Job Requirements:

• Bachelor’s degree or above in any related field.
• Minimum 2 years of working experience in academic institution or related industry is an advantage.
• Basic knowledge of statutory requirements and guidelines of MOHE or other relevant bodies would be an added advantage.
• Experience with Malaysia Research Assessment (MyRA), grant management and publication.
• Detailed oriented and able to work with minimal supervision.
• Good communication skills in Bahasa Malaysia and English (both written and spoken).

Job Descriptions:

• To assist and support the administrative affairs related to the Research Management Centre and manage the administrative tasks related to research.
• Coordinate and facilitate MyRA audit and assist QA with other relevant audit such SETARA and QS rankings for research data.
• Manage and facilitate implementation of external and internal research grants.
• Liaison officer to external statutory bodies.
• Prepare senate and centre reports; secretariat to coordinate CRI related meetings and prepare minutes of meetings.
• Manage academic publication funding and reward scheme.
• Facilitate participation of QIU staff and students for external innovation competitions.
• Disseminate information to academic staff on research opportunities- grants, publication, conferences, training and etc.
• Coordination and facilitate for research related academic talks/workshops for academic staff.
• Attend to any other matters as assigned by the superior and Management from time to time.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

職位要求：

• 任何相關領域的學士學位或以上學歷。
• 具有至少 2 年學術機構或相關產業工作經驗者優先。
• 了解 MOHE 或其他相關機構的法定要求和指南的基本知識將是一個額外的優勢。
• 具有馬來西亞研究評估 (MyRA)、撥款管理和出版方面的經驗。
• 注重細節，能夠在最少的監督下工作。
• 良好的馬來語和英語（書面和口語）溝通能力。

職位描述：

• 協助及支援科學研究管理中心相關行政事務，管理與科研相關的行政工作。
• 協調和促進 MyRA 審核，並協助 QA 進行其他相關審核，例如研究資料的 SETARA 和 QS 排名。
• 管理和促進外部和內部研究資助的實施。
• 與外部法定機構的聯絡官。
• 準備參議院和中心報告；秘書處負責協調 CRI 相關會議並準備會議紀錄。
• 管理學術出版資助和獎勵計劃。
• 促進QIU師生參與外部創新競賽。
• 向學術人員傳播有關研究機會的資訊—資助、出版、會議、培訓等。
• 協調和促進學術人員與研究相關的學術講座/研討會。
• 處理上級和管理層不時交辦的其他事項。

津貼和福利

• 醫療保險
• 年假
• 培訓和發展機會

Responsibilities:

• Test facilities for environmental hazards.
• Maintain inventory of medical supplies or equipment.
• Inspect work environments to ensure safety.
• Supply, operate, or maintain personal protective equipment.
• Compile all required environmental records and documentation.
• Prepare official health documents or records.
• Setup emergency response drills.
• Conduct health or safety training programs.

Requirements:

• Proven experience as safety officer.
• Extensive knowledge of legislation (e.g. OSHA/EPA) and procedures.
• Knowledge of potentially hazardous materials or practices.
• Familiarity in writing reports and policies for health and safety.
• Proficient with conducting data analysis and reporting statistics.
• Excel in MS Office; Working knowledge of safety management information systems is a plus.
• Excellent organizational skills.
• Diligent with great attention to detail.
• Good communication skills with the ability to present and explain health and safety topics.
• Possess at least a Bachelor's Degree in safety management, engineering or relevant field is preferred.
• Certificate in occupational health and safety.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Central location
• Personal leave
• Paid training and development

A results-oriented IT Administrator and Data Security Officer is responsible for managing the organization's IT infrastructure and safeguarding its data assets. the role involves supervising the IT department, upgrading hardware and software, troubleshooting issues, and maintaining efficient network and server operations. they ensure the optimization of IT infrastructure performance to enhance system efficiency across the company. Additionally, implement robust data security measures, including encryption and access controls, conduct risk assessments, and address vulnerabilities to prevent breaches. The position requires ensuring compliance with regulations like GDPR or HIPAA, training staff on IT and cybersecurity best practices, and responding effectively to security incidents. This dual role fosters a secure, efficient, and resilient IT environment that supports organizational goals.

Specific Responsibilities:

• Monitoring and maintaining networks and inventory lists for both software and hardware
• Monitor and maintain tech refresh plans for both software and hardware
• Upgrading, installing and configuring new hardware and software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and maintain access contro based on principle of least privilege
• Maintain information and cyber security hygiene for all systems
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Keeping up to date with advancements and best practices in IT administration.
• Creating email & WECARE for new hire.
• Update and maintaining the L&D Portal.
• Coordinate with provider for maintenance and system issue (3CX, Unifi, EntryPass, WeCare, etc)
• On call and standby for any system maintenance or disruptions in the office, including after office hours, on weekends, and on public holidays.
• Ad Hoc Task

Perks & Benefits

• Casual dress code
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Paid training and development

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave

以結果為導向的 IT 管理員和資料安全官負責管理組織的 IT 基礎架構並保護其資料資產。該角色包括監督 IT 部門、升級硬體和軟體、解決問題以及維護高效的網路和伺服器營運。他們確保 IT 基礎設施效能的最佳化，以提高整個公司的系統效率。此外，實施強大的資料安全措施，包括加密和存取控制、進行風險評估並解決漏洞以防止洩漏。該職位需要確保遵守 GDPR 或 HIPAA 等法規，對員工進行 IT 和網路安全最佳實踐培訓，並有效回應安全事件。這種雙重角色創造了一個安全、高效、有彈性的 IT 環境來支援組織目標。

具體職責：

• 監控和維護軟體和硬體的網路和庫存列表
• 監控和維護軟體和硬體的技術更新計劃
• 升級、安裝和配置新的硬體和軟體，以滿足公司目標。
• 實施安全協議和程序以防止潛在威脅。
• 基於最小權限原則建立使用者帳戶並維護存取控制
• 維護所有系統的資訊和網路安全衛生
• 執行診斷測試和調試程序以優化電腦系統。
• 記錄流程以及備份和歸檔資料。
• 開發資料檢索和復原程序。
• 設計和實施高效的最終用戶回饋和錯誤報告系統。
• 隨時了解 IT 管理的最新進展和最佳實務。
• 為新員工創建電子郵件和我們關心。
• 更新和維護 L&D 入口網站。
• 與提供者協調維護和系統問題（3CX、Unifi、EntryPass、WeCare 等）
• 隨時待命，應對辦公室內的任何系統維護或中斷，包括下班時間、週末和公共假期。
• 臨時任務

津貼和福利

• 休閒著裝要求
• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 有薪培訓和發展

職責：

• 環境危害測試設施。
• 維護醫療用品或設備的庫存。
• 檢查工作環境以確保安全。
• 供應、操作或維護個人防護設備。
• 編制所有必需的環境記錄和文件。
• 準備官方健康文件或記錄。
• 設定緊急應變演練。
• 開展健康或安全培訓計劃。

要求：

• 擁有豐富的安全官員經驗。
• 廣泛的立法（例如 OSHA/EPA）和程序知識。
• 了解潛在危險物質或做法。
• 熟悉撰寫健康和安全報告和政策。
• 熟練進行數據分析和報告統計。
• MS Office 中的 Excel；具備安全管理資訊系統的工作知識者優先。
• 優秀的組織能力。
• 勤奮，非常注重細節。
• 良好的溝通技巧，能夠呈現和解釋健康和安全主題。
• 至少擁有安全管理、工程或相關領域的學士學位者優先。
• 職業健康和安全證書。

津貼和福利

• 津貼（旅費、交通費等）
• 中心位置
• 事假
• 有薪培訓和發展

• 所需 OSHA 認證候選人
• 監控和評估現場安全問題
• 處理與安全相關的權威事務
• 向現場工作人員提供安全指導

津貼和福利

• 佣金和獎金
• 公司旅行
• 事假

• Required OSHA certified candidates
• Monitor & evaluate safety matters on site
• Deals with authority stuff that's related to safety
• Give safety instructions to workers that working on site

Perks & Benefits

• Commission and bonus
• Company trips
• Personal leave

Product Research Specialist

Responsibilities

• Conduct market analysis and consumer trend.
• Understand customer preferences.
• Evaluate product testing and feedback.
• Integrate design considerations and aesthetic factors into research tasks.
• Ensure products align with market expectations and trends.
• Engage with manufacturers and suppliers.
• Facilitate product development.
• Ensure product quality.
• Negotiate terms with suppliers.
• Research, analyze, and evaluate suppliers and their product categories.
• Align with company profitability, sales targets, and budget.
• Analyze data from customer reviews and supplier negotiations.
• Inform decision-making processes related to product development.
• Collect, organize, and analyze data to solve problems.
• Explore issues and predict market trends.
• Research, analyze, and evaluate suppliers and their product categories.
• Align with company profitability, sales targets, and budget.
• Compile research findings.
• Present reports and recommendations.
• Contribute to product development strategies.
• Complete tasks supporting overall business operations and product development efforts.
• Contribute to ongoing and existing product improvement efforts and Identify areas for enhancement.
• Ad- hoc as necessary.

Responsibilities

• At least 1-2 years of working experience in the related field .
• Customer services oriented, creative, passionate and good team spirit.
• Good analytical and presentation skills and ability to communicate effectively with all levels.
• Able to work independently, meet tight deadlines .
• Critical thinking and creative problem-solving skills and strong judgment and decision-making.
• Fluency in Chinese, Malay and English is required.

Benefits

• Attractive salary with Basic and Allowances
• Employee season parking card
• Bonus ; Yearly Increment ; Company Trip
• Early confirmation and increment based on performance
• Annual Leave, Medical Leave, Child Care Leave, Honeymoon Leave and etc
• KWSP , SOCSO & EIS
• Attendance Allowance
• Monthly Celebration
• Medical Insurances
• Yearly Lucky draw and employee awards.
• Salary on time
• Free Facial and Laser monthly
• Staff purchases and Family Price
• Referral Fees

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Flexible working hours
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

產品研究專家

職責

• 進行市場分析和消費趨勢。
• 了解客戶的喜好。
• 評估產品測試和回饋。
• 將設計考量和美學因素融入研究任務中。
• 確保產品符合市場預期和趨勢。
• 與製造商和供應商合作。
• 促進產品開發。
• 確保產品品質。
• 與供應商談判條款。
• 研究、分析和評估供應商及其產品類別。
• 與公司獲利能力、銷售目標和預算保持一致。
• 分析來自客戶評論和供應商談判的數據。
• 為與產品開發相關的決策過程提供資訊。
• 收集、組織和分析數據以解決問題。
• 探索問題並預測市場趨勢。
• 研究、分析和評估供應商及其產品類別。
• 與公司獲利能力、銷售目標和預算保持一致。
• 彙編研究結果。
• 提出報告和建議。
• 為產品開發策略做出貢獻。
• 完成支援整體業務營運和產品開發工作的任務。
• 為正在進行的和現有的產品改進工作做出貢獻，並確定需要改進的領域。
• 根據需要臨時進行。

職責

• 至少1-2年相關領域的工作經驗。
• 以客戶服務為導向，富有創造力，充滿熱情，具有良好的團隊精神。
• 良好的分析和表達能力以及與各個層級有效溝通的能力。
• 能夠獨立工作，在緊迫的期限內完成工作。
• 批判性思考和創造性解決問題的能力以及強大的判斷力和決策能力。
• 需要流利的華語、馬來語和英語。

好處

• 具有吸引力的薪資，包括基本薪資和津貼
• 員工季節停車卡
• 獎金 ;每年增量；公司旅行
• 提前確認並根據績效增加
• 年假、病假、育嬰假、蜜月假等
• KWSP、SOCSO 與 EIS
• 出勤津貼
• 每月慶典
• 醫療保險
• 每年抽獎和員工獎勵。
• 按時發薪資
• 每月免費臉部護理和雷射護理
• 員工採購和家庭價格
• 推薦費

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通
• 彈性的工作時間
• 公司旅行
• 醫療保險
• 事假
• 個人發展機會

We are a stainless steel mill located in Tanjung Langsat, Pasir Gudang have an opening for the position of Safety Officer. This position require the following qualification and experience.

1) Qualification :

a) must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor Degree, Post Graduate Diploma or Professional Degree in any field.

b) at least 3 years of working experience in the related field is required for this position.

c) certified Health & Safety Officer by DOSH and possess of certified schedule waste competent person will be an advantage

d) required and well verse in English & B Malaysia, teamwork oriented and multi tasker

2) Responsibilities :

a) to advise top management in term of environment, safety & health requirements.

b) to establish and maintaining of environmental, health & safety practices in line of applicable law and requirement standard set by authorities, company standard, international standard or customer compliance.

c) to maintain and enhance professional liaison and relations with the relevant authorities, government agencies and the community to further strengthen business relations.

d) to provide consultation and direction on accident prevention that can result in injury, illness and physical facility damage, civil and criminal penalties.

e) conduct and coordinate HSSE training to employees and contractors in enhancing the safety behaviour/culture at the site.

f) establishing and monitoring of ISO 45001:2018 (occupational safety & health management systems) compliance.

g) to administer Safety Performance compilation, monitoring and analysis.

h) to manage in-house security personnel and working arrangement

i) to perform and conduct Environment, Safety and Health related audit, inspection, meeting and events.

The shortlisted candidate interview will be conducted at Tanjung Langsat (Pasir Gudang) plant.

We offer competitive remuneration to the right candidate base on it qualification and experience.

我們是位於 Pasir Gudang Tanjung Langsat 的不銹鋼廠，有一個安全官職位空缺。該職位需要以下資格和經驗。

1) 資質：

a) 必須至少擁有任何領域的文憑、高級/高級/研究生文憑、學士學位、研究生文憑或專業學位。

b) 該職位需要至少3年相關領域的工作經驗。

c) 由 DOSH 認證的健康與安全官員以及擁有經過認證的附表廢棄物主管人員將是一個優勢

d) 精通英語和馬來西亞語，著重團隊合作和多工處理

2）職責：

a) 就環境、安全和健康要求向最高管理層提供建議。

b) 根據適用法律和當局製定的要求標準、公司標準、國際標準或客戶合規性，建立和維護環境、健康和安全實務。

c) 維持並加強與相關當局、政府機構和社會各界的專業聯絡和關係，進一步加強業務關係。

d) 就可能導致傷害、疾病和物質設施損壞、民事和刑事處罰的事故預防提供諮詢和指導。

e) 對員工和承包商進行並協調 HSSE 培訓，以增強現場的安全行為/文化。

f) 建立並監控 ISO 45001:2018（職業安全與健康管理系統）合規性。

g) 管理安全績效彙編、監測與分析。

h) 管理內部保全人員和工作安排

i) 執行和進行與環境、安全和健康相關的審核、檢查、會議和活動。

入圍候選人面試將在 Tanjung Langsat（巴西古當）工廠進行。

我們根據資格和經驗為合適的候選人提供有競爭力的薪酬。

Lead and shipping operations team managing all aspects of outbound shipment and Logistics coordination. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements. Keep up with all paper work and documentation on the daily basis of all shipping and receiving, and assure posting of all activities into SAP.

Responsibilities:

• Oversee delivery and compliance of outbound activities relating to Logistics, Freight, and Packaging carried out by service providers. Lead Quarterly Business Reviews, monitor KPIs, and ensure services are delivered as per contract.
• Work with factory stakeholders to ensure timely Preparation of Delivery Notes, Packing List, Customs Invoices, and Picking List for outbound deliveries and co-ordinate collection with regional sales teams.
• Work actively with internal and external stakeholders, escalating where necessary or appropriate, to remove roadblocks preventing shipment of finished goods.
• Work with freight forwarders to ensure booking confirmations are made on time and be main point of contact for support with shipment obstacles. Assure that all shipping orders are completed and shipping is made on-time to satisfy customer requirements.
• Monitor and ensure that AELB permit applied and received for Xray Machines before shipment out of SDM.
• Implement efficient warehousing and storage practices to minimize damage, loss, and spoilage of finished goods.
• Accountable for cycle counting activities and inventory accuracy in finished goods storage locations
• Oversee coordination with 3PL Warehouse team to ensure effective transfer and consolidation of accessories with finished goods shipments.
• Work closely with local and regional Logistics & Trade Compliance stakeholders to ensure outbound compliance.
• Keep up with all paperwork and documentation on the daily basis of all shipping and receiving and assure posting of all activities into SAP.
• Work closely with Factory Planning team to provide workload forecast to packaging subcontractor.
• Responsible for tendering, award, and invoice validation of outbound freight shipments.
• Comply with and ensure department compliance with Company health, safety and environmental policies.
• Drive improvement by promoting best practice and process excellence in SDM shipping department.
• Other duties as required.

Job Responsibilities

• Conduct training need analysis for every department to gather all training information needed by their department.
• Propose training that related to the department and wait for their response.
• Acknowledge the training nomination from request department and contact them directly for confirmation on the information stated in the request.
• Find training providers that conduct training as requested through training nomination by request department.
• Confirm information between request department and training provider to make sure the training achieved the training objectives.
• The training proposal from the training provider to be review and advisable to be claim from Human Resource Development Corp (HRDC).
• After confirmed, request for trainer profile, program tentative, training details and quotation from the training provider for HRDC claim purposed.
• Maintain good relationship with HRDC person in charge.
• Attend for any workshop or training organize by HRDC to gain new knowledge or for refreshment.
• Make sure to follow HRDC procedure for any grant application together with attachment required.

Job Requirements

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• At least 5 years of experience in training and development or related HR functions.
• Strong understanding of adult learning principles and training methodologies.
• Excellent communication, presentation, and facilitation skills.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Analytical skills to assess training effectiveness and make data-driven recommendations.
• Fluency in English and Bahasa Malaysia; proficiency in additional languages is a plus.
• Passion for employee development and a commitment to fostering a learning culture within the organization.

Job Brief:

The IT Manager is responsible for overseeing IT operations, leading the team, managing infrastructure and projects, ensuring security, and maintaining service accounts. This role ensures efficient system performance aligned with business objectives.

Job Responsibilities:

• Manage the IT team, assigning tasks, providing guidance, and overseeing day-to-day operations to ensure smooth functioning.
• Oversee IT infrastructure, including server management, networking, storage, and domain server operations.
• Manage both internal and public software applications, ensuring proper licensing and regular updates.
• Lead and manage multiple IT projects, ensuring they are delivered on time, within scope, and aligned with business goals.
• Manage the list of service subscriptions and vendor accounts, ensuring smooth operations and cost-effectiveness.
• Monitor and troubleshoot IT systems to ensure performance, security, and reliability.
• Implement and maintain robust security protocols to protect against cyber threats.
• Experience with web administration is a plus, contributing to web infrastructure management.
• Effectively communicate with internal stakeholders, ensuring IT strategies align with business objectives.

Job Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• At least 3 years of team management experience and 5 years of IT operations.
• Experience in internal project management
• Proficient in English, Mandarin is a plus.
• Programming language of Java, Bootstrap, Framework 4.0, Jquery will be a plus.
• Familiarity with the Software Development Life Cycle (SDLC) will be a plus.
• Familiar with Visual basic, HTML, ASP Classic
• Proficiency in managing hardware, software, and network Excellent leadership, communication, and project management skills.
• Strong problem-solving and decision-making abilities.
• Ability to work collaboratively in a team environment and manage multiple tasks simultaneously.

Job Brief:

We are seeking a dynamic and results-driven Sales Manager to lead and oversee our sales team. The ideal candidate will have a proven track record of exceeding sales targets, exceptional leadership skills, and the ability to develop and implement effective sales strategies. As a Sales Manager, you will play a pivotal role in driving revenue growth, building strong client relationships, and fostering a high-performing sales culture.

Job Responsibilities:

Key Responsibilities:

1. Sales Leadership and Strategy

• Develop and implement comprehensive sales strategies to achieve and exceed revenue targets.
• Analyze market trends, competitor activities, and customer needs to identify growth opportunities.
• Set clear objectives and performance goals for the sales team aligned with company objectives.

2. Team Management

• Recruit, train, mentor, and motivate the sales team to achieve individual and team targets.
• Conduct regular performance reviews and provide constructive feedback to ensure continuous improvement.
• Foster a collaborative, inclusive, and competitive team environment.

3. Client Relationship Management

• Build and maintain strong, long-lasting relationships with key clients and stakeholders.
• Actively identify and pursue new business opportunities and partnerships.
• Oversee client onboarding and ensure excellent customer service throughout the sales process.

4. Sales Operations

• Monitor and manage sales metrics, including pipeline health, conversion rates, and revenue forecasting.
• Utilize CRM tools to track sales activities and maintain accurate customer data.

5. Reporting and Insights

• Prepare regular sales reports and present insights to senior management.
• Identify challenges and implement solutions to improve sales performance.

Job Requirements:

Qualifications:

• Diploma or Bachelor’s degree in Business, Marketing, or a related field.
• Minimum 5 years of experience in sales, with at least 3 years in a managerial or leadership role.
• Strong interpersonal and communication skills, with the ability to build rapport with clients.
• Proven ability to consistently exceed sales targets and grow revenue.
• Strong leadership, coaching, and mentoring skills.
• High emotional intelligence and ability to build rapport with clients and team members.
• Strong problem-solving skills and adaptability in a fast-paced environment.
• Passion for sales and a customer-centric approach.
• Interest in Chinese Metaphysics.

We offer an attractive remuneration package and incredible income potential. We believe in rewarding excellence, and in our team, high performers are high earners.

Join us and ignite your journey to extraordinary success. This isn't just another job opportunity; it's your chance to make a substantial impact and to earn an income that matches your efforts. Are you ready to take the leap?

Responsibilities:

• Manage the Company’s SOX compliance procedures.
• Periodic review and walkthrough of the Company’s process flow
• Perform audits of various functional areas to assess the effectiveness of internal controls and compliance with policies, procedures, laws, and regulations.
• Clearly and concisely document audit findings, conclusions, and recommendations.
• Monitor the implementation of audit recommendations and follow up on previously identified issues to ensure that corrective actions have been taken.
• Reporting of results to immediate superior and headquarters.
• Other duties as assigned.

• Degree or professional certification in Accountancy (e.g. ACCA, CPA)
• More than 4 years of working experience, preferably with relevant internal or external audit experience from the Big 4 or mid-tier audit firms.
• Good writing and communication skills in English.
• Computer literate. Proficient in Microsoft Excel, PowerPoint, and MS Office.

Job Brief:

We are looking for a skilled IT Product Manager to lead the development, enhancement, and optimization of our technology products and services. As an IT Product Manager, you will be responsible for the product lifecycle, from ideation and strategy to implementation and performance monitoring. You will work closely with cross-functional teams to ensure the product meets business goals.

Job Responsibilities:

• Gather and prioritize product requirements from stakeholders, defining and developing clear product strategy, specifications and user stories for the development team.
• Work closely with cross-functional teams (e.g., engineering, UX/UI design, marketing) to deliver high-quality products that meet user needs and business goals.
• Serve as the main point of contact for product-related queries, updates, and stakeholder communications throughout the product lifecycle.
• Set and monitor product KPIs (e.g., user engagement, performance, adoption rate, etc.) to assess the success and identify areas for improvement.
• Ensure strong product documentation and maintain accurate records of updates, features, and issues.
• Provide training and product insights to internal teams, equipping them with the knowledge to support customers effectively.
• Identify potential risks and create mitigation strategies, ensuring minimal impact on product performance and timelines.
• Resolve product issues in a timely manner and work with IT and support teams to address and escalate incidents when necessary.

Job Requirements:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field. 
• 3-5 years of experience in product management, with a focus on IT products or technology solutions.
• Technical Skills:
• Strong understanding of software development processes, IT infrastructure, cloud computing, and cybersecurity.
• Proficiency with product management tools (e.g., JIRA, DevOps) and familiarity with Agile/Scrum methodologies.
• Experience with data analysis and familiarity with tools such as Google Analytics, SQL, or BI software is a plus.
• Proficiency in software development with expertise in Java, Bootstrap, Framework 4.0, jQuery, Visual Basic, HTML, and ASP Classic is a plus.
• Knowledge of application security (encryption, authentication, security assessments) is a plus.
• Soft Skills:
• Excellent communication and interpersonal skills, with the ability to translate technical concepts into user-friendly language.
• Strong problem-solving skills, with a proactive approach to identifying and addressing challenges.
• Ability to work in a fast-paced environment, managing multiple projects and priorities simultaneously.
• Demonstrated interest and passion for the industry.

We’re searching for a knowledgeable, team-oriented Senior CRA to manage the clinical aspects of full-service global projects in Malaysia. As a Senior CRA at PSI, you will work on the frontline of communication with project stakeholders, ensuring the successful conduct of clinical trials in a variety of therapeutic indications. You will maintain the highest quality standards in the industry, while performing and supervising study start-up, clinical monitoring and site management activities on the country/regional level. 

You will become one of our first team members in Malaysia and contribute to the development of PSI Operations.

You will:

• Supervise study activities, timelines, milestones, and schedules on the country level.
• Conduct and report all types of onsite monitoring visits.
• Be involved in study set-up, including site contract and budget negotiations.
• Be responsible for site communication and management.
• Ensure consistency of all study processes and identify country differences.
• Oversee maintenance of study-specific and corporate tracking systems.
• Contribute to the development and update of project planning documents, essential documents, and project instructions.
• Be a point of contact for in-house support services, contractors, global cross-functional teams, and vendors.
• Responsible for execution and oversight of clinical trial country submissions and approvals for assigned protocols.  
• Development of local language materials including local language Informed Consents and translations.
• Works in partnership with IRB/IEC and Regulatory Authority in submission and approval-related interactions for assigned protocols.