Total 50 legal officer job vacancies in Malaysia

概述：我們正在尋找一位經驗豐富的法律經理來監督和管理我們的訴訟和租賃事務。這個角色對於確保我們公司遵守法律標準、同時有效管理法律糾紛和租賃協議至關重要。

主要職責：

訴訟管理：

• 領導和管理訴訟的各個方面，包括策略、準備和代理。
• 與外部律師協調並確保在法庭上有效的法律代表。
• 監控和報告正在進行的訴訟案件，定期向高階管理層提供最新資訊。
• 制定並實施策略以盡量減少訴訟風險和成本。

租賃管理：

• 監督租賃協議，確保遵守法律和監管要求。
• 處理與租賃協議相關的爭議，包括談判和解決。
• 就租賃條款、續約和終止提供建議，確保符合公司利益。
• 起草和審查租賃合同，確保準確性和合法性。

合規與風險管理：

• 確保遵守所有相關法律、法規和公司政策。
• 進行法律研究並隨時了解影響訴訟和租賃的立法的相關變化。
• 制定並實施內部政策和程序以降低法律風險。

領導力與協作：

• 為公司內部各部門提供法律指導與支援。
• 與高階管理層合作，使法律策略與業務目標一致。
• 指導和管理初級法律人員，培養一支協作高效的法律團隊。

津貼和福利

• 員工股權
• 附近的公共交通
• 中心位置
• 醫療保險
• 事假
• 個人發展機會
• 健身會員資格
• 牙科保險
• 視力保險

主要職責：

• 協助對營運的所有領域進行定期風險評估，以識別潛在的危險和漏洞。
• 遵循安全和安保協議，防止事故、事件和安全漏洞。
• 監控環境法規和永續實踐的遵守。
• 協助監控緊急應變計劃，包括消防安全、疏散程序和危機管理。
• 協助演習和演習，以確保做好準備。
• 與 HOD 合作建立報告事件、未遂事故和安全問題的系統。
• 保留所有 HSE 相關活動的準確記錄。
• 確保遵守所有適用的法律和法規。
• 參與設施和營運的定期審核和檢查，以確定需要改進的領域。

資格：

• 職業健康與安全、環境科學或相關領域的文憑或學士學位。具有相關認證的高級學位是一個優勢。
• 經權威機構註冊。
• 至少 3 年相關職位或工業建築專案的工作經驗。
• 精通數據分析和報告是一個額外的優勢。

津貼和福利

• 員工股權
• 事假
• 開放文化
• 個人發展機會

職責：

• • 遵循並執行涉及出口市場及其相關銷售、新產品推出以及針對新市場或現有市場的行銷活動的部門政策和程序。
  • 追蹤或監控、記錄和記錄所有相關的銷售活動，並向管理層通報情況。
  • 維護並拓展與本公司的海外客戶關係。
  • 及時溝通客戶的詢問和訂單。
  • 為客戶準備報價單。
  • 記錄並維護所有銷售活動的記錄。
  • 就客戶需求和新產品設計與研發部門聯絡。
  • 與生產部門聯絡制定日常生產計劃，並確保收到的訂單準確、及時地傳達給團隊。
  • 保持專業精神並酌情保密。

要求：

• • 行銷、工商管理、傳播或相關資格的文憑或學士學位。
  • 具行銷或銷售經驗者優先。
  • 精通 MS Office。
  • 出色的組織能力和多任務處理能力。
  • 優秀的溝通和人際交往能力。
  • 具有以客戶為導向的團隊合作精神。

津貼和福利

• 員工股權
• 獎金
• 開放文化
• 個人發展機會
• 醫療福利包括醫療索賠和指定診所
• 外出工作的餐補和住宿

工作職責：

• 協助處理出口事宜和文件，包括：

1. SI（裝運指令）的準備與起草，
2. 客製申報，
3. K2 修改提交，
4. 包裝清單。
5. 草稿提單確認，
6. 收集原始提單並向相應供應商提供致謝。
7. 準備全套文件以交付給客戶代理。
8. 保留所有文件及其位置的記錄。
9. 與財務團隊聯絡，以便向客戶發布相應的文件。

• 與運輸商和供應商協調。
• 編制執行訂單的日誌和記錄，向各自的管理層提交每週報告。
• 為高階管理人員準備和維護準確的報告。
• 更新並跟進客戶有關交貨日期、SI、提單草案、OBL 和發票的資訊。
• 與監管機構打交道以獲得所有相關認證，如健康證明、MITI FORM E、植物檢疫、分析證明等
• 涵蓋與組織和客戶要求有關的任何其他出口和文件領域。

職位要求：

• 擁有各自領域的高級文憑/學士學位或以上學位。
• 至少3年及以上相關領域經驗。
• 高度關注細節和準確性
• 能夠在截止日期和壓力下順利工作。
• 能夠與各級管理層進行溝通。
• 該職位工作量大，可能需要在正常工作時間之外加班，並且沒有額外報酬。
• 必須能夠在規定期限內完成所有工作。
• 只有具有有效經驗和技能的有興趣的候選人才能申請該職位。

免費停車

免費食品儲藏室物品

週六靈活

我們是企業諮詢、企業融資和策略諮詢的專家。我們為與會計、審計和法律行業的專業公司的合作關係感到自豪。

公司財務部自2007年以來一直積極參與破產實踐，而我們的合夥人在破產實踐方面擁有超過15年的經驗。我們致力於幫助企業渡過財務困境並進行重組以實現未來的成功。

我們正在尋找對破產實踐充滿熱情、技術精湛的法律主管加入我們充滿活力的團隊。

職責：

1. 監督和管理破產案件，包括清算、破產和管理。
2. 準備信件、報告和簡報並參加法定會議
3. 處理清算和/或接管公司的現金簿和帳戶的行政和管理
4. 進行公司搜尋並向 SSM 提交文件/表格
5. 進行財務分析以評估陷入困境的公司的財務狀況。
6. 確保處於清算和/或接管狀態的公司遵守法律程序和道德標準—廣告、公報、與破產部門聯絡等
7. 與債權人、債務人和其他利害關係人聯絡，協商並解決財務問題。
8. 為法庭訴訟和債權人會議準備全面的報告和文件。

要求：

1. 法學學士學位。
2. 至少 3 年企業復甦和破產實務經驗。
3. 對公司法、商業交易、併購、合約法、監管合規和公司治理原則有深入的了解。
4. 熟悉SSM、LHDN、破產合規、會計準則、稅法和備案程序。
5. 出色的報告寫作技巧，能夠創建清晰、簡潔且內容豐富的文件。
6. 能夠管理多個案件並在緊迫的期限內完成任務。
7. 需要時可以出差
8. 能夠獨立工作，具備團隊合作精神，注重細節

津貼和福利

• 津貼（旅費、交通費等）
• 附近的公共交通

Job Description

• To maintain company data center, ensuring proper maintenance of records, documentation and filing in a timely manner
• To liaise with government agencies, including applying and timely renewal for business licenses, trademarks, utilities and permits
• To assist with tenancy agreements, including timely renewal of tenancy and coordinating lease matters
• To assist with insurance purchases, including timely renewal of policy and preparation of claims if any
• To provide general administrative support, including coordinating meetings and appointments, managing office and pantry supplies, arranging travel plans
• To communicate with internal and external parties at all levels on matters related to administrative activities
• To undertake special assignments, ad-hoc functions and related duties assigned by the management

Requirements:

• Candidate must possess at least a Diploma/Bachelor’s Degree, preferably a minimum of 2 years (s) of working experience in Business Administration
• Able to work under minimum supervision and committed to a strong sense of urgency
• Must maintain strict confidentiality in performing duties, honest and trustworthy
• Excellent attention to detail, with the ability to maintain a high level of accuracy
• Must be flexible, highly organized and have a proven ability to juggle multiple competing tasks and demands
• We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients
• Excellent verbal and written communication skills in English, Bahasa Malaysia and Mandarin
• Excellent computer literate

Perks & Benefits

• Casual dress code
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Paid training and development
• Remote work flexibility

Job Requirements:

• Bachelor’s degree or above in any related field.
• Minimum 2 years of working experience in academic institution or related industry is an advantage.
• Basic knowledge of statutory requirements and guidelines of MOHE or other relevant bodies would be an added advantage.
• Experience with Malaysia Research Assessment (MyRA), grant management and publication.
• Detailed oriented and able to work with minimal supervision.
• Good communication skills in Bahasa Malaysia and English (both written and spoken).

Job Descriptions:

• To assist and support the administrative affairs related to the Research Management Centre and manage the administrative tasks related to research.
• Coordinate and facilitate MyRA audit and assist QA with other relevant audit such SETARA and QS rankings for research data.
• Manage and facilitate implementation of external and internal research grants.
• Liaison officer to external statutory bodies.
• Prepare senate and centre reports; secretariat to coordinate CRI related meetings and prepare minutes of meetings.
• Manage academic publication funding and reward scheme.
• Facilitate participation of QIU staff and students for external innovation competitions.
• Disseminate information to academic staff on research opportunities- grants, publication, conferences, training and etc.
• Coordination and facilitate for research related academic talks/workshops for academic staff.
• Attend to any other matters as assigned by the superior and Management from time to time.

Perks & Benefits

• Medical insurance
• Annual leave
• Training & development opportunities

職位要求：

• 任何相關領域的學士學位或以上學歷。
• 具有至少 2 年學術機構或相關產業工作經驗者優先。
• 了解 MOHE 或其他相關機構的法定要求和指南的基本知識將是一個額外的優勢。
• 具有馬來西亞研究評估 (MyRA)、撥款管理和出版方面的經驗。
• 注重細節，能夠在最少的監督下工作。
• 良好的馬來語和英語（書面和口語）溝通能力。

職位描述：

• 協助及支援科學研究管理中心相關行政事務，管理與科研相關的行政工作。
• 協調和促進 MyRA 審核，並協助 QA 進行其他相關審核，例如研究資料的 SETARA 和 QS 排名。
• 管理和促進外部和內部研究資助的實施。
• 與外部法定機構的聯絡官。
• 準備參議院和中心報告；秘書處負責協調 CRI 相關會議並準備會議紀錄。
• 管理學術出版資助和獎勵計劃。
• 促進QIU師生參與外部創新競賽。
• 向學術人員傳播有關研究機會的資訊—資助、出版、會議、培訓等。
• 協調和促進學術人員與研究相關的學術講座/研討會。
• 處理上級和管理層不時交辦的其他事項。

津貼和福利

• 醫療保險
• 年假
• 培訓和發展機會

• Corporate Legal Oversight: Provide comprehensive legal guidance to support WORQ’s corporate strategy and ensure alignment with legal and regulatory standards.

• Deal Structuring and Execution: Draft, negotiate, and close various agreements, including customer contracts, partnership agreements, shareholder agreements, employment agreements and vendor engagements.

• Real Estate and Leasing: Oversee leasing and landlord negotiations, ensuring favorable terms for WORQ’s growing portfolio of office spaces.

• Mergers & Acquisitions: Lead legal due diligence and contract negotiations for M&A and investment transactions, safeguarding WORQ’s interests.

• Partnership Development: Structure and manage joint ventures, partnerships, and other collaborative agreements with external stakeholders while cul

• Compliance & Risk Management: Establish and maintain compliance frameworks for regulatory requirements, risk assessments, and dispute resolution.

• Legal Operations Standardization: Develop templates, policies, and best practices to ensure efficiency and consistency across all legal processes.

• Advisory Role: Support the management team with strategic growth efforts, focusing on corporate deals in the industry, as well as expansion plans with local landlords to drive growth and market presence.

Get to Know the Team

The Legal team supports Grab Financial Group's businesses across Malaysia, Singapore, Indonesia, Thailand, Vietnam, and the Philippines by providing legal, regulatory, compliance, governance, and contractual advice. .

Get to Know the Role

You will focus on Digital Payments, Lending, and Insurtech, on regulatory matters, especially in dealing with government regulators, negotiating contracts, and handling governance documentation based on specific commercial, payments, and financial services requirements.

You will report to the Associate General Counsel, GrabFin.

The role is onsite at Grab office.

The Critical Tasks You Will Perform

• Advise on regulatory licensing and compliance in payments, insurance, lending regulations, credit card association rules, and consumer protection laws.
• Review and manage contracts to ensure compliance with relevant regulations.
• Develop tailored compliance programs.
• Draft and review contract provisions with vendors, customers, partners, and consultants.
• Collaborate with finance, tax, accounting, and HR teams to address legal concerns.
• Identify and mitigate legal issues related to new financial services products and support regional expansion.
• Research legal issues and draft memos.
• Provide concise legal advice on financial services and payments laws.
• Represent Grab's interests with regulatory agencies and external counsel.
• Support Public Affairs in responding to legislative and regulatory proposals.
• Manage external advisors and counsels.
• Guide on legal aspects of product design, ensure legal compliance, and disclosures in user experiences.
• Work with regional and country legal teams on payments regulation and product design.
• Implement AMLA (Anti-Money Laundering Act) compliance requirements.
• Support inter-department programs to create compliant financial services products.

As Reservations Officer you will directly support the Revenue Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further assist in maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue opportunities and satisfaction of guests and team members. You will ensure monitoring of daily arrivals for all guest requests to be carried out and communicated to. You will be working on inventory management, including allotments, groups blocks and rate codes in all applicable systems. 

Job Description

• In plant, responsible mainly for all shipment mode for Outbound shipments (US and JP).
• Main contact with planner, end customer logistics team, shipping, external warehouse (SGL), LOM, engineering, quality team, TMC Vietnam, procurement and LSP for transportation alignment.

Operational services provided by this position to Penang Plant location are detailed as follows with each departments:

Planner
a. Alignment on forecast volume, trend and planning.
b. Coordinate on daily shipment including mode of transport request, criticality 
    and etc. and make the best decision on suitable mode of transportation.
c. End to end track and trace for all shipments.
d. Special booking and hypercare attention on expedite/I-STAR/ad-hoc 
    shipment  including being able to support over the weekend or beyond the
    working hours.
e. Attend any plant workshop or meeting by LOG
f. Coordinate on holiday planning and support needed for shipment.
g. Data collection and sharing include monthly and shipment dashboard.
h. Close follow up on shipment transfer to external warehouse to ensure meet
    shipment cut off time.

End customer's logistics team (payers)
a. Support the requirement of end customer on logistics request, ad-hoc shipments, 
    reporting, rate and billing clarifications daily.
b. Quarterly meeting to discuss on LSPs performance, strategization, allocation and other
    arising issue together with PgP1, PUI and network team

Shipping
a. Alignment with Shipping on LSP allocation, expedite shipment arrangement and provide
    clear instruction on critical materials shipments arrangement (delay, pull in and etc.)
b. Coordination on mode of shipment, timeliness of documentation, truck delay or issues
    which not able to perform any of the loading on time.

External warehouse
a. Alignment on mode of shipment, capacity, timing on loading, forecast planning,
    inventory available or to be made available to plan for the loading, invoice cut off to
    meet the cut off time.
b. Coordination on change of mode of shipment where needed to support business
    needs.

LOM/Engineering/Quality team
a. Alignment on shipment arrangement and track and trace for trial shipment on
    packaging change, sample and quality shipment.

TMC (Vietnam)
a. Contact window for Overland shipment with TMC (Vietnam)

Procurement
a. Provide tender support on the volume and sharing/feedback on the LSP performance
    to PUI/LSP manager
b. Ensure rate card is always valid and trigger for action whenever near expiry and
    provide clarification/suggestion on the new rate with improvement needed from LSP.
c. Alignment on new lane introduction or back up plan based on needs and frequency.

LSP
a. Allocation of volume among LSPs, and solve bottleneck in capacity issue
b. Optimize freight based on the allocation and quota rate capped.
c. Continuous Improvement Process projects to achieve both process efficiency and cost savings
d. LSP performance management, including change route, exception handling, KPI
    tracking and track and trace.
e. Ability to do strategization towards each LSP according to their performance, dynamic
    capacity and rate
f. Manage LSPs operational deviations including root cause analysis and PDCA for
   improvement.
g. Conduct MBR meeting with LSPs.
h. Coordinate on claim management between internal, LSP including liaising with
    surveyor or adjustor and informing plant regarding to final result and also the
    chargeback (if any).
i.  Adhoc quote request.
j.  Continuous Improvement Process projects to achieve both process efficiency and cost savings
k. Conduct regular LSP audit

This position is responsible for the coordination and management of the overall operations of the Purchasing and Storeroom Department to ensure that the hotel has adequate supplies to perform their duties in an efficient manner.

Responsibilities:

• Managing and overseeing the payroll process, ensuring accuracy and timeliness in payroll execution.
• Calculating employee wages, deductions, and bonuses while ensuring compliance with labor laws.
• Maintaining payroll records and preparing payroll reports for management review.
• Administering employee benefits, including insurance and retirement plans.
• Responding to payroll inquiries from employees and resolving any discrepancies.
• Coordinating with accounting and finance departments for financial reporting and budgeting purposes.

• Bachelor's degree in Human Resources, Finance, or a related field.

• Minimum 5 years of experience in payroll management or a similar role.
• Strong knowledge of payroll legislation and best practices.
• Excellent organizational and analytical skills.

• Proficiency in payroll software and Microsoft Office, particularly Excel.

• Good communication skills in English and Bahasa Malaysia.

We are looking for a dedicated and proactive Customer Service Officer to join our team. In this role, you will be the first point of contact for our customers, ensuring that all inquiries are addressed promptly and professionally. You will monitor and analyze the performance of solar PV systems and resolve any issues that arise, all while maintaining strong customer relationships. Your ability to engage with clients and collaborate with internal teams will be essential in delivering outstanding service.

Key Responsibilities:

• Address customer inquiries promptly and professionally to ensure exceptional service that meets or exceeds expectations.
• Monitor and analyze the performance of solar PV systems on a daily basis.
• Resolve product or service problems by understanding customer complaints, identifying the cause, and providing optimal solutions.
• Maintain existing customer relationships to ensure continued business with the company.
• Prepare quotations and follow up with customers for acceptance.
• Prepare monthly performance reports of solar systems for customers.
• Collaborate with clients and technical teams to resolve project-related issues.
• Share valuable client feedback to enhance the company's customer-centric strategy across all departments by implementing action plans.
• Work closely with various departments to support initiatives and improve processes.
• Build and maintain long-term business relationships with new and existing customers.
• Organize and update all departmental documentation and customer records to ensure accessibility and accuracy.
• Demonstrate flexibility and adaptability in responding to changing business needs and priorities.

• Minimum Diploma/Advanced/Higher/Graduate Diploma, Bachelor’s Degree/Post Graduate Diploma in any field; Engineering background is an advantage.
• Proficiency in Bahasa Malaysia and English; Mandarin speaking is a plus, as interaction with Mandarin-speaking clients is required.
• Strong computer skills with good knowledge of Microsoft Office.
• Excellent communication skills with a customer and service-oriented attitude.
• Energetic and enthusiastic about interacting with people, with the ability to work effectively in a team.
• Self-motivated to learn, patient, and capable of handling multiple tasks independently.

About Us
Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand. Join us on this exciting journey as we expand our operations in Malaysia. We're looking for dynamic individuals who share our vision and want to contribute to the next chapter of Bjak's success.

About The Role
We are currently seeking a highly motivated and skilled individual to join our team as a Special Officer to Chairman. As a Special Officer to Chairman, you will play a crucial role in supporting the Chairman in managing their responsibilities and driving strategic initiatives forward. You will work closely with the Chairman to ensure effective communication and alignment between various stakeholders within the organization.

Responsibilities

• Assist the Chairman in preparing for high-level meetings, including researching and gathering relevant information.
• Coordinate and manage the Chairman's calendar, scheduling appointments, and making travel arrangements as needed.
• Provide support in drafting and editing important documents, presentations and reports.
• Act as a liaison between the Chairman and the other executives, employees, clients and external stakeholders.
• Conduct thorough research and analysis on industry trends, competitors and market opportunities.
• Monitor and track progress on key projects and initiatives, ensuring deadlines are met.
• Handle confidential and sensitive information with the utmost discretion and professionalism.
  
  

• Strong-bias for action
• Strong work ethic and willingness to take on any task
• Comfortable working in an extremely fast paced and international environment
• Experience supporting c-suite/senior stakeholders
• Strong project/program management and organizational skills
• Highly organized
• Highly proficient excel skills
• Excellent verbal and written communication skills
• Ability to navigate and embrace ambiguity
• High EQ (Emotional Intelligence)
• 4+ years of full-time work experience with at least 2 years as a Special Officer/Executive Assistant

At Bjak, we offer the opportunity to be part of a fast-growing company at the forefront of innovation in financial services. As the Product Manager, you will play a key role in driving the success of our operations while working in a dynamic, supportive, and collaborative environment.

Joining Bjak offers:

• The chance to make an immediate impact on Bjak’s success in Malaysia.
• A creative and flexible work environment that encourages innovation.
• Competitive compensation, benefits, and opportunities for professional growth.

About Us

At Teleport, we're the #1 logistics service provider in ASEAN, and we're all about making logistics simple, human, and quick, shaking up the industry across Southeast Asia. Our mission? To move things across Southeast Asia better than anyone else. We are driven by our values: Move with urgency—because time is crucial; Aim to pioneer—constantly innovating to stay ahead; Do it with intent—delivering with purpose and precision; and Keep it real—maintaining authenticity and transparency in all we do.

Learn more about #Teleport by checking out the link below:

https://www.teleport.it/

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to:

• Proactively monitor and update shipments' movements from origin to destination.

• Troubleshoot any possible delays or actual delays.

• Ensure engagement and clarity in communication with the internal operations team and any other related department to ensure the movement and commitment to the platform.

• Develop a deep understanding of the order performance-related matter in the current operation.

• Escalate to Network Control Centre Team Lead if any issue arises beyond their control.

• Build a community culture with high standards and strong values.

• Ensure our service professionalism and availability.

• Any other tasks as assigned by the superior.

• Able to work on a shift basis.

• Able to communicate and write in English and Mandarin.

• Strong people management skills to deal with a large and diverse team.

• Is resourceful and a fast thinker - able to solve problems on the go and adapt quickly.

• Results and performance-driven, preferring data to drive your everyday decisions.

• Possess a hands-on mentality and an analytical and structured way of working.

• Able to operate successfully in a lean, fast-paced organization to scale quickly.

• Self-motivated with a focus to exceed set goals.

• Comfortable adapting to new technologies.

Responsibilities

• Customer service and relations is the primary contact for shoppers as soon as they step into the mall
• Handles all customers enquiries/complaints and passing them on to the appropriate department.
• Knowledgeable of mall’s services, facilities, stores / locations, promotional activities.
• Taking information from customers (eg. Filling up the log book for complaints, lost & found etc) and entering it in a database (where available)
• Making sure that the customer's experience is a positive one.
• Establish and maintain good relations with Retailers as well as entertain any complaints and passing them to the relevant departments
• Information dissemination to relevant departments on complaints and monitoring/follow-up of response/resolution of problems by departments.
• Facilitating customers with special needs.
• Assist Marketing & Leasing Department on promotions/events/launches/functions etc.
• Assist Marketing & Leasing Department and monitor promotions/events set-up and dismantling
• Assist Marketing & Leasing Department on conducting interviews with shoppers
• Assist Management to distribute circulars to tenants
• To carry out other duties and responsibilities which may be assigned by the superior from time to time.

Requirements

• Minimum SPM and preferably with related Diploma in Business/ Economics/ Communication/ Marketing or equivalent
• Minimum two (2) years’ experience in related field or Customer Service
• Good communication skills in English and Bahasa Malaysia
• Computer literate and proficient in Microsoft Office
• Ability to work under pressure and meet deadlines.
• Able to work on shifts, weekends and during night or early morning set-up for promotion space vendors, event organizers and VMD work (as and when required)
• Applicants must be willing to work in M3 Mall

• You ensure check-out is effectively equipped at all times throughout the day; ready and available to help customers when needed.
• You have the knowledge, confidence, and desire to make customer payment easy.
• You know your levels of authorisation to solve payment problems when they occur and recognise when you need to escalate an issue to someone with higher authorisation.
• You pass on the relevant information to deal effectively and efficiently with the customer.
• You offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
• You use the till to accurately register products and register payment from customers according to given routines.
• You ensure our store is a safe and secure environment at all times for visitors and colleagues
• Understanding the IKEA Concept, global solutions, tools and working methods and ensuring using the appropriate manuals from Inter IKEA Systems to help optimise our customers’ shopping experience.
• Follow cash handling procedures to ensure the security of money handling
• Ensure that customers are guided to the appropriate way of payment and secure proper payments from customers.

Responsibilities:

• Assist in the procurement process, including sourcing, negotiating, and purchasing materials and services needed for the company.
• Ensure that the organization acquires the necessary goods and services at the best possible value, while maintaining high standards of quality and efficiency.
• Identifying and selecting suppliers, negotiating contracts, managing purchase orders, and ensuring timely delivery of products and services.
• Prepare and process purchase orders, ensuring timely delivery of goods and services.
• Maintain accurate records of procurement activities, including contracts, supplier information, and inventory levels.
• Work closely with various departments to understand their procurement needs and ensure that all procurement activities comply with organizational policies and legal requirements. 
• Other duties as assigned by the Procurement Manager.

Requirements:

• Bachelor's degree in Business Administration or a related field.
• 1-2 years of experience in procurement or supply chain management.
• Strong negotiation and communication skills.
• Proficient in Microsoft Office Suite and procurement software.
• Ability to work collaboratively in a team environment.
• Strong analytical and problem-solving skills.
• Detail-oriented with excellent organizational abilities.

About the job
·To ensure a positive and joyful shopping experience for all IKEA visitors and customers. This includes in particular:
· Ensure the department is fast and efficient for our customers, and cost-effective for the IKEA store.
· Ensure that customers’ issues are handled efficiently and with empathy.
· Actively working towards fulfilling the four tasks of the store.

Your assignment

· My priority is to ensure my check-out is effectively equipped at all times throughout the day and I am ready and available to help customers when needed.
· I have the knowledge, confidence, and desire to make customer payment easy.
· I know my levels of authorisation to solve payment problems when they occur and recognise when I need to escalate an issue to someone with higher authorisation. I pass on the relevant information for them to deal effectively and efficiently with the customer.
· I offer solutions to frequently asked questions. This helps to make a better future shopping experience for everyone.
· I use the till to accurately register products and register payment from customers according to given routines.
· I ensure our store is a safe and secure environment at all times for visitors and colleagues.

JOB PURPOSE

This role acts as the liaison between our client and customers to recover debts and resolve outstanding payments. Duties include communicating with customers via telephone, negotiating payment plans with owing customers, and enacting payment plans to clear their debts. Accomplished Tele-Collection Agents require high customer service, persuasion, and negotiation skills, as well as a mind for problem-solving to work with customers to resolve their debts to mitigate financial losses.

JOB ACCOUNTABILITIES / KEY RESULT AREA

• Make outbound calls to delinquent customers to negotiate for payment.
• Receive inbound calls (which is related to unblocking of devices or recovery related matters) and to negotiate payment arrangement with the customer.
• To proceed with the unblocking request (if applicable/necessary).
• Update systems on calls made and actions take for each customer.
• Any other Ad-hoc matters

MINIMUM ESSENTIAL QUALIFICATIONS & COMPETENCIES

Formal Education

High School Certificate (or) Diploma/Bachelor’s degree

Work Experience

Total Work Experience: 1 to 3 years of strong and solid background in sales, customer service, or call centre service. Previous collection experience will be advantageous.

Language Proficiencies

Fluent in the English and Malay Language (written and spoken). Candidates who can converse in Mandarin or/plus Local Chinese dialects will be advantageous.

We are looking for those that are willing to give us their full commitment and are truly interested in making money and improving their income. Come join us!

Kami sedang mencari mereka yang bersedia memberikan komitmen penuh dan benar-benar berminat untuk menjana wang dan meningkatkan pendapatan. Jom sertai kami!

JOB DESCRIPTION / DESKRIPSI KERJA :

• Call customers and discuss payment terms and payback plans/ Panggil pelanggan dan bincangkan syarat pembayaran dan pelan bayaran balik.
• Handle questions or complaints/ Mengendalikan soalan atau aduan .
• Plan a strategy for recovering unresolved payments / Rancang strategi untuk mendapatkan semula pembayaran yang belum diselesaikan.

·         Investigate and resolve payment or account issues / Menyiasat dan menyelesaikan masalah pembayaran akaun

REQUIREMENTS / KEPERLUAN :

• Malaysian citizen / Warganegara Malaysia
• Age 19 - 35 years old / Berumur 19 - 35 tahun
• Fluent in Bahasa Melayu / Fasih berbahasa Melayu
• Positive attitude, pleasant personality / Sikap positif, personaliti yang menyenangkan
• Good work ethics / Etika kerja yang baik
• Someone who is discipline and can work in a pressured environment / individu yang disiplin dan boleh kerja di bawah tekanan

With or without experience can apply / Ada atau tiada pengalaman boleh memohon

BENEFITS / KEBAIKAN :

• Training provided / Latihan disediakan
• Commission & Unlimited bonus / Komisen & Bonus tanpa had
• Performance bonus / Bonus prestasi
• EPF & SOCSO
• Annual leave / Cuti tahunan

About Us

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com, helps millions find the insurance policy with the best value and highest coverage for them. Our investments in technology such as Custom API, blockchain, trading systems and data science is to enable easy access to financial services that were previously inaccessible or difficult to understand.

Our core strengths are in navigating the most complex regulations and environments, creating some of the most innovative products in the world. For instance, we are the first platform globally to simplify and offer investment-linked life and health insurance online, coupled with an instant talk-to-agent service.

Position Overview:

As a Customer Experience Executive, you will be the first point of contact for our valued customers. You will play a critical role in ensuring their satisfaction by providing prompt, courteous, and effective support. This position requires excellent communication skills, a customer-focused attitude, and the ability to resolve inquiries and issues efficiently.

Responsibilities

• Own customer communications from initial contact until resolution, escalating issues to relevant departments as necessary.
• Maintain a high level of product knowledge to assist customers effectively.
• Provide timely and professional assistance to customers via live chats.
• Be the owner of the customer feedback loop to internal functions to help create better products and help improve customer experience.
• Deliver an amazing experience to every customer by going above and beyond their inquiries, feedback, and needs.
• Proactively provide constant feedback to the team on market trends, unmet needs, and opportunities to create impact for our customers.
• Work together as a team to achieve timely turnaround time and quality replies to every customer.
• Stay up to date on company policies, procedures, and product knowledge.
• Contribute to a positive and collaborative work environment.

• Fresh graduates are encouraged to apply.
• 2-3 years of working experience as customer service is a plus point.
• Required language(s): English, Mandarin
• Minimum Diploma/Degree in any field
• High level of attention to details.
• Strong work ethic and willingness to take on any tasks.
• Comfortable working in an extremely fast paced and international environment
• Full Training Provided (Theory & Hands-on training)
• Applicants must be willing to work on rotational shifts including evenings & weekends.
• A positive attitude and a commitment to delivering outstanding service.
• Ability to communicate with customers with a level of empathy.
• Immediate availability is a plus point.
• This role is not open for non-local.

• You will be working in a fast-growing startup that promotes flexible and open culture
• Fast moving, challenging and unique business problems
• Attractive remuneration and performance incentives
• Strong learning and development plans for your career growth
• Great career development opportunities in a growing company
• International work environment and flat organization
• Competitive salary

• Responsible for managing the entire recruitment process, ensuring that the organization successfully attract and integrate top talents successfully into the organization with focus on candidate and employee experience.
• Working closely with Talent Acquisition team from all Bosch Malaysia locations by analyzing company’s hiring needs, sourcing platform and recruitment strategy to ensure a healthy talent pipeline is available in meeting hiring needs.
• Oversee the governance and Key Performance Indicators of talent acquisition processes and evaluate recruiter performance, ensuring adherence to company standards, process quality and best practice implementations.
• Developing and implementing comprehensive onboarding and integration programs that align with the company's values and culture, serving as a point of contact for new hires during their early integration journey in Bosch.
• Responsible on the implementation of employer branding and communication strategies which include content creations, managing social media, fulfilment of employer branding roadmap for Bosch Malaysia