水平，並且能夠及時有效地履行每項基本職責。以下列出的要求代表了所需的最低知識、技能和能力水準。我們的工作環境快節奏且令人興奮！

職責

• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意。
• 根據室內設計師、木匠和建築師的具體需求提供全面的產品培訓課程，使他們能夠在自己的專案中有效地利用我們的產品。
• 與跨職能團隊成員合作，為主要客戶組織和執行產品培訓計劃，確保與業務目標和客戶要求保持一致。
• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 隨時了解產業趨勢、產品開發和競爭對手產品的最新動態，為客戶提供明智的指導和建議。
• 與客戶建立並維持牢固的關係，了解他們的需求和挑戰，以提供個人化的支援和指導。
• 協助開發產品文件、培訓材料和資源，以促進有效的產品採用和使用。
• 能與木工聯絡溝通，了解木工加工知識。
• 更新技術報告並在CRM系統中維護準確的記錄。

要求

• 文憑、A-Level 或同等實務經驗。
• 至少 1 年相關經驗。
• 必須擁有自己的車輛，並且必須願意在全國範圍內（整個馬來西亞）旅行。
• 具有技術支援或客戶服務經驗，最好是在木工行業。
• 顧客導向和適應/應對不同個性的能力。
• 良好的演講技巧

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

角色描述

我們正在馬來西亞尋找一名初級技術專家加入我們充滿活力的團隊。

作為技術專家，您將在向潛在客戶展示和推廣我們的產品功能、優勢和頂級品質方面發揮關鍵作用。您將成為尋求專家協助、解決技術疑問並對客戶可能遇到的任何問題進行故障排除的首選人員。

為了成功地完成這項工作，個人必須具有高能量水平，並且能夠及時有效地履行每項基本職責。以下列出的要求代表了所需的最低知識、技能和能力水準。我們的工作環境快節奏且令人興奮！

職責

• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 根據室內設計師、木匠和建築師的具體需求提供全面的產品培訓課程，使他們能夠在自己的專案中有效地利用我們的產品。
• 與跨職能團隊成員合作，為主要客戶組織和執行產品培訓計劃，確保與業務目標和客戶要求保持一致。
• 進行產品演示，向潛在客戶（包括室內設計師、木匠和建築師）展示功能、優點和應用。
• 為客戶提供產品故障排除、解決技術疑問並及時解決問題的專家協助，以確保客戶滿意度。
• 隨時了解產業趨勢、產品開發和競爭對手產品的最新動態，為客戶提供明智的指導和建議。
• 與客戶建立並維持牢固的關係，了解他們的需求和挑戰，以提供個人化的支援和指導。
• 協助開發產品文件、培訓材料和資源，以促進有效的產品採用和使用。
• 能與木工聯絡溝通，了解木工加工知識。
• 更新技術報告並在CRM系統中維護準確的記錄。

要求

• 文憑、A-Level 或同等實務經驗。
• 至少 1 年相關經驗。
• 必須擁有自己的車輛，並且必須願意在全國範圍內（整個馬來西亞）旅行。
• 具有技術支援或客戶服務職位的經驗，最好是在木工行業。
• 顧客導向和適應/應對不同個性的能力。
• 良好的演講技巧

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 醫療保險

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

 Our World

We are a supportive, connected community that innovates, explores and learns together.

The Opportunity (Overview of the role)

The KLASS IT Support Executive plays a crucial role in ensuring the smooth operation of IT systems and providing excellent customer service to users within the organization. They act as a bridge between technical IT solutions and non-technical users, helping to resolve issues and improve overall productivity.

Technical Support: 

• Provide Level 0-1 technical support to staff and students according to established Service Level Agreements (SLAs).
• Troubleshoot and resolve a wide range of hardware and software issues, including desktops, laptops, tablets, printers, internet connectivity, and educational software.
• Document support interactions and solutions for future reference.
• Escalate Level 2-3 support issues to the IT Manager or designated team member for further resolution.

User Support and Training:

• Assist staff and students with basic technology use and provide training on new software and applications.
• Develop and maintain user guides and documentation for commonly used technology tools.
• Answer user inquiries regarding technical issues and school technology policies.

Hardware and Software Management:

• Assist with the setup, configuration, and maintenance of school devices.
• Manage software licenses and ensure software compliance within the school.
• Participate in inventory control of IT equipment and accessories.

Classroom Technology Support:

• Set up and troubleshoot classroom technology equipment, including projectors, smart boards, and sound systems.
• Collaborate with teachers to integrate technology effectively into their lessons.

Other Responsibilities:

• Assist with the preparation and execution of IT-related events or projects.
• Stay up-to-date on evolving educational technology trends and applications.
• Maintain a positive and professional demeanor, providing excellent customer service to all users.

Qualifications and Requirements:

• Degree/Diploma in Information Technology (IT) or Computer Science.
• Maintain an up-to-date approved IT systems certification for the entire duration of the contract period. An IT-approved certification list will be reviewed and published annually based on the technology currently being utilized within the school’s IT infrastructure.
• Excellent problem-solving and analytical skills
• Strong communication and collaboration skills (written and verbal)
• Ability to work independently and as part of a team
• Adaptability and willingness to learn new technologies
• Be proactive and independent in creative development 

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free Parking
• Free to use School's facilities such as gym, swimming pool and sports court
• Working hour : 7.30am - 4.00pm

Our Purpose at The Alice Smith School

According to the words of our school song: ‘Soon there were two, who were joined by a few’. Alice Smith started a movement with just two people. That single brave act sparked a positive chain reaction. She inspired other families to join her on her journey, creating a nurturing environment for generations of learners and a home away from home for thousands of families.

In that same vein, we keep the Alice Smith spirit alive by building a nurturing community that encourages our students to explore the world with courage, curiosity and compassion. 

To build a better world together.

Our purpose is embedded through our three strategic pillars:

Our People

We are a diverse collective of experts and curious minds, working together to push the boundaries of education to lead learning for an ever-changing world.

Our Students

We encourage students to explore different paths with courage and curiosity, in an environment that empowers them to make an impact as their best self.

Our World

We are a supportive, connected community that innovates, explores and learns together.

Job Purpose 

The Academic Support Executive provides a professional standard of assistance for the school PE and Sports department. The purpose of the role is to support the day- to-day life of the school by providing a wide range of strategic and operational administrative support, in particular by leading on all areas of administrative support relating to the PE and Sports Department. The Academic Support Executive plays an active part in supporting the PE and Sports community through excellent communication, collaboration, responsive problem solving and by maintaining a professional image at all times.

Responsibilities/Duties:

1. Administrative Tasks

The nature of this role means that the Academic Support Executive must be responsive

to the needs and demands of the school on a daily basis. The following examples represent some of the administrative tasks that the Academic Support Executive should expect to undertake:

• To handle parents enquiries via phone, email, ensuring issues are passed to the appropriate member of the PE & Sports team.
• Manage, plan, support and co-ordinate the administration of the PE & Sports Team, such as assist with the sports venues booking and schedule meetings.
• Update all fixtures to calendars and to School's Buddy termly basis.
• Follow up with staff to ensure that action points are actioned throughout the week.
• Be responsible for the ordering of student (Sports Leader, GCSE, ALevel) T- shirts.
• Manage the booking and payment of hired officials. (referees)
• Liaise with transport for local fixtures and sport related trips.
• Liaise with the host school to complete all necessary administrative tasks for overseas trips. This includes booking flights and creating travel booklets. 
• Collate student information (contact details, photos, dietary and medical information) and share with staff in charge.
• Assist to update and keep track on budgets for local and overseas trips that includes flights, transport etc
• Work with the Head of Sport and Director of Sport to liaise with other departments for PE & Sports events.
• Assisting in updating all events to PE and Sports calendar.
• Regularly update the PE website under the guidance of the PE and Sport Leadership team.
• Send parent communication under the direction of the PE and Sport Leadership team.
• Assist in productions of student progress reports.

2. Events

Whether face-to-face or virtual, school events are pivotal to the reputation, functioning and sense of community of our school. It is important that we run our events professionally and sensitively. The Academic Support Executive plays a crucial role in overseeing the logistical arrangements of events under the oversight of SLT. This may include the following:

• Overseeing communication with relevant departments and individuals around the organisation of events such as booking space, seating arrangements and creating event forms and ensuring all information is accurate and uploaded via KissFlow.
• Plan with the sound technician for sound and lighting for the event.
• To determine either TI support is needed for the event.
• Process all purchase orders and any payment due to the event with suppliers and ensure delivery is timely.
• Assisting with the distribution of invites, via email and assisting with the management of guest lists for school performances and special events at the school venues such as RSVP list or ticketing counter.
• Organising refreshments by liaising with the food providers on the menu depending on the nature of the event, number of delegates.
• Producing performance programmes and other related materials such as slides/ scripts in both (electronic or hard copy.
• Coordinating the preparation of presentations, assemblies and celebration events overseen by SLT (preparation of awards and certificates) and supporting other school events where appropriate.

Selection Criteria:

Essential: 

• Possessing and developing the IT skills and knowledge necessary to support the administrative needs of the school.
• Communicate sensitively and confidently with parents, students, teachers and colleagues, conveying ideas clearly and working respectfully and collaboratively.
• Show initiative in decision making and problem solving, considering different perspectives, variables, pathways and outcomes.
• Be flexible and adaptable, thinking creatively and multitasking to handle a multitude of projects/concerns/enquiries. This includes a high level of organisational skill and time management.
• Demonstrate forward thinking in working independently, at times with minimal supervision.
• Be a team player by striving to make the work environment as cheerful and productive as possible and by maintaining a positive and solutions-focused attitude.
• Display honesty and integrity in all aspects of their interactions with others and seek to establish positive and supportive working relationships.
• Possess and develop the TI skills and knowledge necessary to support the administrative needs of the school.
• Display a proactive attitude to their own professional growth and support that of their fellow team members through the sharing of practice, leading on and taking part in training and seeking out opportunities for further growth and development.

In addition, to be an effective team player, the Academic Support Executive is expected to have, or demonstrate the capacity to develop, skills and attributes in the following key areas which are deemed essential for the position:

1. Learnability 

2. Resilience

3. Agility

4. Collaboration

5. Verbal communication

 6. Written communication

7. Creativity

8. Problem-solving

9. Kindness, compassion and empathy

Desirable:

• Specific experience of working in a school
• Passionate about education
• Experience of managing Zoom meetings, school events
• Experience in iSAMS and GMASS
• Experience with Google and Windows
• Experience with Adobe Creative Cloud, e.g. Photoshop and InDesign, Canva, Video Maker
• Excellent written and spoken English.

Safe Recruitment Practices:

As a school with a diverse collective of experts, we uphold recruitment protocols that adhere to the highest possible international standards. We conduct thorough pre-employment checks on candidate references and verify qualifications. If you require further information regarding the School's 'Pre-Appointment Checks,' please liaise with our People and Culture representative, as the process may vary for individuals of different nationalities.

We prioritise the careful scrutiny of checks as they are essential in ensuring a safe and secure environment for our students. By maintaining stringent recruitment practices, we aim to provide a nurturing and protected learning environment for all our students.

The duties and responsibilities of this post may vary from time to time according to the changing demands of the school. This job description may be reviewed at the reasonable discretion of the Head of School and school leadership in the light of those changing requirements and in consultation with the post holder.

Perks & Benefits

• Employee equity
• Personal leave
• Open culture
• Personal development opportunities
• Free parking
• Free to use School's facilities such as gym, swimming pool, sports court

銷售支援管理員 – 6 個月合約

僱傭類型 - 合約

薪水： RM 1,800 – RM 2,500

崗位職責

• 為公司銷售人員執行日常工作提供必要的支援和服務

日間銷售職能。

• 依照指示準備各種文件，例如銷售計劃、報告和統計數據

管理審查。

• 負責產生報價單、協議、信件、交貨單/發票，

銷售部門的訂單確認。

• 維持有效的記錄、通訊和通訊控制系統。

• 整理銷售記錄並準備與銷售和銷售相關的協議和其他文件

交貨。

• 回答查詢、接收客戶投訴並與其他相關人員協調

有關正確操作程序的區域/負責人員。

• 履行上級指派的任何其他相關職責。

職位要求

• 候選人應擁有商業研究/高級文憑或同等學歷

行政/管理

• 最好有至少1年相關工作經驗。

• 良好的英語、馬來語口語和書面溝通能力

We are seeking a highly skilled and dedicated Network Operations Center (NOC) Operator to join our team. As a NOC Operator, you will play a critical role in monitoring, troubleshooting, and maintaining our network infrastructure 24/7. You will be responsible for ensuring optimal network performance, responding to incidents, and proactively identifying potential issues.

Key Responsibilities:

1. Network Monitoring:

• Continuously monitor network performance metrics, including bandwidth utilization, latency, and error rates.
• Utilize network monitoring tools to identify and diagnose network issues.
• Proactively identify and resolve potential network problems before they impact service delivery.

2. Incident Response:

• Respond to network incidents promptly and efficiently, following established procedures.
• Troubleshoot network issues, including hardware, software, and configuration problems.
• Escalate critical issues to higher-level support teams as needed.

3. Network Configuration:

• Configure network devices, such as routers, switches, and firewalls, to meet business requirements.
• Implement network changes in a controlled and documented manner.

4. Documentation:

• Maintain accurate and up-to-date documentation of network configurations, procedures, and incident reports.

Qualifications and Skills:

• Diploma in IT or Bachelor of IT or equivalent
• Strong understanding of networking protocols (TCP/IP, OSI model)
• Experience with network devices (routers, switches, firewalls)
• Proficiency in network monitoring tools such as PRTG.
• Excellent troubleshooting and problem-solving skills
• Ability to work independently and as part of a team
• Strong attention to detail and organizational skills
• Ability to work in a 24/7 shift-based environment
• CCNA or equivalent certification (preferred)
• Must be able to speak, write and read English, Bahasa and Chinese

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities
• Company trips
• Medical insurance
• Open culture
• Personal development opportunities

資格和經驗：

- 歡迎應屆畢業生

- 最低學位/文憑資格

- 經驗：0-2年IT領域經驗

- 中國候選人優先

- 自有交通

任務和職責：

客戶支援

- 透過電話、電子郵件或聊天為客戶提供一線支援。

- 診斷並解決與 POS 和會計系統相關的技術問題，包括硬體、軟體和網路連接問題。

- 必要時將未解決的問題上報給更高階的支援或專業團隊。

技術援助

- 協助在客戶地點安裝和設定 POS 和會計系統。

- 根據客戶要求配置POS和會計軟體，確保與現有系統和硬體的兼容性。

- 提供最終使用者有關正確使用和維護 POS 和會計系統的培訓。

維護和更新

- 定期進行系統維護和更新，以確保最佳效能和安全性。

- 監控系統效能並主動解決潛在問題。

- 管理軟體更新和補丁，確保對業務運營的干擾最小化。

文件和報告

- 維護支援請求、提供的解決方案以及其他客戶互動的詳細記錄。

- 建立和更新使用者手冊、常見問題文件和技術支援文件。

- 產生有關常見問題、系統效能和客戶回饋的報告，以提供改進資訊。

團隊協作

- 與高階員工協調：與高階技術支援專家和其他團隊成員密切合作，解決複雜問題並改善支援流程。

- 回饋和建議：根據客戶互動和遇到的問題提供回饋和建議，以改善軟體功能和客戶支援服務。

學習與發展

- 持續學習：隨時了解最新的軟體功能、更新和行業趨勢，為客戶提供知識淵博的支援。

- 參加培訓：參加內部培訓課程，以提高您的技術技能和產品知識。

合規性和安全性

- 資料安全：確保客戶資料安全處理並符合公司政策和相關法規。

- 政策遵守：在所有客戶互動和技術支援活動中遵循公司政策和程序。

津貼和福利：

- 佣金和獎金

- 津貼（旅費、交通費等）

- 醫療索賠

- 定期的團隊活動

- 公司旅行

- 食品儲藏室零食

- 遊戲區 (PS5/Nintendo Switch) (馬六甲地區)

角色

• 客戶參與、吸引新客戶/通路並維護對現有客戶的服務。
• 與經理和高階管理層合作制定銷售策略以實現業務目標。
• 維護產品知識並為客戶提供技術解決方案。
• 建構利用技術來滿足客戶業務需求的解決方案。
• 與專案、服務團隊合作，提供售前和售後支持，包括發現會議、現場考察、提案和演示、技術評估、實施和持續技術客戶管理等任務。
• 與潛在客戶互動，了解他們的技術要求並提供滿足他們需求的解決方案。
• 為客戶準備技術方案和報價。
• 提供持續的技術支援並解決客戶的詢問、疑慮和技術問題。
• 收集客戶回饋和市場洞察，以開發和改進服務和產品。
• 根據追蹤計畫監控和衡量產品銷售目標。

資格

1. 任何相關工程領域的文憑或學士學位。

2、應屆畢業生或2年以上技術銷售經驗。

3、較強的人際溝通能力和自信心。

4. 以結果為導向，自我激勵，充滿活力，專業，可靠，具有團隊合作精神。

5. 優秀的口頭和書面溝通能力，能夠與各個層級的人輕鬆合作。

6.解決問題的能力。

7. 具有技術頭腦，善於學習，注重細節。

8.能適應國內外出差。

津貼和福利

• 事假
• 個人發展機會

JOB RESPONSIBILITIES :

• Advise customers in application and choice of the right product range.
• Attend to enquiries and develop new customers from sales lead
• Developing quotes and business proposals for presentation
• Attending and participating trade fairs, conferences and conducting customers/markets
• visits.
• Align to customers’ needs and company capabilities in terms of product innovation,
• extension, existing product improvement, market trends and solutions.
• Maintain up to date information on food trends and technology and contributes new
• products ideas/concepts for various food applications.

JOB REQUIREMENTS :

• Qualification Required: Candidate must possess at least a Degree in food science, food
• technology, nutrition or relevant disciplines.
• Industrial Background Preferred: Minimum 5 years of relevant experience in food
• industry. Strong knowledge in food technology and application is an added advantage.
• Industrial Background Preferred: Manufacturing
• Result oriented, able to plan and execute sales growth in meeting individual and
• company sales target
• Strong desire to seek opportunities for new business development in the industrial
• ingredients market
• Fast learner, creative and willingness to explore ideas and act on it.
• Team player with good interpersonal skills, capable of building conductive relationships
• with colleagues and business partners.
• Possess own transport and willing to travel as and when necessary.
• Proficient in Microsoft Office (MS Excel, MS Word, MS PowerPoint)
• 01 Full-Time position available.

We thank all applicants. Only shortlisted candidates will be notified.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

工作範圍：

• 處理日常會計任務，包括資料輸入、記錄保存和歸檔
• 維護準確和最新的財務記錄，包括應付帳款和應收帳款、銀行調節表和總帳交易
• 為財務團隊提供行政支持
• 確保遵守所有相關會計準則和法規
• 有時需要做銀行工作
• 要求每月開立發票後催促客戶付款並進行監控

收款。

• 統計工人每月的加班費、里程費和津貼。
• 儲存並傳送客戶和專案成本最終帳戶報表的每月記錄

職位要求：

• 擁有會計、金融或相關領域的相關文憑
• 至少 1 年類似會計助理經驗
• 鼓勵應屆畢業生申請，提供培訓
• 熟悉會計原則和實務，包括精通複式記賬

津貼和福利

• 事假
• 開放文化
• 個人發展機會

We are seeking a highly motivated and customer-focused individual to join our team as an Alibaba.com Service Specialist (Key Account). In this role, you will have the opportunity to work closely with Alibaba.com, providing them with exceptional support to help client's manage their account effectively. This position offers a fantastic learning opportunity with exposure to Alibaba.com, contributing to personal growth and career advancement.

Responsibilities:

• Commission structure in place for successful account renewals, offering additional income.
• Expand relationship with existing customers by continuously proposing solutions that meet their objectives.
• Opportunity to collaborate directly with Alibaba, gaining valuable insights into their operations and fostering understanding of e-commerce.
• Fantastic learning opportunity with exposure to Alibaba, contributing to personal growth and career advancement.
• Assist clients in managing their accounts.
• Engage with clients via various channels to promptly and satisfactorily resolve their issues.
• Proactively handle clients’ objections, providing appropriate solutions and alternatives.
• Provide operational support to sales teams, ensuring exceptional service delivery.
• Conduct onboarding calls, collect necessary information, and meet deadlines efficiently.
• Stay up-to-date with new features, products, and service on Alibaba platform.
• Advise clients on promotional activities, online events, webinars, and training sessions.
• Provide training and guidance on operating the Alibaba platform effectively.
• Perform data analysis and conduct performance reviews to identify improvement areas.
• Ability to provide training and guidance to clients on platform usage.
• Seize growth opportunities for clients based on performance evaluation.

Requirements :

• Candidates must possess at least a Diploma or Degree in Computer Science / Information Technology, Advertising / Media Studies, Marketing, Business Studies / Administration / Management, or equivalent.
• Fresh graduates are encouraged to apply.
• Fluent in English, Malay, and Mandarin dialects would be an additional advantage.
• Knowledge of online technologies and their use in delivering customer and business benefits.
• Strong team player with excellent interpersonal
• Good organizational skills and time management.
• Take the initiative to learn and complete the tasks assigned.

Perks & Benefits

• Nearby public transport
• Casual dress code
• Free snacks / Happy hours
• Personal leave

• 具有所有類型消防設備和系統的維修、檢查、故障排除和安裝方面的知識將是一個優勢。
• 能夠檢查和排除火災警報面板並找出問題
• 能維修電子卡和電路者優先
• 能夠檢查和排除所有類型的泵浦和泵浦面板故障
• 鼓勵願意學習的應屆畢業生申請。
• 將提供培訓。
• 必須擁有自己的摩托車和駕照。
• 願意出差並擁有汽車駕駛執照
• 優勢
• 電腦工作知識 excel.、單字、power point 和微型軟體項目

資格

• 必須擁有機電/建築/電氣與電子文憑

• 估算和檢查消防系統招標的材料成本
• 需要前往現場考察以確認設計和招標要求。
• 為任何現有建築物設計和升級消防系統
• 鼓勵願意學習的應屆畢業生申請。
• 將提供培訓。
• 必須擁有自己的摩托車和駕照。
• 願意出差並擁有汽車駕駛執照
• 優勢
• 電腦工作知識 excel.、文字、power point 和 micro
• 軟裝項目
• 必須擁有自己的摩托車和駕照

資格及要求

• 必須擁有工料測量師文憑

• Knowledge in the servicing, checking and troubleshooting and installation of all type of Fire- Fighting equipment and system would be an advantages.
• Able to check and troublshoot Fire Alarm Panel and identify the problem
• Able to repair  electronic cards and circuit would be an advantage
• Able to check and troubleshoot all type of pumps and pump panel
• Fresh graduate who are willing to learn are encourage to apply.
• Training will be provided.
•  Must Possess own motorbike and License.
• Willing to travel outstation  and possess car driving license would be and
• advantage
• Knowledge in computer work excel.,Words, power point and micro soft project

Qualifications 

• Must possess diploma in M&E / Building / Electrical & Electronic

Job Scope :

• Handle day-to-day accounting tasks, including data entry, record-keeping and filing
• Maintaining accurate and up-to-date financial records, including accounts payable and receivable, bank reconciliations, and general ledger transactions
• Providing administrative support to the finance team
• Ensuring compliance with all relevant accounting standards and regulations 
• Occasionally will require to do Banking work
• Require to chase client for payment after invoicing every month and to monitor

incoming payment.

• To count worker claim for overtime , mileage claim and allowance every month.
• To keep and sent monthly record on final statement of Account for client and project cost

Job Requirement :

• Possessed Relevant Diploma in Accounting, Finance or a related field
• At least 1 years of experience in a similar accounts assistant
• Fresh graduates are encourage to apply, training is provided
• Strong knowledge of accounting principles and practices, including proficiency in double-entry bookkeeping

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

• To estimate and check  material  costing for tender on Fire- fighting system
• Will require to go for site visit  to confirm the design and the tender requirement.
• To design and upgrade Fire- fighting system for any existing building
• Fresh graduate who are willing to learn are encourage to apply.
• Training will be provided.
• Must Possess own motorbike and License.
• Willing to travel outstation  and possess car driving license would be and
• advantage
• Knowledge in computer work excel.,Words, power point and micro
• Soft project
• Must possess own motorbike and license

Qualifications and Requirements

• Must possess Diploma in Quantity Surveyor

Position Overview

Position Title: Technical Events Officer

Part / Full Time: Full time

Location : BWF Headquarters - Kuala Lumpur, Malaysia

Reports To : Head of Tournament Development

Overall Duties : Reporting to the Head of Tournament Development, the Technical Events

Officer will provide support of the day to day administrative functions of

the Events Department.

The Technical Events Officer responsibilities include:

• World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton.
• Player Management including Prize Money Distribution, Player Transfer/Player Retirement Processes.
• Data collection, analysis and presentation related to World Ranking and other Tournament related Topics.
• Assist with the preparation of information for reporting and presentations.
• Administrative support for Para badminton, including classification.
• Other areas where support may be needed.

Internal Liaison

• Events Director – Technical Operations
• Events Director – Tournament Operations
• Head of Tournament Development
• Other Events Staff
• BWF Staff

External Liaison

• Continental Confederations
• Member Associations
• Technical Officials
• Local Organising Committees (LOCs)

Responsibilities

Under the leadership of the Head of Tournament Development, the Technical Events

Officer is responsible for:

1. Undertaking day-to-day administrative tasks of the Events Department. This includes the following:

• Communicating with Continental Confederations / BWF Members and providing information related to regulations, payments, World Rankings, general Event related enquiries in a customer service type capacity.
• Gathering information/data on Events Projects.
• Preparing reports, presentations and conference papers
• Archiving World Ranking and other Events related documentation
• Using the BWF Extranet to manage day to day tasks

2. The effective implementation and accurate management, either leading the administration, or supporting the team as an accurate back-up for World Ranking, Tournament, and Draw Management systems for badminton, Para badminton, and AirBadminton:

• Para badminton World Rankings, and Paralympic/Para badminton World Championship Qualification Ranking
• Para badminton M&Q Reports, Seeding Reports, Draw
• World Rankings, World Tour Rankings, World Team Rankings, World Junior Rankings, Olympic/World Championship Qualification Rankings, Qualification Rankings
• Badminton M&Q Reports, Seeding Reports, Draws

The Technical Events Officer will support the Head of Tournament Development in the following areas:

3. Player Management including the following:

• Effectively maintain and update the tracking and distribution of tournament prize money for Grade 2 Tournaments
• Effectively administer the Player Transfer Process
• Effectively administer the Player Retirement Process
• Maintain badminton and Para badminton Player IDs

4. Effectively administer the misconduct, penalty and withdrawal penalty processes for all Grade 1, 2, and 3, and Para Badminton Tournaments, including the following:

• Receipt and tracking of misconduct and withdrawal reports and related penalties
• Working with the Finance Department on the invoicing of financial penalties and fees
• Tracking the outstanding invoices and accounting for any overdue payments
• Maintaining, updating, publishing, and distributing the barred player list

5. Contribute towards accurate and timely administration of qualification processes and other required support for the BWF Major Championships, such as the Thomas & Uber Cup Finals, BWF World Championships, BWF World Senior Championships, BWF World Junior Championships and HSBC BWF World Tour Finals.

6. Other areas of support (as needed):

• Analysis Projects, including World Ranking, and other Tournament Statistics
• Support with Major Events Projects, as required.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Manager responsible for online sanctioning, including badminton and Para badminton tournaments.
• Provide full, effective, independent, and accurate back-up support to the Assistant Events Officer responsible for the Equipment Approval Scheme.
• Contribute to the development and delivery of workshops to Continental Confederations and Members, as necessary.

7. Other projects as assigned.

Qualities / Attributes / Experience

• The successful candidate will have the following skills and attributes:
• Have excellent written and spoken English language skills.
• Have a strong understanding of IT – ability to use Microsoft products to a high level)
• Have excellent organisational skills.
• Be able to proactively solve problems
• Be an effective communicator with good interpersonal skills.
• An ability to work independently with minimal supervision.
• An ability to work in a team environment.

The following are desirable attributes but not essential:

• Badminton technical experience
• Athlete experience would be an advantage.

Selection Criteria

Candidates for the position will require a range of personal and professional skills to be considered for the role. The key criteria below will be used as a basis for short listing candidates for the interview phase. Applications for the position must address each criterion, providing examples from their experience / employment background.

a) Qualifications and Experience

1. Relevant formal qualifications – a degree in events/business/marketing/ communication management or general sports administration;

2. Relevant experience in events management (preferably badminton)

3. Experience in working in multi-cultural work environments;

b) Knowledge and Skills

1. An understanding of technical and event delivery areas of badminton.

2. Excellent interpersonal skills and proven capacity to support the work of others.

3. Strong planning and organisational skills.

4. Demonstrated ability to problem-solve.

5. Ability to prioritize large volumes of work and manage priorities.

6. Excellent English written and spoken language skills and presentation skills.

7. Ability to use Microsoft Excel to a good level.

c) Personal Attributes

1. A positive outlook to employment and a person that takes pride in the quality of work.

2. Ability to work in a team environment.

3. Capacity to work independently, with minimal supervision, and have a strong work

ethic.

Remuneration

Negotiated with the successful candidate depending on qualifications and experience.

Contract

A contract period will be offered to the successful candidate. Length of the contract to be discussed. Performance appraisals, against mutually agreed performance objectives will be a regular part of employment.

Hours of Work

The position is contracted and full time. The nature of the work requires flexibility during busy

periods and will involve work on weekends and at times during holidays. The position will not require significant travel overseas. If occasional travel overseas is required, no time in lieu arrangements exist for additional hours worked. The remuneration package will reflect experience, the extent of the role, level of responsibilities, and the work requirements needed.

Required Format for Applications

1. An email application or letter applying for the position and addressing each Selection Criteria (a, b and c above) giving examples from your employment background and life experiences; and
2. A brief CV / resume of no more than two pages with the current employment / most recent employment experience listed first. At the time of application, you are required to indicate your current remuneration level and your expectations in terms salary.

Time Frames

• Applications close 31st December 2024.

Contact

• Fern Gilders, Head of Tournament Development: f.gilders@bwf.sport

關於角色

我們正在尋找一位才華橫溢的技術獸醫兼產品專家加入我們在雪蘭莪州莎阿南的團隊。該全職職位將在為我們的牲畜、飼料和伴侶動物客戶提供技術支援和產品專業知識方面發揮至關重要的作用。

你將要做什麼

• • 為客戶提供有關使用我們的動物健康和營養產品的技術支援和建議
  • 為客戶舉辦有關產品功能、使用和最佳實踐的培訓和教育課程
  • 協助新動物保健和營養產品的開發和測試
  • 了解獸醫和動物護理領域的最新行業趨勢、法規和最佳實踐
  • 與銷售和行銷團隊合作，支援產品發布和促銷活動
  • 與監管機構和行業協會聯絡，確保遵守相關法律法規

我們正在尋找什麼

• • 擁有 DVM 獸醫學學位或理學碩士學位的合格獸醫。
  • 至少 3-5 年在動物健康/畜牧業或動物診所工作的經驗
  • 對動物健康、營養和照護擁有豐富的技術知識和理解
  • 優秀的溝通和人際交往能力，能夠有效地與客戶和利害關係人聯絡
  • 熟練地解決問題、分析思考和批判性決策
  • 熱衷於了解最新的產業趨勢和創新

我們提供什麼

• • 有競爭力的薪資
  • 將提供公司用車

歡迎有興趣的候選人寫下或透過電子郵件發送申請表，說明資格、期望薪資、聯絡電話的詳細資訊。

Gladron Chemicals Sdn Bhd (93253-W)

No. 7, Jalan TP 7, UEP 工業園區, 40400 莎阿南, 雪蘭莪, 馬來西亞

電話：03 5191 8989

電子郵件：howard@gladron.com

我們提供什麼

• • 有競爭力的薪資
  • 將提供公司用車