Managed Print Services (MPS) Consultant
Full-time
Junior Executive
14 hours ago
About the Role:As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the curr..
About the Role:
As an MPS Consultant, you will play a pivotal role in helping organizations optimize their print environments. You will assess the current print infrastructure, identify areas for improvement, and implement cost-effective solutions. Your expertise will drive efficiency, reduce costs, and enhance overall productivity.
Key Responsibilities:
Client Consultation:
- Conduct in-depth assessments of clients' print environments, including hardware, software, and workflows.
- Analyze print usage patterns, costs, and security risks.
- Identify opportunities for optimization and cost reduction.
- Develop customized MPS proposals tailored to specific client needs.
Solution Design:
- Design comprehensive MPS solutions, including hardware selection, software implementation, and service level agreements (SLAs).
- Recommend strategies for improving print efficiency, security, and sustainability.
- Integrate MPS solutions with existing IT infrastructure and business processes.
Implementation and Deployment:
- Oversee the deployment of MPS solutions, ensuring smooth transitions and minimal disruption.
- Configure and optimize print devices and software.
- Train end-users on new devices, workflows, and best practices.
Ongoing Management:
- Monitor print environments and proactively address issues.
- Analyze print usage data to identify trends and opportunities for further optimization.
- Manage service level agreements and ensure compliance.
- Provide ongoing support and troubleshooting.
Financial Analysis:
- Conduct cost-benefit analyses to justify MPS investments.
- Track and report on cost savings and return on investment (ROI).
Required Skills and Qualifications:
- Strong understanding of print technologies, including printers, copiers, scanners, and MFPs.
- Knowledge of print management software and workflows.
- Experience in conducting IT assessments and audits.
- Excellent communication and presentation skills.
- Strong analytical and problem-solving abilities.
- Project management skills to oversee implementations and deployments.
- Ability to build strong relationships with clients and internal teams.
- ITIL or other relevant certifications (preferred).
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- A dynamic and collaborative work environment.
At Konica Minolta Business Solutions Malaysia, we are a passionate bunch. We are passionate about serving our customers, and helping them to achieve their goals and profitability. Our passion is to create new values to ensure our products and services are above and beyond the customer’s demand. To us, there is no greater satisfaction in knowing we are a part of their success.
Passion also drove us to develop business & information technology (IT) solutions along with other innovative products to create the workplace of the future. We work hard so that the business runs efficiently and smoothly. We think hard so that business management solutions are taken care of. We also play hard so that our creative ideas can contribute to the success of the business.
While we bring the latest innovative technology for business operations, we are dedicated to saving the environment too. We help preserve nature by producing friendly products that won’t harm wildlife. And we recycle too!
