Total 20 service operations manager job vacancies in Johor Bahru

Responsibilities:

• Handle full spectrum of finance functions while ensuring accuracy and compliance with financial reporting standards.
• Ensure timely preparation of monthly and annual management reporting with detailed of the businesses which includes an income statement, variance analysis against budget/forecast and prior year results, balance sheet and cash flow.
• Responsible for the annual budget and quarterly forecast for the businesses.
• Preparation of tax computation, tax forecast (CP204) and tax revision (CP204A).
• Liaise with auditor, tax agent, company secretary, bankers and others statutory bodies for relevant reports and submissions as required by regulatory bodies.
• Oversee the operations and development of the company’s finance departments.
• Advise colleagues and executive management on decisions related to the company’s finances.
• Supervise the documentation of the company’s financial status and forecasts.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Company trips
• Personal leave

Responsibilities :

• Monitor, be responsible for, and be accountable for outlet upkeep and performance, including NPS targets, online reviews and outlet facilities management.
• Provide timely updates and reports to the Head of Wholesale Operations on assigned tasks.
• Host Outlet meetings at the Outlet level to listen, support, and provide solutions to staff members to achieve goals.
• Maintain outlet cost management, service quality improvement, staff development, and retention.
• Coach, guide, and collaborate with the inhouse team to increase outlet efficiency and performance.
• Focus on customer experience and oversee entire outlet operations and ensuring smooth operation flow.
• Manage all outlet personnel to provide administrative support for operations; shift planning for support availability through the outlet opening hours.
• Manage ad-hoc projects and assignments from management as needed. Collaborate closely with the Purchaser / Inspectors and other related stakeholders to achieve optimum efficiency.

Requirements :

• Qualifications: 3 years' experience in the Service / Fashion Industry is an added advantage.
• Required Language(s): English and Malay; knowledge of other dialects is an added advantage.
• Discipline: Punctuality, result-driven, and a good working attitude.
• Skills: Proficiency in Microsoft Office, advanced computer skills, and knowledge of reporting tools and report analysis.
• Must be able to multitask, work in a fast-paced environment, and possess good discipline along with a professional and pleasant personality, interpersonal skills, and communication abilities.
• A keen eye on details on the outlet appearance and facilities upkeep to provide a safe working environment for staff and a comfortable environment for customers.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Commission & Allowances

職責：

• • 處理全方位的財務職能，同時確保準確性並遵守財務報告標準。
  • 確保及時準備月度和年度管理報告，其中包含詳細的業務信息，包括損益表、預算/預測和上一年結果的差異分析、資產負債表和現金流量。
  • 負責業務的年度預算和季度預測。
  • 準備稅務計算、稅務預測（CP204）和稅務修訂（CP204A）。
  • 與審計師、稅務代理人、公司秘書、銀行家和其他法定機構聯絡，依照監管機構的要求提交相關報告和意見。
  • 監督公司財務部門的營運和發展。
  • 就與公司財務相關的決策向同事和執行管理層提供建議。
  • 監督公司財務狀況和預測的文件。

津貼和福利

• 津貼（旅費、交通費等）
• 休閒著裝要求
• 公司旅行
• 事假

Job Description

Responsibilities:

We are seeking experienced, results-driven, and passionate professionals in the medical industry to partner with us in developing the business for the medical lab services in the assigned locality, specialty or branch.

With that aim, you are responsible to plan, executive and manage the sales & business activities among the prospected healthcare facilities and professionals.

Requirements:

• Tertiary education in Biology or Healthcare related disciplines. Preferably in Biomedical Sciences, Medical Technology, Biotech/Genetics, Nursing, Pharmacy or any equivalent disciplines.
• Or Business/Marketing related qualification with experience in medical or healthcare industries.
• Minimum 2 years working experience, preferably in Sales/Marketing/Business Development for Medical/Pharmaceutical industries.
• Working experience in medical laboratory and proficient in phlebotomy skill is an advantage.
• Proven track record in achieving goals, proactive attitude.
• Good communication skills and a team player.
• Good knowledge in medical testing or diagnostics is an advantage.
• Possess own transport and able to travel.

Ability to commute/relocate:

• Johor Bharu: Reliably commute or planning to relocate before starting work (Required)

Remuneration:

According to qualifications and experience. We provide an attractive remuneration package; inclusive of Basic Salary, Sales Commission &

Incentive, Transport allowances & claims, Annual Bonus, SOCSO, EPF, Personal Accident, and Medical Insurance plan. High performance and committed team members may expect attractive remuneration packages and excellent career advancement paths.

If you are the talent that we are looking for and you think you can help us to get closer to our vision, we would like to meet with you. Tell us how your past achievements prepare you for an exciting and promising career with us!

Job Types: Full-time, Permanent

Pay: RM2,000.00 - RM5,000.00 per month

Shaveh Group is currently growing and expanding our team! We’re eagerly seeking a dynamic and results-oriented Assistant Operation Manager to join our team!

As an Operation Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated person with a passion for operational excellence, we invite you to apply and be part of our growing organization!

Shaveh Group 目前正在成长和扩大我们的团队！ 我们热切地寻找一位充满活力、注重结果的 副营运经理 加入我们的团队。 作为一名营运人员，您将在确保平稳运营、提高效率和实施优化生产力的策略方面发挥关键作用。 如果您是一个积极进取、热衷于卓越运营的人，我们邀请您申请并成为我们不断发展的组织的一部分！

2 Working Location Available

• HQ – Taman Daya, Johor Bahru
• KL Branch – Menara K1, Jln Klang Lama

What you can Get?

• Competitive Salary & Benefits Package 有竞争力的薪资和福利待遇
• Opportunities for Career Growth and Professional Development 职业成长和专业发展的机会
• Collaborative and inclusive work environment 协作和包容的工作环境

What’s your Responsibilities?

1. License Application Management:

• Manage and oversee the entire license application process, from initial preparation to submission and approval.
• Ensure all applications are complete, accurate, and submitted in a timely manner.
• Maintain up-to-date knowledge of local, state, and federal licensing requirements relevant to the company’s operations.

2. Regulatory Compliance:

• Ensure that the company complies with all relevant regulations and legal requirements for various licenses and permits.
• Coordinate with government agencies, local authorities, and other regulatory bodies to obtain necessary approvals and licenses.
• Keep track of license renewal dates and ensure timely renewal to avoid lapses in compliance.

3. Documentation and Reporting:

• Prepare and organize all required documentation for license applications, including forms, supporting documents, and correspondence.
• Maintain accurate records of all license applications, approvals, renewals, and communications.
• Generate reports on the status of license applications and compliance for management review.

4. Stakeholder Coordination:

• Liaise with internal departments to gather necessary information and documents required for license applications.
• Communicate with external stakeholders, including regulatory authorities and consultants, to facilitate the licensing process.
• Address any issues or concerns raised by regulatory bodies and work towards prompt resolution.

5. Process Improvement:

• Identify areas for improvement in the licensing process and implement efficient procedures to streamline operations.
• Stay informed about changes in licensing laws and regulations, and adjust processes accordingly.
• Provide recommendations to management on best practices for license management and compliance.

6. Administrative Support:

• Assist with other administrative tasks related to operations as needed, including filing, data entry, and correspondence.
• Support the Operations Manager in various projects and tasks related to company operations and regulatory compliance.

7. Training and Guidance:

• Train and guide junior staff or team members involved in the license application process.
• Provide support and mentorship to ensure the team understands and adheres to licensing requirements and procedures.

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 3 years of experience in Operation Management.
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.
• Willing travel to KL office if required.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Company trips
• Personal leave
• Personal development opportunities

Who we're?

Agensi Pekerjaan Shaveh  is the parent company of My License. Our company is seeking a dynamic and results-oriented Sales Manager (Foreign Worker Recruitment Agency) to join our team. As a Sales Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated individual with a passion for sales excellence, we invite you to apply and become part of our growing organization.

2 Working Location Available

• HQ – Taman Daya, Johor Bahru
• KL Branch – Menara K1, Jln Klang Lama

What you can Get?

• Competitive Salary & Benefits Package
• Task Commission Scheme (you get what you paid)
• Opportunities for Career Growth and Professional Development
• Collaborative and inclusive work environment

What’s your Responsibilities?

Sales and Business Development

• Develop and execute sales strategies to meet or exceed revenue targets.
• Identify new business opportunities through networking, market research, and cold calling.
• Build and maintain relationships with new and existing clients.
• Conduct sales presentations and negotiations with potential clients.
• Conduct Site Inspection / Discussion.

Client Management

• Act as the primary point of contact for key clients.
• Understand client needs and tailor recruitment solutions to meet their requirements.
• Ensure high levels of client satisfaction through regular follow-ups and problem resolution.
• Manage client contracts, pricing, and service agreements.

Team Management

• Provide training and development opportunities for team members.
• Set performance goals and conduct regular performance reviews.

Strategic Planning

• Develop and implement strategic plans to grow the agency’s market share.
• Analyze market trends and adjust strategies accordingly.
• Work with senior management to set overall business goals and objectives.
• Monitor and report on sales performance and market conditions.

Marketing and Brand Development

• Collaborate with the marketing team to develop promotional materials and campaigns.
• Represent the agency at industry events, trade shows, and networking functions.
• Enhance the agency’s brand presence through strategic marketing initiatives.

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 5 years of experience in Foreign Worker Recruitment (Recruitment Agency) industry.
• Strong leadership skills, with the ability to motivate and inspire a diverse team.
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across teams.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Job Highlights:

• Competitive Salary Package
• Incentive

Job Description:

• The main purpose of a collector is to manage customer’s account on monthly basis, ensure all accounts pay before due date & to ensure customer’s account maintain and does not increase in ageing.

Job Responsibilities:

• Responsible to each separate individual result (collection result).
• Advise customer to make the payment on time.
• Re act as a reminder to remind customer regarding the payment due date
• Response customer request based on the customer requirement
• To ensure to maintain customer service and company image.
• Complete dunning activities based on allocated queues.
• Extensive follow up with customer via phone calls/email/fax to ensure that they pay in accordance to credit term.
• Ensure good clients relationship & service levels.
• Achieve the set standards in collections and financial objectives of collections by the management.

Job Requirement:

• Minimum SPM, STPM, Diploma or Degree Holder
• Fresh graduate are encourage to apply.
• Good communication in English & Malay
• Well knowledge of PC and proficiency in MS Office
• Listening skills to empathize and listen to other person’s ideas
• Persuasion skills in order to move others into positive action, attitudes and behavior
• Ability to handle & manage stress

Additional Information:

• Working Day: Monday - Saturday (5-day work and selected candidates will be entitled for one rest day and off day on alternate basis)
• Working Time: 9a.m. - 6p.m.
• Incentive provided if meet KPI

Perks & Benefits:

• Commission and bonus
• Nearby public transport
• Medical insurance
• Personal development opportunities

We are representing our client from F&B industry. As our client is expanding, they are looking for Outlet Manager to join their team. The ideal candidate will be responsible for ensure restaurants run smoothly and efficiently.

Job Description:

1. Maintaining administrative records pertaining to your branch particularly on compliance to internal SOP, halal & regulatory requirements.
2. Maintaining accounting records (supplier purchases over sales to avoid account burst) for your branch.
3. Requesting payment for all purchases (2x for suppliers & any ad hoc payments) after amount verified, for your branch.
4. Maintaining weekly work schedule, HR related documentations, payroll processes & hiring staff for your branch.
5. Verifying end-of-day closing report, daily purchases and ensure all record tallies for your branch.
6. Ensuring operation running smoothly for your branch, which includes:
7. Maintains daily Google review collection
8. Succeed in Mystery Customer program
9. Succeed in Internal Audit initiatives
10. Ensures monthly sales target achieved
11. Maintenance on all equipment, items & atmosphere
12. Perform other tasks as assigned

Job Requirements:

• At least 2-3 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Food/Beverage/Restaurant Service or equivalent.
• Preferably aged below 40
• Working hours: Based on given shift (9 hours per day/ 6 work days - 1 day OFF)

Basis Salary: Up to RM 4,000



Benefits & Entitlements:

- EPF Contribution (13%)

- SOCSO & EIS

- Daily meals (allowance / foods)

- Hostel / accommodation

- Travel allowance (T&C applies)

- Birthday token

- Medical entitlement

- No-MC reward

- Dental Claim (T&C)

- High chance of annual salary raise

- Monthly bonus if branch meets or exceeds target sales

- Annual leave, medical leave & other specific leaves as recognized by the company (in addition to the AL / MC etc)

Vacant Outlet Location:

1. Larkin Jaya, Johor Bahru

2. Setapak, Kuala Lumpur

If you are passionate about managing a restaurant, we encourage you to apply for this exciting opportunity! 

Consultant In-Charge:

Mesha | mesha@talentrecruit.com.my | +6016-394 2898

Only shortlisted candidates will be notified!

Perks & Benefits

• Commission and bonus
• Free snacks / Happy hours
• Regular team activities
• Personal development opportunities
• Dental insurance

Help Desk & IT Support (Information & Communication Technology)

Full time

Job Responsibilities :

1. Assemble and thoroughly check laptop/PC orders and able to finish the orders

neatly within stipulated time.

2. Provide technical support for computer hardware and software errors - Assist

customers through multiple platforms, including face-to-face, over the phone, email,

or social media platforms to resolve issues.

3. Computer hardware diagnostic skills - Able to determine/troubleshoot computer

errors' root causes before the repair are performed.

4. Provide good customer service for customers who call in and send in systems for

RMA.

5. Respond and resolve open cases in a timely manner using available resources

within the company.

6. Prioritize and manage many open cases simultaneously.

Job Requirements :

1. Minimum a SPM holder or equivalent with at least 2-year experience in an

computer assembly role or technical support environment.

2. Possess good computer/hardware knowledge and skills

3. Good communication skills in English and Bahasa

4. Possess multi-tasking capabilities and excel under pressure

5. Good analytical and problem-solving skills

6. Ability to work effectively in a team environment

Perks & Benefits

• Personal leave
• Personal development opportunities

我們代表餐飲業的客戶。隨著我們的客戶不斷擴大，他們正在尋找奧特萊斯經理加入他們的團隊。理想的候選人將負責確保餐廳平穩且有效率地運作。

職位描述：

1. 維護與您的分公司相關的管理記錄，特別是遵守內部標準作業程序、清真和監管要求的記錄。
2. 維護分支機構的會計記錄（供應商採購超過銷售以避免帳戶爆裂）。
3. 金額驗證後，請為您的分行要求所有採購的付款（供應商的 2 倍以及任何臨時付款）。
4. 維護分支機構的每週工作計畫、人力資源相關文件、薪資流程和招募人員。
5. 驗證日終結算報告、每日採購並確保您分行的所有記錄記錄。
6. 確保您的分公司順利運營，其中包括：
7. 維護每日 Google 評論收集
8. 成功實施神秘客戶計劃
9. 內部稽核措施成功
10. 確保月度銷售目標達成
11. 所有設備、物品和氣氛的維護
12. 執行指派的其他任務

職位要求：

• 該職位需要至少2-3年相關領域的工作經驗。
• 最好是專門從事食品/飲料/餐廳服務或同等職位的經理。
• 年齡最好在40歲以下
• 工作時間：依據指定班次（每天 9 小時/6 個工作天 - 休息 1 天）

基本薪資：高達 RM 4,000



福利與權利：

- 公積金繳款 (13%)

- SOCSO 和 EIS

- 每日膳食（津貼/食物）

- 旅館/住宿

- 旅遊津貼（適用條款與條件）

- 生日令牌

- 醫療權利

- 無MC獎勵

- 牙科索賠（條款與條件）

- 年薪加薪的機會很大

- 若分公司達到或超過目標銷售額，每月發放獎金

- 年假、病假及公司認可的其他特定假期（除了 AL / MC 等）

空置專賣店位置：

1. 新山拉慶再也 (Larkin Jaya)

2. 吉隆坡文良港

如果您熱衷於管理餐廳，我們鼓勵您申請這個令人興奮的機會！

主管顧問：

梅莎 | mesha@talentrecruit.com.my | +6016-394 2898

只有入圍候選人才會收到通知！

津貼和福利

• 佣金和獎金
• 免費小吃/歡樂時光
• 定期團隊活動
• 個人發展機會
• 牙科保險

We are an established Group listed on the Main Board of Bursa Malaysia Berhad with diversified businesses in Manufacturing, Properties, Plantations and Hotels. We are looking for suitable and qualified candidate to fill in the following vacancy:

In-house Tax Department

Assistant Tax Manager

Responsibilities:

• To manage the submission of Corporate Income Tax, Withholding Tax, Indirect Tax, Transfer Pricing and other statutory returns to tax authorities.
• Oversee the tax compliance process and adapt to challenges in the process
• To liaise with tax authorities in connection with tax enquiries, appeals, refunds and others.
• Identify tax planning opportunities and implement strategies to minimize tax liabilities for the Group
• To monitor training programs and provide tax trainings/ updates to staff and finance teams
• To assume other duties and responsibilities as and when assigned by the Head of Department

Qualification & Experience:

• Accounting Degree or equivalent a minimum of between 3 - 5 years of tax experience ideally with a mix of Big 4 companies with commercial tax experience with an established MNC
• Professional qualification is an added advantage (CTIM/MIA/ACCA/CPA etc)
• In-depth knowledge of Malaysia's corporate tax, indirect taxes, transfer pricing regulations, employer’s tax obligations with a thorough understanding of accounting principles, MFRS and IFRS
• Proficient in written and spoken English and Bahasa Malaysia
• Proficient in using Microsoft applications, i.e. Word, Excel, PowerPoint
• Hands-on personality, team player, proactive, resourceful and continuously seek for improvements with strong analytical skills and attention to detail

Attractive remuneration package commensurate with qualifications and experience will be offered to the right candidate.

For interested candidates, please send in your application together with your expected salary and a detailed resume with a passport sized photograph (NR) to:

Group Senior Tax Manager

Keck Seng (Malaysia) Berhad

10-16, Jalan Sagu 8, Taman Daya

81100 Johor Bahru, Johor.

Email: alvinng@keckseng.com

Perks & Benefits

• Medical Benefit
• Annual Leave
• Group H&S and PA plans
• Observance of all Public Holidays
• Career Development opportunities within the group

Job Scope

1) Manage construction activities and progress independently, able to understand structural drawing, specifications and requirements.

2) Supervise structural/architectural works, co-ordinate with client's representatives. 3) Supervise and lead a team of workers and sub contractor to perform on site works. 4) Resolve design site problems encounter during the construction period. 5) Ensure the quality of work.

6) Responsible for implementing the work plan of the project manager.

7) Prepare daily progress report and work schedule .

8) Oversee quality control and safety and health matters on site.

9) Attend projects meetings.

Requirements

1) 3-4 years of working experiences in construction (infrastructure).

2) Civil Engineering or equivalent professional qualification.

3) Effective team player with interpersonal skills and the ability to work with remote teams. 4) Excellent time management and independent decision-making skills.

5) Self-motivated and proactive.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)

工作範圍

1) 獨立管理施工活動和進度，能夠看懂結構圖、規範和要求。

2) 監督結構/建築工程，與客戶代表協調。 3) 監督並帶領工人和分包商團隊進行現場工作。 4）解決施工期間遇到的設計現場問題。 5）保證工作品質。

6）負責執行專案經理的工作計畫。

7) 準備每日進度報告和工作計畫。

8) 監督現場品質控制和安全衛生事宜。

9) 參加專案會議。

要求

1）3-4年建築（基礎設施）工作經驗。

2) 土木工程或同等專業資格。

3) 具有良好的團隊合作精神，具備人際溝通能力以及與遠距團隊合作的能力。 4）優秀的時間管理和獨立決策能力。

5）自我激勵和積極主動。

津貼和福利

• 津貼（旅費、交通費等）

Job Requirements

- Good command of language skills - Mandarin Speaker Preferable based on nature of the work

- Minimum 2 year(s) of working experience in Logistics/Supply Chain, Freight, Shipping, Forwarding or equivalent

- Bachelor's Degree (preferred)

- Meticulous and Details Oriented

- Ability to work in teams and open to others’ views

- Managing relationship with Client/Carrier/Agent for smooth shipment process, a strong communication skill is ideal

- Fresh graduates are also encouraged to apply.

Responsibility

- Managing end to end operation, shipping and sales support functions.

- Act as a liaison, providing product/services information and resolve any emerging problems that our customer might face with accuracy and efficiency.

- Constantly review working processes with vendors

- Coordination on documentation between customers and carriers

Perks & Benefits

- Parking subsidy

- Allowance will be Mobile allowance/ Commission after confirm

- Bonuses

- Annual Leave : 14 - 18 days per annum

- Group Medical Coverage : Outpatient (Red Alert), GHS & PA

- Salary will subject to statutory contributions as per statutory prescribed rate.

職位描述

職責：

我們正在醫療行業尋找經驗豐富、以結果為導向、充滿熱情的專業人士與我們合作，在指定地點、專業或分支機構發展醫學實驗室服務業務。

為了實現這一目標，您負責規劃、執行和管理預期醫療機構和專業人員之間的銷售和業務活動。

要求：

• 生物學或醫療保健相關學科的高等教育。最好是生物醫學科學、醫療技術、生物技術/遺傳學、護理、藥學或任何同等學科。
• 或具有醫療或保健行業經驗的商業/行銷相關資格。
• 至少 2 年工作經驗，最好是醫療/製藥行業的銷售/行銷/業務開發工作經驗。
• 有醫學實驗室工作經驗並精通放血技能者優先。
• 在實現目標方面有良好的記錄，積極主動的態度。
• 良好的溝通能力和團隊合作精神。
• 具有良好的醫學測試或診斷知識是一個優勢。
• 擁有自己的交通工具，能夠出遊。

通勤/搬遷能力：

• 新山：開始工作前可靠的通勤或計劃搬遷（必需）

報酬：

根據資格和經驗。我們提供有吸引力的薪資待遇；包括基本工資、銷售佣金和

獎勵、交通津貼和索賠、年度獎金、SOCSO、EPF、個人意外和醫療保險計劃。高績效和忠誠的團隊成員可能會期望有吸引力的薪酬待遇和良好的職業發展道路。

如果您是我們正在尋找的人才，並且您認為您可以幫助我們更接近我們的願景，我們很樂意與您會面。告訴我們您過去的成就如何為您與我們一起開啟激動人心且充滿希望的職業生涯做好準備！

工作類型：全職、永久

薪資：每月 RM2,000.00 - RM5,000.00

We are looking for a Manager, Account Management to be based in Johor Bahru. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

• Manage hotel’s pre-opening operations.
• Ensure profit optimization and superior guest experience.​.
• Drive the hotel’s commercial performance.
• Create a performance-driven culture that meets the business objectives of key stakeholders: guests, employees, owners, and Accor.

The Project Manager is responsible for the end to end project management of varied projects across the manufacturing operation, managing projects from concept to commissioning within a varied manufacturing environment either in the field of process, packing or facilities and utilities.

The Project Manager supports the delivery of the key plant results, such as zero safety accidents, zero quality (losses), cost savings, efficiency improvement, 100% Customer Service Level and 100% engagement using the Manufacturing Operating System as an enabler. The Project Manager does this through agile project management and execution of varied projects across the manufacturing operation, through any of the phases from concept to handover after verification.

High personal development of some Leadership Capabilities

Responsibilities/ Key Activities:

Safety Health and Environment:

• Responsible for Safety, Health and Environment requirements and legislation implementation and ensures compliance to legal and corporate standards & policies in projects and installations executed; design and execution including LOTOTO (Lock Out Tag Out Test Out), permit to work, hazard work permits, behavioral observation systems, contractor management.
• Responsible to ensure that ergonomics and SHE – Safety, Health & Environment risks are mitigated or eliminated in projects executed.
• Managing contractors in the work area, preparing permits and reviewing risk assessments and method statements.
• Champions Safety, Health and Environment culture through role model behavior.

Quality:

• Responsible for Quality requirements and legislation implementation and ensure compliance to legal and corporate standards & policies in projects executed.
• Ensures project designs and execution include and follow Good Manufacturing Practices, Hygienic Design principles, ISO, HACCP and are in line with JDE Manufacturing Operating System Standards.
• Champions Quality culture through role model behavior.

Delivery & Cost:
Project Planning:

• Responsible for (pre-)engineering scoping, costing and capital expenditure request document preparation using the appropriate JDE project management and technical standards, processes and procedures.

Communication:

• Engaging and communicating with all relevant stakeholders and project team members through the whole lifecycle of the project to ensure that the project deliverables meets all practical requirements (maintenance, operation, training, etc).
• Giving regular updates on project progress to steering committee, team members and plant management.

Project Management & Execution:

• To manage and co-ordinate the detailed project design activities:-
• Coordinate, liaise and communicate with (int./ext.) designers, authorities (for notice, permitting and/or approval) and responsible JDE stakeholders (SSE, QA, M&R, etc.).
• Have drawings and calculations prepared (int./ext. company), as required based on project scope; for purpose of permitting, tendering, documentation etc.
• Distribute and share information to relevant project team members and stakeholders, based on project RACI communication matrix.
• Contact with suppliers, enquire quotations for equipment, installation and/or engineering services and have purchase orders created based on and in line with budget and time schedule planning.
• Prepare RFQ technical documents and follow up tender/ contract negotiation together with Procurement. Carry out Total Cost of Ownership assessment (investment v operating costs) for major CAPEX buy equipment.
• Ensure to have the Technical Project Documentation prepared (int. or by 3rd party contractor): collect, compile and share required files of the (sub-)project; participate in safety assessments/reviews, according to local standards, laws, regulation and JDE company procedures (Engineering Management and Contactors Management).
• Working with the software engineers to develop a URS – User Request Specification for the process installation and review FDS – Functional Development Specification.
• Management of orders: raising Purchase Requests, following deliveries up with the suppliers, receipting and checking invoice discrepancies.
• Planning and regular review of budget incl. updated forecast: kind and amount of purchase orders still needed to be spent to deliver the detailed, agreed scope
• Managing cost versus budget using the appropriate standards to report actual, commitment, and remaining budget spend on a weekly basis to Engineering Manager and/or Plant Finance the CAPEX spending forecast and spending phasing for budget control.

Project Close-Out:

• Start up the installation, together with the project team and suppliers and ensure full snag tracking and close out through commissioning, qualification and verification.
• Ensure relevant handover documentation is in place such as OEM manuals, training documents and risk assessments. Arrange for appropriate training and provision of training material before installation start up.

The Policy & Total Reward Manager is accountable for implementing a compelling, attractive, competing and cost-effective reward package for the associates of the company on a local level according to the guidelines as defined on Global/Central Level.

The Human Resources function acts as a facilitator for the company’s vision in building leadership capability within the company, driving a performance culture and enhancing associate engagement.

The Policy & Total Reward Manager is responsible for the payroll activities like time and attendance, administration, process and policies. The Policy & Total Reward Manager guarantees that salaries and wages are paid accurately on time and in line with the applicable legislation.

Responsibilities/ Key Activities:

• Conduct Market Analysis and Salary Survey Participation and implement market analysis to ensure internal and external equity and market competitiveness
• Roll-out and follow-up of reward programs including the development, implementation, annual review/updating of salary structures, and the annual merit process
• Ensure benefit programs are market competitive and aligned with the reward philosophy and the BU alongside with the creation and the implementation of incentive plans and Benefit Programs
• Internal professional advice and supporting the business with all aspects of remuneration and legislation
• Managing and monitoring Annual Operating Plan (AOP) / Budget for the Johor site by working closely with respective HRBPs
• Ensure that any company benefit programs, medical care, pensions, bonuses etc are managed efficiently and effectively and monitor compensation laws and regulations in order to ensure compliance
• Update payroll records by reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers
• Coordinating and managing the payroll process for the organization and suggests changes/upgrades as and when required
• Check and audit all payrolls to ensure legislative and awards compliance and maintains payroll guidelines by writing and updating policies and procedures
• Comply with federal, state, and local legal requirements by studying existing and new legislation alongside with enforcing adherence to requirements and advising management on needed actions
• Fully manager the insurance management and administration process
• Fully responsible on HR analytical data, dashboards or any statistical or survey data for the business from time to time
• Undertake internal/external research on best practice in HR policies and practices identifying necessary changes and recommendations
• Ensure that HR policies are maintained
• Develop systematic feedback mechanisms for evaluating policy impact and effectiveness, and mechanisms for respective policy updates and changes, considering evolving organisational goals and needs
• Provide advice on application, and where necessary interpretation, of Policies and Practices considering past practice and precedents and, if necessary, case law
• Promote consistent application of HR policies and practices throughout the organisation

Reporting to the Customer Relations Manager, the Checkout Manager manage and supervise a team of cashiers with the Checkout Team Leaders to provide an easy-buying experience for all customers throughout the complete payment process and ensuring payments transactions are handled in an efficient, reliable and secure manner.

Your assignment

• Manage a team of cashiers including recruitment, performance management, training and development and succession planning of the team.
• Ensure resource planned activities are met and monitoring and managing the flow of customers throughout the checkout to ensure customers’ satisfaction are met.
• Handling professionally all customers’ queries, complaints and perform service recovery if necessary.
• Being knowledgeable around customer shopping experience and analyze customer-related and financial key performance indicators for business and functional improvements.
• Working with external and internal partners and coming up with solutions that support an efficient, safe and secure working environment and shopping experience.
• Ensure balanced operational excellence in daily operations to enhance the easy buying experience in line with Commercial Review requirements.