Total 29 Others/Any procurement specialist job vacancies in Malaysia

Duties and Responsibilities

• • Sourcing suppliers from both local and oversea vendors based on price, availability, necessity, quality and logistical expenses.
  • Evaluate vendor's quotation to ensure that they are in line with the technical and commercial specifications.
  • In charge of daily operational purchasing needs such as planning, issuing and following up on Purchase Order delivery & shipment schedule for the group of company.
  • Resolves supply, quality, service and invoicing issues with vendors.   
  • Coordinates with the Customer (internal) for completing the Procurement Schedule.          
  • Completes the Purchase Order’s attachment, comparison sheet, and material files for review.
  • Manage, monitor, and maintain stock inventory.
  • Handle administrative duties relating to purchases, including monitoring and tracking orders to ensure item timely delivery, and ensuring records are kept up to date.

Job Requirement,

• • Degree in Business, Supply Chain or relevant fields
  • Minimum 1 year of working experiences in related field is preferred.
  • Proficient in Microsoft Office applications.
  • Ability to read and write in Chinese would be an added advantage.
  • Attention to detail.
  • Analytical thinking.
  • Negotiation and business relations skills.

Perks & Benefits

• Employee equity
• Commission and bonus
• Nearby public transport
• Flexible working hours
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities

Responsibilities: 

• Sourcing of new materials including meet with suppliers, perform vendor & material evaluation (local & oversea)
• Issue Purchase Order for the products & services
• Negotiate procurement contracts and agreements to ensure cost effectiveness and quality standards
• Liaise and verify with forwarder for all procurement related matter
• To ensure product ordered safely arrived as per required
• To monitor payment issuance to supplier from time to time
• Handle all procurement related issue-such as import duty calculation, filing, record, report
• Performs routine clerical duties, including data entry and assisting other staff
• Handle the whole billing process. E.g. prepare DO and invoices
• Monitor inventory system involves ordering, tracking and controlling stock, up to date stock in & stock out records
• Any other task assign by the Management / Superior from time to time

Requirements:

• Certificate / Diploma holder in Procurement or related course
• At least 2 years of working experiences related field
• Willing to purchase material / goods by physically visit to the vendors shop / premises
• Well conversed in spoken and written English, Bahasa Malaysia & Mandarin in order to communicate with oversea suppliers. 
• Fast learner and able to multitask.
• Meticulous and great attention to details.

• Handling of Construction accounting.
• Handling AP & AR JOB
• Handling costing , budgeting , calculation,
• Handling procurement , calculation matter
• Handling contract matter.
• Handling site require matter .
• Handling claim progress and collection.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Open culture

義務和責任

• • 根據價格、可用性、必要性、品質和物流費用從本地和海外供應商採購供應商。
  • 評估供應商的報價以確保其符合技術和商業規格。
  • 負責集團公司日常營運採購需求，例如規劃、發布和後續採購訂單交付和出貨計畫。
  • 與供應商解決供應、品質、服務和發票問題。
  • 與客戶（內部）協調以完成採購計劃。
  • 完成採購訂單的附件、比較表和材料文件以供審核。
  • 管理、監控和維護庫存。
  • 處理與採購相關的行政職責，包括監控和追蹤訂單以確保物品及時交付，並確保記錄保持最新。

職位要求，

• • 商業、供應鏈或相關領域學位
  • 具至少1 年相關領域工作經驗者優先。
  • 精通 Microsoft Office 應用程式。
  • 能夠用中文讀寫將是一個額外的優勢。
  • 注重細節。
  • 分析性思維。
  • 談判和商業關係技巧。

津貼和福利

• 員工股權
• 佣金和獎金
• 附近的公共交通
• 彈性的工作時間
• 免費小吃/歡樂時光
• 定期團隊活動
• 醫療保險
• 開放文化
• 個人發展機會

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Are you seeking for an opportunity that transcends the typical lab setting, and you're ready to merge your passion for science with a dynamic, people-centric role, we want to invite you on a journey that's as unique as you are!

We're on the lookout for a dynamic Product Specialists to join our esteemed scientific distributor company and be a driving force in connecting biotechnology solutions with our valued clients.

Job Responsibilities

• Understand clients' needs and tailored solutions and recommendations.
• Address client's inquiries, concerns & technical issues promptly & effectively.
• Implement action plans to achieve sales targets & objectives on assigned areas.
• Regularly engage with clients to provide product updates, conduct presentations, demonstrations and supports.
• Maintain records of activities, forecasts and analysis for management review.

Your Distinctive Traits

• Degree or Master's in Biotechnology, Molecular Biology, Biological sciences, or science field.
• Exceptional communication and interpersonal skills with the ability to connect with clients and recognizing their unique needs.
• Minimum 1 year working experiences. Fresh graduates encouraged to apply.
• Strong analytical and problem-solving skills.
• Ability to work independently and collaboratively in a team, with a customer-focused mindset.
• Possess own car and able to travel outstations * INDOOR ROLE AVAILABLE*

What You'll Gain

• Empowering you to expand your influence and network within the biotechnology and life sciences industry through our dynamic platform.
• A compelling base salary paired with an attractive bonus structure.
• Access to career development pathways and training opportunities with industry experts, paving the way for you to emerge as a standout achiever.
• Collaborate with a team of driven, like-minded professionals, united in our shared pursuit of success.

Ready to Redefine Your Role in Biotech?

Send your resume, a cover letter highlighting your passion for biotechnology and your unique blend of skills, to hr@matrioux.com

Join us in transforming the biotech landscape with a career that's both impactful and personally rewarding!

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular team activities

Key Responsibilities:

Sales ;

• • Lead Generation: Identify and target potential customers through market research, networking, and prospecting activities.
  • Sales Presentations: Present products and services to clients, effectively communicating value propositions.
  • Relationship Management: Build and maintain strong, long-term relationships with existing and potential clients.
  • Sales Target Achievement: Meet or exceed sales targets and KPIs as established by the company.
  • Negotiations & Closures: Negotiate contracts, pricing, and terms with clients to close deals.
  • Customer Feedback: Gather feedback from clients to understand their needs and refine sales strategies.

Marketing ;

• • Campaign Development: Plan, design, and execute marketing campaigns across various channels (digital, print, social media, etc.).
  • Market Research: Analyze market trends, customer preferences, and competitor activities to adjust strategies.
  • Collaborate with Digital Marketing Department and other related team.
  • Brand Promotion: Increase brand awareness and visibility by executing brand-building initiatives.
  • Digital Marketing: Implement and manage digital marketing strategies, including SEO, SEM, email marketing, and social media advertising.
  • Event Planning: Organize and manage promotional events, trade shows, and client meetings.
  • Reporting and Analysis: Track and analyze the effectiveness of marketing campaigns and sales performance. Provide regular reports to management.

Perks & Benefits

• Commission and bonus
• Allowance (Transportation claims to site event or related to sales activities)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS Contribution

Lighting Design Specialist

Responsibilities:

· Work closely with the product application team to understand project goals and

requirements.

· Design innovative lighting solutions (including ID, industrial, and façade lighting)

based on client needs.

· Prepare lighting plans, layouts, and specifications using AutoCAD, Dialux, AGi32,

and SketchUp 3D.

· Perform lighting calculations and simulations to ensure efficient performance and

energy savings.

· Choose the best lighting fixtures, controls, and technologies to meet project needs

and budget.

· Provide technical support to internal teams, clients, and partners throughout the

project.

· Stay up-to-date with the latest lighting design trends, technologies, and best

practices.

· Collaborate with architects, interior designers, and contractors to integrate lighting

designs into spaces.

· Participate in project meetings, presentations, and site visits to ensure smooth

project execution.

· Follow industry standards and safety regulations related to lighting design.

Job Requirements:

· 2 years of experience in lighting design (preferred).

· Proficiency in AutoCAD, Dialux, AGi32, SketchUp 3D, or similar software.

· Strong understanding of lighting calculations and energy efficiency.

· Ability to collaborate with internal and external stakeholders.

Perks & Benefits

• Employee equity
• Company trips
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities

Role Description

We are looking for a Junior Technical Specialist in Malaysia to join our dynamic team.

As a Technical Specialist, you will play a pivotal role in presenting and promoting our product features, benefits and top qualities to potential customers. You will be the go-to person for expert assistance, addressing technical queries and troubleshooting any issues customers may encounter.

To perform this job successfully, an individual must have a high energy level and be able to perform each essential duty in a timely and effective manner. The requirements listed below represent the minimum level of knowledge, skill and ability necessary. Our work environment is fast-paced and exciting!

Responsibilities

• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Deliver comprehensive product training sessions tailored to the specific needs of interior designers, carpenters and architects, empowering them to utilize our products effectively in their projects.
• Collaborate with cross-functional team members to organize and execute product training programs for key customers, ensuring alignment with business objectives and customer requirements.
• Conduct product presentations to showcase features, benefits and applications to potential clients, including interior designers, carpenters, and architects.
• Provide expert assistance to customers for product troubleshooting, addressing technical queries and resolving issues promptly to ensure customer satisfaction.
• Stay updated on industry trends, product developments and competitor offerings to provide informed guidance and recommendations to customers.
• Develop and maintain strong relationships with customers, understanding their needs and challenges to provide personalized support and guidance.
• Assist in the development of product documentation, training materials, and resources to facilitate effective product adoption and usage.
• Able to liaise and communicates with carpenters and knowledge in carpentry processing.
• Update of technical report and maintain accurate records in the CRM system.

Requirements

• Diplomas, A-Level or equivalent practical experience.
• Minimum 1-year related experience.
• Must possess own vehicle and must be willing to travel nationwide (entire Malaysia).
• Previous experience in a technical support or customer service role, preferably in carpentry industry.
• Customer orientation and ability to adapt/respond to diverse personalities.
• Good Presentation Skill

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Medical insurance

職責：

• 採購新材料，包括與供應商會面、進行供應商和材料評估（本地和海外）
• 發出產品和服務的採購訂單
• 談判採購合約和協議，以確保成本效益和品質標準
• 與貨運代理商聯絡並核實所有採購相關事宜
• 確保訂購的產品依要求安全到達
• 不時監控向供應商發出的付款
• 處理所有採購相關問題－例如進口關稅計算、備案、記錄、報告
• 履行日常文書職責，包括資料輸入和協助其他員工
• 處理整個計費過程。例如準備 DO 和發票
• 監控庫存系統包括訂購、追蹤和控制庫存、最新的入庫和出庫記錄
• 管理層/上級不時分配的任何其他任務

要求：

• 採購或相關課程的證書/文憑持有者
• 至少2年相關領域工作經驗
• 願意透過親自參觀供應商商店/場所來購買材料/商品
• 精通英語、馬來語和華語口語和書面語，以便與海外供應商溝通。
• 學習速度快，能夠同時處理多項任務。
• 一絲不苟，非常注重細節。

角色和職責：

1. 合約生命週期管理：與合約經理合作，管理與業務負責人、合作夥伴、供應商和客戶的所有合約的創建、持續維護和審查，以降低風險並最大化公司價值。
2. 聯絡點和談判：作為所有各方在合約管理相關事宜上的主要聯絡點，並談判有利的條款，以充分描述公司的參與、服務和交付。
3. 談判策略：制定並執行談判策略，最大限度地減少公司的潛在損失，同時促進雙贏的解決方案。
4. 利害關係人協作：與業務合作夥伴、內部銷售團隊和相關利害關係人就合約問題保持持續溝通，以加強關係和決策。
5. 服務與績效監控：審查雙方的合約履行情況，以確保遵守條款、識別衝突並解決合約續約期間所需的變更或解決方案。
6. 截止日期和可交付成果管理：維持可交付成果的截止日期，並確保及時跟進相關利益相關者，以避免合約執行的延誤。
7. 監管合規性和文件記錄：管理文件、記錄保存和向管理層報告風險，同時確保遵守組織和監管標準。
8. 服務改進：透過讓相關利害關係人參與並確定更好的合約管理實踐的機會，展示對服務改進的持續承諾。

要求：

1. 資格：法律或相關領域的學士學位。
2. 經驗：至少 3 年 IT 技術承包經驗，包括熟悉馬來西亞法律和法規，特別是在資料機密性和隱私方面。
3. 技能：

• 優秀的口頭和書面溝通能力，能夠清楚地解釋複雜的術語。
• 強大的組織和期限管理能力。
• 熟練應用組織標準來發展有效的合約管理流程。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會

About the role

We are seeking a talented Technical Veterinarian cum Product Specialist to join our team in Shah Alam, Selangor. This full-time position will play a crucial role in providing technical support and product expertise to our livestock, feed, and companion animal customers.

What you'll be doing

• • Provide technical support and advice to clients on the use of our animal health and nutrition products
  • Conduct training and education sessions for customers on product features, usage, and best practices
  • Assist in the development and testing of new animal health and nutrition products
  • Stay up-to-date with the latest industry trends, regulations, and best practices in veterinary medicine and animal care
  • Collaborate with the sales and marketing teams to support product launches and promotional activities
  • Liaise with regulatory bodies and industry associations to ensure compliance with relevant laws and regulations

What we're looking for

• • A qualified veterinarian with a degree in DVM Veterinary Medicine or MSc.
  • At least 3-5 years of experience working in the animal health / livestock industry or animal clinics
  • Strong technical knowledge and understanding of animal health, nutrition, and care
  • Excellent communication and interpersonal skills, with the ability to effectively liaise with clients and stakeholders
  • Proficiency in problem-solving, analytical thinking, and critical decision-making
  • A passion for staying up-to-date with the latest industry trends and innovations

What we offer

• • Competitive salary 
  • Company car will be provided

Interested candidates are invited to write-in or email the application stating comprehensive details of qualification, expected salary, contact telephone number.

Gladron Chemicals Sdn Bhd (93253-W)

No. 7, Jalan TP 7, UEP Industrial Park, 40400 Shah Alam, Selangor, Malaysia

Tel : 03 5191 8989

Email :howard@gladron.com

What we offer

• • Competitive salary 
  • Company car will be provided

Responsibilities:

• Assist in the procurement process, including sourcing, negotiating, and purchasing materials and services needed for the company.
• Ensure that the organization acquires the necessary goods and services at the best possible value, while maintaining high standards of quality and efficiency.
• Identifying and selecting suppliers, negotiating contracts, managing purchase orders, and ensuring timely delivery of products and services.
• Prepare and process purchase orders, ensuring timely delivery of goods and services.
• Maintain accurate records of procurement activities, including contracts, supplier information, and inventory levels.
• Work closely with various departments to understand their procurement needs and ensure that all procurement activities comply with organizational policies and legal requirements. 
• Other duties as assigned by the Procurement Manager.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 1-2 years of experience in procurement or supply chain management.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office Suite and procurement software.
• Ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.

1. Responsible for the procurement activities of the assigned materials which include:
2. Responsible as main interface with customer / product with effective coordination internally in addressing issues.
3. Coordinate material simulation activities to meet customer order fluctuation.
4. Study and take appropriate actions on the MRP reports after the MRP run.
5. Provide input/updates on material delivery related issues.
6. Ensure good material planning and expedite the right materials for smooth production.
7. Update critical parts list daily.
8. Attend daily operation meeting and attend task force calls on critical supply materials.
9. Coordinate activities with relevant parties to avoid line stoppage if the right material cannot arrive on time
10. Track and monitor supplier delivery performance.
11. Constantly review the planning parameters according to business trend.
12. Responsible to support the activities on inventory management to achieve monthly coverage and inventory turns including quick disposition on rejected and obsolete materials, minimize overhanging materials, work on overhanging materials claims etc.
13. Strategic planning to minimize special premium cost (e.g. change of ship mode) to support situation requirement.
14. Work on special freight claims and line-down claims due to delinquent supply from suppliers.
15. Procure new part releases.
16. Determine implementation dates of ECN (Engineering Change Notice) of both materials and software.
17. Prepare report e.g. ABC analysis, inventory report etc. as and when needed.
18. Support activities related to Bosch Production System (BPS), e.g. Supplier Kanban for continuous improvement.
19. Work together and support each other within LOG as well as other department.
20. Support and work towards achieving the departmental goal.
21. Perform any other duties assigned by the immediate superior from time to time. 
22. Escalate procurement issues that affect a single Value Stream (Level 1 & 2).

Role Summary:

This is an important role within the procurement team and will offer you a great opportunity to influence how the team develops of the coming years. The position holder will join the team here in Malaysia and act as a contact specifically for EITS purchase such as Hardware, software & cloud computing but will also assist with other categories of spend, such as marketing, professional services, HR, facilities and travel.

Main responsibilities include Creation and management of RFX , developing supplier / stakeholder relationships, negotiating contracts and market leading commercials, maintenance of quality / governance standards, reducing supply chain risk, enhancing systems to improve the buying process and leading procurement projects involving multiple departments / countries to bring value to the Experian business. Another main part of this role will be to promote and "sell" the benefit of the Procurement function to the wider business, hosting webinars and training sessions to internal groups.

What You'll Do:

• Define and document project pipeline and plan for FY period
• Negotiate & challenge suppliers and realize market leading commercials
• Strengthen business relationships with Internal stakeholders and main suppliers;
• Develop regional category strategy in partnership with Global lead;
• Improve cost-saving programs at both country and regional level
• Standardize procurement practices across businesses, countries and region
• Work with internal / external auditors and senior management to close the gaps and lead improvements based on audit findings
• Manage contract renewal and project pipelines
• Build a stakeholder engagement plan to support procurement strategy
• Set and create the regional category strategy for EITS  across the APAC region, in association with the Global category lead.
• Lead the category offering SME advice to internal stakeholders across the region

Role Summary:

This is an important role within the Asia Pacific procurement team and will offer you a great opportunity to influence how the team develops of the coming years. The position holder will join the team here in Malaysia and act as a main contact specifically for Marketing, HR, Insurance & Travel purchase but will also assist with other categories of spend, such as Hardware, software, cloud computing, professional services, and facilities.

Main responsibilities include Creation and management of RFX , developing supplier / team member relationships, negotiating contracts and market leading commercials, maintenance of quality / governance standards, reducing supply chain risk, enhancing systems to improve the buying process and leading procurement projects involving multiple departments / countries to bring value to the Experian business.

About the role:

• Set and create the regional category strategy for HR and Marketing across the EMAP region, in association with the Global category lead
• Develop regional category strategy in partnership with Global lead;
• Lead the category offering SME advice to company partners across the region;
• Analyze current market trends and supplier base to use best value opportunities across the region
• Work with company partners to identify and procure new HR and Marketing spend at best in market cost
• Produce data and analytic reporting to support and present to important partner groups
• Work with internal Legal teams to understand the impacts of legislation or other changes in the environment
• Guide compliance agenda with company partners and reduce risk exposure
• Work with internal / external auditors and senior management to close the gaps and lead improvements based on audit findings

About the job

We want to fill this position with a hands-on and detailed individual who can support the needs of the business as we grow as an organization with various revenue channels and payment methods. This role focuses on Account Receivables and Regional Ikea Business Functions

Your assignment

• Financial Record-Keeping: Maintain and update financial records, including ledgers, journals, and accounts receivable, ensuring accuracy and compliance with company policies and regulations.
• Data Entry: Accurately enter financial data into accounting software and spreadsheets.
• Invoice Processing: Assist in the preparation, verification, and processing of invoices.
• Customer Payment Management:  Updating customer payments, monitor aging and follow up on payment related matters
• Reconciliation: Perform sales related reconciliation and bank reconciliation, and any required reconciliation from time to time.
• Document Management: Maintain up-to-date and organized records and files of financial documents.
• Communication: Liaise with customers, clients, and internal departments to resolve account discrepancies and issues.
• Compliance and Audits: Assist with month-end and year-end closing processes. Ensure compliance with company policies and procedures. Assist with internal and external audits as needed.

We are looking for a Specialist, Account Management to be based in Miri, Sarawak. The department generally is responsible for identifying new business opportunities, promoting existing activities and ensuring fast, sustainable growth.

Responsibilities:

Responsibilities include, but are not limited to:

• Manage and expand relationships with existing restaurants and proactively identify further new business opportunities.

• Monitor accounts and identifying upsell and cross-sell opportunities

• Develop sound strategic marketing plans and ensure consistent growth for the client’s business

• Monitor each account’s performance metrics and ensure compliance with foodpanda’s operational standards function.

• Strong knowledge of all aspects of the foodpanda business model and the online food ordering market. 

Collaboration:

• Collaborate with other departments & stakeholders and provide feedback and identifying industry trends

• Account Manager will be the main point of contact in all matters relating to client’s concerns & needs

• Work with internal support functions to ensure that every deal that goes live on the platform meets quality standards - collaboration

• Collaborate with various stakeholders to ensure project delivered timely

• Collaborate  with internal departments to facilitate client need fulfillment

The Reference Data Specialist is responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories (e.g. Beverages, Food, Health and Beauty Products). As a Reference Data Specialist at NielsenIQ, you create and deliver client outputs in a correct and timely manner. This role will support Taiwan market, therefore Traditional Chinese is mandatory. 

• Responsible for instructions of client deliverables, coding and data input validation focusing on specific industry/category or set of categories.
• Does cross coding and item-related quality checks on a daily basis
• May act as a back-up to other coders when needed; conduct physical store check to validate item-related information
• Keep track/document special instructions related to category assignment
• Plan and execute a complex daily personal workload and support to meet departmental and company schedules
• Ensure accuracy throughout the process, from validation before database setup to managing samples, and identify areas for improvement
• Answer external questions and act as a liaison with everyone from clients to stakeholders; To be able to identify, investigate and coordinate the resolution of data, process, or product related queries
• Willing to be trained to be a category expert

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

R&D Development Specialist lead projects up to process build/implementation and they are important knowledge holders in their field. The specialist is consulted by other R&D members for NPD projects and by other JDE employees in case of operational issues. Product specialists are responsible for the development and exploitation of JDE's proprietary knowledge, and may require to build the network with external experts and suppliers.

The specialist combines project management skills with a understanding of his/her field of expertise. The specialist integrates technological knowledge and business relevance, balancing new technological opportunities with operational consequences to ensure creation of viable new opportunities for JDE.

Specialists have a hands-on approach, executing pilot plant, plant trial and tasting work for their own projects or to support others as well as providing thought leadership and applying their academic knowledge to JDE.

Specialist roles sit within all categories and functions within R&D: e.g. Category Product/Process and Packaging, Application Centres, Science & Technology, Quality and Food Safety, SARA, Consumer Inspired Innovation.
Junior level of recognition within JDE R&D.

Responsibilities:

• Leads max 1. C/D innovation project, and/or supports other innovation / Productivity / Process Development /Packaging/Sustainability/Compliance projects. Supports planning and set-up for several R&D projects, sometimes as project leader
• Execute and/or support R&D projects with the aim to deliver new knowledge, skills and production capabilities that are essential for NPD / Productivity / Process Development /Packaging/Sustainability/Compliance aligned with line manager. Contributes to current projects as R&D team member
• Tasks include (but not limited to): defining and leading pilot/plant trials, collecting experimental data, writing technical reports and SOPs, developing prototypes, completing sensory, chemical, physical and analytical assessments of product, issuing technical drawings, material selection, defining packaging functional specification & finished goods specifications including pallet configuration & container loading configurations, carry out artwork and labelling vetting process, complete specification [ from write, review to approval] end to end quality excellence assurance.
• Contribute to global network: Internal reports, K-briefs, Books of Knowledge, IDF, competitor surveillances
• Reporting & presentation of findings within R&D and project teams.
• May operate or maintain simple pilot plant equipment according to SOP, and assist in the training of others in said equipment
• Responsible for the delivery of JDE Commitment within the region.

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform.  You will play a key role in defining technical solutions that secure a customer’s key business imperatives.  You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.
 

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership

• As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Lead and support customer demonstrations that showcase our unique value proposition

• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities

• Drive high technical validation and PoV win rates within your assigned specialization area

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions

• Help our customers build and develop further their services around Cortex solutions

• Lead conversations about industry trends and emerging changes to the security landscape 

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Initiate projects to improve individual team’s performance

• Implement organizational policies & help others adopt

• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

We are looking for a Field Sales Specialist to be based in Sarawak, Malaysia who is able to convince the best restaurants in Malaysia to join foodpanda. This role will be reporting to the Lead, Field Sales, in the Commercial department. 
 

Responsibilities

• Field Sales Specialist at foodpanda are responsible for driving B2B sales, seek and secure a new partnership with vendors.
• Passionate and should have a keen interest in the food and beverage industry with a desire to sign up the best local and international vendors.
• Be the local market expert: You know the best restaurant & shops in Malaysia and always able to provide recommendations.
• Gather both restaurant and shops feedback, monitor competitor activity and provide recommendations for improvements to management.
• Be the brand ambassador: Conduct cold calls and walk-ins, schedule in person meetings and sell foodpanda service to potential vendors which include tiptop shops and restaurants in Malaysia.
• Exceed sales targets & performance-based goals while working independently.
• At the same time, ventured to become part of our international network and high skilled team.
• You have the chance to gain an inside perspective of our fast-growing business by being responsible for the business from day one.
• Manage a portfolio of vendors which includes restaurant & shops accounts and exceed goals for account retention, development, and maintenance.