Total 20 sourcing specialist job vacancies in Malaysia

Job Duties:

• Identify and pursue new business opportunities to expand our customer base and market presence.
• Maximize sales performance through strong relationships with clients and awareness of their needs and requirements.
• Establish B2B engagement to perform cross-sales functions.
• Achieve monthly and annual sales KPI
• Analyze sales data and market trends to identify areas for improvement and optimize sales performance.
• Collaborate with cross-functional teams to ensure successful project implementation
• Stay updated on industry developments, competitor activities, and market trends to inform strategic decisions.
• Represent Company at industry events, conferences, and networking opportunities.
• Any ad-hoc task as assigned by Management.

Job Requirements:

• Degree/Diploma in Marketing/Business Development or related field.
• At least 3 years of working experience in Curtain Wall (building facade) or related Industry.
• Proven track record of successfully identifying, pursuing and closing new business opportunities.
• Strong communication and interpersonal skills, with the ability to build relationships with key stakeholders.
• Ability to work independently and as part of a team.
• Good command of English & Mandarin (communication with overseas mandarin speaking client/partner).
• Must be willing to travel overseas.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Remote work flexibility

Job Description:

Carrying out Procurement activities in certain local Procurement segment with low to medium degree of difficulty and or PVO with the objective to optimize supply and generate a contribution to operating profit while taking into account optimization of the total cost ownership.

• Supplier management: Identify ,evaluate & negotiate with the suppliers to ensure the best value in terms of quality , cost and delivery.
• Procurement operations: Drive the RFI/RFQ process in timely manner by defining evaluation criteria, identifying and selecting suppliers.
• Service delivery: Ensure the timely delivery of goods and services in accordance with established service level and KPIs.
• Monitoring of contractual agreements: To prepare renegotiations/subsequent negotiations, initiate appropriate measure and guarantee supplies.
• Cost optimization & Risk Management: Analyze Procurement data to identify opportunities for cost reduction, value enhancement and process efficiency.
• Stakeholder interaction: Collaborate effectively with relevant internal and external stakeholders including process owners and partner functions such as IT , BC, FM to deliver best in class services.
• Continuous improvement: Recommend process improvements and develop tools aimed at fostering a culture of continuous improvement withing the Procurement function.
• Interdisciplinary working group/project work: To inform oneself , exert influence accordingly and optimize internal processes and procedures.

Candidate's profile:

• Understand of logistic, facility management related process is a plus.
• Proven experience in Procurement, supply chain management, or a related filed.
• Strong analytical skills with the ability to interpret data and make informed decisions.
• Good communication and internal personal skills for effective stakeholder engagement.
• Ability to work independently and collaboratively in a team environment.
• Proficient in utilizing Procurement software and tools, inclusive but not limited to SAP and Excel.

Perks & Benefits

• Allowance (meal, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Dental & optical insurance
• Remote work flexibility

Job Title:

a) Senior Product Specialist - Medical Laboratory Technology

b) Junior Sales Executive - Medical Laboratory Technology

c) Senior Product Specialist - Orthopedic

d) Junior Sales Executive - Orthopedic

a) Medical Laboratory Technology Sales Representative

Key Responsibilities:

• Execute sales strategies and action plans to achieve sales targets.
• Build, develop, and maintain professional relationships with customers.
• Partner with customers to understand their business needs and objectives.
• Effectively communicate the value proposition through proposals and presentations.
• Organize and conduct Continuous Medical Education (CME) events, programs, and workshops.
• Develop and maintain relationships with new and existing clients.
• Undertake assigned ad-hoc functions and related duties as specified by the company.
• Prepare sales reports, forecasts, and market analysis for management.

Ideal Candidates:

• Lap Technician, Pharmacist, Nurses, Medical Officers, or anyone interested in sales & marketing in healthcare product.

b) Orthopedic Sales Representative

Key Responsibilities:

• Develop and maintain strong relationships with healthcare professionals, including orthopedic surgeons, hospital staff, and purchasing departments.
• Effectively promote and sell a portfolio of orthopedic medical devices to meet and exceed sales targets.
• Provide product education and training to healthcare providers and hospital staff.
• Identify and pursue new business opportunities within the orthopedic market.
• Conduct product demonstrations, presentations, and support clinical use in healthcare settings.
• Stay updated on industry trends, competitor activities, and market developments.
• Prepare sales reports, forecasts, and market analysis for management.

Requirements :

• Proven sales experience. Fresh graduates or individuals with a nursing background interested in medical sales (Pharmaceutical/Medical Devices) are encouraged to apply.
• Preferably with experience in medical laboratory technology for the Medical Laboratory Technology Sales Representative role.
• Operating Theatre (OT) experience is required for the Orthopedic Sales Representative position.
• A good understanding of the healthcare market and related procedures.
• Effective verbal and written communication skills.
• Ability to conduct face-to-face presentations with customers.
• Ability to establish and maintain effective working relationships with coworkers, managers, and clients.
• Must possess own transport and be willing to travel to outstation locations periodically.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Central location
• Medical insurance (upon confirmation)
• Personal leave
• Paid training and development

Job description

Roda Land Sdn Bhd – Off The Road Tires

Roda Land is the only one off the road tires trading company conducted training on site to our customers locally. We are covering various industries including container depots, forklift company, quarry, mining, plantation, farming and airport ground support.

Be part of the team now!

Job Summary: 

As the OTR Specialist, you will be responsible for activities and processes that help the sales organisation achieve business objectives. You will need to execute standard sales tasks and typically subject to instructions and work routines.

Responsibilities: 

1. To achieve Sales Target assigned.
2. To identify New Prospects for business leads.
3. To propose New Product development.
4. To derive Sales Strategy.

Requirement: 

1. Candidate must possess at least Diploma in any field.
2. 1 year (s) working experience in the related field.
3. Preferable communication skill with verbal and written in Bahasa Malaysia, English to liaise with associates.
4. Good with MS Excel.

What do we provide to ensure your succeed ?

• Good basic salary based on experience.
• Attractive target incentive.
• Miscellaneous allowance to cover business travel.
• Best Performer Award.
• Training and certification sponsored by the company.

Job summary

We are currently looking for Passionate and Energetic Sales Executive to join our team.

Key selling points

• Good basic salary + Attractive target incentive
• Miscellaneous allowance to cover business travel.
• Training and certification sponsored by the company.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Medical insurance
• Personal development opportunities

Qualifications & Experience:

- Fresh Graduate are welcome

- Minimum Degree/Diploma Qualification

- Experience: 0-2 years in IT field

- Chinese Candidates Preferred

- Own Transportation

Tasks & Responsibilities:

Customer Support

- Provide first-line support to customers via phone, email, or chat.

- Diagnose and resolve technical issues related to POS &Accounting systems, including hardware, software, and network connectivity problems.

- Escalate unresolved issues to higher-level support or specialized teams as necessary.

Technical Assistance

- Assist in the installation and setup of POS & Accounting systems at customer locations.

- Configure POS & Accounting software according to client requirements, ensuring compatibility with existing systems and hardware.

- Provide training to end-users on the proper use and maintenance of the POS & Accounting system.

Maintenance and Updates

- Perform regular system maintenance and updates to ensure optimal performance and security.

- Monitor system performance and proactively address potential issues.

- Manage software updates and patches, ensuring minimal disruption to business operations.

Documentation and Reporting

- Maintain detailed records of support requests, solutions provided, and other customer interactions.

- Create and update user manuals, FAQ documents, and technical support documentation.

- Generate reports on common issues, system performance, and customer feedback to inform improvements.

Team Collaboration

- Coordination with Senior Staff : Work closely with senior technical support specialists and other team members to resolve complex issues and improve support processes.

- Feedback and Suggestions: Provide feedback and suggestions to improve software features and customer support services based on customer interactions and issues encountered.

Learning and Development

- Continuous Learning: Stay updated with the latest software features, updates, and industry trends to provide knowledgeable support to customers.

- Training Participation: Participate in internal training sessions to enhance your technical skills and product knowledge.

Compliance and Security

- Data Security: Ensure that customer data is handled securely and in compliance with company policies and relevant regulations.

- Policy Adherence: Follow company policies and procedures in all customer interactions and technical support activities.

Perks & Benefits:

- Commission and bonus

- Allowance (travel stipends, transportation, etc.)

- Medical Claim

- Regular team activities

- Company trips

- Pantry Snacks

- Gaming Zone (PS5/Nintendo Switch) (Melaka Area)

Job Description

In your new role you will:

• Responsible for processing the incoming customer complaint send-to-end for products and customers in the automotive industry

• Develop corresponding problem verifications and define the necessary analysis

steps – you support the colleagues of our global production sites in problem solving

• Ensure that 8D method is applied and handle the 8D report generation for our customers

• Find innovative, efficient, and targeted solution approaches to customer returns with a variety of causes

• Drive projects based on customer return data and implement improvement measures to ensure high customer satisfaction

Your Profile

You are best equipped for this task if you have:

• A degree in Electrical Engineering, Physics, Material Science, Microsystems Technology or a comparable field and the associated technical understanding
• At least 3 years of professional experience in the area of Quality or Complaint Management, ideally within the automotive industry
• Knowledge in the area of semiconductor production (front-end and back-end) and/or semiconductor analysis would be an advantage
• Solid knowledge of 8D method and problem solving tools (e.g. 5-Why,Failure Tree Analysis) and experience in applying to successfully reach customer satisfaction
• Excellent communication and mediation skills as well as intercultural competence to successfully manage your stakeholders around the globe
• The ability to always balance the dimensions quality, costs, and time in the interest of Infineon
• Excellent English language skills

Perks & Benefits

• Bonus
• Allowance (meal, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

工作職責：

• 識別並尋求新的商機，以擴大我們的客戶群和市場份額。
• 透過與客戶建立牢固的關係並了解他們的需求和要求，最大限度地提高銷售業績。
• 建立 B2B 參與以執行交叉銷售職能。
• 實現月度和年度銷售KPI
• 分析銷售數據和市場趨勢，以確定需要改進的領域並優化銷售績效。
• 與跨職能團隊合作，確保專案成功實施
• 隨時了解產業發展、競爭對手活動和市場趨勢，為策略決策提供資訊。
• 代表公司參加行業活動、會議和交流機會。
• 管理層指派的任何臨時任務。

職位要求：

• 行銷/業務發展或相關領域的學位/文憑。
• 至少3年帷幕牆（建築立面）或相關產業工作經驗。
• 在成功識別、追求和結束新商機方面擁有良好的記錄。
• 強大的溝通和人際交往能力，能夠與主要利害關係人建立關係。
• 能夠獨立工作並作為團隊的一部分。
• 良好的英語和普通話能力（與海外講普通話的客戶/合作夥伴溝通）。
• 必須願意出國旅行。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 中心位置
• 遠距工作彈性

在某些當地低至中等難度的採購部門和/或 PVO 中開展採購活動，目的是優化供應並為營業利潤做出貢獻，同時考慮到總成本所有權的優化。

供應商管理：識別、評估並與供應商談判，以確保在品質、成本和交付方面實現最佳價值。

採購營運：透過定義評估標準、識別和選擇供應商，及時推動 RFI/RFQ 流程。

服務交付：確保依照既定的服務水準和關鍵績效指標及時交付貨物和服務。

監督合約協議：準備重新談判/後續談判，採取適當措施並確保供應。

成本優化與風險管理：分析採購數據，以確定降低成本、提高價值和提高流程效率的機會。

利害關係人互動：與相關的內部和外部利害關係人（包括流程擁有者和 IT、BC、FM 等合作夥伴職能部門）進行有效協作，以提供一流的服務。

持續改善：建議流程改善並開發工具，旨在在採購職能範圍內培養持續改善的文化。

跨學科工作小組/專案工作：了解自己、施加相應影響並優化內部流程和程序。

津貼和福利

• 津貼（餐費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 牙科和眼科保險
• 遠距工作彈性

Job Responsibilities:

• The CNC Tooling Engineer is responsible for designing, developing, and optimizing CNC tooling and machining processes to ensure efficient production. Key responsibilities include selecting and managing cutting tools, programming CNC machines, analyzing machining operations, and collaborating with production teams to improve quality, reduce costs, and increase productivity. The ideal candidate has strong technical expertise in CNC operations, tooling design, and CAD/CAM software, along with excellent problem-solving and communication skills.
• The EDM (Electrical Discharge Machining) Engineer is responsible for setting up, programming, and operating EDM machines to produce precision components according to design specifications. The role involves selecting appropriate electrodes, optimizing machining parameters, troubleshooting issues, and ensuring product quality. The ideal candidate will have a strong understanding of EDM technology, experience with CNC programming, and the ability to work collaboratively with design and production teams to meet project deadlines and quality standards.
• The Wire Cut Engineer specializes in operating and programming wire EDM (Electrical Discharge Machining) machines to produce high-precision components and parts. Responsibilities include interpreting technical drawings, setting up wire EDM machines, optimizing cutting parameters, and maintaining equipment to ensure efficient production. The ideal candidate has expertise in wire EDM operations, strong technical skills, and a commitment to delivering high-quality work while meeting production schedules.

Work Experience Requirements:

• More than 5 years of related experience or related training
• Experience in Plastic Product structure or Mould Design

Education Requirements:

• High School, Diploma or equivalent preferred

Language(s) Requirements:

• Mandarin, English and Bahasa Malaysia.

Benefits:

• Annual Leave, Sick Leave, Maternity Leave, Paternity Leave, Compassionate Leave.
• Meal allowance, Phone allowance, Attendance allowance, Medical Claim Reimbursement.
• Birthday Gift, Festival Celebration Gift.
• Professional Career Development (training programs, workshop, conferences to enhance skills).
• OT claim based on company policy.

職位描述

Roda Land Sdn Bhd – 越野輪胎

Roda Land 是唯一一家為當地客戶進行現場培訓的非公路輪胎貿易公司。我們的業務涵蓋貨櫃堆場、堆高機公司、採石場、採礦、種植園、農業和機場地面支援等各個行業。

現在就成為團隊的一員吧！

工作總結：

作為 OTR 專家，您將負責協助銷售組織實現業務目標的活動和流程。您將需要執行標準銷售任務，並且通常要遵守指示和工作程序。

職責：

1. 完成指定的銷售目標。
2. 尋找業務線索的新前景。
3. 提出新產品開發建議。
4. 得出銷售策略。

要求：

1. 候選人必須至少擁有任何領域的文憑。
2. 1 年相關領域工作經驗。
3. 最好能用馬來語和英語進行口頭和書面溝通，以便與同事聯絡。
4. 擅長使用 MS Excel。

我們提供什麼來確保您的成功？

• 根據經驗，底薪不錯。
• 有吸引力的目標激勵。
• 商務旅行的雜項津貼。
• 最佳表演獎。
• 由公司贊助的培訓和認證。

工作總結

我們目前正在尋找充滿熱情和活力的銷售主管加入我們的團隊。

關鍵賣點

• 良好的底薪+有吸引力的目標激勵
• 商務旅行的雜項津貼。
• 由公司贊助的培訓和認證。

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 免費小吃/歡樂時光
• 定期團隊活動
• 公司旅行
• 醫療保險
• 個人發展機會

職位描述

在您的新角色中，您將：

• 負責處理汽車產業產品和客戶的傳入客戶投訴發送至終端

• 制定相應的問題驗證並定義必要的分析

步驟 – 您支持我們全球生產基地的同事解決問題

• 確保應用8D方法並為我們的客戶處理8D報告生成

• 尋找創新、高效且有針對性的解決方案來解決因各種原因造成的客戶退貨

• 根據客戶退貨數據推動專案並實施改善措施，以確保高客戶滿意度

您的個人資料

如果您具備以下條件，那麼您最適合完成此任務：

• 電機工程、物理學、材料科學、微系統技術或類似領域的學位以及相關的技術理解
• 至少 3 年品質或投訴管理領域的專業經驗，最好是在汽車行業
• 具有半導體生產（前端和後端）和/或半導體分析領域的知識將是一個優勢
• 紮實掌握 8D 方法和問題解決工具（例如 5 個原因、故障樹分析），並具有成功實現客戶滿意度的應用經驗
• 出色的溝通和調解技巧以及跨文化能力，可成功管理全球的利害關係人
• 能夠始終平衡品質、成本和時間，以符合英飛凌的利益
• 優秀的英語語言能力

津貼和福利

• 獎金
• 津貼（餐費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 牙科保險
• 遠距工作彈性

Job Responsibilities:

• Use Power BI to create visual representations of complex data.
• Make large or complex data easier to access, understand, and use.
• Work with data engineers and stakeholders to turn data into valuable insights and visualizations.
• Combine data from multiple sources.
• Collaborate with business stakeholders to deliver effective analyses and solutions.

Perks & Benefits

• Employee equity
• Personal leave
• Open culture

工作職責：

• 使用 Power BI 建立複雜資料的視覺化表示。
• 使大型或複雜的數據更易於存取、理解和使用。
• 與資料工程師和利害關係人合作，將數據轉化為有價值的見解和視覺化。
• 合併來自多個來源的數據。
• 與業務利害關係人合作，提供有效的分析和解決方案。

津貼和福利

• 員工股權
• 事假
• 開放文化

Job Summary:
We are seeking a detail-oriented and proactive IT Procurement Specialist to join our team. This role is responsible for managing procurement activities, supporting contract negotiations, and ensuring the timely processing of purchase requisitions, invoices, and payments. The ideal candidate will have experience with procurement systems, financial reconciliation, and contract management for IT-related services and software.

Key Responsibilities:

Procurement & Requisition Management

• Create, review, and submit purchase requisitions in Oracle.
• View and manage purchase orders (PO), payments, invoices, and receipt information.
• Ensure timely and accurate updates to procurement records and Smartsheet trackers.

Invoice & Payment Processing

• Process and update invoices for cloud platforms such as AWS, Google, and Azure.
• Reconcile invoices to ensure accuracy and resolve discrepancies with vendors.
• Maintain and update Tangoe reports to track data and communication spending.

Contract Management

• Manage and track IT contract renewals using Smartsheet and other tracking tools.
• Oversee contract renewal timelines, including initiating renewal discussions 180+ days in advance for high-value contracts ($150K+).
• Collaborate with contract owners to determine renewal requirements and engage procurement leads for negotiations.
• For lower-value contracts, initiate review and renewal 90+ days in advance, coordinating with IT leads for negotiation support.

Reporting & Analytics

• Maintain the Active IT Consultant tracker to support resourcing and budgeting efforts.
• Provide insights on data and communication spend through regular updates to the Tangoe report.
• Identify and flag potential issues or delays in payments, renewals, or procurement timelines.

Vendor & Stakeholder Collaboration

• Act as a liaison between vendors, IT teams, finance, and procurement leads to ensure smooth processing of contracts and payments.
• Support procurement negotiations to secure favorable terms with vendors and suppliers.

Position Summary:

The People Development and Engagement Specialist plays a key role in building community and inspiring strong connections for every employee. This position is primarily responsible for assisting in the development, implementation, and maintenance of talent development programs, initiatives, and communications that promote engagement, professional development and recognition, while ensuring alignment with the vision and mission of WORQ. 

Job Responsibilities:

• Create and implement programs related to talent development, such as performance management, leadership and employee development, employee engagement and organizational culture work.
• Serve as a key player in the administration and maintenance of the learning management system, including coordination and scheduling of HR focused employee training.
• Facilitate new employee orientation/onboarding, with a particular focus on a positive, informative, and welcoming experience that introduces employees to the organization and its culture.
• Seek to continuously advance the new employee onboarding experience by compiling feedback, partnering with key internal stakeholders, and developing new solutions.
• Spearhead the development of a strong company culture across functions, with an eye toward developing a consistent company brand, both internally and externally.
• Work with the team and key stakeholders to plan and facilitate employee events, which may include onsite activities, volunteer events, and virtual experiences.
• Plan, craft, and manage the creation and distribution of communications, collecting and incorporating feedback, capturing and analyzing survey data, and developing and implementing engagement action plans.
• Maintain current knowledge of industry trends and best Talent Development practices; make recommendations to improve current programs and processes
• Communicate effectively with team members, customers, and stakeholders, both verbally and in writing.
• Perform other or ad hoc duties and responsibilities as assigned by the superior (s).
   

We are looking for a highly driven and motivated Specialist, Picker Operations to join our fast-growing Marketplace team based in Bangsar South, Kuala Lumpur. The ideal candidate will have a strong operational background and be responsible for managing picker operations for selected supermarket vendors on foodpanda shops (Marketplace), ensuring seamless coordination and efficiency.

As a key member of the team, you will act as the advocate between our pickers, partners, and internal teams, ensuring smooth operations and clear communication. Additionally, you will optimise picker performance by multitasking effectively, resolving operational challenges, and continuously enhancing vendor partnerships.

Responsibilities
Responsibilities include, but are not limited to:

• Manage job posting, screening & training of new picker staff.
• Schedule management to ensure high shift take up rates.
• Monitor compliance metrics to ensure operational excellence and intervene to improve processes when necessary.
• Work with different teams in the company (Account Management, Logistics etc.) to enable good operations and customer experience.
• Troubleshoot foodpanda device and other technical issues.
• Implement operational improvement projects.

As Employee Relations Specialist, you have responsibility and accountability for the Employee Relations areas for the country(ies) in scope. E.g., implementation of global deliveries and processes, policies, and guidelines. Securing that local laws, practices and needs are captured and catered for.  Facilitating alignment between global and local needs to achieve common approach and delivery where needed. 

To be successful in your role you ensure that your part of the Employee Relations network have the right competence, work multi and contributing to the business needs by taking responsibility for the whole. By having a holistic approach and proactively ensuring market intelligence, you enable agile solutions, compliance to existing and upcoming legislations, mitigate risks and solve problems to support the business needs.

Key responsibilities

• Provide legal support, secure compliance, and represent H&M Group as an employer in the local market; Responsible for negotiations with local work councils and unions, incl. collective bargaining. negotiations. 
• Set and implement a systematic way of working within the health and safety area by investigating, risk assessing, raising awareness, mitigating potential risks, and following up across the organization together with the Security team.
• Secure proactive management of incidents, accidents, risk observation and reporting throughout the business operation in cross collaboration with local Security team. 
• Give expert advice on People Relations and support to managers, HR, and other functions in the local market; secure all Managers have relevant competence and tools regarding People Relations.
• Collaborate with Group CoE People Relations to implement and adapt policies, guidelines, and frameworks locally. 

About the job

To support Finance Manager on Accounts Payable and Accounts Receivable processes in order to meet agreed timeline.

Your assignment

Accounts Payable

• Vendor invoices processing (receiving, matching & posting)
• Staff claims processing
• SOA reconciliation

Accounts Receivable

• Tenant invoices processing
• Receipts processing
• Collection monitoring and follow-up
• Bank Reconciliation

Support on:

• LHDN eInvoice implementation
• Internal and external audit
• Tax computation and submission

Job Description

• Ensure that all documents comply with company policies, legal requirements, and industry regulations. 
• Identify any discrepancies or irregularities and take appropriate action to address them. 
• Collaborate with internal teams, to resolve issues related to document verification and compliance. 
• Communicate effectively with external stakeholders to clarify requirements or request additional information as needed.
• Maintain accurate records of refund and reimbursement transactions, including detailed documentation of approvals, payments, and communication with stakeholders. 
• Generate reports on refund and reimbursement activity for management review and audit purposes.
• Communicate with users regarding refund status, providing clear explanations and assistance as needed. 
• Process refunds accurately and efficiently through backend systems and maintaining proper documentation.
• Gather feedback from users regarding their experience with our applications and services, capturing both technical issues and general feedback. 
• Provide clear and concise instructions to users via email to guide them through issue resolution steps or escalate issues as necessary. 
• Address user inquiries and concerns related to application difficulties, and functionality errors.

Job Requirements:

• Hold a Diploma/Advanced Diploma, Bachelor's Degree, or equivalent qualification in any field. 
• Preferably possess backend support working experience, with a minimum of 1 year in a related role. 
• Open to both fresh graduates and experienced applicants; entry-level discussions are possible based on previous experience. 
• Previous experience in backend support, customer service, or related roles is highly preferred. 
• Proficiency in English, Mandarin and Cantonese spoken and/or written.
• Demonstrate a strong attention to detail and accuracy in processing documents and data. 
• Possess excellent communication and interpersonal skills. 
• Ability to work both independently and collaboratively within a fast-paced environment. 
• Proficient in Microsoft Office Suite and other relevant software applications. 
• Familiarity with Hong Kong regulations pertaining to driver qualifications and vehicle requirements is considered advantageous.