Total 68 Senior Executive media management manager job vacancies in Malaysia

Role & Responsibilities:

1. Contract Lifecycle Management: Work with the Contract Manager to manage the creation, ongoing maintenance, and review of all contracts with business principals, partners, vendors, and customers to mitigate risk and maximize value for the company.
2. Point of Contact and Negotiations: Act as the primary point of contact for all parties in matters related to contract management and negotiate favorable terms to fully describe the engagement, services, and delivery for the company.
3. Negotiation Strategies: Develop and execute negotiation strategies that minimize potential losses to the company while fostering win-win solutions.
4. Stakeholder Collaboration: Maintain continuous communication with business partners, internal sales teams, and relevant stakeholders about contractual issues to enhance relationships and decision-making.
5. Service and Performance Monitoring: Review the contractual performance of both parties to ensure compliance with terms, identify conflicts, and address changes or resolutions required during contract renewal.
6. Deadline and Deliverable Management: Maintain deadlines on deliverables and ensure timely follow-ups with relevant stakeholders to avoid delays in contract execution.
7. Regulatory Compliance and Documentation: Administer documentation, record-keeping, and risk reporting to management while ensuring adherence to organizational and regulatory standards.
8. Service Improvement: Demonstrate continuous commitment to service improvement by engaging relevant stakeholders and identifying opportunities for better contract management practices.

Requirements:

1. Qualifications: Bachelor’s degree in law or a related field.
2. Experience: Minimum 3 years of experience in IT technology contracting, including familiarity with Malaysian law and regulations, particularly around data confidentiality and privacy.
3. Skills:

• Excellent verbal and written communication skills, with the ability to explain complex terms clearly.
• Strong organizational and deadline management skills.
• Proficiency in applying organizational standards to develop efficient contract management processes.

Perks & Benefits

• Employee equity
• Nearby public transport
• Central location
• Medical insurance
• Personal leave
• Personal development opportunities

Job Description

In your new role you will:

• Responsible for processing the incoming customer complaint send-to-end for products and customers in the automotive industry

• Develop corresponding problem verifications and define the necessary analysis

steps – you support the colleagues of our global production sites in problem solving

• Ensure that 8D method is applied and handle the 8D report generation for our customers

• Find innovative, efficient, and targeted solution approaches to customer returns with a variety of causes

• Drive projects based on customer return data and implement improvement measures to ensure high customer satisfaction

Your Profile

You are best equipped for this task if you have:

• A degree in Electrical Engineering, Physics, Material Science, Microsystems Technology or a comparable field and the associated technical understanding
• At least 3 years of professional experience in the area of Quality or Complaint Management, ideally within the automotive industry
• Knowledge in the area of semiconductor production (front-end and back-end) and/or semiconductor analysis would be an advantage
• Solid knowledge of 8D method and problem solving tools (e.g. 5-Why,Failure Tree Analysis) and experience in applying to successfully reach customer satisfaction
• Excellent communication and mediation skills as well as intercultural competence to successfully manage your stakeholders around the globe
• The ability to always balance the dimensions quality, costs, and time in the interest of Infineon
• Excellent English language skills

Perks & Benefits

• Bonus
• Allowance (meal, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Job Description:

In your new role you will:

• Cross-site leading role on enabling and sustain Equipment basic data with latest defined coupling
• Lead team and actively maintain, provide consultancy for assigned data assets and responsible for defined data sets quality management
• Interface to FI/IT on Equipment basic data specification
• Key user and expert for basic data system and planning model and ensure high accuracy for purpose of business
• Expert and implement data governance for assigned data assets
• Lead team and implement automation to improve basic data application
• Accountable for the implementation of global process and guideline. Close collaboration with cross-function and cross-site stakeholders to ensure standardization and implementation

Candidate Profile:

You are best equipped for this task if you have:

• 3- 5 years working experience in semiconductor or related field
• Degree in Computer science, Data science, Manufacturing engineering,Mathematics or other technical studies
• Knowledge of Oracle, SQL, Python, APF/RTD, Tableau, Confluence,Outsystem
• Experience in data extract, transform, load solutions and dataanalytics solutions in industry (preferable semiconductor)
• Profound in communications and presentation of complex technical solutions to different stakeholders
• Fluent in German and English

Perks & Benefits

• Bonus
• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Medical insurance
• Personal development opportunities
• Remote work flexibility

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

• This position is based in Kota Kinabalu, Sabah
• To recruit, train and manage the performance of Unit Trust consultants based within the Sabah region
• To spearhead business development activities
• To provide support and services to distribution channels within the Sabah region
• To develop the UT agency force with the objective of gaining larger market share

Perks & Benefits

• Commission and bonus
• EPF, SOCSO, EIS
• Annual Leave
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Regular hours
• Medical and Dental insurance

Responsibilities:

This is a full-time role for a Biomedical Technical Specialist / Assistant Manager at Anugerah Saintifik Sdn Bhd located in Puchong, Selangor. The Biomedical Technical Specialist / Assistant Manager will be responsible to lead a team of engineers, to coordinate and supervise engineer's activities, to represent company for any service meeting with hospitals and principals, performing troubleshooting, maintaining medical devices, providing technical support and ensuring excellent customer service.

Requirements:

• Proven working experience as field service engineer for minimum 5 years
• Extensive knowledge on medical devices/equipment and troubleshooting methods/skills.
• Advance Diploma or Degree in Biomedical Engineering or Electrical Engineering
• Ability to manage multiple projects simultaneously and work under pressure
• Excellent communication and interpersonal skills
• Possess own transport

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Nearby public transport
• Casual dress code
• Company trips
• Medical insurance

職位描述

在您的新角色中，您將：

• 負責處理汽車產業產品和客戶的傳入客戶投訴發送至終端

• 制定相應的問題驗證並定義必要的分析

步驟 – 您支持我們全球生產基地的同事解決問題

• 確保應用8D方法並為我們的客戶處理8D報告生成

• 尋找創新、高效且有針對性的解決方案來解決因各種原因造成的客戶退貨

• 根據客戶退貨數據推動專案並實施改善措施，以確保高客戶滿意度

您的個人資料

如果您具備以下條件，那麼您最適合完成此任務：

• 電機工程、物理學、材料科學、微系統技術或類似領域的學位以及相關的技術理解
• 至少 3 年品質或投訴管理領域的專業經驗，最好是在汽車行業
• 具有半導體生產（前端和後端）和/或半導體分析領域的知識將是一個優勢
• 紮實掌握 8D 方法和問題解決工具（例如 5 個原因、故障樹分析），並具有成功實現客戶滿意度的應用經驗
• 出色的溝通和調解技巧以及跨文化能力，可成功管理全球的利害關係人
• 能夠始終平衡品質、成本和時間，以符合英飛凌的利益
• 優秀的英語語言能力

津貼和福利

• 獎金
• 津貼（餐費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 牙科保險
• 遠距工作彈性

職位描述：

在您的新角色中，您將：

• 在啟用和維持設備基本資料與最新定義的耦合方面發揮跨站點主導作用
• 領導團隊積極維護、為分配的數據資產提供諮詢並負責定義的數據集品質管理
• 設備基本資料規格與 FI/IT 的接口
• 基礎資料系統和規劃模型的關鍵使用者和專家，確保業務目的的高精度
• 專家並實施指定資料資產的資料治理
• 帶領團隊實施自動化，提升基礎數據應用
• 負責全球流程和指南的實施。與跨職能和跨站點利益相關者密切合作，以確保標準化和實施

候選人簡介：

如果您具備以下條件，那麼您最適合完成此任務：

• 3-5年半導體或相關領域工作經驗
• 計算機科學、數據科學、製造工程、數學或其他技術研究學位
• 了解 Oracle、SQL、Python、APF/RTD、Tableau、Confluence、Outsystem
• 具有行業數據提取、轉換、加載解決方案和數據分析解決方案的經驗（半導體優先）
• 善於與不同利害關係人進行深入的溝通和介紹複雜的技術解決方案
• 德語和英語流利

津貼和福利

• 獎金
• 津貼（旅費、交通費等）
• 彈性的工作時間
• 醫療保險
• 個人發展機會
• 遠距工作彈性

Oversee an organization’s sales objectives, initiatives and procedures. Required to set short and long- term sales strategies and evaluate effectiveness of on-going sales programs. Propose product or service to increase customer satisfaction and sales potential.

With the current company’s range of products, develop effective sales program to meet annual sales target and increase sales lead. This rely on extensive experience and business acumen to plan and execute effective methods to accomplish goals.

Lead and direct the work of a team of internal and external sales personnel. Also need to coach and guide team members towards the same direction set by the organization.

The successful candidate will report directly to management. A wide degree of creativity and sense of logic is expected.

Responsibilities:

• Achieve sales target set forth by the management
• Develop a strategic business plan to expand customer base by implementing sales initiatives and programs to capture new leads
• Motivate, train and set sales target for individual and product with the sales team
• Establish a strong sales team; internal and field personnel to work towards company’s objectives and policies
• Provides coaching, market trends and knowledge to sales team and other departments when necessary
• Contribute to team effort in accomplishing company’s overall objectives
• Meet existing and new customers to discuss their evolving needs, how they relate to your products and maintain good relationship with customers.
• Identify supply & demand, changing trends, economic indicators and competition especially sales program and new products in the market
• Maintain professional and technical knowledge relevant to work and self-enhancement by attending training and workshops
• Present sales volume, revenue and profit including forecasts to the management for existing and new products

Requirements:

• Possess at least a Diploma or Bachelor's Degree in Business Administration or related field.
• Experience working as a sales representative or sales manager of at least 5 years, consistently meeting or exceeding targets.
• Proficient in English, Bahasa Malaysia and Mandarin
• Excellent written and verbal communication skills
• Travel is required, thus flexibility is a must.
• Proven ability to drive the sales process from planning to closing
• Ability to lead and supervise a sales team by strong mentoring, coaching and people management skills
• Experience in customer relationship management
• Good business sense in same or similar industry expertise

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Fitness membership
• Dental insurance
• Vision insurance
• Paid training and development

We are currently looking for dedicated and passionate HR and Payroll Executive/Manager join our team.

So what is your role about?

• Managing & administration of the clients end-to-end payroll.
• Responsibility for payroll processing and administration for ensuring timely and accurate delivery of payroll.
• Maintains clients employees confidential and protects payroll operation by keeping information confidential.
• Prepare and remit monthly payroll and statutory contributions.
• Prepare Salary Analysis Report and other related report for Management and government authorities.
• Prepare letter of appointment, confirmation, promotion, transfer and other employment related letters.
• Source candidates to determine their suitability based on job requirements.
• Screening candidates and drawing up shortlists of candidates for clients to interview.
• Post job advertisements to various platforms.
• Maintaining the candidate database and promoting jobs to new/existing candidates.
• Perform other ad-hoc tasks as assigned by superior.

Who are we looking for?

• Diploma/Degree in HR / Accountancy with 1 to 2 years related experience.
• Have to be detailed and meticulous
• Good coordination & communication skills, high accountability & detailed oriented.
• Multi-tasking is expected.
• Able to work independently under minimal supervision.
• Able to work under pressure and meet deadline.
• Have a strong level of influence and negotiation skills.
• Be flexible and adaptable.
• Proficient in both written and spoken English and Bahasa Malaysia

What do we provide to you for you to succeed?

• You will be remunerated with Good Basic Salary based on experience
• Your medical claims are on us
• Outing time and annual dinner? Yeah! we have it here.
• Parking allowance? Yes.

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

Senior Customer Success Management Executive (IT Industry)

KARUNA (SARAWAK) ENTERPRISE SDN. BHD.

Role Overview:

As a Senior Customer Success Executive at Karuna, you will play a pivotal role in building and

maintaining strong relationships with our clients, ensuring they derive maximum value from our

technology solutions. You will be responsible for driving customer retention, growth, and advocacy by

developing strategic account plans and engaging with key stakeholders within our customer

organizations.

Key Responsibilities:

Relationship Building:

Cultivate and sustain strong relationships with key stakeholders within customer organizations,

including executives, decision-makers, and end users, to ensure long-term satisfaction and partnership.

Strategic Account Management:

Develop and execute strategic account plans tailored to each customer's specific needs and goals, with

an emphasis on driving retention, growth, and advocacy within the tech space.

Onboarding and Training:

Lead the onboarding process for new customers, ensuring a seamless transition by providing in-depth

training on our technology products and services, and enabling customers to achieve their desired

outcomes.

Customer Engagement:

Regularly engage with customers to understand their evolving needs, identify opportunities for upselling

or cross-selling additional tech products or services, and address any concerns or challenges they may

face.

Primary Point of Contact:

Serve as the main point of contact for customer inquiries, concerns, or escalations, collaborating with

internal technical teams to quickly resolve issues and ensure customer satisfaction.

Customer Advocacy: Represent the voice of the customer within our organization, advocating for their

needs and priorities across all departments, and driving initiatives to enhance the overall customer

experience.

Feedback Analysis:

Collect and analyze feedback from customers on their experience with our technology solutions,

identifying trends and areas for improvement, and working with internal teams to drive product

enhancements or process optimizations.

Performance Monitoring:

Track and analyze key performance metrics related to customer success, such as customer

satisfaction scores, retention rates, and upsell/cross-sell opportunities, taking proactive measures to

ensure targets are met or exceeded.

Job Requirements:

Educational Background:

Bachelor’s degree in Business Administration, Marketing, IT or a related field is required.

Experience: Proven experience in a customer-facing role, such as customer success, account

management, or sales within the tech industry, with a strong track record of driving customer satisfaction

and retention.

Skills:

Strong interpersonal and communication skills, with the ability to build rapport, influence, and

collaborate effectively with both customers and internal technical teams.

Strategic Thinking: Demonstrated strategic thinking and problem-solving abilities, with a proactive and

solution-oriented approach to addressing customer needs and challenges.

Adaptability:

Ability to manage multiple priorities in a fast-paced, dynamic tech environment.

Technical Proficiency:

Familiarity with Customer Success software platforms and tools, as well as a solid understanding of

technology solutions and how they deliver value to customers.

Passion for Customer Success:

A deep commitment to customer advocacy and a passion for delivering exceptional customer

Perks & Benefits

• Casual dress code
• Company trips
• Personal leave
• Open culture
• Personal development opportunities
• Staff activities 
• Season Parking
• Panel Doctor

WAREHOUSE ASSISTANT MANAGER

We are currently seeking a qualified and experienced individual to join our team as a Warehouse Assistant Manager for our oil palm company based overseas (Papua New Guinea). This role plays a crucial part in ensuring the efficient and effective management of our procurement and warehouse operations.

Job Responsibilities

• Oversee the daily operations of the warehouse, including receiving, storage, and distribution of materials and products.
• Implement and maintain efficient inventory management systems to optimize stock levels and reduce carrying costs.
• Coordinate with various departments to ensure timely and accurate order fulfilment.
• Implement and enforce safety and security protocols within the warehouse.
• To manage the requisition order by estate and oil mill
• To manage the purchase order for local supply
• To ensure the accountability for stock items receive & stock issue
• To plan & manage the safety stock
• To maintain the inventory system by ensuring all the inventory had the proper coordination
• To ensure all the inventory flow can be tracked properly
• To be responsible for the development of staff by providing training
• To ensure that safety and health requirements are met in the warehouse
• Responsible for the security of the stock and the warehouse
• Responsible for the maintenance of housekeeping in the warehouse
• All other assignments assigned by the superior from time to time.
• Familiar with machinery spare parts, building material to be added advantage
• Continuously assess and improve purchasing and warehouse processes for efficiency and cost-effectiveness.
• Implement best practices in procurement and inventory management to enhance overall operational effectiveness

Requirements

• Possess a minimum SPM &Diploma or equivalent
• Minimum 5 years experiences in logistics and warehousing
• Strong analytical and problem-solving skills.
• Able to communicate in English, both written and spoken. Excellent communication and interpersonal skills are important in a multiracial working environment.
• Overseas working experience and exposure to plantation industry are added advantages.
• Willing to work overseas.

1. Balanced and stable working environment
2. Career growth opportunity

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

Responsibilities

• Able to communicate effectively with customers based in many countries across the globe.
• Good communication in written and spoken English.
• Prepare freight evaluations, cost and quotations.
• Enjoys having a challenging job.
• Candidate should be ready to reach their full potential and grow exponentially.
• Deliver a high level of service to ensure maximum customer satisfaction.
• Ensure completion of all jobs within stipulated time frame.
• Have good knowledge and understanding of customs declaration procedures, tariff codes and shipping documents (AWBs, BLs K1, K1A, K2, K3, K4, K8), tariff codes and customs declarations.
• A good grasp of the various trade concepts and other regulations which pertains to the import and export of goods.
• Should possess at least a Diploma/Degree.
•  

Requirements

• Has minimum 2-3 years working experience in related fields
• IT savvy and have good knowledge of office software (Microsoft Office, Microsoft Excel).
• Proficient in both Bahasa Malaysia and English.
• Willing to learn and gain massive experience in a short timeframe.
• Ready to work with a team of highly skilled and professional team of top achievers.
• Candidate should be ready to reach their full potential and grow exponentially.
• To be highly driven and prepared to be pushed to excel.
• A strong team player that understand the importance of fostering good relationships with fellow colleagues.

Perks & Benefits

• Annual leave
• Medical
• Personal development opportunities

職責：

這是位於雪蘭莪州蒲種的 Anugerah Saintifik Sdn Bhd 的生物醫學技術專家/助理經理的全職職位。生物醫學技術專家/助理經理將負責領導工程師團隊，協調和監督工程師的活動，代表公司參加與醫院和負責人的任何服務會議，執行故障排除，維護醫療設備，提供技術支援並確保優秀的客戶服務。

要求：

• 擁有至少 5 年現場服務工程師的豐富工作經驗
• 有關醫療器械/設備和故障排除方法/技能的豐富知識。
• 生物醫學工程或電機工程高級文憑或學位
• 能夠同時管理多個專案並在壓力下工作
• 優秀的溝通和人際交往能力
• 擁有自己的交通工具

津貼和福利

• 佣金和獎金
• 津貼（旅費、交通費等）
• 附近的公共交通
• 休閒著裝要求
• 公司旅行
• 醫療保險

Professionals - Associate/ Senior Associates/ Assistant Manager

We are looking for an agile Associate, Senior Associate and Assistant Manager to join our fast growing team. This position offers room for exponential growth within the firm.

Role and responsibilities include as follows:

• Support team leader on clients projects
• Develop financial and operational analysis and processes
• Perform administrative tasks in a time sensitive manner
• Monitor various aspects of a business. Assist in the development of solutions and recommendations to clients and other stakeholders. 
• Identify clients' needs and develop future plans. Work with clients' team to execute the plan to achieve great financial financial results
• Report project status to internal and external customers.

Candidates should be should have a flair in numerals, report writing and presentation skills, a strong team player with high initiative and excellent interpersonal skills. Able to work independently.

Fresh graduates who are keen to have a career in the Corporate Restructuring and Insolvency industry with accounting, finance and legal academic background are encouraged to apply. Those with 3 or more years experience in related industry maybe considered for higher positions.

Apart from a competitive remuneration package we also provide a learning working environment with guidance from our highly experienced partners and directors.

Perks & Benefits

• Attractive yearly bonus
• Walking distance to MRT station
• Central location
• Regular team activities
• Company trips
• Paid training and development

職位概況：

候選人將負責監督專案規劃、執行和完成的各個方面，確保專案在預算範圍內按時交付。

主要職責：

該職位向首席投資和房地產官匯報，負責但不限於：

1. 專案規劃與執行：

• 制定全面的專案計劃，包括時間表、里程碑和資源分配。
• 與建築師、工程師、承包商和其他利害關係人協調，確保專案符合目標和要求。
• 監控和追蹤專案進度，根據需要進行調整以確保成功完成。

2. 許可和許可：

• 確定並獲得專案所需的所有許可證和許可證。
• 確保遵守地方、州和聯邦法規以及建築規範。
• 與政府機構、檢查員和其他監管機構聯絡。

3. 預算與成本管理：

• 準備和管理專案預算，確保財務效率。
• 確定節省成本的機會並實施策略以保持在預算範圍內。
• 批准支出並管理專案財務。

4. 利害關係人溝通：

• 作為所有專案利害關係人（包括建築師、工程師、承包商、團隊成員和高階管理層）的主要聯絡人。
• 定期更新專案狀態、風險和問題。
• 促進專案團隊成員之間的有效溝通和協作。

5. 風險管理：

• 識別潛在的專案風險並制定緩解策略。
• 監控整個專案生命週期的風險因素並根據需要實施應急計劃。

6、品質保證：

• 確保所有專案可交付成果符合品質標準和期望。
• 定期進行檢查和審核，以保持專案品質。

資格及要求：

• 工程、施工管理、建築或相關領域的學士學位。
• 擁有豐富的專案經理經驗，並對專案管理方法和工具有深入的了解。
• 能夠同時管理多個專案。
• 對施工流程、建築規範和監管要求有豐富的了解。
• 候選人必須擁有自己的交通工具並願意出行。

津貼和福利

• 附近的公共交通（MRT JLN IPOH）
• 週五休閒著裝要求
• 定期團隊活動
• 員工及家庭醫療保險
• 開放文化
• 牙科保險
• 有薪培訓和發展

Position Overview:

The candidate will be responsible for overseeing all aspects of project planning, execution, and completion, ensuring that projects are delivered on time, within scope, and within budget. 

Key Responsibilities:

Reporting into the Chief Investment and Property Officer, this role responsible for but no limited to:

1. Project Planning and Execution:

• Develop comprehensive project plans, including timelines, milestones, and resource allocation.
• Coordinate with architects, engineers, contractors, and other stakeholders to ensure project alignment with goals and requirements.
• Monitor and track project progress, making adjustments as necessary to ensure successful completion.

2. Licensing and Permits:

• Identify and obtain all necessary licenses and permits for projects.
• Ensure compliance with local, state, and federal regulations and building codes.
• Liaise with government agencies, inspectors, and other regulatory bodies.

3. Budget and Cost Management:

• Prepare and manage project budgets, ensuring financial efficiency.
• Identify cost-saving opportunities and implement strategies to stay within budget.
• Approve expenditures and manage project financials.

4. Stakeholder Communication:

• Serve as the primary point of contact for all project stakeholders, including architects, engineers, contractors, team members, and senior management.
• Provide regular updates on project status, risks, and issues.
• Facilitate effective communication and collaboration among project team members.

5. Risk Management:

• Identify potential project risks and develop mitigation strategies.
• Monitor risk factors throughout the project lifecycle and implement contingency plans as needed.

6. Quality Assurance:

• Ensure all project deliverables meet quality standards and expectations.
• Conduct regular inspections and audits to maintain project quality.

Qualifications and Requirements:

• Bachelor’s degree in Engineering, Construction Management, Architecture, or a related field.
• Proven experience as a Project Manager and strong understanding of project management methodologies and tools.
• Ability to manage multiple projects simultaneously.
• Strong knowledge of construction processes, building codes, and regulatory requirements.
• Candidate must possess own transport and willing to travel.

Perks & Benefits

• Nearby public transport (MRT JLN IPOH)
• Casual dress code on Friday
• Regular team activities
• Staff & Family medical coverage
• Open culture
• Dental coverage
• Paid training and development

我們目前正在尋找敬業且充滿熱情的人力資源和薪資主管/經理加入我們的團隊。

那你的角色是什麼？

• 管理和管理客戶的端到端薪資。
• 負責薪資處理和管理，確保及時、準確地交付薪資單。
• 維護客戶員工的機密，並透過保密資訊來保護薪資運作。
• 準備並繳納每月工資和法定繳款。
• 為管理階層和政府機構準備薪資分析報告和其他相關報告。
• 準備任命書、確認書、晉升書、調動書和其他與就業相關的信件。
• 尋找候選人，根據工作要求確定他們的適合性。
• 篩選候選人並制定候選人名單供客戶面試。
• 在各個平台上刊登招募廣告。
• 維護候選人資料庫並向新/現有候選人推薦職位。
• 執行上級指派的其他臨時任務。

我們要找誰？

• 人力資源/會計文憑/學位，具有 1 至 2 年相關經驗。
• 必須詳細、細緻
• 良好的協調和溝通能力，高度責任感和注重細節。
• 預計可以進行多工處理。
• 能夠在最少的監督下獨立工作。
• 能夠在壓力下工作並按時完成任務。
• 具有較強的影響力和談判能力。
• 保持靈活性和適應性。
• 精通英語書面和口語以及馬來語

我們為您提供什麼以幫助您成功？

• 根據經驗，您將獲得良好的基本薪資
• 您的醫療索賠由我們承擔
• 郊遊時間和年夜飯？是的！我們這裡有。
• 停車補貼？是的。

Responsibilities:

The successful candidates will be responsible for promoting & selling InNET Products & Services to existing and potential customers.

• Achieving growth and hitting sales targets as KPI set
• Working with Sales team to continuously design and implement strategic sales plan to expands company’s customer base
• To Build and promote strong and long-lasting customer relationships with them by understanding their needs
• Represent InNET in an ethical and principled manner.
• To develop new customers for the company

Requirements:

• Candidate must possess at least a Higher Secondary/STPM/”A” Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, in any field
• Minimum with 2 year(s) of working experience in Sales & Marketing will be an added advantage.
• Ability to communicate, present and influence credibly and effectively at all levels of the organization
• Independent and high level of creativity to drive the sales process from planning to closing
• Proficient in Microsoft Word, Excel & PowerPoint.
• Disciplined, high level of commitment, self-motivated, self-confident, proactive & result oriented.
• Excellent communication and presentation skills in English, Bahasa Malaysia & Mandarin would be an added advantage.
• Must possess own transport & willing to travel around Malaysia when required.

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

Requirements:

• Possess at least Bachelor’s Degree in Finance/Accounting or equivalent
• Fresh Graduates are encouraged to apply for associate position
• Minimum 3-4 years related working experience in Investor Relations and Public Relations role and/or research field for senior associate / assistant manager position
• Excellent spoken & written English with strong presentation skill
• Good interpersonal and communications skills
• Able to interpret financial statements
• High proficiency in Microsoft office (PowerPoint, Excel, Word, etc.)

Responsibilities:

• Develop and implement effective investor relations and public relations strategy and build strong relationship with investors to optimize the client’s value and increase its visibility in the investment community.
• Build strong relationship and maintain primary point of contact with the market/research analysts, investment community and media houses.
• Preparation of communication materials such as corporate presentation, factsheet, anticipated questions and answers, press release and etc.
• Create and manage a strong reputation of the client by demonstrating consistent and clear communication between internal and external parties.
• Ability to manage and coordinate with vendors on corporate events for clients (i.e. IPO launch events)

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities
• Company overseas trip and Bonus