Total 31 it support executive job vacancies in Kuala Lumpur, Federal Territory of Kuala Lumpur

Play a key role in ensuring excellent patient and client satisfaction by assisting with inquiries, resolving issues, and providing information related to medical services, appointments, billing, and more. Supporting healthcare professionals, and ensuring smooth operations within the medical practice and setting. You will be expected to communicate professionally, handle sensitive information with confidentiality, and provide efficient administrative support to patients, medical staff, and departments.

Job Responsibilities:

• Serve as the first point of contact for patients, visitors, and healthcare professionals in person, over the phone, or via email.
• Answer and address patient inquiries regarding services, procedures, and policies in a professional and compassionate manner.
• Schedule, reschedule, or cancel patient appointments, ensuring accurate data entry into the scheduling system.
• Process billing information accurately and assist in handling payments or setting up payment plans.
• Assist with filling out medical forms and ensuring proper documentation is available.
• Liaise between patients and healthcare providers to ensure effective communication, including relaying patient concerns, appointments, or messages.
• Perform clerical duties such as filing, scanning, and maintaining patient records and documentation.
• Assist in maintaining the front desk area and office supplies.
• Help maintain cleanliness and organization in the waiting area and patient exam rooms, ensuring a welcoming environment.

Job Qualifications:

• Excellent communication skills, both verbal and written, with the ability to communicate with patients, medical staff effectively.
• Strong problem-solving skills and the ability to handle sensitive or challenging situations with tact and professionalism.
• Ability to multitask, remain organized, and manage time effectively in a busy medical office environment.
• Attention to detail, especially when handling patient data and billing.
• High school diploma or equivalent required; further education in medical administration, healthcare, or customer service is a plus.
• Certification in medical office administration, customer service, or a related field is a plus but not required.

Perks & Benefits

• Incentives and yearly bonus.
• Yearly increment
• Personal leave
• Personal development opportunities
• Excellent working environment.

Execute exceptional vendor management in accordance with best practices and related governance by assisting the head of department in effective planning, reviewing, monitoring, and coordinating activities of overall procurement plan within the agreed timeline including but not limited to.

Perks & Benefits

• Allowance (travel stipends, transportation, etc.)
• Flexible working hours
• Casual dress code
• Company trips
• Medical insurance
• Personal leave
• Personal development opportunities

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Job Description

• Assist in the full cycle of recruitment process, including recruitment and selection process, including job posting, resume screening, phone screening, scheduling interview, and conducting reference checks.
• Assist to source potential candidates against job requirements via diverse sourcing channels, including job portals, social media, and networking.
• Assist to maintain and update employee records and other HR-related documentation.
• Assist in providing support in employee relations, addressing queries, and resolving any workplace issues.
• Assist in the onboarding and offboarding processes.
• Assist in the preparation of company internal newsletter and announcements.

Job requirements:

• Minimum SPM/Diploma in related field.
• 2 years of related administration/human resource experience an added advantage.
• Fresh graduates are encouraged to apply.
• Proficient in written and spoken English, Bahasa Malaysia
• Candidates who are fluent in Mandarin are preferred because the role requires candidates to interact with Mandarin-speaking clients.
• Proficient in Microsoft Office.
• Ability to handle sensitive information with confidentiality and professionalism.
• A self-starter, fast learner and hardworking who is able to work independently as well as a team.

Job Info:

• Position is available at Federal Territory of Kuala Lumpur (Menara Perak).
• Operation hours from Monday to Friday, 8 am to 5 pm.
• Free daily breakfast and luncheon.
• We offer attractive benefit perks to the successful candidates.

Details of Benefits:

Health Insurance - All confirmed employees are covered under the Company’s Medical and Life Benefits. The coverages are based on the number of years of service in the Company.

Dental Insurance - All confirmed employees are covered under the Company’s Group Dental Benefits. The coverages are based on the number of years of service in the Company.

Corporate Meals - The Company will provide daily free breakfast and luncheon for all its employees.

Corporate Events - The Company will host periodic gatherings and team-building events in appreciation of employees’ team effort.

Corporate Training - All confirmed employees will get the opportunity to attend corporate training to enhance their skills set and ensure their professional development.

Health Screening - All confirmed employees who have served the Company for a period are covered under the Company’s Health Screening Corporate Packages annually as a preventive health measure.

Vision Benefit - All confirmed employees who have served the Company for a period are covered under the Company’s Vision Benefits – Prescription Eyeglasses packages.

Culture and Values:

Company's Employee Value Proposition

We foster an environment that promotes teamwork and collaboration to enhance our client experience in providing them the best investment insurance solutions.

We Value Collaboration

Promoting teamwork, open communication and cooperation across the organization.

We Value Customer Service Focus

Prioritizing the needs of clients and striving to exceed their expectations.

Why join us?

We are Global operations company and support world-class customer services.

We value our People, and open for diversity and equal employment opportunities.

Do come and join us!

Perks & Benefits

• Regular team activities
• Medical insurance
• Personal leave
• Open culture
• Personal development opportunities
• Dental insurance
• Vision insurance
• Mental health coverage

We are looking for Fresh Graduates to join our firm and to engage in our varied portfolio of interesting and challenging Personal Commercial and Corporate Banking Departments. We provide training and have some of the brightest and most talented individuals who are our most valuable assets. We offer good pay, prospects and exciting work with social values our people relate to and respect. We recognize and appreciate the work of our lawyers and staffs and are constantly looking out for ways to improve our working environment.

We focus in today's challenging business environment and offer effective service to clients, efficient knowledge management and reliable information systems.

- Leadership qualities, an enthusiastic and positive attitude

- Good communication and interpersonal skills

-Candidate must be resourceful and pro-active with good attitude.

-The Candidates should have the following characteristics: -

- Be well-organized, responsible and able to multitask.

- Must possess good written & verbal communication skills in both English &

Bahasa Malaysi & Mandarin.

- Good work discipline;

- Training will be provided for those without experience.

- Those with experience are welcome to apply, and must be able to work independently and diligently,

Benefits:

• Medical,
• Special allowance,
• Dinner allowance included.
• Open Culture
• Personal development opportunities
• EPF / Socso

How to Apply:

Email your resume (include certificates, transcripts, expected salary, and a passport-sized photo) to the HR Manager, Ms. Soo: su@kingtontandzul.com

For inquiries, call Ms. Soo at 016-920 0390.

• Develop and implement strategies to acquire new clients and expand existing accounts.
• Reach out to potential clients in target markets, focusing on recruitment and HR sectors.
• Conduct product demos and presentations to prospective clients.
• Build and maintain relationships with key stakeholders and clients.
• Meet and exceed sales targets and KPIs.

• Bachelor’s degree in Business, Marketing, or related field.
• 1-2 years of experience in business development or sales, preferably in tech or recruitment.
• Strong communication and negotiation skills.
• Self-motivated with a proven track record of meeting targets.
• Familiarity with CRM software.

• Sales Skills: Ability to prospect, pitch, and close deals.
• CRM Proficiency: Experience with CRM tools
• Communication Skills: Clear and persuasive verbal and written communication.
• Time Management: Ability to prioritize and manage multiple leads and projects.
• Market Knowledge: Understanding of the recruitment sector and related technologies.

• Commission and bonus
• Nearby public transport
• Central location
• Company trips
• Personal leave
• Open culture
• Personal development opportunities

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Company Overview: Founded in London in 2013, British Publishing House now operates 7 branches across Europe and has expanded into Asia with operations in Malaysia and Singapore.

Position Overview: Join our team as a Telemarketer and embark on an exciting journey connecting with influential personalities. In this role, you will research successful individuals in Malaysia and Singapore and invite them to interview sessions with our dedicated editors to share their inspiring life stories. Your main responsibilities include researching personalities and extending interview invitations.

Key Responsibilities:

- Conduct research to find prospective personality candidates based on the criteria and requirements set by British Publishing House.

- Approach prospective personalities through multi-channel communication platforms (via outbound calls, emails, chat, and social media).

- Schedule interview appointments (in-person or via video call) with personalities for our dedicated editors in the the CRM system.

- Utilize CRM software to update personality’s contact details and maintain interaction records between personalities, telemarketing, and editors in the system.

- Actively seek new opportunities for interview invitations through networking and social media.

- Collaborate closely with editors to achieve monthly sales and appointment targets.

Qualifications:

- SPM/O-Level, Diploma, or Degree in any field.

- Minimum 1 year of experience in telesales, marketing, or sales support.

- Proficiency in English, both written and spoken.

- Excellent communication and interpersonal skills, with the ability to build rapport and trust - with clients.

- Self-motivated and goal-oriented, with a proactive approach to sales.

- Ability to work independently and as part of a team with a positive attitude and sunny disposition.

- Experience working towards time-based targets.

Perks & Benefits

• Nearby public transport
• Central location
• Personal leave
• High monthly earnings up to RM10,000 (including commission)
• Career advancement opportunities
• Positive work environment
• Proper guidance and training provided

• Develop and implement strategies to acquire new clients and expand existing accounts.
• Reach out to potential clients in target markets, focusing on recruitment and HR sectors.
• Conduct product demos and presentations to prospective clients.
• Build and maintain relationships with key stakeholders and clients.
• Meet and exceed sales targets and KPIs.

• Nearby public transport
• Central location
• Flexible working hours
• Personal leave
• Personal development opportunities

Key Responsibilities:

Digital Strategy Development:

• Develop and implement effective digital marketing strategies to meet business objectives.
• Analyze customer insights and competitor trends to adjust and optimize campaigns.

Content Creation & Management:

• Plan, create, and manage engaging content across various digital platforms (social media, blogs, website, etc.).
• Oversee the production of digital assets, including images, videos, blog posts, and graphics.

Social Media Marketing:

• Manage and grow the company's presence on key social media platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok etc.).
• Create engaging content and monitor community interactions.
• Analyze social media performance and generate reports on key metrics.

SEO (Search Engine Optimization):

• Conduct keyword research and apply SEO best practices to increase organic search visibility.
• Optimize website and e-commerce content for better search engine rankings.
• Monitor and analyze website traffic using tools like Google Analytics.

Paid Media Campaigns (PPC):

• Manage paid advertising campaigns across platforms such as Google Ads, Facebook Ads, and LinkedIn Ads.
• Develop ad copy, design campaigns, and optimize performance based on data analysis.
• Create and share campaign performance reports with internal teams and clients.

Email Marketing:

• Create and manage email marketing campaigns, including newsletters, promotions, and customer engagement emails.
• Build and segment email lists for targeted campaigns.

Analytics & Reporting:

• Track, measure, and report on campaign performance using tools like Google Analytics, Facebook Insights, and other marketing tools.
• Provide actionable insights and recommendations for improving campaign effectiveness.
• Collaboration & Stakeholder Engagement:
• Work closely with other teams, such as Sales, Design, and Product, to align marketing strategies with business goals.
• Communicate marketing performance and strategic plans to stakeholders.

Market Research:

• Stay up-to-date with industry trends, emerging digital marketing technologies, and best practices.
• Conduct market research to identify target audience segments and customer preferences.

E-commerce :

• Manage and update the e-commerce platform, ensuring all products are accurately listed.
• Optimize product descriptions, images, and prices to drive sales.
• Monitor inventory levels and coordinate with the team to restock as needed.
• Handle customer inquiries, orders, and complaints to ensure satisfaction.
• Assist in planning and executing online marketing campaigns, including SEO, SEM, and social media.
• Analyze sales and website performance to improve user experience and increase revenue.
• Work with internal teams and external vendors to enhance the online store.
• Handle any additional tasks assigned by the supervisor to support e-commerce operations.

E-commerce Content Moderator:

• Review and approve product listings to ensure they meet platform guidelines.
• Monitor user-generated content (reviews, comments, etc.) for inappropriate or misleading information.
• Ensure all content is accurate, high-quality, and aligned with brand standards.
• Flag and remove prohibited or offensive content promptly.
• Collaborate with the team to resolve content-related issues.
• Maintain records of moderation activities and provide regular reports.
• Assist in improving content guidelines and processes.

Perks & Benefits

• Commission and bonus
• Allowance (Claim transportation to site events)
• Nearby public transport
• Personal leave
• Personal development opportunities
• EPF, SOCSO and EIS contribution

Position: Customer Service/Attraction Crew

Working Days: Monday – Sunday (Shift basis)

Job Type: Full Time/Part Time

Job Responsibility

• This position is rotational based on the assigned area of responsibilities, providing an opportunity to gain a comprehensive understanding of various roles and operations.

Customer Service

• Welcome visitors, provide information and answer questions to enhance their understanding and enjoyment of the centre.
• Assist visitors with interactive activities, ensure the materials are functioning correctly, and provide demonstrations when necessary.
• Handle visitor inquiries, feedback, and complaints professionally and efficiently.

Workshop and Education

• Teaching and engage with participants to ensure an enjoyable and informative experience during the workshop session.
• Collaborate with the educational team to ensure content aligns with the company educational goals.

Bricks/Sculpture Maintenance

• Perform routine cleaning of sculptures as required.
• Assist in maintenance work for sculptures that requires minor maintenance.

Program and Event

• Assist in the coordination and delivery of special events and programs at the centre.
• Use effective communication to inform guests of event schedules and activity details.

Safety and Administration

• Monitor the safety of visitors and assign area, report any issues or malfunctions, and assist in maintaining a clean and safe environment.
• Prepare and carry out daily opening and closing of the centre.

Job Requirements

• SPM/STPM, Diploma, Bachelor’s Degree
• Good in BM and English language
• Ability to engage with visitors of all ages and backgrounds.
• Strong attention to detail and safety awareness.
• Physical ability to stand for long periods, walk, and assist guests with physical activities.
• Flexibility to work on weekends, holidays, and during special events.

Company Benefits: 

• Friendly working environment with up-to-date IT equipment   
• 5-day working day, Monday to Friday   
• Medical allowance   
• Annual Leave   
• Medical Leave   
• Maternity leave   
• Paternity leave   
• Casual attire, free parking   
• Career growth opportunities  

Apply now! Send your portfolio and resume to: 

Email: hr@bryks.art 

Contact: 03.5569.9566 

Requirements

• The applicants should have graduated from secondary school or graduated with an accounting degree or part-professional qualification.
• Fresh graduates are encouraged to apply. With experienced will be priorities.
• Proficient in English, Bahasa Malaysia & Mandarin (oral and written)
• Aggressive and committed to work.
• Positive working attitude and strong sense of responsibility.
• Good personality and positive working attitudes, responsible, self-discipline and dedicate to work.
• Good communication skills.
• Able to start immediately or within short notice.

Responsibility

• To handle full set of accounts: AP, AR, and G/L.
• To perform monthly bank reconciliation, monthly analysis, daily chq issuance, daily collection.
• To submit management report as per dateline.
• To update monthly ageing report.
• To assists superior as when required.
• To perform any other ad-hod assignment as and when required
• Handle day to day operations of accounting record & filling
• Able to handle multiple accounts for different companies

DUTIES & RESPONSIBILITIES 

• To handle and prepare documents for Air Export shipments 
• To submit Air Export shipments to MAS/KLAS as and when required 
• To handle Air Transfer from MAS/KLA as and when required 
• To handle all custom formalities at KLIA/PKG/SZB 
• To be available for AOG shipments handling at SZB & KLIA 
• To assist at PKG Westport & Northport in handling Ocean shipments 
• To assist other Operation colleagues in administration duties when required 

DESIRED ATTRIBUTES 

• Professional image, polished presentation. 
• Positive enthusiasm and pragmatic approach. 
• Detail oriented with strong planning, organizational and analytical skills. 
• A motivated self starter with a strong drive to support the company in its growth initiatives. 
• Ability to work under pressure and handle multiple priorities and initiate. 

Perks & Benefits

• Personal leave
• Open culture
• Personal development opportunities

職位描述

• 協助整個招募流程，包括招募和選拔流程，包括職缺、履歷篩選、電話篩選、安排面試和進行背景調查。
• 透過多種招募管道（包括招募入口網站、社交媒體和網路）協助根據工作要求尋找潛在候選人。
• 協助維護和更新員工記錄和其他人力資源相關文件。
• 協助提供員工關係的支援、解答疑問並解決任何工作場所問題。
• 協助入職和離職流程。
• 協助準備公司內部通訊和公告。

職位要求：

• 相關領域的最低 SPM/文憑。
• 具 2 年相關管理/人力資源經驗者佳。
• 鼓勵應屆畢業生申請。
• 精通英語書面和口語、馬來語
• 優先考慮能說流利普通話的候選人，因為該職位要求候選人與說普通話的客戶互動。
• 精通微軟Office。
• 能夠以保密性和專業性處理敏感資訊。
• 積極主動、學習能力強、工作勤奮，能獨立工作和團隊合作。

職位資訊：

• 職缺地點為吉隆坡聯邦直轄區（Menara Perak）。
• 營業時間為週一至週五，上午 8 點至下午 5 點。
• 每日免費早餐和午餐。
• 我們為成功的候選人提供有吸引力的福利待遇。

福利詳情：

健康保險- 所有已確認的員工均享有公司的醫療和人壽福利。保險範圍是基於在公司的服務年資。

牙科保險- 所有已確認的員工均享有公司的團體牙科福利。保險範圍是基於在公司的服務年資。

公司餐- 公司將為所有員工提供每日免費早餐和午餐。

公司活動－公司將定期舉辦聚會和團隊建立活動，以表彰員工的團隊努力。

企業培訓－所有確認的員工將有機會參加企業培訓，以提高他們的技能並確保他們的專業發展。

健康檢查- 所有已在公司服務一段時間的已確認員工每年都會參加公司的健康檢查企業套餐，作為預防性健康措施。

視力福利- 所有已為公司服務一段時間的確認員工均享受公司視力福利 - 處方眼鏡套餐。

文化與價值觀：

公司的員工價值主張

我們創造一個促進團隊合作和協作的環境，以增強客戶體驗，為他們提供最佳的投資保險解決方案。

我們重視合作

促進整個組織的團隊合作、開放的溝通與合作。

我們重視客戶服務

優先考慮客戶的需求並努力超越他們的期望。

為什麼加入我們？

我們是一家全球營運公司，支援世界級的客戶服務。

我們重視我們的員工，並對多元化和平等的就業機會持開放態度。

快來加入我們吧！

津貼和福利

• 定期團隊活動
• 醫療保險
• 事假
• 開放文化
• 個人發展機會
• 牙科保險
• 視力保險
• 心理健康保險

Job title : Freelance Sales Executive

Company : Britishpedia Media Group Sdn.Bhd.

Employment type : Part time

Commission : Full Commission Avg earning of RM5000 - RM10000 (unlimited potential earning)

Location : All states ( include Sabah & Sarawak )

About the company :

BPH - British Publishing House was founded in 2013 as a leading publishing house that specializes in sharing the inspiring life stories of successful individual across Europe . We have expanded our operation into Malaysia and Singapore and will be expanding to Indonesia in 2025. BPH offers a dynamic working environment with exceptional earning potential for the chosen candidates. 

Position Overview:

Join our team as a Sales Executive cum Interviewer to embark on an exciting journey to meet with Successful Personality to share their life inspiring stories. Your role includes conducting interview, documenting the achievements and presenting the personality our exclusive range of products offering.

Key Responsibilities :

- Conduct market research to identify interview & selling possibilities and evaluate personality needs

- Invite personality for an interview via various communication channels

- Actively seeking out new sales opportunities for interview invitation through networking & social media 

- Schedule and conduct interviews with personalities in the designated markets (Malaysia, Singapore) following BPH's standardized questionnaires

- Conduct a minimum of 10-15 interviews monthly, both virtually and face-to-face

- Product presentation & offering to the personality

- Drafting the biography & other relevant information in our CRM system

- Follow up with personalities for biography confirmation

- Collaborate closely with the Sales Admin team to achieve both personal and company targets 

Requirements :

1) Must possess at least SPM/ O-Level , Diploma or Degree in any field. 

2) Proven min 2 years sales experience 

3) Proficiency & Fluency in English are essential

4) Fast Learner and passion for sales

5) Strong writing, interpersonal , communication & listening skills.

6) Ambition & Drive

7) Willingness to accept responsibility & to embrace work challenges

8) Self motivated & able to work independently 

Prefer Malaysian applicants.

Benefits :

1) Unlimited earning potential

2) Career development & growth

3) 2 full days training provided

4) Selling materials provided includes encyclopedia book made of Cabra leather

5) Work remotely & flexible hours

職責與責任

• 處理和準備空運出口貨物的文件
• 根據需要向 MAS/KLAS 提交空運出口貨物
• 根據需要處理來自 MAS/KLA 的空運
• 辦理 KLIA/PKG/SZB 的所有海關手續
• 可在 SZB 和 KLIA 處理 AOG 貨件
• 協助 PKG Westport & Northport 處理海運
• 需要時協助其他營運同事執行行政職責

所需的屬性

• 專業的形象，精美的示範。
• 積極的熱情和務實的態度。
• 注重細節，具有強大的計劃、組織和分析能力。
• 積極進取的自我啟動者，具有支持公司發展計畫的強大動力。
• 能夠在壓力下工作並處理多個優先事項並啟動。

津貼和福利

• 事假
• 開放文化
• 個人發展機會

Who we’re looking for?

My License is currently growing and expanding our team! We’re eagerly seeking a dynamic and results-oriented Operation Executive to join our team. As an Operation Personnel, you will play a pivotal role in ensuring smooth operations, driving efficiency, and implementing strategies to optimize productivity. If you are a motivated person with a passion for operational excellence, we invite you to apply and be part of our growing organization!

My License 目前正在成长和扩大我们的团队！ 我们热切地寻找一位充满活力、注重结果的运营专员加入我们的团队。 作为一名运营人员，您将在确保平稳运营、提高效率和实施优化生产力的策略方面发挥关键作用。 如果您是一个积极进取、热衷于卓越运营的人，我们邀请您申请并成为我们不断发展的组织的一部分！

What you can Get?

• Competitive Salary & Benefits Package 有竞争力的薪资和福利待遇
• Task Commission Scheme (you get what you paid, range around RM 500 to RM 2,000± 任务佣金计划，多劳多得，大概 RM 500 至 RM 2,000±）
• Opportunities for Career Growth and Professional Development 职业成长和专业发展的机会
• Collaborative and inclusive work environment 协作和包容的工作环境

Available Working Locations

• JB HQ: Taman Gaya, Johor Bahru 
• KL Branch: Menara K1, Old Klang Road, Kuala Lumpur

What’s your Responsibilities?

• To identify and pursuing new Business Opportunities by Developing New Products relevant to Licensing etc.
• 识别、开发、寻求新的商机。
• Prepare Comprehensive Business Plans to facilitate achievement by planning cost-effective operations and market development activities.
• 制定全面的业务计划，通过规划具有成本效益的运营和市场开发活动来促进实现目标。
• Work closely with clients to make sure all the Documentation/ Paperwork is ready for submission and to keep them informed.
• 与客户密切合作，确保所有文件 / 文书工作都已准备好提交，并及时通知顾客进展。
• To ensure the application progress compliance with the government sector, policies and regulations.
• 确保申请进度符合政府部门、政策和法规的要求。
• Candidate experience in MDEC, MIDA, LMW application as an added advantage.
• 候选人在 MDEC、MIDA、LMW 应用方面的经验是一个额外的优势。
• Candidates possess with own transport will be added advantage.
• 拥有自己的交通工具的候选人将获得额外的优势。
• Willing to travel to the Government Departments if required.
• 如果需要，需要出差到政府部门。
•  

The Requirements of the role:

• Diploma / Degree in Business Administration, Management, or a related field.
• Min 3 years of experience in operations management.
• Experience in MDEC, MIDA, LMW as an added advantage
• Excellent problem-solving and decision-making abilities, with a data-driven approach.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Proven ability to adapt to change, manage multiple priorities, and work under pressure.

Perks & Benefits

• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Personal leave
• Personal development opportunities

Job Summary:

The Customer Support Specialist is responsible for managing all inbound and outbound customer interactions across multiple channels, including phone, chat, email, and social media. This role ensures consistent, high-quality service, efficient management of high interaction volumes, and adherence to response and resolution times. The specialist will also support campaign management activities, including product promotions, service updates, and customer satisfaction surveys. Availability for customer support from 8 AM to 8 PM, Monday to Sunday, including Malaysia public holidays, is required.

Job Description:

1. Handle all inbound and outbound customer interactions across multiple channels, including phone, chat (WhatsApp, Line, etc.), email, and social media.
2. Ensure seamless and efficient communication with customers across all platforms.
3. Maintain consistency and high-quality service across all communication platforms.
4. Ensure that every customer interaction meets our quality standard.
5. Efficiently manage high volumes of customer interactions while maintaining quality and response times.
6. Maintain a maximum response time of 30 seconds for phone calls and 2 minutes for chat and email.
7. Resolve 90% of customer inquiries, problems, or complaints within the first contact.
8. Implement a clear escalation process for complex issues, ensuring resolution within 24 hours.
9. Conduct follow-up calls or messages to ensure customer satisfaction post-resolution.
10. Assist with outbound calls for product promotions, service updates, and customer satisfaction surveys.
11. Identify and segment the target audience for each campaign.
12. Integrate campaign support with our Customer Satisfaction (CSAT) and Net Promoter Score (NPS) strategy.

Job Requirement:

1. Possess a Diploma / Advanced Diploma, Bachelor’s Degree, or equivalent in any field.
2. Preferably at least 1 year of related working experience in a contact center.
3. Experience in managing live chats, emails, and inbound calls.
4. Fresh graduates and experienced applicants are welcome (entry-level will be discussed based on your previous experience).
5. Strong communication skills in email, face-to-face conversations, and messenger discussions.
6. Proficiency in English and Malay, both spoken and written; Mandarin is an added advantage.
7. Business writing skills are mandatory.
8. Good typing skills.
9. Strong logical thinking and problem-solving abilities.
10. Ability to work independently in a fast-paced environment.
11. Effective multitasking, prioritization, and time management skills.
12. Demonstrate teamwork consistently.
13. Positive attitude and eagerness to learn.
14. Fast learner with the ability to adapt to changes.
15. Good team player.
16. Willingness to work on a 24/7 shift basis, 5 days a week.

About the role:

As the Customer Support Representative Team Lead, you will oversee the daily operations of the customer support team, ensuring exceptional service delivery to our clients. You will act as a mentor and coach to your team members, driving continuous improvement and upholding the highest standards of customer service. You will handle the day to day administrative activities for your team along with ensuring relevant KPI’s and targets are met.

• Minimum 2 years of experience in a customer support role, with at least 2 years in a supervisory or team lead position.
  
• Strong proficiency in English (both written and spoken) is essential; additional language skills are a plus.
  
• Experience with customer service software and ticketing systems (e.g., Zendesk) is highly desirable.
  
• Excellent communication and interpersonal skills with the ability to engage with customers empathetically, delivering outstanding customer service and a commitment to continuous improvement
  
• Demonstrated ability to lead, motivate, and develop a team.
  
• Ability to deliver in a fast pace ever changing operation
  
• Strong problem-solving skills, attention to detail, and the ability to multitask effectively
  
• Capability to work flexible hours (shifts may range from early morning to evening).

• Competitive salary package & performance bonus
• Gym subsidies 
• Casual dress code 

• Flexible working arrangements  (including work from home and remote) 
• Generous number of Annual Leaves
• Extensive medical coverage (including dental & optical)
• Generous amount of Annual Leaves
• Delicious office snacks 
• Guidance and mentoring from leaders within the business 
• Dynamic, positive work environment 
• Fantastic team culture  

Responsibilities:

- Perform general administrative duties such as data entry, filing and processing of records.

- Handle confidential and sensitive information with discretion and professionalism.

- Assist to handle daily operations and processes applications and transactions to ensure that all service levels are delivered according to the procedure.

- Any other adhoc administrative duties as assigned.

- Provide general administration and support to the Operations department.

Requirements:

- SPM holders with no experience are encouraged to apply.

- Basic proficiency in Excel and the ability to read Chinese are essential.

- Proficient in English and Mandarin (spoken & written); Cantonese is a plus.

- High level of professionalism and discretion when handling sensitive information.

- Flexibility and adaptability to changing priorities and deadlines.

- Ability to work independently and collaboratively in a fast-paced environment.

- Detailed and meticulous.

- Willing to work on Malaysia public holidays.

The Office Automation and Technical Support Manager is responsible for overseeing office technology systems, managing IT support, and leading the entire lifecycle of all workstation equipment e.g. laptops and devices.  This will cover all staff in all Malaysian offices (Titiwangsa, Menara KH, Cyberjaya, Penang) 

This position is ideal for a tech-savvy leader who excels at implementing automation tools, managing device procurement and distribution, delivering excellent user support across the organization, and providing strategic leadership in technology deployment to enhance productivity. 

Key Responsibilities: 

1. Office Automation Management: 

• Oversee the selection, deployment, and management of office automation tools (e.g., M365, Microsoft Dynamics, JIRA). 
• Work closely with department heads to assess needs and identify opportunities to automate repetitive tasks and streamline office workflows. 
• Manage vendor relationships and liaise with external service providers to ensure timely upgrades, support, and integration of systems. 

2. Internal Technical Support: 

• Lead the internal technical support team to provide high-quality, timely support for staff on hardware, software, and network-related issues. 
• Implement and maintain helpdesk systems to track, prioritize, and resolve employee IT issues efficiently. 
• Develop and enforce IT support policies, procedures, and documentation to maintain smooth operations and ensure security compliance. 
• Developing and managing the organisation’s private Sharepoint intranet. 

3. Equipment Procurement and Management: 

• Manage the team responsible for procuring, configuring, and distributing laptops, mobile devices, and other office technology equipment like meeting room electronic equipment. 
• Ensure the timely provision of technology to new hires and existing employees, including the setup and deployment of devices. 
• Oversee inventory management for office technology assets, including tracking, repair, and lifecycle management of devices. 

4. System Management & Upgrades: 

• Oversee the regular maintenance, updates, and troubleshooting of office hardware and software systems. 
• Ensure all office technology, including printers, computers, phones, and networking equipment, is functioning optimally. 
• Implement backup, disaster recovery, and cybersecurity protocols to safeguard company data and ensure business continuity. 

5. Training and Development: 

• Lead, develop and mentor the IT admin and technical support team   
• Organize and deliver training sessions for staff on new office automation tools, software, and IT policies. 
• Develop user guides and technical documentation to enhance self-service support. 

6. Strategic Leadership: 

• Collaborate with senior management to identify technology-driven opportunities that will increase organizational efficiency and innovation. 
• Stay up-to-date with the latest office automation trends, software solutions, and best practices in technical support. 

Qualifications: 

• Bachelor's degree in Information Technology, Computer Science, or a related field. 
• 5+ years of experience in IT support, cloud solutioning, office automation, or a related field, with at least 2 years in a management role. 
• Strong technical knowledge of office software systems, workflow automation tools, network infrastructure, and cybersecurity practices. 
• Excellent problem-solving skills with a proactive and hands-on approach to troubleshooting. 
• Experience in managing IT projects, including system rollouts and upgrades. 
• Strong communication and interpersonal skills, with the ability to work with non-technical staff and cross-functional teams. 

Job Purpose

The marketing executive responsible to develop and implement marketing strategies to enhance brand visibility, attract foot traffic, support tenants, manage casual mall leasing, and engage customers through various promotional initiatives.

Responsibilities

Casual Mall Leasing:

To assist the team in ensuring that the monthly income target is achieved through profitable rental of promo space, advertising space, pushcart and any other available revenues.

To plan and source for suitable and relevant external parties in all aspects of casual leasing that are in-line with the Mall’s Brand Values.

To plan, source and execute thematic promotion space based on selected Marketing Campaigns.

Event and Campaign:

Assist in planning and executing effective Marketing campaigns in-line with the Company’s marketing objectives and positioning through events and promotions.

Coordinate logistics for events, ensuring they align with marketing objectives and tenant needs.

Strategy Development:

Create and execute comprehensive marketing plans to promote the mall’s brand and events.

Design and implement comprehensive marketing plans to boost brand awareness and attract visitors to the mall.

Collaborate with various stakeholders, including tenants and external agencies, to create effective marketing materials.

Reporting and Evaluation:

Prepare reports on campaign performance, providing insights into areas for improvement.

Use analytics tools to measure the success of marketing initiatives against set objectives.

Others:

Day to day responsibility for all marketing communications for the mall.

Handle additional special projects, tasks, and duties as assigned from time to time.

Assist on marketing administrative work, document systemization, marketing inventories and reports.

• Handle various ad hoc tasks related to marketing initiatives as needed, demonstrating flexibility in responding to immediate needs.

ROLE POSITIONING AND OBJECTIVES:

We are looking for Executive, Commercial who are persuasive and demonstrate selling, communication and closing skills. The Commercial Executive is responsible for the process of calling, pitching, closing and servicing existing partners.

WHAT YOU WILL OWN:

Tasked with the care of a portfolio of partner accounts, you will be expected to:
● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.
● Be sales-minded and resourceful to hit set KPIs.
● Manage vendor objections according to set guideline
● Record calls, sales and other useful information accurately into CRM tool following guidelines
● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.
● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),
● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia,
Mandarin.
● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.
● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.