Total 21 Others/Any pr assistant job vacancies in Penang

As a Finance & Admin Assistant Intern at Darco Industrial Water Sdn Bhd, you will have the opportunity to gain hands-on experience in financial management and support our finance & admin team in day-to-day accounting and bookkeeping task

Key Responsibilities :

• Process bills, checks, receipts, and others financial documents
• Ensure all documents are properly signed, distributed, and filed.
• Enter and maintain accurate financial data and records
• Communicate with vendors, customers, and colleagues regarding financial matters
• Provide general administrative support to the team.
• Assist with data entry, filing and document organization to ensure efficient record-keeping.

Qualification and Requirements:

• Minimum qualification: Diploma, Advanced/ Bachelor Degree or a related field
• Basic understanding of bookkeeping and financial transactions.
• Proficiency of Autocount accounting software is an added advantage
• Preferably to start on January 2025

Perks & Benefits

• Casual dress code
• Personal development opportunities

Responsibility

• Prepare car spare parts for shipment or delivery
• Load and unload car spare parts
• Perform parts inventory management (such as: ensure parts are arranged neatly, perform daily stock count and other related tasks)
• Perform proper filling to track items efficiently
• Ensure good housekeeping
• Any ad hoc tasks assigned by superior

Benefits

• Incentive: RM 300-RM 750 (Based on branch performance)
• Career growth opportunities
• Yearly salary increment and performance based bonus
• Sponsored sports activities
• Training provided
• 12 – 18 days annual leave entitlements depending on years of service
• 2 days of compassionate leave for immediate family members
• Personal Accident Insurance
• Staff purchase discount for car spare parts
• Company Shirts
• Annual Dinner and Team Building events

1. Responsible for the day-to day operations within the property maintenance department ensuring plant and equipment operate with the least amount of down time. 

2. Maintain the Hotel facility, including the physical building structure, all mechanical, electrical, HVAC systems, LV Switchboard, Chiller plant and related equipment in accordance with energy conversation and preventative maintenance programs. 

3. Participates in the overall Engineering Management whilst maintaining a “hands on role”.

4. Provide support and assistance to the Maintenance Chief Engineer as to assist in meeting the strategic goals of department.

5. Control the Maintenance Request System by assigning works to specific trades, supervises proper completion of assigned works and compiles daily work order statistics.

6. Maintain records relating to utility costs throughout the hotel

7. Perform general and emergency repairs and maintenance to all plant and equipment based on skill and experience level.

8. Carry out regular inspections of plant and equipment and ensure that inspections required by Government authorities are conducted and documented.

8. Carry out general room repairs, preventative maintenance inspections and repairs including scheduling of all these works as per computerized system

9. Perform and assist with the Fire Protection Preventative Maintenance Program ensuring all items are inspected as per monthly schedule.

10. Review daily logbook, rectify or follow up on all items left unsolved from any previous shifts, discuss the same with the Maintenance Manager.

11. Ensure Fire and Engineering safety features operate at peak efficiency.

12. Ensure proper records are kept relating to all plant and equipment for the hotel.

13. Ensure proper measures are taken to protect the environment and the Hotel’s adherence to it.

14. Monitor energy and water management systems to minimize wastage and costs using daily / weekly utility readings as a reference point.

15. Supervise the daily operation and maintenance of building, electrical and mechanical service, water features, fixtures, furnishings and equipment.  

16. Maintain all tools and equipment for the running of workshop’s trades and functions. 

17. Ensure the workshops have adequate stock and materials in Stores and that all workshops are kept in a clean and safe environment.

17. Attend meetings as required.

Perks & Benefits

• Commission and bonus
• Nearby public transport
• Regular team activities
• Medical insurance
• Personal leave
• Open culture

責任

• 準備用於裝運或交付的汽車備件
• 裝卸汽車備件
• 執行零件庫存管理（例如：確保零件排列整齊、執行每日庫存盤點和其他相關任務）
• 執行正確的填充以有效地追蹤物品
• 確保良好的內務管理
• 上級指派的任何臨時任務

好處

• 獎勵：RM 300-RM 750（依分產業績）
• 職涯發展機會
• 每年加薪和績效獎金
• 贊助體育活動
• 提供培訓
• 12 – 18 天年假權利，視服務年限
• 直系親屬可享 2 天的同情假
• 人身意外傷害保險
• 員工購買汽車零配件折扣
• 公司襯衫
• 年度晚宴和團隊建立活動

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.

• Welcome customers by greeting them and assessing customers’ needs.

• Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.

• Maintain outstanding store condition and visual merchandising standards.

• Achieve sales target and ensure outlet stock accuracy

• Perform daily operation tasks such as sales report, stock take, etc

• To undertake any ad-hoc assignments as and when required.

工作职责：

• 提供卓越的销售服务以确保高水平的客户满意度。

• 迎接每位客户并评估客户的需求。

• 向客户提供适当的建议，说明并展示产品的功能。

• 保持商店优秀的状态和标准的视觉营销。

• 实现/达到销售目标，确保商店库存准确性。

• 执行销售报告，检查存货等日常运营任务。

• 在需要时进行任何特别任务。

Requirements:

• Proven working experience in retail sales.

• Strong communication, interpersonal and organizational skills.

• Customer service focus.

• Friendly, self-motivated, confident and sales driven

• Basic administration skills.

• Minimum SPM/O level or equivalent.

所需工作要求：

• 拥有丰富的零售业务经验。

• 优秀的人际关系，组织和沟通能力。

• 优质客户服务。

• 友善，自我激励，自信，积极的态度和拥有销售推动力。

• 基本管理技能。

• 欢迎SPM或毕业生申请。

Perks & Benefits

• Employee Share Option Scheme (ES0S)

• Commission

• Performance Incentive

• Allowances

• Overtime Claim

• Staff Purchase Scheme

• Product training: Apple/Intel/Microsoft, etc

• Oversea trips: Asia, America, Australia, Europe

• Salary review: Twice per year

• Personal development opportunities

工作福利：

• 员工购股权计划 (ESOS)

• 佣金

• 绩效奖励

• 津贴

• 加班费

• 员工购买公司产品计划

• 产品培训：Apple / Intel / Microsoft，等等

• 海外旅行：亚洲，美洲，澳大利亚，欧洲

• 薪资评估 - 每年两次

• • 发展机会

作為 Darco Industrial Water Sdn Bhd 的財務和行政助理實習生，您將有機會獲得財務管理方面的實務經驗，並支援我們的財務和行政團隊執行日常會計和簿記任務

主要職責：

• 處理帳單、支票、收據和其他財務文件
• 確保所有文件均已正確簽署、分發和歸檔。
• 輸入並維護準確的財務數據和記錄
• 與供應商、客戶和同事就財務事宜進行溝通
• 為團隊提供一般行政支援。
• 協助資料輸入、歸檔和文件組織，以確保有效的記錄保存。

資格及要求：

• 最低資格：文憑、高級/學士學位或相關領域
• 對簿記和金融交易有基本的了解。
• 熟練使用 Autocount 會計軟體是額外優勢
• 最好從 2025 年 1 月開始

津貼和福利

• 休閒著裝要求
• 個人發展機會

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.

• Welcome customers by greeting them and assessing customers’ needs.

• Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.

• Maintain outstanding store condition and visual merchandising standards.

• Achieve sales target and ensure outlet stock accuracy

• Perform daily operation tasks such as sales report, stock take, etc

• To undertake any ad-hoc assignments as and when required.

工作职责：

• 提供卓越的销售服务以确保高水平的客户满意度。

• 迎接每位客户并评估客户的需求。

• 向客户提供适当的建议，说明并展示产品的功能。

• 保持商店优秀的状态和标准的视觉营销。

• 实现/达到销售目标，确保商店库存准确性。

• 执行销售报告，检查存货等日常运营任务。

• 在需要时进行任何特别任务。

Requirements:

• Proven working experience in retail sales.

• Strong communication, interpersonal and organizational skills.

• Customer service focus.

• Friendly, self-motivated, confident and sales driven

• Basic administration skills.

• Minimum SPM/O level or equivalent.

所需工作要求：

• 拥有丰富的零售业务经验。

• 优秀的人际关系，组织和沟通能力。

• 优质客户服务。

• 友善，自我激励，自信，积极的态度和拥有销售推动力。

• 基本管理技能。

• 欢迎SPM或毕业生申请。

Perks & Benefits

• Employee Share Option Scheme (ES0S)

• Commission

• Performance Incentive

• Allowances

• Overtime Claim

• Staff Purchase Scheme

• Product training: Apple/Intel/Microsoft, etc

• Oversea trips: Asia, America, Australia, Europe

• Salary review: Twice per year

• Personal development opportunities

工作福利：

• 员工购股权计划 (ESOS)

• 佣金

• 绩效奖励

• 津贴

• 加班费

• 员工购买公司产品计划

• 产品培训：Apple / Intel / Microsoft，等等

• 海外旅行：亚洲，美洲，澳大利亚，欧洲

• 薪资评估 - 每年两次

• • 发展机会

Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service.

• Welcome customers by greeting them and assessing customers' needs.

• Explain, provide appropriate recommendation and perform demonstration on the features of the products to the customers.

• Maintain outstanding store condition and visual merchandising standards.

• Achieve sales target and ensure outlet stock accuracy

• Perform daily operation tasks such as sales report, stock take, etc

• To undertake any ad-hoc assignments as and when required.

工作職責：

• 提供卓越的銷售服務以確保高水準的顧客滿意度。

• 迎接每位客戶並評估客戶的需求。

• 提供客戶適當的建議，說明並展示產品的功能。

• 維持商店優秀的狀態和標準的視覺行銷。

• 達成/達到銷售目標，確保商店庫存準確性。

• 執行銷售報告，檢查存貨等日常營運任務。

• 在需要時進行任何特別任務。

Requirements:

• Proven working experience in retail sales.

• Strong communication, interpersonal and organizational skills.

• Customer service focus.

• Friendly, self-motivated, confident and sales driven

• Basic administration skills.

• Minimum SPM/O level or equivalent.

所需工作要求：

• 擁有豐富的零售業務經驗。

• 優秀的人際關係，組織與溝通能力。

• 優質客戶服務。

• 友善，自我激勵，自信，積極的態度和擁有銷售推動力。

• 基本管理技能。

• 歡迎SPM或畢業生申請。

Perks & Benefits

• Employee Share Option Scheme (ES0S)

• Commission

• Performance Incentive

• Allowances

• Overtime Claim

• Staff Purchase Scheme

• Product training: Apple/Intel/Microsoft, etc

• Oversea trips: Asia, America, Australia, Europe

• Salary review: Twice per year

• Personal development opportunities

工作福利：

• 員工購股權計畫(ESOS)

• 佣金

• 績效獎勵

• 津貼

• 加班費

• 員工購買公司產品計劃

• 產品訓練：Apple / Intel / Microsoft，等等

• 海外旅行：亞洲，美洲，澳大利亞，歐洲

• 薪資評估- 每年兩次

• • 發展機會

職責：

• 及時、專業地回覆客戶的詢問。
• 為客戶準備成本會計和報價。
• 處理所有相關文件，包括交貨單、發票和形式發票。
• 與各部門協調訂單狀態、產品設計和其他相關事宜。
• 在銷售和行銷工作的各個階段為行銷團隊和經理提供支援。

要求：

• 目前正在攻讀行銷、工商管理、傳播或相關領域的學士學位。
• 我們也歡迎擁有行銷、工商管理或相關領域文憑或認證的應屆畢業生。
• 熟練使用 MS Office。
• 優秀的溝通和人際交往能力。
• 強大的團隊合作精神，以客戶為導向。

津貼和福利

• 獎金
• 開放文化
• 個人發展機會
• 有薪培訓和發展
• 專案診所
• 醫療索賠

We’re looking for a highly organized and proactive Personal Assistant to provide comprehensive administrative and executive support.

Job Responsibilities

• Manage and prioritize the CEO's schedules, including appointments, meetings, and travel arrangements.
• Manage the CEO's calendar and ensure timely follow-up on tasks and deadlines.
• Prepare presentations, reports and other documents as required
• Handle expense reports and reimbursements
• Liaise with internal and external stakeholders as needed
• Maintain a well-organized and efficient workspace

Job Requirements

• Strong organizational skills and attention to detail
• Good written and verbal communication skills
• Proficiency in Word, Excel and PowerPoint and Outlook
• Positive work attitude

• Good compensation and benefits
• Opportunities for learning and development
• Good working environment

我們正在尋找一位組織嚴密且積極主動的個人助理，以提供全面的行政和執行支援。

崗位職責

• 管理執行長的日程安排並確定其優先順序，包括約會、會議和旅行安排。
• 管理執行長的日曆並確保及時跟進任務和截止日期。
• 根據需要準備簡報、報告和其他文件
• 處理費用報告和報銷
• 根據需要與內部和外部利害關係人聯絡
• 保持組織良好且有效率的工作空間

職位要求

• 強大的組織能力和對細節的關注
• 良好的書面和口頭溝通能力
• 熟練使用 Word、Excel、PowerPoint 和 Outlook
• 積極的工作態度

• 良好的薪資和福利
• 學習和發展的機會
• 良好的工作環境

Responsibilities:

• Greet and direct customers.
• Provide accurate information (e.g. product features, pricing and after-sales services).
• Respond to complaints from customers and give after-sales support when requested.
• Assist sales team to manage schedules, filing important documents, and communicating relevant information across.
• Conduct price and feature comparisons to facilitate purchasing.
• Maintain outstanding store condition and visual merchandising standards.
• Manage returns of merchandise.
• Work with the Retail Sales Representatives team to provide excellent customer service (especially during peak times).
• Inform customers about discounts and special offers.
• Team up with channel partners to build pipeline and close deals.
• Keep up-to-date with new products/services.

Requirements:

• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• Familiarity of the retail sales process.
• Able to work for 6 days a week.
• Understanding with consumer behavior principles.
• Knowledge of inventory stocking procedures.
• Basic math skills.
• Track record of achieving sales quotas.
• Good communication skills, capable of building trusting relationships.
• Ability to perform in fast-paced environments.
• Excellent computer skills (MS Office & SQL System)
• Able to converse in English, Malay & Chinese
• Strong verbal and written communications skills.
• Ability to multi-task, prioritize, and manage time effectively.
• Minimum SPM/O Level or Equivalent.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Company trips
• Annual leave
• EPF & Socso

Responsibilities:

• Fulfillment Of Online Orders
• Manage inventory of products, ensuring accurate packing and shipment.
• Ensure accurate and timely delivery of products to customers.
• Coordinate with colleague for other indoor sales related orders.
• Actively be involved in the receiving of new shipments.
• Keep up-to-date with product information.
• Follow all companies policies and procedures.

Requirements:

• Working knowledge of E-commerce software and basic computer knowledge (e.g. Microsoft)
• Exceptional communication and interpersonal abilities.
• Friendly, helpful and engaging personality.
• Minimum SPM/O level or equivalent.

Perks & Benefits

• Commission and bonus
• Regular team activities
• Company trips
• Annual leave
• EPF & Socso

職責：

• 問候並引導客戶。
• 提供準確的資訊（例如產品功能、定價和售後服務）。
• 回應客戶的投訴並根據要求提供售後支援。
• 協助銷售團隊管理行程、歸檔重要文件並溝通相關資訊。
• 進行價格和功能比較以方便購買。
• 保持出色的商店狀況和視覺行銷標準。
• 管理商品退貨。
• 與零售銷售代表團隊合作，提供優質的客戶服務（尤其是在高峰時段）。
• 告知客戶有關折扣和特別優惠的資訊。
• 與通路夥伴合作建立通路並達成交易。
• 隨時了解新產品/服務。

要求：

• 擁有豐富擔任零售銷售代表、銷售助理或類似職位的工作經驗。
• 熟悉零售銷售流程。
• 能夠每週工作 6 天。
• 了解消費者行為原則。
• 了解庫存庫存程序。
• 基本的數學技能。
• 實現銷售配額的追蹤記錄。
• 良好的溝通能力，能夠建立信任關係。
• 能夠在快節奏的環境中執行任務。
• 優秀的電腦技能（MS Office 和 SQL 系統）
• 能夠用英語、馬來語和中文交談
• 較強的口頭和書面溝通能力。
• 能夠同時處理多項任務、決定優先順序並有效管理時間。
• 最低 SPM/O 水準或同等水準。

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 公司旅行
• 年假
• 公積金和社會保險

Key Responsibilities:

• Lead, motivate, and supervise a team of customer service representatives to achieve team objectives.
• Monitor and analyze team performance, ensuring adherence to key performance indicators (KPIs) such as response time, customer satisfaction, and service quality.
• Provide coaching, mentoring, and regular feedback to team members to enhance their skills and overall performance.
• Develop and implement strategies to improve team efficiency and service levels.
• Handle complex customer inquiries and escalations, ensuring timely resolution.
• Collaborate with other departments to streamline processes and enhance customer experience.
• Prepare and present regular reports on team performance and customer service metrics to senior management.
• Ensure compliance with company policies, procedures, and service standards.
• Assist in the recruitment, onboarding, and continuous training of new team members.
• Drive a customer-centric culture within the team, fostering an environment of accountability and excellence.

Qualifications & Skills:

• Minimum of 3 years of experience in customer service, with at least 1 year in a team leader or supervisory role.
• Strong leadership skills with the ability to manage and develop a team.
• Excellent communication and interpersonal skills.
• Problem-solving abilities with a focus on customer satisfaction.
• Proficiency in CRM tools (e.g., Zendesk, Salesforce) and Microsoft Office Suite (Excel, PowerPoint).
• Ability to work in a fast-paced environment and manage multiple tasks.
• Strong analytical and reporting skills.
• A diploma or degree in any field is preferred.

Perks & Benefits

• Medical
• EPF
• Sosco

職責：

• 履行線上訂單
• 管理產品庫存，確保準確的包裝和運輸。
• 確保準確、及時地將產品交付給客戶。
• 與同事協調其他室內銷售相關訂單。
• 積極參與新貨的接收。
• 隨時了解最新的產品資訊。
• 遵守所有公司政策和程序。

要求：

• 電子商務軟體的使用知識和基本的電腦知識（例如微軟）
• 優秀的溝通和人際交往能力。
• 個性友善、樂於助人且有吸引力。
• 最低 SPM/O 水準或同等水準。

津貼和福利

• 佣金和獎金
• 定期團隊活動
• 公司旅行
• 年假
• 公積金和社會保險

Jobs Responsibilities:

• Ensure all final itinerary details are prepared.
• Assist in the creation of new product lines.
• Initiate and facilitate marketing and sales efforts for growing the tour department.
• Responsible for initiating the preparation of proposals.
• Run and create customer reports.
• Fluency in English and Mandarins, spoken and written, is essential.
• Maintain and update presentations for sales group and management.
• Support sales team with mailings and other correspondence

Requirements

• Require Language(s) (write, read & speak) - English, Mandarin.

• Outspoken & soft spoken person

• Good follow up skill and highly attentive to enquiry

• Basic computer skill (Outlook, excel, Words and PowerPoint)

• Fresh graduates from diploma / related field or Tourism & Hospitality who are interested to start their career

• Or minimum 1 to 2 years of working experience in the service industry will be an added advantage for this position

• Candidate without any related experience are welcomed to apply for the role as well

• Candidate with multiple years of tour operations related working experience can be considered for the role of Tour Operations Executive.

Perks & Benefits

• Medical
• EPF
• Sosco
• Have chance go overseas

1. Identify, develop & implement quality policies, procedures, plans & programs to ensure product conform to customer spec & requirement.

2. Responsible for plant wide QA function including incoming quality control, in-process quality control, outgoing quality control & process audit.

3. Interact with customer to understand customer quality requirement & ensure customer satisfaction.

4. Manage customer complaint & ensure timely feedback to customer on the CLCA.

5. Develop & manage supplier to improve on supplier incoming quality.

6. To define Customer Specific Requirement (CSR).

7. Setting quality objectives, present and review the KPI in Management Review meeting.

8. Liaise with production & engineering to resolve in-house quality issue and seek long term corrective & preventive action.

9. Authority and responsibility for corrective action are promptly informed of products or processes that do not conform to requirements to ensure that nonconforming product is not shipped to the customer and that all potential nonconforming product is identified and contained.

10. Implement & monitor the effectiveness of SPC and make sure all PIC attend the SPC training.

11. Initiate & drive for continuous quality improvement plans and Six Sigma Projects.

Requirement:

• Bachelor's Degree/Professional Degree, Engineering (Mechanical or Material) or equivalent
• Knowledge in FMEA, MSA, SPC, DOE, 8D problem solving.
• Able to interpret drawing and GD&T.
• Working experience in IQC, IPQC, OQC, Calibration and related job functions.
• Effective written and oral communication skills.
• Computer knowledge in Microsoft Excel, Word, Power Point.
• At least 5 years of working experience in related field is required for this position.

Perks & Benefits

• Regular team activities
• Medical insurance
• Open culture
• Personal development opportunities
• Paid training and development

Accounting Job-Specific Tasks and  Duties

• Accounting Exception Management:

Proactively monitors exception reports to identify problems on accounts, analyze exceptions and to effectively resolve issues with internal and external stakeholders, and by building partnership with operational teams. 

• Timely and Accurate Accounting Processing:

Depending on the role, one or both of the below may apply to the accounting clerk.

Payables:

Manages the accounts payables processes, including setting-up service provider accounts, receive, review, approve and records payables accurately and timely, as per Expeditors’ accounting policies. Manages the disbursement process to ensure service providers are paid accurately and timely.

Receivables:

Manages the accounts receivables process, including receiving, safeguarding, and recording customers’ receipts, as per Expeditors’ accounting policies. Assists in the credit management process to ensure customers remain within agreed credit and payment terms.

• Record receipts in exp.o Accounting system and allocate per the remittance advice, ensuring no receipts are left unallocated at month end and provide support to the Banking/Treasury team for unidentified receipts.
• Generate and deliver timely Statements and perform timely reconciliations.
• Provide up to date detailed collection notes listing actions on every past-due invoice in the ARCM system (Accounts Receivable Collection Management).
• Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the remittance advice to the deposit in exp.o Accounting).
• Proactively identify problem accounts and follow up queries via email/telephone to effectively resolve issues through building key relationships with Customers and Internal Staff.
• Produce Exception Reports for the Weekly AR Meeting per company AR Goals (Aging Analysis, No Bad Debt, 100% Collection within Terms, No OCL (Over Credit Limit)) and maintain meeting minutes.
• Prepare the bad debt calculation (Trade AR Allowance) and the bad debt roll forward schedule for the monthly P&L.
• Assist Controller with Credit tasks in line with the Global Credit Policy (maintain Customer payment terms, company rating & risk rating; evidence in e.doc Global Lookup the establishment and approval of credit in the BCR system (Branch Credit Request) and performance of annual credit reviews).
• Setup and maintain Service Provider account in exp.o GCI.
• Record payable header in exp.o Accounting system upon receipt and distribute to Internal Staff for allocation details.
• Review and submit payable detail in exp.o Accounting system, ensuring overhead expenses are allocated to the correct cost center, operational costs are matched against the appropriate provision, and Tax is accounted for.
• Perform Service Provider payable audits on a regular basis to check rates to agreed rates and services are accounted for in the correct product and cost GL.
• Review and approve Employee Expense Reimbursements in Concur system providing valid supporting documentation is attached, record journal in exp.o Accounting per Concur extract and perform monthly GL reconciliation.
• Verify Service Provider payables by reconciling to Service Provider Statements, ensure invoices are approved in time to meet established payment cycle.
• Schedule and prepare payments in exp.o Accounting system and the Banking system.
• Maintain a filing system in accordance to internal and local document retention policies (i.e. upload the invoice to the payable and the vendor statement to the payment in exp.o Accounting).
• Proactively identify problem accounts and follow up exceptions prior to submitting the payable via email/telephone to effectively resolve issues through building key relationships with Service Providers and Internal Staff.
• Assist Controller with payable Tax reporting requirements.
• Assist in Internal Control Evaluations and Internal/External Audits by preparing required information/documentation.
• Support Accounting Department with miscellaneous projects and assignments.
• Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride. 

Scope of Position

To further develop the air export product in the marketplace through focus on Operations, Finances, Sales, People, Systems, and Culture in adherence to the company's policies and procedures.

Major Duties and Responsibilities

Operations

• Create and maintain an effective department organization chart, which is designed for flexibility and growth
• Prepare, execute, monitor and update at regular intervals the business plan for the department
• Monitor and improve key departmental productivity indicators.
• Instill and foster a climate of compliance at all times to regulations.  This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies/requirements.
• Map and understand department process flow, constantly looking for areas of improved efficiency to offer customers better cycle times and service as well as controlling costs.
• Ensure all customers standard operating procedures are documented and kept up to date in the Desk Level Standard Operating Procedures database.
• Build and maintain strong relationships with vendors (airlines, trucking companies, and others)
• Work to be our vendors lowest cost customer through electronic booking, shipper built units, and other creative local market solutions to lower overall cost for both parties.
• Evaluate vendors at defined intervals per company policy, focusing on areas of possible improvement with corrective action plans where needed.
• Regularly read and review business and trade journals and attend industry events to further market and industry knowledge.
• Actively develop business for department through active involvement in sales and retention process and close coordination with sales department
• Complete 5 Sales and/or Retention Calls per week and ensure they are documented in the CRS database
• Ensure Customer reviews are completed with your regular customers
• Pro-actively provide pricing alternatives, routing solutions and technical assistance to clients through internal sales both regional and global
• Respond to requests for proposal, quotation or information timely and with market competitive pricing matching the scope of service required by the customer
• Take an active role in the transition of new business/ updates to existing business

We are seeking a passionate Retail Assistant Store Manager who will be starting in this new division in PRISM+ Malaysia. Being a high growth electronics company, we are looking for a candidate who accelerate growth in our retail segment while providing insights and expertise on how to growth our retail business.

This driven and ambitious individual will be overseeing and maximizing sales of the company through the retail sales channel at Queens Bay Mall. Are you someone who is result-driven and enjoy helping customers to meet their needs and requirements? If your answer is “yes,” we would like to welcome you onboard to join our dynamic team, where like-minded individuals work towards attaining the common goal. The candidate will be considered a key member of PRISM+ Malaysia and will report directly to the Retail Store Manager.

Responsibilities of a Retail Assistant Sales Manager but are not limited to:

Daily store operations 

• Manage, count, verify, and reconcile daily cash register sales
• Greet customers in a courteous and professional manner, while providing quality customer service; answer questions about products and recommend them accordingly
• Perform opening and closing procedures effectively according to store policies and procedures

• Process and replenish merchandise and ensured stock availability

Team management

• Co-Lead retail team to maintain visual merchandising and cleanliness standards of the store
• Create a positive work environment by motivating and encouraging the team to foster good relationships with one another
• Recruit and hire new store employees
• Responsible for training and onboarding new employees
• Create and manage store schedules 

Sales

• Set, monitor and achieve/exceed retail sales targets to drive improvement in company ranking
• Sales reporting: provides timely sales reports and analysis, making recommendations and flagging risks regarding anticipated shortfalls.
• Working close with company’s management, plan and implement suitable incentives and push out plans to boost sales

• Bachelor’s Degree in Business, Marketing, or any relevant course of studies
• Minimum of 3 years of managerial experience in the retail industry
• Well versed in retail store processes and systems, proficient in Excel/ PowerPoint
• Prior experience in malls landlord relations
  

Skills/Experience Preferred:

• Data-driven with ability to analyse data for stocks forecasting
• Strong Communication and people skills
• Passionate in engaging customers and providing excellent service

1. Annual outpatient benefit (Includes dental and optical benefits)
2. Birthday leave
3. Performance bonus
4. Annual increment